Snap Appliances snap server 2000 Service manual

Snap Server 2000
Administrator Guide
7RET%TTPMERGIW-RG
0SKMG(VMZI
7ER.SWI'%

Page ii Snap Server 2000 Administrator Guide
Copyright Notice
'ST]VMKLX 7RET%TTPMERGIW-RG %PPVMKLXWVIWIVZIH-RJSVQEXMSRMRXLMW
HSGYQIRXMWWYFNIGXXSGLERKI[MXLSYXRSXMGIERHHSIWRSXVITVIWIRXEGSQQMXQIRX
SRXLITEVXSJ7RET%TTPMERGIW-RG8LIWSJX[EVIHIWGVMFIHMRXLMWHSGYQIRXMW
JYVRMWLIHYRHIVEPMGIRWIEKVIIQIRX8LIWSJX[EVIQE]FIYWIHSRP]MREGGSVHERGI
[MXLXLIXIVQWSJXLIEKVIIQIRX-XMWEKEMRWXXLIPE[XSGST]XLIWSJX[EVISRER]
QIHMYQ2STEVXSJXLMWQERYEPQE]FIVITVSHYGIHSVXVERWQMXXIHMRER]JSVQSVF]
ER]QIERWIPIGXVSRMGSVQIGLERMGEPMRGPYHMRKTLSXSGST]MRKERHVIGSVHMRKJSVER]
TYVTSWI[MXLSYXXLII\TVIWW[VMXXIRTIVQMWWMSRSJ7RET%TTPMERGIW-RG
Trademarks
7RET7IVZIVÏERHXLI7RET7IVZIVPSKSEVIXVEHIQEVOWSJ7RET%TTPMERGIW-RG
%PPSXLIVTVSHYGXREQIWEVIXVEHIQEVOWSJXLIMVVIWTIGXMZIGSQTERMIWSV
SVKERM^EXMSRW
Revisions
7RET%TTPMERGIW-RGVIWIVZIWXLIVMKLXXSVIZMWIXLMWTYFPMGEXMSRERHXSQEOI
GLERKIWMRXLIGSRXIRXLIVISJ[MXLSYXXLISFPMKEXMSRSJ7RET%TTPMERGIW-RGXSRSXMJ]
ER]TIVWSRSJWYGLVIZMWMSRSVGLERKIW
4EVX2YQFIV6IZ%

Page iiiSnap Server 2000 Administrator Guide
END USER LICENSE AGREEMENT FOR USE OF SNAP SERVER AND RELATED
INSTALLATION UTILITIES
72%4-4Ï%2(%77-78l-278%00%8-3298-0-8-)7z%2(8,)7=78)173*8;%6)
)1&)(()(-28,)72%47)6:)6l)1&)(()(73*8;%6)z)<')48;,)6)
)<46)770=463:-()(38,)6;-7)%6)46346-)8%6='31498)673*8;%6)
&)032+-2+8372%4%440-%2')7-2'l72%4z92-8)(78%8)7'34=6-+,8
%2(38,)6*)()6%0%2(78%8)0%;7%2(-28)62%8-32%00%;7%2(
86)%8-)74638)'88,)-278%00%8-3298-0-8-)7%2()1&)(()(73*8;%6)
97)3*8,)72%47)6:)6368,)-278%00%8-3298-0-8-)7-140-)7=396
%+6))1)28838,)8)617%2('32(-8-3273*8,-70-')27)&=97-2+8,)
-278%00%8-3298-0-8-)7368,)72%47)6:)6=39%6))28)6-2+-283%
&-2(-2+'3286%'8;-8,72%4%440-%2')7-2'-*=39(3238%+6))83&)
&392(&=8,)7)8)617%2('32(-8-327=391%=23897)8,)
-278%00%8-3298-0-8-)7368,))1&)(()(73*8;%6)%2(7,390(
4631480=6)89628,-7)28-6)4%'/%+)838,)'314%2=*631;,-',=39
496',%7)(-8*36%*9006)*92(
 3[RIVWLMTERH'ST]VMKLX 8LI7RET7IVZIV-RWXEPPEXMSR9XMPMXMIWERH)QFIHHIH
7SJX[EVIEVIPMGIRWIHRSXWSPHXS]SYJSVYWISRP]EWTIVQMXXIHF]XLIXIVQWERH
GSRHMXMSRWSJXLMW%KVIIQIRX7RET%TTPMERGIW-RGVIWIVZIWER]VMKLXWRSX
I\TVIWWP]KVERXIHXS]SY'ST]MRKSJXLI7SJX[EVIYRPIWWWTIGMJMGEPP]EYXLSVM^IH
MR[VMXMRKF]7RET%TTPMERGIW-RGMWTVSLMFMXIHF]PE[=SYQE]RSXYWIGST]
QSHMJ]WIPPPIEWIWYFPIEWISVSXLIV[MWIXVERWJIVXLI-RWXEPPEXMSR9XMPMXMIWSV
)QFIHHIH7SJX[EVISVER]GST]SVQSHMJMGEXMSRMR[LSPISVMRTEVXI\GITXEW
I\TVIWWP]TVSZMHIHMRXLMW%KVIIQIRX
 0MGIRWI =SYEVIKMZIRERSRI\GPYWMZIPMGIRWIXSYWIXLI-RWXEPPEXMSR9XMPMXMIWERH
)QFIHHIH7SJX[EVIMRGSRNYRGXMSR[MXLE7RET7IVZIVQEOISRIGST]SJXLI
-RWXEPPEXMSR9XMPMXMIWJSVEVGLMZEPERHFEGOYTTYVTSWIWSRP]ERHSVXVERWJIV]SYV
7RET7IVZIVERHGSTMIWSJXLI-RWXEPPEXMSR9XMPMXMIWERHXLIEGGSQTER]MRK
HSGYQIRXEXMSRXSEXLMVHTEVX]TVSZMHIHXLEX]SYTVSZMHI7RET%TTPMERGIW-RG
[VMXXIRRSXMGISJXLIXVERWJIV[MXLMRHE]WEJXIVXLIXVERWJIVHEXIERH]SYHSRSX
VIXEMRER]GST]SJXLIXVERWJIVVIHWSJX[EVI%R]WYGLXVERWJIVIIWVMKLXWERH
SFPMKEXMSRW[MXLVIWTIGXXSXLIXVERWJIVVIHWSJX[EVIERHHSGYQIRXEXMSREVIEWWIX
JSVXLMRXLMW%KVIIQIRX
 6ITVSHYGXMSRSJ4VSTVMIXEV]2SXMGIW 'STMIWSJXLI-RWXEPPEXMSR9XMPMXMIWQYWXFI
PEFIPIH[MXLXLI7RET%TTPMERGIW GST]VMKLXRSXMGIERHSXLIVTVSTVMIXEV]PIKIRHW
JSYRHSRXLISVMKMREPQIHME
 4VSXIGXMSRSJ8VEHI7IGVIXW 8LI7SJX[EVIGSRXEMRWXVEHIWIGVIXWERHMRSVHIVXS
TVSXIGXXLIQ]SYQE]RSXHIGSQTMPIVIZIVWIIRKMRIIVHMWEWWIQFPISVSXLIV[MWI
VIHYGIXLI-RWXEPPEXMSR9XMPMXMIWSV)QFIHHIH7SJX[EVIXSELYQERTIVGIMZEFPI
JSVQ
 8IVQMREXMSR 8LMWPMGIRWI[MPPEYXSQEXMGEPP]XIVQMREXI[MXLSYXRSXMGIJVSQ72%4
%440-%2')7-2' MJ]SYJEMPXSGSQTP][MXLER]XIVQSVGSRHMXMSRSJXLMW
%KVIIQIRX=SYEKVIIYTSRXIVQMREXMSRXSVIXYVRXLI-RWXEPPEXMSR9XMPMXMIWERH
XLI7RET7IVZIVEPSRK[MXLER]FEGOYTWSVSXLIVGSTMIWMR]SYVTSWWIWWMSR
 (MWGPEMQIVSJ;EVVERXMIW 8,)-278%00%8-3298-0-8-)7%2()1&)(()(
73*8;%6)%6)0-')27)(l%7-7z;-8,398;%66%28=3*%2=/-2(72%4
%440-%2')7-2',)6)&=(-7'0%-17%00;%66%28-)7)<46)77%2(

Page iv Snap Server 2000 Administrator Guide
-140-)(6)0%8-2+838,)-278%00%8-3298-0-8-)7%2(8,))1&)(()(
73*8;%6)-2'09(-2+;-8,3980-1-8%8-32%2=-140-)(;%66%28=3*
1)6',%28%&-0-8=*-82)77*36%4%68-'90%6496437)36
232-2*6-2+)1)28
 0MQMXEXMSRSJ0MEFMPMX] -223):)28;-0072%4%440-%2')70-%&-0-8=92()6
8,-7%+6))1)28)<'))(8,)46-')8,%8=394%-(*368,)
-278%00%8-3298-0-8-)7%2()1&)(()(73*8;%6)*968,)6136)-2
23):)28;-0072%4%440-%2')7-2'&)0-%&0)*36%2=0378463*-87
0378(%8%'3783*463'96)1)283*79&78-898)+33(7367)6:-')7
36%2=74)'-%0'327)59)28-%0-2'-()28%0-2(-6)'836492-8-:)
(%1%+)7%6-7-2+3983*3692()68,-7%+6))1)288LIPMQMXEXMSRSJ
PMEFMPMX]WIXJSVXLMRXLMWTEVEKVETL[MPPETTP][LIXLIVSVRSX7RET%TTPMERGIW-RG
[EWEHZMWIHSJXLITSWWMFMPMX]SJXLIPSWWPMEFMPMX]SVHEQEKIWERHRSX[MXLWXERHMRK
ER]JEMPYVISJIWWIRXMEPTYVTSWISJER]PMQMXIHVIQIH]7RET%TTPMERGIW-RG
PMEFMPMX]YRHIVXLMW%KVIIQIRX[MPPRSXMRER]IZIRXI\GIIHXLITVMGI]SYTEMHJSV
XLI-RWXEPPEXMSR9XMPMXMIWERHXLI)QFIHHIH7SJX[EVI7MRGIWSQIWXEXIWHSRSX
EPPS[I\GPYWMSRWSVPMQMXEXMSRWSJPMEFMPMX]JSVGSRWIUYIRXMEPSVMRGMHIRXEPHEQEKIW
XLMWTVSZMWMSRQE]RSXETTP]XS]SY
 )\TSVX0E[W 8LI-RWXEPPEXMSR9XMPMXMIWERHSV)QFIHHIH7SJX[EVIQE]VIUYMVIE
PMGIRWIJVSQXLI97+SZIVRQIRXSVSXLIVVIKYPEXSV]IRXMXMIWFIJSVIMXQE]FI
I\TSVXIHSVVII\TSVXIH=SYEKVIIXSEWGIVXEMRRIGIWWEV]PMGIRWMRKTVSGIHYVIWERH
SFXEMRVIUYMVIHPMGIRWIWFIJSVII\TSVXMRKSVVII\TSVXMRKIMXLIV=SYEPWSEKVIIXS
MRHIQRMJ]7RET%TTPMERGIW-RGERHEWWYQIEPPJMRERGMEPVIWTSRWMFMPMX]JSVER]
PSWWIWMXQE]WYJJIVMJ]SYHSRSXGSQTP][MXLXLMWTEVEKVETL
 +SZIVRQIRX)RH9WIVW 8LI-RWXEPPEXMSR9XMPMXMIW)QFIHHIH7SJX[EVIERH
EGGSQTER]MRKHSGYQIRXEXMSREVIHIIQIHXSFIlGSQQIVGMEPGSQTYXIVWSJX[EVIz
ERHlGSQQIVGMEPGSQTYXIVWSJX[EVIHSGYQIRXEXMSRzVIWTIGXMZIP]TYVWYERXXS
(*%67IGXMSR'SQQIVGMEP'SQTYXIV7SJX[EVI6IWXVMGXIH6MKLXWEX
'*6ERH*%67IGXMSRERHWYGGIWWSVTVSZMWMSRWXLIVISJEW
ETTPMGEFPI%R]YWIQSHMJMGEXMSRVITVSHYGXMSRVIPIEWITIVJSVQERGIHMWTPE]SV
HMWGPSWYVISJXLI-RWXEPPEXMSR9XMPMXMIWSV)QFIHHIH7SJX[EVIERHEGGSQTER]MRK
HSGYQIRXEXMSRF]XLI97+SZIVRQIRXWLEPPFIKSZIVRIHWSPIP]F]XLIXIVQWSJ
XLMW%KVIIQIRXERHWLEPPFITVSLMFMXIHI\GITXEWI\TVIWWP]TIVQMXXIHF]XLIXIVQW
SJXLMW%KVIIQIRX
 ;EMZIV 2SHIPE]SVJEMPYVISJ7RET%TTPMERGIW-RG toI\IVGMWIER]VMKLXYRHIV
XLMW%KVIIQIRXRSVER]TEVXMEPI\IVGMWIXLIVISJWLEPPFIHIIQIHXSGSRWXMXYXIE
[EMZIVSJER]VMKLXWKVERXIHLIVIYRHIVSVEXPE[
 9RPE[JYP4VSZMWMSRW -JER]TVSZMWMSRSJXLI%KVIIQIRXMWLIPHXSFI
YRIRJSVGIEFPIJSVER]VIEWSREPPSXLIVTVSZMWMSRWSJXLMW%KVIIQIRXWLEPP
RIZIVXLIPIWWFIHIIQIHZEPMHERHIRJSVGIEFPIXSXLIJYPPIWXI\XIRXTSWWMFPI
 %TTPMGEFPI0E[ 8LMW%KVIIQIRX[MPPFIKSZIVRIHF]XLIPE[WSJXLI7XEXISJ
'EPMJSVRMEERHXLI9RMXIH7XEXIWMRGPYHMRK97'ST]VMKLXPE[W
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97%

Page vSnap Server 2000 Administrator Guide
Snap Appliances, Inc.’s No-Nonsense Warranty for the Snap Server
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8LMW;EVVERX][MPPFIKSZIVRIHMREGGSVHERGI[MXLXLIPE[WSJXLI7XEXISJ'EPMJSVRME
ERHXLI9RMXIH7XEXIWSJ%QIVMGE

Page vi Snap Server 2000 Administrator Guide
Authorized Service
3RP]EREYXLSVM^IHWIVZMGIVITVIWIRXEXMZIGERWIVZMGIXLI7RET7IVZIVERH
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WARNING to Service Personnel
(ERKIVSJI\TPSWMSRMJFEXXIV]MWMRGSVVIGXP]VITPEGIHSRE7RET7IVZIVSV7RET
7IVZIV
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WARNING
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HMKMXEPHIZMGITYVWYERXXSTEVXSJXLI*''6YPIW8LIWIPMQMXWEVIHIWMKRIHXS
TVSZMHIVIEWSREFPITVSXIGXMSREKEMRWXLEVQJYPMRXIVJIVIRGI[LIRXLIIUYMTQIRXMW
STIVEXIHMREGSQQIVGMEPIRZMVSRQIRX8LMWIUYMTQIRXKIRIVEXIWYWIWERHGER
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MRWXVYGXMSRQERYEPQE]GEYWIMRXIVJIVIRGIXSVEHMSGSQQYRMGEXMSRW3TIVEXMSRSJ
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GEWIXLIYWIV[MPPFIVIUYMVIHXSGSVVIGXXLIMRXIVJIVIRGIEXXLIMVS[RI\TIRWI
'LERKIWSVQSHMJMGEXMSRWRSXI\TVIWWP]ETTVSZIHF]7RET%TTPMERGIW-RGGSYPHZSMH
XLIYWIVWEYXLSVMX]XSSTIVEXIXLIIUYMTQIRX

Page viiSnap Server 2000 Administrator Guide
Obtaining Service for Your Snap Server
8SSFXEMRWIVZMGISVXIGLRMGEPWYTTSVXJSV]SYV7RET7IVZIVGLIGOSYV;IFWMXIEX
[[[WRETETTPMERGIWGSQIQEMPXIGLWYTTSVXEXWRETWYTTSVX$WRETETTPMERGIWGSQ
SVGEPP

Page viii Snap Server 2000 Administrator Guide

Page ixSnap Server Model 2000 Administrator Guide
Contents
Chapter 1 Installing the Snap Server on Your
Network - - - - - - - - - - - - - - - - - - - - - - - - 1
Connectors and Controls - - - - - - - - - - - - - - - - 1
Connecting Your Server to Your Network - - - - - - - - 2
Turning On Your Snap Server - - - - - - - - - - - - - - 2
Turning Off Your Snap Server - - - - - - - - - - - - - - 2
Assigning a Network Address - - - - - - - - - - - - - - 3
Windows® Computers - - - - - - - - - - - - - - - - - - - - 3
Macintosh® Computers - - - - - - - - - - - - - - - - - - - - 4
For More Detailed Information - - - - - - - - - - - - - 4
Chapter 2 Using Your Snap Server - - - - - - - - - - - 5
Windows Users - - - - - - - - - - - - - - - - - - - - - 6
Windows 2000 or Me - - - - - - - - - - - - - - - - - - - - - 6
Windows 95, 98, or NT - - - - - - - - - - - - - - - - - - - - 6
Macintosh Users- - - - - - - - - - - - - - - - - - - - - 7
Connecting From the Web- - - - - - - - - - - - - - - - 7
Connecting from an NFS Mount (UNIX® systems only) - 8
Connecting from an FTP Application - - - - - - - - - - 8
Chapter 3 Customizing Your Snap Server - - - - - - 9
Using Quick Configure- - - - - - - - - - - - - - - - - - 9
Changing the Disk Configuration - - - - - - - - - - - - 10
Setting Up Security - - - - - - - - - - - - - - - - - - - 11
Defining Snap Server Users - - - - - - - - - - - - - - - - - 11
Configuring Microsoft Domain Security - - - - - - - - - - - 12
Assigning User Access to Network Shares - - - - - - - - - - 13

Page x Snap Server Model 2000 Administrator Guide
Assigning User Access to Files and Folders - - - - - - - - - - 14
Assigning File Ownership - - - - - - - - - - - - - - - - - - 15
Assigning Disk Usage Quotas - - - - - - - - - - - - - - - - 16
Accessing the Server with Guest Privileges - - - - - - - - - - 16
Chapter 4 Managing Your Snap Server - - - - - - - 19
Language Support For File And Folder Names - - - - - - 19
Using the Home Page - - - - - - - - - - - - - - - - - - 20
Using the Administration Menu - - - - - - - - - - - - - 20
Backing Up the Snap Server - - - - - - - - - - - - - - - 21
Windows® Systems - - - - - - - - - - - - - - - - - - - - - 21
Macintosh®Systems - - - - - - - - - - - - - - - - - - - - 21
Novell®Networking Systems - - - - - - - - - - - - - - - - 21
UNIX®Systems - - - - - - - - - - - - - - - - - - - - - - - 22
Tips for Specific Network Environments - - - - - - - - - 22
Apple®Networks - - - - - - - - - - - - - - - - - - - - - - 22
Microsoft Networks - - - - - - - - - - - - - - - - - - - - - 23
Novell Networks - - - - - - - - - - - - - - - - - - - - - - - 23
UNIX NFS Networks - - - - - - - - - - - - - - - - - - - - - 23
Operating the Snap Server as a Web Server - - - - - - - 24
Operating the Snap Server as an FTP Server - - - - - - - 25
Managing the Snap Server with SNMP - - - - - - - - - 25
Chapter 5 Troubleshooting Your Snap Server - - 27
Snap Server Web Resources - - - - - - - - - - - - - - - 31
Index - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 33

Page 1Snap Server 2000 Administrator Guide
CHAPTER 1 Installing the
Snap Server on Your
Network
8SMRWXEPPE7RET 7IVZIVSR]SYVRIX[SVOPSGEXIXLIGSRRIGXSVWERHGSRXVSPW
GSRRIGXXLI7RET 7IVZIVXS]SYVRIX[SVOXYVRXLIWIVZIVSRERHEWWMKRER-4
EHHVIWW
Connectors and Controls
=SYV7RET 7IVZIVLEWXLIJSPPS[MRKGSRRIGXSVWERHGSRXVSPW
 7XEXYWPMKLXW  2IX[SVOGSRRIGXSV
 6IWIXFYXXSR  4S[IVGSRRIGXSV
 4S[IVFYXXSR  7IVMEPRYQFIVPEFIP
65
4
3
2
1

Page 2Snap Server 2000 Administrator Guide
Connecting Your Server to Your Network
=SYGERGSRRIGX]SYV7RET 7IVZIVXSE&EWI8SV&EWI8<RIX[SVOLYFSV
W[MXGL
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7RETWIVZIVXSER%'[EPPSYXPIX
Turning On Your Snap Server
 9WIXLITS[IV
W[MXGLSRXLI
FEGOSJXLIYRMX
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EFSYXSRGIE
WIGSRHWXEVXYT
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Turning Off Your Snap Server
8SXYVRSJJXLI7RET 7IVZIVXYVRXLITS[IVW[MXGLXSXLISJJTSWMXMSRERH[EMXJSV
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1
2
1
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Page 3Snap Server 2000 Administrator Guide
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Assigning a Network Address
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XLI28HSQEMRGSRXVSPPIVMJ;-27MWRSXMRYWISRXLIRIX[SVO
-J]SYVRIX[SVOHSIWRSXEWWMKR-4EHHVIWWIWEYXSQEXMGEPP]JSPPS[XLITVSGIHYVI
FIPS[JSV]SYVGSQTYXIVX]TIXSEWWMKRSRI=SYGEREPWSYWIXLIWITVSGIHYVIWXS
PSSOYTEREYXSQEXMGEPP]EWWMKRIHEHHVIWW
2SXI 8SGLERKIXLIWIVZIVW- EHHVIWWSRGIMXMWEWWMKRIHYWIXLI7RET
7IVZIVW;IFMRXIVJEGI
Windows®Computers
8SEWWMKRSVPSSOYTER-4EHHVIWWSRE;MRHS[WGSQTYXIV
 0SEHXLI7RET 7IVZIV'(631MRXS]SYVGSQTYXIVW'(631HVMZI
3RQSWXGSQTYXIVWXLI%WWMWXTVSKVEQWXEVXWEYXSQEXMGEPP][LIR]SYPSEH
XLI'(631-JMXHSIWRSXWXEVXZMI[XLIGSRXIRXWSJXLI'(631HVMZIXLIR
HSYFPIGPMGOXLI%WWMWXTVSKVEQMGSR
 7IPIGXEWIVZIVXSGSRJMKYVIJVSQXLIPMWXSJ
7RET 7IVZIVWXLEX%WWMWXHMWTPE]WMXQMKLXXEOI
EJI[QMRYXIWJSVXLIWIVZIVXSETTIEVSRXLI
PMWX8SZMI[EREYXSQEXMGEPP]EWWMKRIH-4
EHHVIWWHSYFPIGPMGOXLIWIVZIVREQIERHVIEH
XLIEHHVIWWSRXLI(IXEMPW[MRHS[-JRS
EHHVIWWMWEWWMKRIHGSRXMRYIXSWXIT
 'PMGO-RMXMEP7IXYTSV-4%HHVIWWXSFIKMRXLI
GSRJMKYVEXMSR-JXLIWIFYXXSRWEVIRSXZMWMFPI
XLIRXLIWIVZIV]SYWIPIGXIHLEWEPVIEH]FIIR
EWWMKRIHER-4EHHVIWW
 -JXLI-4%HHVIWW[MRHS[MWHMWTPE]IHIRXIVXLI
HIWMVIH-4EHHVIWWERHGPMGO%TTP]3XLIV[MWI
JSPPS[XLIMRWXVYGXMSRWTVIWIRXIHF]XLI-RMXMEP
'SR MKYVEXMSR;M^EVHVIEHXLI;IPGSQITEKI
EWWMKREWIVZIVREQIERHEHQMRMWXVEXSVTEWW[SVHWIXXLIHEXIERHXMQIERH
GSRJMKYVIXLI8'4⁄-4WIXXMRKW*SVQSVIMRJSVQEXMSREFSYXER]WIXXMRKGPMGO
,IPT

Page 4Snap Server 2000 Administrator Guide
 *MRMWLXLI-RMXMEP'SR MKYVEXMSR[M^EVHF]GPMGOMRK*MRMWLXSETTP]]SYV
GLERKIW8LMW[MPPEPWSVIWXEVXXLI7RET 7IVZIVMJRIGIWWEV]
Macintosh®Computers
8SEWWMKRSVZMI[ER-4EHHVIWWSRE1EGMRXSWLGSQTYXIV
 0SEHXLI7RET 7IVZIV'(631MRXSXLIGSQTYXIVW'(631HVMZIERH
HSYFPIGPMGOXLI7RETMGSRXSHMWTPE]XLI7RET 7IVZIV7IPIGXMSR[MRHS[%
RI[[MRHS[ETTIEVW
 (SYFPIGPMGOXLI7RET-4MGSR
 -J]SYYWI^SRIW[MXL%TTPI8EPO
ª
WIPIGXXLI^SRIJSVXLIWIVZIV]SY[ERXXS
GSRJMKYVI
 7IPIGXXLI7RET 7IVZIV]SY[ERXXSGSRJMKYVIXLIRGPMGO3/XSHMWTPE]XLI
8'4-47IXXMRKWHMEPSKFS\
-JXLI8'4-4WIXXMRKWEVIFPERO]SYQYWXEWWMKRXLIJSPPS[MRKWIXXMRKW
ETTVSTVMEXIP]JSV]SYVRIX[SVO
w -4EHHVIWWSJXLI7RET 7IVZIV
w =SYVRIX[SVOWWYFRIXQEWO
w -4EHHVIWWSJ]SYVRIX[SVOWHIJEYPXKEXI[E]VSYXIV-J]SYHSRSX[ERXXS
EWWMKREHIJEYPXKEXI[E]IRXIVE^IVSMRIEGLJMIPH
-JRIGIWWEV]EWO]SYV2IX[SVO%HQMRMWXVEXSVJSVLIPTMRHIXIVQMRMRK
ETTVSTVMEXIWIXXMRKW
 'PMGO3/XSEWWMKRXLI8'4⁄-4WIXXMRKW
For More Detailed Information
=SYGEREP[E]WJMRHQSVIHIXEMPIHMRJSVQEXMSREFSYX]SYV7RET 7IVZIVMRXLI
8IGLRMGEP6IJIVIRGI8SEGGIWWXLMWHSGYQIRXYWI]SYV[IFFVS[WIVXSSTIRXLI
-RXVSLXQPJMPIMRXLI8IGL6IJHMVIGXSV]SRXLI7RET 7IVZIV'(631
=SYGEREPWSJMRHQSVIMRJSVQEXMSRMRXLISRPMRILIPT&SXLXLI[IFYWIVMRXIVJEGI
ERHXLI%WWMWXYXMPMX]GSRXEMRLIPTJYPMRJSVQEXMSR8SEGGIWWXLI;IF
%HQMRMWXVEXMSRSRPMRILIPTGPMGOXLI,IPTPMRO8SEGGIWWXLI%WWMWXSRPMRILIPT
GPMGOXLI(SGYQIRXEXMSRFYXXSR

Page 5Snap Server 2000 Administrator Guide
CHAPTER 2 Using Your
Snap Server
3RGIMRWXEPPIHSR]SYVRIX[SVOXLI7RET 7IVZIVETTIEVWEWEWIVZIV[MXLWLEVIH
JSPHIVW=SYGERYWIMXXSSVKERM^IERHWXSVIJMPIWMRXLIWEQI[E]XLEX]SYYWI
XLIJSPHIVWSR]SYVPSGEPLEVHHMWO
8LIHIJEYPXWIVZIVREQIMW72%4JSPPS[IHF]EWIVMIWSJHMKMXWFEWIHSR]SYVWIVMEP
RYQFIV8LIEGXYEPRYQFIVSJHMKMXWHITIRHWSR]SYVWIVZIVQSHIPRYQFIV
4PIEWIGLIGOXLIWIVMEPRYQFIVSR]SYVYRMXXSGSRJMVQXLIHIJEYPXREQI
*SV2SZIPP
ª
2IX;EVI
ª
YWIVWXLIHIJEYPXWIVZIVREQIMW72%4RRRRR2;[LIVI
RRRRRMWXLIWIVMEPRYQFIV
-RKIRIVEP]SYGERYWIXLIJSPPS[MRKTVSGIHYVIWXSGSRRIGXXSXLI7RET 7IVZIV
8LIVIQEMRHIVSJXLMWGLETXIVHIWGVMFIWXLIWITVSGIHYVIWMRQSVIHIXEMP
To connect to the server using: Do this:
1MGVSWSJX
ª
;MRHS[W
ª

1MGVSWSJX
ª
;MRHS[W
ª
1I
0SSOJSVXLIWIVZIVMR1]2IX[SVO
4PEGIW-JXLIHIJEYPXWIXXMRKW[IVI
RSXGLERKIHHYVMRKMRWXEPPEXMSRMX
[MPPETTIEVYRHIV;SVO+VSYT
1MGVSWSJX
ª
;MRHS[W
ª
28
ª
0SSOJSVXLIWIVZIVMR2IX[SVO
2IMKLFSVLSSH-JXLIHIJEYPXWIXXMRKW
[IVIRSXGLERKIHHYVMRKMRWXEPPEXMSR
MX[MPPETTIEVYRHIV;SVO+VSYT
1EGMRXSWL
ª
'SRRIGXXSXLIWIVZIVYWMRKXLI
'LSSWIV2IX[SVO&VS[WIVSV
'SRRIGXXS7IVZIV
;IFFVS[WIV )RXIVXLIWIVZIVREQISV-4EHHVIWW
MR]SYV;IFFVS[WIVWPSGEXMSRSV
EHHVIWWFS\
2*7 1SYRXXLIHIWMVIHWLEVIYWMRKXLI
WIVZIVREQISV-4EHHVIWW
*84 )RXIVXLIWIVZIVREQISV-4EHHVIWW
MR]SYV*84GPMIRXETTPMGEXMSR

Page 6 Snap Server 2000 Administrator Guide
Windows Users
Windows 2000 or Me
8LI7RET 7IVZIVWLSYPHEYXSQEXMGEPP]ETTIEVMR1]2IX[SVO4PEGIWYRHIV
;SVO+VSYTMJXLIHIJEYPXWIXYT[EWEGGITXIHHYVMRKMRWXEPPEXMSR-JMXHSIWRSX
JSPPS[XLIWXITWHIWGVMFIHLIVI
 3RXLI7XEVXQIRYGPMGO7IEVGLERHXLIR*SV*MPIWSV*SPHIVW
 -RXLI7IEVGL6IWYPXW[MRHS[WIPIGX'SQTYXIVW
 -RXLI7IEVGLJSV'SQTYXIVW
HMEPSKFS\IRXIVXLIWIVZIV
REQIERHGPMGO7IEVGL2S[
 ;EMXJSVXLIWIVZIVXSETTIEV
]SYQE]RIIHXSXV]EKEMR
EJXIVEJI[QMRYXIWMJ]SYLEZI
NYWXXYVRIHSRXLIWIVZIV
 (SYFPIGPMGOXLI7RET7IVZIV
MGSRXSWIIEJSPHIVXLEX
VITVIWIRXWXLIRIX[SVOHMWO
HVMZIW2IX;EVIYWIVWEPWS
WIIE7=7ZSPYQI
Windows 95, 98, or NT
8LI7RET 7IVZIVWLSYPHEYXSQEXMGEPP]ETTIEVMR]SYV2IX[SVO2IMKLFSVLSSH
YRHIV;SVO+VSYTMJXLIHIJEYPXWIXXMRKW[IVIYWIH-JMXHSIWRSXJSPPS[XLI
WXITWHIWGVMFIHLIVI
 3RXLI7XEVXQIRYGPMGO
*MRHERHXLIR'SQTYXIV
 )RXIVXLIWIVZIVREQI8LI
HIJEYPXREQMRKGSRZIRXMSRMW
HIWGVMFIHSR
 'PMGO*MRH2S[ERH[EMXJSV
XLI7RET 7IVZIVXSETTIEV]SY
QE]RIIHXSXV]EKEMREJXIVEJI[
QMRYXIWMJ]SYNYWXXYVRIHSRXLI
WIVZIV
 (SYFPIGPMGOXLI7RET 7IVZIV
MGSRXSWIIEJSPHIVXLEX
VITVIWIRXWXLIRIX[SVOHMWO
HVMZIW2IX;EVIYWIVWEPWSWII
E7=7ZSPYQI

Page 7Snap Server 2000 Administrator Guide
Macintosh Users
8SGSRRIGXXSXLI7RET 7IVZIV
 7IPIGXXLI2IX[SVO&VS[WIV'LSSWIVSV
'SRRIGXXS7IVZIVJVSQXLI%TTPIQIRY-RXLI
'LSSWIVGPMGOXLI%TTPI7LEVI
ª
MGSR
 -J]SYYWI^SRIW[MXL%TTPI8EPO
ª
WIPIGXXLI
HIJEYPX^SRIMRXLI%TTPI8EPO>SRIW
ª
PMWX
 7GVSPPXLVSYKLXLIPMWXSJWIVZIVWMRXLI7IPIGXE
JMPIWIVZIVPMWXERHWIPIGX]SYV7RET 7IVZIVXLIR
GPMGO3/
 ;LIREWOIHJSVEYWIVREQISVTEWW[SVHGPMGO
+YIWXXLIRGPMGO3/
 -RXLIWIVZIVHMEPSKFS\WIPIGX7,%6)SR
72%4RRRRRR
 'PMGO3/XSQSYRXXLIWIVZIVSR]SYVHIWOXST
Connecting From the Web
&]HIJEYPX]SYGERZMI[JSPHIVWERHJMPIWSRXLI7RET 7IVZIVJVSQXLI;IF8S
GSRRIGXJVSQE;IFFVS[WIV
 8]TIXLIWIVZIVWREQISV-4EHHVIWWMR]SYVFVS[WIVW0SGEXMSRSV%HHVIWW
FS\
 4VIWW)RXIV8LMW[MPPGSRRIGX]SYXSXLIWIVZIVW,SQITEKI
8SFVS[WIXLIGSRXIRXWSJXLIWIVZIVGPMGOXLI7,%6)PMRO%HHMXMSREPPMROW
ETTIEVMJ]SYEHHRIX[SVOWLEVIWEWHIWGVMFIHMRl(IJMRMRK2IX[SVO7LEVIWzSR
-J]SYVIWXVMGXEGGIWWXSERIX[SVOWLEVI]SYQYWXPSKMR[MXLWYJJMGMIRX
TVMZMPIKIWXSFVS[WIXLIGSRXIRXWSJXLIWLEVI
Tip: -J]SYTPERXSYWI]SYV7RET 7IVZIVEWE;IFWIVZIVLSWXMRKWXEXMG;IF
GSRXIRX]SYGERGYWXSQM^IXLIWIVZIVW,SQITEKIERHGLERKISXLIV
;IFVIPEXIHWIXXMRKW*VSQXLIWIVZIVW%HQMRMWXVEXMSRTEKIJMVWXGPMGO
2IX[SVO7IXXMRKWERHXLIRGPMGO;IF-RWXVYGXMSRWEVIEZEMPEFPI
XLVSYKLXLI,IPTPMRO

Page 8 Snap Server 2000 Administrator Guide
Connecting from an NFS Mount (UNIX®systems only)
8SGSRRIGXXSXLIWIVZIVYWMRKER2*7QSYRX
 *VSQEGSQQERHPMRIX]TI
QSYRXWIVZIVCREQIWLEVICREQIHMVCTEXLPSGEPCQSYRX
[LIVIWIVZIVCREQIMWXLIREQISV-4EHHVIWWSJXLIWIVZIVWLEVICREQIMW
XLIREQISJXLIWLEVIXS[LMGL]SY[ERXXSQSYRXHMVCTEXLMWXLIHMVIGXSV]
TEXLERHPSGEPCQSYRXMWXLIREQISJXLIQSYRXXEVKIXHMVIGXSV]2SXIXLEX
XLIVIMWEWTEGIMRWIVXIHEJXIVXLIHMVIGXSV]TEXL
 4VIWW)RXIV=SYEVIRS[GSRRIGXIHXSXLIWTIGMJMIHWLEVISRXLIWIVZIV
*SVQSVIHIXEMPWSR[SVOMRK[MXL92-<2*72IX[SVOWWIIl92-<2*72IX[SVOWz
SRTEKI 
Connecting from an FTP Application
8SGSRRIGXXSXLIWIVZIVYWMRK*84
 8]TIXLIWIVZIVWREQISV-4EHHVIWWMR]SYV*84TVSKVEQW0SGEXMSRSV
%HHVIWWFS\
8SGSRRIGXZMEEGSQQERHPMRIX]TI XTWIVZIVCREQI
8SGSRRIGXZMEE;IFFVS[WIVX]TI XTWIVZIVCREQI
[LIVIWIVZIVCREQIMWXLIREQISV-4EHHVIWWSJXLIWIVZIV
 4VIWW)RXIV8LMWGSRRIGXW]SYXSXLIWIVZIVW*84VSSXHMVIGXSV]%PPWLEVIW
ERHWYFHMVIGXSVMIW[MPPETTIEVEWPMROWSVJSPHIVW
-J]SYVIWXVMGXEGGIWWXSERIX[SVOWLEVI]SYQYWXPSKMR[MXLWYJJMGMIRXTVMZMPIKIW
XSFVS[WIXLIGSRXIRXWSJXLIWLEVI=SYGERRSXQEREKIJMPIWSVJSPHIVWMRXLI*84
VSSXHMVIGXSV]

Page 9Snap Server 2000 Administrator Guide
CHAPTER 3 Customizing Your
Snap Server
=SYGERIMXLIVYWI]SYV7RET 7IVZIVMRMXWHIJEYPXGSRJMKYVEXMSRSV]SYGER
GYWXSQM^IMXWREQIHMWOGSRJMKYVEXMSRERHSXLIVJIEXYVIW
&]HIJEYPXRSWIGYVMX]VIWXVMGXMSRWEVIMRTPEGIJSVEGGIWWMRKXLIJMPIWERHJSPHIVW
[MXLMRERI[7RET 7IVZIV%R]SRI[LSGERGSRRIGXXSXLI7RET 7IVZIVJVSQ]SYV
RIX[SVOSVJVSQXLI-RXIVRIXGEREGGIWWER]SJXLIWIVZIVWJMPIW-J]SYEVI
GSRGIVRIHEFSYXXLIWIGYVMX]SJ]SYVJMPIWWIXYTYWIVWERHEGGIWWVIWXVMGXMSRW
9WIE;IFFVS[WIVXSIREFPIWIGYVMX]SR]SYV7RET 7IVZIVERHXSTIVJSVQSXLIV
QEREKIQIRXJYRGXMSRW*SVHIXEMPIHMRWXVYGXMSRWWIIXLISRPMRI,IPT
=SYGEREP[E]WJMRHQSVIHIXEMPIHMRJSVQEXMSREFSYX]SYV7RET 7IVZIVMRXLI
8IGLRMGEP6IJIVIRGI8SEGGIWWXLMWHSGYQIRXYWI]SYV[IFFVS[WIVXSSTIRXLI
6IEH1I*MVWXLXQJMPISRXLI7RET 7IVZIV'(631
Note: 8LIJMVWXXMQI]SYEGGIWWXLI7RET 7IVZIVJVSQE;IFFVS[WIV]SYEVI
EWOIHXSWIPIGXEPERKYEKI
Using Quick Configure
 7XEVX]SYVFVS[WIVERH
IRXIVXLIWIVZIVWREQISV
-4EHHVIWWMRXLI0SGEXMSR
SV%HHVIWWFS\4VIWW
)RXIVXSHMWTPE]XLI
7RET 7IVZIV,SQITEKI
 3RXLI,SQITEKIGPMGO
%HQMRMWXVEXMSR
 ;LIREWOIHXSPSKMR
IRXIV%HQMRMWXVEXSVEWXLI
YWIVREQIERHIRXIVXLI
%HQMRMWXVEXSVTEWW[SVH
PIEZIXLITEWW[SVHFPERO
MJ]SYLEZIRSXGLERKIHMX
JVSQMXWHIJEYPX
 3RXLI%HQMRMWXVEXMSRQIRYGPMGO5YMGO'SR MKYVIJSVXLIMRMXMEPWIXYT
TVSGIHYVI

Page 10 Snap Server 2000 Administrator Guide
 *SPPS[5YMGO'SRJMKYVIWMRWXVYGXMSRWXSGYWXSQM^IXLIWIVZIV*SVQSVI
MRJSVQEXMSREFSYXXLIWIXXMRKWSRER]TEKIGPMGOXLI,IPTPMROSRXLEXTEKI
 ;LIR]SYGSQTPIXIXLIMRMXMEPWIXYTGPMGO*MRMWLXSETTP]]SYVGLERKIWERH
MJRIGIWWEV]VIWXEVXXLIWIVZIV
 %JXIV]SYGSQTPIXIXLI5YMGO'SRJMKYVITVSGIWW]SYQMKLX[ERXXSVIXYVRXS
XLI%HQMRMWXVEXMSRQIRYXSGLERKIXLIHMWOGSRJMKYVEXMSRSVWIXYTWIGYVMX]
8LIVIQEMRHIVSJXLMWGLETXIVHIWGVMFIWLS[XSHSWS
Changing the Disk Configuration
=SYV7RET7IVZIVWHMWOGSRJMKYVEXMSR[EWTVIWIXEXXLIJEGXSV]8LIHIJEYPXHMWO
WIXXMRKWHITIRHSRXLI7RET7IVZIVQSHIP
Note: -J]SY[ERXXSGLERKIXLIHMWOGSRJMKYVEXMSRHSWSFIJSVI]SYWXSVIJMPIWSR
XLIWIVZIVFIGEYWIGLERKMRKXLIGSRJMKYVEXMSR[MPPIVEWIEPPHEXEWXSVIHSRXLIHMWO
HVMZIW
&]HIJEYPXXLIX[SHMWOHVMZIWSRE7RET7IVZIV1SHIPEVIGSQFMRIHMRXSE
WMRKPIPEVKIVHMWOSVHMWOEVVE]8LMWGSRJMKYVEXMSRMWGEPPIHHMWOWXVMTMRKSV
6%-( ;LIR]SYGSRRIGXXSXLIWIVZIV]SYWIIEWMRKPIHMWO8LMWGSRJMKYVEXMSR
TVSZMHIWXLIFIWXTIVJSVQERGIFYXHSIWRSXTVSXIGX]SYVHEXEJVSQHMWOJEMPYVI
=SYQE][ERXXSGSRJMKYVI]SYVHMWOWHMJJIVIRXP]
w =SYGERGSRJMKYVIIEGLHMWOEWERMRHMZMHYEPYRMX[LMGLRIX[SVOYWIVWGER
EGGIWWEWERMRHITIRHIRXWXSVEKIHIZMGI
w 8STVSXIGX]SYVHEXEJVSQHMWOJEMPYVI]SYGERYWISRIHMWOXSHYTPMGEXIXLI
HEXEWXSVIHSRXLISXLIVHMWO8LMWGSRJMKYVEXMSRMWGEPPIHHMWOQMVVSVMRKSV
6%-( -RXLMWGSRJMKYVEXMSRMJEHMWOJEMPWXLIVIQEMRMRKHMWOEYXSQEXMGEPP]
XEOIWSZIVERHXLIWIVZIVGSRXMRYIWSTIVEXMRK[MXLSYXMRXIVVYTXMSRSVPSWWSJ
HEXE
8SGLERKIHMWOWIXXMRKW
YWIXLI(MWO9XMPMXMIW
QIRYJVSQXLI
7RET 7IVZIV
%HQMRMWXVEXMSRQIRY