Samsung WB09H7 series User manual

WB09H7*****
Washing machine
User manual
This manual is made with 100 % recycled paper.
Imagine the possibilities
Thank you for purchasing this Samsung product.
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Content
Safety information 3
Icons and symbols used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Location requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation 7
What’s included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step-by-step installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Basic operations 21
Laundry guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Detergent types and usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
When to add fabric softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Handling the secure door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
About the sanitizing wash cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Maintainence 31
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Keeping the tub clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning the water hose mesh filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning the Tub Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Troubleshooting 34
Check the table below for basic troubleshooting solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Information codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Cycle chart 37
Specifications 38
Helping the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Warranty 39
Warranty (U.S.A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Warranty (CANADA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
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SAFETY INFORMATION
SAVE THESE INSTRUCTIONS
Safety information
Throughout this manual, you’ll see warning and caution symbols. These warnings, cautions, and
the important safety instructions that follow do not cover all possible conditions and situations that
may occur. It’s your responsibility to use common sense and caution when installing, maintaining,
and operating your washer. Samsung is not liable for any damage resulting from improper use.
The product you have purchased is designed for domestic use only. Using the product for business
purposes qualifies as a product misuse. If the product is used for business purposes, it will not be
covered by the standard warranty provided by Samsung and no responsibility will be attributed to
Samsung for any damage or malfunctions resulting from such misuse.
Icons and symbols used in this manual
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
WARNING: Hazards or unsafe practices that may result in severe physical injury,
death and/or property damage.
CAUTION: Hazards or unsafe practices that may result in physical injury and/or
property damage.
NOTE
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely
operate this appliance, familiarize yourself with its operation and exercise care when using it.
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SAVE THESE INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. Read all instructions before using the appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or
spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they
give o vapors that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is necessary
when the appliance is used near children.
4. Before the appliance is removed from service or discarded, remove the door to the washing or
drying compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to the weather.
7. Do not tamper with controls.
8. Do not repair or replace any part of the appliance or attempt any servicing unless specifically
recommended in the user-maintenance instructions or in published user-repair instructions that
you understand and have the skills to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the
wash water. These substances give o vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not
been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has
not been used for such a period, before using a washer or combination washer-dryer, turn
on all hot water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame
during this time.
WARNING: This product contains chemicals known to the State of California to cause cancer and
reproductive toxicity.
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SAFETY INFORMATION
SAVE THESE INSTRUCTIONS
Important safety instructions
WARNING: For safety reasons, read through the following instructions before installing
or using the washer.
Do not attempt to repair, disassemble, or modify your washer. For any repairs, contact your nearest
Samsung service center.
Do not wash items contaminated with gasoline, kerosene, solvents, or any other flammable
substances.
Do not install the washer in a location exposed to extreme temperatures, high-humidity levels, and/
or the weather.
Do not let children or pets play in, on, or around the washer. Proper supervision is necessary at all
times.
Do not move the washer while it’s operating.
Do not use the washer if the washer or any parts of the washer are damaged.
Keep all packaging materials away from children.
Do not put your hands or any objects in or under the washer while the washer is operating.
Do not replace a damaged power cord or power plug yourself. Have Samsung or a qualified
service technician replace a damaged power cord or power plug.
Before disposing of your washer, remove the lid.
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SAVE THESE INSTRUCTIONS
Location requirements
To ensure safe and proper installation and use of your washer, follow these guidelines for selecting
a location.
WARNING:
• Use caution when lifting or moving the washer.
• Do not install the washer in areas exposed to the weather.
• Do not install the washer in areas where the ambient temperature may drop below
32 °F (0 °C).
• Keep the washer away from electrical devices.
• Do not install the washer in a location where gas may leak.
• Do not install the washer near a heater or flammable material.
Select a level, well-constructed surface that does not have carpeting or flooring that may obstruct
ventilation or contribute to vibrations.
Select a location where a grounded, 3-prong socket is easily accessible.
For the provided water hoses to reach the washer, make sure the water taps are within 120 cm (4
ft) of the back of the washer.
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INSTALLATION
Installation
What’s included
Carefully unpack the washer, and make sure you’ve received all the parts shown below. If the
washer was damaged during delivery, or if you do not have all the parts, contact a local Samsung
customer service center (1-800-SAMSUNG (726-7864)) or your Samsung retailer.
To prevent personal injury, wear protective gloves when lifting or carrying the washer.
WARNING: Packaging materials can be dangerous to children. Keep all packaging material
(plastic bags, polystyrene, etc.) out of children’s reach.
4
5
2
1
3
8
10
7
9
6
1Door lid
2Secure door lid
3Filter
4Tub
5Levelling feet
6Cold water supply
hose
7Hot water supply
hose
8Drain hose
9Power cord
10 Bae board
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Accessories
The water supply hose and the drain hose (extension hose) can be purchased at a local Samsung
service center.
Water supply hose
(2)
Drain hose Short inlet hose (2) “Y”-connector (2) Hose guide
Drain adaptor Bae board Leveling device Screw Clamper
Rubber washer (2) User manual Tap connector
Installation requirements
Water Supply
• To correctly fill your washer in the proper amount of time, water pressure of 20 to 116 psi (137
to 800 kPa) is required. Water pressure less than 20 psi may cause water valve failure, may
not allow the water valve to shut o completely, or may extend the fill time beyond what your
washer controls allow, causing your washer to turn o. A time limit is built into the controls to
prevent flooding in your home if a hose becomes loose.
• For the provided water hoses to reach the washer, make sure the water taps are within
120 cm (4 ft) of the back of the washer.
• Before using for the first time, check all connections at the water valves and taps for any leaks.
To reduce a risk of water leaks:
• Make sure the water taps are easily accessible.
• Turn o the water taps when the washer is not in use.
CAUTION: Check all connections at the water valves and taps for any leaks.
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INSTALLATION
Power supply
WARNING: To reduce the risk of fire, electric shock, personal injury, or property damage
when using the washer, follow these basic precautions:
• Connect the washer to an individual branch circuit that:
• Has a 120 V /60 Hz, 15 AMP fuse or circuit breaker.
• Will serve only the washer.
• Do not use an extension cord.
• Use only the power cord that comes with your washer.
Grounding
WARNING: To reduce the risk of fire, electric shock, personal injury, or property damage
when using the washer, follow the basic precautions.
For safety, the washer must be grounded.
• The washer must be properly grounded. After a malfunction or breakdown of the machine,
proper grounding will reduce the risk of electric shock by providing minimum resistance to the
electric current.
• The washer comes with a power cord that has a three-prong grounding plug for use in a
properly installed and grounded socket.
• Do not modify the plug that comes with the washer. If it does not fit the socket, have a proper
socket installed by a qualified electrician.
• Improper connection of the grounding conductor may cause electric shock. To confirm the
washer is properly grounded, check with a qualified electrician or service person.
• To prevent a risk of fire, electrical shock, or physical injury, all wiring and grounding must be
performed in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest Revision
and local codes and ordinances. It is the owner’s responsibility to accommodate adequate
electrical power for this product.
• Do not connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.
If grounding is not available, add a circuit breaker between the wall socket and the washer
instead.
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Alcove or closet installation
Minimum clearances for closet or alcove installations:
Sides 1 in / 25 mm Rear 6 in / 152 mm
Closet front 2 in / 51 mm Top 21 in / 533 mm
The space between the end of the water valve and the wall:
• Case 1. If you connect the supply hoses after setting the washer in place: Over 3.9 in (10 cm).
• Case 2. If you connect the supply hoses before setting the washer in place: Over 2.8 in (7 cm).
If the washer and a dryer are installed together, the closet or alcove front must have at least a 72 in²
(465 cm²) unobstructed air opening. The washer alone does not require a specific air opening.
A AB
FD E
G
C
A1 in. (25 mm)
B17.7 in. (450 mm)
C21 in. (533 mm)
D2 in. (51 mm)
E20.9 in. (530 mm)
F6 in. (152 mm)
GCase 1: 3.9 in (10 cm).
Case 2: 2.8 in (7 cm).
Recess Side view
(closet or confined area)
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INSTALLATION
Required dimensions for installation
B C
AA
D
E
F
G
H
A31.9 in. (809 mm)
B17.7 in. (450 mm)
C21.3 in. (540 mm)
D45.7 in. (1160 mm)
E3 in. (76 mm)
F48 in.² (3100 mm²)
G24 in.² (1550 mm²) *
H3 in. (76 mm)
*) Required spacing.
**) Installing the external exhaust elbow requires more space than specified.
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Step-by-step installation
Step 1 - Select a location
Location requirements. For the best performance:
• Install the washer on a solidly constructed floor.
• Never install the washer on a platform or weakly supported structure.
• Allow at least 4 in (10 cm) between the washer and the wall.
• Do not expose the washer to direct sunlight or rain as moisture may damage the electrical
insulation, causing an electrical shock hazard.
• Provide adequate ventilation.
• Do not expose to temperatures below 32 °F or 0 °C.
• Keep away from a heat sources.
• Provide enough space so that the washer doesn’t rest on its power cord.
Step 2 – Insert the bae board
1. Lay the washer down on its side.
• Do not lay the washer down on its front or back.
• While laying the washer down, be careful not to scratch the
surface of the washer.
2. Insert the bae board into the bottom of the washer along the
guideline.
• The bae board can reduce noise while the washer operates.
• Once the bae board is installed, do not remove it unless
necessary.
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INSTALLATION
Step 3 - Connect the water supply hoses
CAUTION
• Before installing the water supply hoses, make sure
there are rubber gaskets (A) inside the fittings at both
ends of each new water hose. Installing the water
supply hoses without rubber gaskets may cause water
leakage.
• When installing the washer for the first time, make sure
to use new hoses. Failing to do so may result in a water
leakage or overflow and may cause property damage.
• Do not connect water supply hoses together to
increase the length of the supply hose. Hoses
connected this way may leak resulting in electrical
shock. If a hose is too short, replace the hose with a
longer, high pressure hose.
A
1. Connect the ends of the water supply hoses to the hot and
cold water taps.
2. Tighten the fittings by hand until they are snug, and then
tighten them an additional two-thirds turn with a wrench.
Make sure the hoses are firmly connected by gently pulling
them downwards.
3. Run water into a bucket for a few seconds to clear the water
lines. Close the water taps before continuing.
4. Connect the hot-water supply hose to the hot-water supply
intake at the back of the washer. Connect the cold-water
supply hose to the cold-water supply intake at the back of the
washer.
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5. Tighten the fittings by hand until they are snug, and then
tighten them an additional two-thirds turn with a wrench.
6. Open the hot and cold water taps, and check all the water
supply intakes, water taps, and hoses for leaks.
CAUTION
• Do not over-tighten the fittings or apply tape or sealant to the taps or water supply
intakes. This can damage the fittings.
• Confirm that the water supply hoses are not twisted or bent. If a hose is twisted or bent,
water may leak, causing an electric shock.
• After you have connected the water supply hoses to the faucets, ensure that they are
connected correctly by pulling the water supply hoses downwards.
• To ensure the correct water usage, connect both the hot and cold water taps. If either or
both are not connected, a “4E” (no fill) error can occur.
• If not using the hot water supply hose, insert the water intake cap into the hot water
supply intake. In this case, select the Tap Cold option to turn o the Hot indicator. Then,
you can change the water temperature.
Use the provided tap connector if connecting the hose to
the kitchen sink tap.
• The tap connector requires an appropriate packing for
the faucet to connect to.
• If using faucets, connect the water supply hose to the
cold water intake.
• If using faucets, make sure only cold water is supplied.
Supplying both hot and cold water simultaneously may
cause the water to flow backward in the drain system.
• For the Super Sanitize, Sanitize, or Self Clean cycles,
cold water supply is recommended. Hot water supply
involves a delay due to the cooling process.
• Make sure to close the faucet(s) when the washer is
not in use.
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INSTALLATION
Combining with an existing washer by sharing one water tap
1. Insert the rubber washer (A) into the short inlet hose (B) as
shown.
A
B
2. Connect the short inlet hoses (B) to the water taps.
Connect the hose marked “Cold” to the cold water tap and
the hose marked “Hot” to the hot water tap.
B
3. Connect a Y connector (C) to the other end of each short
inlet hose (B).
B
C
4. Connect the water supply hoses (D) and (E) to the Y
connectors (C) as shown.
C
DE
5. Connect the water supply hoses (D) to the water valves of
this product as shown.
Connect the hose marked “Cold” to the cold water valve and
the hose marked “Hot” to the hot water valve.
D
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6. Connect the water supply hoses (E) to the water valves of
the existing washer as shown.
Connect the hose marked “Cold” to the cold water valve and
the hose marked “Hot” to the hot water valve.
E
7. Make sure you have connected the hoses properly as shown
and check if there is a water leak.
CAUTION: When you finish washing the laundry, close the water taps. Otherwise, the
following may occur:
• If the water taps are not closed or not connected properly, water may leak especially in
winter.
• If the water taps are not closed, the supplied water may freeze inside the water hoses.
• The water taps or hoses could burst at a low temperature.
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INSTALLATION
Step 4 - Connect the drain hose
Installing the drain hose
1. Connect the drain hose (A) to the case pump outlet pipe with
the hose tilted at a 2 o’clock angle.
The drain hose goes over the case pump outlet pipe.
Make sure that you connect the drain hose so that less
than 1/3 in. (10 mm) of the pipe remains exposed.
A
2. Clamp the drain hose using a joint ring (B).
Make sure the joint ring is clamped with its two prongs
facing the washer.
B
3. Attach the clamper (C) to the drain hose at the end of the
sponge.
Make sure the clamper covers one end of the sponge.
Make sure the sponge is tightened. A loose sponge may
cause noise while the washer is operating.
C
4. Insert the included screw through the screw hole in the
clamper, then fix the screw to the hole on the rear right side of
the frame. Tighten with a screwdriver.
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5. Make sure the drain hose is connected as shown.
CAUTION: Once you have tightened the screw on the clamper, do not loosen it. Otherwise,
water may leak while the washer operates.
Position the drain hose
The end of the drain hose can be positioned in three ways:
Over the edge of a wash basin
Secure the guide to the side of the basin wall with a hook or
to the tap with a piece of string to prevent the drain hose from
moving.
In a standpipe or laundry tub
The standpipe must be no shorter than 39 in (99 cm) and no
longer than 96 in (245 cm).
• Make sure that the connection between the drain hose
and the standpipe is not airtight.
• Connect the hose guide within 4 in (10 cm) of the end
of the drain hose. If the drain hose extends more than
4 in (10 cm) beyond the end of the hose guide, mold
or microorganisms could spread to the inside of the
washer.
Laundry tub
Standpipe
Hose retainer
Tie strap
96˝ Max
39˝ Min
96˝ Max
39˝ Min
Hose retainer
Tie strap
39˝ Min
• The Drain Hose can be installed up to 96 in (245 cm) above the floor, maximum, but the
draining capability can be reduced at this height. It can cause the washer to have an
odor because of water remaining in the drain system.
• If the drain hose is installed below 39” (99cm), the syphon eect can cause water to flow
back into the washer during a cycle. If this occurs, the washer displays an “4E” error.
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INSTALLATION
To share the drain hole with an existing washer
To share one drain hole with an existing washer, use the drain T adaptor.
1. Connect the drain hose (A) of the sanitizing washer to the
drain adaptor (B) as shown.
2. Insert the drain hose (C) of the existing washer into the drain
adaptor (B) as shown.
C
BA
3. Insert the drain adaptor to the drain hole (D) as shown.
B
D
CAUTION
• If the drain adaptor does not fit in the drain hole, water may leak around the drain hole.
• Ensure that the drain adaptor covers the drain hole.
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Step 5 - Level the washer
1. Choose a location with a minimum clearance of 4 in (10 cm)
from the rear and side walls.
2. Attach the provided two levelling devices to the front and
side, respectively. Then, check if the washer is level within
tolerance.
3. If the washer is not level, adjust the leveling feet.
4. To check if the washer is stable, press any two diagonal
corners of the washer. If it shakes, adjust the leveling feet.
WARNING: Do not reach under the washer with a hand or with any metal objects while the
washer is operating. This may cause a physical injury or electric shock.
After installation is complete, run the Rinse + Spin cycle to make sure the washer works
properly.
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