Ross Wheatstone D-Series Manual

Phone: [phone] • Technical Support: [phone] • www.rossvideo.com • 4910DR-220-01 • March 22, 2018
Wheatstone®
The information in this document applies to the Wheatstone®
D-Series, E-Series, G-Series, SR9, and Glass-E audio
mixers.
Requirements
• Large Audio Mixer Interface Software Option
• Ethernet Cable
Port Connections
Remote Device Port Configuration Settings
Use the following procedure to configure a remote device for
your Wheatstone® on the Caprica Server:
1. Use the current version of DashBoard software to
connect to your Caprica Server.
2. In the DashBoard Tree View, double-click the Port
Configuration node of your Caprica Server.
3. In the Port Configuration Summary table, double-click
a REMOTE# port in the Port column.
4. In the Configure REMOTE# panel, click Audio Mixer.
5. Click Wheatston.
6. Click Network Settings.
7. Use the following settings to configure the Network
Settings for your Wheatstone®:
•Ethernet Role — Client
•Remote IP Address — IP address of the
Wheatstone® audio mixer
•Remote Port — 55777
•Local IP Address — 0.0.0.0
•Local Port — 0
•Protocol — TCP
8. Click Device Settings.
9. In the Freq box select or enter a frequency for the
Wheatstone®. The default frequency is 5.
10. Click Apply Changes to save the device settings.
11. Click Done to close the Configure REMOTE# panel.
For More Information on...
• configuring remote devices for OverDrive systems that
contain a Caprica Server, refer to the Caprica User Guide.
Device Setup
The Wheatstone® must be set up for TCP communications
on port 55777.
Compatibility
Contacting Technical Support
Technical Support is staffed by a team of experienced
specialists ready to assist you with any question or technical
issue.
Ross Video has technical support specialists strategically
located around the globe to ensure a prompt response to
technical inquiries. Our primary technical support center is
located in Ottawa, Ontario, Canada. In addition, we have
offices in The United Kingdom (London), Australia (Sydney),
and Singapore with satellite locations in New York City, The
Netherlands, and China. As we expand our presence
globally, we are constantly evaluating other key locations to
have a local technical support specialist in order to better
service our customers.
North America
Our North America center located in Ottawa, Ontario,
Canada and is open Monday to Friday 8:30 a.m. to 6:00 p.m.
EST, with 24/7/365 on-call service after hours.
Our telephone number is: [phone]
Toll free within North America: [phone]
EMEA
Our EMEA center is located in Buckinghamshire, England,
United Kingdom and is open Monday to Friday 8:30 a.m. to
5:00 p.m. GMT. After hours support is provided by our North
America location.
Our telephone number is: [phone]
International toll free: [phone]
Communications
Audio Mixer
Ethernet
>Local Area Network
Ethernet
Audio Mixer Version
Wheatstone® -
Automation
OverDrive 15.0 or higher
Caprica Server 2.2c or higher

Phone: [phone] • Technical Support: [phone] • www.rossvideo.com • 4910DR-220-01 • March 22, 2018
2
Emergency After-hours Support
Our telephone number is: [phone]
Toll free within North America: [phone]
International toll free: [phone]
Online
E-mail: [email protected]
Website: open a support request using the link
http://www.rossvideo.com/support/tech-support.html to open.
Copyright
© 2014 - 2018 Ross Video Limited. Ross®, MLE®,
OverDrive®, GlobalView®, RundownControl™,
DirectControl™, DirectAudio™, DirectAUXaudio™,
DirectCamera™, DirectServer™, QuickTurn™,
RapidRestore™, SideShot™, SideSlide™, SideStick™,
OverDrive Gateway™, LiveLink™, and any related marks are
trademarks or registered trademarks of Ross Video Limited.
All other trademarks are the property of their respective
companies. PATENTS ISSUED and PENDING. All rights
reserved. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in any form or by
any means, mechanical, photocopying, recording or
otherwise, without the prior written permission of Ross Video.
While every precaution has been taken in the preparation of
this document, Ross Video assumes no responsibility for
errors or omissions. Neither is any liability assumed for
damages resulting from the use of the information contained
herein.