SANUPS A11H User manual

Instruction Manual
120V Model
2kVA, 3kVA
Uninterruptible Power Supply
M0008068

Introduction
Thank you for choosing the SANUPS (A11H).
SAVE THESE INSTRUCTIONS
This manual contains important instructions for A11H that should be followed during installation and
maintenance of the UPS and batteries to protect the safety of the service technician* and the customers.
To use the UPS correctly and safely, read this manual before using the UPS. After reading, please keep it
handy for convenient reference.
This UPS is intended for installation in a temperature-controlled indoor environment free of conductive
contaminants.
･Operating temperature: 0 to 40 ﾟC (32 to 104 ﾟF)
UPS is an abbreviation for Uninterruptible Power Supply.
Table of contents
§1. Before Use ................................................................................................................ 1
§2. Safety Precautions ................................................................................................... 2
§3. For Proper Operation............................................................................................... 6
§3.1 UPS Input Power Supply ............................................................................... 6
§3.2 Installation Precautions ................................................................................. 6
§3.3 Wiring Precautions ......................................................................................... 7
§3.4 Usage Precautions .......................................................................................... 7
§4.Checking the Contents of the Package .................................................................... 8
§5. External Dimensions and Part Names ................................................................... 9
§5.1 Front and Back Panels of UPS....................................................................... 9
§5.2 Control Panel and Indicators ........................................................................ 10
§5.3 External Interfaces ......................................................................................... 11
§6. Wiring . .................................................................................................................... 15
§6.1 Battery Connector Connection ...................................................................... 15
§6.2 Connecting Optional Equipment................................................................... 17
§6.3 Input Plug Connection................................................................................... 18
§7. Procedure Until Load Device Operation ................................................................ 20
§8. Preparation Before Operation ................................................................................ 21
§8.1 User Setting Check........................................................................................ 21
§8.2 UPS Charge.................................................................................................... 22
§8.3 Outage Simulation Test................................................................................. 23
§9. Load Devices Connection........................................................................................ 25
§10. Installation............................................................................................................ 26
§10.1 Checking Before Installation....................................................................... 26
§10.1.1 Installation Environment Check ......................................................... 26
§10.1.2 Installation Space Check ..................................................................... 26
§10.1.3 Setting Check ....................................................................................... 27
§10.2 Installation................................................................................................... 28
§11. Operating Procedures ........................................................................................... 29
§11.1 UPS Startup ................................................................................................. 29
§11.2 UPS Shutdown (Daily)................................................................................. 31
§11.3 UPS Shutdown (If Not to Be Used for More Than a Week) ....................... 32
This term is used to indicate service technicians from SANYO DENKI or entrusted from SANYO DENKI
with knowledge of this UPS.
Maintenance work must not be performed by other than a qualified service technician.
* Service technician

§12. User Settings......................................................................................................... 33
§12.1 Prior to Modifying the User Settings.......................................................... 33
§12.2 Setup Menu List .......................................................................................... 34
§13. Maintenance.......................................................................................................... 36
§13.1 Routine Checks .......................................................................................... 37
§13.2 Battery Test.................................................................................................. 38
§13.3 Bypass Breaker Reset.................................................................................. 39
§13.4 Maintenance by Service Personnel ............................................................. 40
§13.4.1 Battery Replacement ........................................................................... 40
§14. Alarm Sounds........................................................................................................ 42
§15. Troubleshooting..................................................................................................... 43
§16. How to Use Power Management Software .......................................................... 45
§17. Using Standard OS UPS Services........................................................................ 47
§17.1 Windows NT................................................................................................. 47
§17.2 Windows 2000/XP/Server 2003.................................................................... 48
§18. Using Optional Equipment................................................................................... 50
§18.1 Remote Switch ............................................................................................. 51
§18.2 Linked Operation Cable .............................................................................. 52
§18.2.1 Wiring and Settings for Linked Operation ......................................... 53
§18.2.2 Linked Operation ON Procedure......................................................... 54
§18.2.3 Linked Operation OFF Procedure....................................................... 54
§18.2.4 Linked Operation System Configuration ............................................ 55
§18.3 Outlet Box .................................................................................................... 56
§18.3.1 Outlet Box Wiring and Settings .......................................................... 57
§18.3.2 Configuration of an Output line Control System................................ 58
§18.4 Combining a Remote Switch and Outlet Boxes.......................................... 59
§18.5 LAN Interface Card ..................................................................................... 60
§18.6 Contact Interface Card ................................................................................ 61
§18.7 Connecting the Emergency Power Off (EPO) Terminals ........................... 62
§19. Characteristic of UPS ........................................................................................... 63
§19.1 Basic Operation............................................................................................ 63
§19.2 Protective Functions.................................................................................... 63
§19.3 Protective Function Table............................................................................ 64
§19.4 Specifications ............................................................................................... 65
§20. Warranty ............................................................................................................... 66

Before Use
1
§
§1 1. . B Be ef fo or re e U Us se e
The procedures to use the UPS are shown in the following. Be sure to proceed as follows to use the UPS safely
and properly.
Check the safety and usage precautions ⇒pages 2 to 7
Check the contents of the package ⇒page 8
Install the UPS ⇒pages 26 to 28
Wire the UPS ⇒pages 15 to 19
Check the default value of the user setting. ⇒pages 21 and 33 to 35
When the default settings do not match with
your environment or requirements
Change the user setting ⇒ User settings Guide
Perform the power outage simulation test ⇒pages 23 to 24
Connect the load devices ⇒page 25
Start up the UPS ⇒page 29
Turn the load device power on ⇒page 30
Charge the UPS ⇒page 22
Check the UPS daily by user ⇒page 37
UPS is malfunctioning, battery needs to be replaced, etc.
Contact your supplier for maintenance ⇒page 36
Maintenance by technically qualified personnel. ⇒pages 40 to 41
Connecting Optional Equipment ⇒pages 50 to 62
When using the power management software
to manage UPS power supply
Using the Power Management Software ⇒pages 45 to 46
If you are not using the power
management software, proceed to
the next item.
When using Optional Equipment
If you are not using optional
equipment, proceed to the next item.
If you do not need to change the user
settings, proceed to the next item.
Check the installation and working space ⇒page 6

Safety Precautions
2
§
§2 2. . S Sa af fe et ty y P Pr re ec ca au ut ti io on ns s
PRECAUTIONS
(IMPORTANT SAFETY INSTRUCTIONS)
This Manual contains important instructions for operating and maintaining the A11H202U011TW,
A11H202U111TW, A11H302U011TW, A11H302U111TW and the batteries to protect the safety of the service
technician and the customers.
Before installing, operating, performing maintenance or inspecting the UPS, be sure to read this manual and
accompanying documents carefully to obtain a clear understanding of the information related to its operation,
safety and important precautions.
This manual described two warning levels, DANGER and CAUTION, as described below.
Label Explanation
DANGER
！
Denotes immediate hazards which WILL probably cause severe bodily
injury or death, as a result incorrect operation.
CAUTION
！
Denotes hazards which COULD cause bodily injury and product or property
damage, as a result incorrect operation.
Additionally, even those hazards denoted by △
!CAUTION could lead to a serious accident, so the
instructions should be strictly followed.
The following labels indicate particularly important instructions which must be carefully followed. The
graphic symbols indicate prohibited and mandatory actions.
Symbol Explanation
Indicates actions that must not be allowed to occur (prohibited actions).
！
Indicates actions that must be taken (mandatory actions).
: This example signifies that the equipment must be securely grounded.
Indicates CAUTION (including WARNING).
Specific information appears within the graphic symbol or in an explanation
nearby.

Safety Precautions
3
1. Relocation and Transportation Precautions
CAUTION
• Be careful to avoid falling or dropping the UPS during relocation or transportation, as bodily injury could
result.
• Be careful to avoid back strain when handling the UPS.
• To avoid bodily injury caused by dropping the UPS, do not tilt it more than 5 degrees to either side when
moving the UPS vertically. Take preventative measures to avoid dropping the UPS if it must be tilted more
than 5 degrees when moving it.
2. Installation Precautions
CAUTION
• The UPS should be installed only by technically qualified personnel.
Improper installation can result in electric shock, bodily injury, and/ or fire.
• Never operate or store the UPS in the following environmental conditions.
Doing so may cause the UPS to malfunction, sustain damage or deteriorate,
which could result in a fire.
a. In ambient environmental conditions other than those specified in the product brochure and instruction
manual (temperature 0 to 40°C (32 to 104ﾟF), relative humidity 20 to 90%), such as in extremely high or
low temperature and high humidity.
b. Where the UPS is exposed to direct sunlight.
c. Where the UPS is directly exposed to the heat from a heat source, such as a stove.
d. Where the UPS may be subject to vibration or physical shock.
e. Near a device that may emit sparks.
f. In the presence of dust, salt or c orrosive or flammable gas.
g. Outdoors
• Be careful not to block the air intake and exhaust vents of the UPS.
Keep the front and back of the UPS at least 20 cm away from the wall.
Be careful not to block the air intake and exhaust vents of the UPS. If the air intake or exhaust vent is blocked,
the internal temperature of the UPS rises, which could cause battery deterioration resulting in a fire. For
maintenance, the UPS requires at least 1 m (40 inches) space at the front and 50 cm (20 inches) at the back.
• The space around the UPS must be ventilated. Unless the ventilation airflow is maintained,
gas produced by battery charging could result in rupture or explosion of the case.
• Install the UPS on a stable surface capable of bearing the weight (refer
to the table) of the UPS in the correct manner specified in this manual.
If the UPS is installed incorrectly, impact or vibration could cause it to
fall or move inadvertently, resulting in bodily injury. Be careful to avoid
back strain.
• Move packaging such as plastic bags and film and accessories such as screws to a place that is out of reach of
children. If a child, for example, places film over his or her head or swallows a screw, there is a danger of
suffocation.
3. Wiring Precautions
CAUTION
• Wiring should be performed only by technically qualified personnel.
Incorrect wiring can result in electric shock and/or fire.
• Protection in primary circuits against over currents, short circuits and earth faults is not provided
inside this UPS. Protection in primary circuit against over currents short circuits and earth faults
shall be provided as part of the building installation.
• Connect the grounding cable securely in the manner specified.
Failure to connect the grounding cable may result in electric shock.
• The grounding cables of all load devices* connected to the output of the UPS must be securely connected
to the grounding terminal. Failure to connect the grounding cables correctly may result in electric shock.
* Load devices are devices such as computers that are connected to the UPS.
！
！
！
！
！
！
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Model Weight kg lbs
A11H202U011TW 52 114.6
A11H202U111TW 64 141.1
A11H302U011TW 65 143.3
A11H302U111TW 81 178.6

Safety Precautions
4
4. Operating Precautions
DANGER
• Immediately shut the UPS off if it malfunctions, or if an unusual odor or noise is observed. Failure to do so may
result in a fire.
• To avoid electric shock, do not open the cover of the UPS. Do not detach the cover of the options, except when
you use some options. There is danger of electric shock and equipment damage.
PROHIBITED
• Never use the UPS for the following types of loads:
a. Medical instruments used for life support.
b.Controlunitsfortrainsorelevators, failure of which could cause bodily injury.
c. Computer systems upon which social or public infrastructure depends.
d. Devices which serve applications related to the above.
Contact your sales representative if you need to use the UPS in an application like the above. Special
equipment, such as redundant devices or an emergency generator must be incorporated when operating,
maintaining and controlling systems in which a UPS is used with loads affecting life-support or public
infrastructure-dependent applications.
• Do not smoke or use an open flame near the UPS, as it could cause the UPS to explode or rupture, resulting in
injury or fire.
• Do not place containers of liquid, such as a flower vase, on the UPS. If the container was to spill, the liquid
could cause a short circuit, resulting in sparks or fire inside the UPS.
• Do not sit, step or lean on the UPS, as bodily injury could result if the UPS was to fall.
• Do not operate the switches with wet hands. There is danger of electric shock.
• All repairs and modifications to the UPS are prohibited. The UPS contains high voltage and no user serviceable
parts. Opening the cover, exchanging the battery, parts exchange, and repair can result in electric shock and
damage to the UPS when performed by anyone other than qualified service personnel. All such repairs and
modifications will void the warranty.
CAUTION
• The following table shows the UPS states resulting from operation of the MAIN MCCB breaker and ON/OFF
switch. Check the indicators before and after operating. Do not touch the MAIN MCCB and ON/OFF unless
necessary. If power is supplied incorrectly, an electric shock or bodily injury could result.
• Avoid inserting sharp objects or fingers into the fan. Doing so may result in bodily injury.
• Do not touch the UPS, including the cables, if you hear thunder nearby. There is danger of electric shock from a
lightning strike.
5. Maintenance and Inspection Precautions
CAUTION
• Maintenance and repair of the inside of the UPS should be performed only by technically qualified personnel.
Electric shock, bodily injury and burns, fuming, or fire could otherwise result.
• Contact your nearest sales representative or authorized service center to have the UPS checked
out or to replace defective parts. Opening the cover carelessly can result in an electric shock or burn.
• Replace the batteries periodically (once every 4.5 years when operated at 25°C (77ﾟF)).
Using batteries after their service life has expired may cause a fire.
• Never use organic chemicals such as gasoline, thinner, benzene or detergent to clean batteries.
These can cause the casing to crack and leak, resulting in fire.
• Do not allow sharp metallic objects or fingers to touch the battery connectors of the UPS. Doing so may result in
an electric shock.
• Do not touch any parts inside the UPS, even when AC input is removed.
Voltage produced from the batteries can still cause an electric shock.
！
！
UPS Status Power Output Status
MAIN MCCB ON/OFF OUTPUT LEDs
OFF STAND BY Stopped BACK UP (off-orange), OUTPUT (off-green)
ON STAND BY Stopped BACK UP (off-orange), OUTPUT (off-green)
OFF ON Power supplied from inverter BACK UP (lit-orange), OUTPUT (lit-green)
ON ON Power supplied from inverter BACK UP (off-orange), OUTPUT (lit-green)
！
！

Safety Precautions
5
6. Radio Frequency Interference
CAUTION
• This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in the
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
7. Battery Handling Precautions
CAUTION
• Battery servicing should be performed by technically qualified personnel. Keep unqualified personnel away
from batteries.
• Replace batteries only with the same model and brand: HRL1234WF2FR manufactured by CSB BATTERY Co.,
LTD. Risk of explosion if battery is replaced by an incorrect type.
• The batteries in this product are lead type batteries which are a reusable resource. Please cooperate by
recycling when replacing or disposing of used batteries. Dispose of used batteries according to the instructions.
Customers should not dispose of used batteries themselves. To dispose of used batteries, contact your nearest
sales representative, an authorized industrial waste handling company, or repack them in their original cartons
and send them to your supplier or SANYO DENKI.
• Do not use batteries after their service life has expired. Doing so may result in fuming or fire. Additionally, the
battery backup function may fail to operate with such batteries, so that power will not supplied to the load
when a power outage occurs.
• Batteries pose hazards for electrical shock and dangerous short-circuit current. The following precautions
should be observed when working with batteries.
a. Remove watches, rings and other metal objects.
b. Use insulated tools.
c. Wear rubber gloves and boots.
d. Do not lay tools or metal parts on top of batteries.
e. Disconnect the charging source prior to connecting or disconnecting battery terminals.
f. Determine whether the batteries have been inadvertently grounded, and if so, remove the source of
grounding. Contact with any part of a grounded battery can result in electric shock.
• Do not attempt to open or disassemble batteries. The electrolyte is harmful to the skin and eyes. The battery
contains diluted sulfuric acid, which is extremely toxic. If a battery leaks, take appropriate measures to prevent
any battery fluid contacting your skin or clothing. Diluted sulfuric acid may cause blindness if it gets into the
eye, may burn skin upon contact. It is electrically conductive and corrosive. Observe the following procedures if
electrolyte spills:
a. Wear full eye protection and protective clothing.
b. If sulfuric acid contacts the skin, wash it off immediately with water.
c. If sulfuric acid contacts the eyes, flush thoroughly and immediately with water, and seek medical
attention.
d. Spilled sulfuric acid should be washed down with a suitable acid-neutralizing agent, such as a solution
of approximately one pound (500 grams) bicarbonate of soda in one gallon (4 liters) of water. The
bicarbonate of soda solution should be applied until evidence of reaction (foaming) has ceased. The
resulting liquid should be flushed with water and the area dried.
• Lead acid batteries can present a risk of fire due to generation of hydrogen gas. The following procedures
should always be followed:
a. DO NOT SMOKE when near batteries.
b. DO NOT allow flames or sparks near batteries.
c. Before working with batteries, discharge static electricity from the body by first touching a grounded
metal surface before touching the batteries.
• If a fire occurs near a battery, do not use water to extinguish it. Use only a powder-distinguishing agent (ABC).
Using water can cause the fire to spread.
• Do not dispose of batteries in fire, as they could explode.
• Strictly observe the following precautions when handling the batteries. Failure to do so may cause battery
leakage, overheating or explosion.
a. Do not solder to any part of the battery directly.
b. Do not charge the battery with reversed positive (+) and negative (-) terminal polarity.
c. Do not mix different battery types, brands or versions.
d. Do not attempt to peel off or break the outer covering of a battery.
e. Do not subject batteries to strong physical shock, or throw them away.
f. Clean batteries with water-moistened cloth squeezed hard. Do not use organic compounds such as
gasoline, thinner, benzene or detergent.
g. Electrical energy may remain in a battery even after its service life has expired.
Do not allow sparks near used batteries, and protect them from short-circuiting.
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！
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For Proper Operation
6
§
§3 3. . F Fo or r P Pr ro op pe er r O Op pe er ra at ti io on n
§
§3 3. .1 1 U UP PS S I In np pu ut t P Po ow we er r S Su up pp pl ly y
(1) Input Power Requirements
The input power of this UPS is shown in the following table.
MODEL AC input voltage AC input frequency
A11H202U011TW
A11H202U111TW
A11H302U011TW
A11H302U111TW
120V (55 to 150V *1) 40 to 120Hz
*1. UPS operation switches to battery power supply after AC power supply operation continues for one minute
when AC input voltage is 96V or less.
And UPS operation switches to battery power supply immediately under the following condition;
when AC input voltage is 55 - 68V, load reduction factor exceeds 40%, or
when AC input voltage is 68- 80V, load reduction factor exceeds 70%.
(2) The current capacity of the AC power supply
The current capacity of the AC power supply must satisfy the requirements of the UPS.
(The current capacity varies according to the MODEL.)
MODEL Input capacity Recommended capacity of breaker
A11H202U011TW
A11H202U111TW 1.8kVA 20A
A11H302U011TW
A11H302U111TW 2.7kVA 30A
UL standard *2
*2. Protect branch circuits by using the breaker of the specified capacity on distribution panels. To meet the
requirements of UL standards, always protect both polarities.
§
§3 3. .2 2 I In ns st ta al ll la at ti io on n P Pr re ec ca au ut ti io on ns s
(1) The UPS should be installed in the suitable environment.
See §10 “Installation”.
(2) Carefully consider the leakage current when a leakage
circuit breaker is installed on the input side.
The maximum leakage current of the UPS is 3mA.
(3) Keep the UPS at least 1 m (about 40 inches) away from
CRT displays. Other devices which may be sensitive to
magnetic flux should be kept away from the UPS,
as it emits a slight amount of magnetic flux.
(4) The UPS employs a fan for forced-air cooling. Provide a clearance at the front and back of the UPS to
permit free airflow at the air intake and exhaust vents.
(5) Perform settings or preparations for operation of the UPS before fixing the UPS on the floor.
at least 1m
(40 inches)
For installation of the UPS allow for the space at least 1 meter (40 inches) at the front and back
Note for working space

For Proper Operation
7
§
§3 3. .3 3 W Wi ir ri in ng g P Pr re ec ca au ut ti io on ns s
* Installation must be done in accordance with the National Electric Code Articles 110-17 and 110-18.
(1) When the AC input power is single-wire grounded, always connect the ground phase to the W
terminal (S phase) side on the UPS. See §6.3 “Input Plug Connection” for details.
(2) As far as possible, do not ground the output (load) side. If you must make a single-wire grounded
connection, always connect the ground phase to the W terminal (V phase) side on the UPS. (This is to
prevent short-circuiting by the ground.) See §9 “Load Devices Connection” for details.
§
§3 3. .4 4 U Us sa ag ge e P Pr re ec ca au ut ti io on ns s
(1) Never short-circuit the output terminals.
Doing so causes protective functions to activate or circuit breakers to trip, preventing output.
(2) Unsuitable load devices
Do not connect laser printers, plain paper fax machines, copy machines, or overhead projectors as
load devices. Such devices typically include heating elements that draw high current. This may cause
an overload that could prevent battery backup operation when an outage occurs, and could damage
the UPS.
(3) Power supply environment
If the UPS is used in an environment subject to long and frequent power outages (more than once a
week), the batteries may not receive sufficient charge, which could result in foreshortened battery
life and premature battery failure
(4) If the UPS is not operated for a long period, the batteries may require recharging. If the batteries in
the UPS are left uncharged, their service life will be greatly foreshortened. Recharge (refresh charge)
in accordance with the UPS storage environment as shown in the table below. See §8.2 “UPS Charge”
for details.
Operation
Storage Temperature Charge Interval A11H***U011 A11H***U111
25°C Once every 6 months At least 24 hours At least 36 hours
30°C Once every 4 months At least 24 hours At least 36 hours
40°C Once every 2 months At least 24 hours At least 36 hours
(5) Insulation testing
Before testing indoor wiring insulation, shut down the UPS and disconnect the input and output
cables. Conducting an insulation test with the UPS connected may damage electronic components
such as the built-in arrester.
(6) Rack support rails (not supplied) are required to mount the UPS on a rack. For details, contact your
supplier or Sanyo Denki representative.
①Set BATT MCCB on the back panel of the UPS to “ON”.
②Set MAIN MCCB on the back panel of the UPS to “ON”.
↓Recharging starts.
③Continue operation for at least hours specified in the table.
④Set MAIN MCCB to “OFF” after the hours specified elapse.
Recharging procedures

Checking the Contents of the Package
8
If you sell the UPS or transfer ownership to a third party, all accessories and other items supplied
with the UPS must be sold or transferred together with the UPS.
§
§4 4. .C Ch he ec ck ki in ng g t th he e C Co on nt te en nt ts s o of f t th he e P Pa ac ck ka ag ge e
After opening the package carton, check to be sure that it contains all of the following items.
Are UPS and all accessories in ?
Is there no visible damage on the UPS?
Check and put the mark in □ .
If any item is missing, contact your supplier or SANYO DENKI.
□A11H 1 □Instruction Manual 1
□Network cable 1 □Power Management
Software disc CD-ROM 1

Note about sale or transfer of ownership
□User Settings Guide 1
□Floor Fixation Plate 2

Part Names
9
§
§5 5. . E Ex xt te er rn na al l D Di im me en ns si io on ns s a an nd d P Pa ar rt t N Na am me es s
§
§5 5. .1 1 F Fr ro on nt t a an nd d B Ba ac ck k P Pa an ne el ls s o of f U UP PS S
Depth Weight
Model mm inch kg lbs
A11H202U011TW 52 114.6
A11H202U111TW 565 22.24 64 141.1
A11H302U011TW 65 143.3
A11H302U111TW 660 25.98 81 178.6
Front RearView RearView
No. Name Label Function
① Control panel and indicators - Control panel for control operations, UPS status display, and
function settings
② Input power plug - Input power plug
③ Battery connector - Battery connector
④ Input breaker MAIN MCCB Input power On and Off breaker
⑤ Output terminal(s) OUTPUT Power output terminal(s)
⑥ Bypass breaker BYPASS OC Breaker to protect bypass circuits
⑦ Battery breaker BATT MCCB Breaker to protect battery circuits
⑧ Exhaust vent for cooling fan - Ventilation inside UPS
⑨ PC interface PC I/F Connector for the Power control software
⑩ Card interface CARD I/F Connector for the Optional interface card*2
⑪ Option card slot OPTION CARD Optional interface card*2 slot
⑫ External control terminals AUX.OUTPUT Connect an optional system control box *2, or an emergency
power off (EPO) switch.
⑬ Remote switch connectors
REMOTE Connect an optional remote switch *2, or optional linked
operation cables.
⑭ Forced bypass switch*1 Forced Bypass Switch to bypass power supply during maintenance
connecting the maintenance bypass unit (optional)*2
64 440
[17.32]
ON/OFF
175
[6.89]
MCCB
*1. Activate the Forced Bypass switch when using a maintenance bypass unit (optional). Normally, do not change
the position of this switch. Leave it set to “Inverter”.
*2. Contact your supplier or SANYODENKI for details of the optional devices. Refer to the Instruction manual of the
optional devices for more information such as specifications and installation of the optional devices.
Note
Length: 1.8 m
(70.9 inches)
⑭
⑩⑨
①
③
⑧
⑥
②
⑤
②
Length: 1.8 m
(70.9 inches)
⑪
⑥
⑫
⑬
④
③
⑦
(Inside cover)
(Inside cover)
(Inside cover)
(Inside cover)
(Inside cover)
⑦
⑤
⑩⑨
⑫
⑬
⑪
④
⑧
mm[inch]
A
A
1
11 1H H2 20 02 2U UA
A
1
11 1H H3 30 02 2U U

Part Names
10
§
§5 5. .2 2 C Co on nt tr ro ol l P Pa an ne el l a an nd d I In nd di ic ca at to or rs s
Functions
No. Label Status display Lit Not lit Blink Fast blink
①BACK UP UPS input power status,
UPS operation status
AC input power error,
Battery back up
AC input power
normal
AC input power error,
UPS output stop -
②OUTPUT UPS output power status Output power supply OFF Power supply
bypassing
During ON/OFF delay
operation of output line
control operation *2
③INVERTER UPS output power status UPS power supply OFF - -
④BYPASS UPS output power status Bypass power supply OFF --
⑤BATT.LOW Battery status
Battery voltage low,
Battery charge is 25 %
or less
Battery power
normal Battery exhausted -
⑥25 Load level 25% Load 25% or more Load under 25% - -
⑦50 Load level 50% Load 50% or more Load under 50% --
⑧75 Load level 75% Load 75% or more Load under 75% --
⑨100 Load level 100% Load 100% or more Load under 100% *1 -
⑩
LOAD (%)
O.L. Overload display Load 105% or more Load under 105% --
⑪ALARM Alarm Failure detected No failure --
⑫ON/OFF Operation status Output power supply OFF Power supply
bypassing
During ON/OFF delay
operation of Linked
operation *3
⑬ON/OFF UPS ON/OFF switch
⑭BATT.TEST Battery test Result: Normal -
Testing
↓Blinking speed changes.
Result: Error
⑮BATT.TEST Battery test operation
⑯CLEAR Stop buzzer, clear result of battery test
The LEDs on the control panel are
described as “Green ON/OFF” or “Red ALARM”.
The LEDs state are indicated as follows;
: LED lights. : LED blinks.
Indications of LED in this manual
*1. For about 5 seconds after MAIN MCCB is set to “ON”, the LOAD “Green 100” blinks.
*2. Blinks during delay operation when output line control is being performed with an optional outlet box. The blinking is
faster than the blinking which indicates UPS bypass power supply.
*3. Blinks during delay operation when linked operation is being performed with an optional remote switch and optional
linked operation cable(s). The blinking is faster than the blinking which indicates UPS bypass power supply.
Note
⑪②
③
④
⑯
⑮ ⑭
⑩
⑨
⑧
⑦
⑥
①
⑫
⑬
⑤

Part Names
11
§
§5 5. .3 3 E Ex xt te er rn na al l I In nt te er rf fa ac ce es s
No. Name Function
①PC I/F
PC interface
(RS-232C)
Connect the computer to this connector with the supplied Network cable.
The unit functions as follows, depending on the value of the Interface user setting.
Set the Interface setting to select the functions that you want to use. See §3.4 “Setting PC
Interface” in the
User Settings Guide for details on the setting procedure.
1．Interface setting: Workstation
 Select this setting when you want to perform power management and shut down the
computer (personal computer, workstation, etc.) by means of communications
between the UPS and the computer, using the power management software on the
supplied CD-ROM or another power management application.
For more information about the power management software, see §16 “How to Use
Power Management Software” or the User Guide on the supplied CD-ROM.
2．Interface setting: Standalone
 Select this setting when you want to shut down the UPS automatically, using the
standard UPS service* provided by the operating system (NetWare, Windows NT,
etc.).
Signalnames Externalview
MCCB
2 RXD
3 TXD
5 GND
4 DTR
6 DSR
8 CTS
7 RTS
⑥
⑦
⑧
⑨
①
②
③
④
⑤
D-sub 9-pin Male
Fixing screw
inch
• See §17 “Using Standard OS UPS Services” for more information about the setting
procedure.
• Do not connect the supplied Network cable when using an operating system
(Windows 95, 98, etc.) that does not have a standard UPS service. Backup may not
be possible when a power outage occurs.
• When using the optional power management software with a serial connection, set
the Interface setting to Workstation. The UPS may stop immediately on a power
outage if the setting is set to Standalone.
* Note about using UPS service functions
④
③
①
②

Part Names
12
No. Name Function
②CARD I/F
Card interface
This is a dual-purpose interface, for connection of Sanyo option cards (LAN interface card,
contact interface card) and for output of UPS status signals.
To use the LAN interface card, set the Interface user setting to Workstation (default setting).
See §3.4 “Setting PC Interface” in the User Settings Guide for details on the setting
procedure.
Interfaceconnectorterminalnames Externalview
External transmission signals
Signal name Description
AC input error Active* when UPS is supplying battery power due to failure of
utility power.
Battery low Active when battery voltage decreases to below the specified
level during battery power supply.
AC output Active when AC power is being supplied to the UPS OUTPUT
terminals.
Bypass output Active when bypass power is being supplied to the UPS
OUTPUT terminals.
Device error Active when a fault occurs in the UPS main unit.
* Active = transistor conduction state
External transmission signal electrical characteristics
• Interface: Transistor open collector output
• Maximum rating: DC +35V/100mA
• Normal state: Open (high impedance); Active state: Conduction
• When connecting inductive or capacitive loads, do not exceed the maximum rating.
• When connecting a voltage load, connect - (minus) polarity to the COM (common) pin, and
ensure that the maximum rating is not exceeded. Use in excess of the maximum rating or
connection of applied voltage with the wrong polarity can result in damage to the UPS.
AC voltage cannot be applied.
• External transmission signals are transistor output. If you require no-voltage contact
(relay contact), use the optional contact interface card.
Notes
External transmission
signals
6 AC input error
4 AC output
2
3
7 Battery low
8 Device error
9 Bypass output
5 COM(common)
1
For SANYO DENKI option cards only
(cannot be used for other purposes)
The LAN interface card and the contact interface card
cannot be used simultaneously.
Note
⑨
⑧
⑦
⑥
⑤
④
③
②
①
D-sub 9-pin Female
Fixing screw
inch

Part Names
13
No. Name Function
③REMOTE (2)
Remote switch
connectors
These are connectors for remote ON/OFF signal input and for linked operation.
Connect an optional remote switch for remote control of UPS ON/OFF and computer
shutdown from a remote location, or connect an optional linked operation cable.
These connectors function as follows, depending on the setting of the Interface user setting.
1．Interface setting: Standalone
 UPS Remote ON/ UPS Remote OFF
2．Interface setting: Workstation
 UPS Remote ON/One-touch system shutdown
By a Remote switch OFF operation, you can perform a one-touch shutdown of
computers connected to the UPS from a remote location.
Select the Interface setting for the functions you want to use.
See §3.4 “Setting PC Interface” in the
User Settings Guide for details on the setting
procedure.
REMOTEconnectorterminalnames Externalview
There are 2 REMOTE connectors, each with the same functions.
• For remote control of one UPS unit, connect either of the connectors to a remote switch.
• For control of multiple UPS units, connect as follows.
Connect one of the REMOTE connectors on one UPS unit to a remote switch.
Connect a linked operation cable (option) to the other REMOTE connector to link the
next UPS. You can connect up to 5 UPS units, and set the ON/OFF delay for each unit, so
that you can start and stop the units in sequence. This method of operation is called
“Linked operation”.
For details, see §18.1 “Remote Switch” and §18.2 “Linked Operation Cable”.
Linked operation configuration
UPS REMOTE
connector
COM
ON input
OFF input
ON switch
2
1
3
4
5
6
Remote switch
(option)
OFF switch
COM
Unused
Mini DIN 6-pin Female
2 connectors (same function)
Remote switch
Linked operation
cables

Part Names
14
No. Name Function
④AUX.OUTPUT
External control
terminal block
These are terminals for connecting the optional outlet box and for use as EPO terminals*1.
Connecting an outlet box to the UPS provides three output lines: OUTPUT0, 1, and 2. You can set
ON/OFF delay times for OUTPUT1 and 2, allowing you to control system start and stop. This
function is called “Output line control”.
*1: EPO is an abbreviation of Emergency Power Off.
Externalview AUX.OUTPUTterminalnames
AUX.OUTPUT (OUTPUT) terminals 1 to 4: Outlet box connection terminals
Connect the optional outlet box for control of UPS output lines. In the user settings
menu, you can set ON/OFF delay times for OUTPUT1 and OUTPUT2 of the outlet box,
allowing you to start and stop connected loads in sequence.
For details, see §18.3 “Outlet Box”.
AUX.OUTPUT (EPO) terminals 5 and 6: EPO terminals
Connect these to the terminals of a switch or other device to enable Emergency Power
Off of UPS output.
When the switch is pressed in an emergency, the EPO terminals are shorted and UPS
output stops. For details, see §18.7 “Connecting the Emergency Power Off (EPO)
Terminals”.
The switch to connect to the EPO terminals is not provided as a standard option for the
UPS. Check the following specifications, and use a switch that complies with the
specifications, or connect to compliant contacts on your system.
EPO terminal specifications
• Circuit voltage: DC+5V (terminal 6 is - (minus) polarity)
• Current when shorted: Approx. 10 mA
• EPO operating conditions: Short-circuit terminals 5-6 for 0.2 seconds or longer
• EPO terminals: One-touch terminal block (compatible wires: AWG26 to 20)
When using a transistor or other semiconductor
switch, connect terminal 6 to - (minus) polarity,
as shown in the figure.
(Connection direction is not specified for nonpolar
switches.)
Connect
outlet box
EPO
terminals
1
2
3
4
AUX.OUTPUT
5
6Switch
contacts*2
Outlet box
(option)
One-touch terminal block
(Compatible wires: AWG26 to 20)
Cable supplied with
outlet box
*2 Connecting switch or other contacts to EPO terminals
EPO
terminals
AUX.OUTPUT
5
6
+
-

Wiring
15
§
§6 6. . W Wi ir ri in ng g
§
§6 6. .1 1 B Ba at tt te er ry y C Co on nn ne ec ct to or r C Co on nn ne ec ct ti io on n
CAUTION
！
• Be sure to lock the casters before wiring. Failure to do so can result in bodily injury.
• Wear insulated gloves and take other precautions when connecting the batteries.
Otherwise electric shock can result.
• There is a constant voltage (max. approx. 48V:A11H202U, 60V:A11H302U) at the
battery terminals. Do not touch them with your hands or short circuit them. Bodily
injury can result.
• The battery connector cannot be inserted in the wrong orientation. If it does not go in,
do not try to force it. Doing so can damage the connector and result in electric shock.
• Be careful not to get your hands caught when securing the cover.
Proceed as follows to connect the battery connectors inside the front covers.
① Lock four casters with lock fittings.
② Remove three front panels on the UPS.
③ Loose the screw on the battery covers and remove the battery covers.
④ Remove all insulation tapes from the battery connectors of the battery pack side.
Unlock
Lock
②While firmly pressing
in at the two locations
indicated by ●, lift up
and pull forward.
④Remove the insulation
tapes from the battery
connectors.
②While firmly pressing in at the
two locations indicated by ●,
slide down and pull forward.
This battery pack is
not equipped in Model
A11H***U011
．．．
TW.
③Loose the screw, slide the battery
cover up, and pull forward.

Wiring
16
⑤ Connect the battery connectors.
⑥ Verify that Forced Bypass is set to “Inverter”.
⑦ Attach two battery covers.
⑧ Attach three front panels.
⑨ Remove the battery breaker cover on the back panel of the UPS.
⑩ Set BATT MCCB to “ON”.
This completes the battery connector connection.
MCCB
⑥Forced Bypass switch should be inverter
position.
⑦Insert the tabs on the left and right sides
of the battery cover into the slots and
press it down until you hear a click
sound. Secure with the screws.
⑧Place the front cover
over the battery cover,
and press it down.
⑤The connector cannot be inserted
in the wrong orientation. Check
the correct insert orientation, and
push in until you hear a click.
⑧First catch the claws on the top side,
then push the bottom side in.
⑨Remove the screws, and
remove the breaker cover.
⑩Set BATT MCCB to “ON”.
The removed cover is reattached in §10 “Checking before installation”.
Leave it removed. Do not lose the screws and cover.
Notes
A
A
1
11 1H H2 20 02 2U U A
A
1
11 1H H3 30 02 2U U

Wiring
17
§
§6 6. .2 2 C Co on nn ne ec ct ti in ng g O Op pt ti io on na al l E Eq qu ui ip pm me en nt t
CAUTION
！
Before connecting optional equipment, disconnect the UPS input power plug from
the utility power outlet and make sure that the UPS is completely stopped. Failure
to do so can result in electric shock.
If you want to use a Network cable or optional equipment, connect them before operating the UPS.
If you need to connect them after operating the UPS, do so after completely stopping the UPS and
disconnecting the input power plug from the utility power outlet.
For details about wiring and settings, see the descriptions in §16. “How to Use Power Management
Software” and §18. “Using Optional Equipment” and the instruction manual supplied with the optional
equipment.
Contact your supplier or a SANYO DENKI representative for more information about optional equipment.
MCCB
Using a LAN interface card ⇒page 60
Using a contact interface card ⇒page 61
Connecting an outlet box and performing output line control ⇒pages 56 to 58
Connecting a Network cable and using the power management
software (on supplied CD-ROM)⇒pages 45 to 46
• The contact interface card and the LAN
interface card cannot be used simultaneously.
• The PC I/F connector and the CARD I/F
connector cannot be used simultaneously.
Notes
Connecting a remote switch for remote operation ⇒page 51
Using linked operation ⇒pages 52 to 55
Connecting the Emergency Power Off (EPO) terminals ⇒page 62