Skyhawk Kiwi Instruction Manual

Installation & User Manual

2 3
Index:
Introduction .......................................................................................................................
Layout Summary.............................................................................................................
Installation .......................................................................................................................
Start-Up Operation ..........................................................................................................
Shut-Down Operation/Reset Operation..............................................................................
Battery Replacement .........................................................................................................
LED Indicators ................................................................................................................
Safety, FCC and Warranty.................................................................................................
3
4 - 5
6 - 8
9
10
11 - 12
13
14 - 16
Introduction:
Unpacking and Inspection:
Before you begin installation, unpack and verify you have all the correct parts.
(1) Skyhawk Kiwi
(3) AAA Lithium batteries (pre-installed in Skyhawk Kiwi)
(2) Set of 3M dual-lock strips
(2) Mounting magnets
(1) Lanyard
(1) Quick start guide
(1) Warranty card
(1) Reed switch accessory pack*
If you are missing any of these parts STOP and request a replacement on sky-hawk.com/warranty.
*Accessory pack ordered separately

4 5
Skyhawk Kiwi Layout Summary:
Front of Unit
LED Indicator - This multicolored LED indicator will indicate when the Skyhawk is booting, has a low battery
or is transmitting an alert. More details on the indicators colors can be found on page 13.
Mounting Cutout - This cutout can be used in conjunction with the supplied lanyard to mount on a peg or hook.
Front Button - This multi-use button can be used for various functions. See pages 9 and 10 for more details.
Mounting CutoutLED Indicator
Front Button
Rear of Unit (with rear cover removed)
+
-
+
-
+
-
Battery Holder
Battery Holder - The battery holder accommodates 3 x AAA batteries. It is suggested that 1.5 volt lithium
batteries are used for extended life.

6 7
Skyhawk Kiwi Installation:
The Skyhawk Kiwi can be installed using four main methods that include using the supplied 3M dual-lock strips,
hanging the unit using the supplied lanyard (or using your own nail or hook) or by placing the unit on or in the
object to be protected.
Method 1 : 3M Dual-Lock Strips
Step 1: In the accessory kit locate the two sets of 3M dual-lock strips. Keep these strips together and do not
separate them at this time!
Step 2: Clean the rear surface of the Skyhawk Kiwi for proper bonding of the strips.
Step 3: Peel one side only of each set of strips to expose the adhesive and ax to the rear of the unit.
Step 4: Make sure the area of where the Skyhawk Kiwi will be attached has a clean surface for proper bonding of
the strips. Do not separate the strips from the back of the unit at this time!
Step 5: Peel the remaining side of each of the strips to expose the adhesive and position it on the object and press
down on the whole Skyhawk unit. Do not remove the Skyhawk at this time - give the 3M dual-lock adhesive about
30-minutes to bond.
Attach
to
Object
Skyhawk Kiwi Installation:
Method 2 : Self-Stick Mounting Magnets
Step 1: In the accessory kit locate the two self-stick mounting magnets.
Step 2: Clean the rear surface of the Skyhawk Kiwi for proper bonding of the magnets.
Step 3: Peel o the paper to expose the adhesive and ax magnets to the rear of the unit.
Step 4: The Skyhawk is ready to be mounted. Make sure the area where the Skyhawk Kiwi will be attached is
magnetic, and has a clean surface for proper mounting of the magnets.
Attach
to
Object

8 9
Method 3 : Lanyard, Nail or Hook
Step 1: In the accessory kit locate the lanyard.
Step 2: Attach the lanyard through the mounting cutout on the top of the unit.
Step 3: Hang the Skyhawk Kiwi o of the lanyard on a hook or nail. If the hook or nail is small enough to t
through the mounting cutout then the use of the lanyard might not be needed.
Skyhawk Kiwi Installation (continued):
Method 4 : On or in the object to be protected
The Skyhawk Kiwi can be placed on or in the object that is being monitored.
Prevent Falling Hazard Prevent Unit Fall Damage
Installation - Safety Guidelines:
Make sure when placing the SKYHAWK KIWI on an object that it is securely attached and cannot fall o and
injure someone or fall onto a hard surface and damage the unit.
Make sure that when placing the SKYHAWK KIWI it will not interfere with other equipment.
Skyhawk Kiwi Start-Up Operation:
Before moving forward with the unit operation you must download the app onto your smart device and sign up
for an account.
Step 1: Download and install the Skyhawk CE app from the Apple or Goggle Play store onto your compatible
smart device. Go to sky-hawk.com for more detailed information on which devices are supported.
Step 2: Make sure the unit is powered on by pressing the Kiwi button once; during this power up cycle the LED
indicator will blink GREEN. After unit is powered up it will automatically send a turn ON alert to the smart device
app.
Step 3: After the initial boot up the unit is now ready to accept a trigger from any of the activated on board sensors.
When sending a trigger there are two stages of LED indicators. The rst stage checks the battery and will indicate
a good battery with two GREEN blinks or for a low battery two RED blinks. The second stage makes the cellular
connection to the application server which normally occurs about 30 seconds after the initial trigger. If the trigger
information is sent successfully to the network then the LED indicator will go solid GREEN for about 6 seconds
or for a failed connection go solid RED for about 6 seconds. Failed connection have an automatic retry interval.
Press Once
Blinking GREEN
Solid GREEN
for 6 seconds
Solid RED
for 6 seconds
Transmission
SUCCESS
Transmission
FAILED
Step 4: After the trigger the unit will return to power savings mode and be ready for the next trigger until after the
specied times set in the Alert Interval Options in the app.

10 11
Skyhawk Kiwi Shut-Down Operation:
When the Skyhawk is not going to be used for an extended period of time (more than a few weeks) to monitor an
object then it should be powered down to conserve battery life.
Step 1: Press the Kiwi button twice within 3 seconds.
Step 2: During the power down process (while the LED is blinking RED) the unit will send an alert to make sure
that the registered owner of the device is notied the Skyhawk is going o-line.
Press Twice
within
3 seconds
Blinking RED
Skyhawk Kiwi Reset Operation:
Resetting allows the unit to communicate back to the mobile application and allow the user to put the unit back
into normal operation or set a corrected pause schedule. One of the top reasons to perform this action would be if
the user loaded too long of a “pause” schedule on the Skyhawk.
Step 1: Press and HOLD the Kiwi button for more than 5 seconds but less then 10 seconds.
Step 2: The LED will begin to rapidly blink RED (for about 5 seconds) while the reset is being performed.
Hold for
>5 seconds
but
<10 seconds
Blinking RED
The Skyhawk Kiwi comes with three AAA 1.5 volt lithium batteries already installed. Depending upon use it may
take several years before the batteries need to be replaced. When they are replaced it is suggested to use a high
quality name brand AAA lithium battery like an Energizer Advanced or Ultimate Lithium battery.
Skyhawk Kiwi Battery Replacement:
Step 1: Remove the rear cover screws of the Skyhawk Kiwi using a Phillips screwdriver. Make sure to turn the
screws counter clock-wise.
Step 2: Remove the rear cover. There may be a gasket holding the unit together so it might take a small bit of force
to separate the rear cover from the front. There will also be two small O-rings in between the two covers at the
screw hole locations. Be sure not to misplace these as they provide the water-tight seal for the unit.

12 13
Step 3: Remove and dispose of the old batteries properly.
Step 4: Insert new batteries taking note of the direction symbols.
+
-
+
-
+
-
Step 5: Replace cover with Phillips screws and O-rings. Turn screws clock-wise making sure not to overtighten.
Skyhawk Kiwi Battery Replacement (continued): Skyhawk LED Indicators:
Power ON -----------------------------------------> Slow GREEN blinking (1 per second)
Power OFF --------------------------------------- > Slow RED blinking (1 per second)
Trigger and Transmit w/Good Battery ------- > Two GREEN blinks
Trigger and Transmit w/Low Battery ---------> Two RED blinks
Reset ---------------------------------------------- > Fast RED blinking (1 per second) for 5 seconds
Format -------------------------------------------- > Slow RED to BLUE to GREEN cycle (1 per second) for duration
Firmware Update ------------------------------- > Fast BLUE blinking (1/4 per second) for duration
*Success Indicator ------------------------------ > Solid GREEN for 6 seconds after operation
*Failure Indicator ------------------------------ > Solid RED for 6 seconds after operation
* These indicators are used to verify that a conguration change or rmware update to the unit has been either
successfully received or is incomplete (or failed the checksum).
While unit is on and not being triggered a status LED will ash every 5 seconds:
Last transmission was successful --------------> Very fast GREEN blink (once)
Last transmission failed ------------------------ > Very fast RED blink (once)
Unit currently paused -------------------------- > Very fast BLUE blink (once)
LED Indicator
The Skyhawk Kiwi is equipped with a multi-color LED indicator for feedback status to the user.
Below is a chart of the status indicators:

14 15
Skyhawk Reed Switch Magnet (ACCESSORY-RS1W or RS1G) Layout Summary:
Reed Switch Magnet - This device is to be used as an accessory in conjunction with the reed switch sensor built
into the Skyhawk Kiwi. The reed switch can be used as an alternate event trigger when separated with the unit.
Alignment Notch - This notch is used for proper alignment of the reed switch and the accompanying magnet.
When mounting the Skyhawk Kiwi, ensure that the reed switch magnet is within 1"of the alignment notch. Also
ensure that the top of the magnet is level with the face of the Skyhawk Kiwi, as shown in the second view above.
See page 15 for additional information on alignment and mounting instructions.
Skyhawk Reed Switch Magnet (ACCESSORY-RS1W or RS1G) Mounting Instructions:
Reed switch magnet
Alignment Notch
Adhesive Strips
Spacer Magnet
Mounting
Screws
The reed switch magnet can be mounted using either the double-sided adhesive strips or mounting screws.
Mounting Instructions:
Step 1: The reed switch accessory kit has three (3) double-sided adhesive strips, two (2) mounting screws, two (2)
spacers and one (1) reed switch magnet. These are all illustrated below.
Step 2: Clean the rear surface of the magnet, peel back the paper of an adhesive strip, and stick to the back of
magnet.
Step 3: Peel back the paper on the second side of the adhesive strip, and stick to the desired mounting location
(door, wall, etc.) ensuring that the surface is clean and free of debris. Alternatively, use a spacer and another adhe-
sive strip if additional clearance from the mounting surface is necessary for alignment (refer back to page 14 for
proper alignment instructions).
Step 4 (optional): Using a Phillips head screwdriver, fasten the mounting screws through the clearance holes by
turning them clockwise and pressing them into the mounting surface.
Triggering Device with Reed Switch:
The Skyhawk Kiwi will send an alert when the reed switch magnet is separated from the unit. The Kiwi can detect
the reed switch magnet up to 1 inch away, so moving the magnet outside of this range will trigger the unit and send
an alert. See page 13 for a detailed list of notications and LED indicators for your Skyhawk Kiwi.
0"- 1"Gap

16 17
RADIO AND TELEVISION INTERFERENCE: This equipment has been tested and found to comply
with the limits, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
You may also nd helpful the following booklet, prepared by the FCC: “How to Identify and Resolve
Radio-TV Interference Problems.” This booklet is available from the U.S. Government Printing Oce,
Washington D.C. 20402.
Changes and Modications not expressly approved by the manufacturer or registrant of this equipment
can void your authority to operate this equipment under Federal Communications Commissions rules.
IC ES 003 : This Class B digital apparatus complies with Canadian ICES-003 C et appareil numérique de
la classe B est conform e à la norme NMB-003 du Canada.
FCC AND COMPLIANCEIMPORTANT SAFETY INFORMATION
USE RESTRICTIONS AND NOTICES FOR SKYHAWK KIWI
SAFETY AND USE RESTRICTIONS
DO NOT USE SKYHAWK KIWI:
• IN PLACE OF A LIFE SAFETY DEVICE.
• FOR MEDICAL MONITORING.
• IN A MANNER THAT VIOLATES ANY FEDERAL, STATE, LOCAL, ADMINISTRATIVE OR
OTHER LAW, REGULATION, OR ORDINANCE, INCLUDING BUT NOT LIMITED TO
GOVERNANCE OF CRIMINAL OR ILLEGAL ACTIVITY, DATA PRIVACY
AND SECURITY, HEALTH AND SAFETY, ANIMAL WELFARE AND/OR WILDLIFE TRAP
PING.
DO NOT ATTACH SKYHAWK KIWI DIRECTLY TO A LIFE SAFETY OR MEDICAL MONITORING
DEVICE.
DO NOT PLACE OR POSITION SKYHAWK KIWI WHERE IT COULD INTERFERE WITH SAFE
OPERATION AND FUNCTIONALITY OF LIFE SAFETY, MEDICAL MONITORING OR OTHER
EQUIPMENT.
BATTERIES:
The SKYHAWK KIWI uses hermetically sealed lithium iron disulde batteries. Under normal conditions of use,
lithium iron disulde batteries are non-toxic and are not hazardous waste per the United States Resource Con-
servation and Recovery Act (RCRA) - 40 CFR Part 261 Subpart C. Dispose of in accordance with all applicable
federal, state and local regulations.
WARNING:
BATTERIES CAN EXPLODE OR LEAK AND CAUSE BURNS IF INSTALLED BACKWARDS, DISAS-
SEMBLED, CHARGED, OR EXPOSED TO WATER, FIRE OR HIGH TEMPERATURE. EXPOSURE
TO THE INGREDIENTS CONTAINED WITHIN OR THEIR COMBUSTION PRODUCTS COULD BE
HARMFUL.
IMPORTANT NOTICE:
The SKYHAWK KIWI uses a 3rd-party Wireless Service which uses radio technologies and is subject to trans-
mission and service area limitations, which may include interruptions and dropped connections caused by at-
mospheric, topographical or environmental conditions, cell site availability, cellular network equipment or its
installation, governmental regulations, system limitations, maintenance or other conditions or activities aecting
the operation of the Wireless Service. The Wireless Service and/or features may not be available in all areas. For
more information, visit www.sky-hawk.com.

18 19
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LIMITED WARRANTY ON SKYHAWK KIWI
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY BY STATE,
PROVINCE, OR JURISDICTION. THE LIMITED WARRANTY CAN ALSO BE FOUND ONLINE AT WWW.SKY-HAWK.COM/WARRANTY AND IN
THE DOCUMENTATION WE PROVIDE WITH THE PRODUCT. WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL
BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR OR
REPLACEMENT AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.
WHO MAY USE THIS WARRANTY?
Pica Product Development, LLC located at address 4 Ash Street Extension, Derry, NH 03038 (“we”/ “our”) extend this limited warranty only to the consumer
who originally purchased the Product (“you”/ “your”). It does not extend to any subsequent owner or other transferee of the Product.
WHAT DOES THIS WARRANTY COVER?
This limited warranty covers defects in materials and workmanship of the SKYHAWK KIWI (the “Product”) for the Warranty Period as dened below.
WHAT DOES THIS WARRANTY NOT COVER?
This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the Product instructions
or to perform any preventive maintenance; (e) modications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents,
abuse, or other actions or events beyond our reasonable control. IN THE EVENT THAT THE PRODUCT SERIAL NUMBER IS MISSING OR HAS BEEN
ALTERED IN ANY WAY, THIS LIMITED WARRANTY IS VOID AND WITHOUT EFFECT AND PICA PRODUCT DEVELOPMENT, LLC SHALL HAVE
NO LIABILITY WHATSOEVER FOR DEFECTS OF SUCH PRODUCT.
WHAT IS THE PERIOD OF COVERAGE?
This limited warranty starts on the date of your purchase and lasts for ONE (1) YEAR, or as long as the product is owned by the original purchase, whichever
time period rst occurs (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the Product. We may change the availability of
this limited warranty at our discretion, but any changes will not be retroactive.
WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective Product during the Warranty Period, we will, in our sole discretion repair or replace such Product (or the defective part) free of
charge. We will also pay for shipping and handling fees to return the repaired or replacement Product to you.
HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must call 1-800-760-3966 or E-mail our Customer Service Department at [email protected] or provide written notice
to PICA Product Development, LLC of any defective part or conditions during the Warranty Period to obtain a Return Merchandise Authorization (“RMA”)
number. No warranty service will be provided without an RMA number. You may, at our discretion, be required to return the Product or provide other proof
of defect. When required to return the Product, you will be provided with shipping instructions and proof of purchase must accompany shipment. You are
responsible for all shipping and handling charges in connection with performance of this limited warranty. For additional RMA process details go to www.sky-
hawk.com/warranty.
LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF
THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE
DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL
OR PUNITIVE DAMAGES OR LOSSES TO ANY PERSON OR PROPERTY ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT
INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF REVENUE
OR PROFITS, BUSINESS INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF REVENUE OR PROFITS, BUSINESS
INTERRUPTION OR ANY OTHER DIRECT OR INDIRECT DAMAGES, EVEN IF PICA PRODUCT DEVELOPMENT, LLC HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THE TERMS OF THIS LIMITED WARRANTY WILL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. FOR A FULL DESCRIPTION OF
YOUR LEGAL RIGHTS YOU SHOULD REFER TO THE LAWS APPLICABLE IN YOUR JURISDICTION.

PICA Product Development, LLC
4 Ash Street Extension - Unit 1
Derry, NH 03038
sky-hawk.com
Rev. G - 8/19
Copyright © 2018 - 2019 by PICA Product Development, LLC.
All specications are subject to change without notice.