Sinclair RAY Series User manual

| - -
Ver.
RAY SERIES
SIH-09BIR
SIH-12BIR
SIH-18BIR
SIH-24BIR
SOH-09BIR
SOH-12BIR
SOH-18BIR
SOH-24BIR
EN
User Manual
01
06
03
2021

„ORIGINAL INSTRUCTIONS“
IMPORTANT NOTE:
Read this manual carefully before installing or operating your new air conditioning unit.
Make sure to save this manual for future reference.

For downloading manual for this pro-
duct, please enter the model name at
this link:
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duktu zadajte modelové označenie do
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izvod unesite naziv modela na ovu
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írja be a modell megnevezését az
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Explanation of Symbols
WARNING
CAUTION
NOTICE
1.Damage the product due to improper use or misuse of the product;
2.Alter, change, maintain or use the product with other equipment without abiding
by the instruction manual of manufacturer;
3.After verification, the defect of product is directly caused by corrosive gas;
4.After verification, the defects are due to improper operation during transportation
of product;
5.Operate, repair, maintain the unit without abiding by instruction manual or related
regulations;
6.After verification, the problem or dispute is caused by the quality specification or
performance of parts and components that produced by other manufacturers;
7.The damage is caused by natural calamities, bad using environment or force
majeure.
Exception Clauses
Manufacturer will bear no responsibilities when personal injury or property loss is
caused by the following reasons.
This symbol indicates the possibility of death or serious injury.
This symbol indicates the possibility of injury or damage to
property.
Indicates important but not hazard-related
information, used
to indicate risk of property damage.
If it needs to install, move or maintain the air conditioner, please contact dealer
or local service center to conduct it at first. Air conditioner must be installed,
moved or maintained by appointed unit. Otherwise, it may cause serious damage
or personal injury or death.
When refrigerant leaks or requires discharge during installation, maintenance, or
disassembly, it should be handled by certified professionals or otherwise in
compliance with local laws and regulations.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.

Safety precautions
Operation
and Maintenance
WARNING
This appliance can be used
by children aged from 8
years and above and per-
sons with reduced physi-
cal, sensory or mental ca-
pabilities or lack of expe-
rience and knowledge if
they have been given su-
pervision or instruction con-
cerning use of the applian-
ce in a safe way and un-
derstand the hazards in-
volved.
Children shall not play with
the appliance.
Cleaning and user main-
tenance shall not be made
by children without super-
vision.
If the supply cord is damag-
ed, it must be replaced by
the manufacturer, its ser-
vice agent or similarly qua-
lified persons in order to
avoid a hazard.
Do not connect air condi-
tioner to multi-purpose soc-
ket. Otherwise, it may cau-
se fire hazard.
Do disconnect power supp-
ly when cleaning air condi-
tioner. Otherwise, it may
cause electric shock.
Do not wash the air condi-
tioner with water to avoid
electric shock.
Do not spray water on in-
door unit. It may cause ele-
ctric shock or malfunction.
Do not repair air condition-
er by yourself. It may cause
electric shock or damage.
Please contact dealer when
you need to repair air con-
ditioner.
After removing the filter, do
not touch fins to avoid in-
jury.
Do not extend fingers or
objects into air inlet or air
outlet. It may cause person-
al injury or damage.

Safety precautions
Operation
and Maintenance
CAUTION
Do not spill water on the re-
mote controller, otherwise
the remote controller may
be broken.
Do not use fire or hair dry-
er to dry the filter to avoid
deformation or fire hazard.
Do not block air outlet or
air inlet. It may cause mal-
function.
Do not step on top panel of
outdoor unit, or put heavy
objects. It may cause dam-
age or personal injury.
When below phenomenon
occurs, please turn off air
conditioner and disconnect
power immediately, and
then contact the dealer or
qualified professionals for
service.
Power cord is overheat-
ing or damaged.
There’s abnormal sound
during operation.
Circuit breaker trips off
frequently.
Air conditioner gives off
burning smell.
Indoor unit is leaking.

Indoor Unit
Parts name
Display
NOTE
●
●
If remote controller is lost or damaged, please use aux.button to turn on or turn off the air
conditioner. The operation in details is as below: As shown in the figure, open panel and
press aux.button to turn off the air conditioner. When the air conditioner is turned on, it will
operate under auto mode.
This is the general introduction and the color of indicator is only for reference. Please refer to the actual
display.
Display content may be different from the actual. Please refer to the actual display.

Parts name
Outdoor Unit
NOTE
●
Actual product may be different from above graphics, please refer to actual product.
air inlet
air outlet

8℃heating function
Set temperature
Scavenging function
Set time
X-FAN function
WiFi function
Light
Set temp.
Outdoor ambient
temp.
Indoor ambient
temp.
Sleep mode
Health mode
I feel
TIMER ON / TIMER OFF
Auto mode
Cool mode
Dry mode
Fan mode
Up & down swing
Child lock
Send signal
Turbo mode
Heat mode
Operation mode
Set fan speed
Temp.
display type
Introduction for icons on display
screen
Buttons on remote controller
Operation and introduction of
remote controller
Fan Swing
ModeOn/Off
Sleep Temp
Turbo
WiFi Light
Timer I Feel

This function indicates that moisture on evaporator of
indoor unit will be blowed after the unit is stopped to
avoid mould.
Having set X-FAN function on: After turning off the unit
by pressing ON/OFF button indoor fan will continue
running for a few minutes. at low speed. In this period,
Hold fan speed button for 2s to stop indoor fan directly.
Having set X-FAN function off: After turning off the unit
by pressing ON/OFF button, the complete unit will be
off directly.
This is a general use remote controller. It could be
used for the air conditioner with multifunction. For the
functions which the model doesn't have, if press the
corresponding button on the remote controller, the
unit will keep the original running status.
After putting through the power, the air conditioner
will give out a sound. Power indicator " " is ON.
After that, you can operate the air conditioner by
using remote controller.
Under on status, pressing the button on the remote
controller, the signal icon " " on the display of
remote controller will blink once and the air condition-
er will give out a "di"sound, which means the signal
has been sent to the air conditioner.
●
●
●
●
button
Swing
Mode
Sleep
button
Heat mode: Only for models with heating function.
button
●Outdoor temperature display is not available for some
Turbo button
Under cool or heat mode, press this button to turn
Introduction for buttons on
remote controller
button
Press ▲ / ▼ button to increase / decrease set tem-
perature. In AUTO mode, set temperature is not ad-
justable.
When setting Timer On or Timer Off, press "▲" or
"▼" button to adjust the time.
button
Press this button to set up & down swing angle.
button
Under Cool, Heat mode, press this button to turn
on Sleep function.
Press this button again to cancel Sleep function.
Under Fan, Dry and Auto modes, this function is
unavailable.
On/Off
Press this button to turn on the unit. Press this button
again to turn off the unit.
button
NOTE
●
Temp
Press this button, you can see indoor set tempera-
ture, indoor ambient temperature on indoor unit's
display. The setting on remote controller is selected
circularly as below:
no display
Fan
This button is used for setting Fan Speed in the
sequence that goes from AUTO, ,, to ,
then back to Auto.
NOTE
●
NOTE
Fan speed under dry mode is low speed.
X-FANfunction：Hold fan speed button for 2s in
COOL or DRY mode, the icon " " is displayed and
the indoor fan will continue operation for a few minutes
in order to dry the indoor unit even though you have
turned off the unit. After energization, X-FANOFF is
defaulted. X-FAN is not available in AUTO, FAN or
HEAT mode.
NOTE
models. Atthat time, indoor unit receives " " signal,
while it displays indoor set temperature.
Each time you press this button, a mode is selected
in a sequence that goes from AUTO, COOL, DRY,
FAN, and HEAT, as the following:
AUTO COOL DRY FAN HEAT
●
●

●
●
●This function is only available for some models.
button
button
Timer
button
Light
Function introduction for
combination buttons
Press this button to turn on the display's light and
press this button again to turn off the display's
light.
button
Combination of "▲" and "▼" buttons:
About child lock
Press "▲" and "▼" buttons simultaneously 3s to
lock or unlock the keypad. If the remote controller
is locked, is displayed. In this case, pressing
any button, blinks three times.
At unit OFF, press "MODE" and "▼" buttons sim-
ultaneously to switch between °C and °F.
Combination of "MODE" and "▼" buttons:
About switch between Fahrenheit and centigrade
I Feel
WiFi
Combination of "TEMP" and "TIMER" buttons:
About Energy-saving Function
Press "TEMP" and "TIMER" simultaneously in COOL
mode to start energy-saving function.
Nixie tube on the remote controller displays "SE".
Repeat the operation to quit the function.
Under ON status, press this button to set timer
OFF; Under OFF status, press this button to set
timer ON.
Press this button once and the characters of
HOUR ON (OFF) will flash to be displayed. Mean-
while, press "▲" button or "▼" button to adjust
timer setting (time will change quickly if holding
"▲" or "▼" button). Time setting range is 0.5~
24hours. Press this button again to confirm timer
setting and the characters of HOUR ON (OFF)
will stop flashing.
If the characters are flashing but you haven't press
timer button,timer setting status will be quit after
5s.If timer is confirmer, press this button again
to cancel timer.
Combination of "TEMP" and "TIMER" buttons:
About 8°C Heating Function
Press "TEMP" and "TIMER" simultaneously in HEAT
mode to start 8°C Heating Function. Nixie tube on the
remote controller displays " " and a selected tem-
perature of "8°C". (46°F if Fahrenheit is adopted).
Repeat the operation to quit the function.
to quick cool or quick heat mode. " " icon is
displayed on remote controller. Press this button
again to exit turbo function and " " icon will
disappear.
Press " WiFi " button to turn on WiFi function, "WiFi "
icon will be displayed on the remote controller;
Hold " WiFi " button for 5s to turn off WiFi function
and " WiFi " icon will disappear.
Under off status, press "MODE" and " WiFi " buttons
simultaneously for 1s, WiFi module will restore
factory settings.
Press this button to start I FEEL function and " "
will be displayed on the remote controller. After
this function is set, the remote controller will send
the detected ambient temperature to the controller
and the unit will automatically adjust the indoor
temperature according to the detected tempera-
ture. Press this button again to close I FEEL func-
tion and " " will disappear.
Please put the remote controller near user when
this function is set. Do not put the remote control-
ler near the object of high temperature or low tem-
perature in order to avoid detecting inaccurate
ambient temperature. When I FEEL function is
turned on, the remote controller should be put
within the area where indoor unit can receive the
signal sent by the remote controller.
Health function (Air ionization):
Turn on the unit and press the Health button on
the remote control to turn on the Health function.
If there is no Health button on the remote control,
the Health feature will be turned on by default each
time you start the device.

●
●
●
●
●
●
NOTICE
Replacement of batteries in
remote controller
During operation, point the r emotecontrol signa
l
sender at the receiving window on indoor unit.
The distance between signal sender and receiving
window should be no more than 8m, and there
should be no obstacles between them.
Signal may be interfered easily in the room where
there is fluorescent lamp or wireless telephone;
remotecontroller should be close toindoor unit
during operation.
Replace new batteries of the same model when
replacement is required.
When you don't use remotecontroller for along time,
please take out the batteries.
If the display on remotecontroller is f uzzy or there's
no display, please replace batteries.
Press the back side of remote controller
marked with " ", as shown in the fig, and then
push out thecover of battery box along the
arrow direction.
Replace two 7# (AAA 1.5V)drybatteries, and
make sure the position of "+" polar and "-" polar
are correct.
Reinstall the cover of battery box.
2.
1.
3.
battery
remove
reinstall
Cover of battery box
signal sender

Clean and maintenance
■
2.
■
2.
4.
WARNING
WARNING
Please contact qualified professionals for
service.
Do not remove the panel when cleaning it.
■
■
■
■
■
Clean filter
1.
NOTICE: Checking after use-season
Check whether air inlets and air outlets are bl-
Open panel
Pull out the panel
to a certain angle
as shown in the fig.
Remove filter
Remove the filter as
indicated in the fig.
Error Code
Error code
3.
●
●
F2
NOTE
●
NOTICE
●
3.
4.
1.
E8
2.
1.
3.
Troubleshooting
NOTICE: Checking before use-season
C5，F0，F1，
U8，H6，H3，
Install filter
Install the filter and then close the panel cover
tightly.
E1，E5，E6，
Notice for recovery
2.
1.
Clean filter
Use dust catcher or water to clean the filter.
If there're other error codes, please contact qu-
alified professionals for service.
Clean surface of indoor unit
When the surface of indoor unit is dirty, it is recomm-
ended to use a soft dry cloth or wet cloth to wipe it.
Disconnect power supply.
Clean filter and indoor unit’s panel.
ocked.
Check whether air switch, plug and socket are
Many packing materials are recyclable mate-
Check whether mounting bracket for outdo or
unit is damaged or corroded. If yes, please
contact dealer.
5.Check whether drainage pipe is damaged.
in good condition.
Check whether filter is clean.
Check whether mounting bracket for outdoor
unit is damaged or corroded. If yes, please
contact dealer.
The filter should be cleaned every three months.
If there is much dust in the operation environme-
After removing the filter, do not touch fins to
avoid injury.
Do not use fire or hair dryer to dry the filter to
avoid deformation or fire hazard.
When air conditioner status is abnormal, tempe-
rature indicator on indoor unit will blink to display
corresponding error code. Please refer to below
list for identification of error code.
etairporppanimehtesopsidesaelP.slair
recycling unit. esaelp,renoitidnocriaehtesopsidottnawuoyfI
for the correct disposal method.
Turn off the air conditioner and disconnect the
power before cleaning the air conditioner to av-
oid electric shock.
Do not wash the air conditioner with water to
avoid electric shock.
Do not use volatile liquid to clean the air
conditioner.
Do not use liquid or corrosive detergent to clean
the appliance and do not splash water or other
liquid onto it, otherwise, it may damage the
plastic components , even cause electric shock.
nt, clean frequency can be increased.
contact local dealer or consultant service center
When the filter is very dirty, use the water
(below 45℃) to clean it , and then put it in a
shady and cool place to dry.
It can be eliminated after restarting the unit.
If not, please contact qualified professionals
for service.

Phenomenon Solution
Checked items before
maintenance
Eliminate the odour
source. Clean the
filter.
Unit is operating un-
der auto mode?
Voltage is too low?
Your required temp-
erature exceeds the
set temperature
range?
Wait until the voltage
resumes normal.
Remove obstacles.
Filter is dirty? Clean the filter.
Adjust temperature to
proper range.
Is sensitivity of rem-
ote controller low;
fuzzy display or no
display?
Whether remote co-
ntroller is within the
signalreceiving range?
Disconnect power,
put back power, and
then turn on the unit
again.
No display when op-
erating remote cont-
roller?
Whether remote co-
ntroller is pointing at
the receiving window?
Check whether rem-
ote controller appears
to be damaged. If yes,
replace it.
Take the remote con-
troller close to indoor
unit. Turn off the fluo-
rescent lamp and then
try it again.
Eliminate obstacles.
Temperature can’t
be adjusted under
auto mode. Please
switch the operation
mode if you need to
adjust temperature.
During defrosting
under heating mode,
it may generate vapor,
which is a normal
phenomenon.
Select proper angle
and point the remote
controller at the rece-
iving window on indoor
unit.
Under heating mode,
indoor temperature is
reached to set temp-
erature?
Check the batteries.
rettabforewopehtfI ies
is too low, please rep-
lace them.
■
Whether there’s inte-
rference, such as
thunder, wireless
devices, etc.
●Power cord is overheating or damaged.
There’s abnormal sound during operation.
Air switch trips off frequently.
Air conditioner gives off burning smell.
Indoor unit is leaking.
Power failure?
The noise is the sound
of refrigerant flowing
inside the unit, which is
anormal phenomenon.
Is plug loose?
Wiring has malfunc-
tion?
Unit has restarted
immediately after
stopping operation?
Wait for 3min, and
then turn on the unit
again.
This is the sound of
friction caused by
expansion and
or
contraction of panel
or other parts due to
the change
of temp-
erature.
In order to prevent
blowing out cold air,
indoor unit will be
started after delaying
for several minutes,
which is a normal
phenomenon.
Reset the function.
Check items
Whether the function
setting for remote
controller is correct?
Indoor temperature
and humidity is high?
Heating mode is
turned on just now?
Reinsert the plug.
Check items Solution
Whether there’s od-
our source, such as
furniture and cigare-
tte, etc.
Air switch trips off
or fuse is burnt out?
Phenomenon
Ask professional to
replace air switch or fuse.
Odours are
emitted
Ask professional to
replace it.
Set tempe-
Pull out the plug.
Reinsert the plug after
about 3min, and then
turn on the unit again.
Set temperature
Signal receiving
range is 8m.
Whether there are
obstacles?
range: 16℃~30℃.
rature can’t
be adjusted
Do not repair or refit the air conditioner by yourself.
If the air conditioner operates under abnormal
conditions, it may cause malfunction, electric
shock or fire hazard.
Because indoor air
is cooled rapidly.
After a while, indoor
temperature and hu-
midity will be decrease
and mist will disappear.
Indoor unit
no action.
can’t receive
remote co-
Whether it's interfered
severely (such as sta-
tic electricity, stable
voltage?)
ntroller’s si-
gnal or remote
Set temperature is
controller has
in proper range?
Door and window
are open?
Cooling
(heating)
effect is
not good.
window.
Close door and
Fluorescent lamp in
room?
Air conditi-
abnormally
oner operates
Air conditioner is
Outdoor unit
has vapor
turned on or turned
Heating mode is
off just now?
Air inlet or air outlet
turned on?
“Water
of indoor unit is
noise
blocked?
flowing”
No air
emitted
Air conditioner is
turned on or turned
After reaching to set
off just now?
unit
from indoor
Cracking
noise
■
■
Air
Wait until power
recovery.
conditioner
can’t operate
Mist is emi-
tted from
General phenomenon analysis
Ple ase check below items before asking for
maint enance. If the malfunction still can’t be
eliminated, please contact local dealer or qualified
professionals.
●
●
●
●
indoor unit’s
air outlet
WARNING
When below phenomenon occurs,please turn
off air conditioner and disconnect power immedi-
ately, and then contact the dealer or qualified
professionals for service.
temperature, indoor
unit will stop blowing
out air.

NOTE CONCERNING PROTECTION OF ENVIRONMENT
is product must not be disposed of via normal household waste after its
service life, but must be taken to a collection station for the recycling of electri-
cal and electronic devices. e symbol on the product, the operating instructi-
ons or the packaging indicate such disposal procedures. e materials are
recyclable in accordance with their respective symbols. By means of re-use,
material recycling or any other form of recycling old appliances you are making
an important contribution to the protection of our environment. Please ask
your local council where your nearest disposal station is located.
PRODUCER
SINCLAIR CORPORATION Ltd.
1-4 Argyll St.
London W1F 7LD
Great Britain
www.sinclair-world.com
is product was manufactured in China (Made in China).
REPRESENTATIVE
SINCLAIR Global Group s.r.o.
Purkynova 45
612 00 Brno
Czech Republic
TECHNICAL SUPPORT
SINCLAIR Global Group s.r.o.
Purkynova 45
612 00 Brno
Czech Republic
Tel.: [phone] | Fax: [phone]
www.sinclair-solutions.com | [email protected]
INFORMATION CONCERNING USED REFRIGERANT MEDIUM
is unit is containing fluorinated gases included in the Kyoto protocol.
e maintenance and the liquidation must be carried out by qualified personnel.
Type of refrigerant: R32
e quantity of the refrigerant: Please see the unit label.
e value GWP: 675 (1 kg R32 = 0,675 t CO2 eq)
GWP = Global Warming Potential
Appliance filled with flammable gas R32.
In case of quality problem or other please contact your local supplier or authorized service center.
Emergency number: 112

NOTES

NOTES

NOTES

For downloading manual for this pro-
duct, please enter the model name at
this link:
Pre stiahnutie manuálu k tomuto pro-
duktu zadajte modelové označenie do
nasledujúceho odkazu:
Za preuzimanje priručnika za ovaj pro-
izvod unesite naziv modela na ovu
vezu:
Um das Handbuch für dieses Produkt
herunterzuladen, geben Sie bitte den
Modellnamen für diesen Link ein:
Termék kézikönyvének letöltéséhez
írja be a modell megnevezését az
alábbi linkre:
Za prenos navodil za uporabo tega
izdelka, vnesite ime modela na tej po-
vezavi:
Per scaricare il manuale di questo pro-
dotto, inserisci il nome del modello a
questo link:
Чтобы загрузить руководство для
этого продукта, введите обозначение
модели по следующей ссылке:
Para descargar el manual de este pro-
ducto, ingrese la designación del mo-
delo en el siguiente enlace:
Pro stažení manuálu k tomuto pro-
duktu zadejte modelové označení do
následujícího odkazu: