Smart-M StretcherPro-HD User manual

1
Made in U.S.A. www.SmartAVI.com 1-800-AVI-2131
StretcherPro-HD
User Manual
HDMI/DVI-D 2x2 Video Wall Controller

2
TABLE OF CONTENTS 
WHAT'S IN THE BOX? 2
INTRODUCTION 3
FEATURES 3
APPLICATIONS 3
TECHNICAL SPECIFICATIONS 4
HARDWARE INSTALLATION 5
FRONT PANEL CONTROL 6
RS-232 CONTROL 7
IR REMOTE CONTROL 8
CONTROL VIA ETHERNET 9
LIMITED WARRANTY STATEMENT 10
Figure 2-1
WHAT'S IN THE BOX?
PART NO. QTY DESCRIPTION
STRP-HDS 1 StretcherPro-HD
CCPWR06 1 Power supply cord
RMT-4KWL 1 IR Remote Control
SM-EYE-NY 1 IR receiver
1 Quick Start Guide
EN-QKVM-EAR-P 2 Rack Mounting Brackets

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INTRODUCTION
To create a four-screen video wall with 1 HD video input, the StretcherPro-HD Video Wall Controller pro-
vides a truly simple plug-and-play hardware solution. The StrecherPro-HD is HDCP compliant and is capa-
ble of stretching any HD source over four screens, resolution up to 1920 x 1080. This powerful new ver-
sion stretches the video image in multiple ways including: Video Wall mode, dual horizontal (2x1), dual
vertical (1x2), or clone the image (1:1).

FEATURES
 Stand-Alone Unit, Requiring no Additional Hardware or Software
 Plug-and-play ready
 4 Screen Multilayout Digital Signage / Video Wall Controller
 Supports DVI-D Input with converters
 Learns any EDID
 Internal EDID database
 Multiple configurations
 HDCP and HDMI 1.4 compliant
Supports IR and RS-232

APPLICATIONS
 Video Walls
 Digital Signage Displays
 Information Displays
 Command Centers
 Control Rooms
 Simulation Systems
 Restaurants and Clubs
 Houses of Worship
 Convention Facilities
 Theme Parks
 Resorts
 Casinos

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TECHNICAL SPECIFICATIONS
VIDEO
Video Bandwidth Single-link 340MHz [10.2Gbps]
Resolution HDTV Up to 1080p
PC Resolution up to 1920 x 1200
Input Video Signal 1.2 volts
Input DDC Signal 5 volts
Single Link Range 1080p
Format HDMI 1.4
DVI Compliance Single-link DVI-D 2.0
Output Cable Length Up to 20 ft.
HDCP Compliance 1.0/2.0
Input Interface (1) HDMI
Output Interface (4) HDMI
Connector Type A [19-pin female]
CONTROL
Front Panel Buttons
RS-232 DB9 (female)
Remote Control IR
TCP/IP Ethernet Control
POWER
Requirements 100-240 VAC
MECHANICAL
Height 1.875 in.
Width 17 in.
Depth 10.75 in.
Weight 4.4 lbs.

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Figure5‐1
HARDWARE INSTALLATION
1. Turn off the StretcherPro-HD.
2. Connect the HDMI source (i.e. PC, Blu-Ray Player, Digital Signage, etc.) to the HDMI
INPUT port of the StretcherPro-HD using HDMI cables.
3. Connect the (4) monitors to the (4) HDMI OUTPUT ports of the StretcherPro-HD using
HDMI cables for HDMI monitors and TVs, or HDMI-to-DVI adapters for DVI displays. Connect the upper
left display to port 1, the upper right display to port 2, the lower left display to port 3 and the lower
right display to port 4.
4. Connect the IR receiver to the IR input jack at the back of the StretcherPro-HD.
5. Optionally connect an RS-232 cable from the PC to the RS-232 port of the unit for additional
control.
6. Optionally connect the RJ45 connector to a network for additional control.
7. Turn on the StretcherPro-HD.

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FRONT PANEL CONTROL
VIDEO WALL MODE: You can project the input image across
four HD screens (2x2 configuration). With screen resolution of
1920x1080, users can create a stunning 4K resolution video wall
display.
CLONE MODE: You can route the input image to each
display individually, creating a simple and effective digital
signage display.
DUAL HORIZONTAL: You can route the input image over
two horizontally arranged screens two times over, creating a
unique and flexible horizontal display option.
DUAL VERTICAL: Users can route the input image over two
vertically arranged screens two times over, creating a unique
and flexible vertical display option.
Front Panel Buttons
 To switch to Video Wall mode, press the WALL button.
 To switch to Clone mode, press the CLONE button.
 To switch to Dual Horizontal mode, press the DUAL H button.
 To switch to Dual Vertical mode, press the DUAL V button.
 For Menu, press the DUAL H and DUAL V buttons simultaneously
then use the IR Remote Control to navigate the menu.

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RS-232 CONTROL
The StretcherPro-HD may also be controlled via RS-232 commands. This feature requires that an RS-232 card is
installed in your computer or a USB to RS-232 adapter. Check the RS-232 connections on your computer and the
StretcherPro-HD to determine if you need a male to male, female to female or male to female cable.
Establish a connection to StretcherPro-HD :
1. Connect a straight-through RS-232 cable to the RS-232 connector on the PC.
2. Connect the other end of the cable to the RS-232 port of the StretcherPro-HD .
3. Power on the device.
If you need to identify the COM port used by your computer do the following:
1. Click on the start button.
2. Click on Control Panel.
3. Click on Device Manager.
4. Click on the arrow next to Ports (COM & LPT).
You should see the name of your adapter and the COM port number in use.
Setting up the Terminal Application:
Run the terminal client of your choice such as HyperTerminal or PuTTY.
Select the correct COM port on the PC.
Use the following connection settings: 115200, N, 8, 1, no flow control.
Once the connection is established type ? And hit <Enter>. The StretcherPro-HD should respond with a firmware
version number and a list of available commands as shown below.
StretcherHD 1.22.22
main menu
=======================================================
-i -system information
-v -display mode and video options
-e -edid/hotplug
-a -audio
-o -osd navigator and parts load
-fr Reset to factory defaults (Not shown on menu.)
? -help
To display the video menu:
Type –v <Enter> ? <Enter>
StretcherHD 1.22.22
video menu
=======================================================
f -clone input to outputs in full
dh -horizontal dual
dv -vertical dual
v -videowall
s -stretch across 4 screens
fl -flip [output channel] [ 1:flip | 2:unflip ]
o -[1-1080P60|2-1080P30]
ex -exit to main menu
? -help
To return to the main menu:
Type ex <Enter> ? <Enter>

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Figure8‐2
IR REMOTE CONTROL
BUTTON DESCRIPTION
MENU Activates the OSD menu
1
2
3
4
CLONE
ESC Exit OSD menu
▲Navigate up thru the OSD options
▼Navigate down thru the OSD options
■Select or execute
◄Navigate OSD options
►Navigate OSD options
INPUT
OUTPUT
E1 Internal EDID #1
E2 Internal EDID #2,
EL Learn EDID from display on output #1
W 1 Wall Mode—Press W then press 1
Q
P
I Clone Mode

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CONTROL VIA ETHERNET

StretcherPro‐HDTCP/IPcontrolisafeaturethatallowsmodeswitchingandotherconfigurationstobecon‐
trolledremotelyviaHTTP.ManageyourStretcherPro‐HDwitheaseonyourLANorfromanywhereinthe
world.
FirstyoumustfindtheIPaddressforthe
StretcherPro‐HD.Finder.exe(SmartIP‐
Finder)isconvenientlyavailableonourweb‐
site;pleasevisitwww.smartavi.com/helpful‐
links.htmlforthisandourfulllistofcom‐
patiblethird‐partysoftware.

DownloadandexecutetheIPaddressFinder
softwareforyourproduct.TheStretcherPro‐
HDanditsIPaddressshouldappearinthe
displayasshowninFigure9‐1.



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
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
Figure9‐1
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Figure9‐2

EntertheIPaddressintoawebbrowserofyourchoice.YoushouldseetheStretcherPro‐HDHome/Welcome
pageasshowninFigure9‐2.

ClicktheLOGINtab.Theusernameandpasswordarecasesensitiveandcanbechanged.Thedefaultuser‐
nameandpasswordare:
Username:admin
Pasword:1234


10
LIMITED WARRANTY STATEMENT

A.Extentoflimitedwarranty

Smart‐AVITechnologies,Inc.warrantstotheend‐usercustomersthattheSmart‐AVIproductspecifiedabove
willbefreefromdefectsinmaterialsandworkmanshipforthedurationof1year,whichdurationbeginson
thedateofpurchasebythecustomer.Customerisresponsibleformaintainingproofofdateofpurchase.

Smart‐AVIlimitedwarrantycoversonlythosedefectswhichariseasaresultofnormaluseoftheproduct,
anddonotapplytoany:
a.Improperorinadequatemaintenanceormodifications
b.Operationsoutsideproductspecifications
c.Mechanicalabuseandexposuretosevereconditions

IfSmart‐AVIreceives,duringapplicablewarrantyperiod,anoticeofdefect,Smart‐AVIwillatitsdiscretion
replaceorrepairdefectiveproduct.IfSmart‐AVIisunabletoreplaceorrepairdefectiveproductcoveredby
theSmart‐AVIwarrantywithinreasonableperiodoftime,Smart‐AVIshallrefundthecostoftheproduct.

Smart‐AVIshallhavenoobligationtorepair,replaceorrefundunituntilcustomerreturnsdefectiveproduct
toSmart‐AVI.

Anyreplacementproductcouldbeneworlikenew,providedthatithasfunctionalityatleastequaltothatof
theproductbeingreplaced.

Smart‐AVIlimitedwarrantyisvalidinanycountrywherethecoveredproductisdistributedbySmart‐AVI.

B. Limitationsofwarranty
Totheextantallowedbylocallaw,neitherSmart‐AVInoritsthirdpartysuppliersmakeanyotherwarrantyor
conditionofanykindwhetherexpressedorimpliedwithrespecttotheSmart‐AVIproduct,andspecifically
disclaimimpliedwarrantiesorconditionsofmerchantability,satisfactoryquality,andfitnessforaparticular
purpose.

C. Limitationsofliability
Totheextentallowedbylocallawtheremediesprovidedinthiswarrantystatementarethe cus‐
tomerssoleandexclusiveremedies.

Totheextantallowedbylocallaw,exceptfortheobligationsspecificallysetforthinthiswarrantystatement,
innoeventwillSmart‐AVIoritsthirdpartysuppliersbeliablefordirect,indirect,special,incidental,orcon‐
sequentialdamageswhetherbasedoncontract,tortoranyotherlegaltheoryandwhetheradvisedofthe
possibilityofsuchdamages.

D. Locallaw
Totheextentthatthiswarrantystatementisinconsistentwithlocallaw,thiswarranty
statementshallbeconsideredmodifiedtobeconsistentwithsuchlaw.

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NOTICE
Theinformationcontainedinthisdocumentissubjecttochangewithoutnotice.SmartAVImakesnowar‐
rantyofanykindwithregardtothismaterial,includingbutnotlimitedto,impliedwarrantiesofmerchant‐
abilityandfitnessforparticularpurpose.SmartAVIwillnotbeliableforerrorscontainedhereinorforinci‐
dentalorconsequentialdamagesinconnectionwiththefurnishing,performanceoruseofthismaterial.No
partofthisdocumentmaybephotocopied,reproduced,ortranslatedintoanotherlanguagewithoutprior
writtenconsentfromSmartAVITechnologies,Inc.

20160823