Samsung WF328 User manual

Washing Machine
user manual
imagine the possibilities
Thank you for purchasing a Samsung product.
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please register your product at
www.samsung.com/register
WF337
WF328
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2_ Features of your new silvercare™ washer
features of your new
silvercare™ washer
1. SilverCare™
Washing in cold water is energy efficient and better for your clothes.
2. Extra Large Capacity
Even bulky garments and blankets get super clean. The large capacity leaves enough room
for a more thorough, cleaner wash.
3. High Efficiency Energy & Water Saving
The SilverCare™ system uses 92% less energy than traditional heat sanitization.
4. Direct Drive Inverter Motor
The power to handle anything! Our direct-drive inverter motor delivers power right to the
washer tub from a variable speed, reversible motor. A beltless direct-drive motor generates
a higher spin speed of 1,300rpms for more effective, quiet operation. The washer also has
fewer moving parts.
5. Woolmark Certified
The machine wash wool cycle on the Samsung SilverCare™ machines has been tested and
passed the required Woolmark Company specification for machine washable wool products.
Fabrics should be washed according to the instructions on the garment label as specified by
Woolmark and Samsung.
6. Sanitize
When selecting this cycle, the water heats to an extra high temperature to remove 99.9% of
certain bacteria typically found on clothing, bedding, or towels. This certification is conducted
by NSF International, an independent third-party testing and certification organization.
Please check garment care label to avoid
garment damage. Only sanitizing cycles have
been designed to meet the requirements of this
protocol for sanitization efficacy.
7. Pedestal with Storage Drawers (Model No : WE357A7W/S/R/L/G/B)
An optional 15” pedestal is available to raise the washer for easier loading and unloading.
It also offers a built-in storage drawer that can hold a 100 oz. bottle of detergent
8. Stacking (Model No : SK-3A1/XAA, SK-4A/XAA, SK-5A/XAA)
Samsung washers and dryers can be stacked to maximize usable space. An optional
stacking kit is available for purchase from your Samsung retailer.
<Pedestal with Storage Drawers>
<Stacking>
NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers
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Safety information _3
safety information
Congratulations on your new Samsung SilverCare™ Washer. This manual
contains important information on the installation, use and care of your
appliance. Please take time to read this manual to take full advantage of your
Washer’s many benefits and features.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your Washer.
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS
WARNING
Hazards or unsafe practices that may result in severe personal injury or
death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or
property damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when
using your washer, follow these basic safety precautions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicity.
Unplug the pwer plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service center for help.
Read all instructions before using the appliance.
As with any equipment using electricity and moving parts, potential hazards exist.
To safely operate this appliance, become familiar with its operation and exercise care when
using it.
Install and store your washer inside, away from exposure to weather.
Install and level your washer on a floor that can support its weight.
Your washer must be properly grounded. Never plug it into an ungrounded outlet. See page
7 for more information on grounding your washer.
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4_ Safety information
To reduce the risk of fire or explosion:
• Do not wash items that have been washed, soaked, or treated with gasoline, dry
cleaning solvents, or other flammable or explosive substances. They give off vapors that
could ignite or explode. Rinse by hand any material that has been exposed to cleaning
solvent or other flammable liquids or solids before putting in your washer. Be sure that
all traces of such liquids, solids, and fumes have been removed. Dangerous substances
include acetone, denatured alcohol, gasoline, kerosene, certain liquid household
cleaners and spot removers, turpentine, waxes, and wax removers.
• Do not put gasoline, dry cleaning solvents, or other flammable or explosive substances
into the washer.
• Under certain conditions, hydrogen gas may be produced in a hot water system–such
as your hot water heater-- that has not been used for two weeks or more. HYDROGEN
GAS IS EXPLOSIVE. If your hot water system has not been used for two weeks or
more, turn on all hot water faucets in your home, and let the water flow for several
minutes before using your washer. This will release any hydrogen gas build–up. Since
hydrogen gas is flammable, do not smoke or light an open flame during this time.
Unplug the power cord before servicing your washer.
Do not reach into the appliance when the tumbler is moving.
Do not let children play on or in your washer. The washer door isn’t easily opened from the
inside, and a child could be seriously injured if trapped inside.
Do not tamper with the controls.
Do not repair, replace, or service any part of your washer yourself unless you fully
understand the recommended user–repair instructions and have the skills to carry them
out. Work done by an unauthorized person may void your warranty.
Store laundry detergents and other laundry supplies in a cool, dry place out of children’s
reach.
Do not wash or dry items that are soiled with vegetable or cooking oil. These items may
contain some oil after laundering. Due to the remaining oil, the fabric may smoke or catch
fire by itself.
Do not use chlorine bleach, ammonia, or acids (such as vinegar or rust remover) in the
same wash. Hazardous fumes can form.
Do not machine wash fiberglass materials. Small particles can stick to fabrics washed in
subsequent loads and cause skin irritation.
Before disposing of your washer, remove the door so that children or small animals cannot
get trapped inside.
Do not sit on top of your Washer.
Inlet hoses are subject to damage and deterioration over time. Check the hoses periodically
for bulges, kinks, cuts, wear or leaks, and replace them every five years.
Ensure pockets are free from small irregularly shaped hard objects, foreign material, etc. ie.
coins, knives, pins, etc. These objects could damage your washer.
Do not wash clothing with large buckles, buttons, or other heavy metal.
WARNING
WARNING
WARNING
CAUTION
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Contents _5
contents
INSTALLING YOUR WASHER
6
6 Unpacking your washer
6 Overview of your washer
6 Electrical
7 Grounding
7 Water
7 Drain facility
8 Flooring
8 Location considerations
8 Alcove or closet installation
9 Important note to installer
OPERATING INSTRUCTIONS
11
11 Loading your washer
11 Getting started
WASHING A LOAD OF LAUNDRY
12
12 Overview of the control panel
14 Child lock
14 Garment+
14 My cycle
15 For SilverCare™ washing
16 Detergent use
16 Features
MAINTAINING YOUR WASHER
18
18 Cleaning the exterior
18 Cleaning the interior
18 Cleaning the dispensers
18 Storing your washer
TROUBLESHOOTING
19
19 Check these points if your washer…
21 Information codes
APPENDIX
23
23 Fabric care chart
24 Helping the environment
24 Declaration of conformity
24 Specification
25 Cycle chart
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6_ Installing your washer
installing your washer
UNPACKING YOUR WASHER
Unpack your Washer and inspect it for shipping damage. Make sure you have received all of the items
shown below. If your Washer was damaged during shipping, or you do not have all of the items, contact
1-800-SAMSUNG(7267864).
OVERVIEW OF YOUR WASHER
( use for the Upper Bolt
Hole )
Spanner Bolt hole covers Water Supply Hose Hose guide
BASIC LOCATION REQUIREMENTS
Electrical
• 120 Volt 60 Hz 15 AMP fuse or circuit breaker
• Individual branch circuit serving only your Washer is recommended.
• Your Washer is equipped with a power cord.
NEVER USE AN EXTENSION CORD.
Cold water supply hose
Hot water supply
hose
Drain Hose
Adjustable leg
Detergent drawer
Control panel
Door
CAUTION
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Installing your washer _7
Grounding
ELECTRICAL GROUNDING IS REQUIRED ON THIS APPLIANCE.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current.
This appliance is equipped with a power cord having a three-prong grounding plug for use in a
properly installed and grounded outlet.
Improper connection of the equipment-grounding conductor can result in a risk of electrical
shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the
appliance is properly grounded. Do not modify the plug provided with the appliance – if it
does not fit the outlet, have a proper outlet installed by a qualified electrician.
IMPORTANT SAFETY PRECAUTIONS
• To prevent unnecessary risk of fire, electrical shock or personal injury, all wiring and
grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No.
70 Latest Revision and local codes and ordinances. It is the personal responsibility of the
appliance owner to provide adequate electrical service for this appliance.
NEVER CONNECT GROUND WIRE TO PLASTIC PLUMBING LINES, GAS LINES, OR HOT
WATER PIPES.
Water
To correctly fill your Washer in the proper amount of time, water pressure of 20 – 120 psi is
required.
Water pressure less than 20 psi may cause water valve failure, not allowing the water valve
to shut off completely. Or, it may extend the fill time beyond what your Washer controls allow,
resulting in your Washer turning off. A time limit is built into the controls in the event of an internal
hose becoming loose and flooding your home.
The water faucets must be within 4 feet/122cm of the back of your Washer for the inlet hoses
provided with your Washer.
Accessory inlet hoses are available in various lengths up to 10 feet/305cm for faucets that
are further away from the back of your Washer.
To avoid the possibility of water damage:
• Have water faucets easily accessible
• Turn off faucets when the washer is not in use.
• Periodically check that there is no leakage from the water inlet hose fittings.
CHECK ALL CONNECTIONS AT THE WATER VALVE AND FAUCET FOR LEAKS.
Drain facility
The recommended height of the standpipe is 18 in/46 cm. The drain hose must be routed
through the drain hose clip to the standpipe. The standpipe must be large enough to accept the
outside diameter of the drain hose. The drain hose is attached at the factory.
01 Installing your washer
CAUTION
WARNING
WARNING
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8_ Installing your washer
Flooring
For best performance, your Washer must be installed on a solidly constructed floor. Wood floors
may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting
and soft tile surfaces are contributing factors in vibration and/or tendency for your washer to
move slightly during the spin cycle.
Never install your washer on a platform or weakly supported structure.
Location considerations
Do not install your washer in areas where water may freeze, since your washer will always
maintain some water in its water valve, pump, and hose areas. This can cause damage to belts,
the pump, hoses and other components.
Alcove or closet installation
MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:
Sides – 1 in / 25 mm
Rear – 4 in / 102 mm
Top – 17 in / 432 mm
Closet Front – 2 in / 51 mm
If the washer and dryer are installed together, the closet front must have at least 72 in² or 465
cm² of an unobstructed air opening. Your washer alone does not require a specific air opening.
installing your washer
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Installing your washer _9
IMPORTANT NOTE TO INSTALLER
Please read the following instructions carefully before installing your Washer.
These instructions should be retained for future reference.
We recommend you hire a professional for installation of this washer.
STEP 1
Selecting a Location
Before you install your washer, make sure the location:
• Has a hard, level surface
• Is away from direct sunlight
• Has adequate ventilation
• Will not be freezing (below 32°F or 0°C)
• Is away from heat sources such as oil or gas
• Has enough space so that your Washer need not stand on its power cord
• Doesn’t have any carpeting that will obstruct ventilation openings.
STEP 2
Removing the Shipping Bolts
Before using your Washer, you must remove the four
shipping bolts from the back of the unit.
1. Loosen all bolts with the supplied spanner.
2. Slide the bolt and spacer up and remove the bolt with
the spacer through the hole in the rear wall of your
washer. Repeat for each bolt.
3. Fill the holes with the supplied plastic covers.
4. Keep the shipping bolts and spacers for future use.
STEP 3
Installing your Washer
1. Place the drain hose in the drain facility. Be
sure an airtight connection is NOT made
between the drain hose and the standpipe.
The standpipe must be at least 18 in or 46
cm high.
Caution must always be exercised to
avoid collapsing or damaging the drain
hose. For best results, the drain hose
should not be restricted in any way – by
elbows, couplings, or excessive lengths.
For situations where the drain hose
cannot be conveniently elevated to at
least 18 in or 46 cm, the drain hose must
be supported.
01 Installing your washer
96” Max
18” Min 96” Max
18” Min
Hose
retainer
Tie strap
Laundry tub Stand pipe
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10_ Installing your washer
2. Check the inlet hose to ensure a washer is inside each fill
hose.
Thread the inlet hoses to the HOT and COLD faucet
connections.
On the other end of the hose, check for one rubber washer
per hose and install each fill hose to the water valve. Make
sure the hose with the Hot printed line is attached to the
HOT faucet. Tighten by hand until snug, then two-thirds of a
turn with pliers.
For correct water use, connect both HOT and COLD water
valves. If one is not connected, an “nF” (no fill) error can
occur.
3. Turn on the “HOT” and “COLD “water supply and check all
connections at the water valve and the faucet for leaks.
4. Plug the power cord into a 3-Prong, well grounded 120 volt
60 Hz approved electrical outlet protected by a 15-amp fuse
or comparable circuit breaker.
Your washer is grounded through the third prong of the
power cord when plugged into a three-prong grounded
receptacle.
5. Slide your washer into position.
6. Level your washer by turning the leveling legs in or out as
necessary by hand or wrench included with your washer.
When your washer is level, tighten the nuts using the wrench
or (-) driver.
Your Washer must be leveled on all four sides. A carpenter’s
level should be used on all four corners of your Washer. It’s
a good idea after the first dozen washes to recheck your
washer’s levelness.
Avoid the damage of legs, Do not
move the Washer unless the Locking-
nuts are fastened to the bottom of the
Washer.
installing your washer
Cold Hot
Cold printed Hot printed
Rubber washer
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Operating instructions _11
operating instructions
LOADING YOUR WASHER
• You can fill the tub with dry, unfolded clothes; but DO NOT OVERLOAD the tub.
• Overloading may reduce washing efficiency, cause excess wear, and possibly cause creasing or
wrinkling of the load.
• Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle with similar
lightweight items.
• When washing big bulky items or a few smaller items that don’t fill the tub completely – a rug, a pillow,
stuffed toys, or one or two sweaters, for example – add a few towels to improve tumbling and spin
performance.
During the spin cycle, the washer may add additional water to redistribute the excessive unbalance
inside the drum.
• When washing heavily soiled loads, not overloading your Washer is very important to assure good
cleaning results.
• To add a forgotten item:
1. Press the Start/Pause Button.
2. Wait for the Door Lock light to go out (5 seconds)
3. Add the item, close the door, and press the Start/Pause Button.
After a pause of 10 seconds, the cycle will resume.
To ensure thorough cleaning, add items within five minutes of starting the wash cycle.
Try washing bedding, towels, undergarments, and other articles that usually have close body
contact using the SilverCare™ Option, which sanitizes using cold water.
GETTING STARTED
1. Load your Washer.
2. Close the door.
3. Add detergent and additives to the dispenser (see pages 16~17).
4. Select the appropriate cycle and options for the load (see pages 12~15).
5. Press the Start/Pause Button.
6. The Wash Indicator light will illuminate.
7. The estimated cycle time will appear in the display.
The time may fluctuate to better indicate the time remaining in the cycle.
The actual time required for a cycle may differ from the estimated time in the display depending on the
water pressure, water temperature, detergent, and laundry.
8. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a
quick drain.
• When the cycle is complete, the Door Lock light will go out and “End” will appear in the display.
• DO NOT attempt to open the door until the Door Lock light is off. To add a forgotten item, see
“Loading your Washer” section. (page 11)
• When your Washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle
continues.
• Pressing Power cancels the cycle and stops your washer.
• The Pre Wash, Wash, Rinse and Spin indicator lights will illuminate during those portions of the
cycle.
02 Operating instructions
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12_ Washing a load of laundry
washing a load of laundry
OVERVIEW OF THE CONTROL PANEL
Digital graphic
display Displays the remaining cycle time, all cycle information, and error messages.
Temperature
selection button
Press the button repeatedly to cycle through the different water temperature options.
Extra Hot/Cold - Heavily soiled, colorfast items. Only available with the Sanitize cycle.
Hot/Cold - Whites and heavily soiled, colorfast items.
Warm/Warm - Colorfast items. When warm rinse is selected, only the final rinse will
be warm.
The other rinses will be cold to conserve energy.
Warm/Cold - Moderately soiled, colorfast items; most wrinkle-free items.
Cold/Cold - Brightly colored, very lightly soiled items.
Spin selection
button
Press the button repeatedly to cycle through the different spin speed options.
Extra High - Removes more water from loads during spin.
To minimize wrinkling of wrinkle-free and no-iron fabrics, DO NOT use
the Extra High spin option for these loads, nor overload your Washer.
High - Use for underwear, t-shirts, jeans and sturdy cottons.
Medium - Use for jeans, wrinkle-free or wash-and-wear items and synthetics.
Low - Use for delicate items needing a slow spin speed.
No Spin - Drains your Washer without spinning. Use for extremely delicate
items that cannot tolerate any spin.
SilverCare™
button
The SilverCare™ system uses 92% less energy than traditional heat
sanitization.
Soil Level
selection button
Press the button to select the Soil Level/washing time.
Heavy - For heavily soiled loads.
Normal - For moderately soiled loads. This setting is best for most loads.
Light - For lightly soiled loads.
Signal selection
button
Press the button to increase or decrease the end of cycle signal volume or
turn off the signal.
5
4
3
2
1
76
5
4
3
2
18910
7
6
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Washing a load of laundry _13
Select Cycle
Option
Press these buttons to select different cycle options.
Delay Start - Any cycle can be delayed for up to 24 hours in one-hour
i ncrements. Displayed hour indicates the time at which the wash will be started.
Extra Wash - Add additional time to the wash for better stain removal.
Extra Rinse - Add an additional rinse at the end of the cycle to more
thoroughly remove laundry additives and perfumes.
Extra Spin - Add additional time to remove more water from loads.
My Cycle - Choose your favorite cycle including temperature, spin, soil level,
option, etc.
Pre Wash - To use this feature add detergent to the Pre Wash selection of
the detergent compartment. When turned on, the washer fills with cold water
and detergent, tumbles, then drains and advances to the selected wash
cycle. Some cycles cannot be selected with this option.*
* You cannot select the PreWash option in the Delicate, Wool and Quick
Wash cycles.
Cycle Selector
Select the appropriate cycle for the type of load.
This will determine the tumble pattern and spin speed for the cycle.
To minimize wrinkling of laundry, select the Perm Press cycle.
Heavy Duty - For sturdy, colorfast fabrics and heavily soiled garments.
Normal - For most fabrics including cottons, linens, and normally soiled garments.
Whites - For white fabrics with or without bleach.
Perm Press - For wash-and-wear, synthetic fabrics, and lightly to normally
soiled garments.
Delicates - For sheer fabrics, bras, lingerie silk, and other handwash-only
fabrics. For best results, use liquid detergent.
Wool - For machine-washable wool. Loads should be under 8 pounds.
The wool wash cycle of this machine has been approved by
Woolmark for the washing of machine washable Woolmark
products provided that the products are washed according
to the instructions on the garment label and those issued by
the manufacturer of this washing machine, M0509.
Quick Wash - For lightly soiled garments needed quickly.
Sanitize - For heavily soiled, colorfast garments. This cycle heats the water to
150°F to eliminate bacteria.
If Pause is selected during the heating portion of the Sanitize Cycle, your
Washer door will remain locked for your safety.
Rinse + Spin - Use for loads that need rinsing only or to add rinse-added
fabric softener to a load.
Spin Only - Provides a spin to remove more water.
Towels - For bath towels, washcloths and mats.
Bedding - For bulky items such as blankets and sheets.
Start/Pause
selection button Press to pause and restart programs.
Power button
Press once to turn your washer on, press again to turn your washer off. If
the washer is left on for more than 10 minutes without any buttons being
touched, the power automatically turns off.
03 Washing a load of laundry
7
8
9
10
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14_ Washing a load of laundry
Child lock
A function that prevents children from playing with your washer.
Once the Child Lock function is activated, the control panel cannot be activated, preventing
children from playing with the washer.
ACTIVATING/DEACTIVATING
If you want to activate/deactivate the Child Lock function, press the Soil Level and Signal
buttons at the same time for 3 seconds.
How It works:
1. To activate or deactivate the Child Lock function, press and hold both the Soil level and
Signal buttons for 3 seconds. Activation/Deactivating the Child Lock function is only available
when the power is on.
2. When the Child Lock function is activated, and any button except for the Power button is
pressed, the buzzer will sound for a short period and the “Child Lock” indicator will turn off
for 10 seconds.
3. The Child Lock function stays on even after the power has been turned on and off or the
power cord has been disconnected and reconnected.
When buttons, other than the Power button, do not respond, please check if the Child
Lock function is on.
Garment+
You can add or take out laundry items even after the wash has started, as long as the
“Garment+” light is on. Pushing the Start/Pause button unlocks the door, unless the water is
too hot or if there is too much water in your Washer. If you are able to unlock the door and wish
to continue the wash cycle, close the door and press the Start/Pause button.
My cycle
Allows you to activate your custom wash (temperature, spin, soil level, etc.) with one–button
convenience.
By pushing the My Cycle button, you activate the settings used during the My Cycle mode.
The “My Cycle” light will indicate activation.
You can select all options as follows in “My Cycle” mode.
1. Select cycle using the Cycle Selector dial.
2. After cycle selection, set each option.
See page 25 for available option settings with each cycle.
3. Then, you can start “My Cycle” by pushing the Start/Pause button in “My Cycle” mode.
The cycle and options you select will be displayed the next time you choose “My Cycle”.
You can change the “My Cycle” settings by repeating the same process above.
The last used setting will be displayed the next time you choose “My Cycle”.
washing a load of laundry
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Washing a load of laundry _15
FOR SILVERCARE™ WASHING
Extra delicate blouses, shirts, or even lingerie that can’t be washed in hot water can now be sanitized
effectively without the adverse effects of hot water. The silver plates can easily be replaced by a Service
Technician if needed.
To use :
1. Load the washer.
2. Press the Power button.
3. Select a Cycle by turning the Cycle Selection dial.
4. Press the SilverCare™ button.
5. Add detergent in the dispenser tray for main washing, and add fabric softener up to the marked line.
6. Press the Start/Pause button.
: The washer automatically selects optimal washing conditions by sensing the laundry’s weight.
FOR HOME USE ONLY– COMMERCIAL USERS SHOULD NOTIFY THEIR LOCAL WASTE
TREATMENT AUTHORITIES BEFORE USE
The total number of silver cycles run by the washer is displayed when pushing the Signal button and the
SilverCare™ button.
LU1 : less than 1000 times
LU0 : 1000 times
You should replace the SilverCare™ kit when the display reads “LU0” as the electrodes are near the end of
their useful life. Contact 1-800-SAMSUNG.
You cannot choose the SilverCare™ option with the Wool cycle.
03 Washing a load of laundry
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16_ Washing a load of laundry
DETERGENT USE
Your Washer is designed to use high efficiency (HE) detergents.
• For best cleaning results, use a high efficiency detergent such as Tide
HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain
suds suppressors that reduce or eliminate suds. When fewer suds are
produced, the load tumbles more efficiently and cleaning is maximized.
Regular detergent is Not recommended. Please use only HE
detergent.
Reducing the amount of detergent may reduce cleaning. It is important to pre–treat stains, sort
carefully by color and soil level, and avoid overloading.
* Brand names are trademarks of their respective manufacturers.
FEATURES
Automatic dispenser
Your Washer has separate compartments for dispensing
detergent and color-safe bleach, chlorine bleach, and fabric
softener. All laundry additives are added to their respective
compartments before starting your Washer.
The automatic dispenser MUST ALWAYS be in place before
starting your Washer.
DO NOT open the automatic dispenser when your washer is
running.
To use:
1. Never exceed the manufacturer’s recommendations when
adding detergent.
2. This compartment holds liquid detergent for the main wash
cycle, which is added to the load at beginning of cycle.
When using powdered detergent, remove the detergent
liquid from the compartment. Powdered detergent will not
dispense with detergent liquid.
Detergent compartment
1. Pour the recommended amount of laundry detergent directly into the detergent compartment
before starting your washer.
If an excessive amount of detergent is used it may be mixed with the softener.
2. If color-safe bleach is to be used, it should be added with detergent to the detergent
compartment.
When adding color-safe bleach with detergent, it is best if both laundry products are in the
same form – granular or liquid.
To protect the environment, avoid using excessive amount of detergent when washing
laundry.
washing a load of laundry
WARNING
Pre wash
compartment
Detergent Liquid
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Washing a load of laundry _17
Pre wash compartment
When using the Pre Wash option, detergent should be added to both the Pre Wash
compartment and the detergent compartment. The detergent will automatically be dispensed
during Pre Wash.
• If high efficiency (HE) detergent is used, add 1/3 of the recommended amount to the Pre
Wash compartment and 2/3 of the recommended amount to the detergent compartment.
Bleach compartment
(Liquid chlorine bleach only)
1. Add chlorine bleach to the bleach compartment.
DO NOT exceed the MAX FILL line.
2. Avoid splashing or over–filling the compartment.
3. Your Washer automatically dispenses bleach into the tub at
the appropriate time.
4. The dispenser automatically dilutes liquid chlorine bleach
before it reaches the wash load.
• Never pour undiluted liquid chlorine bleach directly onto
the load or into the tub. It is a powerful chemical and
can cause fabric damage, such as weakening of the
fibers or color loss, if not used properly.
• If you prefer to use color–safe, non–chlorine bleach,
add it to the appropriate detergent compartment.
DO NOT pour color–safe bleach into the Bleach
compartment.
Fabric softener compartment
1. Pour the recommended amount of liquid fabric softener into the softener compartment.
For smaller loads, use less than one capful.
2. Fabric softener should be diluted with water until it reaches MAX FILL in the compartment.
3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse
cycle.
• Use the softener compartment ONLY for liquid fabric softeners.
• DO NOT use the Downy Ball* in Fabric softner Compartment with this Washer. It will not
add fabric softener at the appropriate time.
Use the detergent Compartment.
* Brand names are trademarks of their respective manufacturers.
03 Washing a load of laundry
Fabric Softener
compartment
Bleach
compartment
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18_ Maintaining your washer
maintaining your washer
CLEANING THE EXTERIOR
Turn off the water faucets after finishing the day’s washing.
This will shut off the water supply to your Washer and prevent the unlikely possibility of damage from
escaping water. Leave the door open to allow the inside of your Washer to dry out.
Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.
Clean the following as recommended:
Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray
cleaners directly on the panel.
Cabinet – Clean with soap and water.
CLEANING THE INTERIOR
Clean the interior of your Washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial
residue that may remain in your Washer as a result of washing clothes.
Failure to follow these instructions may result in unsatisfactory conditions, including unpleasant odor and/or
permanent stains on your Washer or laundry.
Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.
CLEANING THE DISPENSERS
The automatic dispenser may need to be cleaned periodically due to
laundry additive buildup.
1. Pull out the detergent liquid from detergent compartment.
2. Remove the siphon cap from the fabric softener and bleach
compartments.
3. Wash all of the parts under running water.
4. Clean the dispenser recess with a soft brush.
5. Reinsert the siphon cap and push it firmly into place.
6. Push the dispenser back into place.
7. Run a Rinse+Spin cycle without any load in your washer.
STORING YOUR WASHER
Washers can be damaged if water is not removed from hoses and internal components before storage.
Prepare your Washer for storage as follows:
• Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your Washer through the
cycle without a load.
• Turn the water faucets off and disconnect the inlet hoses.
• Unplug your Washer from the electrical outlet and leave your Washer door open to let air circulate inside
the tumbler.
• If your Washer has been stored in below–freezing temperatures, allow time for any leftover water in your
Washer to thaw out before use.
Siphon cap
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Troubleshooting _19
troubleshooting
CHECK THESE POINTS IF YOUR WASHER…
PROBLEM SOLUTION
will not start.. • Make sure the door is firmly closed.
• Make sure your Washer is plugged in.
• Make sure the water source faucets are turned on.
• Make sure to press the Start/Pause Button to start your Washer.
• Make sure the Child Lock is not activated; see page C4.
• Before your Washer starts to fill, it will make a series of clicking noises
to check the door lock and do a quick drain.
• Check the fuse or reset the circuit breaker
has no water or not enough
water..
• Turn both faucets on fully.
• Make sure the door is tightly closed.
• Straighten the water inlet hoses.
• Disconnect hoses and clean screens. Hose filter screens may be
plugged.
• Open and close the door, then press the Start/Pause Button.
has detergent remains in
the automatic dispenser
after the wash cycle is
complete.
• Make sure your Washer is running with sufficient water pressure.
• Make sure the Detergent Selector dial is in the upper position when
using granular detergent.
vibrates or is too noisy. • Make sure your Washer is set on a level surface. If the surface is not
level, adjust your Washer feet to level the appliance.
• Make sure that the shipping bolts are removed.
• Make sure your Washer is not touching any other object.
• Make sure the laundry load is balanced.
stops • Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press the Start/Pause Button to start your
Washer.
For your safety, your Washer will not tumble or spin unless the door is
closed.
• Before your Washer starts to fill, it will make a series of clicking noises
to check the door lock and do a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and it
may start.
• Check the screens on the inlet hoses at the faucets for obstructions.
Clean the screens periodically.
05 Troubleshooting
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20_ Troubleshooting
fills with the wrong
temperature water.
• Turn both faucets on fully.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct faucets.
Flush water lines.
• Check the water heater. It should be set to deliver a minimum 120°
F (49° C) hot water at the tap. Also check the water heater capacity
and recovery rate.
• Disconnect the hoses and clean the screens. The hose filter screens
may be plugged.
• As your Washer is filling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.
• While your Washer is filling, you may notice just hot and/or just
cold water going through the dispenser when cold or warm wash
temperatures are selected. This is a normal function of the automatic
temperature control feature as your Washer determines the
temperature of the water.
door locked or will not
open.
• Press the Start/Pause Button to stop your Washer.
• Your Washer door will remain locked during the heating portion of the
Sanitize Cycle
• It may take a few moments for the door lock mechanism to
disengage.
does not drain and/or spin. • Check the fuse or reset the circuit breaker.
• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
• Close the door and press the Start/Pause Button. For your safety,
your Washer will not tumble or spin unless the door is closed.
load is too wet at the end of
the cycle.
• Use the High or Extra High spin speed.
• Use high efficiency detergent to reduce over–sudsing.
• Load is too small. Very small loads (one or two items) may become
unbalanced and not spin out completely.
leaks water. • Make sure the door is firmly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured
to the drainage system.
• Avoid overloading.
• Use high efficiency detergent to prevent over–sudsing.
has excessive suds. • Use high efficiency detergent to prevent over-sudsing.
• Reduce the detergent amount for soft water, small or lightly soiled
loads.
• Non-HE detergent is NOT recommended.
troubleshooting
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