
1. Can not hear a dial tone.
☞Check the TEL/PC button.
TEL Mote: PC/TEL indicator –‘OFF’
☞Please check the cable connection between Base unit and Phone.
☞Check that the power adapter is plugged in and has power
☞Please check the compatibility switch. Adjust compatibility switch until
you can hear the dial tone.
2. Microphone volume (TX) is low / dead.
☞Make sure that the microphone (TX) mute function is deactivated.
☞Check the position of the boom arm and make sure that the microphone
is placed as close as possible to your mouth (approx. 2 fingers
distance).
☞Adjust the microphone (TX) volume on the bottom of base unit.
3. Buzzing sound on the headset
☞Telephone may not be fully immune to the radio transmission between
your headset and base. To overcome this problem, move the base unit
to at least 30 cm/12”away from the phone.
4. Headset echoes
☞Adjust the telephone’s volume. If necessary, adjust your microphone
volume on the headset to a lower setting.
5. EHS doesn’t work with the telephone
☞Make sure the telephone is compatible with the wireless headset. Refer
to the EHS guide.
6. Headset was working, but it has stopped.
☞Headset may need pairing to the base again. Refer to the ‘Note 1’on
‘Operational Instruction’
☞Headset battery may be dead. Return the headset to the cradle on the
base unit for charging.