SmaK Neptune 1200 Operating instructions

SmaK
Neptune 1200
120V
Multi-Surface Extractor
INFORMATION
&
OPERATING
INSTRUCTIONS
READ AND UNDERSTAND THESE INSTRUCTIONS
BEFORE OPERATING THE MACHINE

SmaK Neptune 1200 120V
Pump 400-1200 psi, adjustable, piston pump
Vacuum 3-stage, 137” lift, 97 cfm
Auto Dump/Auto Fill 5.5 gpm diaphragm pump
Power 15 Amp per cord
Tank Capacity 15 gal, solution and recovery
Vacuum Shut-off Ball Float
Dimensions 36-3/4” H
23-1/2” W
32” L
Weight 133 lbs
Warranty 2 year limited;
Lifetime on body & heater
Contents:
Machine Specifications 2 Care & Maintenance 4
Record Important Information 2 Views of Machine 5
Safety Information & Cautions 3 Set Up & Operating Instructions 6
Your New Machine 4 Warranty 7
System Features 4
Troubleshooting 8
Chemicals 4 Parts List 9
Tools & Accessories 4 Exploded View 10
Machine Specifications:
Machine and Purchase Specifications:
RECORD AND RETAIN THIS IMPORTANT INFORMATION
SmaK Neptune 1200
Serial Number:_____________________________
Purchase Date: _____________________________
Write the name and phone number of your distributor:
_____________________________________________________________________________
___________________________________________________________
And don’t forget to register your purchase to activate your warranty
1

CRITICAL SAFETY INFORMATION & CAUTIONS
The acceptable use of this machine is for
commercial/professional cleaning, for example, in
hotels, schools, hospitals, and offices, rather than
for personal housekeeping.
NOTE: Read all instructions before using this
machine. Improper use or misuse of the machine
can result in personal injury or property damage.
To reduce the risk of personal injury or property
damage, follow these procedures:
•Connect to a properly grounded outlet only.
•Do not operate the machine in an explosive
environment.
•Do NOT use Solvents.
•Never add water over 120F/ 49C to the
solution tank.
•Do not pick up anything that is burning or
smoking, such as cigarette, matches or hot ashes,
or any health endangering dusts. Do not use to
pick up flammable or combustible liquids such as
gasoline or use in areas where they may be
present.
READ AND SAVE THESE INSTRUCTIONS
•To avoid electric shock, do not expose to rain or
snow and keep from extremes in temperature.
Store in a heated location. Use the machine
indoors. Do not use outdoors.
•Do not use this machine to dry vacuum before
wet cleaning.
•Do not use with damaged cord or plug. If the
machine is not working as it should, has been
dropped, damaged, left outdoors or flooded with
water, return it to a service center.
•Do not leave the machine unattended when it is
plugged in. Unplug the unit from the outlet when
not in use and before servicing.
•Use only as described in this manual. Use only
the manufacturers recommended attachments.
•Do not handle the plug, the cord, or the machine
with wet hands.
•Extension cords must be 12/3 and no longer than
50 feet. Replace the cord or plug immediately if
the ground prong becomes damaged.
•Do not put any object into opening. Do no use
with any opening blocked; keep free of dust, lint,
hair, and anything that may reduce air flow.
•Keep loose clothing, hair, fingers and all parts of
body away from openings and moving parts.
•Liquid ejected at the spray nozzle could be
dangerous as a result of its temperature,
pressure, or chemical content.
2

YOUR NEW MACHINE:
SmaK Products thoroughly tests every machine it
sells before it is packaged. When you receive your
new machine, examine the packaging for signs of
shipping damage. Carefully unpack the machine
and inspect it. If you see evidence of damage to
the container or the contents, contact the freight
carrier immediately.
Additionally, ensure all parts and accessories are
present; if you notice anything missing, contact
your distributor without delay.
SYSTEM FEATURES:
VACUUM: The vacuum motor provides an
excellent ratio of water lift to air movement (see
specs, page2). Carpets should dry quickly if not
over-wetting while cleaning.
PUMP: The pump is a piston style, positive
displacement pump. It runs continuously when
turned on, but the use of the pressure regulator
enables the operator to set the pressure to the
desired PSI, between 400 and 1200
DUMP PUMP: The dump pump is a 5.5 gpm
impeller pump. When you want to use the auto
dump feature, just connect a garden hose to the
auto pump outlet and turn on the dump pump
(see switch plate descriptions).
AUTO FILL: Just conncet a hose from a utility or
janitors sink and turn on the water. When the
solution tank is full, an internal valve will prevent
the tank from over-filling.
CHEMICALS:
Damage caused by the use of strong chemicals is
not covered by the warranty.
The use of powder chemicals is discouraged;
unless they are mixed very thoroughly and rinsed
out completely at the end of the job, powdered
cleaners could cause a build-up in the pump,
lines, heater and/or quick disconnect. Any
problem caused by a chemical build-up is not
covered by warranty.
If foaming occurs as you clean, use a defoamer,
either in the recovery tank or on the area being
cleaned, to prevent overflow which can cause
water damage to machine components.
The use of clear water in the machine is
recommended, within the application of
properly diluted cleaner as a pre-spray on the
area to be cleaned; however, you may mix
water and cleaning chemicals in a bucket --
according to directions on the chemical label --
and then pour into the solution tank. If you
chose to use chemicals in the machine, always
use a cleaner with a pH as close to neutral as
possible to avoid premature wear of the pump,
seals, and/or other components.
TOOLS & ACCESSORIES:
Use only manufacturer’s recommended tools and
accessories. If the spray valve on your cleaning
tool begins to leak or if the spray tips get worn
and are no longer providing a nice even spray
pattern, order replacements from your
distributor.
CARE AND MAINTENANCE:
For continual peak operation, clean the internal
plumbing by rinsing with clear water at the end
of each job. About once a month, rinse the
machine with a commercial flushing compound
to break-up any mineral or chemical
accumulation that may have formed from the use
of hard water or chemicals.
The vacuum motor and the pump do not require
any scheduled maintenance; however, the
vacuum motor may require replacement brushes
after 750-1000 hours.
To help maintain a professional image; clean the
exterior of the machine with an all purpose
detergent, and protect it with automobile interior
polish. Lubricate the wheels, castors, and quick
disconnects with an all purpose, silicone spray.
3

CAUTION:
Always remove the
cap and attach a
garden hose before
turning on the
dump pump
Dump –
Pump
Switch
Remove
Cap & Connect
Garden Hose
Here for Auto
Dump
Recovery
Tank Access
Recovery
Tank Drain
Hose
Recovery
Hose
connects
here
Solution
Tank
Fill Hole
VIEWS OF THE MACHINE:
FRONT VIEW
Pump
Switch
Vacuum
Switch
4
REAR VIEW
Latches
Power
Cord
Pigtails
Switches
Wand
Holder
Loading
Wheels
Pressure
Gauge Reads
Spraying
Pressure
Pressure
Adjustment
Knob
Connect
Solution Hose
Here

SET-UP AND OPERATION:
1. Before each use, inspect the machine, hoses,
and cleaning tool for cleanliness and
completeness, Ensure the spray nozzles on
the cleaning tool are tight and that the ball
float in the recovery tank is clean and
operational.
2. Close the clear, screw-on lid on the recovery
tank, and screw the cap onto the drain hose.
3. Turn off all the switches.
4. Plug the power cords into properly grounded
outlets. Do not connect both cords to the same
outlet.
5. Fill the holding tank with clear water. NOTE: If
you choose to take advantage of the Auto
Dump and/or Auto Fill features on this
machine, follow steps 5A through 5E,
otherwise got to Step 6.
5A. Auto Dump –simply unscrew the
brass cap on the Auto Dump garden hose
connector next to the pressure gauge on
the front of the base of the machine.
5B. Attach a garden hose to the Auto
Dump fitting. Place the open end of the
garden hose into a drain or toilet.
5C. Turn on the Auto Dump Pump switch
when you begin cleaning, and the auto
dump pump will turn on when the
recovery tank is nearly full and pump out
the recovered water. The pump will
automatically turn off when the tank has
emptied.
5D. Auto Fill - Connect the water source
to the stainless steel auto fill hose on the
front of the holding tank on the front of
the machine.
5E. Turn on the water at the source. The
solution tank will fill with water and when
it reaches capacity, a valve will shut off the
water flow. Once the water in the solution tank
has fallen, as you clean, the auto fill valve will
allow the water to begin flowing into the tank
again.
6. Connect the solution hose and the vacuum
hose to the machine and to the cleaning tool.
7. Turn on the pump and spray through the tool
for a few seconds to fill the lines with water.
8. Pre-spray the area to be cleaned with the
detergent of your choice.
NOTE: If you choose to add a detergent to the
solution tank, be sure to mix well, and always
follow the use & dilution instructions on the
chemical label. Use a chemical with a pH between
5 and 10 to reduce the likelihood of premature
wear to the pimp and other seals.
9. Spray through your cleaning tool as you adjust
the pressure regulator knob, on the front of
the machine, to achieve the desired spraying
pressure.
10. Turn on the vacuum.
11. Begin cleaning, following industry accepted
practices.
NOTE: Use defoamer any time foaming occurs in
the recovery tank to prevent damage to the motor
or other components.
NOTE: Foam will not lift the ball float.
12. When finished with the job, remove any
unused solution from the solution tank, and
run a few gallons of clean water through the
system. Drain the recovery tank by opening
the drain hose over a drain or a bucket.
Release any residual pressure from the
cleaning tool before disconnecting the hoses
from the cleaning tool.

WARRANTY
This warranty covers the SmaK Neptune 1200 against defects in material or workmanship. The
warranty is not transferable and is extended to the original owner, only.
This warranty extends for the following time frames/components/labor, as stated:
•Lifetime from the date of purchase on the plastic housing;
•Two (2) years from the date of purchase on the parts and labor (items that wear with use, such as
filters and seals, are expressly excluded from this warranty).
If a defect in material or workmanship occurs within the warranty period stated above, SmaK Products
will, at its discretion, repair or replace the defective component at no charge,
This warranty does not cover or apply to damage caused by direct or indirect misuse, abuse,
disassembly, alteration, corrosive chemicals, extremes in temperatures, improper voltage, inadequate
extension cords, fire, flood, negligence, accident, improperly or incorrectly performed maintenance or
repair, failure to perform necessary or recommended maintenance or repair as stated in the owners
manual or elsewhere, the use of incorrect filters or lack of filters, or if the use of this product is not in
compliance with the instructions and specifications for use. Damage is not covered by the product
warranty. This warranty does not cover filters. All implied warranties are limited to the warranty
period stated above.
OTHER THAN THE WARRANTIES PROVIDED HEREIN, SMAK PRODUCTS MAKES NO EXPRESS OR
IMPLIED ORAL OR WRITTEN WARRANTIES WITH RESPECT TO THIS PRODUCT OR THE
WORKMANSHIP OF IT, AND ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY WARRANTIES OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF
THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the
above limitations may not apply to you.
SMAK PRODUCTS SHALL IN NO WAY BE LIABLE FOR INJURIES TO PROPERTY OR FOR INJURY OR
DEATH TO PERSONS, OR FOR INCIDENTAL, CONTIGENT, SPECIAL OR CONSEQUENTIAL DAMAGE
ARISING FROM USE OF OUR PRODUCTS. Some states do not allow the exclusion or limitations of
incidental or consequential damages, so the above limitations or exclusions may not apply to you.
In order to be eligible for service under the warranty, you must do each of the following:
a) Return the warranty registration card (attached) within thirty (30) days of purchase;
b) Write or call for a Returned Material Authorization (RMA) number;
c) Have the serial number of the equipment and the original proof of purchase available.
Contact us at SmaK Products, 208-758-7113.
Upon receipt of the product, SmaK Products will complete an inspection, without charge, and contact
you within 72 business hours to relay the results of our inspection. If our inspection uncovers a defect,
we will repair or replace the part, at our discretion. If the product fails because of defect or poor
workmanship, SmaK Products will pay for the cost of shipping the products to SmaK Products and back
to you. If, through our inspection, we determine that there is not defect in the product, or that the
problem resulted from causes not within the scope of this warranty, the product will be repaired or
replaced only at owner’s request and expense. The owner will pay all shipping costs.
This warranty gives you specific legal right, and you may have additional rights that vary from state to
state.

SmaK Products
181 W Aqua Avenue
Coeur d’Alene, ID 83815
Office: 208-758-7113
TROUBLESHOOTING
ALWAYS UNPLUG THE MACHINE BEFORE
DISCONNECTING OR CONNECTING ANY WIRES OR
COMPONENTS
SYMPTOM POSSIBLE CAUSE
Low pressure Plugged or dirty inlet filter;
Pump is leaking
Pump valve(s) damaged;
Pressure regulator valve is worn and leaking water back into the holding tank
even while spraying from the tool;
No spray Solution tank is empty;
Quick couplings on solution line are not completely connected to machine or tool;
Spray tip(s) plugged;
Pump motor is not running
Plugged/dirty pump inlet filter;
Plugged or damaged solution hose or quick disconnect
Pump not
running
No power to pump -- no power to cord
On/off switch is bad;
Pump motor is getting power but won’t run – check motor brushes;
Low suction Recovery tank lid not sealed;
Dirty vacuum inlet screen;
Vac hose loose or cracked;
Vacuum gasket is damaged or compressed
No suction Recovery tank is full;
Vacuum is not running –bad switch or bad vacuum
Always use original equipment replacement parts.
Contact your distributor for additional information or to arrange for service.
7

SmaK
Neptune 1200

Item No. Part No. QTY Description Price EA
1 41-00536 1 Hose, Drain, With Cap and Chain $16.47
2 41-00017 1 Hook & Loop Strap, Wand Holder $1.73
3 39-00017 2 Wheel, 3” $0.58
4 41-09507 1 Ball Float $8.52
5 41-00004 1 Clear Lid w/Mounting Plate $19.81
6 01-10595-001 1 Vacuum Tank, Neptune 1200 $68.46
7 41-00050 1 Hose Barb, for 1-½” Hose $0.53
8 01-10597-001 1 Solution Tank, Neptune 1200 $57.96
9 52-00004 1 Lid, Solution Tank $3.04
10 40-00400 3 Switch, Pump & Vac Selector $5.63
11 50-00153 1 Dual Cord Indicator $2.55
12 41-09515 1 Switch Plate $21.30
13 41-00512 1 Hose, ½” ID X 23.5”,Pump Inlet Hose $4.24
14 41-00700 1 Hose Clamp $1.51
15 50-00009 1 Pump, Complete, 1200 PSI $711.79
16 52-00002 1 Vacuum Motor, 3-stage $67.25
17 41-01303 1 Gasket, Vacuum, 5” OD $1.31
18 41-00538 1 Hose, Gray Wire Reinforced, 2” X 18” $4.63
19 41-00512 1 Hose, 23”, Unloader to Solution Tank $4.14
20 05-20002-FP0251 1 Unloader/Bypass Valve $74.49
21 41-00512 1 Hose, 16”, Dump Pump to Discharge $2.88
22 01-10594-001 1 Manifold, Vacuum $11.31
23 41-00534 1 Hose, Pump to Pressure Gauge, 17” $19.13
24 41-00022 1 Quick Disconnect, Female, Pressure Gauge $8.55
25 01-10593-001 1 Base Compartment, Neptune 1200 $69.46
26 39-00019 2 Caster $5.44
27 50-00012 1 Dump Pump $145.35
28 41-00003 1 Hose Barb/Elbow 90° $0.51
29 40-00007 2 Power Cord, 25 ft $21.25
30 40-00008 2 Power Cord, Pigtail $2.14
31 40-00802 1 Terminal Block $3.37
32 41-09512 1 Plate, Gauge Mount $7.58
33 41-01304 1 Gasket, Vacuum Exhaust $4.22
34 41-00540 1 Hose, 22”, Pump to Unloader $26.61
35 39-00004 2 Latch $9.08
36 39-00003 2 Strike, Catch for Latch $1.56
37 41-00009 1 Pump Discharge Hose Fitting $7.34
38 41-00007 1 Quick Disconnect, Male $5.19
39 41-09505 1 Pressure Gauge, 1200 PSI $21.68
40 41-00023 1 Quick Disconnect, Unvalved, Back of Gauge $8.52
41 41-00041 1 Relief Valve, Pressure $19.30
42 41-00529 1 Hose, 26.25”, From Relief Valve to QD $20.04
43 41-00708 1 Hose, 21.5”, From Unloader to Relief Valve $31.51
44 41-00060 1 Axle $2.94
45 32-00002 2 Axle Cap $0.51
46 52-00006 2 Wheel, 12” $14.88
1200 Parts List Pricing