Safe Fleet Smart-Reach Cellular User manual

Smart-Reach Cellular
Quick Start Guide
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© Safe Fleet | 2022 | All rights reserved | Part #: 700-1206 R4
1. In the recorder menu, select
CongurationNetworkAdvanced.
a. Set Integrated VML to ON.
b. Enter a value in the LAN Range:
• If Wi-Fi is not installed: enter 10 into the rst octet.
• If Wi-Fi is installed: contact Technical Support.
c. Click Back to save settings.
2. Select User Levels*
a. For the default Admin user: change the Password to the rst 8
characters of the Fleet ID (for more information, see the Smart-
Reach Cellular online setup documentation on the Safe Fleet
Community). If you need details on setting passwords, please
refer to the recorder documentation.
b. Create a User named admin (lowercase) and set the same
password used in the previous step. For the Level, select
Administrator.
c. Create a User named super, and set the password to “super”.
Leave the Level at Playback.
d. Click Back to save settings.
Step 1b: Mount the Antenna
1. Choose a mounting location on the inside of the
windshield or a side window. Ensure antenna leads
(10 ft./3 m) can reach the router.
2. Clean the mounting area with alcohol, and allow to dry.
3. Peel the backing from the adhesive, and attach the
antenna.
1. Connect the red wire (pin 1) from the power
harness to the 5A fuse holder.
a. Insert the fuse, and connect the fuse holder to
battery positive.
2. Connect the white wire (pin 3) to the 1A fuse
holder.
a. Insert the fuse, and connect the fuse holder to
vehicle ignition.
3. Connect the black wire (pin 2) to battery negative.
4. Connect the power harness to the router’s DC
Power port.
Step 1: Install the Router (continued)Step 2: Congure the Recorder
 Note: Recorder rmware
If the router will communicate with a legacy DVR (DX-HD or TL 4/2), conrm the DVR is running current rmware.
If required, contact Technical Support for a DVR Firmware Upgrade Kit.
Step 1c: Wire the system
1. Connect the three antenna leads to the router as shown in the diagram below.
2. Connect the supplied Ethernet patch cable (085-0065) from the router’s Ethernet port to an
Ethernet port*on the recorder.
3. Wire GPS from the router to the recorder:
a. Plug the male DB9 connector end of the supplied GPS adaptor (060-1101) into the
router’s RS-232 serial port.
b. Use the supplied GPS extension cable (060-0122) to connect the 2x2 Microt on the GPS
adaptor to the GPS port on the recorder.
Step 1: Install the Router
Step 1a: Mount the chassis
1. Select a secure, dry location that is not subject to constant vibration, with
enough clearance for easy access to cable connections.
2. The router has 2 mounting holes, as shown in the diagram below. Use the
holes on each side of the device enclosure to mark drilling positions, and
drill the 2 screw holes.
Chassis (underside view)
Mounting Holes (0.22”/5.5 mm diameter)
1.1”
28.05 mm
4.17”
106 mm
2.16”
55.06 mm
3. Fasten the Smart-Reach Cellular to the mounting surface with the 2
provided screws.
Rear panel connections
Note: 5 ft./1.5 m cables run between the router and the recorder
Contact Technical Support if you require cable extensions.
 Tip: Power-off timing
The router is congured with an internal timer for power management. It does not require a separate control signal from the recorder.
Step 1d: Connect the power harness
Step 1: Install the Router (continued)
* On some older recorders, the
User Levels tab exists under
NetworkAdvanced.
 About Smart-Reach Cellular
The Smart-Reach Cellular router works with Safe Fleet recorders to
provide remote access to live streaming video, vehicle location, and
telemetry data.
 Note: GPS signal quality
For optimal GPS and cellular signal quality,
DO NOT attach the antenna to the dashboard or
near metal.
* For a list of recorder types and their Ethernet port names, see
“Recorders - Rear Ethernet Ports” on page 7
Kit contents
• Sierra Wireless®AirLink®RV50-X-LTE (032-1057 or 032-1052*)
* Includes Safe Fleet data plan
Includes mounting screws, 10 ft./3 m power harness (4-wire)
• Cellular/LTE MIMO and GNSS window-mount antenna, 10 ft./3 m leads
(085-1129)
• Installation package (020-1070)
• 1A & 5A fuses, 2 fuse holders, and 2 butt-splice connectors
• GPS adapter (060-1101) and extension cable, 5 ft./1.5m length
(060-0122)
• Ethernet (CAT5e) patch cable - 5 ft./1.5 m length (085-0065)
Red antenna lead to
Cellular connector
Blue antenna lead to
GPS connector
Power harness to DC
Power port (see Step 1d)
GPS adapter/extension
to RS-232 port
Recorder Ethernet* port
to Ethernet connector
Red antenna lead to
Diversity connector

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Warranty
For full warranty information, visit:
• www.seon.com/documents/Seon-Warranty.pdf
Service & Support
If your cellular router is to be returned for service, please contact the Safe
Fleet Technical Support team, provide the model and/or serial# of your
unit, and ask for a Return Merchandise Authorization (RMA) number. An
RMA# allows the support team to better track your product when it comes
in for service. Please show the RMA# on the outside of the package.
ANY PRODUCT SENT WITHOUT AN RMA# MAY BE REFUSED!
Need Help?
For complete product details and access to our Document Library, please
visit the Safe Fleet Community (https://community.safeeet.net).
To contact Safe Fleet Technical Support:
• Phone: [phone]
• Email: PTsupport@safeeet.net
2002/96/EC (WEEE directive): This product cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling,
return the product to your local supplier upon the purchase of equiva-
lent new equipment, or dispose of it at designated collection points, for
more information, see www.recyclethis.info.
2006/66/EC (battery directive):
This product does not contain batteries.
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Power on the Smart-Reach Cellular.
LEDs display operational conditions, as indicated:
Status Indicators Troubleshooting
The following table provides information and procedures for troubleshooting
the Smart-Reach Cellular interface and the vMax software:
Symptom Possible Cause Potential Solution
The front panel
Network LED (see
“Status Indicators”)
ashes continuously
The router is
activating/
provisioning and
attempting to
connect to the mobile
network.
Wait 5-10 minutes.
The Network LED
turns solid green
when connection is
successful.
Smart-Reach Cellular
is not detected by the
vMax software
The GPS sensor
cannot detect the
satellites.
Move the vehicle to a
location where it can
receive GPS satellite
data.
The cellular
connection is not
complete.
Check with Technical
Support.
Smart-Reach Cellular
will not start
The power
cabling may not
be completely
connected.
Check cable
connections.
Recorders - Rear Ethernet Ports
Connect to one of the following recorder Ethernet ports from the router’s
Ethernet port, based on the recorder type:
Recorder Rear Ethernet Ports
NH16, NH16K, TH8 or TH6 MODEM
TH4 WIFI
TH4C POE-LAN
DX-HD LAN2 or LAN3
TL2 or TL4 ETHERNET
LED Color/
Pattern Description LED Power Saving Mode
Power Off No power or input voltage ≥ 36 Vdc or ≤ 7 Vdc
Solid Green Power is present.
Green with
Amber Flash Power is present and the router has a GPS x.
Solid Red Standby mode
Flashing
Green
When you press the reset button, ashing green
indicates when to release the reset button to
reboot the router.
Flashing Red When you press the reset button, ashing red
indicates when to release the reset button to
reset the router to the factory default settings.
Signal Solid Green Good signal
(equivalent to 4-5 bars)
Off
Solid Amber Fair signal
(equivalent to 2-3 bars)
Off
Flashing
Amber
Poor signal (equivalent to 1 bar). If possible, we
recommend moving the router to location with
a better signal.
Flashing Red Inadequate (equivalent to 0 bars). We
recommend moving the router to a location
with a better signal.
NOTE: The quality of the signal strength is measured using the appropriate
parameters for the radio technology in use.
Network Solid Green Connected to an LTE
network
Off
Solid Amber Connected to a 3G or 2G
network
Off
Flashing
Green
Connecting to the network
Flashing Red No network available
Flashing Red/
Amber
Network Operator Switching is enabled, but the
router is unable to locate the required rmware.
For more information, refer to the ALEOS
Software Conguration User Guide (Admin
chapter) from the Sierra Wireless website.
Activity Flashing
Green
Trac is being transmitted or received over the
WAN interface.
Flashing Red Trac is being transmitted or received over
the serial port. This behavior only appears if
the router is congured to display it. For more
information, refer to the ALEOS Software
Conguration Guide (Serial chapter) from the
Sierra Wireless website.
Flashing
Amber
Trac is being transmitted or received over
both the WAN interface and the serial port.
This behavior only appears if the router is
congured to display it. Refer to the ALEOS
Software Conguration Guide (Serial chapter)
from the Sierra Wireless website.
ALL Green LED
chase
Radio module reconguration/rmware update
or Network Operator switching is in progress.
Amber LED
chase
ALEOS software update is in progress.
Step 3: Verify System Operation
 Important: Online setup and verication required
Installation is not complete until online setup and system verication
steps have been performed with the Safe Fleet Cloud software.
Follow the instructions for “Provisioning Smart-Reach Cellular” on the
Safe Fleet Community in the Installer Resources section:
https://community.safeeet.net/tutorial/provisioning-sr-cellular/
https://community.safeeet.net/tutorial/provisioning-smart-reach-cellular/
Scannable QR code linking to the
provisioning tutorial on the Safe Fleet
Community.