sapphire spas. myHotTub User manual

Spa owners manual

Register your spa
Please take a moment to register your warranty. This will allow us to contact
you in regards to important product notication and ensure that you enjoy
your Sapphire Spa for many years to come. Prior to registering, you will need
the serial number that is located within the equipment compartment of your
Sapphire Spa. To register please go to http://www.sapphirespas.com.au/
warranty-registration.
MYSPA RECORD
Please ll in the information below and save these instructions for future
reference. Sapphire Spas will request this information upon submission
of a service request.
Your Name
Date of Purchase
Spa Model Name
Date of Installation
Dealer
Dealer Address
Control System Number (circle) SV2 SV3 SV4 iTouch
Serial Number (located in the equipment compartment of your spa)
Filter maintenance 12
Acrylic surface cleaning 14
General maintenance 16
Draining your spa 18
Safety information 20
Important notice 20
Trouble shooting & error codes 21
Welcome 2
Step 1 – Inspection 4
Step 2 – Electrical 6
Step 3 – Filling your spa 8
Step 4 – Controlling your spa 10
Step 5 – Heat up 11
Welcome Contents
Please take the time to read the entire manual before operating your spa.
This manual holds vital information for a spa owner and we suggest keeping
it in a safe place.
This manual will acquaint you with the operation of your new spa and general
maintenance required. This manual may also be found on our website. Every
eort has been made to ensure the accuracy of this owner’s manual, however
Sapphire Spas reserve the right to change specications or design without
notication or obligation. If you have any questions about any aspect of your
spa set up, operation or maintenance, contact your authorised Sapphire Spas
dealership or Sapphire Spas Head Oce.
Owners Manual |32 |Owners Manual

As part of the Sapphire family our level of care doesn’t end
once you hand over the money. Remember that, as a Sapphire
Spa owner, you’re protected by our lifecare commitment;
just contact the team at your local store
Take the time to look through ‘WELCOME to our Family’ tab
on our website:
Welcome to our family
PREPARE for your spa
everything you need to know once you’ve
bought your spa, where to put it at home
& how to prepare for the delivery
INSTALL your spa
everything you need to know as you’re
installing your spa, including technical
information for your tradies
ENJOY your spa
we know all you want to do is jump in –
nobody wants to read the manual! As part
of the Sapphire Family we’re here to guide
you every step of the way with simple
instructions & practical videos, as you
enjoy your new spa at home
Tips & Tricks
we understand nothing ever goes to plan
so here’s the knowledge we’ve accumulated
over the years
mySpa@Home help
is a comprehensive collection of ‘how to’
videos, manuals & quick references guides
to have right by your side as you enjoy
your new purchase
Owners Manual |54 |Owners Manual

Pump connection Release valve open (gate)
Release valve open (inline)
slide lter face upwards
unwrap your new spa what do I do rst?
Inspect for damage
Carefully unwrap your spa and thoroughly inspect
it for any damage. If you notice any transit damage
to your product, please photograph the damage,
keep all paperwork/labels and contact the dealer
from which the spa was purchased immediately.
Rotate jets
Rotate all jets to the ‘on’ position.
Wipe out excess water
Your Sapphire Spa has been thoroughly factory
tested during the manufacturing process to ensure maximum
reliability and long term satisfaction. Wipe out any excess
water from the spa that may have drained from the plumbing
after testing and make sure the spa
is clean prior to lling.
Check pump connection and release valves
Prior to lling your spa, remove the side panels where
the engine compartment and control equipment are
situated. Ensure all your pump connections are tight
and release valves are
open as they may have shifted during transit.
Remove filter tray & cartridges
Slide lter face upwards, then remove lter
tray cover & lter cartridges before lling
(2 x cartridges in spa pools / 4 x cartridges
in swim spas)
Check air controls
Ensure all air controls on the topside of your
spa are turned to the ‘o’ position. Failure
to turn o the air controls will extend your
heat up time dramatically.
Warning: It is important that home owners comply with state and council regulations which are in place to improve
safety outcomes. Additional information can be obtained from your local council or please visit spasa.com.au
VIDEO INSTRUCTIONS
Visit the mySpa@Home support page
sapphirespas.com.au/myspa-at-home
for video instructions.
Owners Manual |76 |Owners Manual

myHotTub
spa pool prior to lling
Attaching cover lifter
Once your spa is in it’s nal position, we
recommend attaching your cover lifter before
you ll your spa, to ensure enough clearance
for the lifter mechanism to operate freely.
Do not place too close to nearby walls
All cover lifters have dierent clearance parameters
Access in cabinet power supply BEFORE FILLING
Before lling your spa, remove door panel and bring
power out of the corner that’s applicable especially
if 15amp cord & plug are supplied as cord is 4.5MTS
in length from the control box.
Check the drain valve
Ensure the drain valve of the spa pool is closed.
Please note: all drain valves are external,
excluding myHotTub (as above inside cabinet)
hose
spa pool equipment access
remove these screws
with an allen key
where applicable
remove the raised
joiner strips which
hold panels in place
where applicable
removable side panel
extends up under
acrylic ange (ange
is 90mm in height)
ideal electrical
conduit access
through corners
of spa as we’ve
allowed 35-40mm
access to enable
conduit to be hidden
Detail for removing the cabinet doors,
plumbing location, electrical power cord
/ conduit access to power control box
Owners Manual |98 |Owners Manual

remove these screws
with an allen key
where applicable
remove the raised
joiner strips which
hold panels in place
where applicable
removable side panel
extends up under
acrylic ange (ange
is 90mm in height)
ideal electrical
conduit access
through corners
of spa as we’ve
allowed 35-40mm
access to enable
conduit to be hidden
Detail for removing the cabinet doors,
plumbing location, electrical cabling
conduit access to power control box
Pump connection Release valve open (gate)
Release valve open (inline)
swim spa prior to lling swim spa equipment access
Check the drain valve
Ensure the drain valve on the outside of the spa
cabinet is closed.
Check pump connection and release valves
Prior to lling your spa, remove the side panels where
the engine compartment and control equipment are situated.
Ensure all your pump connections are tight
and release valves are open as they may have shifted during
transit.
Heat & Cool pump installation
We’ve compiled all technical information for
your tradies but call your local store if there’s
something that you can’t nd here
Take the time to look through ‘WELCOME
to our Family/install your spa’ tab on
our website:
Owners Manual |1110 |Owners Manual

electrical
tradie information
Qualified electrician
Ensure a qualied electrician has
hooked up your power source.
SV Series Spa Controls
Electrical Wiring (Terminal Block Connections)
AUS / NZ / European Models (230-240V AC)
230-240V (5 wire) three phase
11
230-240V (3 wire) single phase
Terminal Wiring
P3 Link to CS
P2 Link to CS
CS Link to P3 and P2
P1 Phase
G Earth
N Neutral
*Dip Switch 5 OFF
*Dip Switch 6 OFF
230-240V (4 wire) dual phase
Terminal Wiring
P3 Link to CS
P2 Phase 2
CS Link to P3
P1 Phase 1
G Earth
N Neutral
*Dip Switch 5 ON
*Dip Switch 6 OFF
Terminal Wiring
P3 Phase 3
P2 Phase 2
CS Not used
P1 Phase 1
G Earth
N Neutral
*Dip Switch 5 ON
*Dip Switch 6 ON
Tools Required: Wire Strippers, Phillips head screwdriver, flat head screwdriver
Remove five (5) x Phillips screws from mains lid to access terminal block.
Cut away appropriate length of outer insulation from mains power cable and
strip away 25mm (1") of wire insulation from the end of each wire.
Route mains cable through one of the two snap out holes provided and
secure the cable with a gland to provide adequate cable strain relief
(Tighten gland with use of a tool to ensure supply line anchorage point
cannot be removed by hand).
Push the wires into the correct terminals as labelled. Refer wiring guide below
or on the sticker inside the terminal block area.
Tighten all screws on the terminal block with a screwdriver and check to
ensure each wire has been firmly secured. Then screw mains lid back on.
WARNING
This appliance must be supplied through a residual current device
(RCD) having a rated residual operating current not exceeding 30mA.
Correct wiring of the main electricity board, RCD and spa pack is critical.
.
When installing appliance refer to your local wiring regulations.
When installing mains power cable providing service loops (additional wire
length for future serviceability) to incoming wiring is recommended.
* Refer Dip switch information on page 11
N
P1
P2
CS
P3
G
N
P1
P2
CS
P3
G
N
P1
P2
CS
P3
G
Owners Manual |1312 |Owners Manual

DO NOT fill spa by placing hose in the foot well
Filling a spa this way will create a large number of
air pockets in the pipe work and may cause diculty
when priming. Always ll spa through the lter area.
Double check release valves are open
Remove cabinet doors (using allen key supplied)
and double check that all release valves (refer step
one – inspection) in the plumbing system are fully
open to maximise the amount of air that can escape
the pipe work during lling.
Fill spa to the correct level
Fill the spa to the half way point of the lter weir
to ensure adequate water ow.
Remove filter cartridge(s) before filling
Remove lter cartridge(s) before lling
to enable lling of the spa through the lter itself.
This will ood the pipe work with
water and minimise the chance of air
pockets forming in the plumbing during
the lling process
Initiate water priming sequence
Every time the power is turned on the SV controller
will initiate a water priming sequence on start up.
During priming sequence the ltration pump will run
for up to 20 seconds at a time in an attempt to purge
air from the plumbing. The keypad display will scroll
PRIMING during this sequence. If the spa controller is
successful in clearing all of the air from the pipe work,
the system will begin normal operation. However, if
air is still detected the spa controller will shut down
and display a fault code ‘ER3-Water Prime’ (refer to
trouble shooting).
Fill to here
lling your spa almost time to jump in
MANUFACTURER RECOMMENDATION:
DO NOT FILL YOUR SPA WITH
HOT WATER!
The acrylic surface of your spa is designed
to be warmed slowly and evenly by the
inbuilt heating system
Owners Manual |1514 |Owners Manual

Fit your hardcover
With your settings selected, it’s time
to t your hardcover. Place the hardcover
on your spa pool to insulate your spa
and obtain maximum heat up. Failure
to t your hardcover correctly will extend your
heat up time dramatically. Once
tted, allow your spa to heat to your
selected temperature and add chemicals
as necessary
heating up your spa
VIDEO INSTRUCTIONS
Visit the mySpa@Home support page
sapphirespas.com.au/myspa-at-home
for video instructions.
turn on your spa powering it up
ONCE THE SV SYSTEM HAS PRIMED,
IT BEGINS NORMAL OPERATION.
Set the date/time and temperature.
Refer to your “Quick Reference Guide”
supplied for basic operation of your
particular touchpad (SV2 / SV3 / SV4 /
smartTOUCH).
Place the hardcover on
your spa for optimal heating
to required temperature
Owners Manual |1716 |Owners Manual

DO NOT:
7Use laundry detergents or household
cleaners to soak your filters
7Use a power washer or dishwasher
to clean your filters
7Use muriatic acid for acid soaking
/washing filters
IT IS RECOMMENDED THAT YOU:
✓Clean your spa filters every two weeks.
More often when bather load is heavy.
✓ Clean your filters with every water change.
✓ Replace filters after 12 months of use.
maintenance lters
Remove filter faceplate
To remove lters, place two hands on the lter
faceplate, evenly slide it upwards until you can freely
remove it.
Remove all cartridges (2 in spa pools /
4 in swim spas)
Remove both spa pool cartridges (& top 2
swim spa cartridges) by rotating anti clockwise
Lower 2 swim spa cartridges need to be unscrewed
from base of lter box – you may need to use the top
cartridge to loosen the lower ones
Slide out cartridge cover
After removing the faceplate you can easily slide
out the leaf catcher.
Inspect cartridge
Example of cartridge that requires cleaning.
Locate cartridges
Locate the 2 x lter cartridges in the
base of the lter box.
Note: Swimspas have 4 x lter cartridges
– lower 2 cartridges screw into the base
of the lter box, then 2 top cartridges twist
onto the top of these
Remove debris with hose
Use a garden hose to apply a water stream
at an angle downwards to make sure all debris
and foreign matter is dislodged by spraying in
between each pleat in the lters.
Spa lter cartridges are made of a polyester micro-pore pleated lter media designed to trap small contaminants
suspended in the water. Sapphire Spa lters are a genuine 100 sq.ft. of lter media designed to give maximum
area for collection of particle matter in the water. Please note that Sapphire Spas Swimspas have 200 sq. ft.
of lter media providing maximum particle matter collection.
Your spa lter system is crucial for the overall quality of the
spa water. Dirty, worn out lters will fail in their job of trapping
spa contaminants and will put undue strain on the spa
pump motor, possibly shortening the life of the equipment.
Owners Manual |1918 |Owners Manual