Silicon Graphics 320 User manual

Silicon Graphics 320™
Visual Workstation
Owner’s Guide
Document Number 007-3701-001

Contributors
Written by Karin Borda
Illustrated by Kwong Liew
Production by Carlos Miqueo
© Copyright 1999, Silicon Graphics, Inc.— All Rights Reserved
The contents of this document may not be copied or duplicated in any form, in
whole or in part, without the prior written permission of Silicon Graphics, Inc.
Restricted Rights Legend
Use, duplication, or disclosure of the technical datacontained in this document
by the Government is subject to restrictions as set forth in subdivision (c) (1) (ii)
of the Rights in Technical Data and Computer Software clause at DFARS 52.227-
7013 and/orin similar or successor clauses in the FAR, or in the DOD or NASA
FAR Supplement. Unpublished rights reserved under the Copyright Laws of
the United States. Contractor/manufacturer is Silicon Graphics, Inc., 2011 N.
Shoreline Blvd., Mountain View, CA 94039-7311.
Silicon Graphics, Inc.
Mountain View, California
Silicon Graphics is a registered trademark of Silicon Graphics, Inc.
The Silicon Graphics logo, Silicon Graphics 1600SW, and Silicon Graphics 320
are trademarks of Silicon Graphics, Inc. Windows and Windows NT are
registered trademarks of Microsoft Corporation. FireWire is a trademark of
Apple Computer. The Kensington lock is a registered trademark of
Kensington Microwave Limited.

iii
Contents
About This Guide .....................................xiii
Where to Find Additional Information . . . . . . . . . . . . . . . . . . . . xiv
Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv
1. GettingStarted.........................................1
Checking Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Setting Up the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Opening and Closing the Sliding Front Panel. . . . . . . . . . . . . . . . .9
Turning On the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Shutting Down the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Resetting the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2. OpeningtheSystem ...................................15
Removing the Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Removing the Side Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Removing the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Identifying the Internal Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Replacing the Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Replacing the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Replacing the Side Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Locking the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

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3. Memory............................................. 23
About Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Verifying and Troubleshooting DIMM Installation. . . . . . . 28
Removing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4. InternalDrives........................................ 31
Configuration and Cabling for Internal Ultra33 EIDE Drives . . 32
Installing a Removable Media Drive . . . . . . . . . . . . . . . . . . . . . . . 33
Verifying and Troubleshooting Removable Media
Drive Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Removing a Removable Media Drive . . . . . . . . . . . . . . . . . . . . . . 38
Installing an Internal Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . 40
Verifying and Troubleshooting Internal Hard Drive
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Removing an Internal Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 46
Attaching the SCSI PCI Option Card Internal Cable. . . . . . . . . . 51
Disconnecting the SCSI PCI Option Card Internal Cable. . . . . . 52
5. OptionCards......................................... 53
About PCI Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Installing a PCI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Verifying and Troubleshooting PCI Card Installation. . . . . 57
Removing a PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing the Display Option Card . . . . . . . . . . . . . . . . . . . . . . . . 60
Removing the Display Option Card . . . . . . . . . . . . . . . . . . . . . . . 62
6. Processors.......................................... 65
Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Verifying and Troubleshooting Processor Installation . . . . 72
Removing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Finding the Stepping Value of a Processor. . . . . . . . . . . . . . . . . . 77

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7. Power Supply and Fan. . . . . . . . . . . . ......................79
Removing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Installing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Verifying and Troubleshooting Power Supply
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Installing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
8. Maintenance and Troubleshooting. . ......................89
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Interpreting LED Blink Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Maintenance Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Disabling and Enabling the Password . . . . . . . . . . . . . . . . . . . . . .95
A. TechnicalSpecifications................................97
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Environmental Range Specifications. . . . . . . . . . . . . . . . . . . . 98
AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Acoustic Noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
System Board Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
B. PortInformation......................................103
Ethernet RJ45 Port Pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
IEEE 1394 Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
USB Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Parallel Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Serial Port Pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Monitor Port Pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Microphone and Headphone/Speaker Port Pinouts . . . . . . . . . 110
Analog Line Level Audio Port Pinouts . . . . . . . . . . . . . . . . . . . .111
Composite Video Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Svideo Port Pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
PS/2 Mouse Port Pinouts on Keyboard. . . . . . . . . . . . . . . . . . . .113
Display Option Card Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . 114

vi
C. SCSIDevices........................................ 117
Attaching External SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . 118
Verifying and Troubleshooting SCSI Device Installation. . . . . 120
D. RegulatoryInformation ............................... 121
Manufacturer’s Regulatory Declarations . . . . . . . . . . . . . . . . . . 121
CMN and Series Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Manufacturer’s Declaration of Conformity. . . . . . . . . . . . . 122
FCC Class B Conformance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Electromagnetic Emissions. . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Shielded Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Industry Canada Notice (Canada Only) . . . . . . . . . . . . . . . . . . . 125
CE Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
VCCI Notice (Japan Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Korean Regulatory Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
NOM 024 Information (Mexico Only) . . . . . . . . . . . . . . . . . . . . . 126
EN 55022 Compliance (Czech Republic). . . . . . . . . . . . . . . . . . . 126
Polish Notice (Poland Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
LIMITED PRODUCT WARRANTY. . . . . . . . . . . . . . . . . . . . . . . 128
Index .............................................. 131

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Figures
Figure 1-1 Items Included in Your Shipment ...............................2
Figure 1-2 Back View of the System (Ports Labeled)...................3
Figure 1-3 Attaching the Mouse and Keyboard...........................4
Figure 1-4 Attaching the Ethernet Cable.......................................5
Figure 1-5 Attaching the Monitor and Power Cord.....................6
Figure 1-6 Checking the Voltage Switch Setting..........................7
Figure 1-7 Attaching the Power Cord to the System...................8
Figure 1-8 Opening the Sliding Front Panel .................................9
Figure 1-9 Locating the Power and Reset Buttons.....................10
Figure 1-10 Closing the Sliding Front Panel .................................10
Figure 1-11 Turning on the System................................................11
Figure 1-12 Resetting the System....................................................13
Figure 2-1 Removing the Side Cover ...........................................17
Figure 2-2 Removing the Front Cover.........................................18
Figure 2-3 Interior View of the System........................................19
Figure 2-4 Replacing the Front Cover..........................................20
Figure 2-5 Replacing the Side Cover............................................21
Figure 3-1 Identifying the DIMM Slot Groups...........................24
Figure 3-2 Identifying the DIMM Slot Groups...........................26
Figure 3-3 Stabilizing the System with Your Hand...................26
Figure 3-4 Installing a DIMM........................................................27
Figure 3-5 Identifying the DIMM Slot Groups...........................29
Figure 3-6 Removing a DIMM......................................................29
Figure 4-1 Cabling and Configuration for Internal
EIDE Drives ..................................................................32
Figure 4-2 Removing the Sleds from the Side Panel..................34
Figure 4-3 Attaching the Sleds to a Removable Media Drive ..35

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Figure 4-4 Removing a Blank Panel from a Removable
Media Drive Slot...........................................................35
Figure 4-5 Installing a Removable Media Drive.........................36
Figure 4-6 Attaching the Cables to a Removable
Media Drive ..................................................................36
Figure 4-7 Disconnecting the Cables from a Removable
Media Drive ..................................................................38
Figure 4-8 Removing a Removable Media Drive .......................39
Figure 4-9 Installing the Blank Panel in a Removable Media
Drive Bay.......................................................................39
Figure 4-10 Disconnecting Cables from an Internal
Hard Drive ....................................................................40
Figure 4-11 Removing the Internal Hard Drive Bracket.............41
Figure 4-12 Attaching an Internal Hard Drive
to the Drive Bracket .....................................................42
Figure 4-13 Installing the Internal Hard Drive Bracket...............43
Figure 4-14 Attaching Cables to an Internal Hard Drive............44
Figure 4-15 Disconnecting Cables from an Internal
Hard Drive ....................................................................46
Figure 4-16 Removing the Internal Hard Drive Bracket.............47
Figure 4-17 Removing a Hard Drive from the Drive Bracket.....48
Figure 4-18 Installing the Internal Hard Drive Bracket...............49
Figure 4-19 Attaching Cables to an Internal Hard Drive............50
Figure 4-20 Attaching the SCSI PCI Option Card
Internal Cable................................................................51
Figure 4-21 Disconnecting the SCSI PCI Option Card
Internal Cable................................................................52
Figure 5-1 Removing the Cover Plate from a PCI Card Slot ....55
Figure 5-2 Installing a PCI Card ...................................................56
Figure 5-3 Removing a PCI Card..................................................58
Figure 5-4 Installing a Blank Panel in a PCI Slot........................59
Figure 5-5 Removing the Display Option Slot Cover Plate......60
Figure 5-6 Installing the Display Option Card ...........................61
Figure 5-7 Installing the Display Option Card Screws..............62
Figure 5-8 Removing the Screws from the Display
Option Card ..................................................................63

ix
Figure 5-9 Removing the Display Option Card .........................63
Figure 5-10 Installing the Display Option Slot Cover Plate........ 64
Figure 6-1 Removing the Processor Terminator Card...............67
Figure 6-2 Processor Count Jumper.............................................68
Figure 6-3 Stabilizing the System with Your Hand...................69
Figure 6-4 Installing a Processor...................................................69
Figure 6-5 Attaching the Processor Fan Power Supply
Cable to the Board........................................................70
Figure 6-6 Installing a Processor Voltage Regulator..................70
Figure 6-7 Processor Speed Jumpers............................................71
Figure 6-8 Detaching the Processor Fan Power Supply
Cable from the Board ..................................................74
Figure 6-9 Removing a Processor.................................................74
Figure 6-10 Removing the Processor Voltage Regulator ............75
Figure 6-11 Installing a Processor Terminator..............................76
Figure 7-1 Disconnecting the Power Supply Cables
from the System Module.............................................80
Figure 7-2 Removing the Power Supply Screws and Cables ...81
Figure 7-3 Removing the Power Supply from the System........82
Figure 7-4 Installing the Power Supply.......................................83
Figure 7-5 Power Supply Tab........................................................ 84
Figure 7-6 Installing the Power Supply Screws and Cables..... 84
Figure 7-7 Attaching the Power Supply Cables
to the System Board.....................................................85
Figure 7-8 Removing the Fan........................................................87
Figure 7-9 Installing the Fan..........................................................88
Figure 8-1 Password Jumper.........................................................95
Figure 8-2 Password Jumper in Disabled Position ....................95
Figure 8-3 Password Jumper in Enabled Position .....................96
Figure B-1 Ethernet Port Pinouts ................................................104
Figure B-2 IEEE 1394 Port Pinouts..............................................105
Figure B-3 USB Port Pinouts........................................................106
Figure B-4 Parallel Port Pinouts..................................................107
Figure B-5 Serial Port Pinouts......................................................108

x
Figure B-6 Monitor Port Pinouts.................................................109
Figure B-7 Analog Line Level Audio Port Pinouts...................111
Figure B-8 Composite Video Port Pinouts.................................112
Figure B-9 Svideo Port Pinouts....................................................112
Figure B-10 PS/2 Mouse Port Pinouts on Keyboard..................113
Figure B-11 Display Option Card Port Pinouts...........................114

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Tables
Table 3-1 Possible Memory Configurations..................................25
Table 6-1 Processor Count Jumper Configuration....................... 68
Table 6-2 Processor Speed Jumper Positions................................71
Table 8-1 Troubleshooting .............................................................90
Table A-1 Environmental Range Specifications ..........................98
Table A-2 AC Power..........................................................................99
Table A-3 System Board Specifications ...................................... 100
Table B-1 Port and Connector Type ...........................................103
Table B-2 Ethernet RJ45 Port Pinouts .........................................104
Table B-3 IEEE 1394 Port Pinouts ...............................................105
Table B-4 USB Port Pinouts .........................................................106
Table B-5 Parallel Port Pinouts ....................................................107
Table B-6 Serial Port Pinouts .......................................................108
Table B-7 Monitor Port Pinouts ...................................................109
Table B-8 Microphone Pinouts ....................................................110
Table B-9 Microphone Port Pinouts ...........................................110
Table B-10 Headphone Pinouts .....................................................110
Table B-11 Headphone Specifications ..........................................110
Table B-12 Analog Line Level Audio Specifications ..................111
Table B-13 PS/2 Mouse Port Pinouts on Keyboard ...................113
Table B-14 Display Option Card Port Pinouts ............................ 114

xiii
About This Guide
Welcome to your Silicon Graphics 320 visual workstation! The
Silicon Graphics 320 Visual Workstation Owner’s Guide is your complete
guide to setting up, adding and replacing parts, and diagnosing and
repairing your workstation. This guide tells you how to install and
remove:
• Memory DIMMs
• Internal drives
•Optioncards
• Peripherals
•Processors
• Power supply and fan
This guide also provides troubleshooting, regulatory, and customer
support information.

xiv
Where to Find Additional Information
Your visual workstation ships with Windows NT installed. For
software installation and configuration information, see the Silicon
Graphics 320 and Silicon Graphics 540 Software Installation Guide that
ships with your workstation.
For information on using Windows NT, see the Windows NT
documentation that ships with your workstation.
You can accessadditionalinformation aboutyourSilicon Graphics320
visual workstation by selecting one of the following items from the
Start > Silicon Graphics menu in the Windows NT task bar:
•Online Books gives you access to the online books that ship with
your visual workstation.
•Hardware Overview displays technical specifications and
ergonomic and maintenance information for Silicon Graphics 320.
•Support displays information about how to get technical support
from Silicon Graphics.
•Visual Demos allows you to try out third-party software from
the visual workstation CD-ROMs or demonstration software
installed on your system disk.
•Release Notes displays the release notes that apply to your visual
workstation hardware or software.

xv
Customer Support
Silicon Graphics offers a wide range of hardware and software
support services. Warranty upgrades and support contract services
include operating system support packages, on-site maintenance, and
Supportfolio Visual Workstation, an online tool for finding answers to
frequently asked questions and other technical support information.
You can also enroll in education classes or purchase consulting
services for more complex service needs.
A detailed description of these services is available online at:
http://www.sgi.com/visual/support
Supportfolio for NT, which provides technical assistance through the
web, is available at:
http://support.sgi.com/nt
To contact Silicon Graphics customer support services in your area,
use the following numbers:
Country Phone number
Argentina [phone]
Australia 1800-818-549
Austria 0800-201705
Belgium 02-6790052
Brazil 0008140-550-3510
Canada 800-800-4744
Chile 1230-020-2327
China 10-800-120-0117
Colombia 980-15-4537
Denmark 043-270428
Finland 0-800-1-19629
France 01-3488 8888
Germany 0130 112 550
Greece 00800-12-5137
Hong Kong 852-27843136
India [phone]
Indonesia 001-803-011-2502

xvi
In all other countries, please contact your local Silicon Graphics
representative.
Ireland 0870-60744744
Israel 1-800-9203088
Italy 1678-23183
Japan 0120 458 901
Korea 82-2-222-7373
Malaysia 1-800-80-3226
Mexico 52-5-267-1370
Netherlands 030-669-6700
New Zealand 0800-4744-4357
Norway 6711-4601
Peru [phone]
Spain 900-234432
Sweden 08-4700090
Switzerland (French) 0800-804021
Switzerland (German) 0800-804022
Thailand 001-800-12-0662980
United Kingdom 0870-60744744
United States 800-800-4744
Venezuela 8001-2509

Getting Started 1
Chapter 1
1. Getting Started
This chapter contains the following sections:
• “Checking Your Shipment” on page 2
• “Setting Up the System” on page 3
• “Opening and Closing the Sliding Front Panel” on page 9
• “Turning On the System” on page 11
• “Shutting Down the System” on page 12

2Chapter 1
Checking Your Shipment
Your Silicon Graphics 320 visual workstation shipment contains all of
the items shown in Figure 1-1.
Figure 1-1 Items Included in Your Shipment
Depending on your order, you may have received a monitor or a
Silicon Graphics 1600SW flat panel monitor.
CDs
Mouse
Documentation
System power cord
Keyboard
Silicon Graphics 320
Monitor
(optional)
Monitor video cable Monitor power cord

Getting Started 3
SettingUptheSystem
After unpacking all the parts and checking your shipment, you are
ready to set up the workstation. Refer to the installation poster that
ships with your Silicon Graphics 320 workstation or to theinstructions
on the following pages. You can also use Figure 1-2 to help you
identify the ports on the back of the system.
Figure 1-2 Back View of the System (Ports Labeled)
In
R
L
Out
Fan
Power outlet
Fan
Latch
Lock
PCI option slots
Display option slot
Ethernet
IEEE 1394 (2)
USB (2)
Serial
Parallel
Monitor
Speakers/headphones
Microphone
Analog line in/out
Composite video in/out
Svideo in/out
Serial number
Voltage switch
(L-white, R-red)
(yellow)

4Chapter 1
1. Decide whether you want to place the system unit on top of or
beneath your desk.
Since internal fans are used to keep the system cool during
operation, leave enough space around the unit to allow adequate
airflow through the system.
2. Attach the PS/2 mouse to the keyboard, as shown in Figure 1-3.
Then attach the keyboard to the leftmost USB connector on the
system.
Figure 1-3 Attaching the Mouse and Keyboard