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Samsung UC6400 Programming manual

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UN40C6400RFXZA
FIRMWARE
2/21/2011
(T-VALAUSC, 1035.0)
Reason: Support Netflix 2.1 and MLB.tv
apps. Support new TV camera (Model:
CY-STC1100). Add "3D Optimize" option
on Menu for better 3D image.(Only
LCD/LED TV)
Previous: 1032.0
Prevents :
-USB Power Overload' message pops up
even USB port is not connected
-Plug & Play is displayed upon power up.
SERVICE BULLETINS
No Bulletins listed as of 1/9/12
HELP : 1-888-751-4086; 1-866-894-0637 (FE)
GSPN
http://gspn3.samsungcsportal.com
PLUS ONE
http://my.plus1solutions.net/clientPortals/samsung
HOT TIPS
Power On Problems: (see page 2)
Video Problems: (see page 3.4)
Other:
HDMI Bleed-over
Fast Track Troubleshooting Manual Rev –1/9/12
1
Insert Photo of TV Board Layout
Include Board Assy names (as appearing in parts) and any
special labels/items (i.e. Plasma voltage label)
SMPS
Speaker T-CON
(below Bracket)
Main
Speaker
Woofer
Version
Parts No Short Description
ALL
BN44-00356B Power PCB
SQ01
BN81-04353A T-CON PCB
CN02
BN81-04454A T-CON PCB
SS03
BN81-05079A T-CON PCB
H305
BN81-05769A T-CON PCB
HQ04
BN81-05769A T-CON PCB
SQ01
BN94-03404F Main PCB
SQ01
BN94-03404J Main PCB
CN02
BN94-03404J Main PCB
SS03
BN94-03404M Main PCB
H305
BN94-03404U Main PCB
HQ04
BN94-03404U Main PCB
ALL
BN96-13047D Function & IR PCB
CN02
BN07-00852A Panel
SQ01
BN07-00859A Panel
SS03
BN07-00913A Panel
HQ04
BN95-00411A Panel
H305
BN95-00411B Panel
ALL
BN61-06224A Stand Guide Neck
ALL
BN63-06543B Back Bottom Cover
ALL
BN96-12897A Front Cover
ALL
BN96-12914M Rear Cover
ALL
BN96-12935A Stand Base
ALL
BN96-12939A Stand Guide
ALL
3903-000527 Power Cord
ALL
BN40-00162A Tuner
ALL
BN96-12723L LVDS Cable
Fast Track Troubleshooting Manual
Power On Sequence:
1. Standby Voltages: CN201-2, 4 (5V)
2. Power On probable error on CN201-2
or 4 PS_ON )
3. Low Voltage Supplies On CN201-
5,6,7,13,17
4. Back Light Supply On CN201 -16
5. Back Light Confirmation CN201-18 2
Wiring Diagram
Include Connector Numbers , References, and
Locations.
C
N
2
0
1
S
I
G.
P
I
N
S
I
G.
1B12V 10 GND
2A5V 11 GND
3B12V 12 H_OUT
4A5V 13 B13V
5B5V 14 PWM
Dimming
6B5V 15 B13V
7B5V 16 B5V
8GND 17 B13V
9GND 18 IP_DET
UN40C6400QFXZA
LVDS
Cable
To Force Backlight On
without Main Board :
1. Remove Power Cord
2. Disconnect CN201
3. Plug In Power Cord
4. Backlight should be
on immediately.
3
2011 LED 8000 SeriesTROUBLESHOOTING VIDEO PROBLEMS
1. Verify Video Operation
a. Customer Picture Test (models available)
b. “Display” (If display is OK source is suspected)
C. Substitute with known good Source
(external DVD or Signal Generator)
2. Using Test Patterns in Service Mode
-ENTER SERVICE MODE –
1. Select an active source signal. (HDMI preferred)
Test Pattern may rely on signal source to appear.
Customer Remote Service Remote
2. Power off 2. Power On
3. Mute, 182, Power 3. Info, Factory
Fast Track Troubleshooting Manual
2010 Models
1. Select an active source signal. (HDMI preferred)
Test Pattern may rely on signal source to appear.
2. Access Service Mode
3. Access SVC
4. Access Test Patterns
5. Access Genoa-P
6. Check Test Patterns
7. If OK suspect input Source
8. Access Napoli
9. Check Test Patterns
10. If OK and Genoa-P was not good
Suspect Main Board or LVDS Cable
1.Check OSD & Customer Picture Test.
2. Access SVC Mode (with source signal)
3. Activate FBE Test Patterns & Verify.
4. Activate FRC Test Patterns & Verify.
FRC
FBE
4
ON SCREEN FAILURE EXAMPLES: ALIGNMENTS:
Fast Track Troubleshooting Manual
SPECIAL NOTES:
Inform customer of reset of all
Settings if Main Board or Panel is replaced.
1. Check/Set Option Bytes:
Green lines or a green screen
defective main board , LVDS , or
T-CON.
Pixelization can be caused by the main board
but is more commonly a source error
If Picture & Display errors
Defective Main Board, LVDS,
or T-CON
2. Check/Perform Firmware Upgrade for
all repairs.
3. Perform reset in Service Mode &
Plug and Play if Main board is replaced.
Vertical or Horizontal Lines :Defective
Panel likely but also T-CON, LVDS, or Main
Board. Use Test Patterns in Factory Service
Mode to determine error)
Option
Type Model Tuner Region DDR Light Effect Audio
AMP Ch Table Country Front Color Local
Set Exhibition
Mode
40A1UF0E UC6400 SEMCO - - OFF - - USA T-C-BLK - -
40D1UF0E UC6400 SEMCO - - OFF - - USA T-C-BLK - -
40A1UF1E UC6400 SEMCO -OFF -USA T-C-BLK
40A1UF1E UC6400 SEMCO -OFF -USA T-C-BLK