Simpson EZI Sensor Series User manual

User Manual
P/No. 616-200-532 (119371600)
© Copyright 2008 Electrolux Home Products Pty Ltd ABN 51 004 762 341
Print code: SRECIRCUM_Feb 08
For further information please call customer care
on 1300 363 640 (AUS) or 09 573 2384 (NZ)
or visit our websites at www.simpson.com.au
or www.simpson.co.nz
Simpson.We are a part of the Electrolux family.
Share more of our thinking at www.electrolux.com
Simpson Contents i
Congratulations on the purchase of your new washing machine.
We trust you will be delighted with it. Please read this instruction
book carefully. It will give you the information you need to Care
for and Use your washing machine
Other documents you should read supplied with your new
machine include:
Installation Instructions which must be followed to ensure
the machine works properly and to avoid an unnecessary
service call.
Quick Start Guide. To help you get on your way quickly and
without fuss.
Contact the Customer Care Centre if you need advice.You will
find contact numbers on the back page.
For Service and warranty information see page 17.
• 955 & 605 control panel ii
• 902, 802 & 552 control panel iii
• Important safety instructions 1
• Water saving technology 2
• Knowing your washing machine 3
• Washing instructions 4
• Starting your washing machine 5
• Programs 6
• Using your washing machine 7
• Features of your washing machine 9
• Caring for your washing machine 11
• Helpful hints in dealing with washing problems 13
• A guide to stain removal 14
• Troubleshooting 15
• Warranty 17
Congratulations Contents

User Manual
P/No. 616-200-532 (119371600)
© Copyright 2008 Electrolux Home Products Pty Ltd ABN 51 004 762 341
Print code: SRECIRCUM_Feb 08
For further information please call customer care
on 1300 363 640 (AUS) or 09 573 2384 (NZ)
or visit our websites at www.simpson.com.au
or www.simpson.co.nz
Simpson.We are a part of the Electrolux family.
Share more of our thinking at www.electrolux.com
Simpson Contents i
Congratulations on the purchase of your new washing machine.
We trust you will be delighted with it. Please read this instruction
book carefully. It will give you the information you need to Care
for and Use your washing machine
Other documents you should read supplied with your new
machine include:
Installation Instructions which must be followed to ensure
the machine works properly and to avoid an unnecessary
service call.
Quick Start Guide. To help you get on your way quickly and
without fuss.
Contact the Customer Care Centre if you need advice.You will
find contact numbers on the back page.
For Service and warranty information see page 17.
• 955 & 605 control panel ii
• 902, 802 & 552 control panel iii
• Important safety instructions 1
• Water saving technology 2
• Knowing your washing machine 3
• Washing instructions 4
• Starting your washing machine 5
• Programs 6
• Using your washing machine 7
• Features of your washing machine 9
• Caring for your washing machine 11
• Helpful hints in dealing with washing problems 13
• A guide to stain removal 14
• Troubleshooting 15
• Warranty 17
Congratulations Contents

ii Simpson Control panel Simpson Control panel iii Simpson Warranty 17
The different models
2
This booklet covers a range of different models. Check the model number on the control panel of your washer and then refer to the
appropriate panel on this page and the next.
MODELS 955 & 605
1 Digital display
Displays program times see page 9.
Displays other modes see page 9.
2 Power
Switches the power on and off see page 5.
3 Program selector
Selects the wash program see page 6.
4 Progress indicator
Indicates wash program stage ie. wash, rinse or spin.
See page 10.
5 Start/Pause
Starts the wash program see page 8.
Pause the machine during the wash see page 8.
Used to Advance to next stage of wash program see page 10.
6 Lid locked
Light ON, Lid LOCKED or
Light OFF, Lid UNLOCKED see page 8.
7 Wash choice
Changes wash time see page 7.
8 Water temperature
Sets the temperature of the wash water see page 7.
9 Water level
Sets the water level in the washbowl see page 7.
10 Deep rinse
Selects and deselects the deep rinse option see page 10.
Deselection gives Eco rinse, see pages 3 and 10.
1
35 7 8 96
4
10
1 Finished
Indicates a wash program is finished.
2 Power
Switches the power on and off see page 5.
3 Program selector
Selects the wash program see page 6.
4 Progress indicator
Indicates wash program stage ie. in wash, rinse or spin.
See page 10.
5 Start/Pause
Starts the wash program see page 8.
Puts the washing machine into pause see page 8
Used to Advance to next stage of wash program see page 10.
6 Lid locked
Light ON, Lid LOCKED or
Light OFF, Lid UNLOCKED see page 8.
7 Wash choice
Changes wash time see page 7.
8 Water temperature
Sets the temperature of the wash water see page 7.
9 Water level
Sets the water level in the washbowl see page 7.
Model 902 has additional water levels X-High and X-Low as shown
for Model 955.
10 Deep rinse
Selects and deselects the deep rinse option see page 10.
Deselection gives Eco rinse, see pages 3 and 10.
2
1
35 7 8 96
4
10
MODELS 902, 802 & 552 – Control panel shown is for models 802 & 552
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: SIMPSON EZIsensor TOP LOADING WASHING MACHINE.
This document sets out the terms and conditions of product
warranties for Electrolux branded appliances. It is an important
document. Please keep it with your proof of purchase
documents in a safe place for future reference should you
require service for your Electrolux appliance.
General Terms and Conditions
1. In this warranty
(a) ‘Electrolux’ means Electrolux Home Products Pty Ltd ABN 51 004 762
341 in respect of Appliances purchased in Australia and Electrolux
(NZ) Limited in respect of Appliances purchased in New Zealand;
(b) ‘Appliance’ means any Electrolux product purchased by you
accompanied by this document;
(c) ‘Warranty Period’ means
(i) where you use the Appliance for personal, domestic or household
purposes in Australia the period of ‘24’ months and in New
Zealand the period of ‘24’ months;
(ii) where you use the Appliance for commercial purposes, in Australia
the period of ‘3’ months and in New Zealand the period of ‘3’
months, (if the period stated is 0 months you are not covered by
this product warranty) following the date of original purchase of
the Appliance;
(d) ‘you’ means the purchaser of the Appliance not having purchased the
appliance for re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia
or New Zealand and is in addition to (and does not exclude, restrict, or
modify in any way) any non-excludable statutory warranties in Australia or
New Zealand.
3. Electrolux warrants that, when dispatched from an Electrolux warehouse,
the Appliance is free from defects in materials and workmanship for the
Warranty Period.
4. During the Warranty Period Electrolux or its Authorised Service Centre
will, at no extra charge if your appliance is readily accessible without special
equipment, and subject to these terms and conditions, repair or replace
any parts which it considers to be defective.You agree that any replaced
Appliances or parts become the property of Electrolux.This warranty
does not apply to light globes, batteries, filters or similar perishable parts.
5. Parts and Appliances not supplied by Electrolux are not covered by this
warranty.
6. Where you are within an Electrolux service area, this warranty covers
the cost of transport of the Appliance to and from Authorised Service
Centres of Electrolux and travelling costs for representatives of the
Authorised Service Centre to and from your home or business. If you
are outside an Electrolux service area, you will bear these costs. For
information about whether you are within an Electrolux service area,
please phone 13 13 49 in Australia, or 0800 10 66 10 in New Zealand.
7. Proof of purchase is required before you can make a claim under this
warranty.
8. You may not make a claim under this warranty unless the defect claimed is
due to faulty or defective parts or workmanship. Electrolux is not liable in
the following situations (which are not exhaustive):
(a) The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b) The Appliance is modified without authority from Electrolux in writing.
(c) The Appliance’s serial number or warranty seal has been removed
or defaced.
(d) The Appliance was serviced or repaired by anyone other than
Electrolux or its Authorised Service Centres.
9. This warranty, the contract to which it relates and the relationship between
you and Electrolux are governed by the law applicable in the Australian State
where the Appliance was purchased or the law applicable in New Zealand
if the Appliance was purchased in New Zealand.Where the Appliance was
purchased in New Zealand for business purposes the Consumer Guarantee
Act does not apply.
Limitation of Liability
10. To the extent permitted by law:
(a) Electrolux excludes all warranties other than as contained in this
document;
(b) Electrolux shall not be liable for any loss or damage whether direct or
indirect or consequential arising from your purchase, use or non-use
of the Appliance.
11. Provisions of theTrade Practices Act and State consumer legislation in
Australia, and the Consumer Guarantees Act, the Sale of Goods Act and
the FairTrading Act in New Zealand, imply warranties or conditions, or
impose obligations, upon Electrolux which cannot be excluded, restricted or
modified. To the extent permitted by law, the liability of Electrolux (if any)
arising out of or in relation to the Appliance or any services supplied by
Electrolux shall be limited (where it is fair and reasonable to do so),:
(a) in the case of Appliances, at its option, to the replacement or repair of
the Appliances or the supply of equivalent products or the payment
of the cost of replacing the Appliances or having the Appliances
repaired or of acquiring equivalent Appliances. Upon being replaced,
parts and Appliances become the property of Electrolux; or
(b) in the case of services, at its option, to the supply of the services again or
the payment of the cost of having the services re-supplied; and in the
case of Appliances or services supplied in New Zealand, loss or damage
whether direct or indirect or consequential that is reasonably foreseeable.
Privacy
You acknowledge that in the event that you make a warranty claim it will
be necessary for Electrolux and its Authorised Service Centres to exchange
information in relation to you to enable Electrolux to meet its obligations
under this warranty.
Important Notice
Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions.
FOR SERVICE
or to find the address of your nearest state
service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
www.electrolux.com.au
FOR SPARE PARTS
or to find the address of your nearest state
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SERVICE
or to find the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
(New Zealand only)
SERVICE NEW ZEALAND
ELECTROLUX HOME PRODUCTS
www.electrolux.co.nz
FOR SPARE PARTS
or to find the address of your nearest state
spare parts centre in New Zealand
FREE CALL 0800 10 66 20
(New Zealand only)

ii Simpson Control panel Simpson Control panel iii Simpson Warranty 17
The different models
2
This booklet covers a range of different models. Check the model number on the control panel of your washer and then refer to the
appropriate panel on this page and the next.
MODELS 955 & 605
1 Digital display
Displays program times see page 9.
Displays other modes see page 9.
2 Power
Switches the power on and off see page 5.
3 Program selector
Selects the wash program see page 6.
4 Progress indicator
Indicates wash program stage ie. wash, rinse or spin.
See page 10.
5 Start/Pause
Starts the wash program see page 8.
Pause the machine during the wash see page 8.
Used to Advance to next stage of wash program see page 10.
6 Lid locked
Light ON, Lid LOCKED or
Light OFF, Lid UNLOCKED see page 8.
7 Wash choice
Changes wash time see page 7.
8 Water temperature
Sets the temperature of the wash water see page 7.
9 Water level
Sets the water level in the washbowl see page 7.
10 Deep rinse
Selects and deselects the deep rinse option see page 10.
Deselection gives Eco rinse, see pages 3 and 10.
1
35 7 8 96
4
10
1 Finished
Indicates a wash program is finished.
2 Power
Switches the power on and off see page 5.
3 Program selector
Selects the wash program see page 6.
4 Progress indicator
Indicates wash program stage ie. in wash, rinse or spin.
See page 10.
5 Start/Pause
Starts the wash program see page 8.
Puts the washing machine into pause see page 8
Used to Advance to next stage of wash program see page 10.
6 Lid locked
Light ON, Lid LOCKED or
Light OFF, Lid UNLOCKED see page 8.
7 Wash choice
Changes wash time see page 7.
8 Water temperature
Sets the temperature of the wash water see page 7.
9 Water level
Sets the water level in the washbowl see page 7.
Model 902 has additional water levels X-High and X-Low as shown
for Model 955.
10 Deep rinse
Selects and deselects the deep rinse option see page 10.
Deselection gives Eco rinse, see pages 3 and 10.
2
1
35 7 8 96
4
10
MODELS 902, 802 & 552 – Control panel shown is for models 802 & 552
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: SIMPSON EZIsensor TOP LOADING WASHING MACHINE.
This document sets out the terms and conditions of product
warranties for Electrolux branded appliances. It is an important
document. Please keep it with your proof of purchase
documents in a safe place for future reference should you
require service for your Electrolux appliance.
General Terms and Conditions
1. In this warranty
(a) ‘Electrolux’ means Electrolux Home Products Pty Ltd ABN 51 004 762
341 in respect of Appliances purchased in Australia and Electrolux
(NZ) Limited in respect of Appliances purchased in New Zealand;
(b) ‘Appliance’ means any Electrolux product purchased by you
accompanied by this document;
(c) ‘Warranty Period’ means
(i) where you use the Appliance for personal, domestic or household
purposes in Australia the period of ‘24’ months and in New
Zealand the period of ‘24’ months;
(ii) where you use the Appliance for commercial purposes, in Australia
the period of ‘3’ months and in New Zealand the period of ‘3’
months, (if the period stated is 0 months you are not covered by
this product warranty) following the date of original purchase of
the Appliance;
(d) ‘you’ means the purchaser of the Appliance not having purchased the
appliance for re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia
or New Zealand and is in addition to (and does not exclude, restrict, or
modify in any way) any non-excludable statutory warranties in Australia or
New Zealand.
3. Electrolux warrants that, when dispatched from an Electrolux warehouse,
the Appliance is free from defects in materials and workmanship for the
Warranty Period.
4. During the Warranty Period Electrolux or its Authorised Service Centre
will, at no extra charge if your appliance is readily accessible without special
equipment, and subject to these terms and conditions, repair or replace
any parts which it considers to be defective.You agree that any replaced
Appliances or parts become the property of Electrolux.This warranty
does not apply to light globes, batteries, filters or similar perishable parts.
5. Parts and Appliances not supplied by Electrolux are not covered by this
warranty.
6. Where you are within an Electrolux service area, this warranty covers
the cost of transport of the Appliance to and from Authorised Service
Centres of Electrolux and travelling costs for representatives of the
Authorised Service Centre to and from your home or business. If you
are outside an Electrolux service area, you will bear these costs. For
information about whether you are within an Electrolux service area,
please phone 13 13 49 in Australia, or 0800 10 66 10 in New Zealand.
7. Proof of purchase is required before you can make a claim under this
warranty.
8. You may not make a claim under this warranty unless the defect claimed is
due to faulty or defective parts or workmanship. Electrolux is not liable in
the following situations (which are not exhaustive):
(a) The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b) The Appliance is modified without authority from Electrolux in writing.
(c) The Appliance’s serial number or warranty seal has been removed
or defaced.
(d) The Appliance was serviced or repaired by anyone other than
Electrolux or its Authorised Service Centres.
9. This warranty, the contract to which it relates and the relationship between
you and Electrolux are governed by the law applicable in the Australian State
where the Appliance was purchased or the law applicable in New Zealand
if the Appliance was purchased in New Zealand.Where the Appliance was
purchased in New Zealand for business purposes the Consumer Guarantee
Act does not apply.
Limitation of Liability
10. To the extent permitted by law:
(a) Electrolux excludes all warranties other than as contained in this
document;
(b) Electrolux shall not be liable for any loss or damage whether direct or
indirect or consequential arising from your purchase, use or non-use
of the Appliance.
11. Provisions of theTrade Practices Act and State consumer legislation in
Australia, and the Consumer Guarantees Act, the Sale of Goods Act and
the FairTrading Act in New Zealand, imply warranties or conditions, or
impose obligations, upon Electrolux which cannot be excluded, restricted or
modified. To the extent permitted by law, the liability of Electrolux (if any)
arising out of or in relation to the Appliance or any services supplied by
Electrolux shall be limited (where it is fair and reasonable to do so),:
(a) in the case of Appliances, at its option, to the replacement or repair of
the Appliances or the supply of equivalent products or the payment
of the cost of replacing the Appliances or having the Appliances
repaired or of acquiring equivalent Appliances. Upon being replaced,
parts and Appliances become the property of Electrolux; or
(b) in the case of services, at its option, to the supply of the services again or
the payment of the cost of having the services re-supplied; and in the
case of Appliances or services supplied in New Zealand, loss or damage
whether direct or indirect or consequential that is reasonably foreseeable.
Privacy
You acknowledge that in the event that you make a warranty claim it will
be necessary for Electrolux and its Authorised Service Centres to exchange
information in relation to you to enable Electrolux to meet its obligations
under this warranty.
Important Notice
Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions.
FOR SERVICE
or to find the address of your nearest state
service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
www.electrolux.com.au
FOR SPARE PARTS
or to find the address of your nearest state
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SERVICE
or to find the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
(New Zealand only)
SERVICE NEW ZEALAND
ELECTROLUX HOME PRODUCTS
www.electrolux.co.nz
FOR SPARE PARTS
or to find the address of your nearest state
spare parts centre in New Zealand
FREE CALL 0800 10 66 20
(New Zealand only)

Simpson Important Safety Instructions / Mains Pressure Water / Information on Disposal 1
Please read the user manual carefully and store in a handy place
for later reference. Pass the user manual on to possible new
owners of the washing machine.
The symbols you will see in this booklet have these meanings:
This symbol indicates information concerning your
personal safety
This symbol indicates information on how to avoid
damaging the washing machine
This symbol indicates tips and information about use of
the washing machine
This symbol indicates tips and information about
economical and ecological use of the washing machine
Meanings of symbols used in this manual are shown below:
This symbol indicates never to do this
This symbol indicates always do this
It is important to use your washing machine safely.
Check these safety points before using your washing
machine.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
Children should be supervised to ensure that they do not play
with the appliance.
If this appliance is supplied from an extension cord or portable
electrical outlet device, the extension cord or portable electrical
outlet device shall be positioned so that it is not subject to splashing
or entry of moisture.
If the electrical cord of this appliance is damaged, it must be
replaced by the Manufacturer, Authorised Service Agent or
similarly qualified persons in order to avoid a hazard.
Mains pressure water
If you have mains pressure hot water service and it has
not been used for two or three weeks:
• Beforeusingthewashingmachineitisrecommendedthat
a hot water tap close to the washing machine be turned on
and the water allowed to flow for a couple of minutes.This
will allow any gas pressure that has built up over the period
of non-use to be discharged.
For further details, please refer to your hot water service
installation instruction and owners guide.
Information on disposal for users

dispose of those materials through your local
recycling depot or by placing them in appropriate
collection containers.

local authorities and ask for the correct method of
disposal.

dispose of it separately from the washer to avoid the
risk of a child being locked inside the machine.



If you have previously used a top load agitator type

works differently.
This washer uses much less water per load of washing,
and does it by the two new technologies described below.

In most wash and deep rinses the recirculation system is active
and a recirculation pump runs to keep water at a low level in the
outer bowl, and at a correct level in the washbowl. Recirculation
saves 33% of wash and deep rinse water.
However, to give better wash results for some types of loads,
soil levels and detergent combinations, some programs do not
have the recirculation system active in the wash stage, and some
programs do not have the recirculation system active in both
the wash and deep rinse stages. (see Recirculation system active
programs on page 7).

Eco rinse is the preferred rinsing option. It is done by spraying
water on the clothes, spinning the water out and repeating this
sequence four more times. Deep rinse is available but the clothes
are fully submerged in rinse water before draining and final spin.
Eco and deep are both effective at removing detergent.
In this washer Eco rinse saves 75% of the deep rinse water
used in a traditional top load agitator machine.
Choosing program settings in which the recirculation system is
active (see table on page 7), and choosing an Eco rinse, will use
less than half the water of traditional top load washing machines.



labelled “Matic”.
How does recirculation work?
When program settings activate the recirculation system, it works
as follows:
Excess water in the outer bowl is pumped into the inner
washbowl through a newly developed recirculation system.
Control of the water flow from the inner washbowl to the outer
bowl has been achieved through the redesign of the washbowl
drain holes.
The improved water efficiency of your new washing machine is
achieved by utilising the water in the outer bowl.

After your washing machine has filled with water for your wash,
the recirculation pump will begin to draw down water from the
outer bowl and pump it into the inner washbowl.
The recirculation pump cycles ‘ON’ and ‘OFF’.This maintains the
correct level of water in the washbowl while keeping the water in
the outer bowl to a minimum.
The recirculation pump will continue to operate for a short time
if the lid is opened, allowing you to observe the working water
level height in the washbowl.
If the lid is kept open longer than 10 seconds, the pump will stop.
The water level in the washbowl will eventually drop a maximum
100mm as water drains from the inner to outer bowl.
The water level may appear to be too low for your wash.
However, closing the lid will cause the water level in the
washbowl to rise to the correct working level as the recirculation
pump transfers water from the outer bowl to the washbowl.
The stop and go flow of the recirculation pump also effectively
keeps the pump free and clear of lint.
NOTE: You will hear the recirculation pump switching on and off
during wash and deep rinse stages.
Patent Pending
The design of the inner washbowl is the most obvious change to
your washing machine.
Gone are the hundreds of drain holes normally seen in the
washbowl.These have been replaced with a few slot shaped
holes inside water droplet shaped indentations arranged evenly
around the washbowl wall.
The number and design of the drain holes control the flow of
water from the washbowl to the outer bowl.

2 Simpson Water Saving Technology
recirculation hose drain hose
recirculation hose drain hose

Draining the wash and deep rinse water
At the end of the wash and deep rinse stages, the recirculation
pump will stop.There will be a delay to allow water to flow
through washbowl drain holes into the outer bowl. After the
delay, the drain pump will start pumping water out through the
drain hose and then the pump will stop.The drain pump will
cycle ‘ON’ and ‘OFF’ in this manner several times, waiting each
time for water to move from the washbowl to the outer bowl
before starting again.
NOTE: You will hear the drain pump switching on and off during
draining stages of the wash program.

We advise you to use Eco rinse to maximise water savings. Deep
rinse is available for the times it is needed, but deep rinse uses much
more water than Eco rinse.When Eco rinse is used, rinse water is
sprayed into the washbowl in pulses.After each pulse the washbowl
will spin to remove detergent laden water from the clothes.
The machine will go through a series of pulse spray and short
spin cycles in this manner, followed by a final long spin that
removes the water from the clothes to complete the full wash
program.
Eco rinse has 5 spray and short spin cycles.
Compare this with deep rinse where much more water is used.
For deep rinse, water enters the machine filling up to the working
level for the wash water level selected.The washer agitates and
finally empties the rinse water through the drain hose. If the
recirculation system is active during a deep rinse, the water saving
is similar to the wash.
The ‘Water consumption’ table below shows the water savings
made from using Eco rinse combined with water savings due to
recirculation.

Simpson Knowing your Washing Machine 3
new washer technology
recirculation active
10.2 L/kg
(Litres/kg at kilogram rated capacity as tested to AS2040)
14.7 L/kg 22 L/kg
traditional top
loader
eco rinse
recirculation
wash
recirculation
wash
wash
recirculation
deep rinse
deep rinse
spin up final long spin
slow down
pulse spray of rinse water


softener or bleach.
Detergent recommendation
Using water saving technologies of this machine, it is similar to a
front load washing machine and the design is optimised to use
the same sort of detergents as front loaders.

front load washing machines or high efficiency washers


Failure to use the correct detergent, and using too much
detergent, is likely to cause excessive sudsing resulting in poor
rinse and spin performance.
If you are using concentrated detergent it is very easy to
accidentally overdose.Take care and use no more than is
recommended by the manufacturer of the concentrated
detergent. Preferably use a little less than the recommended
amount.
Lid lock feature
Lid lock is a safety feature in your washing machine to ensure
the lid is not opened during a stage in the wash program when
it would be hazardous for you to do so. The lid will be locked
when your washing machine is spinning, shown by the Lid Locked
indicator light being ‘ON’.
Do not try to force open the lid when it is locked.
You will be able to open the lid easily when the Lid Locked
indicator light is ‘OFF’. See ‘Lid Locked’ on page 8 for more
information about the lid lock function.

Your washing machine has selectable auto sensing water level
option as well as allowing you to choose a manual water level
if you wish. We recommend you choose the auto water level
option to ensure just the right amount of water is used for your
wash load.
At times during a wash it may appear your machine is either doing
nothing or intermittently it is only gently vibrating / jiggling / agitating.
This is because your machine could be:
a) In the auto sensing test mode and the machine is determining
the correct amount of water for your wash load.
(See page 8)
b) At a drain stage of the wash program and the machine is
allowing time for water to flow from the washbowl to the
outer bowl (See ‘Draining the wash and deep rinse water’ at
the top left of this page.)
c) Engaging or disengaging the drive clutch mechanism.
Wait a short time, your washing machine will complete the above
tasks and continue with the wash.
The amount of water for auto is factory set to an optimised level.
You can adjust the auto level up or down by a small amount.
(See ‘Customising the Auto-Level’ page 10)



4 Simpson Washing Instructions

you should get good wash results by following them.
However, due to the variables of fabric types,soil levels,detergent
types and available program settings you may find some combinations
of these which do not always result in the perfect wash.
If for example you see residuals of detergent or soils on some items,
please read the section Residues on washed items on page 13.
Over time you will learn what is the best set-up of programs,
detergent and load sorting for different load types and soils.
Sort your washing into separate wash loads
Each load of washing should contain clothing which needs the
same washing conditions. For example, you should not wash
delicate clothes with very dirty work clothes.
Some fabrics are lint collectors and can pick up lint, dirt and
colour from other fabrics, which are lint producers. Some
examples are listed below.
 
Corduroy Towels
Synthetics Nappies
Permanent press fabrics Chenille / Candlewick
Make sure that you wash lint collectors separately from
lint producers.
Check your clothes to avoid damage
Empty all pockets. Close all hooks and zippers to avoid
snagging clothes.Wash bras, pantyhose and other delicates
in a mesh laundry bag which you can purchase from your
supermarket.

IMPORTANT: Pre-treatment sprays and stain removers can
damage plastic components on your washing machine. If you
use pre-treatment sprays or stain removers, apply them to the
clothing well away from your washing machine.
Load the washing machine
When loading the clothes into your washing machine, there are
four things to remember:
1. Clothes must be loaded evenly around the agitator. For best
results load small items first, followed by large items.
2. Clothes must not be wrapped around the agitator.
3. The washing machine must not be overloaded. Clothes must
be able to move during washing.
4. The load should contain only three or four large items, for
example sheets.The rest of the load should be small items. A
mixed load of large and small items will wash cleaner than a
load of all large items.


The washing machine can stop during rinse and spin stages of a
wash because of an out of balance condition.
To let you know an out of balance interruption has happened,
models 955 & 605 will show ‘ ’ in the digital display and for the
other models all WATER TEMP lights will be flashing.
If an out of balance occurs, the machine may stop spinning and
then start spinning again to try and overcome the out of balance
before alerting you with ‘beeping’.
Out of balance is caused by an uneven distribution of clothes
in the washbowl.
To rectify the out of balance condition, open the lid and
redistribute the clothes evenly in the space between the
agitator and wall of the washbowl.
You will have to wait for the lid to unlock before opening the lid.
The lid is unlocked when the Lid locked light is ‘OFF’.
Closing the lid will start the machine and continue the
wash program.
If you have frequent out of balance interruptions, it may be due
to your washing machine not standing firm and level on the floor.
This can be corrected by adjusting the washing machine
legs as described in the Installation instructions supplied with
your machine.
Using too high a water level for small loads can also cause out
of balance interruption. Select lower water levels when washing
smaller loads.
Button response and lights
Always press buttons gently.
Watch the lights on the control panel to see the effect pressing a
buttonorturningaknobhas,andlistenfor‘BEEPS’.
Whenyoupressabuttonyouwillgetashort‘BEEP’to
acknowledge the entry. If the option is not available at the time, a
long‘ERRORBEEP’willbeheard.
NOTE: All functions of the washing machine will stop when the lid is
opened, except:
– if recirculation is active the recirculation pump will run for 10
seconds,
– and prior to a spin stage the drain pump will continue to run.
When you press the power button to switch off your machine,
you will hear a continuous decreasing ‘beep’ sound telling you the
machine has been switched off.

Simpson Washing Instructions / Starting your Washing Machine 5

1.  low sudsing front load washer detergent


“Matic”.
measuring out the amount recommended on the package.
2. Mix detergent in one litre of hot or warm water.
3. Add the pre-mixed detergent to the wash load.
Detergent use:
 a front load washer detergent in this machine
such as Cold Power for Front Loaders and High Efficiency Top
Loaders or detergents labelled “Matic”.
 the wrong type of detergent.
 too much detergent.This will give you too many
suds causing low spin speeds, poor rinsing and overloading the
motor during spin stages of the wash program.
 too little detergent because you will get a poor
wash. If you think you need more, increase dosages by only small
amounts to avoid excessive suds.
soap based products in your washing machine.

1. Measure the correct amount of fabric softener by following
the recommendations on the package.
2. Mix softener with an equal amount of warm water but only
mix enough to fill to the line marked inside the cup.
The softener cup holds 75ml.
3. Pour the mixed softener into the cup in the top of the agitator.
Do not overfill the cup.
4. Do not spill fabric softener on the clothes as it may stain them.
If you are going to use fabric softener, you must select the DEEP
RINSE option, ie deselect the ECO RINSE option. See ‘Rinse
options’ page 10.
NOTE:You do not have to use fabric softener, your washing machine
will wash the clothes perfectly well without it.

Bleachingofclothescanhelptoremovestains,heavysoilingand
to kill bacteria.
 This is generally a powder type bleach.
Mix the required quantity with water and pour down the bleach
hole in the top panel during the fill when there is some water in
the washbowl. Refer to the instructions on the bleach container.
Chlorine type - This type of bleach should not be mixed with
detergent. Mix the bleach with water as per the instructions
on the container.Turn Program SELECTOR to a wash program
position and press the START/PAUSE button to commence
water fill.
Pour the bleach solution down the bleach hole in the top panel
during fill when there is some water in the washbowl. Allow the
machine to agitate for a few minutes, then let it stand for
the required time by pressing the START/PAUSE button.
Turn Program SELECTOR to Drain + Spin position and press the
START/PAUSE button to empty the washbowl.
You can now wash the clothes load using detergent and your
selected wash program.
NOTE: Bleach should not be used on silk, wool, rayon or drip dry clothes.
Starting your washing machine
1. Turn on the taps
2. Close the lid
3. Press the POWER button
The machine will ‘beep’ twice and show a pattern of lights.Wait
for this to happen before attempting to operate the machine.
Your washing machine is now ready for you to select the wash
program settings.

Starting your washing machine
6 Simpson Starting your Washing Machine
If the settings shown on the control panel are what you want
to use and the Program SELECTOR is set to the correct wash
program for your clothes load, press the START/PAUSE button
to start your wash. To select a different program or change other
settings, read the following instructions
Choose the wash program
Turn the Program SELECTOR knob to choose the wash program
you want.
The table “YOUR Program GUIDE” shown below will help you in
selecting the right program.
The Program Selector knob is not a timer.
Once you select a wash program, the Program Selector knob will
stay at that position for the whole of the wash.

 Select this program 
Temp   
Heavy Duty* for a heavily soiled cotton wash load. Hot or Warm Extra Dirty Eco or Deep
Normal / Heavy for a full load of normally soiled cottons. Hot or Warm Regular Eco or Deep
Normal for an average domestic load of mixed fabrics. Hot,Warm or
Cold Regular Eco or Deep
Colours
for an average load of coloured fabrics. DO NOT
include whites or any other items you want to
keep true to their colour.
Warm or Cold Regular Eco or Deep
Delicates for lingerie, lace, trimmed and embroidered items. Warm Regular or Light
& Fast Eco or Deep
Woollens for woollen fabrics labelled 'Machine Washable'. Warm Regular or Light
& Fast Deep
Drip Dry for items that are to be taken out of the washing
machine dripping wet. Warm Regular or Light & Fast Deep
Rinse + Spin for items that you want to rinse and spin eg clothes
items you have hand washed in a wash tub. – – Eco or Deep
Drain + Spin** for very wet clothes to remove the water –––
*Heavy Duty has a built-in Soak period of 6 minutes
**Drain + Spin has a built-in pump out period of approx. 5 minutes prior to spin. (See “Choose the wash program” above.)
***Deep uses more water than Eco to rinse clothes. (See pages 3 and 10)
You can turn the Program Selector knob to a new program
position at any time.
If you do move the Program Selector knob after you have started
a wash program, the effect will be different depending on the
status of the machine at the time, as follows:
1. When the machine is running, moving the knob to a new
position will result in the machine continuing to wash but the
behaviour of the remainder of the wash changes to match the
new program setting.
2. If you pause the machine, moving the knob to a new position
will result in the machine resetting to the start of the new
program.
NOTES:
• When you choose the WOOLLENS or DRIP DRY program, the DEEP
RINSE option is automatically selected for you. You will not be able to
select and use Eco Rinse with these two programs.
• When you select the DRAIN + SPIN program, there will be a delay
of approximately 5 minutes before the washing machine starts to
spin. This delay is a DRAIN and pump out period to ensure the bowl
is empty of water, which is necessary before spin commences. During
this time the drain pump will cycle ‘ON’ and ‘OFF’ to allow water to
move from the washbowl to the outer bowl. Even though you may
have only put wet clothes into an empty bowl, the delay before spin
will still occur to be safe and to protect your washing machine.


Choosing the wash water temperature
For each wash program your washing machine automatically
selects a suitable fill water temperature.
If you want to use a different wash water temperature, press the
WATER TEMP button repeatedly.The water temp lights will tell
you the temperature for each press of the button.You have three
temperatures to choose from ie 
The temperature of warm water will depend on the temperature
and pressure of your hot and cold water supplies.The
recommended temperature for warm is 35°C.You can adjust the
flow rate of the water supplies to adjust the Warm temperature.
If you have selected the Woollens program, you will not be able
to select a Hot wash water temperature.
All rinse water temperatures are cold except for the woollens
program.
NOTE: If you have a cold water connection only and the hot
inlet valve is capped off, you must select Cold washes only. (Refer
Installation instructions). Otherwise the machine will sense the
unavailability of hot water for Hot and Warm washes and shutdown.
Components in the washing machine are designed to be used with
water no hotter than 70°C. If your water supply is too hot, you
should have a temperature limiting valve fitted by a qualified plumber.
Setting the water level
Choose the water level by turning the WATER LEVEL knob.
You can select:

With this option the machine will determine for you what level
of water is needed for the wash load you have put into the
washbowl and automatically fills with water to that level.
OR
Manual water level
 
X-High
High High
Med Med
Low Low
X-Low (or any level in between)
Simpson Program Times / Using your Washing Machine 7


Fill 15% Recirculation wash 42% Drain & pre rinse
spin 16%
Eco rinse & final
spin 27%
1234 5 + final
spin
9 mins 25 mins 9.5 mins 15.5 mins
The times above show what these percentages would represent
for a program lasting approximately an hour.
The time taken for a wash program to finish changes with
different program settings, and program times may be longer if
the water pressure in your home is low.

Your machine is programmed with the recirculation system
active in most wash and deep rinse stages of the various wash
programs.The following table shows when the recirculation is
active during wash and deep rinse, for the different settings of
Wash Program and Wash Choice.
Is the recirculation system active?
 Light & Fast Regular Extra Dirty
Wash Deep
Rinse
Wash Deep
Rinse
Wash Deep
Rinse

Heavy Duty No No No No No No
Normal / Heavy     No 
Normal     No 
Colours No  No  No No
Delicates     No 
Woollens     No 
Drip Dry     No 
NOTE: Eco Rinse
With most programs you have an option of selecting an Eco Rinse, in
which case the Deep Rinse column of the table above is not relevant.
Recirculation is not active during Eco Rinse.
Setting the wash choice
The WASH CHOICE button lets you have an influence on the
wash time of the selected program.You can choose from three
settings:
 for very dirty clothes eg overalls or
muddy sports clothes
 for your normal everyday wash cottons,
sheets etc.
 for lightly soiled clothes and delicate items.
Press the WASH CHOICE button if you want to increase or
decrease wash time.
For the same wash program, Extra Dirty will have a longer
wash time than Regular, and Regular a longer wash time than
Light & Fast.

To start the wash program
Press the START/PAUSE button.
START/PAUSE is used to Start, Pause or Continue a wash
program.
If you have started your wash and you wish to pause it for some
reason, press the START/PAUSE button.
When you press START/PAUSE during a spin stage of the wash
program, you will not be able to open the lid until the Lid
Locked indicator light is ‘OFF’.
PleasewaitforthelighttoswitchoffBEFOREtryingtoopenthe
lid. See ‘Lid Locked’ below.
The lid locked light switches ‘OFF’ when the machine has stopped
spinning and the lid lock has released. If then you open the lid
and close it, the lid will lock and the machine will continue to
complete the spin stage.
Lid Locked – indicator light
This light advises you the lid is locked or unlocked.
Indicator light ‘ON’ the lid is LOCKED in the closed position.The
locking of the lid is a safety feature to ensure you do not access
the washbowl when it is spinning.
Indicator light ‘OFF’ the lid is UNLOCKED.The lid can be opened
to add detergent etc. and for the loading and unloading of
clothes.
REMEMBER:Thelidmustbeclosedandthelidlockedindicator
light ’ON’ for spin to occur.
NOTE:The lid will be unlocked during the water fill, agitate and drain
stages of the wash program.
Should you need to access the washbowl during spin, press
START/PAUSE.You will have to wait a short time for the spin
bowl to stop spinning before the Lid Locked indicator light
switches ‘OFF’.
If then you open and close the lid, and the machine is still in the
spin stage of the wash cycle, the lid will lock and the machine will
continue to complete the spin stage.
 insert anything into the lid lock slot in the top panel
of the washing machine.
 interfere with the Lid lock mechanism to try and
disable it or otherwise change the way it works.
try to force open the lid when it is locked.
8 Simpson Using your Washing Machine

Using the Auto-Level water level option ensures just the right
amount of water is used for the wash load. (Note:You can select
a water level manually if you wish. See ‘Manual water level’ below).
To select Auto-Level water fill, turn the WATER LEVEL knob to the
Auto-Level position.When you start your wash, the machine will
conduct a series of water fill and short agitations to determine the
amount of water needed.When this is completed, the machine will
automatically proceed to washing your clothes in agitation mode.
If you add more clothes to the washbowl after an Auto-Level
wash program has started, the machine will auto sense the new
load and add extra water if needed. You can reselect from Auto-
Level to manual water level if you are not happy with the Auto-
Level at any time and want to add more water.
For Auto-Level, the amount of water the machine determines is
needed for a load is an optimised level.You can adjust the Auto-
Level to be a small amount above or below the optimised level
if you consider the amount of water you normally get using the
Auto option is too high or too low.
To use this option, see ‘Customising the Auto-Level’ on page 10.
Manual water level
To select Manual water level fill, turn the WATER LEVEL knob
to a position at or between X-High and X-Low on the dial. (For
models 802 & 552, at or between High and Low.)
Do not overfill the washing machine.
Use only the amount of water you need for the wash load when
making a manual water level selection.Alternatively, select Auto-
Level water level described above to ensure correct amount of
water is used. If you want to add more water after a manually
selected water level wash program has started, turn the WATER
LEVEL knob to the higher level you want.
The machine will add water up to the new level selected and continue
the wash program. You can select from Manual to Auto-Level water
level if you are unsure the manual level chosen is sufficient.Auto-Level
will determine if more water is needed and add it.
Checking the water level
When the recirculation system is active and the agitation of washing
has started, you can open the lid to check the working water level
in the washbowl.After opening the lid, the recirculation pump will
continue to run for 10 seconds. Check the water level being used
for your wash during the time the pump is running.
If you do not close the lid after 10 seconds, the pump will stop and
the water level in the washbowl will begin to drop. If the lid is left
open, the water level can drop a maximum 100mm as water drains
from the inner to the outer bowl.The level of water may then
appear too low for your wash load, but closing the lid will start the
recirculation pump and the water level will return to the working
level, ie rise by a maximum 100mm.
If you are using program settings where the recirculation system is
not active, the water level will not change when you open the lid.

Recirculation
pump on
Recirculation
pump off
100mm

Simpson Features of your Washing Machine 9
Additional features on your washing machine are described
in this section.
Models with Digital Display
The digital display will show the time in minutes (or hours and
minutes) to complete the wash program.
NOTE:This time does not include the time that the washing machine
will take to fill with water because of the different water pressures
in homes.
The display will also show codes for your information and
guidance. (See below)
Information and guidance feature
The washing machine will give you information by displaying
codes in the Digital Display or by using the control panel lights
and the ‘beeping’ function.


 
and what to do to continue

Lights and 'beeps'

Display code
All WATER TEMP lights FLASHING RAPIDLY
and you get 15 fast 'beeps' every 4 minutes.
Indicates the machine has gone out of balance during
spin. Open lid, redistribute load and close lid.
All WATER TEMP lights FLASHING SLOWLY
and you get 5 fast 'beeps' every 4 minutes.
Lid is in the open position.
Close the lid.
RINSE light gives 4 blinks
and you get 3 slow 'beeps' every 4 minutes.
The machine has reached the end of the drip dry
program. Open lid, remove clothes and close lid.
The machine is doing nothing and the
WASH progress indicator light blinks 3 times.
Your machine is soaking. Heavy Duty program only.
Wait for up to 6 minutes for soak to finish.
The machine is doing nothing and
a PROGRESS INDICATOR light blinking 'ON'
2 times every 3 seconds.
The machine has paused to allow motor controller to
cool.Wait, and after a short delay of a
minute or so, the wash will continue.
A PROGRESS INDICATOR light is FLASHING.
PROGRESS light(s) right of FLASHING light are 'ON'.
Time remaining
is shown then
The machine is in pause mode.
Press START/PAUSE to continue.
The machine is doing nothing and
only the WASH progress light is 'ON'.
then
The machine is in Auto sensing mode
determining the correct water level for your load.
The machine is doing nothing and
a PROGRESS INDICATOR light blinks 'OFF'
2 times every 5 seconds.
then
The machine is busy preparing for the next stage of
the wash.Wait, and after a short delay
the wash will continue.
LID LOCKED light is 'ON'.
The machine is in a spin stage and the lid is locked
in the closed position.Wait for the lid locked light to
switch off before trying to open the lid.
FINISHED light is ON'
and you get 3 slow 'beeps' every 4 minutes.
The wash program has finished.
Start a new wash or close down your machine.
For ALL models, one or more lights are flashing
rapidly and the machine is 'beeping' a lot. 
The machine is informing you of a fault with the
washing machine which you need to address.
Refer to pages 15 & 16 for further information,
and what you should do before calling for service.

Press the START/PAUSE button to store the setting you
have chosen.
If you do not press WATER TEMP or START/PAUSE within
5 seconds of the last press or you press any other button, the
machine will exit the adjusting mode. In this case the settings will
not have been changed.
To switch off the end of program Beep
The washing machine is factory set to ‘beep’ when your wash
is finished. It will also ‘beep’ when the machine has paused at
completion of the Drip Dry wash program, to alert you to
remove the drip dry clothes from the washbowl.
To change the ‘beeping’ selection, proceed as follows:
1. Press and hold the WASH CHOICE button for 3 seconds to
enter programming mode.
For models 955 & 605 ‘beep’‘ON’ --->display shows
‘beep’‘OFF’ -->display shows
‘beep ON’ ‘beep OFF’
For other models ‘beep’‘ON’ --->FINISHED light is ‘ON’
‘beep’‘OFF’ -->FINISHED light is ‘OFF’
‘beep ON’ ‘beep OFF’
2. Press the WATER TEMP button to change the selection, then
press the START/PAUSE button to store the new selection.
NOTE: If you do not press a button within 5 seconds the washing
machine will return to the previous setting.To reprogram, simply
repeat the above process.
When No ‘beep’ at end of cycle is selected, the washing machine
will still ‘beep’ when you press buttons or try to select unavailable
options.
10 Simpson Features of your Washing Machine

The washing machine has WASH, RINSE and SPIN Progress
Indicator lights to let you know where the machine currently is
within the wash program.
You can advance to the next stage of the wash by holding the
START/PAUSE button depressed until the next stage progress
light comes on.

ECO and DEEP are the rinse options available to you on these
models.The difference between Eco and Deep rinse is explained
on page 3 under ‘How does Eco rinse work?’.
We strongly recommend you use Eco rinse whenever you can
to minimise the amount of water used to rinse. However, if your
program selector is at Drip Dry or Woollens deep rinse is selected.
DEEP RINSE uses up to 130% more water than ECO RINSE.
To select DEEP RINSE, press the DEEP RINSE button until the
DEEP RINSE light is ‘ON’.To de-select DEEP RINSE and select
ECO RINSE, press the DEEP RINSE button until the DEEP
RINSE light is ‘OFF’.
 If the Deep Rinse light is off, Eco Rinse is the
currently selected option.
NOTE: When you select the WOOLLENS or DRIP DRY program,
DEEP RINSE is automatically selected for you. Eco Rinse is not
available with the Woollens and Drip Dry programs.
IMPORTANT:
•IfyouaregoingtouseFABRICSOFTENER,youMUSTusethe
DEEP RINSE cycle. Fabric softener may cause staining on the
clothes when used with Eco Rinse.
•Ifyourcoldwatersupplypressureisverylow,theEcoRinse
might not be fully effective in rinsing the suds from your clothes.
If this is the case then use the Deep Rinse option.

Turn the WATER LEVEL knob to the Auto-Level position.
Press and hold the WATER TEMP button for 3 seconds to enter
the adjusting mode.
When the machine is in the adjusting mode, the factory set
optimised level is shown by: Warm WATER LEVEL light being
‘ON’, and for models 955 & 605 the digital display shows .
Press the WATER TEMP button repeatedly to change to the next
Auto adjust setting as shown in the table below.
Models 902,
802 & 552
WATER TEMP
light ON
Display for
models 955 & 605 Auto adjust setting
HOT a water level 20mm higher
than the optimised level
WARM factory set, optimised
water level
COLD a water level 20mm lower
than the optimised level




Simpson Caring for your Washing Machine 11
Your washing machine will give you long and trouble-free service,
if you follow the instructions in this section.These instructions
show you how to care for your washing machine.
What to do after you have finished your washing
1. Press the power button to switch off the machine.
2. Switch off the electricity at the power point.
3. Turn off the water taps.This will extend the life of the inlet
hoses.
4. Leave lid open for a while.This allows time for moisture
inside the washing machine to evaporate and for any
odours to disperse.
Cleaning the lint filter
Lint is a collection of threads and fluff which comes off your
clothes during washing.Your washing machine collects this lint in
the lint filter. It is important to clean out this lint filter preferably
after each wash.
How to clean the lint filter
1. Remove the softener dispenser cup and filter column from
the centre of the agitator.
2. Unclip the filter bag from the column.
3. Turn the bag inside out and remove the lint.
4. Wash the filter bag and dispenser cup in hot water.
5. Reassemble the filter to the column and place it back in
the centre of the agitator.
Cleaning your washing machine
To clean the inside and outside of your washing machine
you should:
1. Wipe the surface with a mild dishwashing detergent and
warm water.
2. Wipe dry with a soft cloth.
IMPORTANT: Never use solvents, aerosol cleaners, spray pack
cleaners, glass cleaners, metal polishes, caustic materials, scourers
or general household cleaners on or near the top panel and lid,
control panel or other parts of your washing machine.

You can remove the lid of your washing machine for
easy cleaning.
How to remove the lid
1. Hold the lid in a vertical position.
2. Lift the right hand end and then move the lid to the right.
The hinge will come away from the top panel.
How to replace the lid
1. Hold the lid in a vertical position.
2. Put the left hand hinge into the hinge hole of the top panel.
3. Put the right hand hinge into the hinge slot and close the lid.
Cleaning stains in the washbowl
Stains in the wash bowl can be caused by:
•metalobjectssuchasbobbypins,dressmakingpinsandnails
•salt
•bodyoilsandgreasefromverydirtyorsweatyclothes 
being deposited around the top of the washbowl
•excessivefoamduringwashifincorrectortoomuch 
detergent is used
IMPORTANT: Check all pockets before loading clothes into your
washing machine.
Don’t leave wet clothing (especially swimwear) in the bowl for
too long before you wash it.
How to clean the stainless steel washbowl
•Wipewithacleaningproductwhichismarkedsuitablefor
stainless steel.
•Oilydepositscanberemovedbywipingsurfaceswithamild
dishwashing detergent and warm water.
IMPORTANT: Never use bleach cleaners or steel wool to clean
the stainless steel washbowl.

12 Simpson Caring for your Washing Machine


If you only wash with cold water, undissolved detergent and body
oils will build up in the washing machine.This build-up can cause
spotting on your clothes.
To avoid this build-up:
•donotusetoomuchfabricsoftenerwithcoldwater
•selectahotwaterwashatleastonceamonth
•alwaysdissolvethedetergentinonelitreofwarmwater.
Clearing build-up in the washing machine if there is
spotting on your clothes
Select the following to set up a machine cleansing program:
Program Delicates
Wash Choice Light & Fast
Water Temp Hot
Water Level Med
Rinse Option Deep rinse
Put 250 grams of Epsom Salts into the washbowl.
Press Start/Pause to begin the cleansing program.
Once the machine has filled and agitated for one minute, press
Start/Pause and leave it to soak for 3 hours. Press Start/Pause to
re-start the program and allow it to run to completion.

Simpson Helpful hints in dealing with washing problems 13

Some detergents have ingredients which do not fully dissolve
and as a consequence, may leave white residue or particles
evident on the surface of darker clothes in the finished wash load.
Similarly some soils may not dissolve fully, resulting in residue
evident on lighter coloured clothes.
If you are experiencing residue on some clothes, the following
tips will help:
• Checkthatyouareusingfrontloadtypedetergentto
minimise over-sudsing.
You may find different brands of detergent give better
results. Liquid detergent may be better than powder in your
situation.
• Pre-mixthedetergentthoroughlyinwarmorhotwaterto
improve the dissolving.
• Reducedetergentdosagetobetweena½and²⁄³of the
manufacturer’s standard recommendation to avoid over
concentration (the lower water usage requires lower
detergent usage.)
• Someresiduemaybere-depositedlint,sobecarefultonot
have lint-producing items in a load which has darker clothes.
• Selectdeeprinseandnotecorinsetohelpflushmore
particles away.
• Reducetheclothesloadsizeperwashanduseamanual
water level setting to give more freedom for the clothes to
move around in the bowl.
• Useanotherprogramasbelow,whichhasbeendesignedto
minimise residual particles (they are in order of increasing
benefit and will help you choose the best program for your
wash load.)
– The Colours Program
– Any Program, plus the Extra Dirty option setting
– The Heavy Duty Program
These programs turn off the recirculation system in the wash,
and some also in the deep rinse.

  
Greyness Incorrect wash times and using insufficient detergent which
can cause redepositing of detergent on clothes.
1. ONLY use low sudsing, front load washer or HE
detergent in this machine, such as Cold Power for Front
Loaders and High Efficiency Top Loaders or detergent
labelled “Matic”.
2. Re-sort load, then re-wash using program selections
suitable for the fabric and hot or warm water.
3. If the water is very dirty or very sudsy, repeat 2 above
reducing the amount of detergent you use.
Using incorrect type or too much detergent can cause poor
rinsing and poor spin performance.
Mixing whites with very dirty clothes, eg work clothes.
Using soap flakes instead of laundry detergent.
Yellowing A build-up of oils in clothes that come into close contact
with the skin, eg underwear,T-shirts.
1. Re-sort load, then re-wash using wash program
selections suitable for the fabric and hot or warm water.
2. If the water is very dirty or very sudsy, repeat 1 above
reducing the amount of detergent you use.
NOTE: Synthetics which have been washed in very hot water will
not respond to any treatment.
Ageing of clothes.
Iron deposits in the wash water.
Use of chlorine bleaches on fabrics with resin finishes.
Incorrect drying.
Incorrect water temperatures ie. too hot or too cold.
Stained clothes
The guide to stain removal on page 14 may assist you in stain
removal.
Treat all stains as soon as possible.The longer you leave a stain
the harder it will be to remove.Try soakers and stain removers
first.
If you use pre-treatment sprays or stain removers, apply them
to the clothes items in a well ventilated area away from your
washing machine.
• Avoidtheuseofhotwateronstainsashotwaterwillset
stains.
• Uselightstrokesanddon’trubthestainremoverintothe
fabric.
• Ifyouuseachlorinebleach,followtheinstructionsonthe
bottle and dilute it before putting it on clothing.
• Testcolouredfabricsonaninsideseamforcolourfastness
before using any stain removers or bleaches.
• Testsyntheticfabriconaninsideseambeforeusingany
chemicals or bleaches.
NOTE: Chemicals referred to for stain removal are available from
your local supermarket, hardware store or the chemist.

plastic components on your washing machine.
Do no use dry cleaning fluids or solvents near your
washing machine.These fluids will damage your
washing machine and may cause an explosion.



14 Simpson A Guide to Stain Removal
 
Ball point pen ink Spongewithmethylatedspirit.Bleachifrequired. Same as for whites - use oxygen type bleach.
Beetroot Rinse as soon as possible under cold water.
Bleachifnecessary.
Same as for whites - use oxygen type bleach.


Cover area with meat tenderiser (msg). Apply warm water to
make a paste.Wait 15-20 minutes. Sponge with cool water or
with diluted bleach.
Same as for whites but select water temperature
suitable to fabric - use oxygen type bleach.


Rinse in cold water. If stain remains, sprinkle with meat
tenderiser (msg). Let stand for 15-20 minutes. If stain still
remains, then sponge with diluted bleach.Wash using hot water.
Same as for whites but select water temperature
suitable to fabric - use oxygen type bleach.
Candle wax Scrape off excess, place stain between clean white blotter or
several layers of facial tissue. Sponge with dry cleaning fluid. If
spot remains, bleach.
Same as for whites - use oxygen type bleach.
Chewing gum Rub with ice to harden. Scrape off excess with blunt knife.
Sponge with dry cleaning fluid.
Same as for whites.
Chocolate Soak in warm water with pre-soak product, and wash in
lukewarm water. Use dry cleaning fluid (white spirits) to remove
any grease spots.
Soak in warm water with pre-soak or detergent
solution.Treat any remaining stain with oxygen bleach.
Coffee/tea

Rinse or soak in cold water.Work detergent into stain.
Thoroughly rinse and dry. If a stain remains, sponge with dry
cleaning fluid. If stain remains, bleach.
Same as for whites - use oxygen type bleach.


wine
Pour boiling water through stain.
Bleachifnecessary.
Soak or rinse in cold water or sponge with warm water
and detergent. Use oxygen type bleach.
Correcting fluid Scrape off as much as possible.
Rub clean with paint thinner or white spirits.
Same as for whites.
Cosmetics Sponge with prewash stain remover, liquid detergent or rub
with soap. If greasy stain persists, soak in enzyme product then
wash.
Same as for whites.
Curries Soak/rinse in lukewarm water until a majority of the colour is
removed. Sponge with solvent to break down any remaining fats
and oils then wash.
Same as for whites. Check for colour fastness before
applying solvent.
 Sponge with dry cleaning fluid (white spirits). Same as for whites.
 Sponge with warm water and wash.
Bleachremainingstainwithoxygenbleach.
Pour boiling water through stain.
Bleachremainingstain.

green vegetables
Sponge with methylated spirit.
Wash using warm water.
Same as for whites. Check colourfastness before
applying methylated spirit. For acetate, sponge with dry
cleaning fluid.

cream milk
Rinse or soak in cold water then wash. If ice cream contains fruit
or chocolate treat as such.
Same as for whites.
Iodine Wash using hot water. Wash using warm water.
Iron rust Apply oxalic acid and place in sun. Apply lemon juice and place in sun.
Lipstick Rub with lard and wash using hot water.
Bleachifnecessary.
Rub with lard and wash using warm water.
Mildew Wash using hot water. Moisten with lemon juice and let dry in
sun. If stain persists, bleach. Old stains are hard to remove.
Same as for whites but select water temperature to
suit fabric.
Mustard Wash using hot water and bleach. Wash using warm water and use oxygen bleach.
 Spongewithdrycleaningfluidornailpolishremover.Bleachto
remove dye.
Sponge with dry cleaning fluid.
 Scrape off fresh paint. Soften dry paint with lard or oil, then
sponge with turpentine (turps).
Same as for whites.
 Rubsaltintothestain.Pourboilingwaterthroughstain.Bleach
if necessary.
Same as for whites.
Scorch Moistenandplaceinsunlight.Bleachifnecessary. Usually a permanent stain.
Brushwoolslightlywithsandpaper.
Tomato sauce Soak in cool water for 10 minutes. Rub in liquid detergent then
wash. If stain persists, try dry cleaning fluid or bleach.
Same as for whites - use oxygen type bleach.


Simpson Troubleshooting 15

Do not call for service until you have checked the points listed below.
If you call for service and there is nothing wrong with your washing machine, you will have to pay for the service call.
You will have to pay even when your washing machine is under warranty.
Diagnostic Help that may be given using


Models

Display shows

  
Machine not
working
Power not switched on Switch on power point
No electricity supply through the
power point
Check power point with another appliance
Machine not switched on Press POWER button on
DEEP RINSE (Flashing) Water taps not turned on Turn on taps
ALL WATERTEMP (Rapid flash) Out of balance Open lid, redistribute load and close lid
ALL WATERTEMP (Slow flash) Lid not fully closed Close lid
Machine has washed
load but will not spin.
Water in washbowl.
RINSE (4 blinks) Program set on DRIP DRY and
program has finished
Open lid, remove clothes, close lid
ALL WATERTEMP (Rapid
flash)
Out of balance Open lid, redistribute load, close lid
ALL WATERTEMP (Slow flash) Lid not fully closed Close lid
SPIN&DEEPRINSE(Both
flashing)
Drain hose blocked Check drain hose for blockage
RINSE (Flashing) Too much, and/or incorrect type of
detergent giving excessive suds
Wait a short while, the wash will continue
In future, use less and ONLY use low sudsing,
front load type detergent
Will not fill with water DEEP RINSE (Flashing) Water taps not turned on
Inlet hoses blocked
Turn taps on
Clean tap filters/washers
Water flowing into
washbowl indefinitely
DEEP RINSE (Flashing) Drain hose too low Raise drain hose or fit a syphon break
Refer to installation instructions for correct
positioning of hose
Machine goes out of
balance or vibrates
excessively when
spinning
ALL WATERTEMP (Rapid
flash)
Machine not level Make the machine level
Levelling feet not adjusted Adjust feet to touch the floor
Clothes not evenly distributed Redistribute clothes evenly
Too much water for load size Use Auto-Level in future or select a lower
manual water level
Water on floor Loose inlet hose connections Check connections at taps and rear of machine
Incorrect water level for size of load Use Auto-Level in future or select a low manual
water level for small loads to reduce splashing
Condensation from hot water Reduce water temperature
Clothes still dirty after
wash program
Not enough or no detergent Check detergent use and rewash clothes
Too many clothes in load Remove some clothes and rewash
Incorrect wash program or
temperature selected
Reselect program or temperature and rewash
Incorrect water level selected Use Auto-Level or select a higher manual water
level and rewash clothes
Residues on clothes
after the wash
Undissolved detergent, dirt or lint
not being dispersed during washing
Read the section Residues on washed items
on page 13 for tips to help you
Clothes still wet or sudsy
after wash program
RINSE & SPIN(Bothflashing
rapidly)
Poor rinsing and spin due to
excessive suds causing a suds lock
condition in the machine
Set PROGRAM SELECTOR to Rinse+Spin and
rinse option to DEEP rinse. Press Start/Pause.
In future use less detergent and ONLY use a
low sudsing, front load type
Scraping noise on spin Brawireorotherthinitemscaught
between inner and outer washbowls
If the item is visible, remove it with pliers.
Use a wash bag in future
Humming, clicking and
other
intermittent noises
Bowlrotationatstartofwash Normal noise
Water/flow cascade noise from
recirculated water entering washbowl
Normal noise that may be heard during
water recirculation when pump is ON
Lid will not open Machine is at a spin stage and the Lid
Locked light is ON
If you want to access the bowl, wait until stage
is completed and Lid Locked light is OFF - then
you can open the lid
At end of wash and machine is finish-
ing final spin and lid lock release stage
Wait a short while until Lid Locked light is OFF
Lid may be stuck in the locked position If Lid Locked light is OFF, press POWER to turn
off machine, then press POWER again - if lid still
will not open you should call Service

16 Simpson Troubleshooting
Troubleshooting

If you are having a problem with your washing machine, make sure you have followed ALL of the instructions on this page
and the previous page before calling for service.
Description 
Display models
Displayed Code

Display models


Not filling with water 
(FLASHING)
Make sure both wall taps are on and hose filters are not blocked. Raise
drain hose if water is flowing out of drain hose. Press START/PAUSE to
re-start wash.
If problem remains, call Service.
Flood and

(ALL FLASHING)
If the water is pouring onto the floor, turn OFF both wall taps. Wait a
few minutes to see if the fault is corrected.
If not, call Service.
Draining problem and
(BOTHFLASHING)
Wait a few minutes to see if the fault is corrected. If not, press START/
PAUSE then check the drain hose for blockage. Press START/PAUSE to
continue the wash.
If problem remains, call Service.
Recirculation pump fault 
(FLASHING)
Press Start/Pause to start the pump. After 30 seconds the machine will
commence agitation. If problem repeats, press and hold Start/Pause and
advance program to rinse or spin to drain machine. Call Service.
Water level problem 
and 
(ALL FLASHING)
Wait, this fault may clear itself. If not, turn PROGRAM SELECTOR
knob to Drain + Spin position, then press START/PAUSE to drain the
wash bowl.
If this problem is repeated, call Service.
Motor fault 
(FLASHING)
Wait, this fault may clear itself. If not, turn PROGRAM SELECTOR knob
to Drain + Spin position to drain the wash bowl.
You may have to press START/PAUSE to commence draining.
If this problem is repeated, call Service.
Electronic fault  and 
(BOTHFLASHING)
The machine will not do a wash.
If this fault persists, call Service.
Diagnostic Help given by machine using
