SmartDHOME WBSH2-7 User manual
Electric charging station WBSH2-7
User Manual and data sheet
2
Abbreviations and Safety Notes
Abbreviation
Description
1
IEC
International Electrotechnical Commission
2
EV
Electrical Vehicle, this can be BEV (battery EV) or PHEV (plug-in hybrid EV)
3
EVSE
Electric Vehicle Supply Equipment (IEC61851-1)
4
Kw
Kilo Watt (unit of power)
5
A
Ampere (unit of current)
6
V
Volt (unit di voltage)
7
Hz
Hertz (unit of frequency)
8
LCD
Liquid crystal display
9
LED
Light-emitting diode
10
RFID
Radio frequency identification
11
CMS
Central management system
(Manages EVSE and has the information for authorizing users for using its EVSE)
12
OCPP
Open charge point protocol
(A standard open protocol for communication between EVSE and a central system and
is designed to accommodate any type of charging technique)
13
IP
Ingress protection
14
PE
Protective earthing (protection)
15
HMI
Human-Machine Interface
16
RCCB
Residual current circuit breaker
17
MCB
Miniature circuit breaker
18
OBC
On-board charger (of an EV)
19
RoHS
Restriction of hazardous substances
20
REACH
Registration, evaluation and authorization of chemicals
The following warning signs, mandatory signs and information signs are used in the WBSH2-7 charging station.
Warning signs
CAUTION: Warning of electrical hazards.
This sign is intended to alert the user that severe personal injury or substantial property damage can
result if the device is not operated as requested.
ATTENTION: Warning of a danger spot or dangerous situation.
This sign is intended to alert the user that minor personal injury or material damage can result, if the
device is not operated as requested.
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Indicates the possible consequences of touching electrostatically sensitive components.
CAUTION: Warning of combustion.
No access for unauthorized persons.
No access for persons wearing pacemakers.
Use protective footwear.
Must wear a safety helmet.
Indicates important texts, notes or tips.
Indicates recycling information.
Indicates assemblies or parts that must be disposed of properly. Do not dispose of them in the household
waste.
Environment
•The WBSH2-7 charging station must be installed in areas far from flames and flammable materials, in
order to avoid serious damage to things and/or people.
•The WBSH2-7 charging station must not be installed in areas containing explosive materials; otherwise
dangerous explosions could occur.
•Do not leave flammable or explosive substances near the charging station, in order to avoid serious
damage to things and/or people.
•The WBSH2-7 charging station must be installed in a place free of dust, gases or vapors harmful to
insulation.
•The charging station for electric vehicles must be installed in a place free from vibrations and violent
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shocks. For good ventilation, mount the charging station vertically.
•The station must not be installed at ground level. In addition, a drainage channel must be positioned
around the charging station because, otherwise, the equipment could be damaged.
Installation
All protective equipment must be worn when installing the charging station.
•Installation and wiring must be performed by qualified personnel to avoid shocks and electrocution.
•Before installation, make sure you do not have any live parts, in order to avoid shocks and electrocutions.
•Be sure to ensure a good grounding of the charging station to avoid shocks and electrocution.
•Be sure to stow the charging socket in the side holder of the charging station to avoid shocks and
electrocution.
•Do not leave metals such as bolts, gaskets inside the charging station; otherwise, dangerous explosions
and fires could occur.
•Make sure to ensure a good grounding of the charging station to avoid shocks and electrocution.
•Make sure that the charging station is correctly connected to the mains in order to avoid shocks and
electrocutions.
•Any uncovered parts must be protected by using insulating material.
Operation
•It is strictly forbidden to bring minors or people with reduced capacity close to the charging station to
avoid injury.
•It is advisable not to persist in attempting to recharge if there is an error or fault message on the display.
•At any time, in the event of an emergency (such as fire, smoke, anomalous sounds, water leakage, etc.)
it is possible to press the emergency button in order to interrupt the recharge cycle and send the "Stop"
alarm to the station. charging. Subsequently, if the fault persists, we recommend that you contact our
customer support by visiting the site: http://helpdesk.smartdhome.com/users/register.aspx
•Do not start charging if even part of the device is damaged.
•The electric vehicle can only be charged with the engine off and stationary.
Do not recharge your electric vehicle in rain or thunderstorms.
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Maintenance
During maintenance operations, all protective devices must be used.
The replacement of accessories must be carried out by qualified personnel; otherwise, explosions and
dangerous fires could occur.
NOTE: For more information on this, we recommend that you contact our customer support immediately by
visiting the website: http://helpdesk.smartdhome.com/VDSmartdhome/users/Login.aspx
•It is advisable to carry out a safety inspection at least once a week.
•Keep the charging connector clean and dry; if necessary, clean with a clean, dry cloth.
Certifications
•IEC 61851-1:2019
Charging connection
•IEC 61851-1:2019
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Charging interface
•IEC 62196-2
Single-phase socket
Three-phase socket
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Description & Technical Notes
The WBSH2-7 charging station is ideal for charging electric vehicles and can be installed in residential environments, hotel
parking, garages, and car parks. It has a 4.3 '' display that allows you to view the charging status and interface with all the
functions of the device. For a correct installation please carefully follow the following manual.
Technical notes
Rated voltage
230 V
Frequency
50/60 Hz
Current
32 A
Power
7 kW
Recommended cable type
Copper cable - 3 x 6 mm2
Connection terminals
L1 – N - PE
Charging interface
IEC 62196-2, Type 2, single-phase with charging socket and 5m cable
Single-phase socket
Three-phase socket
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Functions
Charging way
Mode 3
Charging method
Local: “Plug and Play” or smart card
Remote: Control from app
Display
4.3’’ LCD
(Allows you to view: charging current, voltage, power, charging time, status
and error information, etc.)
Light indicators
4 LED (They indicate four states: power, charge, fault and network)
Communication interface
•Ethernet (interface RJ-45)
•Wi-Fi (2.4 GHz)
•ModBus (interface RS-485)
Communication protocol
OCPP 1.6J
Safety protections
Emergency button, overload, over-temperature, min/max power supply, over
current, earth protection.
RCD protection
Present, type B (AC 30mA + DC 6mA)
Environmental conditions
Altitude
≤ 2000m
Storage temperature
- 40 ~ 75°C
Operating temperature
- 30 ~ 55°C
Relative humidity
≤ 95% RH, No condensation
Vibrations
< 0.5G
Installation sites
You can install the device indoors and outdoors with good ventilation.
ATTENTION! Make sure that there are no flammable substances present on
the installation site.
Mechanical parameters
Net weight
≤ 9Kg
Dimensions
H × W × D = 410 mm × 260 mm × 140 mm
Assembly
Wall or pole mounting
Color and material
Front panel: Black, Tempered glass
Back shell: White, Metal
IP grade
IP54
NOTE! On the right side of the charging station there is a plate specifying the model and all the basic technical
specifications.
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Package Contents
•WBSH2-7 charging station
•2 cards RFID
•Wall mounting accessories
•Quality certificate
•User Manual
Pre-Installation
Note: Before continuing with the installation phase, it is necessary to read all the points listed below.
•Check that all accessories are included in the package and that there are no transport damage.
•Verify that the product and features comply with the order.
ATTENTION!
•If there are differences in the order and/or missing parts, please do not proceed with the installation
and immediately contact our customer service by visiting the site:
http://helpdesk.smartdhome.com/users/register.aspx
•Please keep the packaging for the duration of the warranty
The paper and packaging used are all recyclable materials.
Note: During the transport and pre-installation phase it is necessary to pay attention to the following points:
•This product is an electrical appliance, therefore it is recommended to handle it with care avoiding shocks
and violent vibrations.
•The front panel of the product is a tempered glass panel, so we recommend that you handle it with care.
•In order to ensure a long life of the WBSH2.7 charging station it is recommended not to install the
charging station in environments subject to high temperatures which could limit the life and cause
structural changes to the product.
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•If you want to install the charging station on the wall, the following spaces must be respected.
Note: It is recommended to install the WBSH2-7 charging station in a well-ventilated area, not exposed to sunlight and
protected from wind and rain. In order to ensure good ventilation, it is recommended to mount the charging station in an
upright position.
ATTENTION! If you encounter any difficulties during the installation, please contact our customer support immediately by
visiting the website: http://helpdesk.smartdhome.com/users/register.aspx
Installation
For a correct installation follow the following steps:
•Drill four holes of 10 mm in diameter and 55 mm in depth, with appropriate height and with center distance of
130mm x 70mm.
•Firmly fix the plate to the wall, using the supplied anchors.
Note: Use other anchors, depending on the material of which the installation wall is made.
•Fix the accessories for the wall suspension on the WBSH2-7 charging station, using four screws (M5 x 8).
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•Insert the three cable terminals on the wires of the power cable, crimping them using suitable pliers.
NOTE: Here are some suggestions for selecting the size of the cables to be installed. The table below shows all the
types of recharging station provided by SMARTDHOME therefore it is recommended to use:
Product
Maximum current
Input terminals
Minimum section
1
01040-1500-00
32 A
L1 – L2 – L3 - N - PE
3 x 6 mm2
•Open the rear cover and pass all cables through the grommet and make all connections to the terminal block.
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•Finish installing the charging station on the wall bracket. Then fasten the 2 side screws to lock the charging station.
RS-485 (ModBus)
The WBSH2-7 recharging station has the ModBus communication protocol, of the RS-485 type; all the steps for a correct
configuration are shown below.
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[A]
Terminal covers
[B]
Cable gland for network cable or ModBus communication cable (RS-485)
[C]
ModBus communication terminals (RS-485) - A + & B +
•Remove the terminal covers [A] from the rear of the charging station.
•Loosen the cable gland [B] and insert the cables for ModBus communication.
•Connect the ModBus communication cables to the respective terminals A + and B +. Finally fix all the cables and
cover the terminal board of the charging station.
Note:
•If the communication distance is less than 100m, a twisted cable can be used.
•In caso di rete composta de più stazioni di ricarica, per evitare l’anti-interferenza della rete RS-485 si consiglia di
installare una resistenza da 120Ω in posizione terminale.
Operations
After completing the connection and installation of the WBSH2-7 charging station, it can be started. The “POWER” LED
will turn on and it will mean that the station has gone into Stand-by status. As shown in the figure, the WBSH2-7 charging
station has a panel with which it is possible to interact. The main functions are listed below.
1
LED indicators
4
Emergency button
2
Display LCD
5
Charging socket
3
RFID reader
6
Socket plug
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Status LED
The LEDs on the panel are used to indicate the status of the WBSH2-7 charging station. All the signaling combinations
are listed below.
Power
Connection
Charging
Error
Green
Green
Red
Yellow
1
ON
OFF
OFF
OFF
StandBy
2
OFF
ON
OFF
OFF
3
OFF
Blink
OFF
OFF
Power
4
OFF
OFF
Blink
OFF
Charging
5
OFF
OFF
OFF
Blink
Note: In all cases, when the “Power” LED flashes, it indicates the correct exchange of information between the charging
station and the system.
Display LCD
The WBSH2-7 charging station is equipped with a large LCD display that allows the user to have a graphic feedback from
the charging station. The images below indicate all the features provided.
Icon
Description
Area 1
1
No Icon
Off-line or no network
2
Connect the charging station to the router via Wi-Fi
3
Exchange data with CMS via Wi-Fi network
4
Connect the charging station to the router via an ethernet cable
5
Data exchange with CMS via ethernet
Area 2
6
Serial number of the charging station
Area 3
7
StandBy
Current status of the charging station
8
Conessione Riuscita
The charging connector is properly connected to the vehicle
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9
Ricarica...
Charging status
10
Ricarica terminata
Charging finished, follow the instructions on the display
11
Stato di arresto di emergenza
The emergency stop button is pressed
12
Mancato avvio
Does not start, follow the instructions on the display
13
Fallimento del sistema
Error status, follow the instructions on the display
During the normal charging process, the LCD display may show one of the four screens shown below.
While using the device, if the charging process is not successful or the charging station is faulty, one of the two screens
shown below will be shown on the LCD display.
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RFID card reader
The WBSH2-7 charging station is equipped with a RIFID card reader that allows you
to start and stop the charging process by using the card.
Emergency button
The charging station is equipped with an emergency button which has the purpose of interrupting the charging in case of
anomalies. At any time, in the event of any emergency, you can press the button and immediately leave the charging
station.
Note: In case of anomalies with the device, make sure you have pressed the emergency button and immediately contact
our customer support by visiting the site: http://helpdesk.smartdhome.com/users/register.aspx
Charging socket and side support
The device is equipped with a type 2 charging socket. When the charging station is in standby it is recommended to place
the charging socket in the appropriate side support in order to protect it from falls and any accidental damage.
Configuration
Note: The WBSH2-7 charging station can be configured using a laptop or smartphone connected to the Internet. For a
correct configuration follow all the steps below.
•Put the laptop/smartphone in Wi-Fi search mode. Subsequently, the charging station will set itself up in Wi-Fi
access point mode, allowing access to the configuration of the parameters.
•Connect your laptop/smartphone to the Wi-Fi signal transmitted by the charging station
Note: The association to the Wi-Fi network does not require a password to connect to the charging station. If the
network transmitted by the charging station is not transmitted, it is recommended to restart the device.
•Start the browser and enter the address 192.168.4.1 in the address bar, then you will have access to the
configuration.
Note: Do not Google the address, otherwise the procedure will fail.
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•Enter the password 12345678 to access the configuration menu. It is advisable to change the password once
logged in.
•After changing the parameters, click “SAVE” to save all the data correctly. Then click "RESTART" to restart the
charging station and make all the changes made active.
Note: By entering the data of your access point (ex. Home/work) the charging station will automatically connect
to the access point indicated to communicate with the application.
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Start charging
To correctly start charging your vehicle, it is advisable to follow all the steps indicated below:
•Park your electric car, switch it off and put it in parking mode.
•Unhook the charging socket from the side support of the station.
•Insert the charging socket into the socket of your electric car. If the connection is successful, the “Connection”
LED will light up.
•In the "Plug and play" charging mode, the charging process will start automatically as soon as the plug is inserted
into the appropriate socket of the car.
•In "swipe card" or "QR code scan" mode, follow the instructions on the display after correctly inserting the charging
socket inside the socket of your vehicle. The recharging process will be started only after passing the card on the
appropriate reader located in the front of the recharging station, or after scanning the QR code.
Download APP
After completing the installation and configuration procedure, if you need to reload the status of your installation station,
you can install the application, following the steps below.
If you have an ANDROID device, you can download the "WE E-Charge" application using the QR code shown below.
If you have an iOS device, you can download the "WE E-Charge" application by searching for it in the Apple Store.
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Stop charging
To stop charging your vehicle correctly, it is advisable to follow all the steps indicated below:
Note: The charging station will automatically stop the charging process when the car is fully charged.
•In the "plug and recharge" mode, you can automatically stop charging by activating the unlocking directly on the
electric car (remote control or cockpit). In case the charging does not stop, it is recommended to try to disconnect
the socket manually. When the “Charging” LED goes out, the charging process will be finished.
•When the recharging station is in “QR code scanning” mode, click on the “Stop” button to stop recharging.
•Once you have finished charging your electric vehicle, please manually remove the station socket from the electric
car and place it in the side socket of the charging station.
Breakdown management and support
The WBSH2-7 charging station is equipped with automatic fault protection. The error handling table is shown below.
Information on the
indicator
Category
Error
Solution
“Power” LED and
display off
-
-
•Check the power line
•Check the disconnector and the relative connections
on the back of the charging station.
NOTE! If the fault persists, we recommend that you contact
our customer support through the following link:
http://helpdesk.smartdhome.com/users/register.aspx
“Power” LED on and
display off
-
-
•It may not be a failure; the display will go into
“standby” mode when there is no charging in
progress and will light up when a new charging
process is started.
•Cable inside the display damaged or faulty display.
NOTE! If the fault persists, we recommend that you
contact our customer support through the following
link:
http://helpdesk.smartdhome.com/users/register.aspx
Flashes once slowly
and once quickly.
Abnormal voltage
11
Check the connection between the charging socket, the
charging station and the electric car socket. If the fault
persists, disconnect and reconnect the charging socket.
Flashes once slowly
and then twice
quickly.
Emergency Stop
12
The emergency button has been pressed. After resolving the
fault, turn the emergency button to release and reset the
charging station.
Flashes once slowly
and then three times
Under tension
13
•Check that the incoming cables are connected
correctly.
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quickly.
•Check the input voltage.
Flashes once slowly
and then four times
quickly.
Overvoltage
14
•Check that the incoming cables are connected
correctly.
•Check the input voltage.
Flashes once slowly
and then five times
quickly.
Over-temperature
protection
15
Check that the charging station is not installed in high
temperature environments.
Flashes once slowly
and then six times
quickly.
Measurement
failure
16
Switch off and restart the charging station.
Flashes once slowly
and then seven times
quickly.
Anti-discharges
17
Check that the charging socket and its cable are not damaged
or wet.
NOTE! If they are damaged, it is advisable to disconnect the
charging station and contact our customer support
immediately through the following link:
http://helpdesk.smartdhome.com/users/register.aspx
Flashes once slowly
and then eight times
quickly.
Short circuit in OUT
18
Check that the charging socket and its cable are not damaged
or wet.
NOTE! If they are damaged, it is advisable to disconnect the
charging station and contact our customer support
immediately through the following link:
http://helpdesk.smartdhome.com/users/register.aspx
Flashes once slowly
and then nine times
quickly
Overcurrent OUT
19
•Check that the charging socket is connected
correctly.
•Verify that the on-board charger (OBC) is functional.
NOTE! If the fault persists, contact our customer support
through the following link:
http://helpdesk.smartdhome.com/users/register.aspx
Flashes twice slowly
and once quickly.
Electric car
response time-out
21
•The electric car battery is fully charged.
•The charging socket is not properly connected to the
car socket, therefore it is advisable to disconnect and
reconnect it.
NOTE! If the fault persists, contact our customer support
through the following link:
http://helpdesk.smartdhome.com/users/register.aspx
Flashes twice slowly
and then twice
quickly.
Electric car not
supported
22
The electric vehicle connected to the charging station does not
comply with international standards (IEC) and therefore
cannot be powered.
Flashes twice slowly
and then three times
Attack/release
Internal relay
23
The charging station is damaged and requires the assistance
of one of our specialized technicians, therefore we
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