SGM A4 Instruction Manual

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A4
Installation & user Manual

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Contents
Introduction ...................................................................................................................................................... 3
Insert SD card .................................................................................................................................................... 4
Installation......................................................................................................................................................... 5
Connect device to internet................................................................................................................................. 7
RDM Device View ..............................................................................................................................................
Create user profile ........................................................................................................................................... 12
Online device view ........................................................................................................................................... 14
Create log agent .............................................................................................................................................. 17
Recorder .......................................................................................................................................................... 1
Scheduler ........................................................................................................................................................ 21

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Introduction
This document will describe the functionality and capability of the A4 with the new 2.0firmware release.
This new firmware enables RDM in the A4. It is possible to discover all RDM compatible products connected,
and take full advantage of the many futures that RDM comes with.
The new recording module enables the A4 to be a complete standalone player. A recording can be routed out
to the 4 different physical ports or via Ethernet by using either Art-Net or sACN. The recording module also
contains a scheduler. So you can have multiple recordings and have them triggered during the day. The
recordings can be made in two ways, either by letting the A4 record what’s currently being sent to it, or by a
desktop application and then uploading afterwards. It’s also possible to download recordings from one A4, and
then upload it to another.
The new firmware also enables the A4 to be connected to the internet. This opens up for the possibility to
remotely control and configure your system. You can upload new recordings to the device and edit the
scheduler from your office instead of going out on site. It’s possible to see sensor data from all the RDM
compatible fixtures in the system.
With the A4 connected to the internet, you can create a log agent to monitor the sensors of a fixture. This will
run automatic at a SGM server, so you don’t need any software running for this to work. You will be notified by
email if a sensor on a fixture goes above the normal limit. For example if you have created an agent to monitor
the humidity of a G-Spot, and the sensor value goes above the normal limit, indicating an error, an email is sent
to notify you, and you can send a technician out before further damage on the fixture.

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Insert SD card
For the recording module and internet service to function the A4 requires a micro SD card.
The card is placed in the holder on the Art-Engine PCB:
To get the PCB out of the casing, unscrew the 6 small screws in the
front, and pull out the assembly.

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Installation
This section will describe how to install the desktop configurator tool and how to upload firmware to devices.
The desktop application comes with a standard windows installer:
Run the installation wizard and open the application
when the installation finishes.
The default view of the application:

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To upload firmware to a device, go to the top menu, select “TOOLS” and the select “Upload Firmware”.
A new dialog window will open up:
Select the new firmware by clicking the “Open firmware file” button.
Then select all the devices you wish to upgrade, by checking the checkbox “Upload to” outside every device.
Click the “Start Upload” button.
The Window can be closed when all the progress boxes has hit 100%.
The devices will reboot right after the upload has finished, so they might appear to be offline for a few
moments.

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Connect device to internet
For a device to be connected to the internet, there of course needs to be an available internet source.
If you are planning to run a lot of Art-Net traffic in your system, it’s recommended to make a local network for
the devices. This can be done by setting a router in between the devices and the internet source. This will filter
out any broadcasted Art-Net and not slowing the rest of the network.
The A4 can obtain an IP address automatically via DHCP or by setting a static address manually.
This is done in the “Internet settings” dialog:
The dialog is available from the properties section.
DHCP is the default choice, but if you need to set a static IP address,
simple select the “Static” selector, and the 3 IP address fields will
become editable.
The “Group number” field is used to associate this specific device to
your account. You get your group number when you create an user
profile.
Press “OK” to save your settings.
To see if the device has made a successful internet
connection, go to the “Schedule” window and check if the
device time is the current date and time.
The time and date, is optained from a global NTP server
and is therefore UTC. It’s possible to set the timezone and
adjust for daylight savings in the “Time settings” dialog.

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“Time settings” dialog:
Enable the daylight savings by clicking the checkbox.
Set the start and end dates, and the time will adjust accordingly.
You can add or subtract hours from the time, to adjust to the time
zone that fits where the device is places.

RDM Device View
The desktop application allows you to see the connected RDM devices in two ways. The first view is the list
view, which is found in the property section of each device. The second is the graphics view which is in the plan
view. The graphics view enables you to see your complete system neatly arranged for great overview.
The list view:
The list view provides you with a complete list of all the RDM compatible fixtures connected to you devices.
To populate the list with new fixtures, simple click the “Discover” button, and the device will perform a RDM
discover sequence. New devices will have empty fields for the most part, to populate these fields with data,
push the “Get/Refresh” button.
It’s possible to change the DMX address and personality of the fixtures by directly changing the values in the
list. The change happens immediately and no confirmation buttons needs to be clicked.
It’s also possible to change the label of each fixture. This can be helpful in creating a better overview over
fixtures in a big setup.
When the identify checkbox is checked the fixture is in RDM highlight mode. This varies from manufacture to
manufacture how this mode is implemented. But the fixtures will usually light up white or flash.
If the fixtures support sensors you can click on the sensor field to open a new dialog which displays all the
available sensors in the fixture.

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The Sensor view shows all the
sensors and poll them all in turn.

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The graphics view:
In the graphics view you have the possibility to arrange your devices and fixtures so they match up with your
setup. This gives a great overview over fixtures and an easy way to quickly find fixtures.
When a fixture is clicked in the graphics view the settings of the fixtures can be set from the property panel.
It is also possible to override control of a specific fixture by clicking the “override control” checkbox.

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Create user profile
In order to use the online capabilities of the A4 you need a user profile. This user profile gets you a group
number, which is used to connect you devices to your profile. It is also via this profile you will get email
warnings from log agents, if you create these.
To create your user profile, go to the webpage: http://sgmmail.cloudapp.net/
On the frontpage click “Create account”
Fill in the fields, and
push “Submit”.
You will in then
receive a
confirmation email
containing your
group number.
This can also be
found if you log in.

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When you have created an account and received your group number, you can enter the group number into the
devices you wish to associate with this account. You enter the group number into the devices in the “internet
settings” dialog in the desktop application, as mentioned earlier.
When the devices are associated to an account and online, they will send a ping package to a server every
minute. When a ping package has been received the device will be shown on the front page when you log in.

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Online device view
You can see the devices associated with your account when you login on the webpage, or you can add them to
a project in the desktop application.
On the webpage you can see each device and when the last ping was received, this should be around a minute
ago for online devices.
The Alert field shows current alerts, if any. Alerts are accepted by clicking the button in the accept field. When
an alert has been accepted there will not be sent any more mails, mails will be otherwise be sent every 24h
until it’s accepted.
To see a list of all the RDM fixtures connected to each device, click the “Fixtures” button, and you will be
redirected to the fixture page:
If the info fields
are empty push
the “Refresh”
button to fill in
the data.

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To view log data from a log agent push the “Log” button.
Here you can see a graph representing the data.
Here we see the base temperature from a P5.
You can also add the devices to a project in the desktop application. This gives you full control over the device,
and you can do anything that you also could if you were connected locally.
To add a device, go to “TOOLS” and then push the “LNM” button.
This will give you a dialog window, where you can load all the devices
associated to your account, and by clicking the “Add to project” button you
add the device to the current project.

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Devices connected via the internet will show up with a blue color instead of green. They will still turn red if the
communication breaks or they are turned off.
It will be their public IP address showing in the IP field.
Internet devices behave like regular local devices except communication can have some minor latency.

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Create log agent
In order to create a log agent you need to add the device, on which you want to create a log agent, to a project
in the desktop application. This is explained in the previous chapter.
When this is done, click on the device, and you will notice a button in the property field called “Log editor”.
This button is not available on regular local devices.
Click the “Log Editor” button and a window will show:
This window contains all the RDM fixtures connected to the device.
Select the fixture you wish to create an agent on, and click the “Add log entry” button.
This window shows the available sensors on the fixture.
Select the sensors you wish to log by clicking the checkbox in the “Log” field.
The min and max values indicate the values the sensor must be within in order to not raise an error.

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The Interval indicates how often you want to log the sensor.
The timeslot gives an interval of time to the log agent, where it’s allowed to do the logging. You might not want
to allow logging during a scheduled show, because heavy RDM activity on a DMX link can course some flicker in
the lights.
In the “Tag” field you can write a custom tag for the agent. This can be used to quickly find the data.
It is also possible to create an agent who polls for errors. This is only possible for SGM products. This is done by
clicking the “Error poll” button in the “Log editor” window.
Click the “enabled” button to enable the error poll.
Set the interval to an appropriate value, default is 12
hours. Again it is possible to create a timeslot where it
is allowed for the agent to do the actual poll.

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Recorder
Open the “Recorder” window by clicking the “Recorder” button in the property field.
To create a new recording open the “New Show” dialog by clicking the “Add” button.
Show name is the name that will appear in the recorded show list.
Max 20 characters.
Frame size is the size of channels to record. For example if you only
need 100 DMX channels, this can be set to 100 to reduce the file
size.
Universes to record is the amount of universes this file will record.
Max 4 universes.

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When you have successfully created a new show file, it’s time to record data into it. Select the file in the file
list. You have the possibility to set a fixed time on the recording. This is useful if you have a show that repeats
itself after 2 min. then select the “2 min” button, and the recording will automatically stop after 2 minutes.
To start the recording push the “Rec” button. To stop the recording push the “Stop” button.
When a show file is selected the universes in the file will show in the “Universes in recording” list. In order to
playback the show you have just recorded, you need to create a routing to the universes. This is done by
selecting a universe in the list and then clicking the “Add route” button.
Here you have the possibility
to route the data out to 1 of
the 4 physical ports on the
A4.
You can also choose to route
the data out as Art-Net or
sACN.
You can add multiple routes to each universe if you like.
You can set a show file to be the default show by selecting the file in the show list, and clicking the “Set as
default” button. When the A4 is powered up is will automatically start playback of this file.