Silicon Graphics IRIS Indigo User manual

IRIS Indigo®Workstation
Owner’s Guide
Document Number 007-9065-050

IRIS Indigo® Workstation Owner’s Guide
Document Number 007-9065-050
CONTRIBUTORS
Written by Maria Chambers, Amy Smith, Judy Muchowski
Edited by Loraine McCormick, Christina Cary
Illustrations by Dany Galgani
Production by Linda Rae Sande
Cover design and illustration by Rob Aguilar, Rikk Carey, Dean Hodgkinson,
Erik Lindholm, and Kay Maitz
© 1996, Silicon Graphics, Inc.— All Rights Reserved
The contents of this document may not be copied or duplicated in any form, in whole
or in part, without the prior written permission of Silicon Graphics, Inc.
RESTRICTED RIGHTS LEGEND
Use, duplication, or disclosure of the technical data contained in this document by
the Government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the
Rights in Technical Data and Computer Software clause at DFARS 52.227-7013
and/or in similar or successor clauses in the FAR, or in the DOD or NASA FAR
Supplement. Unpublished rights reserved under the Copyright Laws of the United
States. Contractor/manufacturer is Silicon Graphics, Inc., 2011 N. Shoreline Blvd.,
Mountain View, CA 94043-1389.
Silicon Graphics, the Silicon Graphics logo, IRIS Indigo, and IRIS are registered
trademarks and Indigo2, Indigo Magic, IRIS InSight, IRIX, and WorkSpace are
trademarks of Silicon Graphics, Inc. FrameMaker is a trademark of Frame
Technology Corporation. Macintosh and ImageWriter are registered trademarks of
Apple Computer, Inc. Spaceball is a trademark of Spatial Systems, Inc. NFS is a
registered trademark of Sun Microsystems, Inc. NetLS is a trademark of Apollo
Computer, Inc., a subsidiary of Hewlett-Packard Company. R3000, R4000 and R4400
are registered trademarks of MIPS Technologies, Inc.

iii
Contents
List of Figures ix
List of Tables xv
1. Introduction 3
Finding the Information You Need 4
Indigo Workstation Owner’s Guide 5
IRIS Software Installation Guide 5
Conventions 5
IRIS InSight Online Documentation and Help 6
System Tour 7
Where to Go from Here 8
2. Getting Started 11
Selecting a Site 12
Unpacking and Setting Up the IRIS Indigo Workstation 12
About the CD Software Media 15
Putting the Pieces Together 16
Turning On the IRIS Indigo Workstation 25
Logging In to the Workstation 27
Creating Your Login Account and Network Connection 28
Using the Indigo Magic User Environment 30
Mouse Techniques and Shortcuts 30
System Tour 31
The Desktop and the Icons 31
Console Window 32
The Toolchests 32
IRIS InSight and Online Help 33

iv
Contents
Shutting Down and Turning Off IRIS Indigo 34
Locking Your IRIS Indigo Workstation 36
3. Installing Memory 41
Adding SIMMs to the IRIS Indigo Workstation 41
Shutting Down the System 42
Removing the Covers and CPU Board 42
Locating the SIMM Sockets 45
Installing the SIMMs 46
Installing the SIMMs in an IRIS Indigo R3000 Workstation 47
Installing the SIMMs in an IRIS Indigo R4000 Family Workstation 49
Replacing the CPU Board and Covers 51
Checking New Memory 54
Removing Memory 55
Shutting Down the System 56
Removing the Covers and CPU Board 56
Removing the Memory SIMMs 58
Removing the Memory SIMMs from an IRIS Indigo R3000 Workstation 59
Removing the Memory SIMMs from an IRIS Indigo R4000 Family Workstation
61
Replacing the CPU Board and Covers 62
4. Installing Peripherals 67
Installing Internal Drives 67
Installing the Drive 68
Testing the Internal Drive 72
If You Installed a CD-ROM Drive 72
If You Installed a Floppy or Floptical Disk Drive 73
If You Installed a Tape Drive 73
Cleaning DAT Drives 73
On Removing Drives 75

Contents
v
Installing External Devices 75
Assigning a SCSI Address to the External Device 75
Setting the SCSI Address on the External Device 76
Attaching the Device 76
Testing the External Device 80
If You Installed a CD-ROM Drive 81
If You Installed a Floppy or Floptical Disk Drive 82
If You Installed a Tape Drive 82
If You Installed a Printer 82
Installing Serial Devices 83
Installing the Device 83
Configuring the Device 85
Other Serial Cables 85
Printer/Modem/Dumb Terminal Serial Cable 86
Modem Cable 87
Serial Devices Using a Silicon Graphics Adapter Cable 88
Serial Devices Using a PC Adapter Cable 89
5. Installing and Removing Software 93
Installing a New Version of the Operating System Software 93
Installing Optional Software 97
Choosing Subsystems to Install or Remove 102
Troubleshooting Software Installation 105
System Cannot Find the New Software 105
System Cannot Complete an Installation 106
System Reports Errors After an Installation 107
Removing Optional Software 107

vi
Contents
6. Troubleshooting 111
Overview 111
Power-On Tests 112
No Visible Light from the LED with No Error Message 113
A Blinking Amber LED with No Error Message 113
A Blinking Amber LED with an Error Message 114
A Solid Amber LED with No Error Message 114
A Solid Amber LED with an Error Message 115
Green LED But the Keyboard Doesn't Work 116
Green LED But the Mouse Doesn’t Work 116
Interactive Diagnostic Environment (IDE) Tests 118
Confidence Tests 121
Audio 122
Dial and Button, Tablet, Genlock, and Spaceball 123
CD-ROM Drive 123
Floppy Drive 124
Keyboard 124
Monitor 125
Mouse 126
Quarter Inch Tape and Digital Audio Tape Drives 127
Recovering From a System Crash 129

Contents
vii
Ordering, Removing and Installing Parts 134
Ordering Replacement Parts 135
Removing and Installing Parts 135
Replacing the Keyboard 136
Replacing the Graphics Board 136
Shutting Down the System 136
Removing the Covers and Graphics Board 137
Replacing the Graphics Board and Covers 139
Replacing the CPU Board or CPU Module 141
Shutting Down the System 142
Removing the Covers and CPU Board 142
Replacing the CPU Module 145
Replacing the CPU Board and Covers 148
Replacing the Power Supply 151
Shutting Down the System 151
Removing the Covers and Power Supply 152
Installing the Power Supply 155
Checking and Removing Memory 156
Replacing SCSI Devices 156
Disconnecting the Device 157
Installing the New Device 158
Replacing Internal Drives 159
Removing the Drive 159
Installing the New Drive 160
Service and Support Information 161

viii
Contents
7. Safety, Maintenance, and Regulatory Information 165
Maintaining Your Hardware and Software 165
Hardware Do’s and Don’ts 165
Software Do’s and Don’ts 166
Human Factors Guidelines for Setting up your IRIS Indigo Workstation 166
ANSI Standard for Visual Display Terminal (VDT) Workstations 167
Computer Aided Design (CAD) Operator Preferences 169
Tips for Setting Up and Using Your Workstation 169
Facilities Selection 169
Adjusting Your Chair, Work Surface, and IRIS Indigo 170
Workstation Usage 171
Manufacturer’s Regulatory Declarations 171
Electromagnetic Emissions for IRIS Indigo R3000 and IRIS Indigo R4400 175
Electromagnetic Emissions for IRIS Indigo R3000 Elan and IRIS Indigo R4000 176
Radio and Television Interference 176
Product Safety 178
Ergonomics 178
Electrostatic Discharge 178
Shielded Cables 179
Limited User Warranty 179
A. Cable Pinout Assignments 181
Serial Ports 181
Parallel Port 182
Ethernet AUI 184
Keyboard 185
SCSI Port 186
Audio 188
Glossary 189
Index 205

ix
List of Figures
Figure 1-1 Sources of Information for the Indigo Workstation 4
Figure 1-2 Documentation 5
Figure 1-3 IRIS Insight Icon 6
Figure 1-4 System Tour Icon 7
Figure 2-1 Lifting the IRIS Indigo Chassis Out of the Box 13
Figure 2-2 Tipping the IRIS Indigo Chassis Upright 13
Figure 2-3 The IRIS Indigo Parts 14
Figure 2-4 Removing the Front Cover of the IRIS Indigo Chassis 16
Figure 2-5 Orientation of the Drive 17
Figure 2-6 Installing the System Disk 17
Figure 2-7 Installing the Option Drives in the Top or Middle Slot 18
Figure 2-8 Replacing the Front Cover of the IRIS Indigo Workstation 19
Figure 2-9 Connecting the Monitor Video Cable to the IRIS Indigo Chassis 20
Figure 2-10 Connecting the Monitor to the Workstation with the Monitor
Power Cable 21
Figure 2-11 Connecting the Keyboard to the IRIS Indigo Chassis 22
Figure 2-12 Connecting the Ethernet Cable 23
Figure 2-13 Connecting the Power Cable 24
Figure 2-14 Turning on the Power Switch 25
Figure 2-15 Running the Power-On Diagnostics Notifier 26
Figure 2-16 System Startup Notifier 26
Figure 2-17 System is Coming Up Notifier 26
Figure 2-18 The Login Screen 27
Figure 2-19 The EZsetup Screen 28
Figure 2-20 System Tour Icon 31

x
List of Figures
Figure 2-21 Desktop Icons 31
Figure 2-22 CD Player Icon 32
Figure 2-23 The Minimized Console Window 32
Figure 2-24 The Toolchests 32
Figure 2-25 IRIS InSight Icon 33
Figure 2-26 The Toolchests 34
Figure 2-27 Okay to Power Off Notifier 34
Figure 2-28 Turning Off the Power Switch 35
Figure 2-29 Locating the Lockbar Slot on the Front of the IRIS Indigo
Workstation 36
Figure 2-30 Sliding the Lockbar into the Slot in the Front of the Workstation 37
Figure 2-31 Locking the IRIS Indigo Workstation 38
Figure 3-1 The Toolchests 42
Figure 3-2 Removing the Plastic Cover of the Indigo Chassis 42
Figure 3-3 Opening the Front Metal Panel 43
Figure 3-4 Removing the CPU Board From the Indigo Chassis 44
Figure 3-5 Locating the SIMM Sockets 45
Figure 3-6 Orienting Yourself to the IRIS Indigo R3000 SIMM 47
Figure 3-7 Pressing the SIMM Into the Socket 48
Figure 3-8 Orienting Yourself to the CPU Board 49
Figure 3-9 Orienting Yourself to the IRIS Indigo R4000 family SIMM 50
Figure 3-10 Tilting the SIMM Up to a Vertical Position 50
Figure 3-11 Installing the CPU Board 51
Figure 3-12 Tilting the Metal Panel Up to the IRIS Indigo Chassis 52
Figure 3-13 Replacing the Front Plastic Cover 53
Figure 3-14 System Startup Notifier 54
Figure 3-15 System is Coming Up Notifier 54
Figure 3-16 The Toolchests 55
Figure 3-17 The Toolchests 56
Figure 3-18 Removing the Plastic Cover From the Indigo Chassis 56
Figure 3-19 Opening the Front Metal Panel 57

List of Figures
xi
Figure 3-20 Removing the CPU Board From the Indigo Chassis 58
Figure 3-21 Orienting Yourself to the CPU Board 59
Figure 3-22 Removing the SIMM Using the SIMM Removal Tool 60
Figure 3-23 Removing a Memory SIMM from an IRIS Indigo R4000 Family
Workstation 61
Figure 3-24 Installing the CPU Board 62
Figure 3-25 Tilting the Metal Panel Up to the Indigo Chassis 63
Figure 3-26 Replacing the Front Plastic Cover 64
Figure 4-1 Turning Off the Power Switch 68
Figure 4-2 Removing the Front Plastic Cover of the Chassis 69
Figure 4-3 Drive Slots in the Front of the Chassis 70
Figure 4-4 Holding Drive to Install in a Front Slot 70
Figure 4-5 Sliding the Drive Into the Slot 71
Figure 4-6 Replacing the Front Cover of the IRIS Indigo Workstation 71
Figure 4-7 The Toolchests 72
Figure 4-8 SCSI Connector on the Back of the Indigo Chassis 77
Figure 4-9 SCSI Cable and Terminator on the Back of the SCSI Drive 78
Figure 4-10 Daisy-chaining an External SCSI Device to Another External
SCSI Device 79
Figure 4-11 Power Cable and Power Switch on the Back of the SCSI Drive 80
Figure 4-12 CD-ROM Icon 81
Figure 4-13 Connecting the Serial Cable to the Serial Port on the Indigo Chassis 84
Figure 6-1 Okay to Power Off Notifier 118
Figure 6-2 Pressing the Reset Button 119
Figure 6-3 Starting Up the System Notifier 119
Figure 6-4 Confidence Tests Form 121
Figure 6-5 Audio Confidence Test Form 122
Figure 6-6 Keyboard Test 125
Figure 6-7 Pressing the Reset Button 129
Figure 6-8 System Startup Notifier 129
Figure 6-9 System Recovery Menu 130

xii
List of Figures
Figure 6-10 Media Request Notifier 130
Figure 6-11 Replaceable Indigo Parts 134
Figure 6-12 The Toolchests 136
Figure 6-13 The Toolchests 136
Figure 6-14 Removing the Plastic Cover of the Indigo Chassis 137
Figure 6-15 Opening the Front Metal Panel 138
Figure 6-16 Removing the Graphics Board From the Indigo Chassis 138
Figure 6-17 Installing the Graphics Board 139
Figure 6-18 Tilting the Metal Panel Up to the Indigo 140
Figure 6-19 Replacing the Front Plastic Cover 141
Figure 6-20 The Toolchests 142
Figure 6-21 Removing the Plastic Cover From the Indigo Chassis 142
Figure 6-22 Opening the Front Metal Panel 143
Figure 6-23 Removing the CPU Board From the Indigo Chassis 144
Figure 6-24 Removing the CPU Module 146
Figure 6-25 Installing the CPU Module 147
Figure 6-26 Installing the CPU Board 148
Figure 6-27 Tilting the Metal Panel Up to the Chassis 149
Figure 6-28 Replacing the Front Plastic Cover 150
Figure 6-29 The Toolchests 151
Figure 6-30 Removing the Plastic Cover of the Indigo Chassis 152
Figure 6-31 Locating the Power Supply 153
Figure 6-32 Screw that Secures the Power Supply 154
Figure 6-33 The Toolchests 157
Figure 6-34 SCSI Connector on the Back of the Chassis 158
Figure 6-35 Turning off the Power Switch 159
Figure 6-36 Removing the Front Plastic Cover of the Indigo Chassis 160
Figure 7-1 Basic Parameters of VDT Workstation Adjustment (Adapted From
ANSI/HFS 100-1988) 168
Figure 7-2 VCCI Class 2 Statement for Japan 175
Figure 7-3 VCCI Class 1 Statement for Japan 176

List of Figures
xiii
Figure A-1 Serial Port Pinout Assignments 181
Figure A-2 Serial Port Pinout Assignments 182
Figure A-3 Parallel Port Pinout Assignments 182
Figure A-4 Ethernet AUI Port Pinout Assignments 184
Figure A-5 Keyboard Port Pinout Assignments 185
Figure A-6 SCSI Port Pinout Assignments 186

xv
List of Tables
Table 4-1 Cable Connector Pinout Assignments for the Printer/Modem/Dumb
Terminal Serial Cable 86
Table 4-2 Cable Connector Pinout Assignments for the Modem Cable 87
Table 4-3 Cable Connector Pinout Assignments for the Adapter Cable 88
Table 4-4 Cable Connector Pinout Assignments for the PC Adapter Cable 89
Table 6-1 Troubleshooting Symptoms and Probable Causes 112
Table 7-1 ANSI/HFS 100-1988 Guidelines for VDT Workplace Adjustment 167
Table 7-2 Workstation Adjustments Preferred by CAD Users 169
Table A-1 4D Compatible Pin Assignments (RS-232) 181
Table A-2 Macintosh SE Compatible Pin Assignments (RS-422) 182
Table A-3 Parallel Port (25-pin DSUB Connector) 182
Table A-4 Ethernet AUI Port (Thicknet) 184
Table A-5 Keyboard Port (6-pin MINIDIN on the keyboard)) 185
Table A-6 SCSI Port 186
Table A-7 Audio Ports 188

This chapter explains where to find the information you need to set up and use
your IRIS Indigo workstation. It explains when to use this manual, and when
to use the online documentation and help.
Introduction
Chapter 1

3
Chapter 1
1. Introduction
Welcome to the IRIS Indigo®! The IRIS Indigo Owner’s Guide is your complete guide to
installing, diagnosing, and repairing your IRIS Indigo workstation. Specifically, it tells
you how to:
• set up your IRIS Indigo workstation and turn it on
• install and remove SIMMs
• install peripherals
• install and remove software
• diagnose hardware problems
• replace faulty parts
• correctly maintain your workstation
Refer to this guide to set up the system, install hardware options, or find a solution when
you suspect there is a hardware problem. Basic information on installing software is also
included. For a complete reference on installing software, refer to the IRIS Software
Installation Guide.
The system and all the procedures in this guide are designed so that you may maintain
and repair the system without the help of a trained technician. However, do not feel that
you must work with the hardware yourself. You can always contact your maintenance
provider to have an authorized technician work with the hardware instead.

4
Chapter 1: Introduction
Finding the Information You Need
The Indigo workstation ships with the following sources of information, as shown in
Figure 1-1:
•Indigo Workstation Owner’s Guide and pictorial setup poster
•IRIS Software Installation Guide
• IRIXTM 5.2 Release Notes (on the compact disc)
• online System Tour
•IRIS InSightTM online documentation and help
Figure 1-1 Sources of Information for the Indigo Workstation
The following sections contain information on options that can help you get your
workstation up and running and help you become productive as soon as possible.
Hardcopy
Documentation
CDs
InSight
System Tour
Desktop Help
Online
Software
Installation
Guide
IRIS
Indigo
Owner's
Guide