Smart watch H20IPSD302 User manual

SmartWatch® IP PTZ Dome Cameras
Manual
H20IPSD302 / H20IPSDIR302

SmartWatch® IP PTZ Dome Cameras - Manual
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Thank you for purchasing our product. If there are any questions, or requests, please
do not hesitate to contact your distributor.
This manual applies to the SmartWatch H20IPSD302 & H20IPSDIR302 IP PTZ dome
cameras.
This manual may contain several technical or printing errors, and the content is subject
to change without notice. The updates will be added to the new version of this manual.
The pictures in the manual are for reference only. We will readily improve or update
the products or procedures described in the manual.
DISCLAIMER STATEMENT
“Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of
the security or signaling aspects of this product. UL has only tested for fire, shock or
casualty hazards as outlined in UL’s Standard(s) for Safety, UL60950-1. UL Certification
does not cover the performance or reliability of the security or signaling aspects of
this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS
WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR
SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.”

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0501081040722
Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the
limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the
interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the Low Voltage
Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS
Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper
recycling, return the battery to your supplier or to a designated collection point. For
more information see: www.recyclethis.info.

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Safety Instruction
These instructions are intended to ensure that the user can use the product correctly
to avoid danger or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings are
neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are
neglected.
Warnings Follow these safeguards to
prevent serious injury or death.
Cautions Follow these precautions to
prevent potential injury or material
damage.
Warnings:
Please use the power supply which can meet the safety extra low voltage (SELV)
standard. The power consumption cannot be less than the required value.
Do not connect several devices to one power supply as overload may cause over-
heating and can be a fire hazard.
When the product is installed on a wall or ceiling, the device should be firmly fixed.
To reduce the risk of fire or electrical shock, do not expose the internal parts to
rain or moisture.
This installation should be made by a qualified service engineer and should
conform to all the local standards.
Please install a fused spur to the power supply circuit for convenient supply
interruption.
If the product does not work properly, please contact your distributor. Never
attempt to disassemble the product yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or maintenance.)

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Cautions:
Make sure the power supply voltage is correct before using the product.
Do not drop the product or subject it to physical shock. Do not install the product
on vibratory surface or places.
Do not expose it to high electromagnetic radiating environment.
Do not aim the lens at the strong light such as sun or incandescent lamp. The strong
light can cause fatal damage to the product.
The sensor may be burned out by a laser beam, so when any laser equipment is
being used, make sure that the surface of the sensor not be exposed to the laser
beam.
For working temperature, please refer to the specification manual for details.
To avoid heat accumulation, good ventilation is required for a proper operating
environment.
While shipping, the product should be packed in its original packing.
Please use the provided glove when open up the product cover. Do not touch the
product cover with fingers directly, because the acidic sweat of the fingers may
erode the surface coating of the product cover.
Please use a soft and dry cloth when clean inside and outside surfaces of the
product cover. Do not use alkaline detergents.

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Table of Contents
Chapter 1 Overview....................................................................................................................7
1.1 System Requirement................................................................................................................7
1.2 Functions..................................................................................................................................7
Chapter 2 Network Connection ................................................................................................ 10
2.1 Setting the Network Speed Dome over the LAN....................................................................10
2.1.1 Wiring over the LAN ..........................................................................................................10
2.1.2 Detecting and Changing the IP Address.............................................................................11
2.2 Setting the Network Speed Dome over the WAN..................................................................11
2.2.1 Static IP Connection...........................................................................................................12
2.2.2 Dynamic IP Connection......................................................................................................13
Chapter 3 Access to the Network Speed Dome.........................................................................15
3.1 Accessing by Web Browsers...................................................................................................15
3.2 Accessing by Client Software .................................................................................................17
Chapter 4 Live View.................................................................................................................. 18
4.1 Live View Page .......................................................................................................................18
4.2 Starting Live View...................................................................................................................19
4.3 Recording and Capturing Pictures Manually..........................................................................20
4.4 Operating PTZ Control............................................................................................................20
4.4.1 PTZ Control Panel...............................................................................................................20
4.4.2 Setting / Calling a Preset....................................................................................................21
4.4.3 Setting / Calling a Patrol.....................................................................................................23
4.4.4 Setting / Calling a Pattern ..................................................................................................25
4.5 Configuring Live View Parameters .........................................................................................26
Chapter 5 PTZ Configuration..................................................................................................... 27
5.1 Configuring Initial Position.....................................................................................................27
5.2 Configuring Basic PTZ Parameters .........................................................................................27
5.3 Configuring PTZ Limit Stops ...................................................................................................29
5.4 Configuring Scheduled Tasks..................................................................................................30
5.5 Configuring Park Actions........................................................................................................32
5.6 Configuring Privacy Mask.......................................................................................................32
5.7 Clearing PTZ Configurations...................................................................................................33
Chapter 6 Speed Dome Configuration ...................................................................................... 35
6.1 Configuring Local Parameters ................................................................................................35
6.2 Configuring Time Settings ......................................................................................................36
6.3 Configuring Network Settings ................................................................................................38
6.3.1 Configuring TCP/IP Settings ...............................................................................................38
6.3.2 Configuring Port Settings ...................................................................................................40
6.3.3 Configuring PPPoE Settings................................................................................................40

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6.3.4 Configuring DDNS Settings.................................................................................................41
6.3.5 Configuring SNMP Settings ................................................................................................43
6.3.6 Configuring 802.1X Settings...............................................................................................45
6.3.7 Configuring QoS Settings ...................................................................................................46
6.3.8 Configuring FTP Settings ....................................................................................................47
6.3.9 Configuring UPnP™ Settings ..............................................................................................48
6.3.10 Configuring NAT (Network Address Translation) Settings..............................................48
6.3.11 Configuring Email Settings.............................................................................................49
6.4 Configuring Video and Audio Settings ...................................................................................51
6.4.1 Configuring Video Settings ................................................................................................51
6.4.2 Configuring Audio Settings ................................................................................................52
6.4.3 Configuring ROI Settings ....................................................................................................53
6.5 Configuring Image Settings ....................................................................................................54
6.5.1 Configuring Display Settings ..............................................................................................54
6.5.2 Configuring OSD Settings...................................................................................................59
6.5.3 Configuring Text Overlay Settings ......................................................................................60
6.6 Configuring and Handling Alarms ..........................................................................................60
6.6.1 Configuring Motion Detection ...........................................................................................61
6.6.2 Configuring Video Tampering Alarm..................................................................................64
6.6.3 Handling Exception ............................................................................................................65
Chapter 7 Record Settings ........................................................................................................66
7.1 Configuring NAS Settings .......................................................................................................66
7.2 Configuring Recording Schedule ............................................................................................67
7.3 Configuring Snapshot Settings ...............................................................................................70
Chapter 8 Playback...................................................................................................................72
Chapter 9 Log Search................................................................................................................ 75
Chapter 10 Others ...................................................................................................................... 76
10.1 Managing User Accounts .......................................................................................................76
10.2 Configuring RTSP Authentication...........................................................................................78
10.3 Configuring Anonymous Visit.................................................................................................78
10.4 Configuring IP Address Filter..................................................................................................79
10.5 Configuring Security Service Settings………………………………………………………………………………….79
10.6 Viewing Device Information...................................................................................................80
10.7 Maintenance..........................................................................................................................80
10.7.1 Rebooting the Speed Dome...........................................................................................80
10.7.2 Restoring Default Settings .............................................................................................81
10.7.3 Importing/Exporting Configuration File ........................................................................81
10.7.4 Upgrading the System....................................................................................................82

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Chapter 1 Overview
1.1 System Requirement
System requirement for web browser access is as follows:
Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 /
Server 2003 / Server 2008 32bits
CPU: Intel Pentium IV 3.0 GHz or higher
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 7.0 and above version, Apple Safari 5.02 and above
version, Mozilla Firefox 5 and above version and Google Chrome8 and above
versions.
1.2 Functions
The functions vary depending on the models of speed dome.
Limit Stops
The dome can be programmed to move within the limit stops (left/right, up/down).
Scan Modes
The dome provides 5 scan modes: auto scan, tilt scan, frame scan, random scan and
panorama scan.
Presets
A preset is a predefined image position. When the preset is called, the dome will
automatically move to the defined position. The presets can be added, modified,
deleted and called.
Label Display
The on-screen label of the preset title, azimuth/elevation, zoom, time and dome name
can be displayed on the monitor. The displays of time and speed dome name can be
programmed.
Auto Flips
In manual tracking mode, when a target object goes directly beneath the dome, the
video will automatically flips 180 degrees in horizontal direction to maintain continuity
of tracking.
Privacy Mask
This function allows you to block or mask certain area of a scene, preventing recording
or live viewing.
3D Positioning
In the client software, use the left key of mouse to click on the desired position in the

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video image and drag a rectangle area in the lower right direction, the dome will move
the position to the center and allow the rectangle area to zoom in. Use the left key of
mouse to drag a rectangle area in the upper left direction to move the position to the
center and allow the rectangle area to zoom out.
Proportional Pan/Tilt
Proportional pan/tilt automatically reduces or increases the pan and tilt speeds
according to the level of zoom. At telephoto zoom settings, the pan and tilt speeds will
be slower than at wide zoom settings. This keeps the image from moving too fast on
the live view image when there is a large amount of zoom.
Auto Focus
The auto focus enables the camera to focus automatically and maintain clear video
images.
Day/Night Auto Switch
The speed domes deliver color images during the day. And as light diminishes at night,
the speed dome will switch to night mode and deliver black and white images with
high quality.
Slow Shutter
In slow shutter mode, the shutter speed will automatically slow down in low
illumination conditions to maintain clear video images by extending the exposure time.
This feature can be enabled or disabled.
Backlight Compensation (BLC)
If you focus on an object against strong backlight, the object may be too dark. The BLC
(Backlight Compensation) function can compensate light to the object in front to make
it clear (this may cause the over-exposure of the background where the light is strong.)
Wide Dynamic Range (WDR)
The wide dynamic range (WDR) function helps the camera provide clear images even
under back light circumstances. When there are both very bright and very dark areas
simultaneously in the field of view, WDR balances the brightness level of the image to
provide clear images with details.
This feature varies depending on speed dome models.
White Balance (WB)
White balance can remove the unrealistic color casts. White balance is the white
rendition function of the camera that will adjust the color temperature according to
the environment automatically.
Patrol
A patrol is a recording of pre-defined presets. The scanning speed between two presets
and the dwell time at the preset are programmable.
Pattern
A pattern is a recording of pan, tilt, zoom, and preset functions. By default the focus
and iris are in auto mode when the pattern is being recorded.
Power Off Memory
The dome supports a power off memory function. When power is restored the dome
resumes its previous position.

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Scheduled Task
A time task is a programmed action that can be performed automatically at a specific
date and time. The programmable actions include: auto scan, random scan, patrol 1-
8 ,pattern 1-4, preset 1-8,frame scan, panorama scan, tilt scan, day, night, reboot, PT
adjust, Aux Output, etc.
Park Action
This feature allows the dome to start a preprogrammed action automatically after a
preprogrammed time of inactivity.
User Management
The dome allows you to program users with different levels of permissions. Multiple
users can access and control the same network speed dome simultaneously.
3D Digital Noise Reduction
The 3D digital noise reduction function processes the noise between two frames. The
noise is removed making the video clearer.

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Chapter 2 Network Connection
Before you start:
If you want to configure the network speed dome via a LAN (Local Area Network),
please refer to Section 2.1 Setting the Network Speed Dome over the LAN.
If you want to configure the network speed dome via a WAN (Wide Area Network),
please refer to Section 2.2 Setting the Network Speed Dome over the WAN.
2.1 Setting the Network Speed Dome over the LAN
Purpose:
To view and configure the speed dome via a LAN, you need to connect the network
speed dome in the same subnet with your computer, and install the SmartWatch
System Manager software to search and change the IP of the network speed dome.
2.1.1 Wiring over the LAN
The following two figures show how to connect the network speed dome to the
computer:
Purpose:
To test the network speed dome, you can directly connect the network speed
dome to the computer with a network cable as shown in Figure 2-1.
Refer to the Figure 2-2 to set the network speed dome over the LAN via a switch
or a router.
Connecting Directly
Network Cable

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Connecting via a Switch or a Router
2.1.2 Detecting and Changing the IP Address
You need the IP address to connect to the network speed dome.
Steps:
1. To get the IP address, you can use the SmartWatch System Manager software to
list the online devices. Please refer to the user manual of client software for
detailed information.
2. Change the IP address and subnet mask to the same subnet as that of your
computer.
3. Enter the IP address of network speed dome in the address field of the web
browser to view the live video.
The default IP address is 192.0.0.64. The default user name is admin, and password is
12345.
For accessing the network speed dome from different subnets, please set the gateway for
the network speed dome after you logged in. For detailed information, please refer to
Section 6.3.1 Configuring TCP/IP Settings.
2.2 Setting the Network Speed Dome over the WAN
Purpose:
This section explains how to connect the network speed dome to the WAN with a static
IP or a dynamic IP.
Speed Dome
PC
Network
Cable
Switch or Router

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2.2.1 Static IP Connection
Before you start:
Please apply for a static IP from an ISP (Internet Service Provider). With the static IP
address, you can connect the network speed dome via a router or connect it to the
WAN directly.
Connecting the network speed dome via a router
Steps:
1. Connect the network speed dome to the router.
2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2
Detecting and Changing the IP Address for detailed IP address configuration of the
speed dome.
3. Save the static IP in the router.
4. Set port mapping, E.g., 80, 8000 and 554 ports. The steps for port mapping vary on
different routers. Please call the router manufacturer for assistance with port
mapping.
Refer to Appendix 2 for detailed information about port mapping.
5. Connect to the network speed dome through a web browser or the client software
over the internet.
Accessing the Speed Dome through Router with Static IP
Connecting the network speed dome with static IP directly
You can also save the static IP in the speed dome and directly connect it to the internet
without using a router. Refer to Section 2.1.2 Detecting and Changing the IP Address
for detailed IP address configuration of the speed dome.
Accessing the Speed Dome with Static IP Directly

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2.2.2 Dynamic IP Connection
Before you start:
Please apply for a dynamic IP from an ISP. With the dynamic IP address, you can
connect the network speed dome to a modem or a router.
Connecting the network speed dome via a router
Steps:
1. Connect the network speed dome to the router.
2. In the speed dome configuration, assign a LAN IP address, the subnet mask and
the gateway. Refer to Section 2.1.2 Detecting and Changing the IP Address for
detailed LAN configuration.
3. In the router, set the PPPoE user name, password and confirm the password.
4. Set port mapping. E.g. 80, 8000 and 554 ports. The steps for port mapping vary on
different routers. Please call the router manufacturer for assistance with port
mapping.
Refer to Appendix 2 for detailed information about port mapping.
5. Apply a domain name from a domain name provider.
6. Configure the DDNS settings in the speed dome.
7. Connect to the speed dome via the applied domain name.
Connecting the network speed dome via a modem
Purpose:
This speed dome supports the PPPoE auto dial-up function. The speed dome gets a
public IP address by ADSL dial-up after the speed dome is connected to a modem. You
need to configure the PPPoE parameters of the network speed dome. Refer to Section
6.3.3 Configuring PPPoE Settings for detailed configuration.
Accessing the Speed Dome with Dynamic IP
The obtained IP address is dynamically assigned via PPPoE, so the IP address always
changes after rebooting the speed dome. To solve the inconvenience of the dynamic IP, you
need to get a domain name from the DDNS provider (E.g. DynDns.com). Please follow below
steps for normal domain name resolution and private domain name resolution to solve the

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problem.
Normal Domain Name Resolution
Normal Domain Name Resolution
Steps:
1. Apply a domain name from a domain name provider.
2. Configure the DDNS settings in the DDNS Settings interface of the network speed
dome. Refer to Section 6.3.4 Configuring DDNS Settings for detailed configuration.
3. Visit the speed dome via the applied domain name.
Private Domain Name Resolution
Private Domain Name Resolution
Steps:
1. Install and run the IP Server software on a computer with a static IP.
2. Access the network speed dome through the LAN with a web browser or the client
software.
3. Enable DDNS and select IP Server as the protocol type. Refer to Section 6.3.4
Configuring DDNS Settings for detailed configuration.

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Chapter 3 Access to the Network
Speed Dome
3.1 Accessing by Web Browsers
Steps:
1. Open the web browser.
2. In the address field, input the IP address of the network speed dome, e.g.,
192.0.0.64 and press the Enter key to enter the login interface.
3. Select English as the interface language on the top-right of login interface.
4. Input the user name and password and click .
The default user name is admin, password is 12345.
Login Interface
5. Install the plug-in before viewing the live video and operating the speed dome.
Please follow the installation prompts to install the plug-in.

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Download and Install Plug-in
Install Plug-in (2)

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Install Plug-in (3)
You may have to close the web browser to install the plug-in. Please reopen the web
browser and log in again after installing the plug-in.
3.2 Accessing by Client Software
The product CD contains the SmartWatch System Manager software. SmartWatch
System Manager will allow you to view the live video and manage the speed dome
with the client software.
Follow the installation prompts and install the client software and WinPcap. The
configuration interface and live view interface of client software are displayed below.
SmartWatch System Manager Software Control Panel
For detailed information about SmartWatch System Manager software, please refer to the
software user manual.

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Chapter 4 Live View
4.1 Live View Page
Purpose:
The live video page allows you to view live video, capture images, PTZ control, set
and call presets and configure the video parameters.
Log in to the network speed dome to enter the live view page.
Descriptions of the live view page:
Menu Bar
Live View
Parameters
Live View Window
Toolbar
Show or hide PTZ
control panel
PTZ Control
Preset/Patrol/Pattern
Live View Page
Menu Bar:
Click the tab to enter the Live View, Playback, Log and Configuration page.
Live View Window:
Displays the live video.
Toolbar:
Operations on the live view page, e.g., live view, capture, record, audio on/off, two-
way audio, etc.
PTZ Control:
For pan, tilt & zoom of the speed dome.
Preset/patrol/pattern:
Set and call the presets/patrols/patterns of the speed dome.
Live View Parameters:
To set the image size and stream type of the live video.

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4.2 Starting Live View
In the live view window as displayed in Figure 4-2, click on the toolbar to start the
live view video from the speed dome.
Live View
Table 4-1 Descriptions of the Toolbar
Icon
Description
Icon
Description
/
Live view on/off
Manually capture image
/
Manual recording off / on
/
Audio on and adjust
volume / Mute
/
Two-way audio off/on
3D zoom
To use two way audio please set the Stream Type to Video & Audio - see Section 6.4.1
Configuring Video Settings.
Full-screen Mode:
Double-click on the live video image to toggle the current live view into full-screen /
normal mode.