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To: ROVER INSTRUMENTS SERVICE DEPARTMENT
Fax: +39 030 990 6894
E-mail: wecare@roverinstruments.com
Skype: wecare.roverinstruments
Subject: FAULT Identification Form
PLEASE FILL IN ALL AREAS. Date:...................................................................................
CUSTOMER INFORMATION.
• Name & Surname: ......................................................................................................
• Company: ..................................................................................................................
• Contact name: ...........................................................................................................
• Address: ...................................................................................................................
• City: .........................................................................................
ZIP code:
.....................
• Tel.: ................................................................ Mobile: ...............................................
• Fax:..........................................................................................................................
• E-mail: ......................................................................................................................
• Skype: ......................................................................................................................
METER INFORMATION.
• Meter Model: .............................................................................................................
• Purchase date:...............................................Invoice number: ......................................
• Bought from: .............................................................................................................
• Firmware version (FW):
.......................................
Hardware version (HW):
...............................
• Serial number (S. NO):.................................................................................................
NOTE: the information relevant to : model, serial number, firmware/hardware version are available on the initial
display after switch on (start up) or on the meter’s information display in the configuration menu. In case the
meter does not switch on, you may find the meter’s serial number on the label placed on the rear of the meter.
FAULT DESCRIPTION.
Using few, but precise, words please describe here below (*) the fault found and forward to our Service
Department for more instructions on how to proceed. If necessary provide pictures or loggers & saved
screens using the SMART PC interface sortware (available on our website www.roverinstruments.com).
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(*) add lines if more space is needed for your description.
OUR
NOTE:
the information relevant to serial number is available directly on the label placed on the rear of the meter.