Fast Track Troubleshooting
Model:
RF261BEA*
Publication # MY RF261BEA Production Date 05/13/2014
IMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet
is intended for use by persons having electrical, electronic, and mechanical experience and
knowledge at a level generally considered acceptable in the appliance repair trade. Any attempt to
repair a major appliance may result in personal injury and property damage. The manufacturer or
seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from
the use of this data sheet.
Bulletins:
Support Information:
HELP: 1-888-751-4086 (Tech Sup. – ASC/SSD)
1-866-894-0637 (Tech Sup. - FE/ME)
GSPN: http://gspn3.samsungcsportal.com/main.jsp
PLUS ONE: http://my.plus1solutions.net/clientPortals/samsung
Force Mode:
Press the Power Freeze and Fridge buttons simultaneously for 8 Seconds, until the display goes blank. Press any key within 15 seconds to cycle through
the mode in the following order: Manual operation1(FF) Manual operation2(0F-r) -> manual defrost of fresh food compartments(rd) -> manual defrost
of fresh and freezer compartments(fd) -> cancel(Display all off)
Load Mode:
Self-Diagnostic Mode:
If Power Freezer key + Power Fridge key are pressed simultaneously for 8 seconds (including above 2 seconds), self-diagnostic function will be selected.
At this moment, self-diagnostic function will be returned with buzzer sound 'ding-dong‘. If there is an error, display of error will be operated for 30
seconds and then return to normal condition, whether problem is corrected or not. (Refer to self-diagnosis CHECK LIST) See error code list , page 3.
①If Power Freezer key + Power Fridge key are pressed simultaneously for 6 seconds, ALL ON/OFF will blink with 0.5interval for 2 seconds.
②If take the finger off from above keys and press Fridge, load condition mode will be started. See Load Mode Check List, page 6.
Cooling Off Mode:
If Power Freeze key + Freezer key are pressed for 5 seconds, Cooling off mode will be started. If above Power Freeze key + Freezer key are pressed
one more time, Cooling off mode will be canceled. If Cooling off mode is selected, blinks "OF-OF" on the temperature setting display the panel and
it indicates the refrigerator has entered the Cooling Off mode.
