
WARRANTY
1. Sarno Music Solutions warrants the SMS Classic Tube Preamp™ as free from any defects resulting from
faulty materials or workmanship for a period of two (2) years from the date of delivery; and ninety (90) days
for the tubes. This warranty is in lieu of all other warranties expressed or implied, and Sarno Music Solutions
makes no further warranties expressed or implied including, but not so limited, any warranties of
merchantability or fitness for any particular purpose. Warranty does not cover: damage caused by misuse,
abuse, product modification, neglect, improper installation or operation, attempted repair by unauthorized
personnel, rental or any shipping damage.
2. The exclusive remedy in the event of defects in workmanship or material shall be the repair or
replacement of such components found to be defective after examination and inspection by Sarno Music
Solutions, or replacement of the SMS Classic Tube Preamp™ whichever Sarno Music Solutions deems
appropriate. Sarno Music Solutions shall bear the cost of transport of defective merchandise under warranty
conditions ONLY. All shipping, risk of transport, and cost of repair and/or replacement work of the SMS
Classic Tube Preamp™ made AFTER the above stated warranty period shall be the responsibility of the
Buyer.
3. It is expressly agreed that the Buyer or User shall have no claim against Sarno Music Solutions with
respect to either personal injury or damage to property or loss of profit resulting from any defect or for any
consequential damages, such as, but not so limited, loss of business opportunities, property or personal
injury losses, etc. or for any indemnity, implied or expressed, with respect to claims by third parties, And
Buyer shall indemnify Sarno Music Solutions against any and all claims by third parties against Sarno Music
Solutions resulting from the use of equipment and/or materials purchased hereunder or from the use of any
products made from or by said equipment or materials.!
4.!These Terms and conditions take precedent over all other terms and conditions, warranty statements or
policies.!
5. All warranties apply only to Sarno Music Solutions products purchased and used in the USA. Please keep
the shipping box in a safe place for any potential future needs.
OUT-OF-WARRANTY SERVICE
1 Contact Sarno Music Solutions, LLC to obtain return authorization.
2 All items MUST be shipped to the above address prepaid, insured, and properly packaged. Products
arriving in a non-standard package, which appear damaged, may be refused. Shipments received
“freight-collect” will be refused.
3 Product must be shipped to Sarno Music Solutions, LLC address with a letter stating return shipping
address and description of problem.
4 Your unit will receive quality service and will be returned transportation pre-paid. Out-of-warranty
billing will be determined by nature of required repairs.