Samsung EO-SG928 User manual

www.samsung.com
User Manual
English (EU). 09/2015. Rev.1.0
EO-SG928

2
Table of Contents
Read me first
Getting started
4 Package contents
5 Device layout
6 Charging the battery
7 Turning the Bluetooth speaker on or
off
8 Notification light identification
Using the Bluetooth
speaker
9 Bluetooth
10 Connecting to another device
12 Connecting additional devices
13 Reconnecting or disconnecting device
14 Using the Bluetooth speaker
15 Using the ultra high quality Bluetooth
(UHQ-BT) feature
16 Sharing audio via Dual Sound
Appendix
17 Troubleshooting
19 Removing the battery

3
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Images may differ in appearance from the actual product. Content is subject to change
without prior notice.
•
Before connecting the Bluetooth speaker to your other device, make sure the other
device is compatible with the Bluetooth speaker.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information

4
Getting started
Package contents
Check the product box for the following items:
•
Bluetooth speaker
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Quick start guide
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The items supplied with the device and any available accessories may vary
depending on the region or service provider.
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The supplied items are designed only for this device and may not be compatible
with other devices.
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Appearances and specifications are subject to change without prior notice.
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You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
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Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

Getting started
5
Device layout
Speaker
Volume (+) button
Power button
Multifunction
button
Volume (-) button
Audio cable jack
Charger port
Buttons and functions
Name Function
Power button
•
Press and hold to turn the Bluetooth speaker on or off.
Multifunction
button
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Press and hold for approximately three seconds to enter Bluetooth
pairing mode.
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Press to reconnect devices when the connection is lost.
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Press to play or pause multimedia files.
Volume buttons
•
Press to adjust the volume during media playback.
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Press and hold the Volume (+) button to skip to the next file during
media playback.
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Press and hold the Volume (-) button to skip to the previous file
during media playback.

Getting started
6
Charging the battery
This Bluetooth speaker has a built-in battery. Before using the Bluetooth speaker for the
first time or when the battery has been unused for extended periods, you must charge the
battery.
Use only Samsung-approved chargers (5 V/2 A or higher) and cables. Unapproved
chargers or cables can cause the battery to explode or damage the Bluetooth speaker.
If the battery is completely discharged, the Bluetooth speaker cannot be turned on
immediately when the charger is connected. Allow a depleted battery to charge for a
few minutes before turning on the Bluetooth speaker.
Connect the Bluetooth speaker to the USB power adaptor via the USB cable. Plug the USB
power adaptor into an electric socket.
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The notification light turns red while the Bluetooth speaker is being charged. The
notification light turns green when charging is complete.
Connecting the charger improperly may cause serious damage to the Bluetooth
speaker. Any damage caused by misuse is not covered by the warranty.

Getting started
7
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The Bluetooth speaker can be used while it is charging, but it may take longer to
fully charge the battery.
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While charging, the Bluetooth speaker may heat up. This is normal and should not
affect the Bluetooth speaker’s lifespan or performance. If the battery gets hotter
than usual, the charger may stop charging.
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If the Bluetooth speaker is not charging properly, take the Bluetooth speaker and
the charger to a Samsung Service Centre.
After fully charging, first unplug the USB cable from the Bluetooth speaker, and then unplug it
from the computer or the electric socket.
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To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
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The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Turning the Bluetooth speaker on or off
Press and hold the Power button to turn the Bluetooth speaker on or off.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.

Getting started
8
Notification light identification
The notification light alerts you to the Bluetooth speaker’s status.
Status Colour
Power on
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Flashes green three times
Bluetooth pairing
mode
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Flashes red and blue
Connected via
Bluetooth
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Continuously on blue
Charging
•
Continuously on red
Fully charged
•
Continuously on green
Power off
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Flashes red three times
During use or in
sleep mode
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Off (If the remaining battery power is less than 10%, the light
continuously flashes red.)
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If the notification light does not work as described, disconnect the charger from
the Bluetooth speaker and reconnect it.
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The notification light may work differently depending on the connected device.

9
Using the Bluetooth speaker
Bluetooth
About Bluetooth
Bluetooth is a wireless technology standard that uses a 2.4 GHz frequency to connect to
various devices over short distances. It can connect and exchange data with other Bluetooth
enabled devices, such as mobile devices, computers, printers, and other digital home
appliances, without connecting via cables.
Notices for using Bluetooth
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To avoid problems when connecting your Bluetooth speaker to another device, place the
devices close to each other.
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Ensure that your Bluetooth speaker and the other Bluetooth device are within
the Bluetooth connection range (10 m). The distance may vary depending on the
environment the devices are used in.
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Ensure that there are no obstacles between the Bluetooth speaker and a connected
device, including human bodies, walls, corners, or fences.
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Do not touch the Bluetooth antenna of a connected device.
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Bluetooth uses the same frequency as some industrial, scientific, medical, and low power
products and interference may occur when making connections near these types of
products.
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Some devices, especially those that are not tested or approved by the Bluetooth SIG, may
be incompatible with your Bluetooth speaker.
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Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files
or illegally tapping communications for commercial purposes).

Using the Bluetooth speaker
11
Connecting via Bluetooth
1 Bluetooth speaker Press and hold the Power button to turn on the Bluetooth speaker.
2 Bluetooth speaker Press and hold the Multifunction button for approximately three
seconds to enter Bluetooth pairing mode.
When you turn on the Bluetooth speaker for the first time, it automatically enters
Bluetooth pairing mode.
3 Other device Activate the Bluetooth feature and search for Bluetooth devices.
For more information, refer to the other device’s user manual.
4 Other device Tap
Samsung Level Box Pro (0000) from the list of available devices.
•
The PIN for the Bluetooth speaker is the four-digit number in parenthesis displayed
on the other device’s Bluetooth settings screen. The number differs depending on
the Bluetooth speaker.
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Once devices are paired, recently connected devices automatically connect to your
Bluetooth speaker whenever you turn it on.
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If the Bluetooth connection fails or the other device cannot locate the Bluetooth
speaker, remove the device’s information from the other device’s list. Then, try to
connect again.
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The Bluetooth connection range and sound quality may vary depending on the
connected devices.

Using the Bluetooth speaker
14
Using the Bluetooth speaker
Various features are available when the Bluetooth speaker is connected to another device.
The following descriptions are based on a Samsung mobile device running Android
5.0. Some features may differ or may not work on your Bluetooth speaker depending
on the connected device.
Playing multimedia files
The Bluetooth speaker can control media playback and the volume of connected devices.
•
The Bluetooth speaker may not be able to control media playback when
connected to some devices.
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When the Bluetooth speaker and another device are connected via an audio cable,
the Bluetooth speaker can control only the volume.
Playing and pausing a multimedia file
Press the Multifunction button. The most recently-played music file will play automatically in
the default music app installed on the connected device.
During playback, press the Multifunction button to pause playback. To resume playback,
press the Multifunction button again.
When two connected devices are simultaneously playing multimedia files, the
Bluetooth speaker will stream from the device that started playing a file first. When
you pause the currently-playing file, the file playing on the other device will play
automatically.
Skipping to the next multimedia file
Press and hold the Volume (+) button to skip to the next file during playback.
Skipping to the previous multimedia file
Press and hold the Volume (-) button to skip to the previous file during playback.
Adjusting the volume
Press the Volume button.

Using the Bluetooth speaker
15
Using Samsung Level
On the connected device, download the Samsung Level app from Google Play Store or
Galaxy Apps. With the app, you can check the remaining battery power and adjust the
volume. You can also set the Bluetooth speaker to notify you via voice notification when you
have notifications on the connected device. For more information, refer to the app’s help
menu.
The Samsung Level app is compatible with Samsung mobile devices running Android
4.2.2 or higher. Some features may differ or may not work on your Bluetooth speaker
depending on the connected device or the operating system.
Using the ultra high quality Bluetooth (UHQ-BT)
feature
If a connected mobile device supports the ultra high quality Bluetooth (UHQ-BT) feature,
you can listen to UHQ audio using the Bluetooth speaker. Use the Samsung Level app on the
connected mobile device to deactivate the UHQ-BT feature. For more information, refer to the
Samsung Level app’s help information.
•
When you use the Bluetooth feature to listen to UHQ audio, the Bluetooth
speaker’s battery efficiency and the maximum Bluetooth range (10 m) may be
reduced.
•
Visit www.samsung.com to view the product specifications for the connected
mobile device to confirm that it supports the UHQ-BT feature.

Using the Bluetooth speaker
16
Sharing audio via Dual Sound
Share audio that you are listening to on your Bluetooth speaker with other Bluetooth
speakers that support the Dual Sound feature. You can connect two Bluetooth speakers to
play the same audio or to use them as a two-channel speaker.
Ensure that the Bluetooth speaker that you want to share audio with is turned on.
•
Your Bluetooth speaker must be connected to a mobile device, such as a
smartphone or tablet. If your Bluetooth speaker is connected to more than one
mobile device, you cannot share audio with other Bluetooth speakers.
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If the Bluetooth speakers are more than five metres apart while sharing audio, the
signal quality may be poor.
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If the other Bluetooth speaker is turned off during sharing, it will be disconnected
from your Bluetooth speaker. When you turn it on again, it will automatically
reconnect to the mobile device that it was connected to before sharing audio.
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While sharing audio, the voice notification feature will be disabled.
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Visit www.samsung.com to view the product specifications for the other Bluetooth
speaker to confirm that it supports the Dual Sound feature.
Using the Multifunction and Volume buttons
You can listen to audio through two Bluetooth speakers simultaneously. Press and hold
the Multifunction button and the Volume (-) button on the other Bluetooth speaker for
approximately one second to enable it to be located.
Then, press and hold the Multifunction button and the Volume (+) button on your Bluetooth
speaker for approximately one second. The audio you are currently listening to will be shared
with the other Bluetooth speaker.
Using Samsung Level
On the connected mobile device, launch the Samsung Level app to share audio with other
Bluetooth speaker. For more information, refer to the app’s help information.

17
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your Bluetooth speaker.
Your Bluetooth speaker does not turn on
When the battery is completely discharged, your Bluetooth speaker will not turn on. Charge
the battery completely before turning on the Bluetooth speaker.
Your Bluetooth speaker freezes
If the Bluetooth speaker freezes or hangs, try to resolve it by turning off the Bluetooth speaker
and then turning it on again.
If the Bluetooth speaker is still unresponsive, end the Bluetooth connection and reconnect
it. To do this, press the Multifunction button for approximately three seconds. When the
Bluetooth speaker enters Bluetooth pairing mode, connect the devices again, and then check
the operation of the Bluetooth speaker.
If the problem is still not resolved, contact a Samsung Service Centre.
The battery does not charge properly (For Samsung-approved USB
cables and chargers)
Ensure that the USB cable or the charger is connected properly.
If the problem is still not resolved, contact a Samsung Service Centre.

Appendix
18
Another Bluetooth device cannot locate your Bluetooth speaker
•
Ensure that your Bluetooth speaker is in Bluetooth pairing mode.
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Restart your Bluetooth speaker and search for the Bluetooth speaker again.
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Ensure that your Bluetooth speaker and the other Bluetooth device are within the
Bluetooth connection range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
Your Bluetooth speaker cannot connect to another Bluetooth device
•
Ensure that your Bluetooth speaker and the other Bluetooth device are within the
maximum Bluetooth range (10 m).
•
On the device you want to connect with, disconnect all paired devices and try to connect
again.
Bluetooth connection is often disconnected
•
If there are obstacles between the devices, the operating distance may be reduced.
•
Ensure that your Bluetooth speaker and the other Bluetooth device are within the
maximum Bluetooth range (10 m).
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When using the Bluetooth speaker with other Bluetooth devices, the connection may
be affected by electromagnetic waves. Use the Bluetooth speaker in environments with
fewer wireless devices present.
The Bluetooth speaker works differently as described in the manual
•
Available functions may differ depending on the connected device.
•
Some features cannot be used when two devices are connected with the Bluetooth
speaker at the same time.
The battery depletes faster than when first purchased
•
When you expose the Bluetooth speaker or the battery to very cold or very hot
temperatures, the useful charge may be reduced.
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The battery is consumable and the useful charge will get shorter over time.

Appendix
19
Removing the battery
•
To remove the battery, you must visit an authorised service centre with the provided
instructions.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
1 Remove the rubber cover from the bottom of the Bluetooth speaker.
2 Loosen and remove the four screws and open the cover.
Be careful not to damage your fingernails when you remove the cover.
3 Remove the batteries.

Declaration of Conformity
Product details
For the following
Product :
Model(s) :
Declaration & Applicable standards
We hereby declare, that the product above is in compliance with the essential requirements of
the R&TTE Directive (1999/5/EC) by application of:
SAFETY
SAR
EMC
RADIO
and the Directive (2011/65/EU) on the restriction of the use of certain hazardous substances in
electrical and electronic equipment by application of EN 50581:2012.
Representative in the EU
Samsung Electronics Euro QA Lab.
Blackbushe Business Park
Saxony Way, Yateley, Hampshire
GU46 6GG, UK
2015.XX.XX Stephen Colclough / EU Representative
(Place and date of issue) (Name and signature of authorised person)
* This is not the address of Samsung Service Centre. For the address or the phone number of Samsung
Service Centre, see the warranty card or contact the retailer where you purchased your product.

Copyright
Copyright © 2015 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth®is a registered trademark of Bluetooth SIG, Inc. worldwide.
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All other trademarks and copyrights are the property of their respective owners.

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