Skoda CITIGO IV User manual

OWNER´S MANUAL
ŠKODA CITIGOeiV
Your Owner’s Manual
Digital version available on the Internet
http://go.skoda.eu/owners-manuals
ŠKODA CITIGOeiV 08.2020
Angličtina/English
V1, R1, RoW, en_GB
1ST012720BB

Documentation of vehicle delivery
Vehicle Identification Number (VIN)
Date of vehicle delivery ________ / ________ / ________________
ŠKODA Partner
Stamp and signature of the vendor
I confirm that I have taken delivery of the vehicle in good condition, have received information on how to
operate it correctly, and have had the terms of the warranty explained to me.
Signature of the customer
Does the vehicle have an extended warranty?
YES
NO
Limitations of the ŠKODA extended warrantya)
_______________
or
_______________
or
_______________
a) Depending on which comes first.
Years:
km:
Miles:
Ax the vehicle data sticker here
Reprinting, reproduction or translation, either in whole or in part, is not permitted without the written consent
of ŠKODA AUTO a.s..
ŠKODA AUTO a.s. expressly reserves all rights relating to copyright laws.
Subject to change.
Issued by: ŠKODA AUTO a.s.
© ŠKODA AUTO a.s. 2020
1ST012720BB

Vehicle owner
First Vehicle owner Second Vehicle owner
This vehicle with the registration plate
__________________________________________
belongs to:
Title, name/company:
__________________________________________
__________________________________________
Address:
__________________________________________
__________________________________________
__________________________________________
Telephone:
__________________________________________
ŠKODA Partner:
Service consultant:
__________________________________________
Telephone:
__________________________________________
This vehicle with the registration plate
__________________________________________
belongs to:
Title, name/company:
__________________________________________
__________________________________________
Address:
__________________________________________
__________________________________________
__________________________________________
Telephone:
__________________________________________
ŠKODA Partner:
Service consultant:
__________________________________________
Telephone:
__________________________________________
1
Vehicle owner
1ST012720BB

Table of Contents
1 Vehicle owner
4 About the Owner's Manual
4 About the Owner's Manual
5 Explanations
6 Vehicle overviews
6 Front vehicle area
8 Rear vehicle area
9 Driver's seat
9 Centre console and passenger seat
10 Engine compartment
10 Warning lights
10 Functionality
10 Warning lights overview
11 Indicator lights overview
13 Correct and safe
13 Introductory notes for correct use
13 New vehicle or new parts
13 Regular checks
13 No improper vehicle adaptations
13 Keep sensors and cameras functional
13 Engine compartment
14 12-volt vehicle battery
14 Notes on the high-voltage system
15 Use electrical sockets in the vehicle
15 Before your journey
16 Safe driving
17 After an accident
19 Keys, locks and alarm system
19 Key
19 Central locking
20 Doors, windows and boot lid
20 Doors
20 Child safety lock on the rear doors
21 Window - with manual operation
21 Window - with electrical operation
21 Sun visors
21 Boot lid - with manual operation
22 Unlocking the boot lid
22 Seats, steering wheel and mirror
22 Front seat - with manual operation
22 Rear seats
23 Headrests
23 Steering wheel
24 Interior rear-view mirror
24 Wing mirror
25 Restraint systems and airbags
25 Seat belts
25 Child seat
27 Fasteners for child seats
29 Airbags
30 Key switch for the front passenger airbag
31 Lighting, windscreen wipers and
washers
31 Exterior lighting
33 COMING HOME, LEAVING HOME exterior
lighting
33 Replace light bulbs
36 Interior lighting
36 Interior ambient light
36 Windscreen wipers and washers
38 Heating and air conditioning system
38 Climatronic automatic air conditioning system
38 Stand-by air conditioning
39 Heated windscreen
39 Seat heating
40 Driver information system
40 Analogue instrument cluster
41 Driving data
41 Available mileage
42 Speed limit warning
42 Vehicle status
42 Infotainment Swing
42 Infotainment overview
42 System
43 Radio
44 Media
47 Telephone
49 ŠKODA Move&Fun Application
50 Online Services
50 ŠKODA Connect
50 ŠKODA Connect application
51 User registration and activation of the ŠKODA
Connect services
51 Remote access to the vehicle
51 Starting and driving
51 Start
52 Starting issues
52 Automatic gearbox
53 Vehicle driving mode
53 Economical driving style
54 Towing eye and towing procedure
54 Brakes
55 Handbrake
56 Driver assist systems
56 Braking and stabilising systems
56 Cruise control system
57 Lane Assist
58 Park Assist systems
58 Park Pilot parking aid
59 High-voltage system
59 High-voltage system and high-voltage battery
2Table of Contents

61 Charging of high-voltage battery
64 Charging cable
66 Engine compartment
66 Bonnet
66 Coolant
67 12 volt vehicle battery and fuses
67 12 volt vehicle battery
69 Using the jump-starting cable
70 Fuses
70 Fuses in the dash panel
71 Fuses in the engine compartment
72 Wheels
72 Tyres and rims
73 All-season or winter tires
73 Snow chains
74 Changing the wheel and raising the vehicle
75 Breakdown kit
76 Tyre pressure
77 Tyre pressure monitor
77 Wheel bolt cover caps
77 Full wheel frame
78 Storage space and interior equipment
78 Emergency equipment
78 Tool kit
78 Holder for reflective vest under the seat
78 Fasteners in the boot
78 Bag hooks in the boot
79 Fastening nets
79 Rigid boot cover
79 Variable loading floor in the boot
79 Overview of passenger compartment
80 Storage pockets on the inner sides of the
front seats
80 Car park ticket holder
81 Bottle tray in the storage compartment of the
front door
81 USB connections
81 Hook on the centre body pillar
81 Glasses compartment
82 Pen holder
82 Cup holder
82 Multimedia holder
82 Waste container
82 Ashtray and cigarette lighter
83 Phone holder
84 12-Volt power socket
84 Roof rack
84 Overview
85 Maintaining and cleaning
85 Service events
85 Service work, adjustments and technical
changes
86 Interior
87 Exterior
88 Technical data and specifications
88 Requirements for the technical data
88 Vehicle identification data
89 Maximum permissible weights
89 Operating weight
89 Vehicle dimensions
90 Engine specifications
90 Accident data recorder (Event Data Recorder)
90 Personal data
90 Information about the radio systems in the
vehicle
91 Rights arising from defective performance,
ŠKODA warranties
94 Index
3
Table of Contents

About the Owner's Manual
General points
This Owner's Manual applies to all chassis variants
of the vehicle, including all models and trim levels.
All possible trim levels are described here without
identifying them as special trims, model variants or
market-dependent equipment. This means that not
all the trim components described in this Owner's
Manual are available in your vehicle.
The images in this Owner’s Manual are for illustra-
tive purposes only. The images may dier from your
vehicle; these are for general information purposes
only.
ŠKODA AUTO is constantly working on the further
development of all vehicles. It is therefore possible
for changes to be made at any time to the scope of
delivery in terms of shape, equipment and technolo-
gy. The information contained in this Owner's Man-
ual corresponds to the information available at the
time of going to press.
No legal claims can therefore be derived from the
technical data, illustrations and information in this
Owner’s Manual.
Digital version of the Owner's Manual
The printed Owner’s Manual contains the most im-
portant information regarding vehicle operation and
vehicle maintenance.
Complete information is included in the digital ver-
sion of the Owner's Manual. This is available on the
ŠKODA web pages as well as in the mobile applica-
tion which can be downloaded.
http://go.skoda.eu/owners-manuals
About the Owner's Manual
General
This Owner's Manual applies to all chassis variants
of the vehicle, including all models and trim levels.
All possible trim levels are described here without
identifying them as special trims, model variants or
market-dependent equipment. This means that not
all the trim components described in this Owner's
Manual are available in your vehicle.
The images in this Owner’s Manual are for illustra-
tive purposes only. The images may dier from your
vehicle; these are for general information purposes
only.
ŠKODA AUTO is constantly working on the further
development of all vehicles. It is therefore possible
for changes to be made at any time to the scope of
delivery in terms of shape, equipment and technolo-
gy. The information contained in this Owner's Man-
ual corresponds to the information available at the
time of going to press.
No legal claims can therefore be derived from the
technical data, illustrations and information in this
Owner’s Manual.
4About the Owner's Manual

Explanations
Terms used
- A workshop that carries out
specialist service tasks for ŠKODA vehicles. A
specialist can be a ŠKODA Partner, a ŠKODA
Service Partner, or an independent workshop.
- A workshop that has
been contractually authorised by ŠKODA AUTO
or its distribution partner to perform service
work on ŠKODA vehicles and to sell ŠKODA
Genuine Parts.
- A company that has been con-
tractually authorised by ŠKODA AUTO or its dis-
tribution partner to sell new ŠKODA vehicles
and, when applicable, to service them using
ŠKODA Genuine Parts and sell ŠKODA Genuine
Parts.
Text notes
- short press (e.g. a button) within 1 second
- long press (e.g. a button) for more than 1
second
Direction indications
All direction indications, such as “left”, “right”,
“front”, “rear”, relate to the forwards direction of
travel of the vehicle.
DANGER
Texts with this symbol indicate dangerous situations
which, if the safety instructions are not observed,
will result in death or serious injury.
WARNING
Texts with this symbol indicate dangerous situations
which, if the safety instructions are not observed,
could result in death or serious injury.
CAUTION
Texts marked with this symbol indicate dangerous
situations which, if the safety instructions are not
observed, could result in minor or moderate injury.
NOTICE
Texts with this symbol indicate situations which, if
the corresponding instructions are not observed, will
result in damage to the vehicle.
Texts with this symbol contain additional informa-
tion.
“Specialist garage”
“ŠKODA Service Partner”
“ŠKODA Partner”
“Press”
“Hold”
5
Explanations

Vehicle overviews
Front vehicle area
AUnder the windscreen
▶Camera for assist systems
▶Light sensor for automatic driving light circuit » page 31
▶Rain sensor for automatic wiping » page 36
BWindscreen - heating » page 39.
CWindscreen wiper – operation » page 36
DHeadlight
▶Operation » page 31
▶Replace light bulbs » page 33
EBonnet release lever (on the inside of the flap) » page 66
FCover for screw-in towing eye socket » page 54
GFog lights
▶Operation » page 31
▶Replace light bulbs » page 33
HWheels
▶Tyres and rims » page 72
▶Changing the wheel and raising the vehicle » page 74
▶Breakdown kit » page 75
▶Tyre pressure » page 76
▶Tyre pressure monitor » page 77
IDoor handles - open doors » page 20
JExterior mirror - operation » page 24
KSide door windows
▶Front window operation » page 21
▶Rear window operation » page 21
6Vehicle overviews › Front vehicle area

›Keep the sensors and cameras for the assist systems clean » page 13.
7
Vehicle overviews › Front vehicle area

Rear vehicle area
ARear window - heating » page 39
BRear window wiper and washer - Operation » page 36
CTail lights
▶Operation » page 31
▶Replace light bulbs » page 33
DHandle of the boot lid » page 21
EUltrasonic sensors for assist systems
FCover for the charging socket » page 61
▶Sticker with possible display status for the charging indicator light
›Keep the sensors and cameras for the assist systems clean » page 13.
8Vehicle overviews › Rear vehicle area

Driver's seat
ADoor opening lever » page 20
BLight switch » page 31
CAir outlet nozzle
DOperating lever (depending on equipment):
▶Turn signal and main beam » page 31
▶Speed regulating system » page 57
EButtons/dials on the multifunction steering
wheel » page 43, » page 45, » page 47
FInstrument cluster » page 40
GOperating lever:
▶Windscreen wipers and washers » page 36
▶Information system » page 40
HIgnition lock » page 51
ISteering wheel with horn/with driver's front air-
bag » page 29
JSafety lever for steering wheel adjust-
ment » page 23
KBonnet release lever » page 66
LExterior mirror operation » page 24
MButtons
▶Window operation » page 21
▶Central locking » page 20
Centre console and passenger seat
AInfotainment » page 42
BButtons (depending on the equipment):
▶Climatronic operation » page 38
▶Heated windscreen » page 39
▶Heated rear window » page 39
▶Left seat heating » page 39
▶Button for hazard warning light sys-
tem » page 31
▶Lane Assist - switch o/on » page 57
▶Right seat heating » page 39
CAir outlet nozzle
DDoor opening lever » page 20
EWindow operation in the passenger
door » page 21
FIn storage compartment:
Button for the tyre pressure monitor dis-
play » page 77
GSelector lever » page 52
HParking brake » page 55
IButtons (depending on the equipment):
▶/ Selection of drive mode » page 53
▶Switch on charging of high-voltage bat-
tery » page 61
9
Vehicle overviews › Driver's seat

Engine compartment
ABrake fluid reservoir » page 54
B12-Volt vehicle battery » page 67
CFuse box » page 71
DWindscreen washer fluid reservoir » page 37
ECoolant expansion reservoir » page 66
Warning lights
Functionality
WARNING
Disregarding the lighting up of the warning lights and
the associated messages on the display of the instru-
ment cluster can lead to accidents, serious injuries or
damage to the vehicle.
The warning lights in the instrument cluster indicate
certain functions or faults.
The illumination of some of the indicator lights may
be accompanied by acoustic signals and messages in
the instrument cluster display.
Warning lights overview
After switching on the ignition, some indicator lights
light up briefly as a function test of the vehicle sys-
tems. If the tested systems are in order, the respec-
tive indicator lights go out a few seconds after the
ignition is switched on or after the engine has been
started.
For further details » page 10, Functionality.
Symbol Meaning
Front seat belt not fas-
tened » page 25.
12-volt vehicle battery is not charg-
ing » page 68.
Coolant level is too low » page 66.
Brake fluid level is too
low » page 55.
Electromechanical brake booster
faulty » page 56.
Together with - Brake system and
ABS faulty » page 56.
Parking brake on » page 55.
Power assisted steering faul-
ty » page 23.
Fault in electric drive sys-
tem » page 60.
illuminated along with - Electrical
system overheated » page 60.
Illuminated - low state of charge of
the high-voltage battery » page 63.
flashes - the high-voltage battery is
charged » page 62.
10 Vehicle overviews › Engine compartment

Symbol Meaning
Low state of charge of the high-volt-
age battery » page 64.
Rear fog light switched
on » page 32.
Along with - Recuperation er-
ror » page 53.
Fault in electric drive sys-
tem » page 60.
Along with - Brake system is faul-
ty » page 55.
ABS faulty » page 56.
Worn brake pads » page 55.
Tyre pressure control system faul-
ty » page 77.
Tyre pressure
change » page 73, » page 77.
Power assisted steering faul-
ty » page 23.
Fault in the engine control sys-
tem » page 60.
Flashes together with - Key
switch for airbag deactivation faul-
ty » page 30.
Front passenger airbag switched
o » page 30.
Front passenger airbag switched
on » page 30.
Airbag system faulty » page 30.
Illuminates for 4 seconds and then
flashes - Airbag or belt tensioner de-
activated with diagnostic de-
vice » page 29.
Illuminates - ESC or ASR faul-
ty » page 56.
Flashing - ESC or ASR is engag-
ed » page 56.
Lane Assist intervenes » page 57.
Turn signal light,
left » page 31, » page 32.
Turn signal light,
right » page 31, » page 32.
Front fog lights switched
on » page 32.
Symbol Meaning
The selector lever is
locked » page 52.
Lane Assist is activated and ready to
intervene » page 57.
The cruise control system controls
the driving speed » page 56.
High beam or flasher activa-
ted » page 31.
Rear seat belt not fas-
tened » page 25.
A rear seat belt is fas-
tened » page 25.
Low outside temperature » page 40.
Service event » page 85.
The charging plug is connected to
the charging socket » page 62.
Cruise control activated » page 56.
Indicator lights overview
After switching on the ignition, some indicator lights
light up briefly as a function test of the vehicle sys-
tems. If the tested systems are in order, the respec-
tive indicator lights go out a few seconds after the
ignition is switched on or after the engine has been
started.
Symbol Meaning
Front seat belt not fas-
tened » page 25.
12-volt vehicle battery is not charg-
ing » page 68.
Coolant level is too low » page 66.
Brake fluid level is too
low » page 55.
Electromechanical brake booster
faulty » page 56.
Together with - Brake system and
ABS faulty » page 56.
Parking brake on » page 55.
Power assisted steering faul-
ty » page 23.
11
Warning lights › Indicator lights overview

Symbol Meaning
Fault in electric drive sys-
tem » page 60.
illuminated along with - Electrical
system overheated » page 60.
Illuminated - low state of charge of
the high-voltage battery » page 63.
flashes - the high-voltage battery is
charged » page 62.
Low state of charge of the high-volt-
age battery » page 64.
Rear fog light switched
on » page 32.
Along with - Recuperation er-
ror » page 53.
Fault in electric drive sys-
tem » page 60.
Along with - Brake system is faul-
ty » page 55.
ABS faulty » page 56.
Worn brake pads » page 55.
Tyre pressure control system faul-
ty » page 77.
Tyre pressure
change » page 73, » page 77.
Power assisted steering faul-
ty » page 23.
Fault in the engine control sys-
tem » page 60.
Flashes together with - Key
switch for airbag deactivation faul-
ty » page 30.
Front passenger airbag switched
o » page 30.
Front passenger airbag switched
on » page 30.
Airbag system faulty » page 30.
Illuminates for 4 seconds and then
flashes - Airbag or belt tensioner de-
activated with diagnostic de-
vice » page 29.
Illuminates - ESC or ASR faul-
ty » page 56.
Flashing - ESC or ASR is engag-
ed » page 56.
Symbol Meaning
Lane Assist intervenes » page 57.
Turn signal light,
left » page 31, » page 32.
Turn signal light,
right » page 31, » page 32.
Front fog lights switched
on » page 32.
The selector lever is
locked » page 52.
Lane Assist is activated and ready to
intervene » page 57.
The cruise control system controls
the driving speed » page 56.
High beam or flasher activa-
ted » page 31.
Rear seat belt not fas-
tened » page 25.
A rear seat belt is fas-
tened » page 25.
Low outside temperature » page 40.
Service event » page 85.
The charging plug is connected to
the charging socket » page 62.
Cruise control activated » page 56.
12 Warning lights › Indicator lights overview

Correct and safe
Introductory notes for correct use
▶Read this Owner's Manual carefully, as proceeding
in accordance with this manual is a prerequisite for
the correct use of the vehicle. This Owner's Manual
should therefore always be in the vehicle.
▶When using the vehicle, the generally binding legal
provisions that are specific to the country must be
observed. Such as those for transporting children,
switching o airbags, using tyres, road trac and
the like.
▶Do not exceed the maximum permissible weights
and loads.
▶Do not exceed the maximum permissible roof load.
▶Use the prescribed operating fluids.
▶Drive on roads that meet the technical vehicle pa-
rameters. Obstacles that exceed the ground clear-
ance of the vehicle » page 89 can damage the ve-
hicle when driving over them.
▶Care must be taken during operations related to
operation, maintenance and self-help to avoid
damage to the vehicle or injury. If required, seek
the help of a specialised garage.
▶All work on the vehicle’s safety systems e.g. on the
seatbelts or the airbag system, may only be carried
out by a specialist garage.
▶When using accessories, please note the instruc-
tions in the accessory manufacturer’s instruction
manual. These include child seats, roof racks, com-
pressors etc.
▶Please note the service intervals.
New vehicle or new parts
New brake pads
New brake pads do not provide the optimum braking
eect during the first 200 km, they have to be worn
in first. Therefore, drive very carefully.
New tyres
New tyres do not have optimum grip for the first
500 km. Therefore, drive very carefully.
Regular checks
What should be taken into account before driving?
A vehicle with technical defects can increase the risk
of accidents and injuries.
Eliminate any defects before driving. If required,
seek the help of a specialised garage.
Pay special attention to the following points.
▶Is the tyre undamaged?
▶Is the tyre tread sucient?
▶Is the tyre pressure sucient?
▶Do the headlamps, brake and turn signals work?
▶Is the windscreen in good condition?
▶Is the brake fluid and coolant level OK?
▶Are the air outlet nozzles or air intake in front of
the windscreen free from obstruction?
▶Are the windscreen wiper and washer system and
windscreen wiper blades functional?
▶Is the windscreen washer fluid level sucient?
▶Are the windscreen wiper blades in good condi-
tion?
▶Are all seatbelt system components in good work-
ing order? Are the seatbelts clean and have the
buckles been unclogged?
▶Is the spoiler working properly?
▶Are parts and components of the vehicle still visi-
bly attached?
▶Are there no stains or operating fluids under the
vehicle?
No improper vehicle adaptations
Improper changes and maintenance can cause mal-
functions and impair safety-related and other func-
tions of the vehicle.
▶We recommend that adaptations, repairs and tech-
nical changes to the vehicle should only be carried
out by a specialist garage.
▶Do not cover the engine with additional insulation
material e.g. with a cover.
Keep sensors and cameras functional
Some functions of your vehicle are supported by
sensors and cameras on the inside and outside of the
vehicle.
Accessories installed on the vehicle rear, such as bi-
cycle carriers, can impair the function of the systems
and cameras.
▶Do not cover or paste the sensors and cameras and
keep them clean.
▶If you suspect damaged sensors or cameras, use
the help of a specialist company.
Engine compartment
Before opening the engine compartment flap
Risk of scalding! Do not open the engine compart-
ment flap if steam or coolant comes out of the en-
gine compartment.
▶Stop the engine and allow it to cool.
▶Remove the ignition key.
13
Correct and safe › Introductory notes for correct use

When working in the engine compartment
▶Keep children away from the engine compartment.
▶Follow the safety instructions listed in the chapter
relating to the high-voltage system » page 59,
What you should be mindful of.
▶Do not touch the radiator fan. The radiator fan can
turn itself on, even when the ignition is o.
▶Do not touch electrical cables. Avoid short circuits
in the electrical system and on the 12-volt vehicle
battery.
▶Do not smoke near the vicinity of the engine and
refrain from handling open flames or sparks.
▶Do not leave any objects in the engine compart-
ment.
Handling operating fluids
Your vehicle needs various fuels to operate that can
aect health or the environment when they are
emitted. These include e.g. battery acid of the 12-
volt vehicle battery, coolant and brake fluid.
▶Only use operating fluids outdoors or in well-venti-
lated areas. If required, wear protective equipment.
▶Do not use or check operating fluids with the en-
gine running.
▶In the event of contact with operating fluids, wash
aected areas with warm water. If required, seek
medical help.
▶Store cloths soiled by operating fluids in a well-
ventilated place until disposal. Cloths with residues
of operating fluids can ignite and cause a fire.
12-volt vehicle battery
Handling the 12-volt vehicle battery
The battery acid of the 12-volt vehicle battery is se-
verely caustic. Improper handling of the 12-volt vehi-
cle battery can cause an explosion, fire, chemical
burns or poisoning!
▶When handling the 12-volt vehicle battery, eye and
skin protection must be worn.
▶Do not tilt the 12-volt vehicle battery, as it may
leak battery acid.
▶If battery acid comes into contact with skin, wash
the aected areas with water for a few minutes.
Seek medical assistance without delay.
▶Do not charge a frozen or thawed 12-volt vehicle
battery. Replace a frozen 12-volt vehicle battery.
▶Do not use a damaged 12-volt vehicle battery.
▶Short circuit! Do not connect the battery poles of
the 12-volt vehicle battery.
Notes on the high-voltage system
DANGER
Improper handling of the high-voltage system and
battery can result in burns, injuries or fatal electric
shock.
▶It must always be assumed that the high-voltage
battery is charged and that the high-voltage sys-
tem is live. This also applies when the electric drive
is switched o and the ignition is switched o.
▶Do not touch the high-voltage cables or the high-
voltage battery, even with the aid of other objects.
▶Do not carry out any work on the high-voltage sys-
tem or the high-voltage battery.
▶Do not open or repair the components of the high-
voltage system.
▶Do not replace, remove or disconnect the orange
high-voltage cables.
▶Do not open, replace, or remove the cover of the
high-voltage battery.
▶Work on the high-voltage system and the systems
influenced by it may only be carried out by qualified
service technicians.
▶When working on the high-voltage system and the
high-voltage battery, the specifications and guide-
lines of the ŠKODA AUTO company must be ad-
hered to.
▶Before carrying out any work on the vehicle, where
there is a risk of damaging the components of the
high-voltage system, the vehicle must be free from
any voltage. This work may only be carried out by
qualified service technicians.
▶Damage to the vehicle or the high-voltage battery
can result in the escape of toxic and flammable
gases. Open the windows so that any escaping
gases can escape from and leave the vehicle.
▶Avoid contact with liquids and gases leaking from
the high-voltage battery.
▶In the event of fire, leave the vehicle and stay at a
safe distance. Inform rescuers about the fact that
it is a vehicle with a high-voltage bat-
tery» page 17, After an accident.
WARNING
▶The air supply to the electric drive must not be re-
stricted and the electric drive must not be covered
by any additional insulating materials (e.g. by a cov-
er).
WARNING
Risk of an accident!
An vehicle with an electric drive does not make any
noise when driving or decelerating. It may not be no-
ticed by other road users.
14 Correct and safe › 12-volt vehicle battery

Use electrical sockets in the vehicle
Improper handling of the sockets may lead to life-
threatening electric shock or a fire.
▶The sockets can become warm during operation.
Do not touch warm sockets.
▶Protect sockets from liquids.
▶If moisture does manage to get into the power
socket, completely dry out the socket before re-
use.
▶Do not insert any objects into the socket contacts.
Before your journey
Adults and children, cargo and objects - everything
has its place in the vehicle. Observe the following in-
structions so that all occupants are protected in the
best possible way in the event of an accident.
Before you go
▶Ensure that you have a good view of outside the
vehicle. Attach external devices (e.g. navigation
system) so that they do not restrict the view exter-
nally.
▶Adjust the rearview mirrors.
▶Close all doors and the engine compartment and
boot flap.
▶Stop the charging process and close the battery
charging flap.
▶Take up the correct sitting position, adjust the
seats correctly and fasten the seat belt properly.
Ensure that passengers do likewise. Always leave
the seat belt on while driving.
▶Only one person can be secured with a seat belt.
▶Make sure that the seat belts are not trapped, e.g.
in the door or in the seat.
▶Check seat belts, their locks and attachment points
for damage.
Sitting safely
For the safety of the occupants and to reduce the
risk of injury in the event of an accident, the follow-
ing instructions must be observed.
▶Stand the backrests upright. If the front passenger
seat backrest has been folded forward, only the
seat behind the driver's seat may be used for trans-
porting passengers.
▶Engage the rear seat backrests correctly.
▶Adjust the height-adjustable headrest so that the
top of the headrest is as close as possible to the
top of the head.
▶On the occupied rear seat, the headrest should not
be in the lower position although the upper edge of
the headrest should be at the same height as the
top of the head.
▶Keep your feet in the footwell.
▶Use the entire seat.
▶Do not lean forward or sit to the side.
▶Do not hold your limbs out the window.
›Adjust the driver's seat
in the longitudinal di-
rection so that the
pedals can be fully
pushed through with
slightly bent legs.
›Adjust the steering
wheel so that the dis-
tance Abetween the
steering wheel and
sternum is at least 25
cm.
›Adjust the angle of the backrest so that the steer-
ing wheel can be reached at the top with your arms
slightly bent.
›Move the passenger seat back as far as possible.
The front passenger must maintain a minimum dis-
tance of 25 cm from the dash panel.
Correct belt webbing arrangement
The webbing arrange-
ment is extremely impor-
tant for the seat belts to
oer the best possible
protection.
▶The shoulder strap
must run over the mid-
dle of the shoulder,
must never run over
the neck, and must lie
firmly against the body
(it must not run over loose layers of clothing).
▶The lap belt part must be placed in front of the pel-
vis and fit tightly.
▶In pregnant women, the lap belt part must be as
low as possible on the pelvis, so that no pressure is
exercised on the abdomen.
▶The webbing must not be pinched or twisted and
rub against sharp edges.
▶The webbing must not pass over solid or fragile
objects in clothing, such as a key ring, etc.
▶The tongue may only be inserted into the buckle of
the associated seat.
▶The webbing must be tight. Therefore, do not at-
tach clamps or similar items to the webbing for ad-
justing the seat belt according to body size.
15
Correct and safe › Use electrical sockets in the vehicle

Correct steering wheel position
▶Hold the steering
wheel with both hands
on the outer edge in
the "9 o'clock" and "3
o'clock" position. Oth-
erwise, you may expe-
rience serious injury to
the arms, hands and
head when deploying
the airbag.
Be mindful of the eect of the airbag system
Airbag systems can only properly protect if all occu-
pants have been secured and they are in the correct
seating position.
No persons, animals or objects such as cup holders
or hangers for clothes may be in the deployment
area of the airbags » page 29.
▶Do not cover or stick anything over the steering
wheel or the dash panel. The front airbags were
not able to deploy.
The front passenger airbag should be switched o in
some situations » page 30.
Securing children properly
▶Do not carry a child on your lap, and secure the
child and yourself with a seat belt.
▶Only transport children in a suitable child
seat » page 26.
Children under 150 cm tall will not be properly pro-
tected without a child seat. Children that have been
inadequately secured can be thrown through the ve-
hicle in the event of an accident or a sudden ma-
noeuvre. You can cause life-threatening injuries to
yourself and other occupants.
If children lean forward or assume a wrong sitting
position while driving, they are more likely to be in-
jured in the event of an accident. This is especially
true for children who are carried in the passenger
seat - when the airbag system triggers, they can be
seriously injured or killed!
A child that has been incorrectly secured in the
wrong sitting position - endangered by the side
airbag
The child should not be
in the deployment area
of the side airbag.
A child that has been properly secured in a child
seat
There must be enough
room between the child
and the exit area of the
side airbag for the side
airbag to oer the best
possible protection.
Transporting objects safely
When moving heavy objects, there is a shift in em-
phasis. Thus, the driving behaviour of the vehicle
changes.
▶Adjust driving speed and driving style to this
changed driving behaviour.
Unsecured or misplaced items may be thrown
around in the event of an accident or sudden ma-
noeuvre. There is a risk of serious injury and loss of
control of the vehicle!
In a rear-end collision at 50 km/h unsecured objects
are thrown forward with up to 50 times their weight.
A 1.5 litre water bottle is thrown with up to 75 kg.
▶Transport objects securely.
▶Stow objects so they do not hinder the driver.
Keep the driver footwell clear.
▶Stow small items in the storage compartments.
▶Do not leave lockable storage compartments open.
▶Do not let items protrude out of the slots. This
note does not apply to bottles in bottle trays.
▶Do not place any objects on the dash panel or on
the luggage compartment cover.
▶Do not exceed the maximum permissible load of
fasteners and shelves.
▶Distribute the load evenly in the luggage compart-
ment and fasten it so it cannot slip.
▶Place heavy objects in the luggage compartment
as far forward as possible.
Safe driving
Introductory notes
▶Pay attention when you are driving! As a driver, you
are fully responsible for road safety.
▶Always adjust driving speed to the road conditions
as well as the trac and weather conditions.
Paying attention to warning signals
The driver information system warns you with indi-
cator lights and messages in the event of any faults.
Failure to follow the warnings may increase the risk
of accidents and injuries.
16 Correct and safe › Safe driving

▶If the vehicle issues a warning signal, then park the
vehicle safely and follow the information displayed
in the instrument cluster display and information in
this owner's manual.
Use assistance systems
The assistance systems are only for support and do
not absolve you from your responsibility for driving
the vehicle.
The assistance systems are subject to physical and
technical limitations. Therefore, in certain situations,
system reactions may be perceived as undesirable or
delayed.
▶Stay alert and be ready to intervene.
▶Familiarise yourself with the assistance systems,
their limitations and operating conditions.
▶Activate, deactivate and adjust the assistance sys-
tems so that you have full control of the vehicle in
any trac situation.
Driving with a loaded roof rack
When transporting objects on the roof rack, the ve-
hicle’s driving behaviour changes.
▶Adapt your speed and driving style to this.
Driving through water
Water must not enter the vehicle systems!
▶Therefore, determine the water depth before driv-
ing through water. The water level must not ex-
ceed the lower edge of the lower beam.
▶Drive at max. walking speed. Otherwise, a wave
may form in front of the vehicle, increasing the wa-
ter level.
▶Never stop in the water, do not drive backwards
and never stop the engine.
Vehicle operation in dierent weather conditions
If you wish to operate your vehicle in countries with
dierent weather conditions from those specified,
please contact a ŠKODA Partner. They will advise
you if certain precautions need to be taken to ensure
the full functioning of the vehicle or to prevent dam-
age (e.g. coolant, 12-volt vehicle battery replace-
ment, etc.).
Is something wrong?
▶Pay attention to changes in vehicle handling.
▶If in doubt about safety, stop driving and seek the
help of a specialist garage.
▶Unusual vibrations or the vehicle pulling to the side
may indicate a puncture.
▶If tyre pressure loss is very quick, try to stop the
vehicle carefully without heavy steering or heavy
braking.
▶Immediately remove foreign bodies stuck in the
tyre tread.
▶Do not remove foreign objects that have penetra-
ted into the tyre. Check the tyre pressure and seek
the help of a specialised garage.
▶Immediately remove any objects jammed under
the floor of the vehicle. These can damage the ve-
hicle or ignite and cause a fire.
Stop the vehicle safely.
A vehicle that has not been secured may roll away
and cause accidents.
▶For parking, look for a place with suitable ground.
Do not park the vehicle on flammable materials
such as dried leaves, spilt fuel. Hot vehicle parts
can cause a fire.
Carry out the following activities in the specified or-
der when parking.
›Stop the vehicle and keep the brake pedal de-
pressed.
›Secure the vehicle with the parking brake.
›Move the selector lever to position .
›Turn o the engine.
›Release the brake pedal.
Exiting the vehicle
Do not leave children unattended in the vehicle!
▶Children may injure themselves when handling the
seats, releasing the parking brake etc.
▶In emergency situations, children are not able to
leave the vehicle on their own or help themselves.
▶At very high or very low temperatures, there is
danger to life!
After an accident
What to do after an accident
Where possible, please observe the following in-
structions.
›Switch o the ignition.
›Turn on the hazard warning lights.
›Put on the reflective vest.
›Set up the warning triangle to warn other road
users.
›Stay at a safe distance from the vehicle, along with
any passengers.
›Report the accident to the emergency services and
inform them that it concerns a vehicle with a high-
voltage battery.
›Wait for the emergency services to arrive.
If the airbags or the belt tensioners trigger in the
event of an accident, the high-voltage system is au-
tomatically deactivated at the same time.
17
Correct and safe › After an accident

Safety systems
After an accident, the safety systems of the vehicle,
e.g. seatbelts and airbag system, may be out of ac-
tion.
▶Have the vehicle's safety systems checked by a
specialist garage, even if no load or trip has occur-
red.
▶Have damaged, loaded or triggered components of
the safety systems replaced by a specialist garage.
What to do in the event of a fire
Where possible, please observe the following in-
structions.
›Switch o the ignition.
›Turn on the hazard warning lights.
›Put on the reflective vest.
›Set up the warning triangle to warn other road
users.
›Stay at a safe distance from the vehicle, along with
any passengers.
›Report the fire to the emergency services and in-
form them that it concerns a vehicle with a high-
voltage battery.
›Wait for the emergency services to arrive.
WARNING
▶Do not try to extinguish the fire yourself.
▶Do not stand close to the burning vehicle.
18 Correct and safe › After an accident