Sinclair KEYON Series User manual

| - -
Ver.
KEYON SERIES
SIH-09BIK
SIH-12BIK
SIH-18BIK
SIH-24BIK
SOH-09BIK
SOH-12BIK
SOH-18BIK
SOH-24BIK
EN
User Manual
01
06
03
2021

„ORIGINAL INSTRUCTIONS“
IMPORTANT NOTE:
Read this manual carefully before installing or operating your new air conditioning unit.
Make sure to save this manual for future reference.

For downloading manual for this pro-
duct, please enter the model name at
this link:
Pre stiahnutie manuálu k tomuto pro-
duktu zadajte modelové označenie do
nasledujúceho odkazu:
Za preuzimanje priručnika za ovaj pro-
izvod unesite naziv modela na ovu
vezu:
Um das Handbuch für dieses Produkt
herunterzuladen, geben Sie bitte den
Modellnamen für diesen Link ein:
Termék kézikönyvének letöltéséhez
írja be a modell megnevezését az
alábbi linkre:
Za prenos navodil za uporabo tega
izdelka, vnesite ime modela na tej po-
vezavi:
Per scaricare il manuale di questo pro-
dotto, inserisci il nome del modello a
questo link:
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модели по следующей ссылке:
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delo en el siguiente enlace:
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Explanation of Symbols
WARNING
CAUTION
NOTICE
1.Damage the product due to improper use or misuse of the product;
2.Alter, change, maintain or use the product with other equipment without abiding
by the instruction manual of manufacturer;
3.After verification, the defect of product is directly caused by corrosive gas;
4.After verification, the defects are due to improper operation during transportation
of product;
5.Operate, repair, maintain the unit without abiding by instruction manual or related
regulations;
6.After verification, the problem or dispute is caused by the quality specification or
performance of parts and components that produced by other manufacturers;
7.The damage is caused by natural calamities, bad using environment or force
majeure.
Exception Clauses
Manufacturer will bear no responsibilities when personal injury or property loss is
caused by the following reasons.
This symbol indicates the possibility of death or serious injury.
This symbol indicates the possibility of injury or damage to
property.
Indicates important but not hazard-related
information, used
to indicate risk of property damage.
If it needs to install, move or maintain the air conditioner, please contact dealer
or local service center to conduct it at first. Air conditioner must be installed,
moved or maintained by appointed unit. Otherwise, it may cause serious damage
or personal injury or death.
When refrigerant leaks or requires discharge during installation, maintenance, or
disassembly, it should be handled by certified professionals or otherwise in
compliance with local laws and regulations.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.

Safety precautions
Operation
and Maintenance
WARNING
This appliance can be used
by children aged from 8
years and above and per-
sons with reduced physi-
cal, sensory or mental ca-
pabilities or lack of expe-
rience and knowledge if
they have been given su-
pervision or instruction con-
cerning use of the applian-
ce in a safe way and un-
derstand the hazards in-
volved.
Children shall not play with
the appliance.
Cleaning and user main-
tenance shall not be made
by children without super-
vision.
If the supply cord is damag-
ed, it must be replaced by
the manufacturer, its ser-
vice agent or similarly qua-
lified persons in order to
avoid a hazard.
Do not connect air condi-
tioner to multi-purpose soc-
ket. Otherwise, it may cau-
se fire hazard.
Do disconnect power supp-
ly when cleaning air condi-
tioner. Otherwise, it may
cause electric shock.
Do not wash the air condi-
tioner with water to avoid
electric shock.
Do not spray water on in-
door unit. It may cause ele-
ctric shock or malfunction.
Do not repair air condition-
er by yourself. It may cause
electric shock or damage.
Please contact dealer when
you need to repair air con-
ditioner.
After removing the filter, do
not touch fins to avoid in-
jury.
Do not extend fingers or
objects into air inlet or air
outlet. It may cause person-
al injury or damage.

Safety precautions
Operation
and Maintenance
CAUTION
Do not spill water on the re-
mote controller, otherwise
the remote controller may
be broken.
Do not use fire or hair dry-
er to dry the filter to avoid
deformation or fire hazard.
Do not block air outlet or
air inlet. It may cause mal-
function.
Do not step on top panel of
outdoor unit, or put heavy
objects. It may cause dam-
age or personal injury.
When below phenomenon
occurs, please turn off air
conditioner and disconnect
power immediately, and
then contact the dealer or
qualified professionals for
service.
Power cord is overheat-
ing or damaged.
There’s abnormal sound
during operation.
Circuit breaker trips off
frequently.
Air conditioner gives off
burning smell.
Indoor unit is leaking.

Parts name
Indoor Unit
■ If remote controller is lost or damaged, please use aux. button to turn on or turn off the air
conditioner. The operation in details is as below: As shown in the figure, open panel and
press aux.button to turn off the air conditioner. When the air conditioner is turned on, it will
operate under auto mode.
Display
Temp. indicator
Power indicator
This is the general introduction and the color of indicator is only for reference. Please refer to the actual
display.
Display content may be different from the actual. Please refer to the actual display.
NOTE
●
●
aux.button
air inlet
panel
filter
horizontal
louver
air outlet

Parts name
Outdoor Unit
NOTE
●
Actual product may be different from above graphics, please refer to actual product.
air inlet
air outlet

Introduction for icons on display
screen
Buttons on remote controller
Operation and introduction of
remote controller
8℃ heating function
Set temperature
Scavenging function
Set time
X-FAN function
WiFi function
Light
Set temp.
Outdoor ambient
temp.
Indoor ambient
temp.
Sleep mode
Clock
Health mode
I feel
TIMER ON / TIMER OFF
Auto mode
Cool mode
Dry mode
Fan mode
Up & down swing
Child lock
Send signal
Turbo mode
Heat mode
Operation mode
Set fan speed
Temp.
display type
/
SWING
WiFi
TIMER-OFF
TIMER-ON
I FEEL
/

button
●
●
●
/
button
Press this button toturn on the unit. Press this button
again toturn off the unit.
NOTE
button
Introduction for buttons on
remote controller
button
button
Press this button to increase set temperature. Hold-
ing it down above 2 seconds rapidly increases set
temperature. In Auto mode, set temperature is not
adjustable.
FAN
AUTO COOL DRY
HEAT*
(*Notice: Only for models
with heating function.)
Each time you press this button, a mode is selected
in a sequence that goes from Auto, Cool, Dry, Fan,
and Heat*, as the following:
This is a general use remote controller. It could be
used for the air conditioner with multifunction. For the
functions which the model doesn't have, if press the
corresponding button on the remote controller, the
unit will keep the original running status.
After putting through the power, the air conditioner
will give out a sound. Power indicator " " is ON.
After that, you can operate the air conditioner by
using remote controller.
At ON status,after each pressing button on remote
controller, the signal icon " " on remote controller
will flash once. Air conditioner will give out asound,
which indicates the signal has been sent to air condi-
tioner.
button
OFF
Press this button to set up & down swing angle,
which circularly changes as below:
After energization, Auto mode is defaulted. In Auto
mode, the set temperature will not be displayed on
the LCD, and the unit will automatically select the
suitable operation mode in accordance with the room
temperature to make indoor room comfortable.
(As for cooling only unit, it won't have any action
when it receives the signal of heating operation.)
●
indicates the guide louver swings as:
Auto
This remote controller is universal. If any com-
mand , or is sent out, the unit will carry
out the command as
Low speedHigh speedMedium speed
This button is used for setting Fan Speed in the se-
quence that goes from Auto, ,, to to then
back toAuto.
●
●
●
Having set X-FANfunction on: After turning
off the unit by pressing ON/OFF button indoor
fan will continue running for a few minutes. at
low speed. Inthis period, Hold fan speed
button for 2s to stop indoor fan directly.
X-FANfunction Hold fan speed button for 2s in
COOL or DRY mode, the icon “ ” is displayed
and the indoor fan will continue operation for a
few minutes in order to dry the indoor unit even
though you have turned off the unit. After energi-
zation, X-FANOFF is defaulted. X-FAN is not
available in AUTO, FAN or HEAT mode.
This function indicates that moisture on evapo-
rator of indoor unit will be blowed after the unit is
stopped to avoid mould.
Having set X-FAN function off: After turning
off the unit by pressing ON/OFF button, the
complete unit will be off directly.
Press this button to decrease set temperature. Hold-
ing it down above 2 seconds rapidly decreases set
temperature. In Auto mode, set temperature is not
adjustable.
SWIN G

button
Press this button to go into the Sleep operation
mode. Press it again to cancel this function. This
function is available in Cool, Heat (Only for models
with heating function) mode to maintain the most
comfortable temperature for you.
button
This function is only available for some models. ●
NOTE
Press this button to initiate the auto-ON timer. To
cancel the auto-timer program, simply press this
button again.
After press of this button, disappears and "ON"
blinks. 00:00 is displayed for ONtime setting.
Within 5 seconds, press + or - button to adjust the
time value. Every press of either button changes
the time setting by1 minute. Holding down either
button rapidly changes the time setting by 1 minute
and then 10 minutes. Within 5 seconds after sett-
ing, press TIMER ON button to confirm.
no display
●
●
●
button
Press this button can see indoor set temperature,
indoor ambient temperature or outdoor ambient
temperature on indoor unit's display. Temperature
is set circularly by remote controller as below:
When selecting " " or no display with remote
controller, temperature indicator on indoor unit
displays set temperature.
When selecting " " with remote controller, tem-
perature indicator on indoor unit displays indoor
ambient temperature.
When selecting " " with remote controller,
temperature indicator on indoor unit displays
outdoor ambient temperature.
button
button
Press Clock button, blinking. Within 5 seconds,
pressing + or - button adjusts the present time.
Holding down either button above 2 seconds in-
creases or decreasesthe time by 1 minute every
0.5 second and then by 10 minutes every 0.5 se-
cond. During blinking after setting, press Clock button
again toconfirm the setting, and then will be
constantly displayed.
Press this button to initiate the auto-off timer. To
cancel the auto-timer program, simply press the
button again. TIMER OFF setting is the same as
TIMER ON.
button
Press Light button toturn on the display's light and
press this button again toturn off the display's
light. If the light is turned on, is displayed. If the
light is turned off, disappears.
Press this button to activate / deactivate the Turbo
function which enables the unit to reach the preset
temperature in the shortest time. In Cool mode, the
unit will blow strong cooling air at super high fan spe-
ed. In Heat mode, the unit will blow strong heating
air at super high fan speed.
button
●
button
When I FEELfunction is turned on, the remote
controller should be put within the area where
indoor unit can receive the signal sent by the
remote controller.
I FEEL
Press this button toturn on I FEELfunction. The
unit automatically adjust temperature according to
the sensed temperature. Press this button again to
cancel I FEEL function.
●
●
NOTE
Outdoor temperature display is not available for some
models. At that time,indoor unit receives " "
signal, while it displays indoor set temperature.
Only for the models whose indoor unit has dual-8
display.
button
Press this button to turn on or turn off the health
and scavenging functions in operation status.
Press this button for the first time to start scaveng-
ing function; LCD displays " ". Press the button
for the second time to start health and scavenging
functions simultaneously; LCD displays " " and
" ". Press this button for the third time to quit
health and scavenging functions simultaneously.
Press the button for the fourth time to start health
function; LCD display " ".
Press this button again to repeat the operation
above.

Press "+" and "-" buttons simultaneously tolock or
unlock the keypad. If the remote controller is locked,
Combination of "+" and "-" buttons:
is displayed. Inthis case, pressing any button,
blinks three times.
about child lock
Function introduction for
combination buttons
At unit OFF, press "Mode" and "-" buttons simultane-
ously toswitch between °C and °F.
Combination of "Mode" and "-" buttons:
About switch between Fahrenheit and centigrade
Combination of "Temp" and "Clock" buttons:
About Energy-saving Function
Press "Temp" and "Clock" simultaneously in Cool
mode tostart energy-saving function. Nixie tube on
the remote controller displays "SE". Repeat the oper-
ation to quit the function.
Combination of "Temp" and "Clock" buttons:
About 8°C Heating Function
About Health function (COLD PLASMA)
Turn on the unit, start up the fan (Breezing and
X-FAN are excluded) and press Health button on
remote controller tostart health function (If there is
not Health button on remote controller, the unit
defaults health function ON. )
Press "Temp" and "Clock" simultaneously in Heat
mode to start 8°C Heating Function Nixie tube on the
remote controller displays " " and a selected
temperature of "8°C" (46°F if Fahrenheit is adopted).
Repeat the operation to quit the function.
●
●
●
●
●
●
Replacement of batteries in
remote controller
During operation, point the remote control signal
sender at the receiving window on indoor unit.
The distance between signal sender and receiving
window should be no more than 8m, and there
should be no obstacles between them.
Signal may be interfered easily in the room where
there is fluorescent lamp or wireless telephone;
remote controller should be close to indoor unit
during operation.
Replace new batteries of the same model when
replacement is required.
When you don't use remote controller for a long time,
please take out the batteries.
If the display on remote controller is fuzzy or there's
no display, please replace batteries.
Press the back side of remote controller
marked with " ", as shown in the fig, and then
push out thecover of battery box along the
arrow direction.
Replace two 7# (AAA 1.5V) drybatteries, and
make sure the position of "+" polar and "-" polar
are correct.
Reinstall the cover of battery box.
2.
1.
3.
battery
Cover of battery box
remove
reinstall
button
Wi Fi
●This function is only available for some models.
Press "WiFi" button to turn on WiFi function, "WiFi"
icon will be displayed on the remote controller;
Hold "WiFi" button for 5s to turn off WiFi function
and "WiFi" icon will disappear.
Under off status, press "MODE" and "WiFi" buttons
simultaneously for 1s, WiFi module will restore
factory settings.
NOTICE

Clean and maintenance
■
2.
■
2.
4.
WARNING
WARNING
Please contact qualified professionals for
service.
Do not remove the panel when cleaning it.
■
■
■
■
■
Clean filter
1.
NOTICE: Checking after use-season
Check whether air inlets and air outlets are bl-
Open panel
Pull out the panel
to a certain angle
as shown in the fig.
Remove filter
Remove the filter as
indicated in the fig.
Error Code
Error code
3.
●
●
F2
NOTE
●
NOTICE
●
3.
4.
1.
E8
2.
1.
3.
Troubleshooting
NOTICE: Checking before use-season
C5，F0，F1，
U8，H6，H3，
Install filter
Install the filter and then close the panel cover
tightly.
E1，E5，E6，
Notice for recovery
2.
1.
Clean filter
Use dust catcher or water to clean the filter.
If there're other error codes, please contact qu-
alified professionals for service.
Clean surface of indoor unit
When the surface of indoor unit is dirty, it is recomm-
ended to use a soft dry cloth or wet cloth to wipe it.
Disconnect power supply.
Clean filter and indoor unit’s panel.
ocked.
Check whether air switch, plug and socket are
Many packing materials are recyclable mate-
Check whether mounting bracket for outdo or
unit is damaged or corroded. If yes, please
contact dealer.
5.Check whether drainage pipe is damaged.
in good condition.
Check whether filter is clean.
Check whether mounting bracket for outdoor
unit is damaged or corroded . If yes, please
contact dealer.
The filter should be cleaned every three months.
If there is much dust in the operation environme-
After removing the filter, do not touch fins to
avoid injury.
Do not use fire or hair dryer to dry the filter to
avoid deformation or fire hazard.
When air conditioner status is abnor mal, tempe-
rature indicator on indoor uni t will blink to display
corresponding error code. Please refer to below
list for identification of error code.
etairporppanimehtesopsidesaelP.slair
recycling unit.
esaelp,renoitidnocriaehtesopsidottnawuoyfI
for the correct disposal method.
Turn off the air conditioner and disconnect the
power before cleaning the air conditioner to av-
oid electric shock.
Do not wash the air conditioner with water to
avoid electric shock.
Do not use volatile liquid to clean the air
conditioner.
Do not use liquid or corrosive detergent to clean
the appliance and do not splash water or other
liquid onto it, otherwise, it may damage the
plastic components , even cause electric shock.
nt, clean frequency can be increased.
contact local dealer or consultant service center
When the filter is very dirty, use the water
(below 45℃) to clean it , and then put it in a
shady and cool place to dry.
It can be eliminated after restarting the unit.
If not, please contact qualified professionals
for service.

Phenomenon
Checked items before
maintenance Solution
Eliminate the odour
source. Clean the
filter.
Your required temp-
erature exceeds the
set temperature
range?
Voltage is too low? Wait until the voltage
resumes normal.
Remove obstacles.
Whether remote co-
ntroller is within the
signal receiving range?
Filter is dirty? Clean the filter.
Adjust temperature to
proper range.
Is sensitivity of rem-
ote controller low;
fuzzy display or no
display?
Whether remote co-
ntroller is pointing at
the receivingwindow?
Select proper angle
and point the remote
controller at the rece-
ivingwindow on indoor
unit.
Check the batteries.
seirettabforewopehtfI
is too low, please rep-
lace them.
Disconnect power,
put back power, and
then turn on the unit
again.
No display when op-
erating remote cont-
roller?
Check whether rem-
ote controller appears
to be damaged. If yes,
replace it.
Take the remote con-
troller close to indoor
unit. Turn off the fluo-
rescent lamp and then
try it again.
During defrosting
under heating mode,
it may generate vapor,
which is a normal
phenomenon.
Whether there’s inte-
rference, such as
thunder, wireless
devices, etc.
Eliminate obstacles.
The noise is the sound
of refrigerant flowing
inside the unit, which is
anormal phenomenon.
Under heating mode,
indoor temperature is
reached to set temp-
erature?
This is the sound of
friction caused by
expansion and
or
contraction of panel
or otherparts due to
the change
of temp-
erature.
In order to prevent
blowing out cold air,
indoor unit will be
started after delaying
for several minutes,
which is a normal
phenomenon.
Heating mode is
turned on just now?
■
Power failure?
Is plug loose?
●Power cord is overheating or damaged.
There’s abnormal sound during operation.
Air switch trips off frequently.
Air conditioner gives off burning smell.
Indoor unit is leaking.
Reinsert the plug.
WARNING
When below phenomenon occurs,please turn
off air conditioner and disconnect power immedi-
ately, and then contact the dealer or qualified
professionals for service.
Air switch trips off
or fuse is burnt out?
Wiring has malfunc-
tion?
Unit has restarted
immediately after
stopping operation?
Wait for 3min, and
then turn on the unit
again.
Ask professional to
replace air switch or fuse.
Ask professional to
replace it.
Reset the function.
Whether the function
setting for remote
controller is correct?
Indoor temperature
and humidity is high?
Check items
Whether there’s od-
our source, such as
furniture and cigare-
tte, etc.
Do not repair or refit the air conditioner by yourself.
If the air conditioner operates under abnormal
conditions, it may cause malfunction, electric
shock or fire hazard.
Because indoor air
is cooled rapidly.
After a while, indoor
temperature and hu-
midity will be decrease
and mist will disappe
ar.
Phenomenon Check items
Odours are
emitted
Solution
Set tempe-
Pull out the plug.
Reinsert the plug after
about 3min, and then
turn on the unit again.
Whether it's interfered
severely (such as sta-
tic electricity, stable
voltage?)
rature can’t Set temperature
Signal receiving
range is 8m.
Whether there are
be adjusted
obstacles?
range: 16℃~30℃.
General phenomenon analysis
Please check below items before asking for
maintenance.If the malfunction still can’t be
eliminated, please contact local dealer or qualified
professionals.
Indoor unit
can’t receive
remote co-
ntroller’s si-
no action.
gnal or remote
controller has
Cooling
(heating)
effect is Set temperature is
in proper range?
Door and window
are open?
not good.
window.
Close door and
Air conditi-
oner operates
abnormally
Outdoor unit
has vapor
Fluorescent lamp in
room?
Heating mode is
turned on?
“Water Air conditioner is
flowing” turned on or turned
off just now?
noise
Air inlet or air outlet
of indoor unit is
blocked?
After reaching to set
No air
emitted
from indoor
unit
Cracking Air conditioner is
turned on or turned
off just now?
temperature, indoor
unit will stop blowing
out air.
noise
Wait until power
Air
recovery.
conditioner
■
■
can’t operate
Mist is emi-
tted from
indoor unit’s
●
●
●
●
air outlet

NOTE CONCERNING PROTECTION OF ENVIRONMENT
is product must not be disposed of via normal household waste after its
service life, but must be taken to a collection station for the recycling of electri-
cal and electronic devices. e symbol on the product, the operating instructi-
ons or the packaging indicate such disposal procedures. e materials are
recyclable in accordance with their respective symbols. By means of re-use,
material recycling or any other form of recycling old appliances you are making
an important contribution to the protection of our environment. Please ask
your local council where your nearest disposal station is located.
PRODUCER
SINCLAIR CORPORATION Ltd.
1-4 Argyll St.
London W1F 7LD
Great Britain
www.sinclair-world.com
is product was manufactured in China (Made in China).
REPRESENTATIVE
SINCLAIR Global Group s.r.o.
Purkynova 45
612 00 Brno
Czech Republic
TECHNICAL SUPPORT
SINCLAIR Global Group s.r.o.
Purkynova 45
612 00 Brno
Czech Republic
Tel.: [phone] | Fax: [phone]
www.sinclair-solutions.com | [email protected]
INFORMATION CONCERNING USED REFRIGERANT MEDIUM
is unit is containing fluorinated gases included in the Kyoto protocol.
e maintenance and the liquidation must be carried out by qualified personnel.
Type of refrigerant: R32
e quantity of the refrigerant: Please see the unit label.
e value GWP: 675 (1 kg R32 = 0,675 t CO2 eq)
GWP = Global Warming Potential
Appliance filled with flammable gas R32.
In case of quality problem or other please contact your local supplier or authorized service center.
Emergency number: 112

NOTES

NOTES

NOTES

For downloading manual for this pro-
duct, please enter the model name at
this link:
Pre stiahnutie manuálu k tomuto pro-
duktu zadajte modelové označenie do
nasledujúceho odkazu:
Za preuzimanje priručnika za ovaj pro-
izvod unesite naziv modela na ovu
vezu:
Um das Handbuch für dieses Produkt
herunterzuladen, geben Sie bitte den
Modellnamen für diesen Link ein:
Termék kézikönyvének letöltéséhez
írja be a modell megnevezését az
alábbi linkre:
Za prenos navodil za uporabo tega
izdelka, vnesite ime modela na tej po-
vezavi:
Per scaricare il manuale di questo pro-
dotto, inserisci il nome del modello a
questo link:
Чтобы загрузить руководство для
этого продукта, введите обозначение
модели по следующей ссылке:
Para descargar el manual de este pro-
ducto, ingrese la designación del mo-
delo en el siguiente enlace:
Pro stažení manuálu k tomuto pro-
duktu zadejte modelové označení do
následujícího odkazu: