Samsung UE24N4300 Guide

E-MANUAL
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To directly go to the page that provides instructions
on how to use the manual for visually impaired
users, select the Menu Learning Screen link below.
“Menu Learning Screen” Link
English

Connecting Video Devices
19 Connecting with an HDMI cable
19 Connecting with a component cable
20 Connecting with a composite (A/V) cable
21 Connecting with a component cable (Only for models with
COMPONENT IN / AV IN)
22 Connecting with a composite cable (Only for models with
COMPONENT IN / AV IN)
Audio Input and Output Connections
23 Connecting with an HDMI (ARC) cable
23 Connecting with a digital audio (optical) cable
23 Connecting through a wireless network
Connecting a Computer
24 Connecting through the HDMI port ― Screen Sharing (HDMI)
Connecting Your Mobile Device
25 Connecting to the TV via the SmartThings app
26 Bidirectionally mirroring your TV and mobile device using the
SmartThings app
26 Managing a Mobile Device
Switching between external devices connected to the TV
27 Changing the input signal
27 Editing the name and icon of an external device
28 Using additional functions
Connection Notes
28 Connection notes for HDMI
29 Connection notes for audio devices
30 Connection notes for computers
30 Connection notes for mobile devices
Quick Guides
Using Smart Hub
Updating the TV’s Software
9 Updating the TV’s software to the latest version
9 Updating the TV automatically
Getting Support
10 Getting support through Remote Management
11 Finding the contact information for service
11 Requesting service
Connections
Connection Guide
Connecting an Antenna (Aerial)
Connecting to the Internet
14 Connecting to your Internet network
16 Checking the Internet connection status
16 Resetting Your Network
16 Turning on the TV with a Mobile Device
16 Connecting an IP control device to the TV
17 Setting up an Internet connection over IPv6
17 Changing the name of the TV on a network
Troubleshooting Internet Connectivity Issues
17 Troubleshooting Internet connectivity issues
Contents
2

Using the Gallery App
Using the Universal Guide App
Using the SmartThings App
Using the e-Manual
51 Launching the e-Manual
52 Using the buttons in the e-Manual
Using the Internet
Playing pictures/video/music
54 Playing media content
TV Viewing
Viewing Digital Broadcast Information at a Glance
55 Using the guide
Setting Up a Schedule Viewing
56 Setting up a schedule viewing for a channel
57 Editing a schedule viewing
Using the Channel List
Editing channels
59 Removing registered channels
59 Editing registered channels
Creating a Personal Favourites List
60 Registering channels as favourites
61 Viewing and selecting channels on Favourites lists only
Editing a Favourites List
61 Adding channels to favourites list
61 Removing channels from a favourites list
61 Rearranging a favourites list
61 Renaming a favourites list
Peripherals
Using Anynet+ (HDMI-CEC)
31 Connecting an external device through Anynet+ and using
their menus
Controlling the TV with a Keyboard or Mouse
32 Connecting a USB keyboard or mouse
32 Using the keyboard and mouse
33 Setting up the input devices
Entering Text using the On-Screen Virtual Keyboard
Smart Features
Smart Hub
36 Displaying the Home Screen
40 Launching Smart Hub automatically
40 Launching the last used app automatically
40 Testing Smart Hub connections
40 Resetting Smart Hub
Using a Samsung account
41 Creating and managing your Samsung account
42 Signing in to a Samsung account
Using the Apps Service
45 Installing and running an app
46 Managing purchased or installed apps
47 Rating apps
3

Picture and Sound
Adjusting the Picture Quality
69 Choosing a picture mode
70 Configuring advanced picture settings
Setting the Viewing Environment for External Devices
71 Playing games on an optimised screen
71 Using HDMI black level
Picture Support Functions
72 Changing the picture size
72 Changing the picture size automatically
72 Changing the picture size in 4:3 or Screen Fit mode
73 Fitting the picture to the screen
73 Adjusting the picture size and/or position
Configuring a Sound Mode and Expert Settings
73 Choosing a sound mode
74 Configuring advanced sound settings
Using the Sound Support Functions
75 Selecting speakers
75 Listening to the TV through a Samsung audio device that
supports the Wi-Fi function
TV-Viewing Support Functions
62 Changing the broadcast signal
62 Scanning for available channels
63 Checking digital channel signal info and strength
63 Restricting Viewing to Specific Channels
63 Using Mark Adult Channels
63 Selecting the broadcasting audio option
64 Using Programme Rating Lock
64 Configuring advanced broadcasting settings
64 Reading digital text
65 Selecting the broadcast audio language
65 Tuning broadcast signals manually
66 Fine-tuning analogue broadcasts
66 Transferring channel list
66 Enabling/Disabling Edit Channel Numbers
67 Deleting CAM operator profile
67 Setting satellite system
67 Changing teletext language
67 Showing TVkey Interface menu
68 Showing common interface menu
4

Using a TV Viewing Card (“CI or CI+ Card”)
86 Connecting the “CI or CI+ Card” via COMMON INTERFACE slot
with the CI CARD Adapter
87 Connecting the “CI or CI+ Card” via COMMON INTERFACE slot
87 Using the “CI or CI+ Card”
Teletext Feature
90 Typical Teletext page
Troubleshooting
Getting Support
91 Getting support through Remote Management
92 Finding the contact information for service
92 Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
93 Testing the picture
I Can't Hear the Sound Clearly
96 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
System and Support
Using the Time Functions and the Timers
76 Setting the current time
77 Using the timers
Using the Auto Protection Time and Energy Saving Functions
78 Setting the Auto Protection Time
78 Reducing the energy consumption of the TV
Updating the TV’s Software
79 Updating the TV’s software to the latest version
79 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
80 Scanning the TV and connected storage for malicious code
Using Other Functions
80 Running the accessibility functions
80 Running Accessibility Shortcuts
81 Enabling voice guides for the visually impaired
81 Audio Description
82 White text on black background (high contrast)
82 Enlarging the font (for the visually impaired)
82 Learning about the remote control (for the visually impaired)
82 Learning about the TV menu
83 Watching TV broadcasts with subtitles
83 Configuring advanced system settings
84 Restoring the TV to the factory settings
HbbTV
5

Precautions and Notes
Supported broadcasting audio options
Read Before Using Apps
Read Before Using the Internet
107 Read before setting up a wireless Internet connection
Read Before Playing Photo, Video, or Music Files
108 Limitations on use of photo, video, and music files
109 Supported external subtitles
109 Supported internal subtitles
110 Supported image formats and resolutions
110 Supported music formats and codecs
111 Supported video codecs
Read After Installing the TV
113 Picture sizes and input signals
113 Installing an anti-theft lock
Read Before Connecting a Computer (Supported Resolutions)
114 Full HD TV
114 IBM
114 MAC
115 VESA DMT
116 HD TV
116 IBM
116 MAC
117 VESA DMT
Supported Resolutions for Video Signals
118 VESA CVT
118 CEA-861
Buttons and functions available while playing multimedia
content
Licences & Other Information
Accessibility Guidance
Menu Learning Screen
Using the accessibility menu
122 Accessibility Shortcuts menu
123 Step by Step instructions to run the options
Using the TV with Voice Guide on
125 Watching TV
Using the guide
Setting Up a Schedule Viewing
129 Cancelling a scheduled viewing
Using the Channel List
131 Creating a Personal Favourites List
Using Smart Hub
133 Smart Hub
134 Using the Home Screen in Smart Hub
Launching the e-Manual
6

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Quick Guides
You can learn quickly how to run and use the frequently used functions.
Using Smart Hub
Connect to Smart Hub for apps, games, movies, and more.
Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.
Sources
TV HDMI 1 HDMI 2 USB 1 USB 2 Connection
Guide
Source
"The image on your TV may differ from the image above depending on the model and geographical area.
When you press the button on your remote control, you can use the following functions and features.
1 Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is
time to broadcast a scheduled programme or when an event occurs on a registered device.
"For more information, refer to "Displaying the Home Screen".

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2 Settings
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
3 Source
You can select an external device connected to the TV.
"For more information, refer to "Switching between external devices connected to the TV".
4 Search
You can search for channels, programmes, movie titles, and apps from Smart Hub.
"To use this feature, the TV must be connected to the Internet.
5 APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
"To use this feature, the TV must be connected to the Internet.
"For more information, refer to "Using the Apps Service".
6 Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and
movies in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
"For more information about the Universal Guide, refer to "Using the Universal Guide App".
"Images may look blurry depending on the service provider's circumstances.
"This function may not be supported depending on the model or geographical area.

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Updating the TV’s Software
View your TV's software version and update it if necessary.
Settings Support Software Update Try Now
Updating the TV’s software to the latest version
[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
Settings Support Software Update Update Now Try Now
"Updating from the Internet requires an active Internet connection.
Updating through a USB device
Settings Support Software Update Update Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
"To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
Settings Support Software Update Auto update Try Now
If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
"This function may take a longer time if another network function is running concurrently.
"This function requires an Internet connection.

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Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
Settings Support Remote Management Try Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a
Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web.
You can also turn Remote Management on and off.
"This function requires an Internet connection.
"You can also start this function by pressing and holding the button for 5 or more seconds.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
●Diagnose your TV
●Adjust the TV settings for you
●Perform a factory reset on your TV
●Install recommended firmware updates
How does Remote Support Work?
You can easily get Samsung Remote Support service for your TV:
1.
Call the Samsung Contact Centre and ask for remote support.
2.
Open the menu on your TV and go to the Support section. ( Settings Support)
3.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
provide the PIN number to the technician.
4.
The technician will then access your TV.

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Finding the contact information for service
Settings Support About This TV Try Now
You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's
software version, Open Source Licence and other information you may need to get service support from a Samsung
call agent or the Samsung website.
"You can also view information by scanning the QR code of your TV.
"You can also start this function by pressing and holding the (Play) button for 5 or more seconds. Continue holding the
button until the customer information pop-up window appears.
Requesting service
Settings Support Request Support Try Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that you
encountered, and then select Request Now or Schedule Appointment Request Send. Your service request will
be registered. The Samsung Contact Centre will contact you to set up or confirm your service appointment.
"This function may not be supported depending on the geographical area.
"You must agree to the terms and conditions for the service request.
"This function requires an Internet connection.

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Connections
You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the
Internet by using a LAN cable orwireless router. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Source Connection Guide
It guides you the way to connect various external devices such as the cable box, game console, and PC through
pictures. If you select the connection method to an external device, the information details appear.
Connection Guide
Cable Box/Disc Player HDMI
Game Console AV
PC Component
Audio device
Mobile Device
External Storage
Accessory
"The image on your TV may differ from the image above depending on the model and geographical area.

- 13 -
Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
"An antenna connection is not necessary if you connect a cable box or satellite box.
ANT IN
(SATELLITE)
It is best to connect the both connectors using a Multi-Switch or DiSEqC. Switch, etc and to set Aerial Connection
Type to Dual Oscillator.
"A connection method may differ with the models.
"The DVB-T2 system may not be supported depending on the geographical area.
"Depending on the model or geographical area.

- 14 -
Connecting to the Internet
You can get access to the Internet through your TV.
Connecting to your Internet network
Settings General Network Open Network Settings Try Now
Connect to an available network.
Establishing a wired Internet connection
Settings General Network Open Network Settings Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
"Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
"The TV will not be able to connect to the Internet if your network speed is below10 Mbps.

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Establishing a wireless Internet connection
Settings General Network Open Network Settings Wireless
Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect. The
network name (SSID) and security key are available on the wireless router's configuration screen. See the wireless
router's user manual for more information.
Wireless Connection
Select your wireless network.
Refresh
"The image on your TV may differ from the image above depending on the model and geographical area.
"If no wireless router is found, select Add Network at the bottom of the list and enter the network name (SSID).
"If your wireless router has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC
button on your router within 2 minutes. The TV will connect automatically.

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Checking the Internet connection status
Settings General Network Network Status Try Now
View the current network and Internet status.
Resetting Your Network
Settings General Network Reset Network Try Now
Restore the network settings to the factory defaults.
Turning on the TV with a Mobile Device
Settings General Network Expert Settings Power On with Mobile
You can turn on the TV with your mobile device when both of them are connected to the same network.
Connecting an IP control device to the TV
Settings General Network Expert Settings IP Remote
You can connect an IP control device to the TV remotely to manage your IP device.
"To use this function, Power On with Mobile must be turned on.
"Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only
if an authorised third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi
network is password protected.
"This function may not be supported depending on the model or geographical area.

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Setting up an Internet connection over IPv6
Configuring the IPv6 connection settings
Settings General Network Expert Settings IPv6
"This function may not be supported depending on the model or geographical area.
Checking an Internet connection set up over IPv6
Settings General Network Expert Settings IPv6 Status
"This function may not be supported depending on the model or geographical area.
Changing the name of the TV on a network
Settings General System Manager Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
Troubleshooting Internet Connectivity Issues
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting Internet connectivity issues Try Now
After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your
Internet Service Provider.
No network cable found
Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If
the router is on, try turning it off and then on.

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Wireless network connection failed
If a selected wireless router is not found, go to Open Network Settings, and then select the correct router.
–Settings General Network Open Network Settings
Unable to connect to a wireless router
1.
Check if the router is turned on. If it is, turn it off and then on.
2.
Enter the correct password if required.
IP auto setting failed
1.
Configure the settings in IP Settings.
–Settings General Network Network Status IP Settings
2.
Make sure that the DHCP server is enabled on the router, and then unplug the router and plug it back in.
3.
Reset the router if required.
–Forwireless connection, enter the correct password if required.
Unable to connect to the network
1.
Check all IP Settings.
–Settings General Network Network Status IP Settings
2.
After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect
it again.
–Forwireless connection, enter the correct password if required.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
–Settings General Network Network Status IP Settings
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.

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Connecting Video Devices
Make the correct video connections between your TV and your external devices.
Connecting with an HDMI cable
HDMI IN
Connecting with a component cable
Connect the component cable to the component input connectors of the TV and the component output connectors
of the device as shown in the image below.
Make sure the cable colours match the connector colours.
"Depending on the model or geographical area.

- 20 -
Connecting with a composite (A/V) cable
Connect the AV cable to the AV input connectors of the TV and the AV output connectors of the device as shown in
the image below.
Make sure the cable colours match the connector colours.
"Depending on the model or geographical area.