SmaK Neptune 200H Operating instructions

SmaK
Neptune 200H
Single Cord
120V
INFORMATION
&
OPERATING
INSTRUCTIONS
READ AND UNDERSTAND THESE INSTRUCTIONS
BEFORE OPERATING THE MACHINE

SmaK Neptune 200HSC 120V
Pump 50 -200 psi, piston pump with pressure regulator
Vacuum 3-stage, 120” lift, 97 cfm
Heater 1000 watt
Solution Tank Capacity 15 Gal
Recovery Tank Capacity 15 Gal
Vacuum Shut-off Ball Float
Dimensions 36-3/4” H
23-1/2” W
32” L
Weight 93 lbs
Warranty 2 year limited;
Lifetime on body & heater
Contents:
Machine Specifications 2 Care & Maintenance 4
Record Important Information 2 Views of Machine 5
Safety Information & Cautions 3 Set Up & Operating Instructions 6
Your New Machine 4 Warranty 7
System Features 4
Troubleshooting 8
Chemicals 4 Parts List 9
Tools & Accessories 4 Exploded View 10
Machine Specifications:
Machine and Purchase Specifications:
RECORD AND RETAIN THIS IMPORTANT INFORMATION
SmaK Neptune 200HSC
Serial Number:_____________________________
Purchase Date: _____________________________
Write the name and phone number of your distributor:
_____________________________________________________________________________
___________________________________________________________
And don’t forget to register your purchase to activate your warranty
1

CRITICAL SAFETY INFORMATION & CAUTIONS
The acceptable use of this machine is for
commercial/professional cleaning, for example, in
hotels, schools, hospitals, and offices, rather than
for personal housekeeping.
NOTE: Read all instructions before using this
machine. Improper use or misuse of the machine
can result in personal injury or property damage.
To reduce the risk of personal injury or property
damage, follow these procedures:
•Connect to a properly grounded outlet only.
•Do not operate the machine in an explosive
environment.
•Do NOT use Solvents.
•Never add water over 120F/ 49C to the
solution tank.
•Do not pick up anything that is burning or
smoking, such as cigarette, matches or hot ashes,
or any health endangering dusts. Do not use to
pick up flammable or combustible liquids such as
gasoline or use in areas where they may be
present.
READ AND SAVE THESE INSTRUCTIONS
•To avoid electric shock, do not expose to rain or
snow and keep from extremes in temperature.
Store in a heated location. Use the machine
indoors. Do not use outdoors.
•Do not use this machine to dry vacuum before
wet cleaning.
•Do not use with damaged cord or plug. If the
machine is not working as it should, has been
dropped, damaged, left outdoors or flooded with
water, return it to a service center.
•Do not leave the machine unattended when it is
plugged in. Unplug the unit from the outlet when
not in use and before servicing.
•Use only as described in this manual. Use only
the manufacturers recommended attachments.
•Do not handle the plug, the cord, or the machine
with wet hands.
•Extension cords must be 12/3 and no longer than
50 feet. Replace the cord or plug immediately if
the ground prong becomes damaged.
•Do not put any object into opening. Do no use
with any opening blocked; keep free of dust, lint,
hair, and anything that may reduce air flow.
•Keep loose clothing, hair, fingers and all parts of
body away from openings and moving parts.
•Liquid ejected at the spray nozzle could be
dangerous as a result of its temperature,
pressure, or chemical content.
2

YOUR NEW MACHINE:
SmaK Products thoroughly tests every machine it
sells before it is packaged. When you receive your
new machine, examine the packaging for signs of
shipping damage. Carefully unpack the machine
and inspect it. If you see evidence of damage to
the container or the contents, contact the freight
carrier immediately.
Additionally, ensure all parts and accessories are
present; if you notice anything missing, contact
your distributor without delay.
SYSTEM FEATURES:
HEAT: The Neptune 200HSC has a built-in heater
for the solution. An ON/Off switch activates the
heater. If you prefer to clean without the added
effectiveness of heat, simply do not turn on the
heat switch.
VACUUM: The vacuum motor provides an
excellent ratio of water lift to air movement (see
specs, page2). Carpets should dry quickly if not
over-wetting while cleaning.
PUMP: The pump is a piston style, positive
displacement pump. It runs continuously when
turned on, but the use of the pressure regulator
enables the operator to set the pressure to the
desired PSI, between 50 and 200.
CHEMICALS:
The use of powder chemicals is discouraged;
unless they are mixed very thoroughly and rinsed
out completely at the end of the job, powdered
cleaners could cause a build-up in the pump,
lines, heater and/or quick disconnect. Any
problem caused by a chemical build-up is not
covered by warranty.
If foaming occurs as you clean, use a defoamer,
either in the recovery tank or on the area being
cleaned, to prevent overflow which can cause
water damage to machine components.
The use of clear water in the machine is
recommended, within the application of
properly diluted cleaner as a pre-spray on the
area to be cleaned; however, you may mix
water and cleaning chemicals in a bucket --
according to directions on the chemical label --
and then pour into the solution tank. If you
chose to use chemicals in the machine, always
use a cleaner with a pH as close to neutral as
possible to avoid premature wear of the pump,
seals, and/or other components. Damage
caused by the use of strong chemicals is not
covered by the warranty.
TOOLS & ACCESSORIES:
Use only manufacturer’s recommended tools and
accessories. If the spray valve on your cleaning
tool begins to leak or if the spray tips get worn
and are no longer providing a nice even spray
pattern, order replacements from your
distributor.
CARE AND MAINTENANCE:
For continual peak operation, clean the internal
plumbing by rinsing with clear water at the end
of each job. About once a month, rinse the
machine with a commercial flushing compound
to break-up any mineral or chemical
accumulation that may have formed from the use
of hard water or chemicals.
The vacuum motor and the pump do not require
any scheduled maintenance; however, the
vacuum motor may require replacement brushes
after 750-1000 hours.
To help maintain a professional image; clean the
exterior of the machine with an all purpose
detergent, and protect it with automobile interior
polish. Lubricate the wheels, castors, and quick
disconnects with an all purpose, silicone spray.
3

Recovery
Tank Access
Recovery
Tank Drain
Hose
Recovery
Hose
connects
here
Solution
Tank
Fill Hole
VIEWS OF THE MACHINE:
FRONT VIEW
Connect
Solution Hose
Here
Pump
Switch
Vacuum
Switch
Heat
Switch
4
REAR VIEW
Latches
Power
Cord
Pigtail
Switches
Wand
Holder
Loading
Wheels
Pressure
Gauge Reads
Spraying
Pressure
Pressure
Adjustment
Knob

SET-UP AND OPERATION:
1. Before each use, inspect the machine, hoses,
and cleaning tool for cleanliness and
completeness, Ensure the spray nozzles on
the cleaning tool are tight and that the ball
float in the recovery tank is clean and
operational.
2. Close the clear, screw-on lid on the recovery
tank, and screw the cap onto the drain hose.
3. Fill the holding tank with clear water.
NOTE: the heater on this machine is designed to
provide nearly instant hot water for cleaning; if
you use warm water in the solution tank it would
increase heater proficiency. Never use water
above 120F or 49C in the solution tank.
4. Turn off all the switches. Plug the power cord
into a properly grounded outlet.
5. Connect the solution hose and the vacuum
hose to the machine and to the cleaning tool.
6. Turn the pump ON and spray through the tool
for a few seconds to fill the heater and lines
with fluid.
7. Turn the heat switch ON and wait two
minutes for the heater to reach operating
temperature.
8. Pre-spray the area to be cleaned with the
detergent of your choice.
NOTE: If you choose to add a detergent to the
solution tank, be sure to mix well, and always
follow the use & dilution instructions on the
chemical label. Use a chemical with a pH between
5 and 10 to reduce the likelihood of premature
wear to the pump and other seals.
9. Spray through your cleaning tool as you adjust
the pressure regulator knob, on the front of
the machine, to achieve the desired spraying
pressure.
10. Turn on the vacuum.
11. Begin cleaning, following industry accepted
practices.
NOTE: Use defoamer any time foaming occurs in
the recovery tank to prevent damage to the motor
or other components.
NOTE: Foam will not lift the ball float.
12. Monitor the water level in the solution tank.
Do not let the pump run dry.
13. When the solution tank gets low, turn off the
pump and vacuum, fill the solution tank,
empty and clean the recovery tank.
14. When finished with the job, remove any
unused solution from the solution tank, and
run a few gallons of clean water through the
system. Drain the recovery tank by opening
the drain hose over a drain or a bucket.
Release any residual pressure from the
cleaning tool before disconnecting the hoses
from the cleaning tool.
AUTO VACUUM SHUT OFF:
When the recovery tank is full, the ball float will
shut off the suction to prevent the machine from
overflowing. NOTE: The float may not work if
there is too much foam in the tank. Always use
defoamer to prevent overflow.
HEAT SYSTEM:
The heater holds a small amount of water, so to
maintain hot water for the entire cleaning job,
spray for short periods and then stop spraying
during a recovery stroke. Continuous spraying
will prevent the water from pausing long enough
in the heater to get hot.
5

WARRANTY
This warranty covers the SmaK Neptune 200HSC against defects in material or workmanship. The
warranty is not transferable and is extended to the original owner, only.
This warranty extends for the following time frames/components/labor, as stated:
•Lifetime from the date of purchase on the plastic housing;
•Two (2) years from the date of purchase on the parts and labor (items that wear with use, such as
filters and seals, are expressly excluded from this warranty).
If a defect in material or workmanship occurs within the warranty period stated above, SmaK Products
will, at its discretion, repair or replace the defective component at no charge,
This warranty does not cover or apply to damage caused by direct or indirect misuse, abuse,
disassembly, alteration, corrosive chemicals, extremes in temperatures, improper voltage, inadequate
extension cords, fire, flood, negligence, accident, improperly or incorrectly performed maintenance or
repair, failure to perform necessary or recommended maintenance or repair as stated in the owners
manual or elsewhere, the use of incorrect filters or lack of filters, or if the use of this product is not in
compliance with the instructions and specifications for use. Damage is not covered by the product
warranty. This warranty does not cover filters. All implied warranties are limited to the warranty
period stated above.
OTHER THAN THE WARRANTIES PROVIDED HEREIN, SMAK PRODUCTS MAKES NO EXPRESS OR
IMPLIED ORAL OR WRITTEN WARRANTIES WITH RESPECT TO THIS PRODUCT OR THE
WORKMANSHIP OF IT, AND ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY WARRANTIES OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF
THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the
above limitations may not apply to you.
SMAK PRODUCTS SHALL IN NO WAY BE LIABLE FOR INJURIES TO PROPERTY OR FOR INJURY OR
DEATH TO PERSONS, OR FOR INCIDENTAL, CONTIGENT, SPECIAL OR CONSEQUENTIAL DAMAGE
ARISING FROM USE OF OUR PRODUCTS. Some states do not allow the exclusion or limitations of
incidental or consequential damages, so the above limitations or exclusions may not apply to you.
In order to be eligible for service under the warranty, you must do each of the following:
a) Return the warranty registration card (attached) within thirty (30) days of purchase;
b) Write or call for a Returned Material Authorization (RMA) number;
c) Have the serial number of the equipment and the original proof of purchase available.
Contact us at SmaK Products, 208-758-7113.
Upon receipt of the product, SmaK Products will complete an inspection, without charge, and contact
you within 72 business hours to relay the results of our inspection. If our inspection uncovers a defect,
we will repair or replace the part, at our discretion. If the product fails because of defect or poor
workmanship, SmaK Products will pay for the cost of shipping the products to SmaK Products and back
to you. If, through our inspection, we determine that there is not defect in the product, or that the
problem resulted from causes not within the scope of this warranty, the product will be repaired or
replaced only at owner’s request and expense. The owner will pay all shipping costs.
This warranty gives you specific legal right, and you may have additional rights that vary from state to
state.
6

SmaK Products
181 W Aqua Avenue
Coeur d’Alene, ID 83815
Office: 208-758-7113
TROUBLESHOOTING
ALWAYS UNPLUG THE MACHINE BEFORE
DISCONNECTING OR CONNECTING ANY WIRES OR
COMPONENTS
SYMPTOM POSSIBLE CAUSE
Low pressure Plugged or dirty inlet filter;
Pump is leaking
Pump valve(s) damaged;
Pressure regulator valve is worn and leaking water back into the holding tank
even while spraying from the tool;
No spray Solution tank is empty;
Quick couplings on solution line are not completely connected to machine or tool;
Spray tip(s) plugged;
Pump motor is not running
Plugged/dirty pump inlet filter;
Plugged or damaged solution hose or quick disconnect
Pump not
running
No power to pump -- no power to cord
AC to DC bridge rectifier is damaged;
On/off switch is bad;
Pump motor is getting power but won’t run – check motor brushes;
Low suction Recovery tank lid not sealed;
Dirty vacuum inlet screen;
Vac hose loose or cracked;
Vacuum gasket is damaged or compressed
No suction Recovery tank is full;
Vacuum is not running –bad switch or bad vacuum
Low heat Spraying too long;
No heat No power to heating element –thermal fuse is blown; the bimetallic switch is not
closing or heat on/off switch is bad;
Always use original equipment replacement parts.
Contact your distributor for additional information or to arrange for service.
7

SmaK
Neptune 200HSC

Neptune 200HSC
Part List
120V
Item
No. Part No. QTY Description Item
No. Part No. QTY Description
141-00536 1 Hose, Drain, With Cap and Chain 20 41-09529 1 Plate, Gauge Mount
241-00017 1 Hook & Loop Strap, Wand Holder 21 52-00006 2Wheel, 12”
339-00017 2Wheel, 3” 22 41-00700 14 Hose Clamp
441-09507 1 Ball Float 23 31-00002 2 Washer, High Temperature
541-00004 1 Clear Lid w/Mounting Plate 24 41-00007 1 Quick Disconnect, Male
605-20002-
FP0001 1 Vacuum Tank, Neptune 200 HSC 25 50-00011 1 Pressure Regulator
741-00050 1 Hose Barb, for 1-½” Hose 26 41-00137 1 Pressure Gauge for 200 PSI
840-00400 3 Switch, Pump, Vac & Heat Selector 27 05-20002-
FP0039 1 Base Compartment, Neptune 200 HSC
905-20002-
FP0009 1 Solution Tank, Neptune 200 HSC 28 41-00538 1 Hose, Wire Reinforced
10 41-00011 1 Hose Barb/Elbow, 90° 29 39-00004 2 Latch
11 52-00004 1 Lid, Solution Tank 30 40-00800 1 Terminal Block
12 05-20002-
FP0198 1 Switch Plate 31 50-00010 1 Pump & Motor, 200 PSI, Piston
13 41-00512 1Hose, ½” ID X 27”,Pump Inlet Hose 32 41-00526 1Hose, Pump to Pressure Gauge, 14”
14 05-20002-
FP0099 1 Vacuum Motor, 3-stage 33 41-01304 1 Gasket, Vacuum Exhaust
14A 41-01303 1Gasket, Vacuum, 5” OD 34 01-10594-001 1 Manifold, Vacuum
15 40-00020 1 Power Cord, 25 ft 35 39-00003 2 Strike, For Latch
15A 40-00016 1 Power Cord, Pigtail 36 41-00023 1 Quick Disconnect, Male
16 41-00069 1 Filter, Pump Inlet 37 41-00022 1 Quick Disconnect, Female
17 41-00060 1 Axle 38 41-00512 1Hose, ½” X 23”, From Regulator to Tank
17A 32-00002 2 Axle Cap 39 41-00521 1 Hose, Heater to Outlet QD
18 05-20002-
FP0149 1 Heater, Complete 40 41-00526 1Hose, Pump to Heater, 48”
18A 05-20002-
FP0170 1 Repair Kit, Heater 41 41-00526 1Hose, Gauge to Regulator, 5.5”
19 39-00019 2 Caster
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1
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