Samsung HHSM-G500005-1 User manual

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Generation 5
Samsung Heat Pump
Installation Manual

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Heat Pump
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Homeowner
Address
Contact Tel
Contact Email
Product Product
Installed
(Check)
Serial Number Installation
Date
Cylinder Located in Cylinder
badge
Solar Thermal Taken From Solar
Controller
Solar PV One Ser. No. from
String / Micro Inverter
Air Source Heat
Pump
Located on External
Heat Pump Badge
Integrated Heat
Pump and Cylinder
Located on Cylinder
Badge
Underfloor Heating Project Ref. on
Supplied Schematic
Direct Gas Fire
Cylinder
Located on Cylinder
Badge
Installer
Address
Contact Tel.
Contact Email
Joule Advance Installer
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Warranty Card

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Table Of Contents

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Heat Pump
COMMISSIONING
From as little as £480/€578 Inc VAT
ANNUAL SERVICING
From as little as £360/€434 Inc VAT per year
All Samsung Air Source Heat Pumps supplied by Joule must be serviced annually to val-
idate the product warranty under the terms of the EUW agreement. Items that must be
inspected annually to validate the warranty include,
• Check outdoor fan motor and lubricate if needed
• Check electrical wiring, contacts and terminals; repair as required
• Check all safety components
• Check compressor operation
• Check indoor thermostat operation
• Check defrost and heating modes (winter only)
• Check for excessive noise and vibration
• Check refrigerant charge
• Inspect air filters
• Check all safety and pressure switches
• Check motor and heaters/voltage/amperes
You must ensure that if you do not choose a Joule service package then the service must
be carried out annually by a suitable qualified engineer to validate the terms of the Joule
EUW agreement.
Commissioning & Service

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HEAT PUMP MAINTENANCE PACKAGE
Joule’s heat pump maintenance package entitles you to an annual maintenance visit,
during which our engineer will ensure that your Samsung heat pump supplied by Joule
is operating within the optimum conditions to maximise energy efficiency. Any potential
issue can be dealt with by a Joule engineer. You will also be entitled to a discount on
the cost of spare parts and labour.
MAINTENANCE PACKAGE RESPONSE TIMES
Joule will schedule the planned annual maintenance visit with you, usually during the
off peak (Summer, Autumn) season. In the unlikely event of a fault, we will endeavour to
respond as quickly as possible
HOW MUCH DOES THE HEAT PUMP MAINTENANCE PACKAGE COST?
The maintenance package costs £360/€434 inc VAT per year and is payable in ad-
vance before we visit your premises. If any parts or remedial actions are required, we
will provide an additional quotation for this work.
All service offers are subject to payment in advance by cleared cheque or by debit/
credit card. The comprehensive service is available on a monthly direct debit plan. All
service prices are inclusive of VAT
Maintenance Package