SaniServ WB Series User manual

Operation Manual
WB Series Frozen Beverage Dispensers
“Reliability from the team that Serves the Best”

Distributor Name: ______________________________________________________
Address: _____________________________________________________________
Phone: _______________________________________________________________
Date of Installation: ____________________________________________________
Model Number: ________________________________________________________
Serial Number: _________________________________________________________
Installer/Service Technician: _____________________________________________
SERVICE: Always contact your SaniServ dealer or
distributor for service questions or service agency
referral. If your SaniServ dealer or distributor cannot
satisfy your service requirements, he is authorized to
contact the factory for resolution.
Note: It is the Owner’s responsibility to maintain the
Service Record located on the inside rear cover of this
manual. An accurate record of service performed can
greatly expedite troubleshooting of problems and
significantly reduce repair costs.
PARTS: Always order parts from your SaniServ dealer
or distributor. When ordering replacement parts,
specify the part numbers, give the description of the
part, the model number and the serial number of the
machine.
WARRANTY: Remove the Check Test Start (CTS)
form and fill it out in its entirety. Return the original
(white) copy to SaniServ. The Dealer/Distributor retains
the second (yellow) copy and the Owner/Operator
retains the third (pink) copy.
The Manufacturer's Limited Warranty is printed on the
reverse side of the Owner/Operator copy.
TO VALIDATE THE WARRANTY, THE CTS FORM
MUST BE COMPLETED AND RETURNED TO THE
FACTORY WITHIN 30 DAYS OF INSTALLATION.
Note: The Check Test Start function must be
performed by a qualified technician.
WARRANTY INFORMATION
i
IMPORTANT
This machine was designed
to produce frozen slush
beverages only.
Do NOT attempt to operate
this machine with soft serve
or shake type product mix.
Damage to the machine may
occur and warranty will be
void.
IMPORTANT

STATEMENT OF INTENDED USE
All SaniServ Machines covered in this manual are designed for one specific end use - to
freeze and dispense frozen beverages.
USE, WEIGHTS, DIMENSIONS, CIRCUIT AMPS
NOTICE
This SaniServ manual has been developed in a format which complies with CE guidelines
at the time of publication. Reference is made to 50 cycle units, but this manual applies to
machines of all electrical power configurations.
ii
PICTOGRAM LEGEND
ELECTRICAL
SHOCK HAZARD
TIP AND CRUSH
HAZARD
HAND PINCH OR
ENTRAPMENT HAZARD
SHARP MACHINE
PARTS HAZARD
CLEANOUT
OPERATION
FROZEN
PRODUCT
USE MECHANICAL
LIFT EQUIPMENT READ AND
UNDERSTAND
WASH HANDS
BEFORE PROCEEDING
PROTECT EYES
SPLASH HAZARD

Table of Contents
Introduction and Installation ............................................................................................................................................... 1
Installer’s Preoperational Check ........................................................................................................................................ 2
Disassembly and Cleaning................................................................................................................................................. 3
Assembly and Lubrication (WB700, WB700-2).................................................................................................................. 7
Assembly and Lubrication (WB7110)............................................................................................................................... 10
Sanitizing ......................................................................................................................................................................... 12
Operation (Filling and Starting) ........................................................................................................................................ 14
Helpful Hints..................................................................................................................................................................... 15
Consistency Adjustment................................................................................................................................................... 16
Routine Maintenance ....................................................................................................................................................... 17
Troubleshooting Guide..................................................................................................................................................... 18
Troubleshooting Glossary ................................................................................................................................................ 19
Service Record................................................................................................................................................................. 20
TABLE OF CONTENTS
iii
Illustrations
Fig. 1 Leg Installation................................................................................................................................................ 1
Fig. 2 Drip Tray Bracket Installation ......................................................................................................................... 1
Fig. 3 Control Switch................................................................................................................................................. 2
Fig. 4 Do Not Insert Objects! .................................................................................................................................... 3
Fig. 5 Control Switch................................................................................................................................................. 3
Fig. 6 Dispensing Product......................................................................................................................................... 3
Fig. 7 Control Switch................................................................................................................................................. 4
Fig. 8 Dispensing Product......................................................................................................................................... 4
Fig. 9 Front Plate Assembly (WB700, WB700-2) ..................................................................................................... 4
Fig. 10 O-Ring Removal ............................................................................................................................................. 4
Fig. 11 Dasher Assembly (WB700, WB700-2) ........................................................................................................... 5
Fig. 12 Dasher Assembly (WB7110) .......................................................................................................................... 5
Fig. 13 Scraper Blade Removal.................................................................................................................................. 5
Fig. 14 Drip Tray Assembly ........................................................................................................................................ 5
Fig. 15 Clean ALL Ports and Holes ............................................................................................................................ 6
Fig. 16 Stator Rod and Dasher Lubrication (WB700, WB700-2)................................................................................ 7
Fig. 17 Dasher Assembly (WB700, WB700-2) ........................................................................................................... 7
Fig. 18 Scraper Blade Installation............................................................................................................................... 8
Fig. 19 Scraper Blade Installation............................................................................................................................... 8
Fig. 20 Scraper Blade Wear Mark .............................................................................................................................. 8
Fig. 21 Dasher Installation .......................................................................................................................................... 8
Fig. 22 Dasher Installation .......................................................................................................................................... 8
Fig. 23 Dasher With Blade (Front View) ..................................................................................................................... 9
Fig. 24 Spigot Plunger Lubrication ............................................................................................................................. 9
Fig. 25 Front Plate Assembly (WB700, WB700-2) ..................................................................................................... 9
Fig. 26 Drip Tray Assembly ........................................................................................................................................ 9
Fig. 27 Dasher Support and Dasher Lubrication ...................................................................................................... 10
Fig. 28 Dasher Assembly.......................................................................................................................................... 10
Fig. 29 Dasher Installation ........................................................................................................................................ 10
Fig. 30 Front Plate Assembly (WB7110) .................................................................................................................. 11
Fig. 31 Spigot Plunger Lubrication ........................................................................................................................... 11
Fig. 32 Drip Tray Assembly ...................................................................................................................................... 11
Fig. 33 Control Switch............................................................................................................................................... 12
Fig. 34 Do Not Insert Objects! .................................................................................................................................. 12
Fig. 35 Optional Drink Spinner.................................................................................................................................. 13
Fig. 36 Dispensing Product....................................................................................................................................... 14
Fig. 37 MIXOUT Light ............................................................................................................................................... 14
Fig. 38 Wiring Box .................................................................................................................................................... 16
Fig. 39 Hardness Control.......................................................................................................................................... 16
Fig. 40 Scraper Blade Wear Mark ............................................................................................................................ 17

ALWAYS USE A SUFFICIENT NUMBER OF PEOPLE OR
MECHANICAL LIFTING EQUIPMENT TO PROTECT ALL
PERSONNEL FROM PERSONAL INJURY DURING THE
REMAINING STEPS.
1. Carefully lower the machine and place it where it will be
installed.
2. Level the unit by turning the bottom part of each leg
clockwise or counterclockwise (Fig. 1). The machine
MUST be level to operate properly.
A MINIMUM 6” (152 MM) CLEARANCE MUST BE
MAINTAINED AT THE REAR AND SIDES OF THE
MACHINE FOR ADEQUATE VENTILATION.
3. Electrical and refrigeration specifications are
located on the data plate on the rear of the individual
machines. Consult local authorities for information
regarding plumbing and electrical codes in the area.
Note: All SaniServ machines should have their own
dedicated circuits whether they are cord connected
plug-in devices or hard wired units.
Introduction
Installation
ALWAYS CHECK ELECTRICAL SPECIFlCATIONS
ON THE DATA PLATE OF THE MACHINE. DATA
PLATE SPECIFICATIONS ALWAYS SUPERSEDE
ELECTRICAL INFORMATION IN THIS MANUAL.
FAILURE TO PROVIDE FOR PROPER EARTH
GROUND ACCORDING TO LOCAL APPLICABLE
ELECTRICAL CODES COULD RESULT IN
SERIOUS ELECTRICAL SHOCK OR DEATH.
DO NOT USE EXTENSION CORDS
DO NOT TURN MACHINE ON
WARNING
IMPORTANT
This manual provides a general system description of the SaniServ Frozen Beverage Dispensers. It has been prepared
to assist in the training of personnel on the proper installation, operation, and maintenance of the machines.
Read and fully understand the instructions in this manual before attempting to
install, operate, or perform routine maintenance on the machines.
The following sections of the manual must be performed in sequence:
1. Installation 4. Assembly & Lubrication
2. Installer's Preoperational Check 5. Sanitizing & Operation
3. Disassembly & Cleaning 6. Consistency Adjustment
PAGE 1
Fig. 1
Minimum
Clearance
4”(102 mm) for
Counter Top
Models and
6”(152 mm) for
Floor Models
WARNING
Drip Tray Bracket
1.Remove the three (3) phillips head screws and three (3)
lock washers from the parts packet.
2. Align the drip tray bracket with the three weld nuts on
the bottom of the dispense head base (Fig 2).
3. Using a phillips head screwdriver, secure the drip tray
bracket to the bottom of the dispense head.
4. The removable drip tray slides into the support and is
secured by the bullet catches.
Drip Tray Drain Tube
This machine is equipped with a drip tray featuring a drain
stub. It is the installer's responsibility to provide a suitable
standard size 3/4" drain tube plumbed in accordance with all
applicable local, state, and federal codes.
NOTE: THE DRAIN TUBE INSTALLATION MUST PROVIDE
EASY ACCESS FOR DAILY CLEANING.
Fig. 2
Drip Tray Bracket Installation
INTRODUCTION & INSTALLATION

Installer’s Preoperational Check
THE FOLLOWING ITEMS MUST BE PERFORMED BEFORE ATTEMPTING TO OPERATE THE EQUIPMENT:
INSTALLERS PREOPERATIONAL CHECK
PAGE 2
Make certain that proper electrical connections have been
made. Plug power cord into power outlet.
WARNING
Fig. 3
Control Switch
UNDER NO CIRCUMSTANCES SHOULD THE UNIT
BE OPERATED WITH THE FREEZE AND DASHER
SWITCH (Fig. 2) ON FOR MORE THAN THREE
MINUTES WITH EMPTY FREEZING CYLINDERS .
DOING SO WILL RESULT IN DAMAGE TO THE
MACHINE.
1. Position the dispensing head, autofill system and the
condensing unit in the appropriate locations.
2. Cord connect as follows:
Dispensing Head -12-3 electrical cord
120V 15 amp service
3. Install precharged refrigeration copper lines from the
dispensing head to the condensing unit. The copper tubes
are soldered into the supplied quick connect / disconnect
fittings, a 3/8” non-insulated copper for discharge (high
side) and 5/8” insulated copper for the low side (suction).
FAILURE TO PROVIDE FOR PROPER EARTH GROUD
ACCORDING TO APPLICABLE ELECTRICAL CODES
COULD RESULT IN SERIOUS ELECTRICAL SHOCK.
CAUTION
CAUTION
4. A 3/8” barbed fitting is available on the back of the
dispensing head for easy autofill installation. The prod-
uct supple line should have the most pressure to the
pan and not splash. Max pressure is 75 psi.
5. Install and activate the autofill systems to fill and
satisfy the probes. The purge button on the faceplate
must be depressed to relieve as much air from the sys-
tem as possible. This is only required during initial
filling or after cleaning.

Emptying Machine
Prior to the disassembly and cleaning of parts, the
machine must be emptied of product. Use the following
procedures (Steps 1 to 2). If this is first time
operation, disregard these steps.
DO NOT INSERT ANY OBJECTS OR TOOLS (FIG. 4)
INTO THE MIX INLET HOLE, RESTRICTOR TUBE
HOLE, OR FRONT PLATE DISPENSING HOLE WHILE
THE MACHINE IS RUNNING. DAMAGE TO THE
MACHINE OR PERSONAL INJURY MAY RESULT
1. Set the dasher switch (Fig. 5) to the “ON” position,
turn off the fill and freeze switches, and dispense all
product from the freezing cylinder by pulling downward on
the spigot handle (Fig. 6) to empty the machine.
2. Set the dasher switch (Fig. 5) to the “OFF” position.
Close the spigot handle (Fig. 6) before proceeding to
cleaning.
CONSULT YOUR LOCAL HEALTH AGENCY FOR LOCAL CLEANING AND SANITIZING REQUIREMENTS.
This unit does not come pre-sanitized from the factory. Before serving product, the dispenser must be disassembled,
cleaned, lubricated, and sanitized. Please be aware that these instructions are general guidelines. Cleaning and sanitizing
procedures must conform to local Health Authority requirements.
DISASSEMBLY and CLEANING
Fig. 6
Dispensing Product
Disassembly and Cleaning
PAGE 3
Fig. 4
Do Not Insert Objects or Tools
CAUTION
Fig. 5
Control Switch

DISASSEMBLY and CLEANING
Disassembly and Cleaning Procedure
1. Remove the Dispensing Head Top Cover (If
Applicable) and the Mix Pan Cover.
2. Fill the machine with cold water and set the dasher
switch (Fig. 7) to the “ON” position. DO NOT use hot
water which could damage the machine. Let the
machine agitate 1 to 2 minutes, then drain the water by
pulling downward on the spigot handle (Fig. 8). Repeat
the above procedure as necessary to make certain all
product is removed from the machine. After the machine
is empty, set the dasher switch to the “OFF” position.
3. Prepare a suitable detergent and water solution at a
temperature of approximately 125°F. (52°C.) to 130°F.
(55°C.). For best cleaning results select a concentrated
anti-bacterial dishwashing detergent containing
biodegradable anionic and nonionic surfactants. Avoid
detergents containing phosphates. DO NOT use an
abrasive detergent on any part of the dispenser.
DO NOT USE HOT WATER.
DOING SO MAY DAMAGE THE MACHINE.
4. Make certain that the machine is “OFF”. Fill the mix
pan with the cleaning solution. Clean the mix pan
thoroughly with a brush as the solution drains into the
freezing cylinder(s). Clean the mix inlet tube(s) with the
brush provided.
5. Set the dasher switch (Fig. 7) to the “ON” position and
agitate for approximately 1 to 2 minutes and then drain
the water by pulling down on the spigot handle
(Fig. 8). After the unit is empty, set the dasher switch to
the “OFF” position.
DO NOT USE ANY TOOLS OR SHARP OBJECTS TO
REMOVE ANY O-RINGS FROM THIS MACHINE.
SHARP OBJECTS WILL DAMAGE THE O-RINGS.
6. Remove the front plate by turning the black plastic
knobs in a counterclockwise direction (Fig. 9).
Disassemble the front plate in the following manner:
a. Remove the faspin and spigot handle.
b. Remove the front plate o-ring.
c. With the spigot handle removed, push the spigot
plunger out the top of the front plate and remove all
lubricant from the spigot plunger.
d. Remove the o-rings from the spigot plunger by
grasping the part with one hand and with a dry
cloth in the other hand, squeeze the o-ring upward.
When a loop is formed, grasp the o-ring with the
other hand and roll it out of its groove and off the
spigot plunger (Fig. 10).
Fig. 10
O-Ring Removal
Spigot Plunger
Faspin
Spigot
Handle
Front Plate O-ring
DO NOT LUBRICATE
Spigot Plunger
O-rings
Front Plate
Knobs Front Plate
Fig. 9
Front Plate Assembly
(WB700, WB700-2)
Fig. 8
Dispensing Product
PAGE 4
CAUTION
CAUTION
Fig. 7
Control Switch

8. Remove the mix pan lid, drip tray and drip tray insert
(Fig. 12).
7. Remove the dasher assembly (Fig. 11 or Fig. 12)
being careful not to damage the scraper blades,
then disassemble in the following manner:
a. Remove and take apart the rear seal assembly.
b. Remove the stator rod from the dasher.
- Remove Dasher Support (WB 7110, Fig. 12)
c. Remove the blades from the dasher (Fig. 11) by
first rotating blade upward (Fig. 13) and then
unsnapping one end from the support rod.
- Remove the blade holders from the dasher
assembly by first rotating the blade upward and
then sliding the pins out of the dasher. (WB 7110,
Fig. 12)
- Remove the blades from the blade holders. (WB
7110, Fig. 12)
d. Remove o-ring from the rear of the dasher.
Dasher Front
View Scraper Blade
Blade Support
Tab
Support
Rod
Blade Support
Tab
Support
Rod
Dasher Front
View
Scraper Blade
Fig. 13
Scraper Blade Removal
DISASSEMBLY and CLEANING PAGE 5
BLADES MUST BE REMOVED FOR CLEANING
Stator Rod
Fig. 11
Dasher Assembly
(WB700, WB700-2)
Scraper Blade
Rear Seal
Rear Bearing
Dasher
Fig. 14
Drip Tray Assembly
Fig. 12
Dasher Assembly (WB 7110)
DasherRear Seal
Dasher Support
Blade Holder Scraper Blade

10. Place all parts in a three partition sink filled with the
following solutions:
a. In one partition, detergent solution diluted to the
manufacturer’s suggested concentration for use.
b. In a second partition, clear rinse water.
c. In a third partition, sanitizing rinse solution which
will produce a 200 parts per million (PPM) Chlorine
residual or whatever Chlorine residual is required by
your Local Health Authority.
11. Use the brushes to clean all holes and ports in the
parts (Fig. 15).
DO NOT use an abrasive detergent
12. After thoroughly washing the parts in the detergent
solution, rinse them in the clear rinse water. Place the
parts in the sanitizing solution for at least five minutes or
whatever your Local Health Authority requires, and then
air dry the parts before for assembly and lubrication.
DO NOT ALLOW THE PARTS TO SOAK IN
SANITIZER FOR SEVERAL HOURS.
DO NOT WIPE THE PARTS DRY - AIR DRY ONLY.
13. The remainder of the machine including the mix pan
and freezing cylinder must be cleaned in place using a
mild detergent solution followed by a clear rinse. Clean
the exterior with a damp cloth.
DO NOT use an abrasive cleaner on the exterior of the
machine or on any of the panels (guards).
WHEN CLEANING THE MACHINE, DO NOT ALLOW
EXCESSIVE AMOUNTS OF WATER AROUND ANY
ELECTRICALLY OPERATED COMPONENTS OF THE
MACHINE. ELECTRICAL SHOCK OR DAMAGE TO
THE MACHINE MAY RESULT.
9. For best cleaning results select a concentrated
anti-bacterial dishwashing detergent containing
biodegradable anionic and nonionic surfactants.
NOTE: Avoid detergents containing phosphates.
WEAR SAFETY GLASSES
- DO NOT SPLASH
DETERGENT SOLUTION
IN EYES
Be certain to follow the
manufacturer’s mixing
instructions when adding
the dishwashing detergent
concentrate to water.
Hand wash all parts. Do not attempt to wash the
faceplate of any other components in a dishwasher.
DISASSEMBLY and CLEANING
CAUTION
PAGE 6
Fig. 15
Clean ALL Holes and Ports
with Brushes
CAUTION
CAUTION
CAUTION
WARNING
CAUTION