Samsung WB25H7 Series User manual

WB25H7****
Washing machine
User manual
This manual is made with 100 % recycled paper.
Imagine the possibilities
Thank you for purchasing this Samsung product.
DC68-03469A-01
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English - 2
Content
Safety information 3
Icons and symbols used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Location requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation 7
What's included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step-by-step installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Basic operations 20
Laundry guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Detergent types and usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
When to add fabric softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Handling the secure door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
About a sanitizing wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Maintainence 29
Cleaning the exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Keeping the tub clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cleaning the water valve mesh filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Troubleshooting 32
Check the table below for basic troubleshooting solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Information codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Specifications 35
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
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SAFETY INFORMATION
Safety information
Throughout this manual, you’ll see Warning and Caution symbols. These warnings, cautions, and
the important safety instructions that follow do not cover all possible conditions and situations that
may occur. The product you have purchased is designed for domestic use only. Using the product
for business purposes qualifies as a product misuse.
In this case, the product will not be covered by the standard warranty provided by Samsung and
no responsibility will be attributed to Samsung for malfunctions or damages resulting from such
misuse. It’s your responsibility to use common sense and caution when installing, maintaining, and
operating your washing machine. Samsung is not liable for damages resulting from improper use.
After reading this manual, store it in a safe place for future reference.
Icons and symbols used in this manual
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
WARNING: Hazards or unsafe practices that may result in severe physical injury,
death and/or property damage.
CAUTION: Hazards or unsafe practices that may result in physical injury and/or
property damage.
NOTE
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely
operate this appliance, familiarize yourself with its operation and exercise care when using it.
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Do not let children (or pets) play in or on your washing machine. The
washing machine door does not open easily from the inside and
children may be seriously injured if trapped inside.
This appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not play with the
appliance.
For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
If the supply cord is damaged, it must be replaced by the manufacturer,
its service agent or similarly qualified persons in order to avoid a
hazard.
This appliance should be positioned so that the power plug, the water
supply taps, and the drain pipes are accessible.
For appliances with ventilation openings in the base, that a carpet must
not obstruct the openings.
The new hose-sets supplied with the appliance are to be used and that
old hose-sets should not be reused.
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SAFETY INFORMATION
CAUTION: In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit that
is regularly switched on and o by the utility.
Important safety instructions
WARNING: For safety reasons, read through the following instructions before installing
or using the washing machine.
Do not attempt to repair, disassemble, or modify your washing machine. For any repairs, contact
your nearest Samsung service center.
Do not wash items contaminated with gasoline, kerosene, solvents, or any other flammable
substances.
Do not install the washing machine in a location exposed to extreme temperatures, high-humidity
levels, and/or the weather.
Do not let children or pets play in, on, or around the washing machine. Proper supervision is
necessary at all times.
Do not use the washing machine if the washing machine or any parts of the washing machine are
damaged.
Keep all packaging materials away from children.
Do not put your hands or any objects in or under the washing machine while the washing machine
is operating.
Do not replace a damaged power cord or power plug yourself. Have Samsung or a qualified
service technician replace a damaged power cord or power plug.
Before disposing of your washing machine, remove the lid.
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Location requirements
To ensure safe and proper installation and use of your washing machine, follow these guidelines for
selecting a location.
WARNING:
• Use caution when lifting or moving the washing machine.
• Do not install the washing machine in areas exposed to the weather.
• Do not install the washing machine in areas where the ambient temperature may drop
below 32 °F (0 °C).
• Keep the washing machine away from electrical devices.
• Do not install the washing machine in a location where gas may leak.
• Do not install the washing machine near a heater or flammable material.
Select a level, well-constructed surface that does not have carpeting or flooring that may obstruct
ventilation or contribute to vibrations.
Select a location where a grounded, 3-prong socket is easily accessible.
For the provided water hoses to reach the washing machine, make sure the water taps are within
120 cm (4 ft) of the back of the washing machine.
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INSTALLATION
Installation
Follow these instructions carefully to ensure that the new washing machine works properly and to
avoid physical injury.
What's included
Carefully unpack the washing machine, and make sure you’ve received all the parts shown below.
If the washing machine was damaged during delivery, or if you do not have all the parts, contact a
local Samsung customer service center or your Samsung retailer.
4
5
2
1
3
8
10
7
9
6
1Door lid
2Secure door lid
3Filter
4Tub
5Levelling feet
6Cold water supply
hose
7
Hot water supply
hose
(applicable models
only)
8Drain hose
9Power cord
10 Bae board
This product can only be used with 230 V, and is not compatible with a power source of
110 V.
Accessories
The water supply hose and the drain hose (extension hose) can be purchased at a local Samsung
service center.
Water supply hose
(2) Drain hose Hose guide Drain adaptor Clamper
Bae board Leveling device Screw User manual Inlet T adaptor
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Installation requirements
Water Supply
• The washing machine fills up with a water pressure of 0.05 Mpa ~ 0.78 Mpa (0.5~8.0 kg•f/
cm2).
• A water pressure level of less than 0.05 MPa (0.5 kg•f/cm2) may inhibit the water valve to close
completely. Or it may take longer than normal to fill the washing machine, causing the washing
machine to turn o. (The washing machine has a fill-time limit that is designed to prevent an
overflow against a loose internal hose)
• For the provided water hoses to reach the washing machine, make sure the water taps are
within 120 cm (4 ft) of the back of the washing machine.
• Before using for the first time, check all connections at the water valves and taps for any leaks.
To reduce a risk of water leaks:
• Make sure the water taps are easily accessible.
• Turn o the water taps when the washing machine is not in use.
• Check for any water leaks at the water inlet hose fittings.
Power supply
• To prevent a risk of fire, electrical shock, or physical injury, all wiring and grounding must be
performed in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest Revision
and local codes and ordinances. It is the owner's responsibility to accommodate adequate
electrical power for this product.
• Do not use an extension cord.
• Use only the power cord that comes with your washing machine.
• When preparing for installation, ensure that your power supply oers:
• A fuse or circuit breaker
• An individual branch circuit serving only your washing machine
• The washing machine must be properly grounded. Against a malfunction or breakdown of
the machine, a proper grounding will reduce the risk of electric shock by providing minimum
resistance to the electric current.
• The washing machine comes with a power cord that has a three-prong grounding plug for use
in a properly installed and grounded socket.
• Do not connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.
• Improper connection of the grounding conductor may cause electric shock. Check with a
qualified electrician or service person if the washing machine is properly grounded.
• Do not modify the plug that comes with the washing machine. If it does not fit the socket, have
a proper socket installed by a qualified electrician.
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INSTALLATION
Grounding
For safety, the washing machine must be grounded.
• Ensure that the washing machine is properly grounded to prevent electric shock.
If the wall socket has a ground terminal
No additional grounding is required.
(*): Ground terminal
Step-by-step installation
Step 1 - Select a location
Location requirements:
• On a solid, even surface without carpeting or flooring.
• Allowing at least 10 cm (4 inches) of distance between the washing machine and the wall.
• Not exposed to direct sunlight or rain as moisture may damage the electrical insulation, causing
an electrical shock hazard.
• Require adequate ventilation.
• Not exposed to temperatures below 32 °F or 0 °C.
• Away from a heat source.
• enough space so that the washing machine doesn’t stand on its power cord.
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Step 2 - Connect the water supply hose
1. Connect the L-shaped arm fitting for the cold water supply
hose to the cold water supply intake at the upper rear side
of the washing machine. Then tighten it by turning part (A)
clockwise by hand.
(*): applicable models only
A
2. Remove the adaptor (B) from the other end of the water
supply hose (C).
B
C
3. Loosen the four screws on the adaptor using a Philips
screwdriver.
4. Connect the adaptor to the water tap by tightening all the
screws firmly while lifting the adaptor upwards.
5. Connect the water supply hose to the adaptor. If you push
part (D) into the adaptor, the hose automatically connects to
the adaptor with a clicking sound.
After connecting the water supply hose to the adaptor,
ensure that it is connected correctly by pulling the water
supply hose downwards.
WARNING: Check if the water supply hose is not
twisted or bent. If the hose is twisted or bent, water may
leak, causing electric shock. If necessary, straighten
the water supply hose by loosening the L-shaped arm
fitting, rotating the hose, and retightening the L-shaped
arm fitting.
D
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INSTALLATION
6. Open the water tap and ensure that no water leaks from the
water supply intake, water tap or adaptor. If you encounter a
water leak, repeat the steps above.
WARNING: In case of a water leak, stop using the
washing machine. Otherwise, this may result in electric
shock.
If the water tap is of the screw type, connect the water
supply hose to the tap as shown.
Use the most conventional type of tap for the water supply.
If the tap is square or too big, remove the space ring before
inserting the adaptor into the tap.
To connect the hot water supply hose (applicable models only)
1. Connect the red L-shaped arm fitting for the hot water supply
hose to the hot water supply intake at the upper rear side of
the washing machine. Then tighten it by manually turning part
(A) clockwise.
2. Connect the other end of the hot water supply hose to the
hot water tap in the same way as you connected the cold
water supply hose.
A
To use only cold water, use the Y-piece.
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Combine with an existing washing machine by sharing one water tap
1. Disconnect the water supply hose (A) from the existing
washing machine.
A
2. Connect the inlet T adaptor (B) to the inlet hole (C) of the
existing washing machine.
B
C
3. Connect the disconnected water supply hose (A) to the inlet
T adaptor (B).
A
B
4. Connect the water supply hose (D) for the sanitizing
washing machine to the inlet hole of the sanitizing washing
machine.
(*): applicable models only
D
5. Connect the water supply hose to the inlet T adaptor as
shown, and turn it clockwise to tighten. It fits with a clicking
sound.
(*): Rubber ring
To avoid water leaks, make sure the rubber ring is
secured around the T adaptor.
CAUTION: When finishing washing the laundry, close the water tap. Otherwise, this may
cause the following:
• If the water tap is not closed or not connected properly, water may leak especially in
winter.
• If the water tap is not closed, the supplied water may freeze inside the water hose.
• The water tap or hose could burst at a low temperature.
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INSTALLATION
Step 3 - Connect the drain hose
1. Insert the joint ring (A) around the drain hose.
A
2. Connect one end of the drain hose into a drain hole, and join
the other end of the drain hose into the drain outlet of the
washing machine.
3. Tighten the drain hose by pushing the joint ring into the drain
outlet. The length of the drain hose is adjustable so that it can
be extended as required.
Pump draining system (applicable models only)
1. Connect the drain hose (A) to the case pump outlet pipe with
the hose tilted at a 2 o'clock angle.
The drain hose goes over the case pump outlet pipe.
Make sure that you connect the drain hose so that less
than 1/3 rd (10 mm) of the pipe remains exposed.
A
2. Clamp the drain hose using a joint ring (B).
Make sure the joint ring is clamped with its two prongs
facing the washer.
B
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3. Insert the clamper (C) at the end of the sponge.
Make sure the clamper covers one end of the sponge.
Make sure the sponge is tightened. A loose sponge may
cause noise while the washing machine is operating.
C
4. Insert the included screw through the screw hole in the
clamper, then fix the screw to the hole on the rear right side of
the frame. Tighten with a screwdriver.
5. Make sure the drain hose is tightened as shown.
6. Place the drain hose 60 cm – 90 cm (*) above the floor
as shown. Make sure the end of the drain hose is not
submerged by water.
CAUTION: Once you have tightened the screw on the clamper, do not loosen it. Otherwise,
water may leak while the washing machine operates.
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INSTALLATION
To reverse the direction of the drain hose (applicable No Pump models only)
While pressing down the joint ring, disconnect the drain hose.
Reverse the direction of the drain hose and repeat the steps
above to connect again.
Considerations on the drain hose
• When extending the drain hose by connecting another hose,
the total length cannot exceed 3 m (A).
A
• For a proper draining, ensure that the drain hose ends at
lower than the water level.
• Ensure that the drain hose spreads straight to the drain hole
with no obstacles higher than 5 cm (B) in the way.
B
• Do not pass the drain hose through the bottom of the
washing machine.
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To share the drain hole with an existing washing machine (applicable No
Pump models only)
To share one drain hole with an existing washing machine, use the drain T adaptor.
1. Connect the drain hose (A) of the sanitizing washing machine
to one end of the drain T adaptor (B).
BA
2. Insert the drain hose (C) of the existing washing machine in
its drain adaptor (D).
For a fully automatic washing machine, please skip
steps 2 and 3, and go directly to step 4.
CB
3. Use cable ties to tighten the joint if loose.
D C
4. Connect the drain hose (C) of the existing washing machine
to the drain T adaptor (B).
5. Insert the drain T adaptor to the drain hole (E) as shown.
E
CAUTION
• If the drain T adaptor does not fit in the drain hole, water may leak around the drain hole.
• Ensure that the drain T adaptor covers the drain hole.
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INSTALLATION
To share the drain hole with an existing washing machine (applicable Pump
models only)
To share one drain hole with an existing washing machine, use the drain T adaptor.
1. Connect the drain hose (A) of the sanitizing washing machine
to the drain adaptor (B) as shown.
2. Insert the drain hose (C) of the existing washing machine into
the drain adaptor (B) as shown.
C
BA
3. Insert the drain adaptor to the drain hole (D) as shown.
B
D
CAUTION
• If the drain adaptor does not fit in the drain hole, water may leak around the drain hole.
• Ensure that the drain adaptor covers the drain hole.
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Step 4 - Level the washing machine
1. Choose a location with a minimum clearance of 4 in (10 cm)
from the rear and side walls.
2. Attach the provided two levelling devices to the front and
side, respectively. Then, check if the washing machine is level
within tolerance.
3. If the washing machine is not level, adjust the leveling feet.
4. To check if the washing machine is stable, press any two
diagonal corners of the washer. It is shakes, adjust the
leveling feet.
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INSTALLATION
Step 5 – Insert the bae board
1. Lay the washing machine down on its side.
• Do not lay the washing machine down on its front or back.
• While laying the washing machine down, be careful not to
scratch the surface of the washing machine.
2. Insert the bae board into the bottom of the washing
machine along the guided line.
• The bae board can reduce the working noise.
• Once the bae board is installed, do not remove it unless
necessary.
WARNING: Do not reach under the washing machine by hand or with any metal objects
while the washing machine is operating. This may cause a physical injury or electric shock.
After installation is complete, run the Rinse+Spin cycle to make sure the washing machine
works properly.
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Basic operations
Laundry guidelines
Carefully read the following instructions to avoid machine problems or damage to clothing.
Check the Care label on clothing before washing.
• Do not overload the tub with laundry. Excessive laundry reduces the washing eciency, and
severely wears the laundry. Besides, the washing machine may cause creasing or wrinkling on
the laundry.
• When washing big, bulky items or a few smaller items that don’t fill the tub completely (for
example, a rug, a pillow, stued toys, or one or two sweaters) add a few towels to improve the
tumbling and spinning performance.
• Check if there are any items that might be discolored. Apply a liquid detergent to a white towel
and a garment, and strongly rub the two items with each other. Check if anyone is aected by
the other one.
• Special care is needed for scarves and imported clothes since they discolor easily. Check for
stains or dirt. For stains, add some detergent to a cloth and rub the stains in one direction. Soil
and dirt may rub against delicate garments, causing damage to the garments.
• For a badly soiled item, first dust it o and then wash it.
• Before washing the laundry, make sure that sleeves, collars, dress hems and pockets are pre-
treated by brushing them with detergent. Wrinkle-processed clothing made of wool should be
specially treated by tying them together (using thread) before washing. Remove the thread after
the clothes have dried.
• Metal items on clothing may damage the tub and other laundry. Turn clothing with buttons and
embroidered clothes inside out before washing them. Zip up all zippers. Otherwise, the spin
basket may be damaged.
• Clothing with long strings may become entangled with other items. Make sure to fix the strings
before starting a wash.
• Turn delicate items inside out before washing them.
• Wash black clothing and cotton towels separately. If these are washed together, the towels
may become stained.
• Curtains, light garments, or blue jeans should not float. If they are floating, stop the washing
machine by pressing the START/PAUSE button and press them down until they are soaked in
the water. If the wash continues with floating clothing, it may damage both the laundry and the
washing machine.
CAUTION
• Check all pockets before washing.
• Hair pins and coins may damage the washing machine.
• Check all pockets for metal items, and remove them before washing.
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