SI Zero-G User manual

Screen Innovations
9715-B Burnet Rd, Suite 400 Austin, TX 78758
512.832.6939
www.screeninnovations.com
v. 1.3 15 November 2019
Zero-G
Owner’s Manual
INSTALLERS: PLEASE LEAVE THIS MANUAL WITH THE OWNER.
External Mount

5
Screen Innovations warrants its products, to the original purchaser only, to be free from defects in
materials and workmanship for a period of one (1) year from the date of purchase by the original
purchaser provided they are properly operated according to Screen Innovations' instructions and are not
damaged due to improper handling or treatment after shipment from the factory.
This warranty does not apply to equipment showing evidence of misuse, abuse, or accidental damage,
or which has been tampered with or repaired by a person other than authorized Screen Innovations
personnel.
Screen Innovations’ sole obligation under this warranty shall be to repair or to replace (at Screen
Innovations’ option) the defective part of the merchandise. Returns for service should be made to
your Screen Innovations' dealer. If it is necessary for the dealer to return the screen or part to Screen
Innovations, transportation expenses to and from Screen Innovations are payable by the purchaser and
Screen Innovations is not responsible for damage in shipment. To protect yourself against damage or
loss in transit, insure the product and prepay all transportation expenses.
This warranty is in lieu of all other warranties, express or implied, including warranties as to tness
for use and merchant ability. Any implied warranties of tness for use, or merchantability, that may be
mandated by statute or rule of law are limited to the one (1) year warranty period. This warranty gives
you specic legal rights, and you may also have other rights, which vary from state-to-state. No liability
is assumed for expenses or damages resulting from interruption in operation of equipment, or for
incidental, direct, or consequential damages of any nature.
In the event that there is a defect in materials or workmanship of a Screen Innovations product, you may
contact our Sales Partners at 9715-B Burnet Road Suite 400, Austin, TX 78758, [phone].
Important: this warranty shall not be valid and screen innovations shall not be bound by this warranty if
the product is not operated in accordance with screen innovations' written instructions.
Keep your sales receipt to prove the date of purchase and your original ownership.
Limited 1 year warranty
on Screen Innovations products
Table of Contents
Before Proceeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Parts in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Case Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 8
Power & Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 17
Low Voltage Trigger (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Wall Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 - 14
IR Remote (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 - 16
Setting The Drop for Viewing Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 - 23
Remove the Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 - 25
Setting The Lower Limit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Adjusting the Wing to Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Attaching the Fascia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Raising The Viewing Area (If necessary) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  32
Lowering The Viewing Area (If necessary) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  36
Screen Material Cleaning Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

67
INSTALLER:
• Blocking is required. The ceiling or wall used
for xture installation must be able to support
300 lbs or more. Failure to properly secure the
screen may result in injury and/or damage.
• Electrical work should be performed using
appropriate electrical codes and regulation, by
a licensed electrical professional.
• Before running cables in walls or ceilings
see controls section on pages 14 and 17 for
control cable requirements.
• Before removing the screen from the box,
check for damage and to make sure all parts
are included.
• Do not use any sharp blades when opening the
screen packaging. Open by hand.
• Do not pull on the sides, crease, or fold the
screen. The screen material is very delicate.
• Care in mounting and correct operation will
result in long and satisfactory service from the
SI screen.
• The screen should be level when installed.
Always use a carpenter’s level.
• Nothing should be fastened to any part of the
screen assembly.
NOTE: The screen has been thoroughly inspected and
tested at factory and found to be operating properly prior
to shipment.
END USER:
• To prevent damage, the operating and
maintenance of the screen should be
performed by experienced professionals.
• This is a nished product. Do not write or draw
on the surface.
• Do not put anything near or under the screen
that would come in contact or impede
the normal operation of the screen when
deployed.
• Damage to the screen can result if an object
prevents the screen from fully deploying.
BEFORE PROCEEDING
Read the instructions in their entirety before proceeding. Actions contrary to the
instructions invalidate the warranty and may result in serious damage and/or injury.
The placement from bottom to the screen should be between 36” (91cm) - 42” (106cm).
Check the projector manual for Projector placement.
PRODUCT OVERVIEW
Fascia / Case
Wing
Viewing
Area
Dyneema™
Lower Tube
Tab Tension
Drop
It is important to familiarize yourself with the product and its parts prior to installation. Please refer to the
diagram and denitions below.
1. Case - The case is the enclosure of the screen that houses the upper tube assembly, doors, controls, and
the lower tube assembly when the screen is retracted.
2. Fascia - The fascia is the decorative cover that is installed on the front of the case.
3. Drop - The distance between the bottom of the case and the top of the wing. Do not exceed the
 minimum(6”)/maximumdropasspeciedforyourscreen.
4. Dyneema: the nylon cords which suspend the lower tube assembly from the case when the screen is
deployed.
5. Wing: the upper part of the lower tube assembly which holds the top of the screen material and nests
with the lower tube when the screen is retracted.
6. Viewing Area: the area of the screen material onto which an image is projected.
7. Tab Tension: the small tabs and string on the outer edges of the screen material that maintain the
 atnessofthescreen.
8. Lowe Tube: the lower part of the lower tube assembly which holds the bottom of the screen material and
nests with the wing when the screen is retracted.

89
2 x Hand
Gloves
1 x IEC Cable - 12’ 1 x Wall Switch 1 x Wall Switch
Cover Plate
16 x - 24 x
Wood Screws
Case Fascia
2 x - 3 x
L - Brackets
1 x IR
Remote
2 x 35mm
Mono Plug
1 x Wall
Switch Cable
1 x IR Eye 1 x Thumb
Screw
PARTS IN THE BOX
Installation requires three or more people. The product weighs up to 225 lbs.
Please use safe lifting and rigging techniques.
3+
External Mount Case
Mounting Bracket Options
Set fascia aside and out of the way of the installation location. Leave the foam around the tube inside the
case in place. Remove all other foam and packaging materials. Measure full length of the case (F).
Level the brackets to within 1/8” over 10’ using the case length (F).
Note that the bracket screws provide 1/8” additional adjustment after they have been mounted.
Install the brackets so that they will be 3” - 19” away from the edge of the case on both sides.
Failure to properly level the mounting brackets may create issues with the screen over time, which could
damage the screen material.
F
3”- 19”
(7.6 cm - 48.3 cm)
3”- 19”
(7.6 cm - 14.3 cm)
AND/OR
300 lbs
(136 kg)
CASE INSTALLATION
2
Blockingrequired.Theceilingorwallusedforxtureinstallationmustbeabletosupport300lbsormore.
Failure to properly secure the screen may result in injury and/or damage.
1

10 11
Make sure bracket screws are backed out all the way before putting the screen in place. Hook the
bracket into all 3 grooves in the case.
Tighten the screws to lock in place. Then check to make sure the screen is level to within 1/8’’ over 10 ft.
You can make up to 1/8’’ adjustment with bracket screws.
CASE INSTALLATION
Installation requires three or more people. The product weighs up to 225 lbs.
Please use safe lifting and rigging techniques.
3+
3
4
POWER & CONTROLS
Open the tray. Unscrew and pull down the control center carefully ensuring none of the cables or
motherboard become damaged. If you feel resistance do not yank.
Do not open the control center with the circuit breaker on.
1

12 13
Controls In
POWER & CONTROLS
To be installed and/or used in accordance with the appropriate electrical codes and regulations by a
licensed electrical professional. Do not connect power with the circuit breaker on.
Pass the control cables through the appropriate opening in the case, and connect your AC power cable.
2All RJ 45 Ports act the same, and can be used for wall switch, IR Eye, or 3rd Party Control.
3X RJ45 Ports
Low Voltage
Trigger
External RJ 45 Port
POWER & CONTROLS
To be installed and/or used in accordance with the appropriate electrical codes and regulations by a
licensed electrical professional. Do not connect power with the circuit breaker on.
3

14 15
Tip DC +3V to +12V
50mA min
Sleeve
18 Gauge or Larger
Shielded 2 Conductor wiring
65ft (20 m) Max
9 ft (2.75m) Provided
If Longer cable is needed it must be shielded
RJ45
RJ9
Wall Switch
Wall switch and supplied data cable must be used for setting limits once. Once motor limits are set
you can switch to a longer if needed. The wall switch and supplied data cable must always remain with
the screen as they are the tools needed to set motor limits.
POWER & CONTROLS
Low Voltage Trigger (Optional)
Some projectors may have a low-voltage trigger that will allow your screen to drop when it is
turned on. Installer must supply conductor wire in the length and guage needed..
Use the supplied cable for all set-up procedures. It is recommended to permanently install the wall
switch in an accessible location for future limit setting and troubleshooting procedures. Plug in the RJ45
end into the control center, and plug the smaller RJ9 end into the wall switch.
1
2
Connect the IR eye assembly to the case with the thumb screw, then plug into the external RJ45 port.
POWER & CONTROLS
IR Remote (Optional)
3

16 17
Hex Codes
These codes are to be programmed into 3rd party universal control systems.
0000 006c 0000 000c 0006 011b 0006 011b 0006 00bb 0006 00bb
0006 00bb 0006 00bb 0006 00bb 0006 00bb 0006 00bb 0006 00bb
0006 011b 0006 08a4
0000 006c 0000 000c 0006 011b 0006 011b 0006 00bb 0006 00bb
0006 00bb 0006 00bb 0006 00bb 0006 00bb 0006 00bb 0006 011b
0006 011b 0006 08a4
0000 006c 0000 000c 0006 011b 0006 011b 0006 00bb 0006 00bb
0006 00bb 0006 00bb 0006 00bb 0006 00bb 0006 00bb 0006 011b
0006 00bb 0006 08a4
• If the IR remote is held down continuously as the screen is moving there is a chance that
the screen can stop in-between limits. If this happens simply send another IR signal in the
direction it was going to continue its movement.
• If a control system is using an IR blaster to control this screen, make sure to limit the period
where it blasts the signal one second or less.
IR Remote Use
POWER & CONTROLS
IR Remote (Optional)
Screen will not function properly if wired incorrectly.
Pin 1
UP Pin 3
GROUND Pin 4
DOWN Pin 6
Momentary
Contact UP
Momentary
Contact DOWN
RJ45 Male Plug
Connect pin 3 to pin 4 (ground)
Connect pin 3 and pin 6 to pin 4 (ground)
Connect pin 6 to pin 4 (ground)
CAT 5 Orange/
White Orange Green/ White Blue Blue/ White Green Brown/ White Brown
Wall
Switch 1. Empty 2. Empty 3. Up 4. Ground 5. 5V 6. Down 7. Empty 8. Empty
RJ45 to
RJ11 1. Empty 2. Empty 3. Yellow 4. Green 5. Red 6. Black 7. Empty 8. Empty
Wall
Switch 1. Empty 2. Empty 3. Up 4. Ground 5. 5V 6. Down 7. Empty 8. Empty
POWER & CONTROLS
3rd Party Control (Optional) - Wall Switch

18 19
NORMAL OPERATION SET UPPER LIMIT
SET LOWER LIMIT
FRONT BACK
POWER & CONTROLS
Wall Switch General Operation
Setting the upper limit incorrectly could damage your screen. Contact screen innovations if you are having
problems with the wall switch.
On the back of the supplied wall switch, move the switch to the down position.
2
POWER & CONTROLS
Close the Control Panel. Carefully push up the control center back into the tray ensuring the cables or
motherboard are not damaged. Tighten panel fastening screws.
4
Do not force the control panel. If it does not close easily, reopen the panel and look for wires or other ob-
structions and then attempt to close it again.
Plug in the power cable to the case and then to a receptacle. Turn on the main breaker to power screen.

20 21
SETTING THE DROP FOR VIEWING HEIGHT
Remove the stickers labeled “REMOVE BEFORE OPERATING” that secure the cables to the helix inside
the case, leave the remaining foam in place. It will lower with the screen and be easy to remove later.
Ensure dynemma is on helix and all pulleys.
1
If the cable becomes loose, make sure the it is still set correctly on all pulleys as shown. TOP OF VIEWING AREA
Set the Slide switch on the back of the Wall switch to the lower position. Hold the DOWN button on
the Wall Switch and release it once the screen reaches the desired drop; the top of the viewing area is
indicated on the protective tube. Remove any packing foam remaining inside the case that did not lower
with the screen.
The motor is thermally protected. If the motor stops running during setup, let it cool down for at least 30
minutes before attempting to run it again.
Do not exceed Max drop specied for your
particular screen. Refer to the Screen
Builder/ call SI.
DonotexceedMaxdropspeciedforyourparticularscreen.RefertotheScreenBuilder/callSI.
3
SETTING THE DROP FOR VIEWING HEIGHT
Slide Switch

22 23
SETTING THE DROP FOR VIEWING HEIGHT
Perform Steps 4 through 6 on both ends of the screen.
4Turn the knob untill the moving pulley is rmly pressed against the stoppping plate. 5
SETTING THE DROP FOR VIEWING HEIGHT
If the cable becomes loose, make sure the it is still set correctly on all pulleys as shown.

24 25
1
2
3
4
5
6
7
8
9
10
Turn the knob untill the moving pulleys are rmly pressed against the stoppping plate.
If the cable becomes loose, make sure the it is still set correctly on all pulleys as shown. Follow the
numbers to indicate where the cables are to be routed if they come off of the pulley grooves.
2
SETTING THE DROP FOR VIEWING HEIGHT SETTING THE DROP FOR VIEWING HEIGHT
Both the wing cables should have tension on them. Tighten the thumb screw rmly to secure the wing drop
setting. Perform Steps 4 through 6 on both ends of the screen. The wing pulleys should not engage with
the stopping plate if you need extended drop.
Thumbscrewmustbermlytightenedtopreventthedropsettingfromchanging.
Make sure there is even tension on each wing cable. This will help the drop to be set level to the case on the
rsttry.
6

26 27
REMOVE THE PACKAGING
Dispose of all rubber bands, velcro, and foam.
Carefully remove protective tube and foam wrapped around screen inside protective tube making sure
to not damage the screen.
1
2
REMOVE THE PACKAGING
Carefully cut away rubber ring without damaging the screen material.
3

28 29
3’’ MAX
(7.62 cm)
NORMAL OPERATION
SET UPPER LIMIT
SET LOWER LIMIT
Set the Slide switch on the back of the Wall switch is in the lower position. Then hold the DOWN button on
the Wall switch until the desired amount of black is showing at the bottom. Do not deploy the screen past
3’’ black showing at the bottom, else it can cause permanent damage.
Move the switch located on the back of the controller to set the lower limit and return to normal operation.
SETTING THE LOWER LIMIT
1
2
NORMAL OPERATION SET UPPER LIMIT
SET LOWER LIMIT
NORMAL OPERATION SET UPPER LIMIT
SET LOWER LIMIT
ADJUSTING THE WING TO LEVEL
Measure from the case to the front edge of the wing on both sides and check to make sure they are equal
to within 1/16’’.
1
2
R
L
L=R
Loosen the thumb screw on the side that needs to be adjusted to level out the wing. Then turn the knob
counter clockwise one click at a time to raise the wing. Or to lower the wing hold the lever on the ratchet
and turn knob clockwise. When the wing is level tighten the thumb screw back up.
2
Turn knob counter clockwise
to raise wing
Press ratchet lever and
turn knob clockwise to
lower wing

30 31
If the viewing area is in the correct position, then your installation is complete.
If not, see the following pages to adjust the drop.
ATTACHING THE FASCIA
Lift the fascia up onto the case and make sure that the hook at the top engages the slot on the end plate.
Lock the fascia in place on each side by tightening the thumb screw at each end of the case.
1
2
DESIRED DROP (60” MAX)
TOP OF VIEWING SURFACE
RAISING THE VIEWING AREA (IF NECESSARY)
The motor is thermally protected. If the motor stops running during setup, let it cool down for at least 30
minutes before attempting to run it again.
Hold the UP button on the Wall switch to raise the screen to the desired viewing height. Release the UP
button when the top of the viewing area is at the desired position.
1

32 33
Loosen the thumb screw connected to the wing cable spool.
RAISING THE VIEWING AREA (IF NECESSARY)
2Turn the knob untill the moving pulley is rmly pressed against the stopping plate.
RAISING THE VIEWING AREA (IF NECESSARY)
3
If the cable becomes loose, make sure it is still set correctly on all pulleys as shown.

34 35
Make sure the wing cables both have tension on them. Tighten the thumb screw rmly to secure the
wing drop setting. Perform steps 2 through 4 on both ends of the screen.
RAISING THE VIEWING AREA (IF NECESSARY)
Thumbscrewmustbermlytightenedtopreventthedropsettingfromchanging.
4
LOWERING THE VIEWING AREA (IF NECESSARY)
Do not exceed the maximum drop of 60-inches (152.4 Cm).
The motor is thermally protected. If the motor stops running during setup, let it cool down for at least 30
minutes before attempting to run it again.
Hold the up button on the wall switch to raise until it is nested in the wing, and tension has been taken
off of the wing cable.
1

36 37
Turn the knob to allow the pulley to move away from the stopping block. Make sure to unwind more
cable than you will need to lower the screen to the desired drop. Perform steps 2 through 6 on both
ends of the screen.
Loosen the thumb screw connected to the wing cable spool.
LOWERING THE VIEWING AREA (IF NECESSARY)
2
3
4Hold the DOWN button on the wall switch untill the top of the viewing area is at the desired viewing height.
TOP OF VIEWING SURFACE
Turn the knob untill the moving pulley is rmly pressed against the stoppping plate.
LOWERING THE VIEWING AREA (IF NECESSARY)
If your screen begins to open on either side before your desired viewing height, go back to Step 2 on
page 31 and release more wing cable.
5

38 39
If cable becomes loose make sure the it is still set correctly on all pulleys as shown.
Make sure the wing cables both have tension on them. Tighten the thumb screw rmly to secure the wing
drop setting.
To reset lower limit turn to Pg 26
LOWERING THE VIEWING AREA (IF NECESSARY)
Thumbscrewmustbermlytightenedtopreventthedropsettingfromchanging.
6
SCREEN MATERIAL CLEANING INSTRUCTIONS
Maestro White / Grey
Remove light dust by using a bristled attachment with a vacuum cleaner, or compressed air. Light stains can be
removedwithamicrobertowelandsoapywater,orwithacleanwhitepencileraser.
Slate/Pure / 360 / Backstage
Gentlywipescreenmaterialusingamicrobertowelanddistilledwater.Donotscrubthematerialexcessively.
Forstainsorsmudges,useamicrobertowelwithadiluteddegreasersolution(1:20dilutionrecommended)or
lukewarm soapy water.
Black Diamond
Gently wipe screen material with “Whoosh” Screen Cleaner (included with all Black Diamond screens) and a
microbertowel.
FlexGlass
Removedustandngerprintsbyusingamicrobertowelwithadilutedglasscleanersolution(1:10dilution
recommended) or soapy water.
Never use abrasive scrub pads, oil-based solvents, or concentrated detergents to clean screen material.
Always test cleaning solutions in a small inconspicuous area to check for compatibility. “Soapy water” is
a dilute solution of clean water (preferably distilled) and a mild dish washing detergent.

40
TROUBLESHOOTING
Problem Probably Cause Action to Take
Motor shuts off.
Motor has been in
use for more than 2
minutes.
Motor is designed for short
operations (lowering and retracting),
not continuous running. Longer
operation, causes the motor to
overheat and shutoff. This typically
happens during installation when
testing the screen.
Allow the motor to cool down. Complete cooling can take
an hour or more. Heat gain is cumulative and takes time
to dissipate. If motor use is initiated before it has cooled
completely, the motor will shut down again when it reaches
maximum temperature.
Dirt,ngerprints,
marks, etc. on
screen surface.
Improper handling of screen. Follow the the cleaning instructions outlined in the Screen
Care and Cleaning Section
Indentations
appear on screen
surface.
Debris or particles clinging to the
screen due to static cling. Check both sides of the screen for dust or debris. Wipe the
back of the screen with a clean damp cloth. Also, lightly
brush off the front of the screen.
Screen won’t
operate. No AC power available. Check to see if the circuit breaker has switched off. Reset if
needed. Check outboard switching apparatus. Check voltage
availability. Contact an electrician.
Problems related to electrical or motor function may require a qualied service person or electrician. Should you have a
problem that is not addressed here, call: Screen Innovations (512-832-6939.)
http://www.screeninnovations.com/category/support/