Sena HelloDevice Pro PS110 User manual

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Universal Device Servers
HelloDevice Pro Series
(PS110/410/810)
User Guide
Version 1.4.0
2007-05-07

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Copyright Information
Copyright 1998-2007,Sena Technologies, Inc. All rights reserved.
Sena Technologies reserves the right to make any changes and improvements to its product without
providing prior notice.
Trademark Information
HelloDevice™is a trademark of Sena Technologies, Inc.
Windows® is a registered trademark of Microsoft Corporation.
Ethernet® is a registered trademark of XEROX Corporation.
Notice to Users
Proper back-up systems and necessary safety devices should be utilized to protect against injury,
death or property damage due to system failure. Such protection is the responsibility of the user.
This device is not approved for use as a life-support or medical system.
Any changes or modifications made to this device without the explicit approval or consent of Sena
Technologies will void Sena Technologies of any liability or responsibility of injury or loss caused by
any malfunction.
Technical Support
Sena Technologies, Inc.
210 Yangjae-dong, Seocho-gu
Seoul 137-130, Korea
Tel: [phone]
Fax: [phone]
E-Mail: [e-mail]
Website: http://www.sena.com

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Revision history
Revision Date Name Description
V1.0.0 2005-07-08 O.J. Jung Initial release
V1.1.0 2005-07-26 O.J. Jung Revision for firmware v1.1.0 release
Description for Locating Server is added.
Typo on RS-485 connection diagram and Max. allowed
connection are corrected
Descriptions for Modem Emulation mode command and IP
Statistics are changed.
V1.1.1 2005-09-28 O.J. Jung Typo on AT command in modem emulation mode is corrected
V1.1.2 2005-11-08 J.S. Kim Humidity, Operating and storage temperature is updated.
V1.2.0 2005-11-25 O.J. Jung Changes in firmware v1.2.0 are reflected.
V1.3.2 2007-01-12 W.K. Kim Changes in firmware v1.3.2 are reflected.
V1.4.0 2007-05-07 H. Yeom Changes in firmware v1.4.0 are reflected.

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Contents
1. Introduction 7
1.1. Overview...............................................................................................................................7
1.2. Package Check List...............................................................................................................8
1.3. Product Specification.............................................................................................................9
1.4. Terminologies and acronyms...............................................................................................10
2. Getting Started 12
2.1. Panel Layout.......................................................................................................................12
2.1.1. PS110 Panel Layout.................................................................................................. 12
2.1.2. PS410/810 Panel Layout........................................................................................... 13
2.2. Connecting the Hardware....................................................................................................14
2.2.1. Connecting to the network.........................................................................................14
2.2.2. Connecting to the device........................................................................................... 15
2.2.3. Connecting the power................................................................................................17
2.2.4.Accessing the System Console.................................................................................. 18
2.2.5. Using the System console .........................................................................................18
2.2.6. Using Remote console ..............................................................................................21
2.3. Accessing the Web Browser Management Interface ............................................................22
3. Network Configuration 25
3.1. IP Configuration .................................................................................................................. 25
3.1.1. Using a Static IPAddress .......................................................................................... 26
3.1.2. Using DHCP..............................................................................................................27
3.2. SNMP Configurations.......................................................................................................... 28
3.2.1. MIB-II System objects Configuration.......................................................................... 29
3.2.2. Access Control Configuration.....................................................................................29
3.2.3. Trap Receiver Configuration......................................................................................29
3.2.4. Management using SNMP.........................................................................................30
3.3. Dynamic DNS Configuration................................................................................................31
3.4. SMTP Configuration............................................................................................................32
3.5. IP Filtering........................................................................................................................... 33
3.6. SYSLOG server configuration..............................................................................................35
3.7. Locating server....................................................................................................................36
3.7.1. Overview................................................................................................................... 36
3.7.2. Locating server configuration.....................................................................................36
3.7.3. Locating server communication protocol....................................................................37
3.8. NFS server configuration.....................................................................................................38
3.9. TCP service configuration....................................................................................................38

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4. Serial Port Configuration 40
4.1. Overview.............................................................................................................................40
4.2. Serial Port Configuration .....................................................................................................42
4.2.1. Port Enable/Disable...................................................................................................42
4.2.2. Port Title....................................................................................................................43
4.2.3. Host Mode Configuration........................................................................................... 43
4.2.4. Remote host configuration.........................................................................................56
4.2.5. Cryptography configuration........................................................................................57
4.2.6. Serial port parameters ...............................................................................................61
4.2.7. Modem configuration.................................................................................................65
4.2.8. Port Logging..............................................................................................................66
4.2.9. Port event handling configurations.............................................................................67
4.2.10. Copy port configuration............................................................................................70
5. System Administration 71
5.1. System Status.....................................................................................................................71
5.2. System Logging .................................................................................................................. 71
5.3. Change Password...............................................................................................................72
5.4. Device Name Configuration.................................................................................................73
5.5. Date and Time Settings.......................................................................................................73
5.6. Factory Reset......................................................................................................................74
5.7. Configuration management ................................................................................................. 74
5.8. Firmware Upgrade...............................................................................................................76
5.9. User administration.............................................................................................................78
6. System Statistics 80
6.1. Network Interfaces Statistics................................................................................................80
6.2. Serial Ports Statistics........................................................................................................... 81
6.3. IP Statistics .........................................................................................................................81
6.4. ICMP Statistics....................................................................................................................83
6.5. TCP Statistics......................................................................................................................85
6.6. UDP Statistics .....................................................................................................................87
7. CLI guide 88
7.1. Introduction .........................................................................................................................88
7.2. Flash partition......................................................................................................................88
7.3. Supported Linux Utilities......................................................................................................88
7.3.1. Shell & shell utilities:.................................................................................................. 88
7.3.2. File and disk utils:......................................................................................................88
7.3.3. System utilities: ......................................................................................................... 88
7.3.4. Network utilities: ........................................................................................................88

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7.4. Accessing CLI .....................................................................................................................89
Appendix 1. Connections 90
A 1.1. Ethernet Pin outs..............................................................................................................90
A 1.2. Console and Serial port pin-outs.......................................................................................90
A 1.3. Ethernet Wiring Diagram .................................................................................................. 91
A 1.4. Serial Wiring Diagram ......................................................................................................92
A 1.4.1. RS232 Serial Wiring Diagram.................................................................................92
A 1.4.2. RS422/485 Serial Wiring Diagram .......................................................................... 92
Appendix 2. Pro Series Configuration files 94
A 2.1. port1.conf.........................................................................................................................94
A 2.2. filter.conf ..........................................................................................................................94
A 2.3. snmp.conf ........................................................................................................................94
Appendix 3. Well-known port numbers 96
Appendix 4. Guide to the Bios menu program 97
A 4.1. Overview..........................................................................................................................97
A 4.2. Main menu.......................................................................................................................97
A 4.3. RTC configuration menu...................................................................................................97
A 4.4. Hardware test menu.........................................................................................................98
A 4.5. Firmware upgrade menu ................................................................................................101
Appendix 5. Using Pro Series with Serial/IP 103
A 5.1. Pro Series vs. Serial/IP options ......................................................................................103
A 5.2. Connection example - Telnet and SSLv3 encryption.......................................................103
Appendix 6. Appendix D: Warranty 108
A 6.1. GENERALWARRANTY POLICY...................................................................................108
A 6.2. LIMITATION OF LIABILITY.............................................................................................108
A 6.3. HARDWARE PRODUCT WARRANTY DETAILS ............................................................109
A 6.4. SOFTWARE PRODUCT WARRANTY DETAILS.............................................................109
A 6.5. THIRD-PARTY SOFTWARE PRODUCT WARRANTY DETAILS.....................................109

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1. Introduction
1.1. Overview
This document is intended for the HelloDevice Pro Series, PS110/410/810.
The HelloDevice Pro Series is a Universal terminal server (or device server) that makes your legacy
serial devices manageable by an industry-standard Ethernet network. Based on open network
protocols such as TCP/IP and UDP, it gives you ultimate flexibility to your serial devices.
With the rich broadband network connectivity protocols such as DHCP and Dynamic DNS, you can
easily manage legacy serial devices over broadband Internet by using DSL or cable modem
connection. The built-in Dynamic DNS protocol of the HelloDevice Pro Series enables you to access
the serial devices with their own domain names.
The HelloDevice Pro Series also provides you with full-featured system management functionality of
system status display, firmware upgrade, remote reset and system log display by using various ways
such as telnet, SSH, serial console port or web.
You can easily configure and administrate the HelloDevice Pro Series, with the full-featured
management functions of status monitor, remote reset, error log monitor and firmware upgrade by
using Telnet and serial console port under the password protection support.
For critical applications of secure data communication, the HelloDevice Pro Series supports SSLv3 for
data encryption. In addition, IP address filtering function is provided for protecting unintentional data
streams to be transmitted to the HelloDevice Pro Series.
Typical application areas of the HelloDevice Pro Series are:
-Industrial automation
-Network management
-Retail/Point of sale
-Remote metering
-Remote display
-Building automation
-Security/Access control systems
-General data acquisition application
-Medical application
The HelloDevice Pro Series gives you ideal remote management capability of control, monitoring,
diagnosis and data gathering over RS232/422/485 serial devices.
Please note that this manual assumes user knowledge of Internetworking protocols and serial
communications.

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1.2. Package Check List
- PS110/410/810 external box
- External 110V (or 230V) power supply(PS110/PS410) or power cord(PS810)
- Serial cable kit
- Quick Start Guide
- CD-ROM, including the Serial/IP, HelloDevice Manager and manuals

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1.3. Product Specification
PS110 PS410 PS810
1-port 4-port 8-port
Serial speeds 75bps to 230Kbps
Flow Control:
Hardware RTS/CTS, Software Xon/Xoff
RJ45 connector
Signals:
RS232 Rx, Tx, RTS, CTS, DTR, DSR, DCD, GND
RS422 Rx+, Rx-, Tx+, Tx-
RS485 Data+, Data-
Serial Interface
Modem controls: DTR, DSR and DCD
10/100 Base-Tx Ethernet with RJ45 Ethernet connectorNetwork Interface Supports static and dynamic IP address
Protocols - ARP, IP/ICMP, TCP, UDP, Telnet, SSH v2,
- SSLv3
- DNS, Dynamic DNS, HTTP, HTTPS, NFS
- SMTP with/without Authentication, pop-before SMTP,
- DHCP client, NTP, SNMP v1 & v2
User ID & Password
HTTPS
Secure terminal interface: SSH
Data Encryption: SSLv3
Security
IP address filtering
Modem emulation Full support for AT commands
Web, Telnet, SSH, Serial console port or HelloDevice Manager
O/S support: Windows 98/ME/NT/2000/XP
System log
Automatic email delivery of error log
System statistics
Full-featured system status display
Management
Firmware
Stored in Flash memory and upgradeable via telnet or web
Diagnostic LED Power
Ready (PS810 only)
10/100 Base Link
10/100 Base Act (PS410/PS810 only)
Serial Rx/ Tx for each port
Environmental Operating temperature: 0’Cto 50’C
Storage temperature: –20’C to 66’C
Humidity : 90% (Non-condensing)
Power 9~30VDC,
0.35A @ 9VDC 9~30VDC, 0.4A @ 9VDC 100 – 240VAC, 0.24A
Dimension
L x W x H (mm) 114 x 82 x 26 (mm) 4.48 x 3.22 x 1.02 (in.) 119 x 227 x 27 (mm) 4.68 x 8.94 x 1.06 (in.) 119x 437 x 44 (mm) 4.69 x 17.20 x 1.73(in.)
Weight (kg) 0.300 0.750 1.56
Certification FCC(A), CE(A), MIC
Warranty 5-year limited warranty

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1.4. Terminologies and acronyms
This section will define commonly used terms in this manual. These terms are related to
Internetworking, and defined in regards to their use with Pro Series.
 MAC address
On a local area network or other network, the MAC (Media Access Control) address is the computer’s
unique hardware number. (On an Ethernet LAN, it is the same as the Ethernet address.)
It is a unique 12-digit hardware number, which is composed of 6-digit OUI (Organization Unique
Identifier) number and 6-digit hardware identifier number. The Pro Series has the following MAC
address template: 00-01-95-xx-xx-xx. The MAC address can be found on the bottom of the original
package.
 Host
A user’s computer connected to the network
Internet protocol specifications define “host” as any computer that has full two-way access to
other computers on the Internet. A host will have a specific “local”or “host number”that, together with
the network number, forms its unique IP address.
 Session
A series of interactions between two communication end points that occur during the span of a single
connection
Typically, one end point requests a connection with another specified end point. If the specified
end point replies, and agrees to the connection, the end points then take turns exchanging commands
and data (“talking to each other”). The session begins when the connection is established at both ends
and terminates when the connection is ended.
 Client/Server
Client/server describes the relationship between two computer programs in which one program, the
client, makes a service request from another program, the server, which fulfills the request.
A server is a computer program that provides services to other computer programs on one or
many computers. The client is the requesting program or user in a client/server relationship. For
example, the user of a Web browser is effectively making client requests for pages from servers all
over the Web. The browser itself is a client in its relationship with the computer that is getting and
returning the requested HTML file. The computer handling the request and sending back the HTML file
is a server.