Siemens WM14S794 User manual

1 2 3 4 5 6
Programme selector for
switching the machine on
and off and for selecting
the programme. Can be
turned in either direction.
––, 20°- 90° Temperature°CSelect the temperature (– – = cold)
0,400 - 1400* Spin ccSet the spin speed
(* model-dependent) (0=no spin during the
programme sequence)
Switch off the appliance
Turn the programme selector to Off.
Turn the tap off
Not required for AquaStop models Installation
instructions, page 7.
Remove the washing
Open the washing machine door and remove the
washing.
If Rinse Hold (without Final spin) is active: turn the
programme selector to Empty Cor Spin .
Select spin speed where necessary.
Select Start/Reload.
– Remove any foreign objects - risk of rusting.
– Leave the washing machine door and
detergent drawer open so that any residual
water can evaporate.
Programme has ended when ...
... finished, remove washing appears on the
display panel.
Cancelling the programme
Programmes at high temperatures:
– To cool the laundry down: Select Rinse 2.
– Select Start/Reload.
Programmes at low temperatures:
– Select Spin or Empty C.
– Select Start/Reload.
Changing the programme, if ...
... you have selected the wrong programme by mistake:
– Reselect the programme.
– Select Start/Reload. The new programme starts
from scratch.
Reloading laundry, if ... page 6
... Start/Reload is selected and Top-up then appears
on the display panel.
– Do not leave the washing machine door open
for too long as water from the washing could
leak out.
– Load display not active when reloading.
Select Start/Reload.
Sorting the laundry
Please note the manufacturer's care information.
According to the information on the care labels.
According to type, colour, soiling and temperature.
Do not exceed the maximum load page 7.
Observe the important information apage 9.
Detergents and care products
Measure according to:
Amount of laundry, soiling, water hardness (ask your water supply company)
and manufacturer's instructions.
For models without insert for liquid detergent:
Pour liquid detergent into the appropriate dispenser and place in the drum.
Be careful when opening the detergent drawer while the machine is in
operation.
Programmes
Detailed overview of programmes apage 7.
Temperature and spin speed can be selected individually,
depending on the selected programme and programme
progress.
Cottons Hard-wearing fabrics
Easy-Care Easy-care fabrics
Mix Different types of laundry
Delicate/Silk Delicate washable fabrics
ÿWool /Hand/machine-washable wool
Rinse Extra rinse with spin
Spin Extra spin with selectable spin speed
Empty CTo drain the rinsing water, select
Rinse Hold c(no Final spin)
Low spin Extra spin with reduced spin speed
Super 15’ @Super-short programme
Outdoor + Impregnation All-weather, sportswear and outdoor
clothing apage 9.
Shirts/Business -Non-iron shirts
Dessous Lingerie programme
Curtains 1Curtains programme
Dark Wash Dark-coloured fabrics
Programme selector Display panel/
menu buttons/change buttons
Start/Reload
Select stain
The correct treatment for every stain
Do not allow stains to dry. Remove any solid residues first. Sort the items of laundry as usual
and load the washing machine. Select a type of stain (cannot be combined).
ʑThere are a total of 16 different stains to choose from. The washing machine tailors the
washing temperature, drum movement and soaking time to the type of stain. Hot or cold
water, gentle or intensive washing control (thanks to the new drum structure) and a long or
short soaking time ensure that the wash programme runs specifically according to the type
of stain.
ʑA stain type can be added to each programme via the menu buttons/change buttons.
ʑThis results in optimum stain treatment without the use of additional special detergents.
ʑStains
Baby food
Blood
Egg
Soil + sand
Grass
Coffee
Cosmetics
Red wine
Chocolate
Sweat
Dirty socks
Grease + oil
Tea
Tomato
Strawberry
Orange
ʑStain treatment in detail - 2 examples
Egg Soaked in lukewarm water, selected wash cycle with a higher
water level and additional rinse cycles to remove particles
Blood Blood is first “loosened” in cold water, then the selected wash
programme starts.
For the other types of stain, we have formulated comparable solutions in our intensive
studies.
Reload
If you want to add subsequent items of laundry after the programme has started, press the
Start/Reload button. The machine checks whether reloading is possible. Note the
information in the display panel.
For safety reasons, the washing machine door remains locked when the water level and/or
temperature is high, or while the drum is rotating.
To continue the programme, press the Start/Reload button
Insert for liquid detergent (depending on model), page 10.
Compartment II: detergent for main wash,
water softener, bleach, stain remover
Your washing machine
Congratulations – you have opted for a modern, high-quality
domestic appliance manufactured by Siemens. This washing
machine is distinguished by its economical water and energy
consumption.
Each machine that leaves our factory is inspected thoroughly to
ensure that it functions properly and is in perfect condition.
For further information about products, accessories, spare parts and
services visit our web site: www.siemens-home.com or contact our
after-sales service centres.
Intended use
Contents Page
ʋIntended use ......................................................................................1
ʋProgrammes .......................................................................................1
ʋSetting and adjusting the programme ..........................................3
ʋWashing ..........................................................................................3/4
ʋAfter washing ..................................................................................... 4
ʋIndividual settings ..........................................................................5/6
ʋOverview of programmes ................................................................ 7
ʋSafety instructions ............................................................................. 8
ʋConsumption values ......................................................................... 8
ʋImportant information ...................................................................... 9
ʋInsert for liquid detergent.............................................................. 10
ʋCare ...................................................................................................10
ʋInformation on the display panel ..................................................10
ʋInstructions for blockages .............................................................11
ʋWhat to do if .............................................................................. 12/13
ʋEmergency release ..........................................................................13
ʋAfter-sales service............................................................................13
Environmental protection/Conservation tips
– Always fill the washing machine with a maximum amount of laundry for the relevant
programme.
– Wash normally soiled laundry without a prewash.
– Instead of Cottons 90 °C, select the Cottons 60 °C programme along
with the jecoPerfect option. Comparable cleaning with significantly lower energy
consumption.
– Measure the detergent according to the manufacturer's instructions and water
hardness.
– If the laundry is then dried in the tumble dryer, select the appropriate spin speed
according to the instructions of the dryer manufacturer.
Automatic stain removal
Automatic treatment of 16 different types of stain. No pretreatment of stains required
– washing machine adjusts the washing process automatically aPage 6.
Preparation Before washing for the first time
Wash once without any laundry apage 9.
Open the door/set the programme 1
2
Washing
Compartment ~: fabric softener, starch
Compartment I: detergent for Vorwäsche (Prewash)
ʋFor domestic use only
ʋFor machine-washable fabrics and hand-washable wool
in detergent solution
ʋTo be operated with cold mains water and commercially
available detergents and care products which are
suitable for use in washing machines.
– Do not leave children unattended near the
washing machine
– The washing machine is not to be used by
children or persons not familiar with the operating
instructions
– Keep pets away from the washing machine.
Detergent drawer
with compartments I, II, ~Controlpanel
Washing machine
door handle
Serviceflap
Washing machine door
Correct installation according to the
separate installation instructions.
Check the machine
– Never use a damaged machine.
– Inform the after-sales service.
Connect the mains plug
Make sure your hands are dry.
Take hold of the plug only.
Turn the tap on
**If the Childlock is active adeactivate it (see page 5).
Observe the instructions on the display panel.
Washing
Individual settings
ʑOptions see also the Overview of programmes
varioPerfect*
ispeedPerfect -
Standard -
jecoPerfect
speedPerfect: washes in a shorter time but with a washing
outcome comparable to that of the standard programme.
Maximum load aOverview of programmes, page 7.
ecoPerfect: saves energy but with a washing outcome
comparable to that of the standard programme.
End time*When a programme is selected, the time until the programme
will be finished is displayed. The programme end time can be
adjusted in hours, up to a maximum of 24h.
Press the #/$Change button repeatedly until the desired
number of hours appears (h = hour). The time cannot be
adjusted once the programme has started.
PrewashcOFF - ON For heavily soiled laundry. Prewash at max. 30 °C
Easy-iron
OFF - ON
Special spin sequence with subsequent fluffing. Gentle Final
spin at reduced speed - residual moisture in the laundry slightly
increased.
3Signal*Select the volume of the information signals.
OFF äquiet ämedium äloud ävery loud
Button signal*Select the volume of the button signals.
OFF äquiet ämedium äloud ävery loud
Language*Select the language of the display texts.
Water Plus
OFF - ON
Higher water level. Laundry washed with more care.
cRinse Hold
OFF - ON
After the final rinse, the laundry remains in the water.
2Extra rinse*
max. +3 Rinses
Additional rinsing. Longer programme duration. Recommended
use: for especially delicate skin and/or in areas with very soft
water.
[Select stain*Automatic treatment of stubborn stains -> page 6.
ʑDisplay symbols
Childlock/appliance lock
#OFF - ON
You can lock the washing machine to prevent the functions
you have set from being changed inadvertently.
To activate/deactivate: press the (Options button for
5 seconds.
Note: the childlock can remain active until you wish to start the
next programme, even after switching off the machine.
Then deactivate the Childlock after the machine has been
switched back on.
3Foam detection Too much foam in the washing machine.
Foam detection system active - special programme
sequence to reduce foam.
'/(Select option
#/$Change settings
availability depends on
the programme selected;
* the display runs through
the following setting
options automatically if
pressed and held
6
Load indicator/
recommended dosage
To activate, first open the door, set the
programme and then load the items of laundry.
Load laundry
Observe the load display on
the panel apage 9
4
Close the
washing
machine door
Making individual settings
apage 5.
Stain selection apage 6.
Setting the temperature/spin
speed apage 2.
5
Press Start/Reload
All buttons are sensitive and need only
to be touched lightly.
Dilute viscous fabric softener and fabric conditioner with
water. This prevents blockages.
3
Add detergent and
care products
Observe the recommended
dosage for detergent in the
display apage 9
Information on the programme
sequence; with progress or load
bar where appropriate
7
Overview of programmes aCheck the consumption values table on page 8 and the instructions on page 9.
* reduced load for ispeedPerfect option
For a short programme,Mix 40°C with max. spin speed is ideal.
Programmes with no prewash - place detergent into compartment II, programmes with prewash - divide detergent between compartments Iand II.
Programmes °C max. Type of laundry Options; notes
Cottons – – ... 90°C 8 kg/
5 kg*
Hard-wearing fabrics, heat-resistant fabrics made of cotton or linen ispeedPerfect*,jecoPerfect,Prewash,Easy-iron, WaterPlus,
2Extra rinse,[Stains, Rinse Hold
Easy-Care – – ... 60 °C
3.5 kg
Easy-care fabrics made of cotton, linen, synthetic fibres or blended fabrics ispeedPerfect*,jecoPerfect,,,,2,[,Mix – – ... 40 °C Fabrics made of cotton and easy-care fabrics ispeedPerfect*,jecoPerfect,,,,2,[,;
different types of laundry can be washed together
DarkWash – – ... 40 °C Dark-coloured fabrics made of cotton and dark easy-
care fabrics ispeedPerfect*,jecoPerfect,,,,2,[,;
reduced rinse + spin and final spin
Curtains 1– – ... 40 °C curtains weighing 3.5 kg, or light curtains measuring
25 - 30 m² ispeedPerfect*,jecoPerfect,,,2,[,;
reduced rinse + spin and final spin
Shirts/ Business -– – ... 60 °C
2 kg
Non-iron shirts made of cotton, linen, synthetic fibres or blended fabrics ispeedPerfect*,jecoPerfect,,,,2,[,;
gentle spin only, hang up dripping wet
Delicate/Silk – – ... 40 °C
For delicate, washable fabrics, e.g. made of silk, satin, synthetic fibres or blended fabrics (e.g. curtains) ispeedPerfect*,jecoPerfect,,,,2,[,;
gentle spin between the rinse cycles only
ÿWool /– – ... 40 °C Hand or machine-washable fabrics made of wool or
containing wool ;particularly gentle wash programme to prevent shrinkage of laundry, longer
breaks during the programme (fabrics rest in the detergent solution)
Super 15’ @– – ... 40 °C Easy-care fabrics made of cotton, linen, synthetic fibres
or blended fabrics ; short programme, approx. 15 minutes, suitable for lightly soiled washing
Dessous – – ... 40 °C
1 kg
Dessous (Lingerie) ispeedPerfect*,jecoPerfect,,2,[,Outdoor +
Impregnation – – ... 40 °C
Washingwith subsequentwaterproofingof all-weather, sportswearand outdoorclothing,and clothing witha weatherproof membrane,waterprooffabrics ispeedPerfect*,jecoPerfect,,2,[;furtherinformation on
Impregnation apage 9, reduced Final spin at intervals
Additional programmes Rinse , Spin , Empty C, Low spin 0110 / 9000506475
*506475* WM14S794ME
Siemens Electrogeräte GmbH
Carl-Wery-Str. 34
81739 München / Deutschland

8
Safety instructions
– Read the Instruction manual and Installation instructions and all other information enclosed
with the washing machine and act accordingly.
– Retain the documents for subsequent use.
Risk of electric shock – Never pull the cable to disconnect the mains plug.
– Only insert/pull out the mains plug with dry hands.
Danger to life For worn-out appliances:
– Disconnect the mains plug.
– Sever the mains cable and discard along with the plug.
– Destroy the lock on the washing machine door. This will prevent
children from locking themselves in and putting their lives in
danger.
Danger of suffocation – Keep packaging, film and packaging parts out of the reach of
children.
Risk of poisoning – Keep detergents and care products out of the reach of children.
Risk of explosion – Items of laundry pretreated with cleaning agents containing
solvents, e.g. stain remover/cleaning solvent may cause an
explosion after being loaded into the washing machine.
Rinse items of laundry thoroughly by hand before washing.
Risk of injury – The washing machine door can become very hot.
– Be careful when draining hot detergent solution.
– Do not climb onto the washing machine.
– Do not lean on the open washing machine door.
– Do not reach into the drum if it is still rotating.
Consumption values
Programme Option Load Electricity
consumption*** Water*** Programme
duration***
Cottons 30 °C** 8 kg 0.33 kWh 57 l 2:06 h
Cottons 40 °C** 8 kg 0.95 kWh 57 l 2:16 h
Cottons 60 °C** 8 kg 1.45 kWh 57 l 2:26 h
Cottons 60 °C jecoPerfect*8 kg 1.06 kWh 56 l 3:25 h
Cottons 90 °C 8 kg 2.32 kWh 68l 2:16 h
Easy-Care 40 °C** 3.5 kg 0.54 kWh 41 l 1:35h
Mix 40 °C** 3.5 kg 0.46 kWh 37 l 0:53h
Delicate/Silk – – (cold) 2 kg 0.04 kWh 35 l 0:41 h
Delicate/Silk 30 °C 2 kg 0.14 kWh 35 l 0:41h
ÿWool /– – (cold) 2 kg 0.06 kWh 40 l 0:40 h
ÿWool /30 °C 2 kg 0.16 kWh 40 l 0:40 h
* Programmesetting for testing and energy labelling in accordance with EU directive 92/75/EEC.
** Programmesetting for testing with the currently valid version of EN60456.
Note for comparative testing: to test using the test programmes, wash using the specified load amount and maximum
spin speed.
Select the Mix 40 °C programme and maximum spin speed as the short programme for coloureds.
*** The values deviate from the indicated values depending on water pressure, hardness, and inlet temperature, ambient
temperature, type, amount and soiling of the laundry, detergent used, fluctuations in the power supply and selected
additional functions.
8
9
Important information
Before washing for the first time
Do not load any laundry into the machine. Turn on the tap. Add the following to compartment II:
– approx. 1 litre water
– detergent (dosage according to the manufacturer's instructions for light soiling and the appropriate degree of water
hardness)
Set the programme selector to Easy-Care 60 °C and select Start/Reload. At the end of the programme, turn the
programme selector to Off.
Protecting the laundry and the machine
– Empty pockets.
– Look out for metal items (paperclips, etc.).
– Wash delicates in a laundry bag (tights, curtains, underwired bras).
– Fasten zips, do up any buttons.
– Brush sand out of pockets and collars.
– Remove curtain fittings or place in the laundry bag.
Loading the laundry
Insert large and small items of laundry.
Ensure that items are not trapped between the door and rubber seal.
Laundry with varying degrees of soiling
Wash new items of clothing separately.
light No prewash. The ispeedPerfect function can also be selected if desired.
Pretreat any stains as necessary.
heavy Insert less laundry. Select Prewash with the programme.
Soaking Load laundry of the same colour.
Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions. Turn the
programme selector to Cottons 30 °C and press Start/Reload. After approx. 10 minutes, press
Start/Reload to pause the programme. Once the required soaking time has elapsed, press Start/Reload again
to continue the programme, or select a different programme.
Starching Laundry must not be treated with fabric softener
Starching is possible in all wash programmes using liquid starch. Pour the starch into the ~fabric softener
compartment according to the manufacturer's instructions (if necessary clean it first).
Dyeing/bleaching
Dye should only be used in normal household quantities. Salt may damage stainless steel. Always follow the dye
manufacturer's instructions. Do not bleach laundry in the washing machine.
Load display
The loading sensor detects the load amount in the washing machine.
The laundry is not weighed.
Recommended dosage
Depending on the programme selected and the load detected, a recommended detergent dosage is displayed in %.
The % display corresponds to the detergent manufacturer's recommendation.
Load adjust
Independently of the load display, the "Load adjust" automatic load sensing function uses additional sensors to adapt
the water and power consumption ideally to each programme, depending on the type of fabric and the load.
Outdoor+ Laundry must not be treated with fabric softener.
Impregnation Clean the detergent drawer thoroughly to remove fabric softener residue.
Special detergents and impregnating agents suitable for machine washing are available in sports shops.
Dose according to manufacturing instructions:
1. Place the special detergent for outdoor clothing in compartment II and
2. pour impregnating agent (max. 170 ml) into the ~compartment.
Move the programme selector to Outdoor+Impregnation . Select temperature.
Press Start/Reload. Final treatment of laundry according to manufacturer's instructions.
10
Insert for liquid detergent model-dependent
Position the insert for dispensing liquid detergent:
– Remove the detergent drawer completely -> page 10.
– Slide the insert forwards.
Do not use the insert (slide upwards):
– for gel detergents and washing powder,
– for programmes with Prewash or the End time option.
Care
ʑMachine housing, control panel
– Wipe with a soft, damp cloth.
– Do not use any abrasive cloths, scourers or cleaning agents (stainless steel cleaners).
– Remove detergent and cleaning agent residue immediately.
– Do not clean with a jet of water.
Cleaning the detergent drawer ...
... if it contains detergent or fabric softener residues.
1. Pull out, press insert down, remove drawer completely.
2. To remove the insert, push the insert up from below with your finger.
3. Clean the detergent dispenser tray and insert with water and a brush
and dry it.
4. Attach the insert and engage (connect the cylinder to the guide pin).
5. Push in the detergent drawer.
Leave the detergent drawer open so that any residual water can
evaporate.
ʑDrum
Rust stains - use chlorine-free cleaning agent, not steel wool.
ʑDescaling No laundry in the machine.
This is not necessary if the detergent is dosed correctly. However, if it is necessary, follow the
instructions of the descaler manufacturer. Suitable descaling products can be purchased from
our website or after-sales service (apage 13).
Information on the display panel depending on model
Door open? Close the door properly; laundry may be trapped.
Tap closed? Open the tap fully, supply hose kinked/trapped; clean the filter
apage 11, water pressure too low.
Pump blocked? Detergent solution pump blocked; clean detergent solution pump
apage 11.
Drainage hose/waste pipe blocked; clean the drain hose on the
siphon apage 11.
Pause No top-up;
Water level too high
or Temperature too high
Not possible to reload laundry. Press Start/Nachlegen (Start/Reload)
to continue the programme.
F: 23 Water in the base tub, appliance leaking. Call the after-sales service.
F: 34 Cannot lock washing machine door. Open the door and close it again
so that you can hear it "click"; switch the appliance off and on again;
set the programme and make individual settings; start the programme.
Other displays Switch off the appliance, wait 5 seconds and switch on again. If the
same display appears again, call the after-sales service apage 13.
–Risk of electric shock. Disconnect the mains plug
–Risk of explosion. No solvents
11
Information about blockages
Detergent solution pump
Turn the programme selector to Off, disconnect the mains plug.
1. Open and remove the service flap.
2. Remove the drainage hose from its holder.
Remove the sealing cap and allow the solution to drain out.
Put the sealing cap back in place.
3. Unscrew the pump cover carefully (residual water).
4. Clean the interior, pump cover thread and pump housing
(the impeller in the detergent solution pump must rotate).
5. Put the pump cover back in place and screw it tight. The handle
should stand vertically. Insert the drainage hose into its holder.
6. Refit the service flap and close it.
To prevent detergent from flowing down the drain unused during the next wash cycle:
pour 1 litre of water into compartment II and start the Empty Cprogramme.
Drainage hose at the siphon
Turn the programme selector to Off, disconnect the mains plug.
1. Loosen the hose clamp, remove the drainage hose carefully
(residual water).
2. Clean the drainage hose and siphon connecting piece.
3. Reattach the drainage hose and secure the connection with the hose
clamp.
Filter in the water supply
Risk of electric shock
Do not immerse the AquaStop safety device in water (it contains an electric valve).
Reduce the water pressure in the supply hose:
1. Turn off the tap.
2. Select any programme (apart from Spin /Empty C).
3. Press Start/Reload. Allow the programme to run for approx.
40 seconds.
4. Turn the programme selector to Off. Disconnect the mains plug.
5. Clean the filter:
Disconnect the hose from the tap.
Clean the filter using a small brush.
and/or on standard and Aqua-Secure models:
Remove the hose from the rear,
remove the filter using pliers and clean the filter.
6. Connect the hose and check for leaks.
–Risk of scalding.
Allow the detergent solution to cool down
– Turn off the tap.
12
What to do if ...
ʑWater is leaking out. – Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
ʑNo water supply.
Detergent not dispensed.
–Start/Reload not selected?
– Tap not turned on?
– Filter may be blocked. Clean the filter apage 11.
– Supply hose kinked or trapped?
ʑWashing machine door
cannot be opened.
– Safety function active. Programme terminated? apage 4.
–cRinse Hold (no Final spin) selected?
apage 3, 4.
– Can be opened by emergency release only? apage 13.
ʑProgramme does not
start.
–Start/Reload or End time selected?
– Washing machine door closed?
– Childlock active? Deactivate it apage 5.
ʑDetergent solution does
not drain.
–cRinse Hold (no Final spin) selected?
apage 3, 4.
– Clean the detergent solution pump apage 11.
– Clean the waste pipe and/or drainage hose.
ʑWater not visible in the
drum.
– Not a fault - water below the visible area.
ʑUnsatisfactory spin
result.
Laundry wet/too damp.
– Not a fault - the unbalanced-load detection system has
cancelled the spin cycle because of uneven distribution of the
laundry.
Distribute small and large items of laundry evenly inside the
drum.
–Easy-iron selected? apage 5.
– Selected speed too low? apage 5.
ʑDrum spins gently
several times.
– Not a fault - unbalanced-load detection system is adjusting the
imbalance.
ʑResidual water in the 0compartment for care
products.
– Not a fault - the action of the care product is not affected.
– Clean the insert if necessary apage 10.
ʑOdour formation in the
washing machine.
– Run the Cottons 90 °C programme with no load inserted.
Use standard detergent.
ʑThe 3status indicator
lights.
Appliance has detected
a detergent overload.
– Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre water and pour
into compartment II (not with outdoor or down fabrics).
– Reduce the detergent dosage for the next wash cycle.
ʑLoud spinning, vibrations
and “walking” during the
spin cycle.
– Appliance feet fixed?
Secure the appliance feet aInstallation instructions.
– Transport braces removed?
Remove the transport braces aInstallation instructions.
ʑDisplay panel/indicator
lamps do not function
during operation.
– Power cut?
– Circuit breakers tripped? Reset/replace the circuit breakers.
– If the fault occurs repeatedly, call the after-sales service.
ʑProgramme sequence
longer than usual.
– Not a fault - unbalanced-load detection system is adjusting the
imbalance by repeatedly redistributing the laundry.
– Not a fault - foam detection system active - several rinse cycles
are added.
13
What to do if ...
ʑThere are detergent
residues on the laundry.
– Occasionally, phosphate-free detergen ts contain water-insoluble
residues.
– Use the Rinse cycle or brush out the laundry after washing.
ʑin Reload mode,
Start/Reload flashes
very quickly and an
audible signal sounds
– Water level too high. Not possible to reload laundry.
– Close door immediately if open.
– To continue the programme, press Start/Reload.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to Off and remove the mains plug from the socket.
– Turn off the water supply and call the after-sales service aS.13.
Emergency release e.g. in the event of a power cut
The programme continues when the power supply is restored. However, if the laundry has to
be removed, the washing machine door can be opened as follows:
Risk of scalding.
The detergent solution and laundry may be hot. Allow them to cool down.
Do not reach inside the drum if it is still turning.
Do not open the door if you can see water through the glass.
1. Turn the programme selector to Off and disconnect the mains plug.
2. Drain the detergent solution apage 11.
3. Pull the emergency release downwards with a tool and release.
Washing machine door can then be opened.
After-sales service
ʑIf you cannot rectify the fault yourself (Troubleshooting apage 12, 13), please contact our
after-sales service. We will always find a suitable solution and will avoid a visit from a service
technician wherever possible.
ʑYou can find the contact details for your nearest after-sales service here or in the after-sales
service directory (depending on model).
IL 08 9777 222
GB 0844 8928999 (Calls from a BT landline will be charged at up to 3 pence per minute.
A call set-up fee of up to 6 pence may apply.)
IE 01450 2655
ʑPlease give the after-sales service the product number (E no.) and the production number
(FD) of the appliance.
Product number Production number
You will find this information:
on the inside of the washing machine door*/
opened service flap* and rear of the appliance.
*depending on the model
ʑRely on the professionalism of the manufacturer. Please contact us.
This will ensure that the repair is carried out by trained service technicians who arrive
equipped with genuine spare parts for your appliance.
Instruction manual
Washing
machine
Observe the safety
instructions
on page 8.
Read these instructions and the separate
Installation instructions before operating
the washing machine.
en

1 2
Programme selector for
switching the machine on
and off and for selecting
the programme. Can be
turned in either direction.
– –, 20° - 90° Temperature °CSelect the temperature (
0,400 - 1400* Spin ccSet the spin speed
(* model-dependent) (0=no spin during the
programme sequence) C2Ca
Amount of laundry, soiling, water hardness (ask your w
Pour liquid detergent into the appropriate dispenser
Programmes
Detailed overview of programmes apage 7.
Temperature and spin speed can be selected individually,
depending on the selected programme and programme
progress.
Cottons Hard-wearing fabrics
Easy-Care Easy-care fabrics
Mix Different types of laundry
Delicate/Silk Delicate washable fabrics
ÿWool /Hand/machine-washable wool
Rinse Extra rinse with spin
Spin Extra spin with selectable spin speed
Empty CTo drain the rinsing water, select
Rinse Hold c(no Final spin)
Low spin Extra spin with reduced spin speed
Super 15’ @Super-short programme
Outdoor + Impregnation All-weather, sportswear and outdoor
clothing apage 9.
Shirts/Business -Non-iron shirts
Dessous Lingerie programme
Curtains 1Curtains programme
Dark Wash Dark-coloured fabrics
Programme selector Display panel/
menu buttons/change buttons
ʑʑʑʑʑ
Insert for liquid detergent (depending on model), page 10.
Compartment II: detergent for main wash,
water softener, bleach, stain remover
Your washing machine
Congratulations – you have opted for a modern, high-quality
domestic appliance manufactured by Siemens. This washing
machine is distinguished by its economical water and energy
consumption.
Each machine that leaves our factory is inspected thoroughly to
ensure that it functions properly and is in perfect condition.
For further information about products, accessories, spare parts and
services visit our web site: www.siemens-home.com or contact our
after-sales service centres.
Intended use
Contents Page
ʋIntended use ......................................................................................1
ʋProgrammes .......................................................................................1
ʋSetting and adjusting the programme .......................................... 3
ʋWashing ..........................................................................................3/4
ʋAfter washing .....................................................................................4
ʋIndividual settings ..........................................................................5/6
ʋOverview of programmes ................................................................7
ʋSafety instructions .............................................................................8
ʋConsumption values .........................................................................8
ʋImportant information ...................................................................... 9
ʋInsert for liquid detergent.............................................................. 10
ʋCare ...................................................................................................10
ʋInformation on the display panel ..................................................10
ʋInstructions for blockages .............................................................11
ʋWhat to do if ... ........................................................................... 12/13
ʋEmergency release ..........................................................................13
ʋAfter-sales service ............................................................................13
Environmental protection/Conservation tips
– Always fill the washing machine with a maximum amount of laundry for the relevant
programme.
– Wash normally soiled laundry without a prewash.
– Instead of Cottons 90 °C, select the Cottons 60 °C programme along
with the jecoPerfect option. Comparable cleaning with significantly lower energy
consumption.
– Measure the detergent according to the manufacturer's instructions and water
hardness.
– If the laundry is then dried in the tumble dryer, select the appropriate spin speed
according to the instructions of the dryer manufacturer.
Automatic stain removal
Automatic treatment of 16 different types of stain. No pretreatment of stains required
– washing machine adjusts the washing process automatically aPage 6.
Preparation Before washing for the first time
Wash once without any laundry apage 9.
Compartment ~: fabric softener, starch
Compartment I: detergent for Vorwäsche (Prewash)
ʋFor domestic use only
ʋFor machine-washable fabrics and hand-washable wool
in detergent solution
ʋTo be operated with cold mains water and commercially
available detergents and care products which are
suitable for use in washing machines.
– Do not leave children unattended near the
washing machine
– The washing machine is not to be used by
children or persons not familiar with the operating
instructions
– Keep pets away from the washing machine. ~Correct installation according to the
separate installation instructions.
Check the machine
– Never use a damaged machine.
– Inform the after-sales service.
Connect the mains plug
Make sure your hands are dry.
Take hold of the plug only.
Turn the tap on aʑija#$c3ääääääääc2[ʑ#(3
'(#$
aaaaAll buttons are sensitive and need only
to be touched lightly.
a
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3 4
– –, 20° - 90° Temperature °CSelect the temperature (– – = cold)
0,400 - 1400* Spin ccSet the spin speed
(* model-dependent) (0=no spin during the
programme sequence)
Switch off the appliance
Turn the programme selector to Off.
Turn the tap off
Not required for AquaStop models Installation
instructions, page 7.
Remove the washing
Open the washing machine door and remove the
washing.
If Rinse Hold (without Final spin) is active: turn the
programme selector to Empty Cor Spin .
Select spin speed where necessary.
Select Start/Reload.
– Remove any foreign objects - risk of rusting.
– Leave the washing machine door and
detergent drawer open so that any residual
water can evaporate.
Programme has ended when ...
... finished, remove washing appears on the
display panel.
Cancelling the programme
Programmes at high temperatures:
– To cool the laundry down: Select Rinse 2.
– Select Start/Reload.
Programmes at low temperatures:
– Select Spin or Empty C.
– Select Start/Reload.
Changing the programme, if ...
... you have selected the wrong programme by mistake:
– Reselect the programme.
– Select Start/Reload. The new programme starts
from scratch.
Reloading laundry, if ... page 6
... Start/Reload is selected and Top-up then appears
on the display panel.
– Do not leave the washing machine door open
for too long as water from the washing could
leak out.
– Load display not active when reloading.
Select Start/Reload.
Sorting the laundry
Please note the manufacturer's care information.
According to the information on the care labels.
According to type, colour, soiling and temperature.
Do not exceed the maximum load page 7.
Observe the important information apage 9.
Detergents and care products
Measure according to:
Amount of laundry, soiling, water hardness (ask your water supply company)
and manufacturer's instructions.
For models without insert for liquid detergent:
Pour liquid detergent into the appropriate dispenser and place in the drum.
Be careful when opening the detergent drawer while the machine is in
operation.
aÿ/Cc@a-1Display panel/
menu buttons/change buttons
Start/Reload
ʑʑʑʑʑ
ʋʋʋʋʋʋʋʋʋʋʋʋʋʋʋʋʋjaBefore washing for the first time
apage 9.
Open the door/set the programme 1
2
Washing
~ʋʋʋ
Detergent drawer
with compartments I, II, ~Controlpanel
Washing machine
door handle
Serviceflap
Washing machine door
**If the Childlock is active adeactivate it (see page 5).
Observe the instructions on the display panel.
Washing
ʑija#$c3ääääääääc2[ʑ#(3
'(#$
6
Load indicator/
recommended dosage
To activate, first open the door, set the
programme and then load the items of laundry.
Load laundry
Observe the load display on
the panel apage 9
4
Close the
washing
machine door
Making individual settings
apage 5.
Stain selection apage 6.
Setting the temperature/spin
speed apage 2.
5
Press Start/Reload
All buttons are sensitive and need only
to be touched lightly.
Dilute viscous fabric softener and fabric conditioner with
water. This prevents blockages.
3
Add detergent and
care products
Observe the recommended
dosage for detergent in the
display apage 9
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5 6
ccC2Caaÿ/Cc@a-1Select stain
The correct treatment for every stain
Do not allow stains to dry. Remove any solid residues first. Sort the items of laundry as usual
and load the washing machine. Select a type of stain (cannot be combined).
ʑThere are a total of 16 different stains to choose from. The washing machine tailors the
washing temperature, drum movement and soaking time to the type of stain. Hot or cold
water, gentle or intensive washing control (thanks to the new drum structure) and a long or
short soaking time ensure that the wash programme runs specifically according to the type
of stain.
ʑA stain type can be added to each programme via the menu buttons/change buttons.
ʑThis results in optimum stain treatment without the use of additional special detergents.
ʑStains
Baby food
Blood
Egg
Soil + sand
Grass
Coffee
Cosmetics
Red wine
Chocolate
Sweat
Dirty socks
Grease + oil
Tea
Tomato
Strawberry
Orange
ʑStain treatment in detail - 2 examples
Egg Soaked in lukewarm water, selected wash cycle with a higher
water level and additional rinse cycles to remove particles
Blood Blood is first “loosened” in cold water, then the selected wash
programme starts.
For the other types of stain, we have formulated comparable solutions in our intensive
studies.
Reload
If you want to add subsequent items of laundry after the programme has started, press the
Start/Reload button. The machine checks whether reloading is possible. Note the
information in the display panel.
For safety reasons, the washing machine door remains locked when the water level and/or
temperature is high, or while the drum is rotating.
To continue the programme, press the Start/Reload button
ʋʋʋʋʋʋʋʋʋʋʋʋʋʋʋʋʋjaa~ʋʋʋ~aIndividual settings
ʑOptions see also the Overview of programmes
varioPerfect*
ispeedPerfect -
Standard -
jecoPerfect
speedPerfect: washes in a shorter time but with a washing
outcome comparable to that of the standard programme.
Maximum load aOverview of programmes, page 7.
ecoPerfect: saves energy but with a washing outcome
comparable to that of the standard programme.
End time*When a programme is selected, the time until the programme
will be finished is displayed. The programme end time can be
adjusted in hours, up to a maximum of 24h.
Press the #/$Change button repeatedly until the desired
number of hours appears (h = hour). The time cannot be
adjusted once the programme has started.
PrewashcOFF - ON For heavily soiled laundry. Prewash at max. 30 °C
Easy-iron
OFF - ON
Special spin sequence with subsequent fluffing. Gentle Final
spin at reduced speed - residual moisture in the laundry slightly
increased.
3Signal*Select the volume of the information signals.
OFF äquiet ämedium äloud ävery loud
Button signal*Select the volume of the button signals.
OFF äquiet ämedium äloud ävery loud
Language*Select the language of the display texts.
Water Plus
OFF - ON
Higher water level. Laundry washed with more care.
cRinse Hold
OFF - ON
After the final rinse, the laundry remains in the water.
2Extra rinse*
max. +3 Rinses
Additional rinsing. Longer programme duration. Recommended
use: for especially delicate skin and/or in areas with very soft
water.
[Select stain*Automatic treatment of stubborn stains -> page 6.
ʑDisplay symbols
Childlock/appliance lock
#OFF - ON
You can lock the washing machine to prevent the functions
you have set from being changed inadvertently.
To activate/deactivate: press the (Options button for
5 seconds.
Note: the childlock can remain active until you wish to start the
next programme, even after switching off the machine.
Then deactivate the Childlock after the machine has been
switched back on.
3Foam detection Too much foam in the washing machine.
Foam detection system active - special programme
sequence to reduce foam.
'/(Select option
#/$Change settings
availability depends on
the programme selected;
* the display runs through
the following setting
options automatically if
pressed and held
aaaaaInformation on the programme
sequence; with progress or load
bar where appropriate
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7
Overview of programmes aCheck the consumption values table on page 8 and the instructions on page 9.
* reduced load for ispeedPerfect option For a short programme,Mix 40°C with max. spin speed is ideal.
Programmes with no prewash - place detergent into compartment II, programmes with prewash - divide detergent between compartments Iand II.
Programmes °C max. Type of laundry Options; notes
Cottons – – ... 90 °C 8 kg/
5 kg*
Hard-wearing fabrics, heat-resistant fabrics made of cotton or linen ispeedPerfect*,jecoPerfect,Prewash, Easy-iron, Water Plus,
2Extra rinse, [Stains, Rinse Hold
Easy-Care – – ... 60 °C
3.5 kg
Easy-care fabrics made of cotton, linen, synthetic fibres or blended fabrics ispeedPerfect*,jecoPerfect,,,,2,[,Mix – – ... 40 °C Fabrics made of cotton and easy-care fabrics ispeedPerfect*,jecoPerfect,,,,2,[,;
different types of laundry can be washed together
Dark Wash – – ... 40 °C Dark-coloured fabrics made of cotton and dark easy-
care fabrics ispeedPerfect*,jecoPerfect,,,,2,[,;
reduced rinse + spin and final spin
Curtains 1– – ... 40 °C curtains weighing 3.5 kg, or light curtains measuring
25 - 30 m² ispeedPerfect*,jecoPerfect,,,2,[,;
reduced rinse + spin and final spin
Shirts/ Business -– – ... 60 °C
2 kg
Non-iron shirts made of cotton, linen, synthetic fibres or blended fabrics ispeedPerfect*,jecoPerfect,,,,2,[,;
gentle spin only, hang up dripping wet
Delicate/Silk – – ... 40 °C
For delicate, washable fabrics, e.g. made of silk, satin, synthetic fibres or blended fabrics (e.g. curtains) ispeedPerfect*,jecoPerfect,,,,2,[,;
gentle spin between the rinse cycles only
ÿWool /– – ... 40 °C Hand or machine-washable fabrics made of wool or
containing wool ; particularly gentle wash programme to prevent shrinkage of laundry, longer
breaks during the programme (fabrics rest in the detergent solution)
Super 15’ @– – ... 40 °C Easy-care fabrics made of cotton, linen, synthetic fibres
or blended fabrics ; short programme, approx. 15 minutes, suitable for lightly soiled washing
Dessous – – ... 40 °C
1 kg
Dessous (Lingerie) ispeedPerfect*,jecoPerfect,,2,[,Outdoor +
Impregnation – – ... 40 °C
Washing with subsequent waterproofing of all-weather, sportswear and outdoor clothing, and clothing with a weatherproof membrane, waterproof fabrics ispeedPerfect*,jecoPerfect,,2,[;further information on
Impregnation apage 9, reduced Final spin at intervals
Additional programmes Rinse , Spin , Empty C, Low spin 0110 / 9000506475
*506475* WM14S794ME
Siemens Electrogeräte GmbH
Carl-Wery-Str. 34
81739 München / Deutschland

8
Safety instructions
– Read the Instruction manual and Installation instructions and all other information enclosed
with the washing machine and act accordingly.
– Retain the documents for subsequent use.
Risk of electric shock – Never pull the cable to disconnect the mains plug.
– Only insert/pull out the mains plug with dry hands.
Danger to life For worn-out appliances:
– Disconnect the mains plug.
– Sever the mains cable and discard along with the plug.
– Destroy the lock on the washing machine door. This will prevent
children from locking themselves in and putting their lives in
danger.
Danger of suffocation – Keep packaging, film and packaging parts out of the reach of
children.
Risk of poisoning – Keep detergents and care products out of the reach of children.
Risk of explosion – Items of laundry pretreated with cleaning agents containing
solvents, e.g. stain remover/cleaning solvent may cause an
explosion after being loaded into the washing machine.
Rinse items of laundry thoroughly by hand before washing.
Risk of injury – The washing machine door can become very hot.
– Be careful when draining hot detergent solution.
– Do not climb onto the washing machine.
– Do not lean on the open washing machine door.
– Do not reach into the drum if it is still rotating.
Consumption values
Programme Option Load Electricity
consumption*** Water*** Programme duration***
Cottons 30 °C** 8 kg 0.33 kWh 57 l 2:06 h
Cottons 40 °C** 8 kg 0.95 kWh 57 l 2:16 h
Cottons 60 °C** 8 kg 1.45 kWh 57 l 2:26 h
Cottons 60 °C jecoPerfect*8 kg 1.06 kWh 56 l 3:25 h
Cottons 90 °C 8 kg 2.32 kWh 68 l 2:16 h
Easy-Care 40 °C** 3.5 kg 0.54 kWh 41 l 1:35 h
Mix 40 °C** 3.5 kg 0.46 kWh 37 l 0:53 h
Delicate/Silk – – (cold) 2 kg 0.04 kWh 35 l 0:41 h
Delicate/Silk 30 °C 2 kg 0.14 kWh 35 l 0:41 h
ÿWool /– – (cold) 2 kg 0.06 kWh 40 l 0:40 h
ÿWool /30 °C 2 kg 0.16 kWh 40 l 0:40 h
* Programme setting for testing and energy labelling in accordance with EU directive 92/75/EEC.
** Programme setting for testing with the currently valid version of EN60456.
Note for comparative testing: to test using the test programmes, wash using the specified load amount and maximum
spin speed.
Select the Mix 40 °C programme and maximum spin speed as the short programme for coloureds.
*** The values deviate from the indicated values depending on water pressure, hardness, and inlet temperature, ambient
temperature, type, amount and soiling of the laundry, detergent used, fluctuations in the power supply and selected
additional functions.
8
9
Important information
Before washing for the first time
Do not load any laundry into the machine. Turn on the tap. Add the following to compartment II:
– approx. 1 litre water
– detergent (dosage according to the manufacturer's instructions for light soiling and the appropriate degree of water
hardness)
Set the programme selector to Easy-Care 60 °C and select Start/Reload. At the end of the programme, turn the
programme selector to Off.
Protecting the laundry and the machine
– Empty pockets.
– Look out for metal items (paperclips, etc.).
– Wash delicates in a laundry bag (tights, curtains, underwired bras).
– Fasten zips, do up any buttons.
– Brush sand out of pockets and collars.
– Remove curtain fittings or place in the laundry bag.
Loading the laundry
Insert large and small items of laundry.
Ensure that items are not trapped between the door and rubber seal.
Laundry with varying degrees of soiling
Wash new items of clothing separately.
light No prewash. The ispeedPerfect function can also be selected if desired.
Pretreat any stains as necessary.
heavy Insert less laundry. Select Prewash with the programme.
Soaking Load laundry of the same colour.
Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions. Turn the
programme selector to Cottons 30 °C and press Start/Reload. After approx. 10 minutes, press
Start/Reload to pause the programme. Once the required soaking time has elapsed, press Start/Reload again
to continue the programme, or select a different programme.
Starching Laundry must not be treated with fabric softener
Starching is possible in all wash programmes using liquid starch. Pour the starch into the ~fabric softener
compartment according to the manufacturer's instructions (if necessary clean it first).
Dyeing/bleaching
Dye should only be used in normal household quantities. Salt may damage stainless steel. Always follow the dye
manufacturer's instructions. Do not bleach laundry in the washing machine.
Load display
The loading sensor detects the load amount in the washing machine.
The laundry is not weighed.
Recommended dosage
Depending on the programme selected and the load detected, a recommended detergent dosage is displayed in %.
The % display corresponds to the detergent manufacturer's recommendation.
Load adjust
Independently of the load display, the "Load adjust" automatic load sensing function uses additional sensors to adapt
the water and power consumption ideally to each programme, depending on the type of fabric and the load.
Outdoor+ Laundry must not be treated with fabric softener.
Impregnation Clean the detergent drawer thoroughly to remove fabric softener residue.
Special detergents and impregnating agents suitable for machine washing are available in sports shops.
Dose according to manufacturing instructions:
1. Place the special detergent for outdoor clothing in compartment II and
2. pour impregnating agent (max. 170 ml) into the ~compartment.
Move the programme selector to Outdoor+Impregnation . Select temperature.
Press Start/Reload. Final treatment of laundry according to manufacturer's instructions.
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10
Insert for liquid detergent model-dependent
Position the insert for dispensing liquid detergent:
– Remove the detergent drawer completely -> page 10.
– Slide the insert forwards.
Do not use the insert (slide upwards):
– for gel detergents and washing powder,
– for programmes with Prewash or the End time option.
Care
ʑMachine housing, control panel
– Wipe with a soft, damp cloth.
– Do not use any abrasive cloths, scourers or cleaning agents (stainless steel cleaners).
– Remove detergent and cleaning agent residue immediately.
– Do not clean with a jet of water.
Cleaning the detergent drawer ...
... if it contains detergent or fabric softener residues.
1. Pull out, press insert down, remove drawer completely.
2. To remove the insert, push the insert up from below with your finger.
3. Clean the detergent dispenser tray and insert with water and a brush
and dry it.
4. Attach the insert and engage (connect the cylinder to the guide pin).
5. Push in the detergent drawer.
Leave the detergent drawer open so that any residual water can
evaporate.
ʑDrum
Rust stains - use chlorine-free cleaning agent, not steel wool.
ʑDescaling No laundry in the machine.
This is not necessary if the detergent is dosed correctly. However, if it is necessary, follow the
instructions of the descaler manufacturer. Suitable descaling products can be purchased from
our website or after-sales service (apage 13).
Information on the display panel depending on model
Door open? Close the door properly; laundry may be trapped.
Tap closed? Open the tap fully, supply hose kinked/trapped; clean the filter
apage 11, water pressure too low.
Pump blocked? Detergent solution pump blocked; clean detergent solution pump
apage 11.
Drainage hose/waste pipe blocked; clean the drain hose on the
siphon apage 11.
Pause No top-up;
Water level too high
or Temperature too high
Not possible to reload laundry. Press Start/Nachlegen (Start/Reload)
to continue the programme.
F: 23 Water in the base tub, appliance leaking. Call the after-sales service.
F: 34 Cannot lock washing machine door. Open the door and close it again
so that you can hear it "click"; switch the appliance off and on again;
set the programme and make individual settings; start the programme.
Other displays Switch off the appliance, wait 5 seconds and switch on again. If the
same display appears again, call the after-sales service apage 13.
–Risk of electric shock. Disconnect the mains plug
–Risk of explosion. No solvents
11
Information about blockages
Detergent solution pump
Turn the programme selector to Off, disconnect the mains plug.
1. Open and remove the service flap.
2. Remove the drainage hose from its holder.
Remove the sealing cap and allow the solution to drain out.
Put the sealing cap back in place.
3. Unscrew the pump cover carefully (residual water).
4. Clean the interior, pump cover thread and pump housing
(the impeller in the detergent solution pump must rotate).
5. Put the pump cover back in place and screw it tight. The handle
should stand vertically. Insert the drainage hose into its holder.
6. Refit the service flap and close it.
To prevent detergent from flowing down the drain unused during the next wash cycle:
pour 1 litre of water into compartment II and start the Empty Cprogramme.
Drainage hose at the siphon
Turn the programme selector to Off, disconnect the mains plug.
1. Loosen the hose clamp, remove the drainage hose carefully
(residual water).
2. Clean the drainage hose and siphon connecting piece.
3. Reattach the drainage hose and secure the connection with the hose
clamp.
Filter in the water supply
Risk of electric shock
Do not immerse the AquaStop safety device in water (it contains an electric valve).
Reduce the water pressure in the supply hose:
1. Turn off the tap.
2. Select any programme (apart from Spin /Empty C).
3. Press Start/Reload. Allow the programme to run for approx.
40 seconds.
4. Turn the programme selector to Off. Disconnect the mains plug.
5. Clean the filter:
Disconnect the hose from the tap.
Clean the filter using a small brush.
and/or on standard and Aqua-Secure models:
Remove the hose from the rear,
remove the filter using pliers and clean the filter.
6. Connect the hose and check for leaks.
–Risk of scalding.
Allow the detergent solution to cool down
– Turn off the tap.
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12
What to do if ...
ʑWater is leaking out. – Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
ʑNo water supply.
Detergent not dispensed.
–Start/Reload not selected?
– Tap not turned on?
– Filter may be blocked. Clean the filter apage 11.
– Supply hose kinked or trapped?
ʑWashing machine door
cannot be opened.
– Safety function active. Programme terminated? apage 4.
–cRinse Hold (no Final spin) selected?
apage 3, 4.
– Can be opened by emergency release only? apage 13.
ʑProgramme does not
start.
–Start/Reload or End time selected?
– Washing machine door closed?
– Childlock active? Deactivate it apage 5.
ʑDetergent solution does
not drain.
–cRinse Hold (no Final spin) selected?
apage 3, 4.
– Clean the detergent solution pump apage 11.
– Clean the waste pipe and/or drainage hose.
ʑWater not visible in the
drum.
– Not a fault - water below the visible area.
ʑUnsatisfactory spin
result.
Laundry wet/too damp.
– Not a fault - the unbalanced-load detection system has
cancelled the spin cycle because of uneven distribution of the
laundry.
Distribute small and large items of laundry evenly inside the
drum.
–Easy-iron selected? apage 5.
– Selected speed too low? apage 5.
ʑDrum spins gently
several times.
– Not a fault - unbalanced-load detection system is adjusting the
imbalance.
ʑResidual water in the 0compartment for care
products.
– Not a fault - the action of the care product is not affected.
– Clean the insert if necessary apage 10.
ʑOdour formation in the
washing machine.
– Run the Cottons 90 °C programme with no load inserted.
Use standard detergent.
ʑThe 3status indicator
lights.
Appliance has detected
a detergent overload.
– Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre water and pour
into compartment II (not with outdoor or down fabrics).
– Reduce the detergent dosage for the next wash cycle.
ʑLoud spinning, vibrations
and “walking” during the
spin cycle.
– Appliance feet fixed?
Secure the appliance feet aInstallation instructions.
– Transport braces removed?
Remove the transport braces aInstallation instructions.
ʑDisplay panel/indicator
lamps do not function
during operation.
– Power cut?
– Circuit breakers tripped? Reset/replace the circuit breakers.
– If the fault occurs repeatedly, call the after-sales service.
ʑProgramme sequence
longer than usual.
– Not a fault - unbalanced-load detection system is adjusting the
imbalance by repeatedly redistributing the laundry.
– Not a fault - foam detection system active - several rinse cycles
are added.
13
What to do if ...
ʑThere are detergent
residues on the laundry.
– Occasionally, phosphate-free detergents contain water-insoluble
residues.
– Use the Rinse cycle or brush out the laundry after washing.
ʑin Reload mode,
Start/Reload flashes
very quickly and an
audible signal sounds
– Water level too high. Not possible to reload laundry.
– Close door immediately if open.
– To continue the programme, press Start/Reload.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to Off and remove the mains plug from the socket.
– Turn off the water supply and call the after-sales service aS.13.
Emergency release e.g. in the event of a power cut
The programme continues when the power supply is restored. However, if the laundry has to
be removed, the washing machine door can be opened as follows:
Risk of scalding.
The detergent solution and laundry may be hot. Allow them to cool down.
Do not reach inside the drum if it is still turning.
Do not open the door if you can see water through the glass.
1. Turn the programme selector to Off and disconnect the mains plug.
2. Drain the detergent solution apage 11.
3. Pull the emergency release downwards with a tool and release.
Washing machine door can then be opened.
After-sales service
ʑIf you cannot rectify the fault yourself (Troubleshooting apage 12, 13), please contact our
after-sales service. We will always find a suitable solution and will avoid a visit from a service
technician wherever possible.
ʑYou can find the contact details for your nearest after-sales service here or in the after-sales
service directory (depending on model).
IL 08 9777 222
GB 0844 8928999 (Calls from a BT landline will be charged at up to 3 pence per minute.
A call set-up fee of up to 6 pence may apply.)
IE 01450 2655
ʑPlease give the after-sales service the product number (E no.) and the production number
(FD) of the appliance.
Product number Production number
You will find this information:
on the inside of the washing machine door*/
opened service flap* and rear of the appliance.
*depending on the model
ʑRely on the professionalism of the manufacturer. Please contact us.
This will ensure that the repair is carried out by trained service technicians who arrive
equipped with genuine spare parts for your appliance.

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Instruction manual
Washing
machine
Observe the safety
instructions
on page 8.
Read these instructions and the separate
Installation instructions before operating
the washing machine.
en