Samsung WA54M8750AW/A4 User manual

Washer
User manual
WA54M8750A*
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Contents
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
CALIFORNIA PROPOSITION 65 WARNING 5
Important safety precautions 5
Installation 16
Unpacking your washer 16
Overview of your washer 17
Basic location requirements 19
Important note to installer 23
Step-by-step installation 23
Operating instructions 31
Loading your washer 31
Getting started 32
Washing a load of laundry 33
Control panel 33
Cycle overview 35
Options 37
Samsung Smart Home 41
Washing clothes using the option button 43
ATC (Auto Temperature Control) 44
The basics 45
Detergent use 47
Features 48
Maintaining your washer 52
Cleaning the exterior 52
Cleaning the interior 52
Storing your washer 52
Protecting the top cover and the front frame 53
Cleaning mesh lter 53
Cleaning the dispensers 53
Self Clean 55
Troubleshooting 56
Checkpoints 56
Information codes 60
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Contents
Specications 63
Fabric care chart 63
Helping the environment 65
Declaration of conformity 65
Specication sheet 66
Cycle chart 67
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Safety information
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Safety information
Congratulations on your new Samsung washer. This manual contains important information
on the installation, use, and care of your appliance. Please take some time to read this manual
to take full advantage of your washer’s many benets and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the manual
in a safe location close to the appliance for future reference. Use this appliance only for its
intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution, and care when installing, maintaining, and operating your washer.
Because the following operating instructions cover various models, the characteristics of your
washer may differ slightly from those described in this manual and not all warning signs may
be applicable. If you have any questions or concerns, contact your nearest Samsung service
center or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death, and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
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Safety information
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These warning signs are here to prevent injury to yourself and others. Please follow them
explicitly. After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely
operate this appliance, familiarize yourself with its operation and exercise care when using it.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Important safety precautions
WARNING
To reduce the risk of re, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
1. Read all instructions before using this appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or
spotted with gasoline, dry-cleaning solvents, other ammable or explosive substances as
they give off vapors that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is
necessary when the appliance is used near children.
4. Before the appliance is removed from service or discarded, remove the lid of the washing
or drying compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to the weather.
7. Do not tamper with the controls.
8. Do not repair or replace any part of the appliance or attempt any servicing unless it is
specically recommended in the user-maintenance instructions or in published user-
repair instructions that you understand and have the skills to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other ammable or explosive substances to
the wash water. These substances give off vapors that could ignite or explode.
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Safety information
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Safety information
10. Under certain conditions, hydrogen gas may be produced in a hot water system that
has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for 2 weeks or more, before using a washer or combination
washer-dryer, turn on all hot water faucets and let the water ow from each for several
minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not
smoke or use an open ame during this time.
Critical installation warnings
WARNING
Plug the power cord into an AC 120 V / 60 Hz/wall socket rated at 15 amps or higher. Use
the socket for this appliance only. In addition, do not use an extension cord.
• Sharing a wall socket with other appliances, using a power strip, or extending the power
cord may result in electric shock or re.
• Do not use an electric transformer. It may result in electric shock or re.
• Ensure that the power voltage, frequency, and current match the product’s specications.
Failing to do so may result in electric shock or re.
Have this appliance installed by a qualied technician or service company.
• Failing to do so may result in electric shock, re, an explosion, problems with the product,
or injury.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failing to do so may result in electric shock or re.
Plug the power plug into the wall socket in the right direction so that the cord runs towards
the oor.
• If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic
water pipe, or telephone line.
• Improper grounding may result in electric shock, re, an explosion, or problems with the
product.
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• Never plug the power cord into a socket that is not grounded correctly. Make sure the
socket you use is grounded in accordance with local and national codes.
Do not install this appliance near a heater or ammable material.
Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Plug the power plug into the wall socket rmly. Do not use a damaged power plug, damaged
power cord, or loose wall socket.
• This may result in electric shock or re.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by pulling the plug.
• Failing to do so may result in electric shock or re.
If the power plug or power cord are damaged, contact your nearest Samsung service center.
Installation cautions
CAUTION
Position the appliance so that the power plug is easily accessible.
• Failing to do so may result in electric shock or re due to electric leakage.
Install your appliance on a level and hard oor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder/lightning storm.
• Failing to do so may result in electric shock or re.
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Safety information
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Safety information
Critical usage warnings
WARNING
If the appliance is ooded, cut the power immediately and contact your nearest Samsung
service center.
If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest Samsung service center.
• Failing to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately.
Do not turn any appliance or light on or off.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol, or
other ammable or explosive substances.
• This may result in electric shock, re, or an explosion.
Do not force the washer lid open while the washer is operating (high-temperature washing/
drying/spinning).
• Water owing out of the washer may cause burns or cause the oor to be slippery. This
may result in injury.
• Forcing the lid open can damage the product or cause injury.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.
Do not insert your hand under the washer.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while the washer is in operation.
• Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or re.
Keep all packaging materials well out of the reach of children, as packaging materials can be
dangerous to children.
• If a child places a plastic bag over his or her head, the child may suffocate.
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Do not let children or inrm persons use this washer unsupervised.
• Failing to do so may result in electric shock, burns, or injury.
Do not insert your hand or a metal object under the washer while it is operating.
• This may result in injury.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
• If you need to repair or reinstall the appliance, contact your nearest Samsung service
center.
• Failing to do so may result in electric shock, re, problems with the product, or injury.
If any foreign substance such as water enters the appliance in any area other than the tub,
unplug the power plug and contact your nearest Samsung service center.
• Failing to do so may result in electric shock or re.
If the water supply hose comes loose from the faucet and oods the appliance, unplug the
power plug.
• Failing to do so may result in electric shock or re.
For waterproof fabrics, only use the WATERPROOF cycle.
• Do not use other cycles for waterproof fabrics. This may result in injury or damage to the
washer, walls, oor, or clothing due to abnormal vibrations.
• Set the temperature and spin according to the attached care label.
• WARNING : Failure to closely follow these instructions may result in an abnormal
vibrating and out-of-balance condition that could result in physical injury, property
damage, and/or appliance damage.
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc.,
unplug the power plug and clean the washer using a damp, soft cloth.
• Failing to do so may result in discoloration, deformation, damage, or rust.
The clear portion of the lid can be broken by a strong impact. Take care when using the
washer.
• If the clear portion is cracked or broken, it may result in injury.
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Safety information
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Safety information
After a water supply failure or when reconnecting the water supply hose, open the faucet
slowly.
Open the faucet slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may result in damage to a
part or in water leakage.
If a drain error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is ooded because of a draining problem, it may result in
electric shock or re due to electric leakage.
Do not insert your hand under the washer.
• This may result in injury.
Insert the laundry into the washer completely so that laundry does not get caught in the lid.
• If laundry gets caught in the lid, it may result in damage to the laundry or the washer, or
result in water leakage.
Ensure that the faucet is turned off when the washer is not being used.
• Ensure that the water supply hose connectors are properly tightened.
• Failing to do so may result in property damage or injury.
Open the faucet and check if the water supply hose connector is rmly tightened and that
there is no water leaking before using the product.
• If the water supply hose connectors are loose, it may result in water leakage.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, it may also result in electric shock, re, or problems
with the product.
Do not place an object that generates an electromagnetic eld near the washer.
• This may result in injury due to a malfunction.
Since the water drained during a high-temperature wash or drying cycle is hot, do not touch
the water.
• This may result in burns or injury.
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Do not operate the washer if the detergent dispenser is removed.
• This may result in electric shock or injury due to water leakage.
Do not insert your hand into the detergent dispenser after opening it.
• This may result in injury as your hand may be caught.
Do not place any non-laundry objects, such as shoes, food waste, or animals into the washer.
• This can cause abnormal vibrations that can damage the washer, and, in the case of pets,
cause severe injury or death.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops
or massage clinics.
• This may result in the rubber seal becoming deformed and water leakage.
Do not leave metal objects (safety pins, hair pins, etc.) or bleach in the tub for long periods of
time.
• This may cause the tub to rust.
• If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface
and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent in the tub and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to heat from the oxidation of
the oil.
Do not use hot water from water cooling/heating devices.
• This may result in problems with the washer.
Do not use natural hand-washing soap in the washer.
• If it hardens and accumulates inside the washer, it may cause problems with the product,
discoloration, rust, or bad odors.
Do not wash large laundry items such as bedding in the washing net.
• Failing to do so may result in injury due to abnormal vibrations.
• Place smaller items, such as lace socks and lingerie in the washing net.
Do not use hardened detergent.
• If it accumulates inside the washer, it may result in water leakage.
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Safety information
Do not wash throw rugs or doormats in the washer.
• If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may
result in error such as no draining.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acid cleaning agent.
Do not use benzene, paint thinner, or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock, or re.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failing to do so may result in electric shock or re.
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Regulatory notice
FCC Notice
CAUTION
Any changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received including interference that cause
undesired operation.
For products sold in the US and Canadian markets, only channels 1–11 are available. You
cannot select any other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit than the radio or TV
• Consulting the dealer or an experienced radio/TV technician for help.
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Safety information
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches
(20 cm) between the radiator and your body. This device and its antenna(s) must not be co-
located or operated in conjunction with any other antenna or transmitter.
IC Notice
The term “IC” before the radio certication number only signies that Industry Canada technical
specications were met. Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la
classe B est conforme á la norme NMB-003 du Canada.
For products sold in the US and Canadian markets, only channels 1–11 are available. You
cannot select any other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated so there is at
least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s)
must not be co-located or operated in conjunction with any other antenna or transmitter.
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Open Source License Notice
The software included in this product contains open source software. You may obtain the
complete corresponding source code for a period of three years after the last shipment of
this product by sending an email to mailto:oss.reques[email protected].
It is also possible to obtain the complete corresponding source code in a physical medium
such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SimpleConnectTP/seq/0 leads
to the download page of the source code made available and open source license information
as related to this product. This offer is valid to anyone in receipt of this information.
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Installation
Installation
Follow these instructions carefully to ensure proper installation of the washer and to prevent
accidents when using it.
WARNING
Certain internal parts are intentionally not grounded and may present a risk electric shock
only during servicing. Service personnel – Do not contact the following parts while the
appliance is energized: Control board, heat sink, motor, inlet valve, heater and pump.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have received all the
items shown below. If your washer was damaged during shipping, or you do not have all of
the items, contact 1-800-SAMSUNG (1-800-726-7864).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the
unit.
WARNING
Packing materials can be dangerous to children; Keep all packing material (plastic bags,
polystyrene, etc.) well out of children’s reach.
CAUTION
When unpacking the washer, a 2 person
collaboration is needed. To remove the
cushion bottom of the packing materials, do
not tip the washer over on its front side.
the carton base, protect the side of the
washer and lay it down on its side carefully.
Never lay your washer on its back or front.
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Installation
Overview of your washer
Make sure all the parts are included in the product package. If you have a problem with
the washer or the parts, contact the Samsung customer care center or your retailer.
MAX
MAX
09
08
01
02
03
04
05
07
06
10
11
12
01 Drain hose 02 Hose guide 03 Lid
04 Built-in sink 05 Water Jet 06 Tub
07 Leveling feet 08 Water hose (Cold) 09 Water hose (Hot)
10 Control panel 11 Detergent drawer 12 Power cord
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Installation
Installation
Parts supplied
Hose guide User manual Plastic zip hose tie Water intake cap
Parts not supplied
Water hoses
Tools needed for installation
Wrench Philips screwdriver Level
Adjustable Plier Measuring tape
NOTE
• If you lose an accessory and want to purchase a replacement, contact the the Samsung
customer care center (1-800-SAMSUNG (1-800-726-7864)).
• The design of the parts and accessories may differ from the pictures above. Their design
is subject to change without notice for product improvement.
• Do not reuse old hoses. Only use new water supply hoses when you install the washer.
Old water supply hoses can leak or burst causing ooding and property damage.
• Conrm that there are rubber washers inside the couplings of each water supply hose.
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Installation
Basic location requirements
Electrical
• 120 Volt 60 Hz 15 AMP fuse or circuit
breaker.
• Individual branch circuit serving only
your Washer is recommended.
• Your washer is equipped with a power
cord.
CAUTION
Never use an extension cord.
Grounding
Electrical grounding is required for this
appliance.
This appliance must be grounded. In
the event of malfunction or breakdown,
grounding will reduce the risk of electric
shock by providing a path of least resistance
for electric current.
This appliance is equipped with a power
cord having a three-prong grounding plug
for use in a properly installed and grounded
outlet.
The plug must be plugged into an
appropriate outlet that is properly installed
and grounded in accordance with all local
codes and ordinances.
WARNING
An improperly connected equipment-
grounding conductor can increase the risk
of electrical shock. Check with a qualied
electrician or serviceman if you are not sure
whether the appliance is properly grounded.
Do not modify the plug provided with the
appliance – if it does not t the outlet, have
a proper outlet installed by a qualied
electrician.
Important safety precautions
To prevent unnecessary risk of re,
electrical shock, or personal injury, all
wiring and grounding must be done in
accordance with the National Electrical Code
ANSI/FNPA, No.70 Latest Revision and local
codes and ordinances. It is the personal
responsibility of the appliance owner to
provide adequate electrical service for this
appliance.
CAUTION
Never connect the ground wire to plastic
plumbing lines, gas lines, or hot water pipes.
Water
To correctly ll your washer in the proper
amount of time, water pressure of 20 to
116 psi (137 to 800 kPa) is required.
Water pressure less than 20 psi may cause
water valve failure, or may not allow the
water valve to shut off completely, or may
extend the ll time beyond what your
washer controls allow, causing your washer
to turn off. A time limit is built into the
controls to prevent ooding in your home if
a hose becomes loose.
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Installation
Installation
The water faucets must be within 4 feet
(122 cm) of the back of your washer to
match the inlet hoses provided with your
washer.
NOTE
Accessory inlet hoses are available in
various lengths up to 10 feet (275 cm) for
faucets that are further away from the back
of your washer.
To avoid the possibility of water damage:
• Have water faucets easily accessible.
• Turn off faucets when the washer is not
in use.
• Periodically check that there is no
leakage from the water inlet hose
ttings.
WARNING
Check all connections at the water valve and
faucet for leaks
Drain facility
The recommended height of the standpipe
is 39 in (99 cm). The drain hose must be
routed through the drain hose clip to the
standpipe. The standpipe must be large
enough to accept the outside diameter of
the drain hose. The drain hose is attached to
the washer at the factory.
Flooring
For best performance, you must install
your washer on a solidly constructed oor.
Wood oors may need to be reinforced to
minimize vibration and/or unbalanced load
situations. Carpeting and soft tile surfaces
are contributing factors to vibration which
can cause your washer to move slightly
during the spin cycle.
Never install your washer on a platform or
weakly supported structure.
Location considerations
Do not install your washer in areas where
water may freeze, since your washer will
always retain some water in its water valve,
pump, and hose areas. Frozen water can
damage the belts, the pump, hoses, and
other components.
Alcove or closet installation
Minimum clearances for closet and alcove
installations:
Sides 1 in /
25 mm
Closet
front
2 in /
51 mm
Rear 6 in /
152 mm Top 21 in / 533 mm
If the washer and dryer are installed
together, the closet front must have at least
a 72 in² (465 cm²) unobstructed air opening.
Your washer alone does not require a
specic air opening.
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