smartvue S9N Series User manual

Smartvue S9N Series
User Guide
Smartvue Corporation
102 Woodmont Boulevard
Nashville, TN USA 37205
www.smartvue.com
Patents Granted and Pending in USA, EU, and China.
©1996-2011 Smartvue Corporation, All Rights Reserved.

Copyright Notice
©1996-2010 Smartvue Corporation, all rights reserved. No part of this publication may be reproduced,
stored, in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
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information contained herein is designed only for use with this Smartvue product.
Trademarks Notice
1-Click Surveillance™, Camlock™, ClearChannel™, DualEncoding™, DynamicVue™, Eyeonic™, EZSERVER™,
IntelliMesh™, IntelliCell™, Intelliprise™, PriorityCam™, PocketVideo™, JamLock™, MeshCam™, PocketVideo™,
Quickvue™, Remotevue™, Securevue™, SensorMesh™, SmartIP™, SmartMesh™, Trackvue™, VBI™, Visual
Business Intelligence™, vRFID™, vSystem™, Smart Surveillance™, InsightServer™, S9™ are trademarks of
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Intellectual Property Notice
Smartvue has intellectual property rights relating to this technology and patents granted and pending in
USA, EU, and China. This product contains 3rd party and licensed software.
Warranty Notice
SMARTVUE CORPORATION ("SMARTVUE") warrants only to the original purchaser of this product that this
product will be free from defects in material and workmanship under normal use and service for one year
after date of purchase. SMARTVUE reserves the right, before having any obligation under this limited
warranty, to inspect the damaged SMARTVUE product, and all costs of shipping the SMARTVUE product to
SMARTVUE for inspection shall be borne solely by the purchaser. In order to recover under this limited
warranty, Purchaser must make claim to SMARTVUE within 60 days of occurrence, and must present
acceptable proof of original ownership (such as original receipt, warranty card registration, on-line
registration, or other documentation SMARTVUE deems acceptable) for the product. SMARTVUE, at its
option, shall repair or replace the defective unit covered by this warranty. Please retain the dated sales
receipt as evidence of the original purchaser's date of purchase. You will need it for any warranty service. In
order to keep this limited warranty in effect, the product must have been handled and used as prescribed in
the instructions accompanying this warranty. This limited warranty does not cover any damage due to
accident, misuse, abuse or negligence. This limited warranty is valid only if the product is used with the
equipment specified on the product box. Please check product box for details or call SMARTVUE technical
support. This limited warranty is non-transferable and does not apply to any purchaser who bought the
product from a reseller or distributor not authorized by SMARTVUE, including but not limited to purchases
from Internet auction sites. This warranty does not affect any other legal rights you may have by operation of
law. Contact SMARTVUE at www.SMARTVUE.com or at one of the technical support numbers listed below for
warranty service procedures.
DISCLAIMER OF WARRANTY Except for the limited warranty provided herein, to the extent permitted by law,
SMARTVUE disclaims all warranties, express or implied, including all warranties of merchantability and/or
fitness for a particular purpose. To the extent that any implied warranties may nonetheless exist by
operation of law, any such warranties are limited to the duration of this warranty. Some states/provinces do
not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
LIMITATION OF LIABILITY Repair or replacement of this product, as provided herein, is your exclusive
remedy. SMARTVUE shall not be liable for any special, incidental or consequential damages, including, but
not limited to, lost revenues, lost profits, loss of use of software, loss or recovery of data, rental of
replacement equipment, downtime, damage to property, and third-party claims, arising out of any theory of
recovery, including warranty, contract, statutory or tort. Notwithstanding the term of any limited warranty or
any warranty implied by law, or in the event that any limited warranty fails of its essential purpose, in no
event will SMARTVUE 's entire liability exceed the purchase price of this product. Some states/provinces do
not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other
rights that vary from state to state and province to province.

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License Agreement
PLEASE READ THIS SOFTWARE LICENSE AGREEMENT ("LICENSE") CAREFULLY BEFORE USING YOUR
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OF THIS LICENSE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT USE THE SMARTVUE
DEVICE. IF YOU DO NOT AGREE TO THE TERMS OF THE LICENSE, YOU MAY RETURN THE SMARTVUE DEVICE
TO THE PLACE WHERE YOU OBTAINED IT FOR A REFUND.
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authorized or legally permitted to reproduce. Title and intellectual property rights in and to any content
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SOFTWARE AND SMARTVUE SOFTWARE UPDATES ARE NOT INTENDED FOR USE IN THE OPERATION OF
NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL
SYSTEMS, LIFE SUPPORT MACHINES OR OTHER EQUIPMENT IN WHICH THE FAILURE OF THE SMARTVUE

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SOFTWARE OR SMARTVUE SOFTWARE UPDATES COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE
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device; and (c) the party receiving the Smartvue Software reads and agrees to accept the terms and
conditions of this License. Smartvue Software provided with a particular Smartvue-labeled hardware
product may not run on other models of Smartvue hardware.
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related information, including but not limited to technical information about your computer, system and
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does not personally identify you, to improve our products or to provide services or technologies to you.
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termination of this License, you shall cease all use of the Smartvue Software and Software Updates.
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SOFTWARE AND SMARTVUE SOFTWARE UPDATES IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. EXCEPT TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, THE SMARTVUE SOFTWARE AND SMARTVUE SOFTWARE UPDATES
ARE PROVIDED "AS IS", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND SMARTVUE AND
SMARTVUE'S LICENSORS (COLLECTIVELY REFERRED TO AS "SMARTVUE" FOR THE PURPOSES OF SECTIONS 6
AND 7) HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SMARTVUE
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BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF
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AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. SMARTVUE DOES NOT WARRANT AGAINST
INTERFERENCE WITH YOUR ENJOYMENT OF THE SMARTVUE SOFTWARE AND SMARTVUE SOFTWARE
UPDATES, THAT THE FUNCTIONS CONTAINED IN THE SMARTVUE SOFTWARE AND SMARTVUE SOFTWARE
UPDATES WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SMARTVUE SOFTWARE AND
SMARTVUE SOFTWARE UPDATES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE
SMARTVUE SOFTWARE AND SMARTVUE SOFTWARE UPDATES WILL BE CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY SMARTVUE OR AN SMARTVUE AUTHORIZED REPRESENTATIVE SHALL
CREATE A WARRANTY. SHOULD THE SMARTVUE SOFTWARE OR SMARTVUE SOFTWARE UPDATES PROVE
DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME
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STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION/LIMITATIONS MAY NOT APPLY TO YOU.
The Smartvue Software may enable access to Smartvue's InsightServer and other Smartvue and third party
web services (collectively and individually, "Services"). Use of these Services requires Internet access and use
of certain Services will require you to accept additional terms of service.
By using the Smartvue Software to access any of these Services, you may encounter content that may be
deemed offensive, indecent, or objectionable, which content may or may not be identified as having explicit
language. Because Smartvue has no control over sites and information that may contain content that is
offensive, indecent or objectionable, you agree to use the Services at your sole risk.
You acknowledge that Smartvue makes no representations or warranties with regard to any sites or
information displayed by or accessed through the Smartvue Software, or any web services performed by the
Smartvue Software in relation to such sites or information.

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Certain Services may include materials from third parties. You acknowledge and agree that Smartvue is not
responsible for examining or evaluating the content or accuracy, completeness, currency, validity or quality
of any such third-party material. Smartvue does not warrant or endorse and does not assume and will not
have any liability or responsibility for any third-party materials, or for any other materials, products, or
services of third parties. You agree that you will not use any third-party materials in a manner that would
infringe or violate the rights of any other party, and that Smartvue is not in any way responsible for any such
use by you.
Smartvue, its officers, affiliates and subsidiaries shall not, directly or indirectly, be liable, in any way, to you or
any other person for the content you receive or view using the Smartvue Software or for any inaccuracies,
errors in or omissions from the content. Smartvue and its licensors reserve the right to change, suspend,
remove, or disable access to any Services at any time without notice. Smartvue may also impose limits on
the use of or access to certain Services, in any case and without notice or liability.
7. Limitation of Liability TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL SMARTVUE BE LIABLE
FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES
WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA,
BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED
TO YOUR USE OR INABILITY TO USE THE SMARTVUE SOFTWARE, HARDWARE AND SMARTVUE SOFTWARE
UPDATES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR
OTHERWISE) AND EVEN IF SMARTVUE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME
JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Smartvue's
total liability to you for all damages (other than as may be required by applicable law in cases involving
personal injury) exceed the amount of ten thousand dollars ($10,000). The foregoing limitations will apply
even if the above stated remedy fails of its essential purpose.
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Software Updates except as authorized by United States law and the laws of the jurisdiction(s) in which the
Smartvue Software and Smartvue Software Updates were obtained. In particular, but without limitation,
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Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. By using the Smartvue
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country or on any such list. You also agree that you will not use the Smartvue Software or the Smartvue
Software Updates for any purposes prohibited by United States law, including, without limitation, the
development, design, manufacture or production of missiles, nuclear, chemical or biological weapons.
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are "Commercial Items", as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer
Software" and "Commercial Computer Software Documentation", as such terms are used in 48 C.F.R. §12.212
or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through
227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software
Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with
only those rights as are granted to all other end users pursuant to the terms and conditions herein.
Unpublished-rights reserved under the copyright laws of the United States.
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Tennessee between Tennessee residents. This License shall not be governed by the United Nations
Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.
If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be
unenforceable, the remainder of this License shall continue in full force and effect.
11. Complete Agreement; Governing Language This License constitutes the entire agreement between the
parties with respect to the use of the Smartvue Software and Smartvue Software Updates licensed
hereunder and supersedes all prior or contemporaneous understandings regarding such subject matter. No

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amendment to or modification of this License will be binding unless in writing and signed by Smartvue. Any
translation of this License is done for local requirements and in the event of a dispute between the English
and any non-English versions, the English version of this License shall govern.
12. Third Party Acknowledgements A. Portions of the Smartvue Software utilize or include third party
software and other copyrighted material. Acknowledgements, licensing terms and disclaimers for such
material are contained in the “online” electronic documentation for the Smartvue Software, and your use of
such material is governed by their respective terms.
B. Certain software libraries and other third party software included with the Smartvue Software are free
software and licensed under the terms of the GNU General Public License (GPL) or the GNU Library/Lesser
General Public License (LGPL), as the case may be. You may obtain a complete machine-readable copy of the
source code for such free software under the terms of the GPL or LGPL, as the case may be, without charge
except for the cost of media, shipping, and handling, upon written request to Smartvue. The GPL/LGPL
software is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY, without even the
implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of the GPL and
LGPL is included with the Smartvue Software.
13. Use of MPEG-4 The Smartvue Software and Smartvue Software Updates are licensed under the MPEG-4
Systems Patent Portfolio License for encoding in compliance with the MPEG-4 Systems Standard, except that
an additional license and payment of royalties are necessary for encoding in connection with (i) data stored
or replicated in physical media which is paid for on a title by title basis and/or (ii) data which is paid for on a
title by title basis and is transmitted to an end user for permanent storage and/or use. Such additional
license may be obtained from MPEG LA, LLC. See http://www.mpegla.com for additional details.
To the extent that the Smartvue Software and Smartvue Software Updates contain MPEG-4 video encoding
and/or decoding functionality, the Smartvue Software and Smartvue Software Updates are
licensed under the MPEG-4 Visual Patent Portfolio License for the personal and non-commercial use of a
consumer for (i) encoding video in compliance with the MPEG-4 Visual Standard (“MPEG-4 Video”) and/or (ii)
decoding MPEG-4 video that was encoded by a consumer engaged in a personal and non-commercial
activity and/or was obtained from a video provider licensed by MPEG LA to provide MPEG-4 video. No
license is granted or shall be implied for any other use. Additional information including that relating to
promotional, internal and commercial uses and licensing may be obtained from MPEG LA, LLC. See http:
//www.mpegla.com.
14. H.264/AVC Notice To the extent that the Smartvue Software and Smartvue Software Updates contain
AVC encoding and/or decoding functionality, commercial use of H.264/AVC requires additional licensing
and the following provision applies: THE AVC FUNCTIONALITY IN THE SMARTVUE SOFTWARE AND
SMARTVUE SOFTWARE UPDATES ARE LICENSED HEREIN ONLY FOR THE PERSONAL AND NON-COMMERCIAL
USE OF A CONSUMER TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO")
AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR AVC VIDEO THAT WAS OBTAINED FROM A VIDEO PROVIDER LICENSED
TO PROVIDE AVC VIDEO. INFORMATION REGARDING OTHER USES AND LICENSES MAY BE OBTAINED FROM
MPEG LA L.L.C. SEE HTTP://WWW.MPEGLA.COM.
16. Use of InsightServer Your use of the InsightServer service and purchases made through it are subject
additional terms available at www.insightserver.com.

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CONTENTS
INTRODUCING SMARTVUE S9...............................................................................10!
MAKING YOUR WORLD A SAFER PLACE...............................................................................................10!
QUICKSTART ...........................................................................................................11!
OUT OF THE BOX ..........................................................................................................................................11!
TURN IT ON.....................................................................................................................................................11!
LOGIN ...............................................................................................................................................................11!
ADD CAMERAS..............................................................................................................................................12!
SEE IT LIVE .......................................................................................................................................................14!
RECORD IT.......................................................................................................................................................14!
CONTROL IT....................................................................................................................................................15!
GO REMOTE....................................................................................................................................................15!
TECHNICAL SUPPORT .................................................................................................................................16!
HARDWARE OVERVIEW.........................................................................................17!
SMARTVUE S9N1 (1TB), S9N2 (2TB), AND S9N3 (3TB) SERVER .....................................................17!
LOGIN .......................................................................................................................18!
DIRECT WIRELESS ACCESS.........................................................................................................................19!
DIRECT WIRED ACCESS...............................................................................................................................19!
FORGOT PASSWORD...................................................................................................................................19!
TOOLBAR.................................................................................................................20!
ADDING & REMOVING CAMERAS .........................................................................21!
ADD CAMERAS..............................................................................................................................................21!
SUPPORTED CAMERAS...............................................................................................................................22!
REMOVE CAMERAS ......................................................................................................................................22!
CHANGE CAMERA ORDER .........................................................................................................................23!
VIEWING LIVE VIDEO..............................................................................................24!
LIVE VIDEO PLAY...........................................................................................................................................25!
VIEWS................................................................................................................................................................25!
EDIT VIEWS......................................................................................................................................................27!
CREATE CUSTOM VIEWS ............................................................................................................................28!
ARCHIVE (RECORDED VIDEO) ..............................................................................31!
SEARCH RECORDED VIDEO.......................................................................................................................31!
RECORDED VIDEO PLAYBACK..................................................................................................................33!
PATROL....................................................................................................................36!
CAMERAS ........................................................................................................................................................37!
DURATION ......................................................................................................................................................37!
SAVE..................................................................................................................................................................37!
SETTINGS AND PREFERENCES............................................................................38!
SERVER SETTINGS.................................................................................................39!
NAME AND DESCRIPTION .........................................................................................................................39!
CLIP LENGTH ..................................................................................................................................................39!
TIME INFORMATION ....................................................................................................................................39!
SMTP SETTINGS.............................................................................................................................................39!

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STORAGE .........................................................................................................................................................40!
DELETE VIDEOS .............................................................................................................................................40!
UPDATE............................................................................................................................................................40!
LICENSING.......................................................................................................................................................40!
REBOOT SERVER............................................................................................................................................40!
CAMERA MANAGEMENT........................................................................................41!
ADD CAMERAS..............................................................................................................................................41!
SUPPORTED CAMERAS...............................................................................................................................42!
REMOVE CAMERAS ......................................................................................................................................43!
CHANGE CAMERA ORDER .........................................................................................................................44!
CAMERA IP ADDRESS..................................................................................................................................44!
EDIT ...................................................................................................................................................................44!
MOTION DETECTION...................................................................................................................................47!
SCHEDULE.......................................................................................................................................................48!
SCHEDULE...............................................................................................................50!
PATROL....................................................................................................................52!
CAMERAS ........................................................................................................................................................52!
DURATION ......................................................................................................................................................52!
SAVE..................................................................................................................................................................52!
ALERTS ....................................................................................................................53!
ADD ALERT .....................................................................................................................................................53!
ALERT TYPE.....................................................................................................................................................53!
USERS................................................................................................................................................................54!
NOTIFICATION TYPE....................................................................................................................................54!
ENABLED .........................................................................................................................................................54!
MOTION DETECTION ALERT .....................................................................................................................55!
CAMERAS ........................................................................................................................................................55!
INCLUDE IMAGE............................................................................................................................................55!
PERMISSIONS..........................................................................................................56!
ADD USER........................................................................................................................................................56!
EDIT USER........................................................................................................................................................57!
DELETE USER..................................................................................................................................................57!
GROUPS (PERMISSIONS) ............................................................................................................................57!
ADD GROUP ...................................................................................................................................................57!
NETWORK SETTINGS .............................................................................................59!
PRIMARY INTERFACE NIC...........................................................................................................................59!
SECONDARY NIC...........................................................................................................................................59!
WIRELESS NIC.................................................................................................................................................60!
MULTISERVER.........................................................................................................62!
BACKUP ...................................................................................................................63!
TITLE..................................................................................................................................................................64!
DAYS .................................................................................................................................................................64!
START AND END TIME.................................................................................................................................64!
TARGET TYPE..................................................................................................................................................64!
ENABLE.............................................................................................................................................................64!

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CLEAR BACKUP FLAGS................................................................................................................................64!
BACKUP PERCENTAGE................................................................................................................................64!
INSIGHTSERVER CLOUD .......................................................................................65!
CREATE A NEW ACCOUNT.........................................................................................................................65!
REGISTER TO AN EXISTING ACCOUNT ..................................................................................................66!
DDNS – DYNAMIC DNS...........................................................................................67!
DIRECT REMOTE ACCESS ...........................................................................................................................67!
DYNAMIC DNS...............................................................................................................................................67!
RESET.......................................................................................................................68!
SAFETY INSTRUCTIONS & NOTICES....................................................................69!
WIRELESS RANGE & INTERFERENCE .................................................................70!
PATENTS & TRADEMARKS....................................................................................71!
TECHNICAL SUPPORT ...........................................................................................73!
INDEX........................................................................................................................74!

INTRODUCING SMARTVUE S9
MAKING YOUR WORLD A SAFER PLACE
You are about to make your world a safer place with Smartvue S9. Smartvue Corporation
has been inventing the future of network video surveillance since 1996 and Smartvue S9 is
uniquely designed to make professional surveillance simple and elegant.

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QUICKSTART
OUT OF THE BOX
Your Smartvue S9 network video server (SERVER) comes with a power supply and a
Quickstart Guide. Smartvue S9 network video cameras and other supported cameras are
available separately, see your authorized Smartvue dealer or visit www.smartvue.com.
TURN IT ON
Connect an Ethernet cable to ETHERNET PORT #1 on the back of the SERVER and plug it
into your local network. Plug in power using the included power supply to the 12V AC
connector. Press the power switch on the front of the SERVER to turn it ON.
LOGIN
The LCD on the front of the SERVER will display its IP address once the SERVER is powered.
At any computer connected to this network, type this address into your web browser
(Internet Explorer, Chrome, or Firefox on a Microsoft Windows PC or Safari, Chrome, or
Firefox on an Apple Mac) and the LOGIN screen will appear. Enter the default name
“admin” and password “admin” then click LOG IN.

12
The default Username and Password are “admin” and “admin”
ADD CAMERAS
After you login, to add new cameras to the SERVER, click on the SETTINGS button. The
SERVER settings page will appear.
In SETTINGS, click on the CAMERAS button, the MANAGE CAMERAS page will appear.

13
Click on the SCAN FOR CAMERAS button to add new cameras to your SERVER and the
system will begin the search for all compatible cameras.
The SERVER will then list the cameras and give you the option to name them and add
them to the SERVER. To manually add a camera click on ADD CAMERA BY IP ADDRESS.
The SERVER will only find cameras connected to the same network(s) that the
Smartvue SERVER is connected to.
THIRD PARTY CAMERAS
Smartvue S9 Servers support a number of different third party cameras from different
manufacturers, please see the SETTINGS>CAMERAS section of this manual for a list of
supported cameras. New cameras are added regularly, please check www.smartvue.com
for the most recent list of supported cameras

14
SEE IT LIVE
Once cameras have been added, you can view live video by clicking on the CAMERA ICON
at the top of the screen, the LIVE MULTIVIEW page will be displayed. Click on any camera
preview image to view video from that camera. Click on the VIEWS button to change the
layout of the preview.
RECORD IT
By defaults all cameras added to the system are set to record 24x7. To edit a recording
schedule, on the SETTINGS page, click on the SCHEDULES button. The recording schedule
will appear. Click on edit to edit the current schedule or click on ADD RECORDING
SCHEDULE to add a new recording schedule.

15
CONTROL IT
The TOOLBAR buttons at the top right of the page offer the basic functions of the SERVER.
To learn more about these functions and how each of the SETTINGS functions work, please
see the appropriate section in this manual.
GO REMOTE
INSIGHTSERVER cloud surveillance service makes remote viewing fast and easy. The
service is free for a single user account. The first step is to register your SERVER with
INSIGHTSERVER. From the SETTINGS page, click on INSIGHTSERVER, and then click on
CREATE A NEW ACCOUNT.

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Enter an ACCOUNT NAME (create one yourself), USERNAME (this will be used to login) and
a PASSWORD as well as your email address and click SAVE. After you complete
registration, you can go to WWW.INSIGHTSERVER.COM and login.
INSIGHTSERVER is designed for lower bandwidth devices and will play live video at a
reduced size and frame rate.
TECHNICAL SUPPORT
Smartvue is committed to helping you make your world a safer place. For the fastest
technical support contact your authorized Smartvue dealer, visit www.smartvue.com and
click on SUPPORT, or call [phone]. Be sure to have your serial number (available on
your SERVER) before you call.

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HARDWARE OVERVIEW
SMARTVUE S9N1 (1TB), S9N2 (2TB), AND S9N3 (3TB) SERVER

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LOGIN
Connect an Ethernet cable to ETHERNET PORT #1 on the back of the SERVER and plug it
into your local network. Plug in power using the included power supply to the 12V AC
connector. Press the power switch on the front of the SERVER to turn it ON.
The LCD on the front of the SERVER will display its IP address once the SERVER is powered..
At any computer connected to this network, type this address into your web browser
(Internet Explorer, Chrome, or Firefox on a Microsoft Windows PC or Safari, Chrome, or
Firefox on an Apple Mac) and the LOGIN screen will appear. Enter the default name
“admin” and password “admin” then click LOG IN.
The default Username and Password are “admin” and “admin”

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DIRECT WIRELESS ACCESS
To wirelessly access the Smartvue S9 server directly, select the SSID of “SmartvueS9” with
no password. The address for the server is 192.168.40.1 and the SSID is hidden by default.
You can change the SSID to a custom code for better security. See SETTINGS.
DIRECT WIRED ACCESS
To access the server directly from the secondary NIC, connect an Ethernet cable directly
from your PC to the Smartvue S9 server Ethernet port 2. The server’s default IP address is
192.168.20.1.
FORGOT PASSWORD
To recall a lost password, click on the FORGOT PASSWORD link (key icon) and enter your
USERNAME. The password will be emailed to the email address in the user’s profile.

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TOOLBAR
The main controls for the SERVER are available as toolbar buttons in the upper right corner
of every page. Each button offers specific functions.
LIVE VIEW
Opens the live video multiview page. See all of your cameras from here and create your
own custom view layouts.
ARCHIVE
Opens the recorded video archive page. Search and playback recorded video from any
camera.
PATROL
Starts a camera patrol, which displays selected cameras for set times in order continuously.
Go to the SETTINGS page to set the PATROL settings.
PROFILE
Opens the current user’s profile for editing.
SETTINGS
Opens the SETTINGS page for access to all of the different SERVER settings.
EXIT
Exits the application.