Saratoga Spa Conquest Spas Gandeur User manual

OWNERS MANUAL
Conquest Spas
Conquest
Conquest
International 50Hz

Model: _______________________________________________________
Serial Number: _________________________________________________
Date Installed: __________________________________________________
Dealer: ________________________________________________________
Address: ______________________________________________________
Telephone: ____________________________________________
Note: The serial number/identification label is located within the equipment
compartment and skimmer housing.
CONQUEST SPAS
Thank you for your recent Conquest Spas purchase.
This owner's manual has been designed to acquaint you with your Conquest Spas
operation and general maintenance. Keep this manual available for future reference.
If you have any questions regarding your Conquest Spas model, contact your local dealer.
Thank you.
MODEL AVERAGE FILL AVG. FILL WEIGHT AVG. DRY WEIGHT
Gandeur
1,136 L 1361 kg. 227 kg.
Celebration
909 L 1136 kg. 227 kg.
Concourse
1,325 L 1643 kg. 317 kg.
Valiant
1,325 L 1643 kg. 317 kg.
Conqueror
1,420 L 1,774 kg. 354 kg.
Majesty
1,420 L 1,760 kg. 340 kg.
Realm
1,609 L 1,949 kg. 340 kg.
Laurel
1,988 L 2,405 kg. 417 kg.
Elation
1,988 L 2,405 kg. 417 kg.
Baroque
3,010 L 3,554 kg. 544 kg.
Conquest
Conquest
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Conquest Spas
OWNER'S MANUAL
TABLE OF CONTENTS
SAFETY INSTRUCTIONS
Avoiding Risk to Children ................. 2
Avoiding Risk of Electrical Shock ...........2-3
Avoiding Risk of Injury.................... 3
Unclean Water .......................... 3
Avoiding Risk of Hyperthermia.............. 4
Avoiding Risk of Skin Burns ................ 4
Important Do's and Don'ts................. 5
CONQUEST SPAS MODELS
Specifications ........................... 6
INSTALLATION INSTRUCTIONS
Location Preparation...................... 7
Outdoor Installation ..................... 7
Indoor Installation ....................... 7
ELECTRICAL REQUIREMENTS
AND PRECAUTIONS
230 V Permanently Connected Models ....... 8
Electrical Installation Instructions ..........8-9
Electrical Spa Wiring Connection Instructions ...10-11
INITIAL OPERATING INSTRUCTIONS
Start-up and Refill Procedures ............. 12
Contender & Challenger SE Models
Model Start-up Procedures ................ 13
Contender & Challenger SE Models
Start-up and Refill Procedures ............. 14
Victory & Challenger LE Models
Model Start-up Procedures ..............15-16
Victory & Challenger LE Models
EQUIPMENT MAINTENANCE
Jet Valve Maintenance.................... 17
Light Bulb Replacement .................. 17
CONTROL PANEL FUNCTIONS
Operating the Hydro Pumps
Challenger & Contender SE Models .... 18
Victory & Challenger LE Models ....... 19
Diagnostic Messages ..................... 20
SPA CARE & WATER MAINTENANCE
General Information .................... 21
Filter Cartridge Removal and Cleaning ...... 22
Care of Pillows .......................22-23
Care of Exterior ........................ 23
Care of Spa Cover ....................23-24
Winterizing Your Spa ..................24-25
Water Quality Maintenance .............26-28
TROUBLESHOOTING
Operational Trouble Shooting Guide ......29-30
Control Panel Identification ............... 30
SERVICE & WARRANTY INFORMATION
Service and Warranty Information .......... 31
Spa Care and Maintenance Record ......... 32

2Conquest Spas
OWNER'S MANUAL
CONQUEST SPAS SAFETY INSTRUCTIONS
Read And Follow All Instructions
AVOIDING THE RISK TO CHILDREN
RISK OF CHILD DROWNING
Extreme caution must be exercised to prevent unauthorized access by children.To avoid
accidents, ensure that children cannot use a spa unless they are supervised at all times.
• To reduce the risk of injury, do not permit children to use this spa unless they are closely
supervised at all times.
• To reduce the risk of injury, lower water temperatures and control the time of hot water
exposure for young children. Children are especially sensitive to hot water.
RISK OF ELECTROCUTION
• Connect only to a grounded source.
• Do not bury the power cord.A buried power cord may result in death, or serious
personal injury due to electrocution if direct burial-type cable is not used, or if
improper digging occurs.
• A ground terminal (pressure wire connector) is provided on the control box inside the
unit to permit connection of a minimum No.8 AWG (8.4 mm2) solid copper bonding
conductor between this point and any metal equipment, metal water pipe, metal
enclosures of electrical equipment, or conduit within five feet (1.5 m) of the unit as
needed to comply with local requirements.
• To reduce the risk of electrocution, replace all damaged cords immediately.Failure to
do so may result in death or serious personal injury due to electrocution.
• Do not connect any auxiliary components (for example, additional cable speakers,
headphones or other audio components) to the audio system unless approved by the
manufacturer of Conquest Spas.
• Do not self-service audio components by opening or removing the cover as this
may expose you to dangerous voltage or other risk of injury.Only qualified service
personal should service your spa and it's components.
• Do not attach an external antenna to a spa audio system unless it is installed by a
licensed electrician in accordance with Article 810 of the National Electric Code,
ANSI/NFPA 70.
AVOIDING RISK OF ELECTRICAL SHOCK
• Do not permit any electrical appliance, such as a light, telephone, radio or television
within 5 feet (1.5 m) of a spa.These units DO NOT have an internal Residual
Current Device.The installation of a Residual Current Device MUST be done by a
qualified Electrician and must meet all local and national codes.Failure to maintain a
safe distance may result in death, or serious personal injury due to electrocution, if the
appliance should fall into the spa.
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Conquest Spas
OWNER'S MANUAL
• Install at least 5 feet (1.5 m) from all metal surfaces.A spa may be installed within 5 feet
of a metal surface if each metal surface is permanently connected by a minimum No.8
AWG (8.4 mm2) solid copper conductor attached to the wire ground connector on the
terminal box that is provided for this purpose if in accordance with National Electrical
Code ANSI/NMFPA70-1993.
• Install your spa in such a way that drainage is away from the electrical compartment
and from all electrical components.
AVOIDING RISK OF INJURY
• To reduce the risk of injury to persons, DO NOT remove suction fittings located at
the bottom footwell of the spa.
• The suction fittings in the spa are sized to match the specific water flow created by the
pump. Never replace a suction fitting with one rated less than the flow rate marked on
the original suction fitting.Never operate the spa if the suction fittings are broken or
missing.
• There is a danger of slipping and falling.Remember that wet surfaces can be very
slippery. Take care when entering or exiting the spa.
• People with infectious diseases should not use the spa.
• Keep any loose articles of clothing or hanging jewelry away from rotating jets or other
moving components.
• The use of drugs, alcohol, or medication before or during spa use may lead to
unconsciousness with the possibility of drowning.
• Persons using medications should consult a physician before using a spa; some medication
may cause a user to become drowsy, while other medication may affect heart rate, blood
pressure, and circulation.
• Persons taking medications which induce drowsiness, such as tranquilizers,
antihistamines or anticoagulants should not use the spa.
• Water temperature in excess of 104˚F (38˚C) may be injurious to your health.
• Pregnant women should consult a physician before using spa.
• Persons suffering from obesity, or with a medical history of heart disease, low or high
blood pressure, circulatory system problems, or diabetes should consult a physician
before using spa.
• Persons using or having Implanted Pacemakers or Defibrillators should consult their
physician prior to using a spa, as there are risks of electrocution.
UNCLEAN WATER
• Keep the water clean and sanitized with correct chemical care.
• Maintain water chemistry in accordance with chemical manufacturer’s instructions.
Important:
•Turn the Jet Pump on high speed and it will operate for a 15 minute cycle after adding ANY
spa water chemicals into the spa.
•Clean the filter cartridges monthly to remove debris and mineral buildup which may
affect the performance of the jets, limit the flow, or cause a high limit problem.
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OWNER'S MANUAL
AVOIDING RISK OF HYPERTHERMIA
The causes, symptoms and effects of hyperthermia may be described as follows:
Hyperthermia occurs when the internal temperature of the body reaches a level several
degrees above the normal body temperature of 98.6ºF (37°C).The symptoms of
hyperthermia include an increase in the internal temperature of the body, dizziness,
lethargy, drowsiness and fainting.
The effects of hyperthermia include:
1. Failure to perceive heat.
2. Failure to recognize the need to exit the spa or hot tub.
3. Unawareness of impending hazard.
4. Fetal damage in pregnant women.
5. Physical inability to exit the spa or hot tub.
6. Unconsciousness resulting in drowning.
The use of alcohol, drugs, or medication can greatly increase the risk of fatal
hyperthermia in hot tubs and spas.
To Reduce The Risk of Injury:
• The water in the spa should never exceed 104°F (40˚C).Water temperatures between
100°F (37.7˚C) and 104°F (40˚C) are considered safe for a healthy adult.
• Lower water temperatures are recommended for extended use (exceeding ten
minutes) and for young children.Extended use can cause hyperthermia.
• Pregnant or possibly pregnant women should consult with their physician before
entering a spa.Failure to do so may result in permanent injury to your baby.
• Do not use spa immediately following strenuous exercise.
AVOIDING RISK OF SKIN BURNS
• To reduce the risk of injury, before entering a spa the user should measure the water
temperature with an accurate thermometer, since the tolerance of temperature-
regulating devices may vary by as much as ±5˚.
• Test the water with your hand before entering the spa to be sure it’s comfortable.
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Conquest Spas
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Do:
• Make sure you always lock the child resistant spa cover locks after using the spa for
your children’s safety.Every Conquest Spas model is equipped with a locking cover
that meets the ASTM F1346-91 Standard for Safety Covers.
• Test the water temperature with your hand before allowing children to enter the spa to
be sure that it’s comfortable.Children are especially sensitive to hot water.
• Remind children that wet surfaces can be very slippery.Make sure that children are
careful when entering or exiting the spa.
• Use and lock the vinyl cover when the spa is not in use, whether it is empty or full.
• Follow the Spa Care and Maintenance recommendations stated in this manual.
• Use only approved accessories and recommended spa chemicals and cleaners.
• Keep the spa cover locked when the spa is not in use.
• Check the equipment compartment monthly for any signs of tampering to the spa
equipment.
• Follow the maintenance instructions of the spa found in this owner’s manual.
• Be sure your spa is connected to the power supply correctly - use a licensed electrical
contractor.
• Test the Residual Current Device once a month.
• Place the spa on a level, load bearing, solid surface.
Don't:
• Allow children or pets to climb onto the spa cover.
• Allow children to have unsupervised access to the spa.
• Leave the Conquest Spas exposed to the sun without water or the cover in place.
Exposure to direct sunlight can cause solar distress of the shell material and will void
the warranty.
• Lift or drag the vinyl cover by using the cover lock straps; always lift or carry the cover
by using the handles.
• Attempt to open the electrical control box.There are no user serviceable parts inside.
Opening of the control box by the spa owner will void the warranty.If you have an
operational problem, carefully go through the steps outlined in the Troubleshooting
section. If you are not able to resolve the problem, contact your authorized Conquest
Spas dealer.Many problems can easily be diagnosed over the telephone by an
Authorized Service Technician.
• Block or sit on the filter compartment area.
• Allow excessive weight to be placed on the spa cover.Doing so could damage the spa
cover and void any warranty.
• Use the spa with the equipment compartment door removed.
• Place electrical appliances within 5 feet (1.5 m) of the spa.
• Block the equipment compartment vents.This could cause damage to the spa
equipment and will void the warranty.
* SAVE THESE INSTRUCTIONS *
IMPORTANT DO'S & DON'TS
Important:
The following contains important spa information, and we strongly encourage you to read
and apply them.
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6Conquest Spas
OWNER'S MANUAL
Due to the risk of property damage and injury, the manufacturer of the Conquest
Spas strongly suggests a structural engineer or contractor be consulted before the spa
is placed on an elevated deck.
Note: The “Average Full” weight of the spa includes only the spa and the water inside the spa.
SPA SPECIFICATIONS
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Width Length Height Average
Fill
Dry
Weight
Average
Fill
Weight
Seating
Locations
Grandeur 1.70 m 2.03 m 1.02 m 1,136 L 227 kg. 1,361 kg. 4
Celebration 1.70 m 2.03 m 0.86 m 909 L 227 kg. 1,136 kg. 3-4
Concourse 2.03 m 2.13 m 0.91 m 1,325 L 317 kg. 1,643 kg. 4-5
Valiant 2.03 m 2.13 m 0.91 m 1,325 L 317 kg. 1,643 kg. 4-5
Conqueror 2.13 m 2.13 m 0.97 m 1,420 L 354 kg. 1,774 kg. 5
Majesty 2.13 m 2.13 m 0.97 m 1,420 L 340 kg. 1,760 kg. 5
Realm 2.13 m 2.29 m 1.02 m 1,609 L 340 kg. 1,949 kg. 6
Laurel 2.29 m 2.39 m 1.02 m 1,988 L 417 kg. 2,405 kg. 7
Elation 2.26 m 2.36 m 1.02 m 1,988 L 417 kg. 2,405 kg. 6
Baroque 2.34 m 2.74 m 1.02 m 3,010 L 544 kg. 3,554 kg. 9
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Conquest Spas
OWNER'S MANUAL
INSTALLATION INSTRUCTIONS
Location Preparation
Your Conquest Spas model is totally self-contained and portable.You can install the spa outside
or inside.Preferable places are on a patio, deck or indoors.The spa should always be placed on a
level, load bearing, solid surface in accordance with your local building code requirements.Other
items you need to consider are the following:
• Verify that the location chosen can support the weight of the spa, the water of the spa and
its occupants.
• Always check the surface of the site to see if it is level before filling the spa with water.
• Allow access to the equipment compartment for routine maintenance.
• When positioning the spa, be sure to allow for drainage away from the electrical compartment.
• Leave easy access to the RCD breaker.
Conquest Spas™ are manufactured to be a portable unit. Any permanent
installation of this product is done at the risk of the owner. Permanent
installation of this unit violates warranty coverage.
Outdoor Installation
Always keep in mind what type of climate you live in.In a climate with cold, snowy winters you
may want to consider locating the spa close to the house for easy access.In climates where it is
normally warm or hot year-round, it would be recommended to place the spa in a shaded or cool
area. With deck installations it is recommended that a qualified building contractor or structural
engineer review the weight the deck can support.The spa specification sheet (on page 6) can
assist you with the weights and dimensions of your spa.
Indoor Installation
Special requirements are needed for indoor installation.Spas normally produce moisture.A
ventilation system needs to be considered.Your spa area should contain moisture resistant wall/
floor coverings and building materials to avoid damage from moisture over time.Proper drainage
of the spa water also needs to be considered.
Your Conquest Spas model is equipped with air vents to allow for circulation of air
throughout the equipment compartment.These vents are found on the face of the
equipment compartment panel and under the corners of the spa at the equipment
compartment end.Do not allow vents to be blocked as to prevent the circulation of
air in the equipment compartment.
Your Conquest Spas dealer can help you with information such as local
zoning regulations and building codes.
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8Conquest Spas
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ELECTRICAL REQUIREMENTS AND PRECAUTIONS
Your Conquest Spas model has gone through numerous tests to verify that all of the spa
functions operate.Beyond the tests, your Conquest Spas model has been designed to provide the
maximum safety against electrical shock.Read and follow the electrical installation requirements
and instructions completely.The next few pages will assist you in properly connecting the
electrical input.Follow the electrical instructions for your specific spa model.Serious risks or
injuries may occur if the spa is improperly wired.
230 Volt Permanently Connected Models:
• Grandeur • Celebration • Concourse • Valiant • Conqueror • Majesty • Realm
• Laurel • Elation • Baroque
Conquest Spas must be wired in accordance with all applicable local electrical codes. All
electrical work should be done by an experienced, licensed electrician. We recommend the use of
appropriate electrical conduit, fittings and wire for all circuits.
230 Volt installations require a 50Hz, single phase, three-wire electrical service with ground
(Line 1, Neutral and Ground) and must be connected using a minimum supply conductor
ampacity of 16-32 AMPs and a minimum circuit breaker size of 20 or 40 AMPs.
Note: Use copper wire only (3 wire with ground; 8AWG [8.4mm2gauge] under 50' [15.24m]
6AWG [13.3mm2gauge] over 50' [15.24m]).
230 Volt model spas must be connected to a “dedicated” 230 volt 20 or 40 Amp grounded
circuit. The term “dedicated” means the electrical circuit is not being used for any other electrical
items (lights, appliances, etc.). If the spa is connected to a non-dedicated circuit, overloading will
occur and nuisance tripping of the RCD breaker switch at the house breaker panel will occur.
A ground lug connector is provided on the exterior surface of the spa pack (operations center)
inside the equipment compartment. This is to permit the connection of a bonding wire between
this point and any metal equipment, enclosures, pipe or conduit within five feet (1.5m) of the
spa. This bonding wire must be at least 8AWG [8.4mm2] solid copper wire.
Due to the risk of equipment damage or fire, use only approved pressure-type wire
splicing lugs or connectors suitable for the size and type of wiring used.
Electrical Installation Instructions for 230 Volt Models
1. To connect the electrical service, first remove the screws from the equipment compartment
door. Carefully remove the access panel.
2. Locate the spa power pack.Loosen the screws on the front of the control box.Remove the
screws and the control box cover.
3. Input the electrical service from the RCD breaker into the spa equipment compartment.
The RCD breaker must be placed in sight of the spa, at a minimum distance of five
feet (1.5 m) away.
As of January 1, 1996 the National Electric Code (NEC) requires RCD (Residual
Current Device) on all spa installations.
4. Connect the supply conduit to the spa power pack.
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Conquest Spas
OWNER'S MANUAL
Electrical Spa Wiring Connection Instructions
Due to the risk of damaging the PC Board, the equipment and the RCD tripping, never,
under any circumstances, should you connect power to the neutral terminal.
1. Identify the TB1 terminal block, located inside the spa power pack on the left side.
2. Connect the 8 AWG [8.4mm2gauge], BLUE wire, from the RCD amp breaker, to the BLUE
"Neutral" terminal on TB1.
3. Connect the 8 AWG [8.4mm2gauge], BROWN wire, from the RCD amp breaker, to the
BROWN "LINE 1" terminal on TB1.
4. Connect the 8 AWG [8.4mm2gauge], YELLOW wire, from the RCD amp breaker, to the
YELLOW/GREEN "GROUND" location on the "BONDING LUGS" terminal.
5. At least two additional lugs marked “BONDING LUGS” are provided on the external surface
of one of the bonded components metal enclosures. To reduce the risk of electrical shock,
connect the local common bonding grid in the area of the hot tub or spa to these terminals
with an insulated or bare copper conductor not smaller than No. 6 AWG [13.3mm2].
6. All field-installed metal components such as rail, ladders, drains or other similar hardware
within 10 ft (3m) of the spa or hot tub shall be bonded to the equipment grounding bus with
copper conductors not smaller than No. 6 AWG [13.3mm2].
7. Replace the control box cover and securely tighten the fastening screws.Close and secure the
equipment compartment panel.
Always use copper wire only (3 wire with ground; 8AWG [8.4mm2gauge under 50'
[15.24m], 6 gauge [13.3mm2gauge] over 50'[15.24m]. The electrical supply for this
product must include a suitable rated switch or circuit breaker to open all ungrounded
supply conductors to comply with Section 422.20 of the National Electrical Code ANSI/
NEPA 70-1987.The disconnecting means must be readily accessible to the tub occupant
but installed at least 5 feet
(1.5 m) from tub water
Please review the back of the spa pack cover, located in the spa equipment bay, for a
complete spa equipment wiring diagram.
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Conquest Spas
OWNER'S MANUAL
WIRING SCHEMATIC
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Conquest Spas
OWNER'S MANUAL
ELECTRICAL SERVICE CONFIGURATION OPTIONS
Single Service (1 x 16 Amp or 1 x 32 Amp)
This option is configured and shipped as the default.
• For 1 x 32 Amp Service:
DIP Switch A10 can be ON
• For 1 x 16 Amp Service:
DIP Switch A10 OFF
Dual Service Option (2 x 16 Amp)
Completely remove the white wire from J26 and J32.
• Note : J32 and J25 are electrically identical.The
white wire may be attached to either terminal
before removal.
• DIP Switch A10 must be ON

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Conquest Spas
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INITIAL OPERATING INSTRUCTIONS
Start-Up and Refill Procedures
Your Conquest Spas model has been tested at the manufacturing plant to ensure that all of the
spa functions operate.During the test procedure, a small amount of water may have remained in
the spa plumbing.Through the shipping process water may have spotted the spa shell.You may
need to wipe down the shell with a soft cloth.Please read and follow the start-up instructions to
ensure a successful start-up or refill.
• Inspect and clean spa shell of any debris
• Do not turn power on to spa unless filled with water to appropriate level (See pg 13
& 15).The spa pack must never be operated without water in the spa; serious damage
to the heater and/or pump(s) may result.
• Do not fill spa with water before checking the items below (below items may become
loose in transit):
• Do not fill spa with hot water.This may cause a false error code to the temperature sensor.
A
A
A. Hand tighten unions at the pumps
B. Tighten drain valve
Note: The Drain Valve is left open for
shipping and must be closed before filling spa.
C . Tighten unions on heater
B
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C
C
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Conquest Spas
OWNER'S MANUAL
Start-up Procedures (Contender and Challenger SE Only)
1. For a successful start-up, remove both filter cartridges, and fill the spa with water through the
openings in the filter compartment.
a. Locate the filter compartment area.
b. Pull up and remove filter cover.
c. Remove each filter cartridge and screen adapter by turning counter clockwise.
d. After removing the filter cartridges and screen adapters, place a garden hose through one
of the filter openings.
e. Turn water on and run clean water, free of debris, until it reaches a minimum level of 2”
(5.08 cm) above the top of the filters.
Note: Besides filling the spa to 2” (5.08 cm) above the top of the filter, all models will
need to be filled to 2” (5.08 cm) above the highest jet(s) in the spa.This is the minimum
level allowed to run the spa's circulation system, and/or jet pump(s).
2. Check all plumbing (clamps, unions and drain valve) connections for leaks.
3. Re-install filter cartridges and screen adapters by turning them clockwise.Exit garden hose
from the spa.
4. At this point turn power on to the spa control system by turning on the RCD breaker.A
startup sequence of numbers will appear on the display.If no button is pressed, LINK will
appear after the startup sequence.Press any button to link the panel with the system.The spa
will go into Priming Mode.During the Priming Mode the heater will be disabled.Priming
Mode will end automatically in 4 minutes.(Pressing a TEMP button will exit Priming Mode
manually).When the Priming Mode ends Pump 1 low speed will start, however the water
temperature will not appear for a minute or so.Press the Jets Button(s) to turn the pumps on
and off to verify that all air is purged from the plumbing, particularly the plumbing associated
with the heater.(Pump 1 low speed).If the pump(s) have been primed continue to next step.
If the pump(s) have not primed after 2 minutes, and the water is not flowing from the jets in
the spa it may be necessary to manually prime the pump(s) by taking the following steps: First
turn the power off at the RCD breaker.Next loosen, but do not remove, the union nut on the
top most area of the pump(s).Once all the air has escaped tighten the union nuts back down.
After the pump(s) have been vented, turn on the spa control system by turning on the RCD
breaker.The spa will now go back into Priming Mode.
5. After you verify the pumps are primed, turn them off by pressing the Jet(s) button(s).The
Priming Mode ends after 4 minutes, or Press TEMP to exit manually.The current factory
default set temperature will display flashing 80°F (26°C) (The set temperature and actual water
temperature are often different).While the numbers are flashing, Press TEMP again to change
the Set Temperature.Press and hold for faster adjustment.After the new Set Temperature stops
flashing, in about 10 seconds, the actual water temperature is displayed again and the new set
temperature is programmed.The spa will now heat to the new set temperature as needed.
6. Re-install filter cover and allow spa to heat to desired set temperature; this normally takes 24 hours.
7. Water must be balanced and shocked upon start-up.See your dealer or pages 26-28 of this
manual for details.This procedure must be repeated each time the spa is drained and refilled.
It is recommended to press and release the Residual Current Device (RCD) RESET
button monthly to verify RCD is working properly.
Note: When there is a heat demand, a cool down period (30 seconds after heater turns off),
or when the pump is running because of a filter cycle, the controller will turn the pump on
low speed.
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Start-up Procedures (Conqueror LE, Majesty LE, Realm, Laurel, Elation, Baroque)
Your Conquest Spas model has been tested at the manufacturing plant to ensure that all of the
spa functions operate. During the test procedure, a small amount of water may have remained in
the spa plumbing. Through the shipping process water may have spotted the spa shell. You may
need to wipe down the shell with a soft cloth. Please read and follow the start-up instructions to
ensure a successful start-up or refill.
• Inspect and clean spa shell of any debris
• Do not turn power on to spa unless filled with water to appropriate level
(See Page 15). The spa pack must never be operated without water in the spa; serious
damage to the heater and/or pump(s) may result.
• Do not fill spa with water before checking the items below (below items may become
loose in transit):
• Do not fill spa with hot water. This may cause a false
error code to the temperature sensors.
A
A
A. Hand tighten unions at the pumps
B. Tighten drain valve
Note: Drain Valve is left open for shipping;
drain valve must be closed before filling spa.
C . Tighten unions on heater
B
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C
C
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Conquest Spas
OWNER'S MANUAL
Start-up Procedures (Victory and Challenger LE Only)
1. For a successful start-up, fill the spa with clean water, free of debris, through the Whisper
Clean® cartridge. The Whisper Clean® cartridge is the cartridge with the coarse threaded
yellow ACME style adapter.
a. Locate the filter compartment area.
b. Pull up and remove filter cover.
c. Remove the filter cartridge and screen adapter by turning them counter clockwise.
d. After removing each filter cartridge and screen adapter, place a garden hose through the
filter opening.
e. Turn water on and run clean water free of debris until it reaches a minimum level of 2”
(5.08cm) above the top of the filters.
Note: Besides filling the spa to 2” (5.08cm) above the top of the filter, all models
will need to be filled to 2” (5.08cm) above the highest jet(s) in the spa. This is the
minimum level allowed to run the Whisper Clean® circulation system.
Note: When using a mineral cartridge system, please refer to your dealer for specific
instructions on installation.
2. Check all plumbing (clamps, unions and drain valve) connections for leaks.
3. Re-install filter cartridges and screen adapters by turning them clockwise. Exit garden hose
from the spa.
4. At this point, turn on the spa control system by turning on the RCD breaker. When your
spa is first actuated, it will go into Priming Mode, indicated by "dr". During this mode the
heater is disabled to allow the priming process to be completed. As soon as "dr" is indicated
on the topside panel, push the Jet(s) button(s) until the pump(s) are running in high
speed. If the pump(s) have been primed continue to step 5. If the pump(s) have not primed
after 2 minutes, and water is not flowing from the jets in the spa it may be nessessary to
manually prime the pump(s) by taking the following steps: First turn the power off on
the RCD breaker. Next loosen, but do not remove the union nut on the top most area of
the pump(s). Allow for a small amount of water and the trapped air to escape from the
pump(s). Once all the air has escaped tighten the union nuts back down. After the pump(s)
have been vented, turn on the spa control system by turning on the RCD breaker. The spa
will now go back into priming mode.

16 Conquest Spas
OWNER'S MANUAL
5. After the pumps are primed turn off by pressing the Jet(s) button(s). Next manually exit
the priming mode by pressing either the Warm or Cool button. After you have manually
exited the priming mode the display will show the set temperature, which defaults at
100° F/ 37°C, followed by two dashes (--). This will last for two minutes while the water
temperature is determined. Push the Warm or Cool button to the desired setting.
6. Re-install filter cover and allow spa to heat to desired set temperature: this normally
takes 24 hours.
7. Water must be balanced and shocked upon start-up. See your dealer or pages 26-28 of this
manual for details. This procedure must be repeated each time the spa is drained and refilled.
8. The Whisper Clean® Jet
The combination of the Whisper Clean® and Vortex Jet™ return systems help the
Whisper Clean® System to circulate water from the surface and bottom level of the spa.
The Whisper Clean® Jet also introduces temperature controlled water and ozone into the
spas footwell area 24 hours a day. A slow or non-moving Whisper Clean® Jet may indicate
that the filter cartidges areobstructed with dirt, body oils or calcification. Follow the filter
cartridge cleaning procedures in this manual.
It is recommended to press and release the Residual Current Device (RCD) RESET
button monthly to verify RCD is working properly.
Important:
A pump should not be allowed to run without priming for more than 2 minutes. Under NO
circumstances should a pump be allowed to run without priming beyond the end of the 4
minutes priming mode. Doing so may cause damage to the pump and cause the system to go
into an overheat condition.
Whisper Clean® Jet
!
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Conquest Spas
OWNER'S MANUAL
EQUIPMENT MAINTENANCE
Conquest Spas Jet Valve Maintenance
After a period of time it may become difficult to adjust and rotate the valves. It is necessary to
clean the valves to ensure that they continue to perform well. The following instructions will
walk you through the steps.
1. Turn power off to the spa.
2. Un-thread valve cover by turning valve cover counter clockwise.
3. Remove complete valve assembly, by pulling outward.
4. Clean or remove debris from valve or diverter.
5. Re-assemble and re-thread valve cover.
Roto Stream™ Valve Maintenance*
The Roto Stream™ valve is another unique feature that Conquest Spas use for Hydrotherapy.
It is necessary to clean the valve to ensure that the Roto Stream™ valve continues to perform
well. The following instructions will walk you through the steps in cleaning the valve and
cleaning the built in cup strainer. It is recommended to clean the Roto Stream™ valve every
time you drain your spa.
*Victory Series: Realm, Laurel, Elation, Baroque
Replacing the Spa’s Light Bulb
The spa’s light bulb is located inside the equipment compartment.Remove the front access
panel, by first removing the screws on the access panel.Then locate the light housing mounted
to the spa shell.Grasp the bulb holder on the back of the light niche.Turn bulb holder counter
clockwise to release it from the light niche.Pull bulb out of receptacle and replace it with a new
light bulb, available at your Conquest Spas dealer.Re-attach the light bulb holder to the light
niche by turning the light bulb holder clockwise.

18 Conquest Spas
OWNER'S MANUAL
CONTENDER & CHALLENGER SERIES
OPERATING THE HYDRO PUMP(S)/JET BUTTON(S)
(Majesty SE • Conqueror SE)
Activate the hydro jet pump(s) for maximum hydrotherapy jet action.Press the “Jets1” button once
for low speed, twice for high speed and a third time to turn the pump off.“Jets2” operates the Turbo
Boost Pump feature when activated with the "Jets1" Pump.The Turbo Boost Feature forces more air
into the jet plumbing lines giving added hydrotherapy performance and intensity through the jetting
in the spa."Jets2" Button operates as an off/on option.Press once and it is on, press again and it is off.
If either pump is left running, they will turn off automatically in 15 minutes if on High speed or 30
minutes if on Low Speed.
Also, note, if your spa is in READY MODE, pump 1 low speed may turn on for at least 1 minute
every 30 minutes to detect the spa temperature (polling) and then to heat to the set temperature if
needed. When low speed turns on automatically, it cannot be deactivated from the panel; however,
the high speed may be started by pressing the “Jets1” button.
OPERATING THE HYDRO PUMP(S)/JET BUTTON(S)
(Grandeur • Celebration • Valiant • Concourse)
Activate the hydro jet pump(s) for maximum hydrotherapy jet action.Press the “Jets1” button once
for low speed, twice for high speed and a third time to turn the pump off.“Jets2” operates the Turbo
Boost Pump feature when activated with the "Jets1" Pump.The Turbo Boost Feature forces more air
into the jet plumbing lines giving added hydrotherapy performance and intensity through the jetting
in the spa."Jets2" Button operates as an off/on option.Press once and it is on, press again and it is
off.
NOTE: The Turbo Boost is not designed as a stand-alone therapy option and will produce very little
performance through the jetting without "Jets1" operating simultaneously with it.
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Conquest Spas
OWNER'S MANUAL
VICTORY & CHALLENGER SERIES
OPERATING THE HYDRO PUMP(S)/JET BUTTON(S)
(Conqueror LE • Majesty LE • Realm • Laurel • Elation • Baroque)
Jets 1 Button
Activates the hydro jet pump #1 for maximum hydrotherapy jet action. Press the Jets 1
button once for low speed, again for high speed and again to turn the pump off. When the
pump is activated the indicator above the Jets 1 button will light up. The pump will turn off
automatically after 15 minutes on high speed and 4 hours on low speed.
Jets 2 Button
Activates the hydro jet pump #2 for maximum hydrotherapy jet action. Press the Jets 2 button
once for high speed and again to turn the pump off. When the pump is activated the indicator
above the Jets 2 button will light up. The pump will turn off automatically after 15 minutes on
high speed.
Jets 3 Button
Activates the hydro jet pump #3 for maximum hydrotherapy jet action. Press the Jets 3 button
once for high speed and again to turn the pump off. When the pump is activated the indicator
above the Jets 3 button will light up. The pump will turn off automatically after 15 minutes on
high speed.
Note: The spa light will begin flashing 15 seconds before the pumps shut off as a reminder,
that the pump(s) cycle is about to end.
Note: Conquest Spa models are designed for maximum heat retention. The unit is not designed
to cool water. If the set or desired temperature is below that of the ambient temperature, the
unit will not be able to achieve this demand. Depending on the desired temperature, it may be
necessary to add cool water to the unit to lower your spas water temperature.

20 Conquest Spas
OWNER'S MANUAL
DIAGNOSTIC MESSAGES
NO COMM The panel is not receiving communication from the system Call for Service
---˚F ---˚C Temperature unknown After pump has run for 1 minute, the
temperature will be displayed
HTR TOO
HOT (OHH)
One of the water temp sensors has detected 118°F
(47.8˚C) in the heater and the spa is shut down.
DO NOT ENTER THE WATER.
Remove the spa cover and allow water
to cool.Once the heater has cooled,
reset by pushing any button.If spa
does not reset, shut off the power to
the spa and call your dealer or service
organization.
WATR TOO
HOT (OHS)
One of the water temp sensors has detected spa water
110˚F (43.3˚C) and spa functions are disabled.
DO NOT ENTER THE WATER.
Remove the spa cover and allow water
to cool.At 107˚F/42˚C, the spa should
automatically reset.If spa does not
reset, shut off the power to the spa and
call your dealer or service organization.
42*F TOO
COLD
A potential freeze condition has been detected or Aux
Freeze Switch has closed
All pumps are activated automatically
& stay on at least 4 minutes after
potential freeze condition has ended
or aux freeze switch opens. This is
an operational message, not an error
indication.
102F SNSR
BALANCE
Temperature sensors MAY be out of sync by 2° or 3° Call for Service
SNSR SYNC Temperature sensors ARE out of sync.The Sensor Balance
is Poor.Fault has been established for at least 1 hour.
Call for Service
SNSR A A temperature sensor or sensor circuit has failed Call for Service
SNSR B A temperature sensor or sensor circuit has failed Call for Service
HTR FLOW
LOSS (HFL)
There may not be enough water flow through the heater to
carry the heat away from the heating element.Heater start-
up will begin again after 1 minute.
See FLOW RELATED CHECKS
below
HTR FLOW
FAIL (LF)
There IS NOT enough water flow through the heater to
carry the heat away from the heating element and the heater
has been disabled.After the problem is resolved, you must
press any button to reset and begin heater start up.
See FLOW RELATED CHECKS
below
HTR MAY BE
DRY (dr)---
WAIT
POSSIBLE dry heater, or not enough water in the heater
to start it.The spa is shut down 15 min.Press any button
to reset the heater start-up.
See FLOW RELATED CHECKS
below
HTR DRY There IS NOT enough water in the heater to start it.The
spa is shut down.After the problem has been resolved, you
must press any button to reset and restart heater start-up.
See FLOW RELATED CHECKS
below
102T Control System is in Test Mode Call for Service
PRES BTTN
TO RSET
Some errors may require power to be removed and
restored. A reset message may appear with other messages
Press button to reset
HOT FALT A pump appears to be stuck ON, a serious condition that
COULD result in overheated spa water
Call for Service
*Please contact your Dealer for the following messages: MEM FAIL, MEM RSET, CNFG FAIL, STUK PUMP*
Note: Start-up Procedures – page 12-16 in current Conquest Spas OM
Scroll Message Meaning Action Required
FLOW RELATED CHECKS -
Check for low water level, suction flow restrictions, ensure filters are clean, closed valves, trapped air, too many closed jets
and pump prime.
On some systems even when the spa is shut down, some equipment may occasionally turn on to continue monitoring
temperature or if freeze protection is needed.
All messages may not appear on your panel display.21
Conquest Spas
OWNER'S MANUAL
SPA CARE AND WATER MAINTENANCE
GENERAL INFORMATION
Conquest Spas are manufactured from the highest quality, most durable materials available today.
We recommend that a spa maintenance program be followed.The care you take will ultimately
determine how long your spa or its individual components will last.This section will help you
maintain your investment.
Replacing The Water
Proper spa maintenance (regular draining and replacing of spa water according to these
directions along with filter cleaning), proper spa water treatment (water balance and maintaining
correct sanitizer levels), and proper installation (adequate ventilation) are the keys to ensuring
sanitary, healthy spa water.
It is recommended that you completely drain your spa every 45 to 90 days.Normally, after a
period of time the water will become sudsy and harder to maintain and should be replaced.The
IPSE WRI, Water Replacement Interval Formula is as follows:
WRI = .33 X Spa Volume in US Gallons
Average Bathers per Day
Note: Convert gallons to Litres by: US gallons x 3.785 = Total Litres
Note: Heavy usage may require more frequent draining.
To Drain Your Spa:
1. Disconnect the spa from the power supply by tripping the RCD breaker located in the
house breaker panel or at the RCD disconnect breaker at the spa.
2. Take off the equipment access panel by first removing the screws and then pulling out the
access panel.Locate main drain valve and attach the inlet of a garden hose to the drain
valve.Route garden hose to an appropriate draining area away from the spa to avoid
flooding of the surroundings around the spa.
Note: Spa water with a high sanitizer level may harm plants and grass.
3. Open the drain valve by turning the knob.The spa will drain by gravitational flow.
4. Conquest Spas will drain to the lower suction fittings in the footwell of the spa.It may be
necessary to vacuum or sponge up a small amount of the remaining water in the spa.
5. When empty, inspect the spa shell and clean as required.
6. Close the drain valve and remove garden hose.
7. Replace or close the equipment access door and replace screws.
8. Refill the spa through the filter compartment BEFORE restoring power.
Important:
Always clean the filter cartridges each time the spa is drained for cleaning.

22 Conquest Spas
OWNER'S MANUAL
Filter System
Conquest Spas are equipped with two standard filter cartridges.As with any filtering system, the
filter cartridges may become clogged with particles, body oils or calcification resulting in poor
water quality and reduced water flow.It is important to maintain a clean, unobstructed filtering
system. A reduced water flow may cause a failure of the filter cycles to operate due to the pump
shutting down.If the circulation of water stops during sub-freezing temperatures and goes
unnoticed, the spa water may freeze, which is not covered under manufacturer's warranties.
Important:
The frequency and duration of use, and the number of occupants, all contribute to determining the
appropriate time between filter cleanings. More use means that more frequent filter cleaning is
required. Failure to maintain the cartridges in a clean, unobstructed manner will result in reduced
water flow. Any damage to the spa due to freezing or caused as a result of poor maintenance will
not be covered by your spa warranty.
FILTER CARTRIDGE REMOVAL AND CLEANING
1. Disconnect the spa from the power supply by tripping the RCD breaker at the spa.
2. Remove and carefully set aside the filter compartment cover.
3. Remove any floating items from within the filter compartment.
4. Grasp the handle of the filter cartridge and turn the cartridge clockwise until it is free from
the base retainer.Leave screen adapter in place.
5. Place the cartridge on a clean surface and spray with a garden hose.It will be necessary to
rotate the cartridge(s) to ensure all the filter pleats have been cleaned.
6. Continue cleaning by spraying down throughout the center of the cartridge (inside out).
7. For a complete and more thorough cleaning it is recommended to soak cartridges in a filter
cleaning solution.Follow directions on the filter cleaner label.
8. Before inserting cartridges, do a final inspection of the cartridges.
9. To reinstall the filter cartridges, reverse the order in which the cartridges were removed.
Important:
Do not turn power on or use the spa with the filter cartridges or screen adapters removed.
Note: Spa cartridges are a disposable item and should be replaced each year.
CARE OF THE SPA PILLOWS
The spa pillows used on Conquest Spas models will provide years of comfort if treated with care.
To extend their life the spa pillows should be removed and cleaned.Wash with a mild soap and
water solution.ALWAYS rinse off the spa pillows thoroughly to remove any soap residue.If the
spa is not going to be used for a long period of time the spa pillows should be removed until the
next spa use.
To remove and replace the spa pillows:
1. Carefully lift one end of the pillow away from the spa shell.
2. Continue lifting one end until it is released from the attachment bar on the spa shell.Do
the same to loosen the other end of pillow.
23
Conquest Spas
OWNER'S MANUAL
3. To reinstall the spa pillow, carefully bend the pillow slightly to allow the slit on the back
of the pillow to slip over the attachment bar retainer on the spa shell.
4. After the pillow slips over the attachment, press the pillow down into the recess in the
spa shell.
Important:
Just pulling the pillow straight up and off of the attachment bar will eventually damage the
pillow. This abuse is not covered under warranty.
CARE OF THE EXTERIOR
Spa Shell
Conquest Spas are manufactured with a tough acrylic surface.Some staining or water marking
may occur at or above the water surface.Removal of these surface conditions can usually be
accomplished with a soft cloth by merely wiping them away.Stubborn stains can be removed
first by draining the spa and then using a nonabrasive product.Always thoroughly rinse off any
spa shell cleaning agent with fresh water.
Keep all cleaners out of the reach of children and use care when applying.
Spa Cabinet
The spa cabinet around the Conquest Spas models are manufactured with the finest quality
material and is available in a low maintenance exterior.
The MultiWeather™ Cabinet combines the durability of plastic with the look of professionally
finished wood.To remove any stains or dirt simply spray the skirt with water and wipe down
with a soft cloth.The MultiWeather™ Cabinet is not designed to be stained or resealed.
Note: The MultiWeather™ Cabinet could experience natural fading due to sunlight and
weather exposure.This condition is not covered under warranty.
CARE OF THE SPA COVER
Vinyl Cover
Your vinyl thermal spa cover has been designed for your particular spa.Monthly cleaning and
conditioning is recommended to maintain its beauty.
To clean and condition the vinyl cover:
1. Remove the cover from the spa and gently lean it against a wall or fence.
2. With a garden hose, spray the cover to loosen and rinse away dirt or debris.
3. Using a large, non-abrasive sponge and using a very mild soap solution (one teaspoon dish
washing liquid with two gallons of water) scrub the vinyl top in a circular motion.Make
sure to rinse all soap off the cover before it dries.
4. Scrub the cover’s perimeter and side flaps.Rinse clean with water.
5. Rinse off the underside of the cover with water only (use no soap), and wipe it clean with
a dry rag.
6. To condition the cover after cleaning, apply a thin film of saddle soap (follow directions on
the container) or vinyl conditioning cream.
!
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24 Conquest Spas
OWNER'S MANUAL
Important reminders:
• Do unlock and release all cover locks before attempting to open cover.
• Do remove snow buildup to avoid damage of the foam core from the additional weight of the
snow (not covered under warranty).
• Do lock cover lock straps to secure the cover when the spa is not in use.
• Do not drag or lift the spa cover using either the flaps, or the cover tie downs.
• Do not walk, stand, or sit on the cover.
Important:
Whenever the spa is not in use it is essential that the thermal cover be kept in place.When
filled this ensures effective temperature maintenance and economical operation.When empty
this prevents potential damage to the spas surface finish that can result from excessive heat
caused by the sun.This type of damage is specifically excluded from warranty protection.It is
recommended that the thermal cover tie downs always be used to discourage access to the spa by
unsupervised children and minimize heat loss.
*The spa cover manufacturer handles all warranty claims.Conquest Spas does not handle any
warranty issues on the spa cover.Every Conquest Spas model is equipped with a locking cover
that meets the ASTM F1346-91 standard for safety covers.
WINTERIZING YOUR SPA
If you chose not to use your Conquest Spas model during the winter, it is recommended to
properly winterize your spa.Any damage occurring due to accidental freezing of the spa is not
covered under warranty.
The following steps are designed to protect your spa from freezing if followed.For ultimate
protection against freeze damage to your spa, contact your local Conquest Spas Dealer to
schedule a winterizing service plan.
1. Turn power off to the spa.Trip RCD breaker.
2. Unscrew panel screws.Remove access panel.
3. Locate the drain valve and attach a garden hose to the drain valve.
4. Open the drain valve and allow the water to drain (Conquest Spas will drain to the drain
fitting in the footwell of the spa).
5. Remove filter cartridges and screen adaptors.Clean and store in a dry place.
6. Using a wet/dry Shop Vac vacuum, soak up the water remaining on the bottom of the spa.
7. Open unions at the heater and at the pump(s).Remove pump(s) from spa.Vacuum water
from return and suction sides of the plumbing on the pump(s).Vacuum any water from
heater housing.Leave unions at the heater and at the pump(s) open.
8. Reverse vacuum and blow out each line of the plumbing going into the pump(s).
Important:
Do not use ethylene glycol based antifreeze.This type of antifreeze is toxic and can damage the
spa surface.
(continued on next page)
25
Conquest Spas
OWNER'S MANUAL
9. Place the vacuum hose down the filter cartridge openings and vacuum any water from
filter compartment.
10. With a Wet/Dry Vacuum, go to every jet in the spa (including suction fittings) and place
vac hose over the face of every jet and vacuum out any water left in the lines.Reverse vac
hose and force air through each jet.
11. Wipe down spa shell with a soft clean cloth.
12. Place spa cover over spa and lock into place.
13. To restart the spa, connect all hoses and close all unions.Once all the hoses, jet valve
assemblies, and pump unions are reattached, follow the normal fill-up procedures.It may be
necessary to flush the spa depending on the amount of antifreeze used.
Note: It may be necessary to lubricate o-rings and gaskets for a positive seal.Use only
Conquest Spas approved lubricants, contact your local dealer for more information.
Important:
If these instructions are not followed, damage due to freezing water in the plumbing lines may occur
and is not covered under manufacturer's warranty.

26
Conquest Spas
OWNER'S MANUAL
WATER QUALITY MAINTENANCE
General Information
As the owner of a Conquest Spa, endless hours of entertainment, recreation, and relaxation await
you.Caring for your spa will become a routine and pleasant part of your daily activities.You will
be able to maintain your spa water and keep your spa equipment in excellent condition.To do so
you first must balance your spa’s water.
Balanced Water
Balanced water ensures spa bathers safety as well as protecting the spa heater and components
from corrosion.Also, balanced water protects the spa surface from unsightly scale deposits,
which reduce the efficiency of the spa equipment.You can obtain balanced water by correctly
adjusting a few chemical components in the water.Specifically, you will need to adjust the pH,
total alkalinity and calcium hardness
Note: Improper water chemistry can result in product failure and invalidate your warranty.
pH
pH is measured on a scale that runs from 0-14.pH indicates whether water is neutral, acidic,
or basic.The drawing below shows a pH equal to 7.0 is neutral.A pH below this point is acidic
and a pH above this point is basic. Test pH weekly.
Recommended Range - 7.2 to 7.8
If the pH is too low it can
1. Corrode metal surfaces.
2. Use excess sanitizer.
3. Irritate bathers’ skin and eyes.
Adjusting pH
To raise pH add a granular pH Increaser or sodium carbonate at the rate suggested on the
container. To lower pH add a granular pH Decreaser, or sodium bisulfate at the rate suggested
on the container.After initial application, allow water to circulate approximately 20 minutes
on "Jets1" at high speed.Test pH and add second dose if required.(Conquest Spas "Jets1"
operates 15 minutes)
Total Alkalinity
There are minerals in your spa water that act as buffering agents.Total alkalinity is the
measurement of these alkaline materials that help prevent corrosion and staining.The correct
amount of alkalinity in your spa water will keep the water’s pH consistent while allowing for
economical pH adjustment when necessary.
If the pH is too high it can
1. Deposit scale on surfaces.
2. Contribute to cloudy water.
3. Cause eye irritation.
4. Reduce sanitizer efficiency.
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Conquest Spas
OWNER'S MANUAL
Example: At low total alkalinity levels, the water’s pH easily drifts, making frequent pH
adjustments necessary and the added expense of multiple chemical treatments.
On the other hand, a high total alkalinity level keeps the water pH rigidly fixed.If pH
adjustment is necessary, you will need unusually large amounts of treatment chemicals
to change the water’s pH.
Recommended Range: 80 to 120 Parts Per Million (PPM)
Potential Problems:
1. pH difficult to maintain.If total alkalinity is too low, pH will drift.
2. Corrosive tendencies.If total alkalinity is too high:
• pH difficult to adjust (it remains fixed.)
• Cloudy water.
• Potential for scaling.
• High pH and low sanitizer efficiency.
TESTING WEEKLY
Adjusting Total Alkalinity
Total Alkalinity can be raised with Alkalinity Increaser, or sodium bicarbonate at the
manufacturer’s recommendation for dosage.
Calcium Hardness
Calcium hardness is the amount of dissolved calcium in your spa water.Too little calcium in the
water will etch plaster surfaces, too much will leave deposits on surfaces and equipment.
Recommended Range: 125-150
Potential Problems:
Calcium Hardness Too Low
• Some surfaces may be etched.
• May lead to equipment corrosion.
Adjusting Calcium Hardness
Raise hardness by the addition of calcium chloride.Decrease calcium hardness by draining spa
and replacing with water containing lower levels of calcium hardness.
Disinfectant
• Brominating Tablets, Granular Bromine and Granular Chlorine are popular disinfectants and
are particularly well suited to compliment your ozone purification system spa.They are also
very suitable products in water with elevated temperatures.
• Brominating Tablets and Granular Bromine are effective as a spa water sanitizer and
disinfectant. Follow manufacturer’s directions for proper dosage.It is recommended to
maintain an active bromine residual of 2.0 to 4.0 ppm.
• Granular Chlorine (Dichlor Dihydrate, Lithium Hypochlorite), is designed to dissolve
quickly and completely, provide a steady source of available chlorine to control the growth
of algae, kill bacteria and destroy organic contaminants.It is recommended to maintain
a chlorine residual of between 1.0 and 3.0 ppm.Non-Chlorine type shock will oxidize or
destroy most of the organic contaminants that result from bather load.This quick acting
oxidizing shock treatment goes to work almost immediately improving water quality and
eliminating irritating wastes and odor.This product is intended to be a shock treatment
only, and is not a disinfectant.
Calcium Hardness Too High
• May contribute to cloudy water.
• Scaling of surface, piping and equipment.
Note: The use of Biguanide, Salt
generators and other after market
sanitizer/ disinfectant systems may damage
components and void your spa's warranty.

28 Conquest Spas
OWNER'S MANUAL
Shock Treatment with Granular Disinfectant
Adding granular chlorine or bromine disinfectant to the water in amounts much larger than normal is
called “shocking” the spa and should not be confused with non-chlorine shock.An occasional shock
treatment destroys algae, bacteria, and chloramines.After shocking your spa,
do not allow bathers to enter the spa until disinfectant levels drop to normal.
What Causes Loss of Disinfectant?
• Algae: The presence of algae will consume large amounts of disinfectant.If you have an algae problem,
the use of an algaecide in addition to disinfectant may be necessary.
• Bather Load: The greater the number of people using your spa, the more disinfectant you will need to
use.
• Improper pH: A high pH above 7.8 substantially retards disinfecting.Keep the pH between 7.2 and 7.8.
• Sunlight: The sun’s Ultraviolet (UV) rays readily dissipate disinfectant levels.
• Water Temperature: High water temperature accelerates the loss of disinfectant.
• Weather: Rain and wind can carry a significant amount of contaminants into your spa.
Remember to Maintain:
• pH 7.2 to 7.8
• Total alkalinity 80 to 120 ppm
• If using brominating tablets, the proper level in dispenser
• Maintain granular chlorine residual level at 1.0 to 3.0 ppm
• Maintain bromine residual level at 2.0 to 4.0
• Calcium hardness 125-150
• Non-chlorine shock weekly or as needed based on spa use
• Test pH, total alkalinity and calcium hardness weekly
• Test disinfectant daily (Spa test kits are available through your Conquest Spas Dealer.)
Spa Frog®System
The Spa Frog water care system is standard on select Conquest Spa Models.The system uses two cartridges
in one top loading dispenser.The Spa Frog Mineral Cartridge is designed to help control bacteria in the spa
water.The Spa Frog Bromine Cartridge oxidizes body oils and ammonia compounds.It also sanitizes the spa
water in combination with the Mineral Cartridge.Please see the Spa Frog instructions for proper settings
based on your spa gallonage and Frog Cartridge replacement instructions.Ask your Dealer for details.
Ozone Generators
The Conquest Spas come equipped with an ozone generator.The ozone generator automatically produces
ozone when pump 1 is operating on low speed, unless it is overridden by another system protection mode.
(For ozone troubleshooting see page 30.) The Ozone generator is a wearable item and will need to be
replaced approximately every two years.This is a non-warranty item.
What is Ozone?
Ozone is nature’s natural purifier.It is a chemical known as O3 and is produced from simple oxygen
molecules in our atmosphere.Ozone will breakdown and oxidize oils, greases, suntan lotions, sweat, urea,
etc. from spa water more effectively than any other oxidizer commercially available.Ozone also assists
chlorine, or bromine, to destroy bacteria and viruses and will do so more effectively.Ozone only leaves
simple oxygen in the water as a by-product.
How is Ozone Produced?
Ozone is produced in nature from lightning during electrical storms and is also produced from ultraviolet
rays from the sun to form our protective ozone layer.Your ozone converter unit is designed to duplicate this
natural sanitizer.
Always follow instructions and dosages listed by chemical manufacturers.Use only spa chemicals
in your spa.Do not mix chemicals or add chemicals during bather use.
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Conquest Spas
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OPERATIONS TROUBLE SHOOTING GUIDE
PROBLEM PROBABLE CAUSE SOLUTIONS
Spa is not
operating
• Power failure
• RCD breaker tripped
• Main Fuse Class G
• Transformer Fuse
• Check power source
• Try resetting RCD breaker. If breaker
continues to trip, contact your dealer.
• Contact Dealer
• Contact Dealer
Spa is not
heating
• Dirty filters
• Air trapped in circulation line
• Sensor A or B not working
• Clean the filters
• Using a garden hose, force water
through filter cartridge opening or
loosen the bottom heater union to
allow trapped air to escape.
• Contact your dealer
Poor or no
water flowing
through the
jets
• Dirty filters
• Inadequate water level
• Air lock
• Closed Valve
• Closed Jets
• Clean the filters
• Fill spa to 2" (5.08 cm) above filters
• Prime the pump(s) by loosening
unions on the pump(s) until air
can be heard escaping, then tighten
unions.
• Check Diverter Valve and that jets are open
Spa light out • Burned out bulb
• Light not turned on
• Fuse
• Replace with new bulb
• Press the light key to desired style
and performance
• Contact your dealer
Pump(s)
turn off
unexpectedly
• Automatic 15 minute shut off
• Pump(s) may have overheated. Built in
protective overheat shut off
• Pump #2 Fuse
• Press jets button again to start
another 15 minute cycle
• Let pump sit for about 10-15
minutes.Allow pump to cool down,
keep vented areas on access panel
free from blockage.
• Contact your dealer

30 Conquest Spas
OWNER'S MANUAL
CONTROL PANEL ICON IDENTIFICATION
OPERATIONS TROUBLE SHOOTING GUIDE
PROBLEM PROBABLE CAUSE SOLUTIONS
Spa jets/
pump(s)
turn on
automatically
• Normal purge filtration cycle
• 42°F / 5.6°C Too Cold
• No action necessary
• No action necessary
Not able to
operate main
control panel
• Panel may have malfunctioned
• Screen may be in "Lock" mode
• Contact your dealer
• See page 15
Water does
not clear up
• Bad water chemistry
• Dirty filter cartridges
• Ozone generator not operating
• Bromine/chlorine residual levels
too low
• Balance water
• Clean or replace filters
• Locate ozone generator, a
purple ultraviolet light should be
illuminating in the ozone generator
• Adjust Bromine/chlorine levels.
Shock if necessary. May have to
replace water
Grandeur • Celebration • Concourse • Valiant • Conqueror SE • Majesty SE
Conqueror LE • Majesty LE • Realm • Laurel • Elation • Baroque
31
Conquest Spas
OWNER'S MANUAL
SERVICE AND WARRANTY INFORMATION
General Service Information
Conquest Spas™ models have been designed to provide years of trouble-free use. As with any
appliance, problems may occasionally occur that require the expertise of a qualified service
person. Though such simple repairs as resetting a GFCI switch or breaker, resetting a high limit
thermostat or replacing a light bulb may not require a service call, they may indicate that a more
serious condition exists. These conditions may require an experienced service person. Before
calling for service, please refer to the Troubleshooting Guide.
Note: Always retain your original sales receipt for future reference.
Acts Invalidating Warranty
The limited warranty is void if your Conquest Spas™ model has been improperly installed,
subjected to alteration, misuse, or abuse, or if any repairs on the spa are attempted by anyone
other than an authorized representative of the manufacturer of Conquest Spas™. Alteration
shall include any component or plumbing change, electrical conversion, or the addition of
any non-approved sanitation or water purification device, or heating system that contributes
to component or unit failure or unsafe operating system. Misuse and abuse shall include any
operation of the spa other than in accordance with the manufacturer of Conquest Spas™
printed instructions, or use of the spa in an application for which it is not designed; specifically:
use of the spa in a non-residential application; damage caused by operation* of the spa at water
temperatures outside the range of 35°F and 120°F; damage caused by a dirty, clogged or calcified
filter cartridge; damage to the spa components or spa surface determined to have been caused by
improper water maintenance or improper use of chemicals (refer to pages 26-28 of this owners
manual); damage caused by allowing undissolved spa sanitizing chemicals to lie on the spa
surface (no spa surface material can withstand this kind of abuse); and damage to the spa surface
caused by leaving the spa uncovered while empty of water and in direct exposure to sunlight (this
may cause solar heating distress in warm weather regions). These are considered abuses and may
invalidate this warranty.
Acts of nature, and damage caused by animals, rodents, and insects are considered abuses and are
not covered under this warranty.
*Operation of the spa does not mean “use” of the spa. The manufacturer of Conquest Spas™
does not recommend using the spa if the water temperature is above or below the spa’s control
panel temperature range.
DISCLAIMERS
The manufacturer of Conquest Spas™ shall not be liable for loss of use of your Conquest
Spas™ model or other incidental, consequential, special, indirect, or punitive costs, expenses
or damages, which may include but are not limited to the removal of a permanent deck or
other custom fixture or the necessity for crane removal. Any implied warranty shall have a
duration equal to the duration of the applicable limited warranty stated above. Some states do
not allow limitations on how long an implied warranty lasts. Under no circumstances shall the
manufacturer of Conquest Spas™ or any of its representatives be held liable for injury to any
person or damage to any property, however arising.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitations may not apply to you.

32
Conquest Spas
OWNER'S MANUAL
SPA CARE AND MAINTENANCE RECORD
DATE
Drain and Clean Spa Shell
Spray Clean Filter Cartridge
Soak Filter Cartridge
Complete Spa Water Balance
Clean and Condition Vinyl Spa Cover
Winterize Spa
Miscellaneous Service

33 Wade Road
Latham, NY 12110
518-786-1200
fax: [phone]
www.saratogaspas.com
25762 - 9/18
Conquest
Conquest