SNOWJOE sunjoe 24V-HCSWP-6-LTE User manual

Model 24V-HCSWP-6-LTE Form No. SJ-24V-HCSWP-6-LTE-880E-M
OPERATOR’S MANUAL
CORDLESS TELESCOPING
POLE + PRUNING SAW
24V* IONMAX | 2.0 Ah | 6-INCH
Original instructions.
© 2023 Snow Joe, LLC. All rights reserved.
1
A Division of Snow Joe, LLC
*DISCLAIMER: Initial no-load voltage, when fully charged,
peaks at 24V; nominal voltage under typical load is 21.6V.
SAVE THESE INSTRUCTIONS
R
TM
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may result
in serious bodily injury or death.
General Safety
mWARNING! This appliance is not intended for use
by children or by unassisted, unsupervised persons whose
physical, sensory or mental capabilities prevent them from using
it safely. Children should be supervised to ensure that they do
not play with the appliance.
Before starting up your machine, please check it carefully
for any defects. If you find any, do not start up your machine.
Contact your authorized Snow Joe®+ Sun Joe®dealer or
call the Snow Joe®+ Sun Joe®customer service center at
1-866-SNOWJOE (1-866-766-9563).
mWARNING! When using the power tool, basic safety
precautions should always be followed to reduce the risk of fire,
electric shock, and personal injury. These include:
1. Keep work area clean and well-lit – Cluttered, dark areas
invite accidents. Always inspect the area where the pole +
pruning saw is to be used.
2. Avoid dangerous environments – Do not use the power
tool in rain, in damp or wet locations, or in bad weather,
especially when there is a risk of lighting. This decreases the
risk of being struck by lighting. Do not operate the power tool
in gaseous or explosive atmospheres or use the power tool
near flammable or combustible liquids. Motors in these tools
may spark, and the sparks might ignite fumes.
3. Know your product – Know how to start and stop the
machine. Be thoroughly familiar with the controls.
4. Keep children, bystanders, and pets away –
All spectators, including pets, should be kept a safe distance
away from the work area.
5. Dress properly – Do not wear loose clothing or jewelry. They
can get caught in moving parts. Protective rubber gloves and
non-slip footwear are recommended when working outdoors.
6. Avoid Slipping – Exercise caution to avoid slipping or falling.
Wear protective footwear that will protect your feet and
improve your footing on slippery surfaces.
7. Stay alert – Watch what you are doing. Use common sense.
Do not operate the power tool when you are tired,
or under the influence of alcohol or drugs.
8. Do not overreach – Keep proper footing and balance at
all times.
9. Prevent unintentional starting – Do not pull the trigger
before connecting to battery pack, picking up or
carrying the appliance. Do not carry the pole + pruning
saw with your finger on the trigger.
10. Use the right appliance – Do not use the power tool for any
applications other than those for which it was intended.
11. The chain is sharp – Don't grasp the exposed chain or
cutting edges when picking up or holding the power tool.
12. Use two hands – Hold the telescoping pole and handle with
both hands to avoid loss of control.
13. Remove the battery – Remove the battery from the power
tool when it is not in use, before servicing it, when changing
accessories, and when performing any other maintenance
task.
14. Use safety glasses – Also use safety footwear, snug-fitting
clothing, protective gloves, hearing and head protection.
15. Use head protection – Always use head protection when
operating the power tool overhead. Falling debris can result
in serious personal injury.
16. Do not force the tool – It will perform better with less
likelihood of personal or mechanical injury if it is used at the
rate for which it was designed.
17. Check for damaged parts – Before further use of the
appliance, all guards and parts should be carefully checked
to determine that it will operate properly and perform its
intended function. Check for alignment of moving parts,
binding of moving parts, breakage of parts, mounting, and
any other condition that may affect its operation. A guard
or other part that is damaged should be properly repaired
or replaced. Contact the Snow Joe®+ Sun Joe®customer
service center at 1-866-SNOWJOE (1-866-766-9563) for
assistance.
18. Maintain the power tool with care – Keep the cutting edges
sharp and clean for optimal performance and to reduce the
risk of injury. Keep the handles dry, clean, and free from
oil and grease. Follow the additional recommendations
described in the maintenance section
of this manual.

2
19. Store indoors – When not in use, the power tool should be
stored indoors in a dry and high or locked-up place out of
the reach of children.
20. Do not use the power tool if the trigger does not turn it
on and off. Any power tool that cannot be controlled is
dangerous and must be repaired.
21. Keep all parts of the body away from the chain. Do not remove
cut material or hold material to be cut while the chain is moving.
Make sure the switch is off when clearing jammed material. The
chain will continue moving for a while after the tool is turned
off. A moment of inattention while operating the power tool may
result in serious personal injury.
22. Carry the power tool by the handle with the chain stopped.
When transporting or storing the power tool, always keep the
chain and guide bar in the bar sheath. Proper handling of the
pole + pruning saw will reduce the chance of personal injury.
23. Hold the product by insulated surfaces only. In the event that
the chain comes into contact with hidden wiring, exposed
metal parts of the product may become “live” and give the
operator an electric shock.
24. The unit has not been designed to provide protection from
electric shock in the event of contact with overhead electric
lines. Never use the power tool near any electrical power
lines. Contact with or use near power lines may cause
serious injury or electric shock resulting in death. Maintain a
minimum clearance of 50 ft (15 m) from all power lines.
25. Do not modify or attempt to repair the appliance or the
battery pack (as applicable) except as indicated in the
instructions for use and care.
mWARNING! Before inspecting, cleaning, or servicing the
machine, remove the battery and wait for all moving parts to
stop. Failure to follow these instructions can result in serious
personal injury or property damage.
mWARNING! Do not use this appliance without reading this
instruction manual.
mWARNING! Do not use the appliance within range of
persons unless they are wearing protective clothing.
mWARNING! Do not operate the cordless power tool in a
tree, on a ladder, or on scaffolding. Using the tool under such
circumstances is extremely dangerous.
mWARNING! Do not let familiarity with this type of tool
prevent you from taking all necessary precautions. Remember
that a careless fraction of a second is sufficient to inflict serious
injury.
mWARNING! The cordless pole + pruning saw must be
fully assembled before operation! Do not use the tool that is only
partly assembled or assembled with damaged parts!
mWARNING! Starting, stopping, and restarting an electric
motor repeatedly within a few seconds can generate a great
deal of heat and damage the motor. To protect the life of your
cordless power tool, always wait at least five seconds after
stopping before restarting the unit.
mWARNING! Electrical Shock Hazard – Before starting
up your machine, please check it carefully for any defects. If
you find any, do not start up your machine and contact your
distributor.
NOTE: Take care of small parts that are removed during
assembly or when making adjustments. Keep them secure to
avoid loss.
Please contact an authorized Snow Joe®+ Sun Joe®dealer
or call the Snow Joe®+ Sun Joe®customer service center at
1-866-SNOWJOE (1-866-766-9563) for all maintenance or
operations not foreseen in this manual. Any operation performed
in an unauthorized service center or by unqualified personnel
will completely invalidate the warranty.
mWARNING! For your safety and that of others:
• Correct maintenance is essential to maintain the original
efficiency and safety of the machine over time.
• Keep all nuts, bolts, and screws tight to be sure the
equipment is in safe working condition.
• Never use the machine with worn or damaged parts.
Damaged parts are to be replaced and never repaired.
mWARNING! Always wear protective gloves during
maintenance operations.
mWARNING! Use only original manufacturer’s replacement
parts, accessories and attachments. Failure to do so can
cause possible injury and poor performance. To order genuine
replacement parts or accessories for the Sun Joe®cordless
pole + pruning saw, please visit sunjoe.com or contact the
Snow Joe®+ Sun Joe®customer service center at
1-866-SNOWJOE (1-866-766-9563).
Cleaning the Tool
mWARNING! Never let any liquid get inside the motor
housing and NEVER immerse any part of the housing in liquid.
1. Stop the motor and remove the battery.
2. Clean dirt and debris from the body of the tool, using a damp
cloth with a mild detergent.
NOTE: Do not use any strong detergents on the plastic
housing or the handle, as they can be damaged by certain
aromatic oils such as pine and lemon, and by solvents such
as acetone.
Storage
mWARNING! Do not at any time let brake fluids, gasoline,
petroleum-based products, penetrating oils, solvents, etc., come
in contact with plastic parts. Chemicals can damage, weaken, or
destroy plastic which may result in serious personal injury.
1. Stop the motor and remove the battery.
2. Clean the pole + pruning saw thoroughly before storing.
3. Always place the bar sheath on the guide bar before storing
or transporting the pole + pruning saw. Use caution to avoid
the sharp chain.

3
4. Store the pole + pruning saw indoors, in a dry place that is
inaccessible to children. Keep away from corrosive agents
such as garden chemicals and de-icing salts.
5. We recommend using the original package for storage or
covering the product with a suitable cloth or enclosure to
protect it against dust.
Specific Safety Warnings
for Pole + Pruning saw
1. Only the pole + pruning saw operator should be in the
work area.
2. Do not use the pole + pruning saw to cut down trees.
3. Always use two hands when operating the pole + pruning
saw. Grip the pole + pruning saw securely with one hand on
the trigger and the other hand on the pole.
4. Before starting the pole + pruning saw, make sure that the
saw chain is not in contact with any object.
5. Do not allow the pole + pruning saw to make contact with
grounded objects such as pipes, fences, and metal posts.
6. Do not force the pole + pruning saw while cutting. Apply light
pressure. It will perform more effectively and safely if it is
used at the rate for which it was designed.
7. Use extreme caution when cutting a limb that is under tension.
When wood tension is released, the limb could spring back
and strike the operator, causing severe injury or death.
8. During transport, hold the pole at its balance point, with the
guide bar and chain facing to the rear.
9. Do not cut small brush and saplings with the pole + pruning
saw. Small branches may catch in the chain and be whipped
towards the operator, which could pull the operator off
balance.
10. Never stand directly under the limb you are trimming. Always
position yourself outside the path of falling debris.
11. Keep a firm, steady pressure on the pole + pruning saw while
cutting. Do not try to cut limbs larger in diameter than the
length of the guide bar.
12. Keep other people and pets away from the cutting end of
the pole + pruning saw and at a safe distance away from the
work area.
Kickback
mWARNING!Kickback may occur when the nose or tip of
the guide bar touches an object, or when the wood closes in
and pinches the saw chain in the cut.
AVOID CONTACTING THE GUIDE BAR TIP WITH ANY OBJECT.
In some cases, when the tip makes contact with an object, the
saw may rapidly kick up and back towards the operator. Material
pinching the chain may also push the saw back rapidly towards
the operator. Either of these reactions may cause you to lose
control of the pole + pruning saw, which could result in serious
personal injury. Follow the necessary precautions indicated
below to avoid kickbacks.
• Always use two hands when operating the pole + pruning
saw, one hand gripping the trigger and the other hand
gripping the pole. Use a firm grip. Thumbs and fingers must
wrap around the trigger and the pole.
• Keep all guards in place on the pole + pruning saw. Make
sure they are in proper working order.
• Do not overreach or extend arms above shoulder height.
• Keep solid footing and balance at all times.
• Never try cutting through two branches at the same time.
Only cut one at a time.
• Do not bury the guide bar nose or try to cut by boring the
guide bar nose into the wood.
• Watch for shifting of wood or other forces that may pinch the
chain.
• Use extreme caution when re-entering a previous cut.
• Use the chain and guide bar supplied with this pole +
pruning saw. Only use genuine Snow Joe®+ Sun Joe®
replacement parts designed specifically for use with this pole
+ pruning saw.
• Never use a dull or loose chain. Keep the chain sharp and
properly tensioned.
Battery & Charger
Safety Instructions
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only be
guaranteed if undamaged cells are used. Incorrect handling of
the battery pack can cause cell damage.
IMPORTANT! Analyses confirm that incorrect use and poor care
of high-performance batteries are the main factors responsible
for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the power tool and cause it to
malfunction, which can lead to serious personal injury.
mWARNING! Do not use a battery pack or appliance that is
damaged or modified. Damaged or modified batteries may exhibit
unpredictable behavior resulting in fire, explosion or risk of injury.
Have your battery pack serviced by a qualified repair person
using only identical replacement parts. This will ensure that the
safety of the battery pack is maintained.

4
mCAUTION! To reduce the risk of injury, use only official
24V* IONMAX designated chargers with the 24V* IONMAX
battery pack. The use of other batteries or chargers poses a risk
of fire, personal injury and damage. Do not wire a battery pack
to a power supply plug or car cigarette lighter, such misuse will
permanently disable or damage the battery pack.
• Avoid dangerous environments – Do not charge the battery
pack in rain, snow or in damp or wet locations. Do not use
the battery pack or charger in the presence of explosive
atmospheres (gaseous fumes, dust or flammable materials)
because sparks may be generated when inserting or
removing the battery pack, which could lead to a fire.
• Charge in a well-ventilated area – Do not block the charger
vents. Keep them clear to allow for proper ventilation. Do not
allow smoking or open flames near a charging battery pack.
Vented gases may explode.
NOTE: The safe temperature range for the battery is
41°F – 105°F (5°C – 40.5°C). Do not charge the battery
outside in freezing weather; charge it at room temperature.
• Maintain charger cord – When unplugging the charger, pull
the plug, not the cord, from the receptacle to reduce the
risk of damage to the electrical plug and cord. Never carry
the charger by its cord or yank it by the cord to disconnect
it from the receptacle. Keep the cord away from heat, oil
and sharp edges. Make sure the cord will not be stepped
on, tripped over or subjected to damage or stress when the
charger is in use. Do not use the charger with a damaged
cord or plug. Replace a damaged charger immediately.
• Do not use an extension cord unless it is absolutely
necessary – Using the wrong, damaged or improperly wired
extension cord poses a risk of fire and electric shock. If
an extension cord must be used, plug the charger into a
properly wired 16 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• Charger XZ2600-0450 is rated for 100 – 240 volt AC
only – The charger must be plugged into an appropriate
receptacle.
• Do not use an electrical adapter – Use of an adapter is not
recommended or sold by the battery charger or battery pack
manufacturer.
• Unplug charger when not in use – Make sure to remove
battery packs from unplugged chargers.
mWARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning or
maintenance. Do not allow water to flow into the charger. Use a
Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.
• Do not burn or incinerate battery packs – Battery packs
may explode, causing personal injury or damage. Toxic
fumes and materials are created when battery packs are
burned.
• Do not crush, drop or damage battery packs – Do not use
the battery pack or charger if they have sustained a sharp blow,
been dropped, run over or have been damaged in any way
(i.e. pierced with a nail, hit with a hammer, stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose
a serious risk of electric shock, fire or exposure to toxic
battery chemicals. If the battery or charger are damaged,
contact an authorized Snow Joe®+ Sun Joe®dealer or
call the Snow Joe®+ Sun Joe®customer service center at
1-866-SNOWJOE (1-866-766-9563) for assistance.
• Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth. If
damaged, battery chemicals will react violently with air, use
rubber or neoprene gloves to safely dispose of it. If skin is
exposed to battery chemicals, wash the affected area with
soap and water. If eyes are exposed to battery chemicals,
immediately flush with water for 20 minutes and seek medical
attention. Remove and dispose of contaminated clothing.
• Do not short circuit – When battery pack is not in use, keep
it away from other metal objects, like paper clips, coins, keys,
nails, screws or other small metal objects, that can make a
connection from one terminal to another. Shorting the battery
terminals together may cause burns or a fire.
• Store your battery pack and charger in a cool, dry
place – Do not store the battery pack or charger where
temperatures may exceed 105°F (40.5°C), such as in direct
sunlight or inside a vehicle or metal building during the
summer.
Information about the battery
1. The battery pack supplied with your cordless power tool is
only partially charged. The battery pack has to be charged
completely before you use the tool for the first time.
2. For optimum battery performance, avoid low discharge
cycles by charging the battery pack frequently.
3. Store the battery pack in a cool place, ideally at 77°F (25°C)
and charged to at least 40%.
4. Lithium-ion batteries are subject to a natural aging process.
The battery pack must be replaced at the latest when
its capacity falls to just 80% of its capacity when new.
Weakened cells in an aged battery pack are no longer
capable of meeting the high power requirements needed for
the proper operation of your cordless pole + pruning saw,
and therefore pose a safety risk.
5. Do not throw battery packs into an open fire as this poses a
risk of explosion.
6. Do not ignite the battery pack or expose it to fire.

5
7. Do not exhaustively discharge batteries. A complete
discharge will damage the battery cells. The most common
cause of exhaustive discharge is lengthy storage. Stop
working as soon as the performance of the battery falls
noticeably or the electronic protection system triggers. For
optimum battery performance, charge the battery pack
frequently. Place the battery pack in storage only after it has
been fully charged.
8. Protect batteries and the tool from overloads. Overloads
will quickly result in overheating and cell damage inside
the battery housing even if this overheating is not apparent
externally.
9. Avoid damage and shocks. Immediately replace batteries that
have been dropped from a height of more than 3 feet
(1 meter) or those that have been exposed to violent shocks,
even if the housing of the battery pack appears to be
undamaged. The battery cells inside the battery may have
suffered serious damage. In such instances, please read the
waste disposal information for proper battery disposal.
10. If the battery pack suffers overloading and overheating, the
integrated protective cutoff will switch off the equipment for
safety reasons.
IMPORTANT! Do not press the ON/OFF trigger switch any
more if the protective cut-off has been activated. This may
damage the battery pack.
11. Recharge only with the charger specified by the
manufacturer. A charger that is suitable for one type of
battery pack may create a risk of fire when used with another
battery pack.
12. Use appliances only with specifically designated battery
packs. Use of any other battery packs may create a risk of
injury and fire.
13. Under abusive conditions, liquid may be ejected from the
battery; avoid contact. If contact accidentally occurs, flush
with water. If liquid contacts eyes, additionally seek medical
help. Liquid ejected from the battery may cause irritation or
burns.
14. Do not use a battery pack or appliance that is damaged
or modified. Damaged or modified batteries may exhibit
unpredictable behavior resulting in fire, explosion or risk of
injury.
15. Do not expose a battery pack or appliance to fire or
excessive temperature. Exposure to fire or temperature
above 266°F (130°C) may cause explosion.
16. Follow all charging instructions and do not charge the
battery pack or appliance outside of the temperature range
specified in the instructions. Charging improperly or at
temperatures outside of the specified range may damage the
battery and increase the risk of fire.
Information about the charger and the
charging process
1. Please check the data marked on the rating plate of the
battery charger. Be sure to connect the battery charger to
a power supply with the voltage marked on the rating plate.
Never connect it to a different mains voltage.
2. Protect the battery charger and its cord from damage. Keep
the charger and its cord away from heat, oil and sharp
edges. Have damaged cords repaired without delay by a
qualified technician at an authorized Snow Joe®+ Sun Joe®
dealer or call the Snow Joe®+ Sun Joe®customer service
center at 1-866-SNOWJOE (1-866-766-9563).
3. Electrical plugs must match the outlet. Never modify the plug
in any way. Do not use any adapter plugs with grounded
appliances. Unmodified plugs and matching outlets will
reduce the risk of electric shock.
4. Keep the battery charger, battery pack(s) and the cordless
tool out of the reach of children.
5. Do not use the supplied battery charger to charge other
cordless tools.
6. During periods of heavy use, the battery pack will become
warm. Allow the battery pack to cool to room temperature
before inserting it into the charger to recharge.
7. Do not overcharge batteries. Do not exceed the maximum
charging times. These charging times only apply to
discharged batteries. Frequent insertion of a charged or
partially charged battery pack will result in overcharging and
cell damage. Do not leave batteries in the charger for days
on end.
8. Never use or charge batteries if you suspect that it has been
more than 12 months since the last time they were charged.
There is a high probability that the battery pack has already
suffered dangerous damage (exhaustive discharge).
9. Charging batteries at a temperature below 41°F (5°C) will
cause chemical damage to the cells and may cause a fire.
10. Do not use batteries that have been exposed to heat during
the charging process, as the battery cells may have suffered
dangerous damage.
11. Do not use batteries that have suffered swelling or
deformation or those that exhibit other atypical symptoms
(gassing, hissing, cracking, etc.).

6
Protection from environmental influences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and flammable liquids.
4. Use the battery charger and cordless tools only in dry
conditions and at an ambient temperature of 41°F – 105°F
(5°C – 40.5°C).
5. Do not keep the battery charger in places where the
temperature is may to reach over 105°F (40.5°C). In
particular, do not leave the battery charger in a car that is
parked in the sunshine.
6. Protect batteries from overheating. Overloads, overcharging
and exposure to direct sunlight will result in overheating and
cell damage. Never charge or work with batteries that have
been overheated – replace them immediately, if possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 41°F – 105°F
(5°C – 40.5°C). Store your lithium-ion battery pack in a
cool, dry place at a temperature of 77°F (25°C). Protect the
battery pack, charger and cordless tool from humidity and
direct sunlight. Only place fully charged batteries in storage
(charged to at least 40%).
8. Prevent the lithium-ion battery pack from freezing. Battery
packs that were stored below 32°F (0°C) for more than
60 minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. To avoid electrostatic
discharges never touch the battery terminals.

7
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
Symbols Descriptions Symbols Descriptions
READ THE OPERATOR'S MANUAL
– Read, understand, and follow
all instructions in the user manual
before attempting to assemble and
operate.
SAFETY ALERT – Indicates a
precaution, a warning, or a danger.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear defenders
and safety goggles.
WARNING! Do not expose the unit to
rain or wet conditions. Keep dry.
Wear protective gloves and non-slip
footwear when using the machine
and handling debris. m
CAUTION! Avoid contact between
the tip of the guide bar with any
object. Contact with the tip of the
guide bar may cause the chain
saw to kickback, which may cause
serious injury to the user.
The moving part will continuously run
for several seconds after you turn off
the machine.
Correct direction of cutters.
50 ft
(15 m) WARNING! SHOCK HAZARD – Keep
at least 50 ft (15 m) away from power
lines. Do not overreach. Keep proper
footing and balance at all times.
DANGER! ROTATING BLADES –
Keep hands and feet away from
openings while the saw is running.
Only use the battery
charger indoors.
Keep bystanders a minimum
distance of 50 ft (15 m) away from
the work area.

8
Know Your Cordless Pole + Pruning Saw
Read the owner’s manual and safety instructions carefully before operating the cordless pole + pruning saw. Compare the illustration
below to the cordless pole + pruning saw in order to familiarize yourself with the location of the various controls and adjustments.
Save this manual for future reference.
1. Chain/sprocket end cover
2. End cover knob
3. Riving knife
4. 6in(15.24 cm) guide bar
5. 6in(15.24 cm) cutting chain
6. Cutting bar sheath
7. Base plate
8. 24V* IONMAX
lithium-ion battery
(24VBAT-LTE) featuring
exclusive EcoSharp®
technology
Technical Data
Motor...............................................................................................360 W
Battery Voltage Max* ............................................................. 24V D.C.
Battery Capacity ........................................................................... 2.0 Ah
Charger Input ...........................100 – 240V AC | 50/60 Hz | 0.4 A
Charger Output .......................................................26V DC | 450 mA
Charge Time Max ..................................................................... 5 hours
Bar and Chain Length .................................................. 6 in (15.2 cm)
Cutting Thickness Max ................................................. 5.5 in (14 cm)
Multi-Angle Head .................................................................9 positions
(-45° | -30° | -15° | 0° | 15° | 30° | 45° | 60° | 75°)
Telescopic Pole............................................................... 3.7 ft to 5.6 ft
(1.1 m to 1.7 m)
Overhead Reach.................................................... Up to 12 ft (3.6 m)
Oil Tank Capacity ........................................................... 1 fl oz (30 ml)
Net Weight (without pole) ............................................. 2.9 lbs (1.3 kg)
Net Weight (with pole) .................................................. 5.1 lbs (2.3 kg)
9. Charge socket
10. Push lock button (2)
11. Push button for battery
indicator
12. Battery indicator
13. 24V* IONMAX lithium-ion
charger (XZ2600-0450)
14. Charger plug
15. Lubricating oil
16. Hex key wrench
17. Battery compartment
18. Handle grip
19. On/Off switch
20. Safety lock button
21. Ventilation slots
22. Oil inlet
23. Lock button
(pole assembly)
24. Multi-angle lock button
25. Handle locking collar
26. Pole assembly
27. Soft grip
28. Safety switch
29. Upper handle
30. On/off switch
31. Battery compartment
*DISCLAIMER: Initial no‑load voltage, when fully charged, peaks at 24V; nominal voltage under typical load is 21.6V
8 9 1110 12 13 14 15
R
6
16
7
17
3
2
1
22
4
5
18 24 25 2623
20 19
21 27 28 29
30 31

9
Unpacking
Carton Contents
• Pruning saw with chain and bar pre-assembled
• Cutting bar sheath (assembled on the chain and bar)
• Hex key wrench (in the storage slot)
• 1 fl oz (30 ml) lubrication oil
• Pole assembly
• 24V* IONMAX lithium-ion battery
• 24V* IONMAX lithium-ion battery charger
• Manual with registration card
1. Carefully remove the cordless pole + pruning saw and check
to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you find damaged or
missing parts, DO NOT return the unit to the store.
Please call the Snow Joe®+ Sun Joe®customer service
center at 1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use your new cordless pole +
pruning saw. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with local
regulations.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags,
foils or small parts. These items can be swallowed and pose
a suffocation risk!
Battery Pack Operation
The equipment is powered by a lithium-ion battery. The battery
pack is completely sealed and maintenance free.
Battery Charge Level Indicator
The battery pack is equipped with a push button for checking
the charge level. Simply press the push button to read off the
battery charge level from the LEDs of the battery indicator:
Lights Light Indicators
Charge level button
The battery is at 30% capacity
The battery is at 60% capacity
The battery is fully charged
NOTE: If the battery indicator button does not appear to be
working, charge the battery.
NOTE: Immediately after using the battery pack, the battery
indicator button may display a lower charge than it will if
checked a few minutes later. The battery cells “recover” some
of their charge after resting.
Charger Operation
mWARNING! Only charge Sun Joe®24V lithium-ion battery
pack with compatible Sun Joe®24V lithium-ion chargers. Other
types of chargers may cause personal injury and damage.
To reduce the risk of electric shock, do not allow water to enter
into the charger.
Charging the Battery
1. Push the push lock buttons on either side of the battery
pack to pull it out from the battery compartment (Fig. 1).
2. Check that the mains voltage is the same as that marked on
the rating plate of the battery charger. Then plug the charger
into an appropriate AC power outlet. Connect the charger
plug into the charging socket of the battery to start charging
(Fig. 2).
Fig. 1
Push lock button
Fig. 2
Battery
indicators

10
3. The battery will take approximately 5 hours to charge. The
battery indicator LEDs will cycle on one by one during the
charging process. Unplug the charger immediately when all
3 LEDs are illuminated.
mCAUTION! FIRE HAZARD. When disconnecting the
charger from the battery, be sure to unplug the charger from the
outlet first, then disconnect the battery from the charger.
mWARNING! This charger does not automatically turn off
when the battery is fully charged. Please take care not to leave
the battery plugged into the charger. Switch off or unplug the
charger at the mains when charging is complete.
4. Timely recharging of the battery will help prolong the
battery's life. Recharge the battery pack when you notice a
drop in the equipment's power.
IMPORTANT! Never allow the battery pack to become fully
discharged as this will cause irreversible damage to the battery.
Assembly
This cordless pruning saw comes completely assembled with
the guide bar and chain pre-installed. Users simply have to
configure the unit as a hand-held pruning saw or a pole pruning
saw before operation. Follow the instructions below to connect
the machine.
mCAUTION! Make sure the battery is not inserted and the
chain are covered by the sheath before assembly.
Pole Pruning Saw Assembly
1. To install the pole, align the ridge on the end of the pole
assembly with the Battery compartment on the handle,slide
the pruning saw downward into the pole assembly until it
clocks into position. (Fig. 3).
Pole
assembly
Fig. 3
2. Slide the battery into the end of the pole assembly, until it
clicks into position. (Fig. 4).
3. To disassemble the pole pruning saw, press the push lock
buttons on the battery to pull it out ofthe equipment (Fig. 5).
4. Press the Lock buttons on pole assembly to pull it out of the
pruning saw (Fig. 6).
Preparing To Work
Checking the Machine
mWARNING! Before performing any checks, adjustments,
repairs or maintenance on the machine, make sure the battery is
not inserted in the compartment.
• Check that all the screws on the machine and the guide bar
are tightly fastened.
• Check that the chain is tensioned correctly, sharp and there
are no signs of any damage.
Fig. 4
Fig. 5
Fig. 6

11
• Check that the hand grip and protection devices are clean
and dry, correctly mounted and securely fastened to the
machine.
• Check that the On/Off switch and the safety lock button
move freely without forcing and return automatically and
rapidly back to their neutral positions.
• Check that the On/Off switch remains locked until the safety
lock button is pressed.
• Make sure the ventilation slots are not clogged with sawdust
or debris.
Break-in Time for New Chains
For safety operation, it's recommended to run through the below
break-in tips every time a new chain is installed.
1. Remove the battery and adjust the chain tension.
2. Insert the battery and switch on the pruning saw and leave
the motor running idle for approx. 5 minutes.
3. Remove the battery and check the chain tension again. If
necessary, re-tighten the chain.
4. Afterwards make only easy cuts for approx. 30 minutes.
Always ensure sufficient lubrication of the saw chain! Only
use the pruning saw for heavier cuts and greater cutting
depths after the break-in period.
Adjusting the Chain Tension
mWARNING! Use protective gloves when handling the bar
and chain.
1. Make sure the pruning saw is shut off and the battery is
removed. Loosen the chain/sprocket end cover a little by
turning the end cover knob counterclockwise (Fig. 7).
2. Use the equipped hex key wrench to turn the chain adjusting
screw clockwise to tighten; turn it counterclockwise to
loosen. A cold chain will be correctly tensioned when there
is no slack on the underside of the guide bar; the chain is
snug, but it can be turned by hand without binding (Fig. 8).
R
Chain/sprocket
end cover
End cover knob
Fig. 7
NOTE: When not in use, the hex key wrench can be stored
in the hex key wrench slot located on the bottom of the
pruning saw (Fig. 9).
3. Retighten the end cover knob. Using a screwdriver, run the
chain along the guide bar to check that it moves smoothly.
Chain Lubricant
IMPORTANT! Only use a good quality bar and chain oil
designed specifically for use with chain saws to ensure optimal
lubrication of the cutting parts. Do not use oil containing
impurities.
IMPORTANT! The chain lubricating oil is bio-degradable. The
use of mineral oil or engine oil can have a serious impact on
the environment. It is essential that you use good quality oil to
lubricate the cutting parts effectively. Used or poor quality oil
does not guarantee good lubrication and reduces the lifespan of
the chain and bar.
Before lubricating the pruning saw, clean the guide bar and saw
chain with a soft brush. Clean oil inlet with top of oil bottle to
ensure the oil inlet is not blocked by chips. Then drop the oil
into oil inlet (Fig. 10). Or drop the oil between the chain and the
bar. Insert the battery and switch on the pruning saw. The oil will
be evenly distributed over the chain. For optimal cutting result,
lubricate the saw every 30 minutes during operation. When
storing the unit for a long period of time (3 months or longer), be
sure the chain is lightly lubricated; this will prevent rust on the
chain and bar sprocket.
Chain adjusting screw
Fig. 8
Hex key wrench
Hex key wrench slot
Fig. 9

12
Operation
mCAUTION! Repeatedly starting and stopping an electric
motor within a few seconds can generate a great deal of heat
and damage the motor. To protect the life of your cordless
pruning saw, always wait at least five seconds after stopping
before restarting the saw.
mWARNING! Be sure that the chain is not in contact with
any object when you start the motor.
mWARNING! Keep hands away from chain. Keep hand on
handle. Do not overreach.
mWARNING! Maintain a firm grip. Do not let go of the saw
while it is in operation.
mWARNING! Do not operate the cordless pruning saw in
a tree, on a ladder, or on scaffolding. Using the tool under such
circumstances is extremely dangerous.
mCAUTION! The chain will continue to run for several
seconds after turning off the tool.
mCAUTION! Do not use the pruning saw under wet
conditions. Use extreme caution when cutting small brush,
saplings, or branches under tension. Such material may spring
back towards you or get caught on the saw which may result in
throwing you off balance, or pushing the saw out of control.
mWARNING! Do not allow familiarity with this type of tool
to cause you to ignore necessary precautions. Remember that a
careless fraction of a second is sufficient to inflict serious injury.
mWARNING! Do not cut branches near electrical wires.
Hand-held Pruning Saw Operation
1. Insert the battery in the battery compartment. Push to make
sure it is locked in place (Fig. 11).
Fig. 10
2. To turn the tool on, hold the pruning saw firmly on the handle
grip. Press the safety lock button, and squeeze the ON/Off
switch. When the pruning saw is running, you can release the
safety lock button (Fig. 12).
3. To turn the tool off, simply release the On/Off switch.
NOTE: Do not squeeze the On/Off switch until you are ready
to make a cut.
Pole Pruning Saw Operation
1. To extend the pole assembly,loose the locking collar
clockwise to a desired length, then tighten the locking collar
counterclockwise to screw in place (Fig. 13).
Battery pack
Fig. 11
Safety lock button
On/Off switch
Fig. 12
Pole
Fig. 13

13
2. The pruning saw can be adjusted into 9 different angles
(-45° | -30° | -15° | 0° | 15° | 30° | 45° | 60° | 75°) to
allow for greater flexibility and control. To adjust the cutting
angle, push the multi-angle lock button. Then pivot the pruning
saw to your desired angle and release the button. The saw will
click into position and be locked at that angle (Fig. 14).
3. Insert the battery as shown in (Fig. 4).
4. Hold the pole pruning saw with one hand on the handle and
the other on the pole. Always cut adjacent to the material
and never underneath to avoid injury from falling branches.
Adjust the length and angle accordingly
(Fig. 15).
NOTE: Do not raise your bottom hand above chest height
in order to maintain control of the saw in the event of a
kickback.
5. To turn on the tool, firmly grip the pruning saw handle and
press the safety lock to deactivate the safety. Then squeeze
the trigger to activate the saw (Fig. 16).
NOTE: Do not squeeze the trigger until you are ready to
make a cut.
-45°
15°
-30°
0°
15°
75° 30°
45°
60°
Multi-angle
lock button
Fig. 14
Fig. 15
6. Release the trigger to stop the saw.
Maintenance
Please contact an authorized Snow Joe®+ Sun Joe®dealer
or call the Snow Joe®+ Sun Joe®customer service center
at 1-866-SNOWJOE (1-866-766-9563) for all maintenance
operations not foreseen in this manual. Any operation performed
in an unauthorized service center or by unqualified personnel
will completely invalidate the warranty.
mWARNING! For your safety and that of others:
• Correct maintenance is essential to maintain the original
efficiency and safety of the machine over time.
• Keep all nuts, bolts, and screws tight to be sure the
equipment is in safe working condition.
• Never use the machine with worn or damaged parts.
Damaged parts are to be replaced and never repaired.
• Only use original Snow Joe®+ Sun Joe®replacement parts.
Parts that are not of the same quality can seriously damage
the equipment, compromise safety, and invalidate the
warranty.
mWARNING! Always remove the battery before performing
any adjustments, maintenance, or repairs to your cordless
pruning saw.
• Use protective gloves when handling the bar and chain.
• Keep the bar encased in its sheath, except when working
directly on the bar or the chain.
• Never dispose of oils or other polluting materials in
unauthorized places.
Motor Cooling
To avoid overheating and damage to the motor, always keep the
ventilation slots clean and free of sawdust and debris.
General Cleaning
It's recommended to clean the pruning saw immediately after
each use for best performance. Use a cloth, a paintbrush
or a brush to remove dust and wood splinters. Always keep
the ventilation slots clean and free from obstructions. Clean
the housing of the pruning saw regularly with a damp cloth
Safety lock
Trigger
Fig. 16

14
and somewhat soft soap. Do not use any cleaning or solvent
materials. Make sure that no water or any other liquid can get
inside the cordless power tool.
Clean the sprocket area with a brush or compressed air (Fig. 17).
Replacing the Guide Bar and Chain
NOTE: When replacing the guide bar and chain, use only
identical replacement parts. Make sure the battery is not
inserted in the compartment before proceeding with operation.
mWARNING! Always wear heavy-duty gloves when handling
the bar and chain. Mount the bar and chain very carefully so
as not to impair the safety and efficiency of the machine. If in
doubt, contact an authorized Snow Joe®+
Sun Joe®dealer or call the Snow Joe®+ Sun Joe®customer
service center at 1-866-SNOWJOE (1-866-766-9563).
mWARNING! The operation should be completed on a flat
and stable surface, with adequate space for moving the machine
and its components.
mDANGER! Never start the motor before installing the
guide bar, chain, and sprocket cover. Without all these parts
in place, the clutch can fly off or explode, exposing the user to
potentially serious injuries.
When you first purchase your pruning saw, the chain and bar will
come pre-assembled on the saw. Should you need to replace
the chain in the future, follow the steps below.
1. Screw the chain/sprocket end cover knob counterclockwise
to release chain/sprocket end cover (Fig. 18).
Fig. 17
R
End cover knob
Chain/sprocket
end cover
Fig. 18
2. Remove the cutting bar and chain from the mounting surface
(Fig. 19).
3. Remove the old chain from the bar.
4. Lay out the new saw chain in a loop and straighten any
kinks. THE SHARP SIDE OF THE TEETH MUST FACE AWAY
FROM YOU IN THE DIRECTION OF THE CHAIN ROTATION
INDICATED ON THE GUIDE BAR .
If the teeth face backwards, turn the loop over (Fig. 20).
5. Starting at the tip, mount the chain drive links into the bar
groove, leaving a loop at the back of the bar. The chain will
loosely fit until it is placed on the sprocket (Fig. 21).
R
Guide bar Cutting chain
Mounting surface
Fig. 19
Chain rotation
Sharp cutting edge
Chain drive link
Fig. 20
R
Loop
Fig. 21

15
NOTE: Make certain of the direction of the chain. If the chain
is mounted backwards, the saw will vibrate abnormally and
will not cut.
6. Hold the chain in position on the bar and place the loop
around the sprocket. Fit the bar against the mounting surface
so that the extruded piece on the mounting surface is in
the long slot of the bar and the adjusting pin is in the chain
tension pin hole (Fig. 22).
7. While keeping the bar and chain against the mounting
surface, adjust the chain tension as needed by adjusting
the chain tensioner screw with the supplied hex key wrench.
Turn the chain tensioner screw clockwise to tighten the
chain, or counter-clockwise to loosen the chain (Fig. 8).
8. Replace the chain/sprocket end cover by inserting the tab
located on the bottom first into the slot and position the
cover over the bar end. Tighten the end cover knob; leave
the bar loose enough to move slightly for tension adjustment
(Fig. 23).
Chain Tension
Check the chain tension before using the saw when the chain
is cold. The correct tension of a cold chain is when there is no
slack on the underside of the guide bar; the chain is snug, but
you can rotate it by hand without binding.
During normal saw operation, the temperature of the chain will
increase. The drive links of a correctly tensioned warm chain will
hang approximately 0.050 in. (1.25 mm) out of the bar groove
(Fig. 24). Be aware that a chain tensioned while warm may be
too tight upon cooling. Check the “cold tension” before next use.
The chain must be re-tensioned whenever the flats on the drive
links hang out of the bar groove (Fig. 24).
R
Slot Adjusting pin
sprocket
Extruded piece
Fig. 22
R
Chain/sprocket
end cover
Tab
Slot
End cover knob
Fig. 23
Chain Sharpening
mWARNING! To ensure that the saw works safely and
efficiently, it is essential that the cutting components are well-
sharpened. It is highly recommended to replace the chain
once it loses its ability to cut cleanly and safely. It is possible,
however, to sharpen the existing chain if the sharpening is
carefully performed. Any work on the chain and bar requires
specific experience and special tools. For safety purposes, we
recommend you contact an authorized
Snow Joe®+ Sun Joe®dealer or call the Snow Joe®+ Sun Joe®
customer service center at 1-866-SNOWJOE (1-866-766-9563).
Sharpening is necessary when:
• The sawdust looks like dust
• Cutting becomes more difficult
• The cut is not straight
• Vibrations increase
An authorized service center will sharpen the chain using the
right tools to ensure minimum removal of material and even
sharpness on all the cutting edges.
If you sharpen the chain by yourself, it's recommended to
purchase Sun Joe®24V-CSSHRP-LTE chain saw sharpener,
which can be powered by the same 24V* IONMAX battery with
this cordless pruning saw. Visit sunjoe.com or call the
Snow Joe®+ Sun Joe®customer service center at
1-866-SNOWJOE (1-866-766-9563) to order.
Otherwise, use special round-section files with the right diameter
depending on the type of chain (see “Chain Maintenance Table”
pg. 18). You need a certain amount of skill and experience to
avoid damaging the cutting edges.
Sharpen the chain as follows (Fig. 18):
• Secure the bar firmly, with the chain mounted, in a suitable vise.
• Tighten the chain if it is loose.
• Mount the file in the guide and then insert it in the tooth at a
constant angle from the cutting edge.
• Sharpen in a forward motion a few times and repeat this on
all the cutting edges facing the same way (right or left).
Properly Adjusted Warm Chain
Approximately .050 in. (1.25 mm)
Flats are
visible here
Flats are not
visible here
Chain Needs Tensioning
Fig. 24

16
• To move the chain forward, use a screwdriver.
• Turn the bar over in the vise and repeat on all the other
cutting edges.
• Check that the depth limiter tooth does not stick out farther
than the inspection tool and file any projecting parts with a
flat file, rounding off the edges (Fig. 25).
• After sharpening, remove all traces of filing and dust
and lubricate the chain in an oil bath. Replace the chain
whenever:
• The length of the cutting edges decreases to 5 mm or less
• There is too much play between the links and the rivets
Inspection tool
Depth limiter tooth
Cutting edge
Depth
limiter
tooth
Fig. 25
Guide Bar Maintenance
When the guide bar shows signs of wear, turn it over on the saw
to distribute the wear for maximum bar life. Feathering or burring
of the bar rails is a normal process of bar wear. You should
smooth such faults with a file as soon as they occur.
Replace a bar with any of the following faults:
• wear inside the bar rails permitting the chain to lay over
sideways
• bent guide bar
• cracked or broken rails
• spread rails
Turn the saw over, check the underside of the guide bar, and
make sure that the lubrication holes and chain groove are free
from impurities.
You can purchase replacement parts for your Sun Joe®
24V-HCSWP-6-LTE cordless pole + pruning saw by ordering
online at sunjoe.com or, to order by phone, contact Snow Joe®+
Sun Joe®customer service at 1-866-SNOWJOE
(1-866-766-9563).
Chain Sprocket
Regularly check the condition of the sprocket and replace it
when wear exceeds 0.5 mm (Fig. 26).
Do not mount a new chain with a worn sprocket or vice-versa.
Troubleshooting
Troubleshooting Tips
Most difficulties are easy to fix. Consult the troubleshooting
table for common problems and their solutions. If you continue
to experience problems or need repairs beyond these minor
adjustments, please call 1-866-SNOWJOE (1-866-766-9563) for
assistance.
mWARNING! Always remove the battery before performing
any adjustments, maintenance, or repairs to your cordless pole
+ pruning saw.
Troubleshooting Table
Problems Corrective Action
The saw
motor fails
to start
• Make sure that the battery is inserted
correctly
• Check charge status and recharge the
battery
• Make sure chain/sprocket end cover is
assembled correctly.
The saw
stops during
operation
• Make sure that the battery is inserted
correctly
• Check charge status and recharge the
battery
• The machine is overloaded
The saw
runs, but the
chain speed
is low
• The chain is too tight; re-tension.
< 0.5 mm
Fig. 26

17
Bar and
chain
running hot
and smoking
• The chain tension is too tight; re-tension.
• The chain needs to be lubricated: lubricate
the chain with the oil.
The saw
motor runs,
but the chain
is not turning
• The chain tension is too tight; re-tension.
• The guide bar or chain is damaged; inspect
and replace the damaged part.
Daily Checklist, Cleaning and
Storage
Daily Checklist
To help maintain your cordless pole + pruning saw for optimum
performance, we recommend you complete this checklist prior
to each work session.
mWARNING! Do not insert the battery until you have
completed all of the daily checks.
• Inspect for any visible damage to the chain, guide bar, or
motor housing.
• Inspect the guide bar rails and clean them to remove any
debris.
• Check the chain tension.
• Check the chain teeth for sharpness.
NOTE: If you notice anything unusual, such as a vibration or odd
sound, shut the saw OFF immediately. Remove the battery and
check the saw for any damage.
If you cannot find the cause of the problem or are uncertain
what to do, then have the saw inspected by an authorized
Snow Joe®+ Sun Joe®dealer or call the Snow Joe®+ Sun Joe®
customer service center at 1-866-SNOWJOE (1-866-766-9563)
before using it.
mCAUTION!
• Remove the battery and wait at least five minutes for the
saw to cool before servicing or storing your unit.
• If you drop the saw, carefully inspect it for damage. If the
guide bar is bent, the housing is cracked, the handle is
broken, or if you see any other condition that may affect
the saw’s operation, DO NOT USE the tool. Instead, have it
serviced at an authorized Snow Joe®+ Sun Joe®dealer or
call the Snow Joe®+ Sun Joe®customer service center at
1-866-SNOWJOE (1-866-766-9563).
Cleaning
Use only mild soap and a damp cloth to clean the cordless pole
+ pruning saw. Never let any liquid get inside the motor housing
and NEVER immerse any part of the saw housing in liquid.
Storage
• Ensure that the guide bar cover is in place when storing.
• Do not store cordless pruning saw near chemicals, such as
fertilizers or other harsh solvents. Do not expose the plastic
parts of the unit to brake fluids, gasoline, petroleum-based
products, penetrating oils, or the like. These products are
often highly corrosive and may cause permanent damage,
weaken, or destroy the plastic parts of your unit.
• When not in use, your machine should be stored indoors
in a dry and high or locked-up place, out of the reach of
children.
Battery Caution + Disposal
Always dispose of your battery pack according to federal, state,
and local regulations. Contact a recycling agency in your area
for recycling locations.
mCAUTION! Even discharged battery packs contain some
energy. Before disposing, use electrical tape to cover the
terminals to prevent the battery pack from shorting, which could
cause a fire or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead, or completely discharged. When burned, toxic fumes and
materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual for
specific information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity, as indicated
in the battery compartment or manual, may shorten the life of
the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc), or
Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or
Lithium-Ion) batteries.
6. Do not dispose of batteries in fire.
7. Batteries should be recycled or disposed of as per state and
local guidelines.
Service and Support
If your Sun Joe®24V-HCSWP-6-LTE cordless pole + pruning saw
requires service or maintenance, please call 1-866-SNOWJOE
(1-866-766-9563) for assistance.
Model and Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into the
space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
24V-HCSWP-6-LTE

18
Chain Maintenance Table
Drive Links Chain Pitch Chain Gauge File Diameter
27 inches mm inches mm inches mm
0.3 7.62 0.043 1.1 0.138 3.5
XZ2600-0450
Federal Communications Commission
(FCC)
mWARNING! Any changes or modifications to this unit not
expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
Class B Device:
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in
a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different than
the one the receiver is connected to.
• Consult the dealer or an experienced radio/TV technician
for help.

19
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe®+ Sun Joe®replacement parts and accessories. NEVER use replacement
parts or accessories that are not intended for use with this saw. Contact Snow Joe®+ Sun Joe®if you are unsure whether it is safe
to use a particular replacement part or accessory with your saw. The use of any other attachment or accessory can be dangerous
and could cause injury or mechanical damage.
Accessories Item Model
24V* IONMAX 2.0 Ah Lithium-Ion Battery 24VBAT-LTE
24V* IONMAX 2.5 Ah Lithium-Ion Battery 24VBAT-LT
24V* IONMAX 4.0 Ah Lithium-Ion Battery 24VBAT
24V* IONMAX 5.0 Ah Lithium-Ion Battery 24VBAT-XR
24V* IONMAX lithium-ion Battery
Quick Charger 24VCHRG-QC
24V* IONMAX lithium-ion Dual-port
Battery Charger 24VCHRG-DPC
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe®+ Sun Joe®to provide notice of such
changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe®+ Sun Joe®customer service
center at 1-866-SNOWJOE (1-866-766-9563).
1
2
3
4
5
6

R5_05112023
SNOW JOE®+ SUN JOE®CUSTOMER PROMISE
OUR WARRANTY:
Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for
ordinary household use for a period of two years from the date of delivery of the Product to the original, end-user purchaser when purchased
from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality
of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from
unauthorized sellers. If your Product does not work or there’s an issue with a specific part that is covered by the terms of this Warranty,
Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge,
or (3) repair the Product. How cool is that!
This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and
mailing in a registration card available online from our website, or by calling our Customer Service Department at 1-866-SNOWJOE
(1-866-766-9563), or by e-mailing us at [email protected]. Failure to register your Product will not diminish your warranty rights.However,
registering your Product will allow Snow Joe to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also
does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do
not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at
snowjoe.com/support or by calling 1-866-SNOWJOE (1-866-766-9563).
Keep your warranty intact. Only use CERTIFIED AUTHENTIC Snow Joe®, Sun Joe®, Aqua Joe®+ Auto Joe®replacement parts +
accessories. Use of any other parts + accessories will void the warranty. Genuine parts + accessories can be found and purchased online at
snowjoe.com/support by entering the model number of your product.
ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as
possible. Unfortunately, there are times when a Snow Joe®, Sun Joe®, Aqua Joe®, or Auto Joe® product (“Product”) does not work or breaks
under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited
Warranty (“Warranty”) for our Products.
TM
sunjoe.com