SM PLUS 7 User manual

EN TECHNICAL MANUAL
PLUS 7

TECHNICAL INSTRUCTION
La San Marco S.p.A.
EN ENGLISH
cod. 7770.050
EDITION May 2012

2
TABLE OF CONTENTS
TABLE OF CONTENTS........................................................................................................................................................2
INTRODUCTION AND GENERAL INSTRUCTIONS ............................................................................................................3
INSTRUCTIONS FOR INSTALLATION.................................................................................................................................3
SPECIAL INSTRUCTIONS FOR USE AND MAINTENANCE...............................................................................................3
GENERAL CHARACTERISTICS..........................................................................................................................................4
MACHINE KEYPAD.............................................................................................................................................................5
ELECTRIC - HYDRAULIC CONNECTION ..........................................................................................................................6
STARTING UP .....................................................................................................................................................................7
SCHEMATIC SUMMARY OF STEAM AND COFFEE BOILER HEATING PHASE..............................................................10
ACCESS THE MAIN SETTING MENUS WITH PASSWORD OR SMART-CARD...............................................................10
PROGRAMMABLE PARAMETERS IN ACCORDING WITH SMART CARD OR PASSWORD...........................................12
INFO-RESET......................................................................................................................................................................14
DOSES PROGRAMMING..................................................................................................................................................18
SYSTEM MANAGER .........................................................................................................................................................23
MACHINE CONFIGURATION............................................................................................................................................24
MACHINE PARAMETER....................................................................................................................................................26
SYSTEM CLOCK SET-UP .................................................................................................................................................29
DISPLAY REGULATION.....................................................................................................................................................30
SERVICE............................................................................................................................................................................31
SMART CARD MANAGER.................................................................................................................................................36
CHANGE PASSWORD ......................................................................................................................................................38
GROUP MANUAL MOVEMENTS......................................................................................................................................39
TEST ACTUATORS............................................................................................................................................................40
BOILER DRAINING............................................................................................................................................................43
ALARM HISTORY..............................................................................................................................................................44
PRESET PARAMETERS ....................................................................................................................................................45
SYSTEM BACKUP ............................................................................................................................................................46
CLEANING PROCESS ABORT..........................................................................................................................................48
TROUBLE SHOOTING......................................................................................................................................................48
SPECIAL FUNCTIONS FOR MACHINE CALIBRATION.....................................................................................................55
RECOMMENDATIONS FOR A CORRECT PREVENTIVE MAINTENANCE........................................................................55
CONTROL UNIT LEGEND.................................................................................................................................................56
INFORMATION FOR USERS IN THE EUROPEAN COMMUNITY.....................................................................................56

3
INTRODUCTION AND GENERAL INSTRUCTIONS
Thoroughly read the instructions contained in this booklet because it gives important information regarding safety for
installation, use and maintenance.
Keep this booklet in a safe and accessible place for further consultation.
This is a commercial appliance and must be installed and serviced only by La San Marco Spa. Authorised personnel.
This machine must be used only for the purpose it was designed:
dispensing coffee, cappuccino and pouring hot water
Any other use is to be considered inappropriate and therefore dangerous.
Themanufacturerdeclines allresponsibilityfor damagecausedbyany improper,incorrectand unreasonableuse of the machine.
The use of any electric appliance implies the observance of some fundamental rules.
4VYLZWLJPÄJHSS`!
- do not touch the appliance with your hands or feet wet or damp
- do not use the appliance with bare feet
- do not pull the power cord to disconnect the plug from the power socket
- do not leave the appliance exposed to the weather (rain, sun, frost)
- do not let children or untrained persons use the appliance.
Before carrying out any cleaning and maintenance, disconnect the appliance from the power supply, pulling the plug from
the power socket and turning off the main switch.
In case of failure or malfunction turn the machine off and do not attempt to carry out any repairs or direct operations on
the machine.
All repairs must be carried out in a La San Marco Spa. Authorised Service Centre, using original spare parts only.
Failure to comply with the above recommendations will compromise the safety of the machine and the warranty conditions.
If this machine is no longer used, we recommend that it is made inoperative by disconnecting the power cord and water
tube from the power supply, and all potentially dangerous parts are made harmless, especially to protect children who
might use the machine for their games.
INSTRUCTIONS FOR INSTALLATION
Installation must be carried out according to the manufacturer’s instructions.
An incorrect installation can cause damage to persons, animals or things; the manufacturer declines all responsibility for
such situation.
After unpacking check that the machine is not damaged.
If in doubt, do not use the machine and contact a La San Marco Spa. Authorised Service Centre.
All packing materials (plastic wrapping, polystyrene, nails, etc.) are potentially dangerous and must be kept out of chil-
dren’s reach and disposed of in a safe manner for the environment.
Before connecting the machine to the power supply make sure that the rating information of the machine correspond
to that of the power supply: if the power socket is not compatible with the plug of the machine (if supplied), replace the
socket with a proper one, ensuring that the size of the cable is suitable for the absorbed power of the machine. If you
replace the power cord, use an H07RN-F cord again.
Make sure that the voltage rating of the machine corresponds to that of the power supply, and that the power supply is
adequate to additional power absorption of the machine.
After installing the main switch and fuses (see annex), connect the power cord of the machine to the main switch accord-
ing to the attached electrical diagram.
The use of adapters, multiple power boards and extension cords is not recommended.
If it is absolutely necessary, then use only single or multiple adapters and extension cords which comply with current
safety regulations, ensuring also that the electricity load capacity of the single adapters and extension cords and the
maximum power rating of the multiple adapters is suitable.
;OLLSLJ[YPJHSZHML[`VM[OPZTHJOPULJHUILN\HYHU[LLKVUS`PMJVYYLJ[S`JVUULJ[LK[VHULMÄJPLU[LHY[OJPYJ\P[HZPUKPJH[LK
by current electrical safety regulations.
0[PZULJLZZHY`[VJOLJR[OPZM\UKHTLU[HSZHML[`WYLYLX\PZP[LHUKPUJHZLVMKV\I[HZRHWYVMLZZPVUHSS`X\HSPÄLK[LJOUP-
cian to check the circuit.
The manufacturer declines all responsibility for any damage caused by failure to earth the machine.
In order to avoid any dangerous overheating, we recommend that the power cord be fully unwound.
The power cord of this machine must not be replaced by the customer.
In case of damage to the cord, contact exclusively a La San Marco Spa. Authorised Service Centre.
Do not leave the machine connected unnecessarily.
Turn off the main switch of the machine when not in use.
Do not cover the ventilation openings of the machine.
Place the machine at an adequate distance from walls, objects, etc.
The machine must be connected to a system with a water pressure, which is not greater than 5 bar. (Kg/cm2).
If the pressure is greater, a pressure reducer must be installed.
Install a water softener above the machine.
ENVIRONMENTAL CONDITIONS TO USE THE MACHINE
Environmental temperature: 5 – 45 °C (empty the hydraulic system in case of freezing)
Maximum humidity: 80% relative humidity
Water hardness: 5° eh, 7° dH, 13° Fh
SPECIAL INSTRUCTIONS FOR USE AND MAINTENANCE
-VYHJVYYLJ[M\UJ[PVUPUNVM[OLTHJOPULP[PZM\UKHTLU[HS[VJVTWS`^P[O[OLTHU\MHJ[\YLY»ZPUZ[Y\J[PVUZOH]PUNX\HSPÄLK
personnel to carry out ordinary maintenance and to check all safety devices.

4
Avoid exposing hands or other parts of the body to the coffee dispensing spouts or to the hot water nozzle. The water
from the nozzle is very hot and can cause severe burns.
The water nozzle is very hot and therefore must be handled with care, holding it in the appropriate point.
Do not use the machine without water.
+VUV[SLH]L[OLTHJOPULPUYVVTZ^OLYL[OL[LTWLYH[\YLPZILSV^aLYV*VY-^P[OV\[OH]PUNÄYZ[KYHPULK[OLIVPSLY
and the hydraulic circuit.
A softener needs to be used where the water is very hard and where the calcareous scaling is particularly extensive.
In any case, regularly check the boiler even where the water is not very hard, and if necessary, have the resistors and tub-
ing descaled by specialised technicians.
Failure to clean La San Marco Spa. machines daily, especially for brewing unit and milk frother, using approved
JSLHUPUNWYVK\J[ZHUKMVSSV^PUNZWLJPÄLKJSLHUPUNWYVJLK\YL^PSSYLZ\S[PU]VPK^HYYHU[`HUKZLY]PJLJVU[YHJ[
NOTE:
A) THE REGISTRATION AND TECHNICAL DATA PLATE OF THE MACHINE IS BEHIND THE GROUND BIN.
B) THE EQUIPMENT SHALL BE INSTALLED IN COMPLIANCE WITH FEDERAL, STATE AND LOCAL REGULATIONS.
GENERAL CHARACTERISTICS
Number of coffee dispensing groups 1
Number of milk frother 1
Number of grinders 1 or 2
Number of product containers/mixer 1
Hot water dispenser 1
Maximum quantity of dispensable
drinks per minute 4 Espressos - 2 Large Coffee - 2 Large Cappuccinos - 2 Large Chocolate - 2 Tea cups
Hot water capacity per hour (lt) 30
Machine width (mm) 325
Machine height (mm) 814
Machine depth (mm) 561
Net weight (Kg) 50
Coffee hopper capacity (gr) 1300
Instant canister capacity (lt) 4
Coffee Boiler capacity (lt) 1
Steam Boiler capacity (lt) 1,8
Coffee Boiler resistor (W) 1800
Steam Boiler resistor (W) 2000 (Optional 2800)
Voltage (V) 100V-1+N – 50/60Hz
120V-1+N – 50/60Hz
200V-1+N – 50/60Hz
220V-1+N – 50/60Hz
230V-1+N – 50/60Hz
240V-1+N – 50/60Hz
230V-3 – 50/60Hz
400V-3+N – 50/60Hz
Brewer group resistor PTC (W) 70
MACHINES IN SELF CONFIGURATION (see exploded view manual for code number)
Functions are absent or disabled by software:
 Z[LHT^HUK!HIZLU[
 L_[YHTPSRM\UJ[PVUI`W\ZOPUN[OLJHWW\JJPUVSH[[LKVZLRL`!KPZHISLKI`Z^
 M\UJ[PVU[VZ[VW[OLKVZLKLSP]LY`I`W\ZOPUNHKVZLRL`!KPZHISLKI`Z^
 M\UJ[PVU[VZ^P[JOVMM[OLTHJOPULI`W\ZOPUN:OPM[HUK[OLU0UMVRL`Z!KPZHISLKI`Z^
Included features:
 2P[[VISVJR[OLKYPW[YH`
 2P[[VISVJR[OLKLJHMKVVY
Recommended optionals:
 3VJRMVYILHUZOVWWLYZHUKWYVK\J[JHUPZ[LYZ

5
 3VJRMVY[OLJVMMLLNYV\UKZIPUWSHJLKPUZ[LHKVM[OLTPZZPUNZ[LHT^HUK69
 +PYLJ[JVMMLLNYV\UKZ
Materials used:
- Stainless steel for boiler
 ;LÅVU*VWWLYMVYO`KYH\SPJ[\ILZ
- Aluminium with stainless steel lining for the brewing group
- Plastic for grinder with conic grinder blades
- Other accessories in food plastic which are in contact with the ground coffee or drink
- Plastic for working area and cups tray
- Painted metal or stainless steel for machine body.
MACHINE KEYPAD
PLEASE NOTE THAT THE FOLLOWING FUNCTION ARE REPLICATED BY THE SERVICE KEYPAD AND THE DOSE
KEYS: ENTER , ESCAPE, +, -, THE CHART BELOW SHOWS ALL FUNCTIONS KEYS.
KEY REFERENCE FUNCTION
1EXIT (edit) / Espresso
2INS (Insert blank) / Black coffee
3DEL (Delete character) / Cappuccino /
4SCROLL / Latte macchiato
5 - / Choco
6 + /Mocha
7ENTER / Steam
8ESC / Hot water
9Info
10 Shift /Clean

6
ELECTRIC - HYDRAULIC CONNECTION

7
STARTING UP
After having connected the machine to the water and electric networks, turn the switch on (see diagram).
The display shows:

8
Press the key SHIFT + INFO, the display shows:
+\YPUN[OPZZ[HNL[OLZ[LHTIVPSLYPZILPUNÄSSLK\W
WARNING: The solenoid valve of the steam nozzle automatically opens to release the air inside the boiler.
>OLU[OLZ[LHTIVPSLYOHZILLUÄSSLK\W[OLKPZWSH`ZOV^Z!
+\YPUN[OPZZ[HNL[OLJVMMLLIVPSLYPZILPUNÄSSLK\W
WARNING:
;OL\WWLYWPZ[VUVM[OLJVMMLLNYV\WWVZP[PVUZP[ZLSMPUZPKL[OLIYL^PUNJOHTILYHUK[OLJVMMLLIVPSLYZ[HY[ZÄSSPUN\W
>OLU[OLJVMMLLZWV\[Z[HY[ZKPZWLUZPUN^H[LYWYLZZ[OLRL`KVZL5[VJVUÄYT[OH[[OLÄSSPUN\WWYVJLK\YLOHZILLU
JHYYPLKV\[>OLU[OLJVMMLLIVPSLYOHZILLUÄSSLK\W[OLKPZWSH`ZOV^Z!
Where:
- XXX °C indicates the temperature of the steam boiler
- YYY ° C indicates the temperature of the coffee boiler
WARNING:
A) DURING THIS STAGE THE MILK FROTHER AND STEAM WAND SOLENOID VALVES WILL STAY OPEN UNTIL
95°C. THIS WILL RELEASE THE AIR FROM THE BOILER AND GENERATE STEAM.
B) WHEN THE BOILER TEMPERATURE OF 50°C ITS REACHED THE MACHINE CARRY-OUT A RINSING GROUP
.THIS IS USEFULL TO RELEASE AIR FROM THE WATER COFFEE CIRCUIT; THE DISPLAY WILL SHOW:
When the set-up temperature is reached , the keypad lights are on and the display shows:
-VYTHJOPULJVUÄN\YH[PVUZ!:[HUKHYK
-VYTHJOPULJVUÄN\YH[PVUZ!:LSM
The display shows:
Alternated with the message:
-VYTHJOPULJVUÄN\YH[PVUZ!^HP[LYZ»JHYK
The display shows:
-VYTHJOPULJVUÄN\YH[PVUZ!:LSMJYLKP[JHYK
The display shows:

9
-VYTHJOPULJVUÄN\YH[PVU!:LSM^P[OJVPUIV_
The display shows:
-VYTHJOPULJVUÄN\YH[PVU!:LSM^P[OJVPUIV_JYLKP[JHYK
The display shows:
WARNING:
H -VY:LSM^P[OJVPUIV_JVUÄN\YH[PVU[OLZLSLJ[PVUZKVZLZHYLLUHISLKVUS`^OLU[OLZL[\W[LTWLYH[\YLVMIV[OIVPSLYZ
(Coffee-Steam) have been reached.
I ;VZ^P[JO65[OLTHJOPULVUL]LY`[`WLVM:LSMJVUÄN\YH[PVURLLWRL`UZOPM[WYLZZLKHUK[OLUWYLZZRL`U 
(info), the display shows:
INSERT PASSWORD
TO TURN ON
- - - - -
After insert the password ( 61111 ) the machine goes to on.
To switch OFF the machine, open the front door or place the smart card and keep key n°10 (shift) pressed and then press
key n° 9 (info); or keep key n°10 (shift) pressed for 5 seconds, and after insert the password, the display shows:
7YLZZ[OLRL`U[VZLSLJ[6--HUK[OLUWYLZZ[OLRL`U,U[LY[VJVUÄYT
c) In case of temporary voltage drop, the machine will be automatically turned back to the stage previous to the voltage drop.
If the display shows:
SELECT DRINK
Coffee not ready
The displayed message indicates that the set up heating temperature in the coffee boiler has not been reached yet, and
therefore coffee based dispensing are not enabled.
If the display shows:
SELECT DRINK
Coffee not ready
The displayed message indicates that the set up heating temperature in the steam boiler has not been reached yet, and
therefore milk based dispensing and hot water dispensing are not enabled.
In both cases wait until the boiler has reached the set up heating temperature.

10
SCHEMATIC SUMMARY OF STEAM AND COFFEE BOILER HEATING PHASE
ACCESS THE MAIN SETTING MENUS WITH PASSWORD OR SMART-CARD
A) ACCESS THE MAIN SETTING MENUS WITH PASSWORD
;VLU[LY[OLWYVNYHTTPUNLU]PYVUTLU[ZHWHZZ^VYKPZYLX\PYLK^OPJOKLÄUL[OLHJJLZZYPNO[Z[V[OLKPMMLYLU[LU]PYVUTLU[Z
The password must be composed with 5 numbers.
To insert the passwords proceed as follows:
- Turn the machine OFF
- Keep N°10 “SHIFT” key pressed for 5 seconds. The display shows:
PASSWORD
Enter one of the following passwords:
- Waiter 6 1 1 1 1
- Roaster 1 1 1 1 1
- Owner 2 2 2 2 2
- Service 3 3 3 3 3
- Technician (for Technician password contact the I.M.C. S.p.A. Technical Service).

11
After insert the password the display shows the main menu programming environments:
Select
Info reset
Dose programming
System manager
+
-
KEY REFERENCE FOR PASSWORD
B) ACCESS THE MAIN SETTING MENUS WITH SMART CARD.
(ONLY FOR MACHINES WITH TRANSPONDER INSTALLED)
To enter the programming environments, place one of the following smart cards above the proper reader with the led light
on and the machine in off:
- WAITER SMART CARD
- ROASTER- SMART CARD
- OWNER SMART CARD
- SERVICE SMART CARD
- TECHNICIAN SMART CARD
If the inserted card it is correct the reader led light off .
Keep N°10 “SHIFT” key pressed for 5 seconds. The display shows:
Select
Info reset
Dose programming
System manager
+
-
WARNING:
0M`V\\ZLHJHYKOH]PUNHJHYKJVKLKPMMLYLU[MYVT[OLTHJOPULJVKL[OLYLHKLYSPNO[ÅHZOZPT\S[HULV\ZS`

12
PROGRAMMABLE PARAMETERS IN ACCORDING WITH SMART CARD OR PASSWORD
WAITER ROASTER OWNER SERVICE TECHNICIAN
INFO - RESET
Reard dose data Douse counter A X X X X X
Douse counter B X X X X X
System data Group cleaning X X
Mixer cleaning X X
Milker cleaning X X
Grinder cycles X X
>H[LYÄS[LY XX
Group cycles X X
Total group cycles X X
Total machine cycles X X
DOSE PROGRAMMING
Dose slight Adj. X X X X X
Set doses X X
Price set-up X X X
Grinder-milker calib. X X
Instant dispenser Calib. X
MACHINE CONFIGURATION
Main power 200-400v/ 100-120v X X
N° of Grinders X
Pump type X
Air break Desabled/Enabled X X
Water tank X
Tea hot water Desabled/Enabled X
N° of Dispenser - Mixer X
Steam boiler Desabled/Enabled X
Steam boiler Cleaning Frequency X X
Sequential heater X X
Milker Desabled/Enabled X
Milk pump X
Fridge Desabled/Enabled X
Machine type X
Remote controller X
MACHINE PARAMETER
Language X X
Serial X X X
Ground N° X X X X X
Milk pump position X X
Milk pump time pre
Milk pump speed. XX
Milk pump time post X X
Rinse after milk dose X
Pause after milk X
Waiting time milk dose A - B X
Additional Milk X
Decimal price X
Scale factor price X
Multi vending X
Token X
Max credit on card X
Alarm detail X
Temp. Misure unit X
Coffee temperature X° X° X° X X
Steam temperature X° X° X° X X
Energy saver X X
Keyboard sound X X
Gsm: Sim card pin X X

13
WAITER ROASTER OWNER SERVICE TECHNICIAN
Gsm: Service phone number X X
Modem set-up parameters X X
Remote password X X
User message X X X X X
Serial N° X X
Installation date X X
SYSTEM CLOCK
PROGRAMMING
YY-MM-DD Day HH:MM X° X° X° X X
Clock display X X X
Auto start -up X X X
On - Off X X X
Day Off X X X
DISPLAY REGULATION Contrast X X X
Display mode X X X
Default colour X X X
SERVICE
Clean/Rinse Cleaning time X X X X
Cycle cleaning alarm X
Group cleaning Programming X
Group auto rinsing X X X X
Whisk cleaning program X
Whisk rinsing X
Milker cleaning program. X
Milker auto rinsing X
Maintenance set -up
>HP[LYÄS[LY XX
Machine service X X
Grinders X X
Group cycles X X
SMART CARD MANAGER
System code X X
Credit load X X X
Enable/disable waiter N° X X X
CHANGE PASSWORD
Roaster X X X X
Owner X X X
Service X X
Technician X
GROUP MANUAL
MOVEMENTS
Group manual movements X X
TEST ACTUATORS
Test actuators X X
Milk pump speed X X
Mixer test X X
Dispenser test X X
Exhaust fan test X X
BOILER DRANING
Boiler draining X X
ALARM HISTORY
Alarm history X° X° X° X X
PRESET CONF. DATA XX
7YLZL[JVUÄN\YH[PVUKH[H XX
Where X indicate the available program and X° indicate the partial available program.
N.B.: A) If the “PRESET CONFIGURATION DATA” is done with the Service smart card or password will be reseted only
the service accessible parameters.

14
INFO-RESET
A1) READ DOSES DATA (Doses counter A/B).
Info reset
Read doses data
- System data
Read doses data
- Doses counter A
- Doses counter B
- Reset doses counter A
- Reset doses counter B
Doses counter A
BX XXXXXX
YY Y<
BX2XXXXXX
ZZ Z<
BX3XXXXXX
JJ J<
Total Dose Y
X
Last reset
YYYY - MM - DD - HH:MM
Extra milk
X
Group cleaning
X
Info reset
- Read doses data
- System data
+
-
+
-
+
-
Press + / - to select the keys between
)[V)ÄYZ[KVZLRL`ZTLU
)õ[V)õZLJVUKKVZLRL`ZTLU
)ö[V)ö[OPYKKVZLRL`ZTLU
Y: Indicates the couter Ao B.
X: Indicates the total dose delivered.
YYYY - MM - DD - HH:MM: Indicates the date
and time of the last reset doses counter.
X: Indicates the n° of Extra milk carried out.
X: Indicates the n° of Group cleaning carried
out.
Press the + / - keys to select the count Aor B.
Is possible read two counter Aor B, which can
be useone forthetotal numberofthe dispensed
daily doses and another for the total number of
the dispensed weekly or monthly doses.
BX Indicates the number of the key.
XXXXX Indicates the name of the selected key.
YY Indicates the number of cupsdispensed.
Y<Indicates the number of decaffeinated
dispensed cups.
BX2XXXXX Indicates the name of the
selected key of the second dose keys
menu (SHIFT pressed once)
ZZ Indicates the number of the cups
dispensed.
Z<Indicates the number of decaffeinated
dispensed cups.
BX3XXXXX Indicates the name of the
selected key of the third dose keys
menu (SHIFT pressed twice)
ZZ Indicates the number of the cups
dispensed.
Z<Indicates the number of decaffeinated
dispensed cups.
Enter
Enter
Enter
Enter
Enter
Enter
Enter
+
-

15
A2) READ DOSES DATA (Reset doses counter A/B).

16
B) INFO RESET SYSTEM DATA.

17
THE FOLLOWING INFO ARE DISPLAYED ONLY WHEN THE CLOCK IS PROGRAMMED.
WARNING:
The owner’s card can only enter total dose reset environment and water softener alarm reset.
,U]PYVUTLU[Z!NYV\WJ`JSLZ4[VVSZ[PTL4[VVSZ[PTLHUK^H[LYÄS[LYSP[YLZ^PSSILKPZWSH`LKVUS`PM]HS\LZOPNOLY[OHU
000 (zero) have been set during the programming stage.

18
DOSES PROGRAMMING
PLEASE NOTE: TO ACCESS TO THE DOSES PROGRAMMING THE MACHINE MUST BE AT THE SET-UP TEMPERATURE.
7YLZZ[OLRL`5VHUK5V[VZLSLJ[[OLWHYHTL[LYHUK[OLUWYLZZ[OLRL`5V,U[LY[VJVUÄYT[OLZLSLJ[PVU
A ) DOSES SLIGHT ADIUSTMENT.

19
B) SET DOSES.