Samsung DV CGC2 Series User manual

Heat Pump Dryer
User manual
DV**CGC2**** / DV**CGC0****
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Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
Critical installation warnings 8
Critical usage warnings 9
Usage cautions 10
Critical cleaning warnings 11
Care for preventing freezing 11
Instructions about the WEEE 12
Installation 13
What’s included 13
Installation requirements 15
Step-by-step installation 16
Door reversal 20
Environment 24
Operations 25
Control panel 25
Getting started 31
Special features 33
Maintenance 37
Emptying the water tank ( ) 37
Cleaning 38
Troubleshooting 43
Checkpoints 43
Information codes 44
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Appendix 46
Fabric care chart 46
Protecting the environment 47
Specification 48
Consumption data 49
Specification sheet 50
Contact information 52
QUESTIONS OR COMMENTS? 52
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Safety information
Congratulations on yournew Samsung dryer. This manual contains important information on the
installation, use, and care of your appliance. Please take the time to read this manual to take full advantage
of your dryer’s many benefits and features.
What you need to know about the safety instructions
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to caution and care when installing, maintaining, or
operating your dryer.
Always contact your manufacturer about problems or conditions you do not understand.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
Read the instructions
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
Afterreading this manual, store it in a safe place forfuture reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate
this appliance, familiarize yourself with its operation and exercise care when using it.
WARNING
Risk of Fire
• Clothes dryer installation must be performed by a qualified technician.
• Install the clothes dryer according to the manufacturer’s instructions and local codes.
• To reduce the risk of severe injury or death, follow all installation instructions.
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Important safety precautions
WARNING
To reduce the risk of fire, electric shock, orinjury to persons when using
yourappliance, follow basic precautions, including the following:
1. This appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible
for their safety.
2. Foruse in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
5. For appliances with ventilation openings at the base, make sure that
items such as carpets or mats do not obstruct the openings.
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6. Foruse in Europe: Children of less than 3 years should be kept away
unless continuously supervised.
7. CAUTION: In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be electrical connected
through an external switching device, such as a timer, or connected to
a circuit that is regularly switched on and off by the utility.
8. The tumble dryer is not to be used if industrial chemicals have been
used for cleaning.
9. The lint trap has to be cleaned frequently if applicable.
10. Lint must not to be allowed to accumulate around the tumble dryer.
(not applicable for appliances intended to be vented to the exterior of
the building)
11. Adequate ventilation has to be provided to avoid the back flow of
gases into the room from appliances burning other fuels, including
open fires.
12. Do not dry unwashed items in the tumble dryer.
13. Items that have been soiled with substances such as cooking oil,
acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes
and wax removers should be washed in hot waterwith an extra
amount of detergent before being dried in the tumble dryer.
14. Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows fitted with foam
rubber pads should not be dried in the tumble dryer.
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15. The final part of a tumble dryer cycle occurs without heat (cool down
cycle) to ensure that the items are left at a temperature that ensures
such items will not be damaged.
16. Remove all objects from pockets such as lighters and matches.
17. WARNING: Never stop a tumble dryer before the end of the drying
cycle unless all items are quickly removed and spread out so that the
heat is dissipated.
18. Exhaust air must not be discharged into a flue which is used for
exhausting fumes from appliances burning gas or other fuels.
19. The appliance must not be installed behind a lockable door, a sliding
door or a doorwith a hinge on the opposite side to that of the tumble
dryer, in such a way that a full opening of the tumble dryer door is
restricted.
20. WARNING: The appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is
regularly switched on and off by a utility.
21. Fabric softeners, or similar products, should be used as specified by
the fabric softener instructions.
22. WARNING: In the appliance enclosure or in the built-in structure,
keep ventilation openings clear of obstruction.
23. WARNING: Do not damage the refrigerant circuit.
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Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.
Plug the power cord into a wall socket and use the socket for this appliance only. In addition, do not use an
extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power cord may result
in electric shock or fire.
• Ensure that the power voltage, frequency and current are the same as those of the product
specifications. Failure to do so may result in electric shock or fire. Failure Plug the power plug into the
wall socket firmly.
Remove all foreign substances such as dust orwater from the power plug terminals and contact points
using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to
children.
• If a child places a bag over its head, it may result in suffocation.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in
accordance with local and national codes.
Do not install or keep the product exposed to the outdoor elements.
Do not use a damaged powerplug, damaged power cord or loose wall socket.
• This may result in electric shock or fire.
If the plug (power supply cord) is damaged, it must be replaced by the manufacturer, its service agent or a
similar qualified technician in orderto avoid a hazard.
This appliance should be positioned to be accessible to the power plug after installation.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the powercord overa metal object, place a heavy object on the power cord, insert the power
cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the powercord, when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.
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This appliance must be properly grounded. Neverplug the power cord into a receptacle that is not
grounded adequately and in accordance with local and national codes. See installation instructions for
grounding this appliance.
Install this appliance in a location with solid, level floor.
• Failing to do so may result in abnormal vibrations, noise or problems with the product.
Since an ingredient in hair spray may degrade the hydrophile property of the heat exchanger so that dew
may appear on the outer surface of the appliance when the cooling operation is running, do not install the
appliance in a beauty salon.
This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are
accessible.
Critical usage warnings
WARNING
Do not let children or pets on or into the product. In addition, when disposing of this product, disassemble
the door lock (lever).
• This may result in children falling and injuring themselves.
• If children become locked in the product, there is a danger of suffocation.
Do not try to access the inside of the product when the drum is rotating.
Do not sit on the product orlean against the door.
• This may result in the product turning over and resulting in injury.
Dry the laundry only after it was spun by an appropriate washing machine.
Do not dry unwashed items in the tumble dryer.
Do not drink the condensed water.
Never stop a tumble dryer before the end of the drying cycle unless all items are quickly removed and
spread out so that the heat is dissipated.
Do not dry laundry contaminated by inflammable materials such as gasoline, kerosene, benzene, thinner,
alcohol, etc.
• This may result in electric shock, fire orexplosion.
Do not let pets chew or play with the dryer.
• This may result in electric shock or injury.
When disposing of the product, separate the door and the power cord before disposing of the product.
• Failing to do so may result in damage to the powercode or an injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
When gas (city gas, propane gas, LP gas) leaks, do not touch this appliance or the power cord, ventilate
immediately.
• Do not use an electric fan to ventilate.
• A spark may cause an explosion or fire.
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Do not repair, replace, or attempt to service any part of the appliance unless specifically recommended in
the user-repair instructions. You must also have the necessary skills to service this appliance.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse(such as cooper, steel wire, etc.) other than the standard fuse.
• When repairing or reinstalling the appliance is required, contact your nearest service center.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
The product you have purchased is designed for domestic use only.
The use forbusiness purposes qualifies as product misuse. In this case, the product will not be covered
by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for
malfunctions or damages resulting from such misuse.
If the product generates strange noise, smells of something burning, or generates smoke, immediately
cutoff the power and contact the service center.
• Otherwise, it may cause an electric shock or fire as a result.
Do not let children (orpets) play in or on your product. The product door does not open easily from the
inside and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes,
dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not touch the glass door and inside of the drum during or just after drying as it is hot.
• This may result in burns.
The door glass becomes hot during drying. Therefore, do not touch the doorglass.
Also, do not allow children to play around the dryer or touch the door glass.
• This may result in burns.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not dry laundry containing forming rubber such as latex or similar rubber textures.
• If forming rubber is heated, it may deform or start a fire.
Do not dry laundry contaminated by vegetable oil or cooking oil as a large amount of the oil will not be
removed when washing the laundry. In addition, use the unheated dry cycle so that the laundry is not
heated.
• The oxidization heat of the oil may start a fire.
Do not dry laundry contaminated by foreign substances such as oil, cream, lotion, or other chemicals that
are used in places such as skincare room, massage parlor, beauty salon, or hospital.
• This may result in electric shock, fire, malfunction, and injury.
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Make sure that the pockets of all clothing to be dried are empty.
• Hard, sharp objects, such as coins, safety pins, nails, screws, or stones can cause extensive damage to
the appliance.
Do not dry clothing with large buckles, buttons, or other heavy metal (zippers, hooks and eyelets, button-
up covers).
If necessary, use the laundry net forsmall and lightweight laundry such as fabric tie belt, apron strings, and
underwire bras which can dissolve or break during a cycle.
Dryer sheets are compatible with this model, and are recommended for better drying performance.
Dryer sheets are also beneficial in reducing the static electricity generated during a drying cycle. Static
electricity could lead to damage of laundry items and potentially the appliance.
Do not use the dryer near dangerous powders such as coal dust, wheat flour, etc.
• This may result in electric shock, fire oran explosion.
Do not place inflammable materials near the product.
• This may result in toxic gases from the product, damage to parts, electric shock, fire or an explosion.
• The appliance should not be placed behind lockable doors etc.
Do not touch the rear side of the appliance during or immediately after drying is complete.
• The appliance remains hot and may cause burns.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
Clean the filtercase before and after using the dryer.
Clean the inside of the product on a regular basis by asking an authorized service engineer.
Clean the Heat Exchangerwith a soft brush orvacuum cleaner once a month, Do not touch the heat
exchangerwith your hand, there is a danger it may cause an injury.
The interior of the dryer should be cleaned periodically by qualified service personnel.
Care forpreventing freezing
• Install the dryer in an area where the temperature does not drop below zero degree Celsius.
• If draining directly using a long drain hose, the water remaining inside the hose can freeze in winter.
Make sure there is no waterleft inside the hose after every use.
• If the drain hose has frozen up, wrap the hose with a towel soaked in warm water for approximately ten
minutes to thaw it.
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Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and
its electronic accessories (e.g. charger, headset, USB cable) should not be disposed
of with other household waste at the end of theirworking life. To prevent possible
harm to the environment or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailerwhere they purchased this product,
or their local government office, for details of where and how they can take these
items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of
the purchase contract. This product and its electronic accessories should not be mixed
with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product regulatory obligations, e.g.
REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com
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Installation
What’s included
Carefully unpack the dryer. Keep all packaging materials away from children. The parts and location of
parts shown below may differ from your dryer. Before installation, make sure the dryer has all the parts
listed here. If the dryer and/or parts are damaged or missing, contact the nearest Samsung customer
service center.
Dryerat a glance
01
02
07
06
03
05
04
01 Top cover 02 Water Tank
03 Lint filter 04 Heat exchanger
05 Levelling Leg 06 Door
07 Control Panel
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Accessories (supplied)
Hose guide Cable tie Hose connector
Long drain hose (2 m) User manual Rack Dry (applicable models
only)
Cleaning brush
Accessories (not supplied)
Bracket-Stacking kit
(SK-DH, SK-DA, SKK-DF)
Stacking kit
(SKK-5E*)
NOTE
• The stacking kit allows the dryer to be stacked on top of a washer. Please note that the stacking kit can
only be used with Samsung washers and dryers. To purchase a bracket stacking kit (SK-DH, SK-DA, SKK-
DF) or stacking kit (SKKDD, SKK-DDX), contact a Samsung service centre or local appliance retailer. The
stacking kit differs with the washer model.
• For stacking instructions with the dryer, see the installation manual included in the stacking kit.
• For information about model-specific availability of the stacking kit, see the installation manual
included in the stacking kit.
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Installation requirements
NOTE
This dryer must be installed by a qualified installer. If service is required due to poor or faulty installation,
it is considered the owner’s responsibility and mayvoid the warranty. Keep these instructions for future
reference.
WARNING
• Do not plug the power cord into a wall outlet before the dryer is completely installed.
• Have two ormore persons help move the dryer.
• Do not let children or pets play in, on, or around the dryer. Proper supervision is necessary at all times.
• Keep all packaging materials away from children.
• Do not replace a damaged power cord or power plug yourself. Have Samsung or a qualified service
technician replace a damaged power cord or power plug.
• Do not attempt to repair, disassemble, or modify the dryer. For any repairs, contact the nearest Samsung
service center.
• Remove the door/lids from all discarded appliances to avoid children from suffocating.
• If the dryer generates a strange noise, burning smells, or smoke, unplug the power plug immediately
and contact the nearest Samsung service center.
• Do not unplug the dryerwhile it is operating.
• Do not place flammable objects near the dryer.
Electrical and grounding requirements
• The dryer must be properly grounded. If the dryer malfunctions or breaks down, grounding reduces the
risk of electric shock by providing a path of least resistance for the electric current. The dryer comes
with a power cord that has a 3-prong grounding plug. The plug must be plugged into an appropriate
outlet that is properly installed and grounded in accordance with all local codes and ordinances.
• If you have any questions regarding the electrical or grounding requirements, please contact Samsung
or a qualified electrician.
WARNING
• Plug the power cord into a grounded, 3-prong outlet.
• Do not use a damaged powerplug, cord, or loose or damaged wall outlet.
• Do not use an adapter or an extension cord.
• Improper connection of the equipment-grounding conductor may result in electric shock. If you are
unsure if the dryer is properly grounded, check with a qualified electrician.
• Do not modify the power plug, power cord, or power outlet in any way.
• Do not connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.
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Alcove or closet installation
For alcove or closet installation, the dryer requires the following minimum clearances:
Sides Top Front Rear
25 mm 25 mm 490 mm 50 mm
If installing the dryer with a washing machine, the front of the alcove or closet must have an unobstructed
air opening of at least 490 mm.
Step-by-step installation
Before you install your dryer, make sure you have read Installation requirements on page 15.
STEP 1 Select a location
Location requirements
Select a level, well-constructed surface that will withstand vibrations. Select a location where a grounded,
3-prong outlet is easily accessible.
For convenience, consider installing the dryer next to your washing machine.
WARNING
• Install the dryer indoors only.
• Do not install the dryer in areas exposed to the weather.
• 
-If the ambient temperature is low enough to freeze the condensed water in the dryer and hoses, the
dryer may not operate, or can be damaged.
-Make sure that the temperature where the dryer is installed is not outside the recommended
temperature range. Drying performance may be reduced.
-Make sure not to install the dryer in an enclosed environment or near any heat producing appliances.
• Do not install the dryerwhere gas may leak.
• Do not use in a poorlyventilated space or area.
• Use only a power source connected to the wall.
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STEP 2 Adjust the levelling feet
A
B
1. Gently slide the dryer into the desired location.
2. Use a level (A) and check the levelness of the dryer
from side to side and front to back.
3. If the dryer is not level, turn the levelling feet (B) left
or right to adjust the height.
4. Once the dryer is level, make sure the dryer stands
firmly on the floor.
5. Plug in the dryer.
C D
NOTE
• To set the dryer to the same height as the washing
machine, turn the levelling feet to the right until it
fully retracts (C). Then, turn the levelling feet to the
left to extend (D) it until the dryer and the washing
machine are the same height.
• Extend the levelling leg only as much as necessary.
Extending the levelling leg more than necessary can
cause the dryer to vibrate.
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STEP 3 Connect the drain hose
A
B
• We strongly recommend connecting the drain hose
to your drainage system.
• If the drain hose connected on the dryer is too short
to reach the drainage system, use the provided
accessory hose (long drain hose).
• Use the built-in water tank only if you cannot connect
the drain hose to a drainage system.
NOTE
As a factory default, this dryer is set to use the built-in
water tank to drain condensed water.
B
A
1. Remove the drain hose from hole (A), and insert it
into part (B).
A
2. Insert one end of the accessory hose (long drain
hose) into hole (A).
3. Insert the other end (outlet) of the accessory hose to
the drainage system in one of the following ways:
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Over a wash basin:
A
CB
1. Make sure to place the end of the accessory hose
lower than 90 cm (*) from the bottom of dryer.
2. To bend some point of the accessory hose, use the
supplied plastic hose guide (B) and secure the guide
to the wall with a hook or to the tap with a piece of
string. Assemble the drain hose (A) and the hose
guide (B) and fix them with the cable-tie (C).
3. You can drain the condensed water by connecting the
accessory hose (long drain hose) to the drainoutlet
directly.
CAUTION
Do not extend the drain hose. Water may leak from the
connected area. Use a long drain hose.
By using the drain pipe of the wash basin:
A
1. Assemble the hose connector (A), and attach it to the
end of the accessory hose as shown.
CAUTION
To prevent water leak, make sure to connect the hose
and the connector firmly.
2. Connect the hose adapter directly to the drain pipe of
the wash basin.
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STEP 4 Check the installation
• All packaging material is completely removed and properly disposed.
• The dryer is level and standing firmly on the floor.
• Make sure no accessory remains inside the drum.
• Do not block the air inlet hole of the cooling grill at the front of the dryer.
• Do not place inflammable objects nearthe dryer and keep the surroundings clean.
• Do not remove the adjustable levelling legs of the dryer. They are necessary to keep the dryer level with
the ground.
• After installation, we recommend that you wait at least 1 hour before using the dryer.
STEP 5 Power on
Plug the power cord into a wall socket protected by a fuse or circuit breaker. Then, tap to turn on the
dryer.
NOTE
Run the Time Dry cycle for 20 minutes to make sure that it runs, heats, and shuts off. If the HC information
code is displayed, contact a local service center.
Door reversal
You might want to reverse the direction of the door, depending on your site conditions or to your needs.
WARNING
Make sure door reversal is performed by a qualified technician.
1. Remove the door packing from the door.
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