Sigenergy HomeMax TP User manual

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Sigen Gateway HomeMax TP
User Manual
Version: 01
Release date: 2024-02-02

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Copyright Notice
Copyright© 2024 Sigenergy Technology Co., Ltd. All Rights Reserved.
Description in this document may contain predictive statements regarding
financial and operating results, product portfolio, new technology,
configurations and features of product. Several factors could cause difference
between actual results and those expressed or implied in the predictive
statements. Therefore, description in this document is provided for reference
purpose only and constitutes neither an offer nor an acceptance. Sigenergy
Technology Co., Ltd. may change the information at any time without notice.
and other Sigenergy trademarks are owned by
Sigenergy Technology Co., Ltd.
All trademarks and registered trademarks in this document belong to their
owners.
www.sigenergy.com

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Contents
2.1 Product Model................................................................................................................................................8
2.2 Appearance Introduction.....................................................................................................................8
Appearance and Dimensions ......................................................................................................8
Port Introduction...................................................................................................................................9
2.3 Label Description........................................................................................................................................11
2.4 Introduction to Typical Networking..............................................................................................12
4.1 mySigen App Query .................................................................................................................................19
5.1 Routine Maintenance............................................................................................................................ 20
5.2 Troubleshooting.........................................................................................................................................21
5.3 Emergency Treatment.........................................................................................................................22
6.1 Technical Parameter..............................................................................................................................23

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Revision History
Version Date Description
01 2024.02.02 First official release.

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User Manual
Overview
Introduction
The focus of this document is to provide an overview of the Sigen Gateway
HomeMax TP, including product description, networking, system operation,
maintenance, etc.
Readers
This document is suitable for product users and professionals.
Sign Definition
The following signs may be used in the document to indicate security
precautions or key information. Before installation and operation, familiarize
yourself with signs and their definitions.
Signs Definition
Danger. Failure to comply may result in death or serious
personal injury.
Danger. Failure to comply may result in serious
personal injury or property damage.
Caution. Failure to comply may result in property
damage.
Important or key information, and supplementary
operation tips.

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Safety Precautions
Basic Information
Before installing, operating, and maintaining the equipment, familiarize yourself
with this document.
The "Danger ", "Warning", "Caution" items described in this manual are only
supplementary to all precautions.
The Company shall not be liable for equipment damage or property loss caused
by the following reasons:
Failure to obtain approval from the national, regional power authority.
The installation environment does not meet international, national, or
regional standards.
Failure to observe local laws, regulations and norms when operating and
maintaining equipment.
The installation area does not meet the requirements of the equipment.
Failure to follow the instructions and precautions in this document.
Failure to handle the equipment with care or violent installation may result
in equipment damage and liquid leakage and pose a risk of fire or
explosion hazards.
Failure to follow the warning labels on equipment or tools.
Negligent, improper operation or intentional damage.
Damage caused by your or a third party's replacement of our equipment.
The equipment is damaged because the customer or a third-party
company fails to use the accessories supplied with the packing box or
purchase and install accessories of the same specification.
Equipment damage caused by improper operations such as
disassembling, replacing, or modifying the software code without
authorization.
Equipment damage caused by force majeure (such as war, earthquake,
fire, storm, lightning, flood, debris flow, etc.).
Damage caused by the failure of the natural environment or external

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power parameters to meet the standard requirements of the equipment
during actual operation (for example, the actual operating temperature of
the equipment is too high or too low).
The equipment was stolen.
The equipment is damaged after the warranty period.
Safety Requirements
Do not expose the device to high temperature or heat sources (such as
sunlight, fire, or heaters) around the equipment for a long time.
Do not clean or soak the equipment with water, alcohol, or oil to avoid
power leakage.
Do not knock or impact the equipment. In case of an accident, please stop
using the equipment immediately and contact your installer. The
equipment shall be inspected and evaluated by professional personnel
before continuing to use.
Do not use the equipment with faults. If the equipment appears abnormal
(for example, appearance distortion), contact your installer.
Carbon dioxide fire extinguishers and ABC dry powder fire extinguishers are
recommended at home.
Do not use the equipment in the following situations:
When connected to public infrastructure systems.
When connected to emergency medical equipment.
When connected to elevators and other control devices.
Any other critical systems.

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Product Introduction
2.1 Product Model
Product
code
Model No. Name Function specification
Gateway Sigen
Gateway
HomeMax TP
Sigen Energy Gateway
HomeMax Three Phase
It's applicable for PV
storage applications to
facilitate data
acquisition and
monitoring, off-grid
backup power switching,
diesel generator control,
energy management; it
must be used with
SigenStor BAT and
inverter.
2.2 Appearance Introduction
Appearance and Dimensions

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Port Introduction
Bottom View
S/N
Name
Marking
1
Wire-in port of inverter 1
INV1
2
Wire-in port of inverter 2
INV2
3
Wire-in port of distribution panel
BACKUP
4
(Reserved)
SMART-PORT
5
Wire-in port of power grid
GRID
6
Wire-in port of communication
COM

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Interior View
S/N
Name
1
FE interface
2
(Reserved)RS485,DI,DO interface
3
(Reserved)Miniature circuit breaker
4
Miniature circuit breaker (Power grid)
5
Miniature circuit breaker (Distribution panel )
6
Miniature circuit breaker + Surge protection device
7
GND
8
Cable clamp
9
Grounding bar
10
Miniature circuit breaker (Inverters 1)
11
Miniature circuit breaker (Inverters 2)

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2.3 Label Description
Symbols
Definition
Warning! Risk of High voltage.
There is a risk of high voltage in the cover of the equipment.
Please take precautions when operating the equipment.
After the equipment is powered off, the discharge of internal
components is delayed. Wait 5 minutes until the equipment is
fully discharged according to the label time.
Warning! Risk of burns.
The equipment surface is hot. Do not touch the equipment
when it is running. Doing so may result in burns.
Please refer to the instructions to operate the equipment.
Earthing mark

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2.4 Typical Networking Introduction
The Sigen Gateway HomeMax TP is designed for a on-grid and off-grid systems
on for home rooftop PV power. The on-grid and off-grid systems consists of
photovoltaic panels, inverters, battery packs, Gateway,master control switches,
loads, power grids, etc.

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Networking Diagram (Whole Home Backup)
A. PV panel
B. SigenStor EC/SigenStor AC /Sigen Hybrid
C. SigenStor BAT
D. Gateway
E. Backup Distribution panel
F. Backup Electric equipment
H. Power grid
I. mySigen
J. Router
K. Antenna
L. CommMod
When B is SigenStor AC, A is not configured.
It is recommended to use FE and WLAN for communication with inverter.
CommMod users must top up their own 4G data plan after a period of 2
years.

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Networking Diagram (Partial Home Backup)
A. PV panel
B. SigenStor EC/SigenStor AC /Sigen Hybrid
C. SigenStor BAT
D. Gateway
E1. Backup Distribution panel
E2. Non-Backup Distribution panel
F1. Backup Electric equipment
F2.Non-Backup Electric equipment
H. Power sensor
I. Power grid
J. mySigen
K. Router
L. Antenna
M. CommMod
When B is SigenStor AC, A is not configured.
H has the function of data acquisition for grid connection points enables
zero-power grid connection. For partial home backup, H does not need to
be configured.For partial backup power and zero-power grid connection
control networking, H is configured.
It is recommended to use FE and WLAN for communication with inverter.
CommMod users must top up their own 4G data plan after a period of 2
years.

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Site Selection Requirements
The warranty applies when the equipment has been installed properly for its
intended use and in accordance with the operating instructions.
Installation Environment Requirements
Do not install the equipment in smoky, flammable, or explosive
environments.
Avoid exposing the equipment to direct sunlight, rain, standing water, snow,
or dust. Install the equipment in a sheltered place. Take preventive
measures in operating areas prone to natural disasters such as floods,
mudslides, earthquakes, and typhoons.
Do not install the equipment in an environment with strong
electromagnetic interference.
Ensure that the temperature and humidity of the installation environment
comply with the equipment's requirements.
The equipment should be installed in an area that is at least 500 m away
from corrosion sources that may result in salt damage or acid damage
(corrosion sources include but are not limited to seaside, thermal power
plants, chemical plants, smelters, coal plants, rubber plants, and
electroplating plants).
Installation Position Requirements
Do not tilt or overturn the equipment to ensure that it is installed
horizontally.
Do not install the equipment in a place where children can easily reach it.
Do not install the equipment in areas subject to fire or moisture (including
but not limited to kitchen, tea room, toilet, shower room, laundry room, etc.).
Please keep away from daily working and living areas (including but not
limited to living room, bedroom, studio, lounge, study, etc.).

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Do not install the equipment in areas that are difficult to access (including
but not limited to attic, basement, etc.).
Do not install the equipment in mobile scenarios such as RVS, cruise ships,
and trains.
You are advised to install the equipment in a position that is easy to
operate, maintain, and view indicator status.
When installing the equipment in the garage, do not install the equipment
in the position where the vehicle passes through to avoid collision.
Mounting Surface Requirements
Do not install the equipment on a flammable carrier.
The installation carrier must meet load-bearing requirements. Solid brick-
concrete structure, concrete walls are recommended.
The surface of the installation carrier must be smooth and the installation
area must meet the installation space requirements.
No water or electricity is routed inside the carrier to prevent drilling hazards
during equipment installation.

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Equipment Installation and
Wiring
Only company authorized personnel should install and connect the equipment.
For details, see Sigen Gateway HomeMax TP Installation Guide.

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4.1 mySigen App Query
The App can be downloaded in the following two ways. For details, see mySigen
App User Manual.

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System Maintenance
5.1 Routine Maintenance
To ensure the long-term running of the equipment, you are advised to perform
routine maintenance according to this section.
Inspection
content
Inspection method
Power off
or not
Maintenance
cycle
System
cleaning
Check the device regularly for
shielding and dirt. If so, clean it up.
Do not use tools that may cause
electric shock or insulation
damage, such as wire brushes and
wet towels during the cleaning
process.
Yes Once every
three
months.
System
running state
Check whether the equipment
is damaged or deformed.
Listen for any abnormal noises
during the operation of the
equipment.
When the equipment is running,
check whether the equipment
parameters are correctly set.
No Once every
six months.