Ruhe Systems RDVR-HQ04 User manual

RDVR-HQ04
HDSDI Digital Video Recorder Series
User Manual
About this user guide
Before installing and using this unit, please read this user guide carefully.
Be sure to keep it handy for later reference.

2
Safety Precautions
Explanation of Graphical Symbols
WARNING
To reduce a risk of fire or electric shock, do not expose this product to rain or moisture.
CAUTION
Changes or modifications not expressly approved by the manufacturer may void the user’s authority to
operate this equipment.
CAUTION
It is danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.
This symbol indicates the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the
product.
This symbol indicates the presence of Uninsulated ”dangerous voltage”
within the product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.

3
These precautions must be followed for safety reasons.
Warning
 Do not uses if the unit emits smoke, strange sounds are heard, or odor is emitted.
 Make sure the power cable is not damaged.
 Make sure there is no dust accumulation on the power plug or the outlet.
 Disassembly prohibited
 Do not place any foreign objects inside the unit.
 Do not place a container holding water or other liquids above the unit when it is connected to
power.
 Do not allow the unit to get wet.
 Do not use during thunder/thunder storms.
 Do not place in an unstable position.
 Do not expose to shock or vibration.
 Do not use this unit in areas where it is exposed to the possibility of explosion.
Caution
 Do not pull on the power cable when removing the power plug from the outlet.
 Do not touch the power plug with wet hands.
 Do not sit on.
 Make sure the cables are connected properly.
 Do not place heavy objects on connected units.
 Never move this unit while the power is turned on.
 Remove the power plug from the outlet when the unit is going to remain unused for long periods of
time.
 Do not block the cooling fans or air ducts.
 Do not expose to extreme temperatures or humidity changes.
Warning
Installation and servicing should be performed only by qualified and experienced personnel.
Turn off the power of the DVR when connecting cameras, audio or sensor cables.
The manufacturer is not responsible for any damage caused by improper use of the product or failure to
follow instructions for the product.
The manufacturer is not responsible for any problems caused by or resulting from the user physically
opening the DVR for examination or attempting to fix the unit. The manufacturer may not be held liable for
any issues with the unit if the warranty seal is removed.

4
Product Components
The package contains the main unit and its components as specified below. When you purchase the unit,
Please check to ensure the components specified below are included.
DVR Set(E Front Type)
DVR Set(L Front Type)
Client Software CD
Remote Control
Battery1.5V (AAA x 2EA)
Quick Guide
HDD data power cable(SATA)
HDD mounting bracket & Screw
/
HDD fixing screw
Adaptor (DC12V 5A )
& Power Cable (110V or 220V)
Mouse
DIDO Terminal Block(2EA)

5
Mounting the HARD DISK
1. Remove the screws and the top cover as specified below.
2. Mount the HDD into the mounting bracket as specified below.
.
3. Insert the HDD bracket and mounting screw as specified below.
4. Connect the HDD SATA and HDD power cable as specified below.
NOTE) Please mount all HDDs which you want to use when installing at the first time. It is not allow a
movement, removal or supplement of HDD to the system which be in use.
NOTE) It would be better when installing the first HDD to HDD1 port because the system recognizes
the first HDD as a master HDD. For a system stability, it would be better to keep the position and a
number of HDD at the first installation. The system has to be power off to add or remove some HDD in
use, unavoidable.
Basic function of the MOUSE
① : Left button: SELECT function
② : Wheel: MOVEMENT function on a drop-down menu

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Compatible HDD Models
Company Models Size SATA Type RPM BUFFER
Seagate ST3000VX000-1CU166 3 TB SATA 3 7200 RPM 64 MB
ST3000DM001(CC43) 3 TB SATA 3 7200 RPM 64 MB
ST3000DM001(CC24) 3 TB SATA 3 7200 RPM 64 MB
ST2000VM003 2 TB SATA 3 5900 RPM 64 MB
ST2000VM002 2 TB SATA 2 5900 RPM 64 MB
ST2000DL003(barracuda green) 2 TB SATA 3 5900 RPM 64 MB
ST32000641AS(Barracuda XT) 2 TB SATA 3 7200 RPM 64 MB
ST2000DM001 2 TB SATA 3 7200 RPM 64 MB
ST1000VX000 1 TB SATA 3 7200 RPM 64 MB
ST1000VM002 [fw: sc12] 1 TB SATA 3 5900 RPM 64 MB
ST1000DM003 1 TB SATA 3 7200 RPM 64 MB
ST31000524AS(barracuda 7200.12)
1 TB SATA 3 7200 RPM 32 MB
ST31000322CS(pipeline) 1 TB SATA 2 5900 RPM
8 MB
ST31000526SV(Surveillance) 1 TB SATA 3 7200 RPM 32 MB
ST31000524AS(Barracuda) 1 TB SATA 3 7200 RPM 32 MB
ST31000340SV(Surveillance) 1 TB SATA 2 7200 RPM 32 MB
ST31000528AS(Barracuda) 1 TB SATA 2 7200 RPM 32 MB
ST3500312C8 500 GB SATA 2 5900 RPM 8 MB
ST500DM002(barracuda) 500 GB SATA 3 7200 RPM 16 MB
ST3500312CS(pipeline) 500 GB SATA 2 5900 RPM 8 MB
ST3500411SV(Surveillance) 500 GB SATA 3 7200 RPM 16 MB
ST3500413AS(Barracuda) 500 GB SATA 3 7200 RPM 16 MB
ST3500830SCE 500 GB SATA 2 7200 RPM 8 MB
ST3500418AS(Barracuda) 500 GB SATA 2 7200 RPM 16 MB
ST3500410AS(Barracuda) 500 GB SATA 2 7200 RPM 16 MB
ST250DM000(barracuda) 250 GB SATA 3 7200 RPM 16 MB
ST3250312CS(pipeline) 250 GB SATA 2 5900 RPM 8 MB
ST3250410AS(Barracuda) 250 GB SATA 2 7200 RPM 16 MB
ST3250310SV(Surveillance) 250 GB SATA 2 7200 RPM 8 MB
ST3250318AS(Barracuda) 250 GB SATA 2 7200 RPM 8 MB
ST3160815AS(Barracuda) 160 GB SATA 2 7200 RPM 8 MB
HITACHI HDS723020BLA642 2 TB SATA 3 7200 RPM 64 MB
HDS722020ALA330 2 TB SATA 2 7200 RPM 32 MB
HDS721010DLE630 1 TB SATA 3 7200 RPM 32 MB
HDS721010KLA330 1 TB SATA 2 7200 RPM 32 MB
HDT721010SLA360 1 TB SATA 2 7200 RPM 16 MB
HDS721010CLA332 1 TB SATA 2 7200 RPM 32 MB

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HDS721050DLE630 500GB SATA 3 7200 RPM 32 MB
HDS721050CLA362 500 GB SATA 2 7200 RPM 16 MB
HDP725050GLA360 500 GB SATA 2 7200 RPM 16 MB
HDS721032CLA362 320 GB SATA 2 7200 RPM 16 MB
HDS721025CLA382 250 GB SATA 2 7200 RPM 8 MB
HDT721025SLA380 250 GB SATA 2 7200 RPM 8 MB
HDP725025GLA380 250 GB SATA 2 7200 RPM 8 MB
Western Digital WD20EURS-63SPKY0 2 TB SATA 2 5400 RPM 64 MB
WD5000AAKX-00ERMA0 500 GB SATA 3 7200 RPM 16 MB
WD5000AVCS-632DY1 500 GB SATA 2 5400 RPM 32 MB
WD30EURS-63SPKY0 3 TB SATA 2 5400 RPM 64 MB
WD30EZRX-00MMM 3 TB SATA 3 5400 RPM 64 MB
    
WD10EZEX-00RKKAO 1 TB SATA 3 7200 RPM 64 MB
WD20EARS 2 TB SATA 2 5900 RPM 64 MB
WD20EARX(00PASB0) 2 TB SATA 3 5900 RPM 65 MB
WD20EADS 2 TB SATA 2 5400 RPM 32 MB
WD20EURS 2 TB SATA 2 64 MB
WD10EURX(63FH1Y0) 1 TB SATA 3 5400 RPM 64 MB
WD10EZRX(00A8LB0) 1 TB SATA 3 5400 RPM 64 MB
WD10EARS(00Y5B1 Caviar Green) 1 TB SATA 3 5400 RPM 64 MB
WD10EVDS(63U8B1) 1 TB SATA 3 7200 RPM 32 MB
WD10EALX(229BA1) 1 TB SATA 3 7200 RPM 32 MB
WD10EALX(009BA0) 1 TB SATA 3 7200 RPM 32 MB
WD10EVVS 1 TB SATA 2 5400 RPM 8 MB
WD10EACS 1 TB SATA 2 16 MB
WD10EUCX 1 TB SATA 3 16 MB
WD10EURS(630AB1) 1 TB SATA 2 5900 RPM 64 MB
WD5000AAKX(221CA1 Caviar Blue)
500 GB SATA 2 7200 RPM 16 MB
WD5000AAKX(001CA0) 500 GB SATA 3 7200 RPM 16 MB
WD5000AVCS 500 GB SATA 2 16 MB
WD5000AACS 500 GB SATA 2 5400 RPM 16 MB
WD2500AVVS(63L2B0) 250 GB SATA 3
WD2500AAKX 250 GB SATA 3 7200 RPM 16 MB
WD2500AVVS 250 GB SATA 2 8 MB
WD2500AAKS 250 GB SATA 2 7200 RPM 16 MB
TOSHIBA HDS723020BLE640 2 TB SATA 3 7200 RPM 64 MB
NOTICE
The brands and models of all HDD should be the same. If the brands and models of each HDD are different
with others, the DVR may not recognize HDD.

8
Specifications
Please note that specifications and unit exterior design are subject to change without notification
MODEL HD-0413L/E
Video Input Number of Channels 4
Format HD-SDI (720p25/30/50/60,
1080p25/30, 1080i50/60)
Output Main Monitor HDMI and VGA
Sub Monitor HDMI SPOT or VGA SPOT
Audio Input & Output 4 Line Input & 1 Line Output
Audio Codec G.711
Alarm Sensor Input 4
Alarm Output 1
Serial RS-232C Yes
RS-485 Yes
Recording Compression H.264 (High Profile)
Resolution & Frame Rate 1920x1080 120/100fps
1920x540 120/100fps
1280x720 120/100fps
640x360 120/100fps
Recording Quality Grade 5 Levels
Recording Mode Continuous / Motion / Sensor / Schedule /
Manual
Pre Recording Max. 20 Minutes
Post Recording Max. 60 Seconds
Playback Search Date/Time, Event, Archive, Log
Multi-Decoding 1, 4
Playback Speed x0.25, x0.5, x2, x4, x8, x16, x32, x64
Backup Media USB drive, External HDD, Network
Format BMP, AVI, Proprietary Format
Huge Backup Yes (Max. 24 hours)
Storage HDD Capacity of 1 HDD 3TB
Internal HDDs 2
e-SATA N/A
USB Front 1
Rear 1
User I/F Input Method IR, Mouse, Keyboard Controller
FRONT Button(HD-0413E)
Network Interface 10/100 Base-TX Ethernet(RJ-45)

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Dynamic DNS Yes (Free DDNS)
Dual Encoding for Network Yes
Features Digital Zoom Yes
DLS (Day Light Saving) Yes
NTP (Network Time Protocol) Yes
S.M.A.R.T Yes
Internal Beep Yes
Multi-Language Yes
e-mail Notification Yes
Network
Access
3G Mobile iPad / iPhone / Android
Web Viewer Windows (IE, Chrome, Firefox, Safari)
PC Client Single / Multi Client and CMS (64 channels)
Remote Setup and Upgrade Yes
Power Power Supply Voltage DC 12V 5A
Temperature
Operation Temperature 5°C - 40°C, During storage: -10°C - +50°C
Weight Unit Weight (Gross weight) 1.5Kg(3 Kgs)
Dimension Unit Dimension (W x H x D) 340mm x 262mm x 63mm
Please note that specifications and unit exterior design are subject to change without notification
Table of Contents
1. Main Features ............................................................................................................ 13
2. Name, Function and Connection ................................................................................ 14
2-1. Front Panel ................................................................................................................................... 14
2-2. Rear Panel ................................................................................................................................... 15
2-3. Remote control ............................................................................................................................. 16
3. Setting up the DVR ..................................................................................................... 17
3-1. Setup – Main Screen .................................................................................................................... 17
3-1-1. Setup – MENU TREE ................................................................................................................ 18
3-2. Setup – Display Mode .................................................................................................................. 21
3-3. Setup – Recording Mode .............................................................................................................. 22
3-3-1. Recording Schedules ................................................................................................................ 23
3-4. Setup – Device Mode ................................................................................................................... 24
3-4-1 Controller & PTZ Setup .............................................................................................................. 26
3-4-2. SPOT OUT ................................................................................................................................ 27
3-4-3. Motion Zone Setup .................................................................................................................... 27
3-5. Setup – Storage Mode .................................................................................................................. 28
3-6. Setup – System Mode .................................................................................................................. 30
3-7. Setup – SECURITY Mode ............................................................................................................ 34

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3-8. Setup – Network Mode ................................................................................................................. 36
3-8-1. Port, Network Audio Port and Web Port ..................................................................................... 37
3-8-2. Network Types .......................................................................................................................... 38
3-8-2-1. DHCP ..................................................................................................................................... 38
3-8-2-2. STATIC ................................................................................................................................... 38
3-8-3. DDNS ........................................................................................................................................ 38
3-8-4. Network Stream ......................................................................................................................... 39
3-9. Setup - CONFIG Mode ................................................................................................................. 40
3-10. Quick Setup ................................................................................................................................ 42
3-11. Saving Setup .............................................................................................................................. 42
4. Live, Search and Playback ......................................................................................... 43
4-1. Live Viewing Screen ..................................................................................................................... 43
4-2. SEARCH Screen .......................................................................................................................... 46
4-2-1. QUICK Search .......................................................................................................................... 47
4-2-2. TIME-LINE Search .................................................................................................................... 48
4-2-3. Event Search............................................................................................................................. 48
4-2-4. Go To First Time ........................................................................................................................ 49
4-2-5. Go To Last Time ........................................................................................................................ 49
4-2-6. Go To Specific Time ................................................................................................................... 49
4-2-7. Archive Search .......................................................................................................................... 50
4-2-8. Log Search ................................................................................................................................ 50
4-3. Play mode .................................................................................................................................... 50
4-4. Digital Zoom in Live and Playback Screen .................................................................................... 52
5. PTZ Control ................................................................................................................... 53
6. Back up ......................................................................................................................... 54
6-1. Still Image backup onto USB flash Drive....................................................................................... 54
6-2. Video backup onto USB flash Drive .............................................................................................. 54
6-3. Transferring still images or video from the ARCHIVE list .............................................................. 55
6-4. Playback of Backup Video ............................................................................................................ 56
7. Upgrading Firmware ...................................................................................................... 57
8. Network access using the Exclusive network viewer, UMS single .................................. 61
8-1. PC requirements .......................................................................................................................... 61
8-2. Installing the network viewer ......................................................................................................... 61
8-3. Live monitoring mode and functions. ............................................................................................ 62
8-4. Bi directional audio ....................................................................................................................... 64
8-5. Remote search mode and functions ............................................................................................. 64
8-6. PC System configuration .............................................................................................................. 68
8-7. UMS Client Connection ................................................................................................................ 72
9. Network access using the Exclusive network viewer, UMS Multi ................................... 73
9-1. Overview ...................................................................................................................................... 73
9-2. Minimum PC requirements ........................................................................................................... 73