RSA 6 Series User manual

Series 6 Add-on Card Guide

Copyright © 1994-2019 Dell Inc. or its subsidiaries. All Rights Reserved.
Contact Information
RSA Link at https://community.rsa.com contains a knowledge base that answers common
questions and provides solutions to known problems, product documentation, community
discussions, and case management.
Trademarks
For a list of RSA trademarks, go to https://www.rsa.com/en-us/company/rsa-trademarks.
License Agreement
This software and the associated documentation are proprietary and confidential to Dell, are
furnished under license, and may be used and copied only in accordance with the terms of such
license and with the inclusion of the copyright notice below. This software and the
documentation, and any copies thereof, may not be provided or otherwise made available to any
other person.
No title to or ownership of the software or documentation or any intellectual property rights
thereto is hereby transferred. Any unauthorized use or reproduction of this software and the
documentation may be subject to civil and/or criminal liability.
This software is subject to change without notice and should not be construed as a commitment
by Dell.
Third-Party Licenses
This product may include software developed by parties other than RSA. By using this product, a
user of this product agrees to be fully bound by terms of the license agreements applicable to
third-party software in this product.
Note on Encryption Technologies
This product may contain encryption technology. Many countries prohibit or restrict the use,
import, or export of encryption technologies, and current use, import, and export regulations
should be followed when using, importing or exporting this product.
Distribution
Dell believes the information in this publication is accurate as of its publication date. The
information is subject to change without notice.
October 2019

Contents
About this Document 4
Install a Series 6 Host PCI Expansion Card 5
PCI Expansion Card Kit Package Contents 5
Rear View of Series 6 Hosts (Except Hybrid) 5
R640 System Board 6
Expansion Card Riser in the R640 7
Install a PCI Expansion Card in an R640 Host 7
Rear View of Series 6 Hybrid Host 15
R740xd (Hybrid) System Board 16
Expansion Card Riser in the R740xd (Hybrid) 17
Install a PCI Expansion Card in an R740xd (Hybrid) Host 18
Install PERC Card Firmware 23
Identify the PERC Card Model Number 23
Get the Latest Qualified Firmware and Install It 23
Replace the PERC Card 24
Prerequisites 24
PERC Card Replacement Procedure 24
Revision History 27

Series 6 Add-on Card Guide
About this Document
This document is a step by step guide for installing and replacing add-on cards in RSA
NetWitness Platform Series 6 physical hosts (appliances).
The hardware setup instructions in this document are for hardware only; they do not apply to a
specific release of NetWitness Platform software. After completing the hardware setup, please
continue setup and configuration of the NetWitness Server physical host as described in the
NetWitness Platform online documentation at RSA Link (https://community.rsa.com/docs/DOC-
40370).
This document is not a replacement for the original manufacturer's documentation; it contains
information specifically for the NetWitness Platform physical hosts.
Note: When viewing a printed guide, be aware that a newer version of the guide may be
available online at RSA Link in RSA NetWitness Platform under Hardware Setup Guides:
https://community.rsa.com/community/products/netwitness/hardware-setup-guides
About this Document 4

Series 6 Add-on Card Guide
Install a Series 6 Host PCI Expansion Card
Expansion cards can be installed in RSA NetWitness Platform physical hosts to add functionality
to the system. This topic provides the general procedure for installing a PCI expansion card into
the NetWitness Platform Series 6 hosts. All but one of the Series 6 hosts are based on the Dell
PowerEdge R640 chassis. The exception is the Hybrid host, which is based on the Dell
PowerEdge R740xd chassis.
PCI Expansion Card Kit Package Contents
The kit consists of the following:
lOne PCI Expansion Card
lESD Wrist Strap
lWarranty Label
An Emulex kit also includes two fiber channel LC-LC multimode 6M cables.
Rear View of Series 6 Hosts (Except Hybrid)
Slot 1 already contains a PERC H840 RAID controller.
When adding an Emulex Fiber Channel (FC) PCI expansion card, install the FC card in Slot 2.
When adding an Intel Ethernet Quad Port (QP) or Intel FC Dual Port (DP) PCI expansion card,
install the QP/DP card in Slot 2 or Slot 3.
To install another PERC H840 controller so that you can connect DACs and PowerVaults to the
same Series 6 host, install the additional PERC H840 in slot 3. See also PERC Card Firmware
Installation.
Note: A missing or an unsupported card riser logs an SEL event. It does not prevent your
system from powering on and a BIOS POST message or F1/F2 pause is not displayed.
5 Install a Series 6 Host PCI Expansion Card

Series 6 Add-on Card Guide
R640 System Board
Key Description Key Description
1Control panel location 9 Riser card 1
2 Cooling fans (7) 10 Riser card 2
3 Processor 1 11 DIMMs (6)
4 DIMMs (6) 12 Processor 2
5 PSU connector 13 DIMMs (12)
6 Power supply (2) 14 Expander board
7 Riser card 3 15 Hard drive
8 Network daughter card
Install a Series 6 Host PCI Expansion Card 6

Series 6 Add-on Card Guide
Expansion Card Riser in the R640
The following figure shows the parts involved when removing or installing the expansion card
riser 1.
Key Description
1 Expansion-card riser 1
2 Connector
3 Riser guide pin
Install a PCI Expansion Card in an R640 Host
The following procedure shows how to remove and install the expansion-card riser to install
a PCI expansion card in a NetWitness Platform Series 6 R640 host. When adding an
Emulex Fiber Channel (FC) PCI expansion card for a Storage Area Network (SAN), such as
VNX or VNX2, install the FC card in Slot 2. To install another PERC H840 controller so that
you can connect DACs and PowerVaults to the same Series 6 host, install the additional PERC
H840 in slot 3. See also PERC Card Firmware Installation.
7 Install a Series 6 Host PCI Expansion Card

Series 6 Add-on Card Guide
Caution: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by RSA is not covered by your warranty. Read and follow the safety
instructions that came with the product.
Note: As long as the repairs and servicing made are allowed under customer support, your
warranty will not be voided.
1. Turn off the system, including any attached peripherals.
2. Disconnect the system from the electrical outlets, any attached peripherals, and any network
interface cables.
3. Make sure to protect yourself by wearing an anti-static wrist strap before touching any
internal parts.
An ESD wrist strap is provided for this purpose.
4. Remove the Warranty label on the server.
5. Open the system.
6. Holding the touch points, lift the expansion-card riser from the riser connector on the system
board.
The following figure shows the steps for removal of expansion riser 1B.
Install a Series 6 Host PCI Expansion Card 8

Series 6 Add-on Card Guide
The following figure shows the steps for removal of expansion riser 1A.
The following figure shows the steps for removal of expansion riser 2A.
9 Install a Series 6 Host PCI Expansion Card

Series 6 Add-on Card Guide
The following figure shows the steps for removal of expansion riser 2B.
7. If applicable, lift the expansion card latch and remove the filler bracket.
The following figure shows the steps for removal of the metal filler bracket on Riser 2B.
Install a Series 6 Host PCI Expansion Card 10

Series 6 Add-on Card Guide
The following figure shows the steps for removal of the metal filler bracket on Riser 1A.
8. Hold the card by its edges, and align the card edge connector with the expansion card
connector on the riser.
9. Insert the card edge connector firmly into the expansion card connector until the card is fully
seated.
10. Close the expansion card latch.
The following figure shows the installation of an expansion card into the expansion riser 1B.
11 Install a Series 6 Host PCI Expansion Card

Series 6 Add-on Card Guide
The following figure shows the installation of an expansion card into the expansion riser 1A.
The following figure shows the installation of an expansion card into the expansion riser 2A.
11. Holding the touch points, align the expansion-card riser with the connector and the riser
guide pin on the system board.
12. Lower the expansion-card riser into place until the expansion-card riser connector is fully
seated in the connector.
Install a Series 6 Host PCI Expansion Card 12

Series 6 Add-on Card Guide
The following figure shows the installation of expansion riser 1B.
The following figure shows the installation of expansion riser 1A.
13 Install a Series 6 Host PCI Expansion Card

Series 6 Add-on Card Guide
The following figure shows the installation of expansion riser 2A.
The following figure shows the installation of expansion riser 2B.
13. Close the system.
14. Replace the Warranty label on the server with a new label provided with the PCI card.
15. Reconnect the system to the electrical outlets and any attached peripherals, including any
network interface cables.
Install a Series 6 Host PCI Expansion Card 14

Series 6 Add-on Card Guide
Rear View of Series 6 Hybrid Host
Slot 4 already contains a PERC H840 RAID controller. The PERC H840 card is installed
inverted (upside down) in slot 4, which means that port is on the right and port 1 is on the left on
the R740xd Hybrid. You must attach cables to the R740xd with the connector's white or blue tab
on the bottom.
When adding an Intel FC Dual Port (DP) PCI expansion card, install the DP card in Slot 1.
When adding an Emulex Fiber Channel (FC) PCI expansion card, install the FC card in Slot 2.
When adding an Intel Ethernet Quad Port (QP) PCI expansion card, install the QP card in Slot 3.
Note: A missing or an unsupported card riser logs an SEL event. It does not prevent your
system from powering on and a BIOS POST message or F1/F2 pause is not displayed.
15 Install a Series 6 Host PCI Expansion Card

Series 6 Add-on Card Guide
R740xd (Hybrid) System Board
Key Description Key Description
1 Cooling fan in the cooling fan assembly (6) 8 Power supply unit (2)
2 Processor (2) 9 Expansion-card riser 3
3 DIMMs (24) 10 Network daughter card
4 Internal USB port 11 Expansion-card riser 2
5 Hard drive backplane (back) 12 Expansion-card riser 1
6 vFlash media slot 13 Hard drive backplane
7 Hard drive (2) (back)
Install a Series 6 Host PCI Expansion Card 16

Series 6 Add-on Card Guide
Expansion Card Riser in the R740xd (Hybrid)
The following figure shows the parts involved when removing or installing the expansion-card
riser.
Key Description Key Description
1 Expansion-card riser 4 Expansion-card riser connector
2 Riser release latch 5 Riser guide-back (left)
3 Riser guide-back (right)
17 Install a Series 6 Host PCI Expansion Card

Series 6 Add-on Card Guide
The following figure shows the connectors on expansion card riser 1.
Key Description
1 Expansion card slot 1
2 Expansion card slot 2
3 Expansion card slot 3
Install a PCI Expansion Card in an R740xd (Hybrid) Host
The following procedure shows how to remove and install the expansion card riser to install
a PCI expansion card in a NetWitness Platform Series 6 R740xd (Hybrid) host. When adding an
Emulex Fiber Channel (FC) PCI expansion card for a Storage Area Network (SAN), such as
VNX or VNX2, install the FC card in Slot 2.
Caution: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by RSA is not covered by your warranty. Read and follow the safety
instructions that came with the product.
Note: As long as the repairs and servicing made are allowed under customer support, your
warranty will not be voided.
1. Turn off the system, including any attached peripherals.
2. Disconnect the system from the electrical outlets, any attached peripherals, and any network
interface cables.
3. Make sure to protect yourself by wearing an anti-static wrist strap before touching any
internal parts.
An ESD wrist strap is provided for this purpose.
Install a Series 6 Host PCI Expansion Card 18

Series 6 Add-on Card Guide
4. Remove the Warranty label on the server.
5. Open the system.
6. For full length PCI cards, open the PCI card holder latch by pressing the release tab.
The following figure shows the opening of the PCIe card holder latch.
7. (Optional) Press the release latches, and lift the expansion riser 1 from the riser connector on
the system board.
19 Install a Series 6 Host PCI Expansion Card

Series 6 Add-on Card Guide
The following figure shows the removal of the expansion card riser.
8. Remove the metal filler bracket from the appropriate slot.
9. Holding the card by its edges, position the PCI expansion card so that the card-edge
connector aligns with the expansion card connector.
10. Insert the card-edge connector firmly into the expansion card connector until the card is fully
seated.
The following figure shows the installation of the expansion card into the expansion card
riser.
11. (Optional) Align the guide rails on the riser with the standoffs on the side of the system.
Install a Series 6 Host PCI Expansion Card 20