
M-MHPWS-QNN-CAN-EN
7
6) Remote signal not delivered
Issue 6-1 : Unable to monitor the valves remotely.
à Solution 1 : Monitor the valves locally through the display.
à Solution 2 : Disconnect all the valve Status cables from the terminal. Test using a multimeter for a
flow of electricity between the Common and Signal Cables to ensure that the cause of the
problem is not within the MHPWS-QNN.
à Solution 3 : If the problem is not caused between the Common and Signal Cables in the MHPWS-
QNN, ensure all terminal connections are correct. Refer to the circuit diagram.
Issue 6-2 : Unable to control the valves remotely via Dry Contact signals.
à Solution 1 : Ensure that the Select Switch is set to Remote and the Display shows the corresponding
mode.
à Solution 2 : Disconnect all the Signal Cables, check each DI-COM (Loop power) one by one to
identify the cause of the issue.
à Solution 3 : Refer to the Interface Manual for the terminal configuration and details on remote control
to ensure proper connections of the Signal Cables.
Issue 6-3 : Unable to remotely operate in Speed Control Mode
à Solution 1 : Ensure that the specific model of the MHPWS-QNN supports the Speed Control Mode.
Only models K and S are equipped with this feature.
à Solution 2 : Ensure that the Select Switch is set to Remote and the operation mode is set to Speed
Control Mode by checking the Display.
à Solution 3 : Ensure that the desired Position, Speed, and Stop time are entered correctly.
Issue 6-4 : Unable to remotely operate in Step Control Mode
à Solution 1 : Ensure that the specific model of the MHPWS-QNN supports the Step Control Mode.
Only the Model I is equipped with this feature.
à Solution 2 : Ensure that the Select Switch is set to Remote and the operation mode is set to Step
Control Mode by checking the Display.
à Solution 3 : Ensure that the desired Position, Speed, and Stop time are entered correctly.
Issue 6-5 : Valve positions are not displayed accurately during remote control.
à Solution 1 : Ensure that the specific model of the MHPWS-QNN supports an output current of
4~20mA. Compatible models are G, K, M, S, I.
à Solution 2 : Ensure proper connection of the ‘+’ and ‘-‘ signal cables. Refer to the Interface Manual.
à Solution 3 : Disconnect the signal cable and test using a multimeter for DC output from the cables
between 4mA to 20mA.