SmartWay Solutions Casey MSV10 V2.0 Owner's manual

Casey Heating & Cooling System Monitor - Customer Information
SW10C1006 1
CONGRATULATIONS
… on acquiring the “Casey” Heating &
Cooling System Monitor.
Using the latest microcomputer
technology, Casey was specifically
designed to protect your heating & air
conditioning investment. It features
constant condition checking to make
sure your system is operating at peak
performance to save you energy
dollars, maximize your equipment life
and maintain the comfort of your
home.
FEATURES
▪As a small, highly specialized
computer, it constantly analyzes
information received from precision
air measurement sensors and your
system’s thermostat.
▪Automatically sends an alert report
when your heating and cooling
system is not operating at
designated specifications.
▪Automatically sends an alert report
if the temperature in your home
becomes too hot or too cold.
▪Automatically sends an alert report
when you have a power outage
longer than one hour and sends
another report when power is
restored.
▪Automatically sends a monthly
check-in report to confirm Casey‘s
operating correctly.
▪Back-up battery provides energy to
send an electrical outage report.
▪Underwriters Laboratories
approved electrical components.
▪Low voltage operation uses less
electricity than a 10W bulb.
▪Designed for use with your existing
phone line. It causes minimal
phone interruption as it does not
disrupt ongoing phone conversa-
tions; or phone line use by a
personal computer modem or an
answering machine.
▪Does not alter the operation or
warranty of your air conditioner,
furnace or heat pump system.
▪Complies with part 68 of the
Federal Communication
Commission regulations.
CASEY OPERATION
How the Casey Works
▪Casey automatically checks your
heating and air conditioning system
every time it cycles on.
▪Air sensors constantly send
detailed information about
temperature, relative humidity and
airflow to the Casey computer.
▪Casey then compares the
information it receives with the
standards set for your home.
▪Casey checks and rechecks your
system thousands of time during
the year to determine if
deteriorating operation is:
─Wasting your energy dollars.
─Jeopardizing your heating and
cooling equipment.
─Reducing your comfort.
CASEY computer with attached air sensors
Customer Information
Model MSV10 V2.0 Heating & Cooling System Monitor
Casey Heating & Cooling System Monitor - Customer Information
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How the Casey Helps Maintain Your
Home
▪Each month a report is sent to your
service company to verify that your
system and Casey are working
correctly.
▪When Casey calculates that your
system is running at less than peak
efficiency, its built-in modem
quickly transmits a diagnostic alert
report to your heating & cooling
company’s service manager for
review.
▪If the alert report indicates it’s
necessary, a service call can be
scheduled before a problem
becomes an emergency. Service
calls can be avoided when the
problem reported is minor, such as
a dirty air filter that you can easily
clean or replace yourself.
How Casey Works with your
Telephone
▪Casey can detect when your phone
line is in use. When it needs to
send an alert report and your
phone line is in use, it waits until
the line is clear before transmitting.
▪To transmit an alert report, the
Casey uses your telephone line for
less than one minute while
transmitting data to the central
monitoring station.
▪Casey calls a toll free 800 number
to connect to the central monitoring
station.
▪Your service company receives an
alert report within four minutes of
the Casey detecting a problem (if
your phone line is not busy).
▪If you pick up the phone while the
Casey’s sending a report, you may
briefly hear a clicking noise as the
modem is dialing out or a modem
“screech” sound while transmitting
data to the central monitoring
station.
Why You Need the Casey
▪Like a warning light in your car,
early problem reporting by the
Casey prevents equipment
damage, wasteful energy usage
and unexpected loss of comfort.
▪Casey helps protect your home
from damage due to extreme
temperature from system outage.
▪Casey provides emergency
notification of malfunctioning
heating & cooling equipment, even
when you’re away from home.
Casey and routine system servicing
▪Also like your car, your heating and
cooling systems needs routine
maintenance. Your service
company’s regular system
servicing works with the Casey to
keep you comfortable and save
you money.
▪For additional answers about
maintaining your system with
Casey, please contact your heating
and cooling service company.
Why didn’t Casey report a problem?
▪The most likely reason is that your
phone was in use when Casey
tried to send an alert report.
Instead of interrupting your call,
Casey waits until the line is no
longer busy before transmitting.
▪Your thermostat could be
malfunctioning. Casey must have
information from your thermostat to
determine if your system is
operating incorrectly. However,
even if your thermostat‘s not
working, Casey always sends an
alert report if your home’s air
exceeds the minimum & maximum
temperature settings.

Casey Heating & Cooling System Monitor - Customer Information
SW10C1006 3
▪Power may be off to your house or
just to the heating & cooling
system itself. When any electrical
outage occurs, Casey waits one
hour before sending a power
outage report.
▪Your heating & cooling service
company’s fax machine may have
been busy or out of paper. Casey
will repeatedly try connecting with
their fax machine until it actually
receives the report.
▪Casey calibration may need to be
adjusted. Some customers are
sensitive to temperature changes
that are too small to cause Casey
to send an alert report. If think this
is the case, your technician can
tighten up Casey’s monitoring
range.
LIMITED WARRANTY:
Except as noted in the Exclusion
Section herein, the parts of this
product are warranted against defects
in material or workmanship under
normal use and maintenance (a) for a
period of one (1) year from the date of
installation or (b) for a period of fifteen
(15) months from date of manufacture
if the installation date cannot be
verified.
Exclusions:
This warranty does not include any
service or labor charges with the
determination or replacement of
defective parts. Our obligation is
limited to the exchange of items as
specifically provided herein. The
expressed warranties contained herein
are in lieu of all other warranties.
Consequential or incidental damages
for the breach of any warranty whether
expressed or implied, including but not
limited to extra utility expenses or
losses to persons or property arising
out of the failure of this equipment to
operation for any reason are excluded.
Some States (Provinces in Canada)
do not allow limitations on how long an
implied warranty lasts or the
exclusions of consequential or
incidental damages, so the above
l i m itati o n s and exclusions may not
apply to you. This warranty gives you
specific rights and you may also have
other rights, which may vary from state
to state.
IMPORTANT INFORMATION
1. This equipment complies with Part
68 of the FCC Rules. On the
bottom of this equipment is a label
that contains, among other things,
the FCC registration number and
Ringer Equivalence Number (REN)
for this equipment. If requested,
provide this information to the
telephone company.
2. The registration jack USCO for the
equipment is RJ11.
3. The REN is useful to determine the
quantity of devices that may be
connected to the telephone line.
Excessive RENs on the telephone
line may result in the devices not
ringing in response to any incoming
call. In most, but not all areas, the
sum of RENs of a l l d e v i c e s
should not exceed five (5). To be
certain of the number of devices
that may be connected to a line, as
determined by the total RENs,
contact the local phone company.
4. If Casey causes harm to the
telephone network, the telephone
company will notify you in advance
that temporary discontinuation of
services may be required. But if
advance notice isn't practical, you
will be notified as soon as possible.
You will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
5. Your telephone company may
make changes in its facilities,
equipment, operations, or
procedures that could affect the
operation of your equipment. It
they do, you will be given advance
notice so as to give you an
opportunity to maintain
uninterrupted service.
6. If you experience trouble with
Casey, please first contact your
installing contractor. If necessary
Casey Heating & Cooling System Monitor - Customer Information
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the manufacturer, SmartWay
Solutions, Inc., can be contacted at
[phone] for repair/warranty
information. If your equipment is
causing harm to the telephone
network, the telephone company
may request that you disconnect
the equipment until the problem is
resolved.
7. This equipment is designed to be
connected to the telephone
network or premises wiring using a
compatible modular jack, which is
Part 68 compliant. See instructions
for details.
8. This equipment may not be used
on public coin service provided by
the telephone company.
Connection to party lines is subject
to state tariffs. (Contact your state
public utility commission or
corporation commission for
information.)
Should you have any questions about the operation of the CASEY monitor or
your system in general, please contact your heating and cooling contractor.
Manufactured by:
Smartway Solutions, Inc.
1309 Dealers Avenue, New Orleans, LA 70123
Com
p
lies with FCC Part 68 Rules 5ESUSA-31306-DT-R REN:0.3B