SNOWJOE 24V-X4-SB24-CT User manual

1
A Division of Snow Joe, LLC
OPERATOR’S MANUAL
EN
R
Model 24V-X4-SB24-CT Form No. SJ-24V-X4-SB24-CT-880E-M
CORDLESS SNOW BLOWER – TOOL ONLY
96V MAX* | 24-INCH | SELF-PROPELLED | 2-STAGE
Original instructions.
© 2022 Snow Joe, LLC. All rights reserved.
*Generates 96V max with four 24V lithium-ion batteries. Initial no-load voltage, per
fully charged battery, peaks at 24V. Nominal voltage under typical load is 21.6V.
SAVE THESE INSTRUCTIONS
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Read all instructions before using this snow blower. Basic
safety precautions should always be followed to reduce the
risk of re, electric shock and personal injury.
General Safety
m WARNING! This machine is not intended for use
by children or by unassisted, unsupervised persons whose
physical, sensory or mental capabilities prevent them from
using it safely. Children should be supervised to ensure that
they do not play with the machine.
Before using your snow blower, please check it carefully for
any defects. If you nd any, do not use it. Instead, contact your
authorized Snow Joe®+ Sun Joe®dealer or call the Snow Joe®
+ Sun Joe® customer service center at 1‑866‑SNOWJOE
(1‑866‑766‑9563).
m WARNING! When using the snow blower, basic safety
precautions should always be followed to reduce the risk of
personal injury. These include:
• Stayalert–Watch what you are doing. Use common
sense. Do not operate the snow blower when you are
tired or under the inuence of drugs, alcohol, or other
medication.
• Dressproperly–Do not wear loose clothing or jewelry
as such articles can become caught in moving parts. Tie
up long hair. Protective gloves and non‑slip footwear are
recommended when working outdoors.
• Usage–This snow blower is intended for use on paved
surfaces. Do not use on gravel, stone or other unpaved
surfaces. Do not use this snow blower for any job except
for what it is intended for.
• Personalprotectiveequipment–Always wear safety
glasses while operating the snow blower.
• Donotforcethesnowblower–Use the snow blower
at the rate for which it was designed to ensure optimal
performance and safe operation.
• Donotoverreach–Keep proper footing and balance at
all times. Watch for uneven surfaces and do not overreach.
In case you fall or collide with the snow blower, inspect the
unit for any damages or cracks. When stepping backwards,
be careful to avoid obstacles behind you.
• Movingparts–Keep your face, hair, clothing, hands,
and feet away from moving parts. All guards and safety
attachments must be installed properly before using the
machine. Shut o and disconnect the battery packs before
touching any parts other than the handles and switch.
m WARNING! If the snow blower strikes any object,
follow these steps:
1. Stop the snow blower and remove the battery packs.
2. Inspect for damage.
3. Repair any damage before restarting and operating the
snow blower.
m WARNING! Always disengage the triggers, and
disconnect the battery packs; wait for all movement to
stop before making any adjustments, inspecting, servicing,
changing accessories or cleaning the snow blower. Any such
operation should be performed after rotating parts inside
the snow blower stop completely. Such preventive safety
measures reduce the risk of starting the machine accidentally.
m WARNING! When replacing any parts, you must strictly
observe the instructions and procedures described in this user
manual. Special care should be paid to any rubber parts, since
these parts may increase the engine load and decrease its
mechanical power if damaged.
m WARNING! If you notice that the snow blower is not
running properly or hear abnormal sounds from the engine
when it is in use, immediately stop the machine, disconnect the
battery packs, and contact Snow Joe®+ Sun Joe®customer
service center at 1‑866‑SNOWJOE (1‑866‑766‑9563).
Work Area Safety
• Workarea–Always inspect the area where the machine is
to be used and operate it in a well‑lit environment.
• Keepbystandersaway–All bystanders and pets should
be kept a safe distance away from the work area.

2
Maintenance+Storage
m
WARNING! Do not use detergents, acids, alkaline
solutions, bleaches or solvents such as acetone to clean your
snow blower. These substances may damage the plastic parts
of the machine.
• Storeindoors–When not in use, the machine should be
stored indoors in a dry place inaccessible by children.
• Inspectbeforeuse–Visually inspect for any loose
fasteners or worn, missing or damaged parts. Make sure all
fasteners are tight to assure the machine is in safe working
condition.
Battery&Charger
Safety Instructions
NOTE: This unit is the tool only. The battery and the charger
are not included. They must be purchased separately.
Model 24V‑X4‑SB24‑CT is compatible with the 24V iON+
System batteries and chargers. See page 19 for more
information.
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to assemble the best
possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only
be guaranteed if undamaged cells are used. Incorrect handling
of the battery packs can cause cell damage.
IMPORTANT! Analyses conrm that incorrect use and poor
care of high‑performance batteries are the main factors
responsible for product damage and/or personal injury.
m WARNING! Use only approved replacement batteries;
other batteries may damage the machine and cause it to
malfunction, which can lead to serious personal injury.
m WARNING! Do not use a battery pack or machine that
is damaged or modied. Damaged or modied batteries may
exhibit unpredictable behavior resulting in re, explosion or risk
of injury.
Have your battery packs serviced by a qualied repair person
using only identical replacement parts. This will ensure that the
safety of the battery packs is maintained.
m CAUTION! To reduce the risk of injury, use only ocial
24V iON+ designated chargers with the 24V iON+ battery
packs. The use of other batteries or chargers poses a risk of
re, personal injury and damage. Do not modify or attempt to
repair the machine or the battery packs except as indicated in
the instructions for use and care. Do not wire a battery pack
to a power supply or car cigarette lighter, as such misuse will
permanently disable or damage the battery packs.
m WARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning
or maintenance. Do not allow water to ow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock
hazards.
• Avoiddangerousenvironments–Do not charge the
battery packs in rain, snow or in damp or wet locations. Do
not use the battery packs or chargers in the presence of
explosive atmospheres (gaseous fumes, dust or ammable
materials) because sparks may be generated when inserting
or removing the battery packs, which could lead to a re.
• Chargeinawell-ventilatedarea–Do not block the
charger vents. Keep them clear to allow for proper
ventilation. Do not allow smoking or open ames near a
charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the batteries are
41°F (5°C) to 105°F (40.5°C). Do not charge the batteries
outside in freezing weather; charge it at room temperature.
• Maintainchargercord–When unplugging the charger, pull
the plug, not the cord, from the receptacle to reduce the
risk of damage to the electrical plug and cord. Never carry
the charger by its cord or yank it by the cord to disconnect
it from the receptacle. Keep the cord away from heat, oil
and sharp edges. Make sure the cord will not be stepped
on, tripped over or subjected to damage or stress when the
charger is in use. Do not use the charger with a damaged
cord or plug. Replace a damaged charger immediately.
• Donotuseanextensioncordunlessitisabsolutely
necessary–Using the wrong, damaged or improperly
wired extension cord poses a risk of re and electric shock.
If an extension cord must be used, plug the charger into a
properly wired 16 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• Donotexposethetoolorbatterypackstore–
Exposure to re or temperatures above 265°F (130°C) may
cause the battery packs to explode, causing personal injury
or damage. Toxic fumes and materials are created when
battery packs are ignited.
• Checktheratedinputforthechargerbeforeusing–
The charger must be plugged into an appropriate
receptacle.
• Useonlyrecommendedattachments–Use of an
unapproved attachment may result in risk of re, electric
shock or personal injury.
• Donotcrush,dropordamagebatterypacks–Do not
use the battery packs or chargers if they have sustained a
sharp blow, been dropped, run over or have been damaged
in any way (i.e. pierced with a nail, hit with a hammer,
stepped on, etc.).

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• Donotdisassemble– Incorrect reassembly may pose
a serious risk of electric shock, re or exposure to toxic
battery chemicals. If the batteries or chargers are damaged,
contact an authorized Snow Joe®+ Sun Joe®dealer or
call the Snow Joe®+ Sun Joe® customer service center at
1‑866‑SNOWJOE (1‑866‑766‑9563) for assistance.
• Batterychemicalscauseseriousburns–Never let a
damaged battery pack contact the skin, eyes or mouth.
If damaged, battery chemicals will react violently with air.
Use rubber or neoprene gloves to safely dispose of the
battery. If skin is exposed to battery chemicals, wash the
aected area with soap and water. If eyes are exposed
to battery chemicals, immediately ush with water for 20
minutes and seek medical attention. Remove and dispose
of contaminated clothing.
• Riskofshortcircuit–A battery pack will short circuit if
a metal object makes a connection between the positive
and negative contacts on the battery pack. Do not place a
battery pack near anything that may cause a short circuit,
such as paperclips, coins, keys, screws, nails and other
metallic objects. A short‑circuited battery pack poses a risk
of re and severe personal injury.
• Storeyourbatterypacksandchargersinacool,dry
place– Ideally, store the battery packs at 59°F (15°C) and
charged to at least 40%. Do not store the battery packs or
charger where temperatures may exceed 105ºF (40.5ºC),
such as in direct sunlight or inside a vehicle, or where
temperatures may drop below 41°F (5°C).
NOTE: Prevent the battery packs from freezing. Battery
packs that were stored below 32°F (0°C) for more than 60
minutes must be discarded.
• BatteryAging–Lithium‑ion batteries are subject to a
natural aging process. A battery pack must be replaced at
the latest when its capacity falls to just 80% of its capacity
when new. Weakened cells in an aged battery pack are no
longer capable of meeting the high power requirements
needed for the proper operation of your tool, and therefore
pose a safety risk.
• Donotexhaustivelydischargethebatterypacks–
A complete discharge will damage the battery cells. The
most common cause of exhaustive discharge is lengthy
storage. Stop working as soon as the performance of a
battery falls noticeably or the electronic protection system
triggers. For optimum battery performance, charge the
battery packs frequently. Place the battery packs in storage
only after it has been fully charged.
• Donotoverloadthebatterypacks–Protect the tool and
batteries from overloading. Overloads will quickly result in
overheating and cell damage inside the battery housing
even if it is not apparent externally. For safety reasons, the
integrated protective cuto will activate to switch o the
equipment. After regular use, allow the battery packs to
cool to room temperature before recharging it.
IMPORTANT! Do not attempt to turn on the tool if the
protective cuto has been activated. This may damage the
battery packs.
• Outletvoltage– Please check the data marked on the
rating label of the battery charger. Be sure that the voltage
of the power supply matches that marked on the rating
label. Never connect it to a dierent mains voltage. Never
modify the plug in any way. Do not use any adapter plugs
with grounded tools.
• Donotoverchargebatterypacks–Unplug the chargers
when not in use. Frequently overcharging the battery packs
will result in cell damage. Do not leave batteries charging
for days on end.
• Batterypackabnormalities–Do not use batteries that
have suered swelling or deformation or those that exhibit
other atypical symptoms (gassing, hissing, cracking, etc.).
• Electrostaticdischarge–When handling batteries, be
wary of electrostatic charge. Electrostatic discharges can
damage the electronic protection system and the battery
cells. To avoid electrostatic discharges, never touch the
battery terminals.

4
SafetySymbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all
instructions on the machine before attempting to assemble and operate.
The rotating part will continuously
run for several seconds after you
turn o the machine.
READTHEOPERATOR'S
MANUAL(S)–Read, understand
and follow all instructions in the
user manual(s) before attempting
to assemble and operate.
SAFETYALERT–Indicates a
precaution, a warning or a danger.
Wear hearing protection.
Wear eye protection.
Wear breathing protection.
WARNING! Do not expose the
unit to rain or wet conditions.
Keep dry.
CAUTION! Beware of stones and
other foreign objects that could
be thrown from the appliance.
DANGER! Cutting/dismemberment
hazard – Keep hands away from the
rotating auger. Do not use hands to
unclog rotor housing. Stop motor
before removing debris.
DANGER!Cutting/dismemberment
hazard ‑ Keep feet away from the
rotating auger.
Symbols SymbolsDescriptions Descriptions
Indoor use only. Only use battery chargers indoors.
Do not use hands to unclog chute.
Keep hands, feet and clothing
away from the rotating auger to
avoid injury.
Keep bystanders and children a
safe distance (at least 33 ft/10 m)
away from the work area.
Wear protective gloves and non‑slip
footwear when using the machine
and handling debris.

5
KnowYourCordlessSnowBlower
Read the owner’s manual and safety rules carefully before operating your cordless snow blower. Compare the illustration
below to the actual unit in order to familiarize yourself with the location of the various controls and adjustments. Save this
manual for future reference.
1. Auger trigger
2. Safety switch
3. Handle grips (2)
4. Drive trigger
5. Control panel
6. Upper handle assembly
7. Battery compartment cover
8. Handle knob + bolt (4)
9. Lower handle
10. Battery compartment
11. Wheels (2)
12. Auger housing
13. Skid shoes (2)
14. Auger
15. Scraper blade
16. Auger gearcase
17. Chute clean‑out tool
18. Mounting clip
19. Discharge chute
20. Chute deector knobs (2)
21. Chute deector
22. LED window
23. 13 mm open end wrench
(with 10 mm end)
24. 12 mm open end wrench
(with 10 mm end)
25. Auger speed control lever
26. LED switch
27. Reverse button
28. Reverse indicator LED
29. Drive speed lever
30. Discharge chute lock button
31. Discharge chute control lever
1
2
4
3
5
6
7
9
10
8
11
12
13
14 15
17
19
20
21
22 CONTROL PANEL
25 27 28 29 31
30
26
16
18
24
23
SOLD
SEPARATELY
Battery* + Charger
options available at
snowjoe.com
24VBAT-XR12 24VCHRG-QC
24VCHRG-DPC
24VCHRG-HS-DPC
*FOR USE WITH
24V iON+ 12.0 Ah
BATTERIES ONLY.

6
TechnicalData
Motors ................................ Plowing motor: 3200 W brushless
Drive motor: 400 W brushless
Battery Voltage* Max ................................... 96V D.C. (4 x 24V)
Charger Input ......................................120V AC | 60 Hz | 160 W
Charger Output ........................... 26V DC | 2.2 A (each socket)
Charging Time Max ...................................................... 6 hours
No Load Speed ............................. Auger: 116 rpm to 143 rpm
Impeller: 1200 rpm to 1522 rpm
Auger .................................................... 2 serrated steel blades
Clearing Width ..................................................... 24 in. (61 cm)
Depth of Snow Cut ........................................ 17.5 in. (44.5 cm)
Throw Distance Max ............................................... 40 ft (12 m)
Stages ..................................................................... Dual stage
Drive Type ........................................................... Self‑propelled
Tire ..................... 15 inch (38 cm) knobby tracassist snow tires
Tire Pressure .................................................................... 20 psi
Directional Control ................................ 180º auto‑rotate chute
Light ......................................................... Six 3 watt LED lights
Net Weight ......................................................... 130 lbs (59 kg)
*Generates 96V max with four 24V lithium-ion batteries. Initial no-load voltage,
per fully charged battery, peaks at 24V. Nominal voltage under typical load is
21.6V.
Unpacking
Carton Contents:
• Cordless snow blower with lower handle
• Upper handle assembly
• Discharge chute assembly
• Handle knob (4) + bolt (4)
• Chute nuts (2)
• Cord clip
• Open end wrenches (2)
• Manual with registration card
NOTE: In order to operate this cordless snow blower you will
need 24V iON+ System batteries and chargers. See page 19 for
battery options and specications, or visit snowjoe.com.
1. Carefully remove the cordless snow blower and check to
see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe®+ Sun Joe® customer service center at
1‑866‑SNOWJOE (1‑866‑766‑9563).
NOTE: Do not discard the shipping carton and packaging
materials until you are ready to use the cordless snow
blower. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations or save the packaging for long‑term
product storage.
IMPORTANT! The equipment and packaging materials are
not toys. Do not let children play with plastic bags, foils
or small parts. These items can be swallowed and pose a
suocation risk!
Battery Pack Operation
The equipment is powered by 4 lithium‑ion batteries.
The battery packs are completely sealed and maintenance
free.
mWARNING! The cordless snow blower can only be
powered by four of the batteries together. One battery cannot
provide sucient power to the tool. Make sure to use four
batteries of the same voltage and the same capacity. Using the
tool with batteries of dierent capacities will cause damage to
the batteries.
BatteryChargeLevelIndicator
The battery packs are equipped with a push button for
checking the charge level. Simply press the push button to
read o the battery charge level from the LEDs of the battery
indicator:
• All 3 level monitoring LEDs are lit: Battery charge level
is high.
• 2 level monitoring LEDs are lit: Battery charge level is
decreasing. Stop work as soon as possible.
• 1 level monitoring LED is lit: Battery is at. Stop work
IMMEDIATELY and charge the battery. Otherwise, the
battery’s service life will be greatly shortened.
NOTE: If the charge level button does not appear to be
working, place the battery pack on the charger and charge as
needed.
NOTE: Immediately after using the battery packs, the charge
level button may display a lower charge than it will if checked
In order to operate this cordless snow blower you will
need four batteries and a charger from the 24V iON+
System. See page 19 for battery and charger options and
specications, or for more information visit snowjoe.com.
TOOL ONLY
BATTERY+CHARGERSOLDSEPARATELY
Charge level button
The battery is at 30% capacity
and requires charging
The battery is at 60% capacity
and requires charging soon
The battery is at full capacity
LightIndicatorsLights

7
a few minutes later. The battery cells “recover” some of their
charge after resting.
USBChargingPort
Using a USB‑C charging cable (not included), plug the USB‑C
connector into the battery. Then plug the other end of the
cable into an AC adapter (not included) for charging at an
electrical outlet (Fig. 1).
The battery indicator LEDs will illuminate to indicate charging
progress. All three LEDs will light up once the battery is fully
charged, at which point unplug the battery from the charging
cable.
NOTE: You may also charge the battery using other USB
devices such as computers.
NOTE: When disconnected from a power source, the USB‑C
port can also be used to charge other electronic devices such
as smartphones and tablets.
ChargerOperation
mWARNING! Charge only 24V iON+ lithium‑ion battery
packs with their compatible 24V iON+ lithium‑ion chargers.
Other types of batteries may cause personal injury and
damage.
To reduce the risk of electric shock, do not allow water to ow
into the charger’s AC/DC plug.
When to Charge the 24V iON+
Lithium-iON Batteries
NOTE: The 24V iON+ lithium‑ion battery packs do not develop
a "memory" when charged after only a partial discharge.
Therefore, it is not necessary to run down the battery pack
before inserting the charger plug.
• Use the battery indicator lights to determine when to charge
your 24V iON+ lithium‑ion battery packs.
• You can “top‑o” your battery packs’ charge before starting
a big job or after a long day of use.
ChargingtheBatteries
1. Open the battery compartment cover, and push the push
lock buttons on the batteries to pull the battery packs out
from the battery compartment (Fig. 2).
2. Depending on your Snow Joe®+ Sun Joe® charger model,
how to recharge your lithium‑ion battery will vary.
You may either insert your 24‑volt battery into the
24VCHRG‑QC Quick Charger (sold separately),
24VCHRG‑DPC Dual‑port Charger (sold separately),
or the 24VCHRG‑HS‑DPC High Speed Dual‑port Charger
(sold separately) (Figs. 3 – 5).
AC adapter
(not included)
Chargingcable
(not included)
Fig.1
In order to operate this cordless snow blower you will
need four batteries and a charger from the 24V iON+
System. See page 19 for battery and charger options and
specications, or for more information visit snowjoe.com.
TOOL ONLY
BATTERY+CHARGERSOLDSEPARATELY
Fig.2 Batterycompartmentcover
Battery packs
Fig.3 Battery pack
24VCHRG-QC
quickcharger
(Sold separately)
red
Charging
green
Fully
Charged

8
3. The battery indicator LEDs will illuminate one by one
during the charging process. Unplug the charger
immediately when the 3 LEDs are all illuminated.
4. The 24VCHRG‑QC Quick Charger (sold separately),
24VCHRG‑DPC Dual‑port Charger (sold separately), and
the 24VCHRG‑HS‑DPC High Speed Dual‑port Charger
(sold separately) are also equipped with additional
charging indicating lights which will indicate the charging
status (Figs. 3 – 5).
mCAUTION! FIRE HAZARD. When disconnecting the
charger from the battery, be sure to unplug the charger from
the outlet rst, then disconnect the charger from the battery.
mWARNING! The chargers do not automatically turn
owhenthebatteryisfullycharged.Please take care not
toleavethebatterypluggedintothecharger.Switchoor
unplugthechargeratthemainswhenchargingiscomplete.
5. Timely recharging of the battery will help prolong the
battery's life. You must recharge the battery pack when
you notice a drop in the equipment's power.
IMPORTANT! Never allow the battery pack to become fully
discharged as this will cause irreversible damage to the
battery.
6. When charging is complete, remove the battery from the
charger by pulling the push lock button and sliding the
battery backward to unlock it from the charger.
ChargingaHotorColdBatteryPack
The green indicator lights on the charger base indicates that
the battery packs’ temperatures are outside the charging
range. Once the packs are within the acceptable range,
normal charging will take place and the red light will be
continuous. Hot or cold battery packs may take longer to
charge.
Assembly
mWARNING! To avoid serious personal injury, read and
understand all safety instructions provided.
mWARNING! Unpacking and assembly should be
completed on a at and stable surface, with adequate space
for moving the machine and its packaging.
Tools and supplies required:
• Open end wrench (included)
• Tire gauge
Fig.4 Battery pack
24VCHRG-DPC
dual-portcharger
(Sold separately)
red
Charging
green
Fully
Charged
Fig.5 Battery
packs
Fully
Charged
green
Charging
red
24VCHRG-HS-DPC
dual-portcharger
(Sold separately)
Lithium-IonChargingStatus
Battery
Pack
Temperature
Charger
Base
Indicator
Light
Battery
Pack
Indicator
Light
Charging
Status
Too hot Green Flashing
together Not charging
Normalrange Red Flashing
one by one
Normal
charging
Too cold Green Flashing
together Not charging

9
AssemblingtheHandles
1. Slightly spread the upper handle assembly down over the
lower handle until it t in the position (Fig. 6).
2. Adjust upper handle assembly to the optimal position
by aligning the double bolt holes at the desired height.
Secure the connection using the 4 handle knobs and
bolts, and tighten on each side (Fig. 7).
DischargeChuteAssembly
1. Place the discharge chute assembly onto the gear plate,
and push down until the chute is ush and at against the
housing (Fig. 8).
2. With the holes on the discharge chute pole aligned with
the holes on the housing, use the 12 mm open end
wrench to secure the 2 chute bolts with the discharge
chute assembly (Fig. 9).
3. Clip the cord clip onto the lower handle frame, insert the
discharge chute cable into the cord clip (Fig. 10).
Controls + Features
mWARNING! AVOID INJURY. Read and understand the
entire safety section before proceeding.
Snow blower controls and features are described below and
illustrated in Fig. 11.
ControlPanel(Fig.11)
Fig.6
Upper handle
assembly
Handleknob+bolt Lower
handle
Fig.7
2-positionhandle
heightadjustment
1
2
Fig.8
Discharge
chuteassembly
Gear plate
Fig.9
Discharge
chute pole
Chutebolts
12 mm wrench end
Fig.10
Discharge
chutecable
Cord clip
Fig.11
Augerspeed
controllever
LEDswitch
Reverse
button
Drivespeed
controllever
Chute
controllever
ReverseindicatorLED

10
1. Augerspeedcontrollever–The auger rotation speed
can be increased from 116 rpm to 143 rpm by pushing the
auger speed control lever forward.
2. LEDswitch– Press to utilize the LED lights located
on the front panel for nighttime snow removal.
3. Reversebutton–Press reverse button to enter the
snow blower in reverse mode. The reverse indicator LED
will light up to indicate the reverse mode is activated.
4. Drivespeedcontrollever– Use the drive speed control
lever to control the marching speed of the machine. When
machine is marching, push the lever forward to increase
the speed, pull it back to reduce the speed.
5. Chutecontrollever– The chute control lever can be
used to adjust the chute direction up to 180 degree, as
well as to lower/raise the chute deector.
Adjust the discharge chute direction by pulling backwards
or pushing forwards the chute control lever until the chute
has rotated into the desired position (Fig. 12).
To adjust the chute deector, keep pressing the discharge
chute lock button and at the same time push down or
raise up the chute control lever (Fig. 13).
NOTE: ALWAYS position discharge chute deector at a safe
angle before engaging the auger.
DO NOT throw snow any higher than necessary.
mWARNING! NEVER direct the snow discharge chute at
the operator, at bystanders, at vehicles, or at nearby windows.
The discharged snow and foreign objects accidentally picked
up and thrown by the snow blower can cause serious damage
and personal injury.
Always orient the discharge chute in the opposite direction
from where the operator, bystanders, surrounding vehicles, or
windows are located.
AugerTrigger(Left-Handle)(Fig.14)
1. Flip up the safety switch, then squeeze the auger trigger
against the left‑handle to engage the auger and start snow
throwing action.
2. Release auger trigger to stop.
DriveTrigger(Right-Handle)(Fig.15)
Squeeze the drive trigger against the right‑handle to engage
the wheel drive for propelling unit. Forward speed will vary
according to snow depth and moisture content.
NOTE: When travelling to or from the area to be cleared, press
down on the handle grips enough to raise the front of the
unit slightly o the surface. Engage the drive trigger without
engaging the auger trigger.
ChuteClean-OutTool
The chute clean‑out tool is fastened to the top of the auger
housing with a mounting clip (Fig. 16).
Fig.13
Chutedeector
1Pressinthelockbutton
PushdownorPullup
2
Fig.14
Augertrigger
(Left-handle)
Safety
switch
Augerwill
startrotating
Fig.15 Drivetrigger
(Right-handle)
Wheelswill
drive
Fig.16 Chuteclean-outtool
Mountingclip

11
mWARNING! Hand contact with the rotating impeller
is the most common cause of injury associated with snow
blowers. Never use your hands to clear a clogged discharge
chute. Shut o motor and remain behind handles until all
moving parts have stopped before unclogging.
To clear the discharge chute:
1. Release both the auger trigger and the drive trigger.
2. Wait 10 seconds and make sure impeller blades have
stopped rotating.
3. Remove the clean‑out tool from the mounting clip which
secures it to the top of the auger housing.
4. Use the shovel‑shaped end of the clean‑out tool to
dislodge and scoop any snow and ice which has formed in
and near the discharge chute.
5. Refasten the clean‑out tool to mounting clip on the top of
the auger housing, ip up the safety switch and restart the
snow blower’s motor.
While standing in the operator’s position (behind the snow
blower), engage the auger trigger for a few seconds to clear
any remaining snow and ice from the discharge chute.
Scraper Blade
The scraper blade allows the back of the housing to keep
better contact with the surface being cleared. It also prevents
damage to the housing from normal use.
IMPORTANT! DO NOT allow scraper blade to wear too far or
auger/impeller housing will become damaged.
Skid Shoes
The skid shoes control the distance between the scraper blade
and the ground. Adjust skid shoes equally to keep blade level
with the ground.
Position the skid shoes based on surface conditions. Adjust
upward for hard‑packed snow. Adjust downward when
operating on gravel or crushed rock surfaces.
mWARNING! It is not recommended that you operate this
snow blower on gravel as it can easily pick up and throw loose
gravel, causing personal injury or damage to the snow blower
and surrounding property.
1. For close snow removal on a smooth surface, raise skid
shoes higher on the auger housing. Allow 1/8 in. (3 mm)
between scraper blade and hard, smooth surface(s).
2. Use a middle or lower position when the area to be
cleared is uneven, such as a gravel driveway. Allow
1‑1/4 in. (30 mm) between scraper blade and uneven or
gravel surfaces.
NOTE: If you choose to operate the snow blower on a
gravel surface, keep the skid shoes in position for maximum
clearance between the ground and the scraper blade.
To adjust the skid shoes:
3. Use the 13 mm open end wrench to loosen the 4 hex nuts
(2 on each side). Move skid shoes to desired position
(Fig. 17).
4. Make certain the entire bottom surface of skid shoes
is against the ground to avoid uneven wear on the skid
shoes.
5. Retighten hex nuts securely.
Pre-Start
1. Chargebatteries–See Charger Operation section on
page 7.
2. Checkfunctionoftriggers–If triggers cannot engage or
disengage properly, adjust or repair before operation.
3. CheckSkidShoes–Check and adjust skid shoes.
EmergencyStop
Immediately release both triggers to stop unit in an emergency.
Wait for all rotating parts to stop before leaving operator’s
position.
Operation
mWARNING! Failure to follow instructions could result
in personal injury and/or damage to snow blower. DO NOT
attempt to start your snow blower at this time. Read entire
operator manual rst.
See page 5 for all controls and features.
mWARNING! Keep the area to be cleared free of stones,
toys or other foreign objects that the rotor blades might pick
up and throw. Such items could be covered by snow and are
easy to overlook, so be sure to conduct a thorough inspection
of the area before beginning work.
Fig.17
Skid shoe
Hexnuts
13 mm wrench end
In order to operate this cordless snow blower you will
need four batteries and a charger from the 24V iON+
System. See page 19 for battery and charger options and
specications, or for more information visit snowjoe.com.
TOOL ONLY
BATTERY+CHARGERSOLDSEPARATELY

12
StartingtheMachine
IMPORTANT! Make sure both triggers are released before
inserting the battery packs.
1. Open the battery compartment cover and slide four
battery packs down until they all click and lock into
position (Fig. 18). Close the cover.
2. Flip up the safety switch, then squeeze the auger trigger
against the left‑handle (Fig. 19). The auger will start
rotating and plowing snow.
NOTE: Auger trigger should be engaged before drive trigger
when throwing snow.
3. Use the auger speed control lever to set a comfortable
plowing speed (Fig. 20).
IMPORTANT! DO NOT overload unit capacity by attempting to
clear snow at too fast a rate. Use slow speed to clear deep or
hard packed snow.
4. Squeeze drive trigger against the right‑handle and the
snow blower will move (Fig. 21). When the blower is
moving steadily, you can release the drive trigger while
keeping the auger trigger squeezed to maintain the snow
blower's movement. Release the auger trigger and both
the drive motion and plow motion will stop.
5. Use the drive speed control lever, adjust the speed for a
comfortable pace (Fig. 22).
IMPORTANT! Drive speed can be changed without stopping
the snow blower.
Fig.18 Battery
compartment
cover
Battery packs
Fig.19
Flip up the safety
switch
1
Squeezethe
augertrigger
2
Fig.20
Augerspeed
controllever
Fig.21
Drivetrigger
(Right-handle)
Fig.22
Drivespeed
controllever

13
StoppingtheMachine
1. Release the auger trigger. Drive motor and auger will both
stop (Fig. 23).
2. Wait for all moving parts to come to a complete stop.
3. Remove the batteries.
ReverseTraveling
Be careful when moving backward with the snow blower.
Always look down and behind before backing up. For safety
reasons, the machine cannot throw snow when moving
backward. When auger trigger is activated during reverse
travelling, the machine will exit the reverse mode and stop.
1. Before backing up, stop the machine by release both
triggers and wait until all movement come to a complete
stop.
2. Press the reverse button, the reverse indicator LED will
light up to indicate that the machine is in reverse mode
(Fig. 24).
3. Squeeze drive trigger against the right‑handle and the
snow blower will move backward (Fig. 24).
4. During backing up, pay attention not to squeeze the auger
trigger. The snow blower will stop if auger is triggered
during back up. If this happens, release both triggers and
press the reverse button again to restart backing up.
NOTE: When the reverse button is pressed, the reverse mode
is activated for 15 seconds. If the drive trigger is not squeezed
within 15 seconds, the snow blower will exit the reverse mode.
OperatingTips
mWARNING! Foreign objects, such as rocks, broken
glass, nails, wire, or string, can be picked up and thrown by
the snow blower, causing serious personal injury. Remove all
foreign objects from the area to be plowed before operating
the snow blower.
Snow is best removed as soon as possible after snow fall.
1. Keep the area of operation free of foreign objects that can
become thrown by the rotor blades. Perform a thorough
inspection of the area since some objects may be hidden
from view by surrounding snow. If the snow blower hits
an obstruction or picks up a foreign object during use,
stop the snow blower, remove the batteries, remove the
obstruction, and inspect the unit for damage. Repair or
replace any damaged part before restarting and operating
the unit.
2. Keep children, pets, and bystanders away from the area of
operation. Be aware that the normal noise of the machine
when turned on may make it dicult for you to hear
approaching people.
3. For larger areas, a denite pattern of operation is required
to thoroughly clean an area of snow. These patterns
will avoid throwing snow in unwanted places, a well as
eliminate the need for a second removal of snow (Fig. 25).
Pattern A: Throw the snow to the right or left side where
it is possible. For areas such as a long driveway, it is
advantageous to start in the middle. Plow from one end to
the other, throwing snow to both sides.
Pattern B: If the snow can only be thrown to one side of
the area to be cleared, start on the opposite side.
Fig.23
Augertrigger
(Left-handle)
Fig.24
1
Pressthereversebutton
2Squeezethedrivetrigger
Fig.25
pattern A
pattern B

14
4. Note the wind direction. If possible, move in the same
direction as the wind so that the snow is not thrown
against the wind (and thus back into your face and on the
just cleared path).
5. Do not push the snow blower with excessive force. Do not
exceed the unit's intake or throw rate.
6. Some parts of the snow blower may freeze under extreme
temperature conditions. Do not attempt to operate the
snow blower with frozen parts. If the parts freeze while
the snow blower is in use, stop the snow blower, remove
the batteries, and inspect for frozen parts. Free all parts
before restarting or operating the snow blower. Never
force controls that have frozen.
Maintenance
To order genuine replacement parts or accessories for the
Snow Joe® 24V‑X4‑SB24‑CT Cordless Snow Blower, please
visit snowjoe.com or contact the Snow Joe®+ Sun Joe®
customer service center at 1‑866‑SNOWJOE
(1‑866‑766‑9563).
mWARNING! Make sure to turn o the snow blower and
remove the batteries before performing any maintenance task
on your snow blower.
General Maintenance Tips
1. Do not attempt to repair the machine unless you have the
proper tools and instructions for disassembly and repair of
the machine.
2. Check bolts and screws at frequent intervals for proper
tightness to ensure that the equipment is in safe
working condition.
3. After each snow removal session, run the snow blower
for a few minutes to prevent the collector/impeller from
freezing. Shut o the motor, wait for all revolving parts to
stop completely, remove the batteries and wipe residual
ice and snow o the unit.
ProperCareforBatteries+Chargers
mWARNING! To reduce the risk of injury, always unplug
the chargers and remove the battery packs from the chargers
before performing any maintenance task. Never disassemble
the battery packs or chargers. Contact your Snow Joe® +
Sun Joe®dealer or the Snow Joe®+ Sun Joe®customer
service center for ALL repairs.
1. To reduce the risk of injury and damage, never immerse
your battery packs or chargers in liquid or allow any liquid
to ow inside these components.
2. Clean out dust and debris from charger vents and
electrical contacts by blowing with compressed air.
3. Use only mild soap on a damp cloth to clean the battery
packs and chargers, keeping away from all electrical
contacts. Certain cleaning agents and solvents are
harmful to plastics and other insulated parts. Some of
these include gasoline, turpentine, lacquer thinner, paint
thinner, chlorinated cleaning solvents, ammonia and
household detergents containing ammonia. Never use
ammable or combustible solvents around battery packs,
battery chargers or tools.
4. The 24V iON+ lithium‑ion battery chargers have no
serviceable parts.
Check Tire Pressure
mWARNING! Under any circumstance do not exceed
manufacturer’s recommended PSI. Equal tire pressure
should be maintained at all times for performance purposes.
Excessive pressure may cause tire/rim assembly to burst with
force sucient to cause serious injury. Refer to sidewall of tire
for recommended pressure.
The tires are over‑inated for shipping purposes. Check the
tire pressure before operating the snow blower and deate (or
inate) the tires as necessary.
mCAUTION! Avoid injury. Explosive separation of tire and
rim parts is possible when they are serviced incorrectly:
• Do not attempt to mount a tire without proper equipment
and experience to perform the job.
• Do not inate the tires above the recommended pressure.
• Do not weld or heat a wheel and tire assembly. Heat can
cause an increase in air pressure resulting in an explosion.
Welding can structurally weaken or deform the wheel.
• Do not stand in front or over the tire assembly when
inating. Use a clip‑on chuck and extension hose long
enough to allow you to stand to one side.
ReplacingSkidShoes
The skid shoes on the bottom of the snow blower are subject
to wear. They should be checked periodically and replaced
when necessary.
To replace skid shoes:
1. Position unit on a hard, at, smooth level surface.
2. Using the 13 mm open end wrench, remove the 4 hex
nuts (2 on each side), washers and bolts which secure the
skid shoes to the snow blower (Fig. 26).
Manufacturer's
Recommended
Tire Pressure 20 PSI

15
3. Install the new skid shoes by tightening the 4 sets of hex
nuts, washers and bolts on both sides, but leave the skid
shoes free to move for height adjustment.
4. Slide skid shoes to at surface. Allow 1/8 in. (3 mm)
between scraper blade and hard smooth surface. Allow
1‑1/4 in. (30 mm) between scraper blade and uneven or
gravel surfaces.
NOTE: Keep housing level by adjusting skid shoes equally.
5. Retighten the 4 sets of hex nuts and bolts on both sides.
ReplacingScraperBlade
IMPORTANT! Damage to auger/impeller housing will result if
the scraper blade wears down too far.
To replace scraper blade:
1. Position the unit on a hard, at, smooth level surface.
2. Detach the worn scraper blade from the snow blower by
removing the 5 hex nuts and bolts that hold it in place
(Fig. 27).
3. Install the new scraper blade and fasten it securely to the
snow blower with 5 hex nuts and bolts (Fig. 27).
ReplacingShearBolts
The auger is secured to the auger shaft with shear bolts and
nuts. If the auger should strike a foreign object or ice jam, the
snow blower is designed so that the bolts may shear. If the
auger will not turn, check to see if the bolts have sheared.
mCAUTION! Use only manufacturer's recommended
shear bolts for replacement. Use of any other type of shear
bolts may result in severe damage to unit and may void the
warranty. Call the Snow Joe®+ Sun Joe® customer service
center at 1‑866‑SNOWJOE (1‑866‑766‑9563) for assistance.
Occasionally a foreign object may enter the auger/impeller
housing and jam the auger, breaking the shear bolts which
secure the auger to the shaft. This allows the auger to turn
freely on the shaft which may help prevent damage to the
gearcase and its components.
mWARNING! Always turn o the snow blower’s motor and
remove the batteries prior to replacing shear bolts.
1. Align shear bolt holes in auger with shear bolt holes in the
shaft.
2. Drive shear bolt through hole. If shear bolt was broken this
will drive remaining part from shaft (Fig. 28).
3. Secure shear bolts with the nuts, with the 10 mm end of
either open end wrench (Fig. 28).
ReplacingAugerBlades
1. Disassemble the auger and impeller assembly by
removing the bolts from the sides of the auger housing
with the 12 mm open end wrench (Fig. 29), and pull out
the auger and impeller assembly (Fig. 30).
Fig.26
Skid shoe
Hexnut
Washers
Bolts
13 mm wrench end
Fig.27
Scraper
blade
Fig.28
10 mm wrench end
Shearbolts
Nuts

16
2. Using the 12 mm open end wrench, remove the bolts that
used to secure the auger bearings, then remove the auger
bearings on both sides (Fig. 31).
3. Remove 2 set of shear bolts and nuts from the auger
blades with the 12 mm end of either open end wrench.
The auger blades should be able to be removed from the
auger shaft (Figs. 32 – 33).
4. Install the replacement auger blades by following the
above steps in reverse order.
ReplacingImpeller
1. To remove the impeller, disassemble the auger and
impeller assembly by removing the bolts from the sides of
the auger housing with the 12 mm open end wrench
(Fig. 29), and pull out the auger and impeller assembly
(Fig. 30).
2. Disassemble the worn impeller from the impeller shaft by
removing the 2 spring pins (Fig. 34).
3. Install the replacement impeller by following the above
steps in reverse order.
Fig.29
Remove
thebolts
Remove
thebolts
Fig.30
Augerandimpeller
assembly
Fig.31
Augerbearing
Remove
thebolts
Remove
thebolts
Augerbearing
12 mm wrench end
Fig.32
Shearbolts
12 mm wrench end
Fig.33
Augerblade
Augershaft
Fig.34 Springpins
Impeller

17
Lubrication
AugerShaft
At least once a season, remove the shear bolts from the
auger shafts. Spray lubricant inside the shaft and around the
bearings at each end of the shaft.
AugerGearcase
Gearcases are lled to the correct level at the factory. Within
rst 150 hours of running, no additional lubricant should be
required unless there is evidence of leakage.
Any work on the inside structure of auger requires specic
experience and special tools. For safety purposes, we
recommend you contact an authorized Snow Joe®+ Sun Joe®
dealer or call the Snow Joe®+ Sun Joe® customer service
center at 1‑866‑SNOWJOE (1‑866‑766‑9563).
To ll the gearcase, follow the instruction below every 150 to
200 hours operation:
1. Remove the ll plug with the 10 mm end of either open
end wrench. Inject some general low‑temperature
synthetic grease to ller hole. Replace plug. (Fig. 35).
IMPORTANT! Wipe each tting clean before and after
lubrication. Do not wipe gearcase ller plug; wiping the
gearcase ller plug may remove thread sealant and cause
leaks.
Storage
1. Examine the cordless snow blower thoroughly for worn,
loose or damaged parts. Should you need to repair or
replace a part, contact an authorized Snow Joe®+
Sun Joe®dealer or call the Snow Joe®+ Sun Joe®
customer service center at 1‑866‑SNOWJOE
(1‑866‑766‑9563) for assistance.
2. Clean the snow blower before storing or transporting.
Be sure to secure the unit while transporting.
3. Remove the battery packs from the cordless snow blower
before storing.
4. Store the cordless snow blower indoors in a locked, dry
place out of the reach of children to prevent unauthorized
use or damage.
Battery+ChargerO-SeasonStorage
1. Do not expose your battery packs or chargers to water,
rain or allow them to get wet. This could permanently
damage the chargers and the battery packs. Do not use
oil or solvents to clean or lubricate your battery packs as
the plastic casing can become brittle and crack, causing a
serious risk of injury.
2. Store the battery packs and chargers at room temperature
away from moisture. Do not store in damp locations where
corrosion of terminals may occur. As with other battery
pack types, permanent capacity loss can result if the pack
is stored for long periods of time at high temperatures
(over 120ºF/49ºC).
3. 24V iON+ battery packs maintain their charge during
storage longer than other battery pack types. As a
general practice, it is best to unplug the battery chargers
and remove the battery packs when they are not in
use. Recharge the battery packs every 6 months to
50% capacity (2 lights on) during o‑season storage to
maintain optimal battery performance.
Battery Caution +
DisposalInformation
Always dispose of your battery packs according to federal,
state, and local regulations. Contact a recycling agency in your
area for recycling locations.
mCAUTION! Even discharged battery packs contain
some energy. Before disposing, use electrical tape to cover
the terminals to prevent the battery packs from shorting, which
could cause a re or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead or completely discharged. When burned, toxic fumes
and materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual
for specic information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity, as
indicated in the battery compartment or manual, may
shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon‑Zinc) or
Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or
Lithium‑Ion) batteries.
6. Do not dispose of batteries in re.
7. Batteries should be recycled or disposed of as per state
and local guidelines.
Fig.35
Fillplug
10 mm wrench end

18
Service+Support
If your Snow Joe® 24V‑X4‑SB24‑CT cordless snow blower
requires service or maintenance, please call the Snow Joe®+
Sun Joe® customer service center at 1‑866‑SNOWJOE
(1‑866‑766‑9563).
Model+SerialNumbers
When contacting the company, reordering parts or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Recordthefollowingnumbersfromthehousingorhandleofyour
newproduct:
24V‑X4‑SB24‑CT
Model #:
Serial #:

19
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe®+ Sun Joe® replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this cordless snow blower. Contact Snow Joe®+ Sun Joe®
if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless snow blower. The use of
any other attachment or accessory can be dangerous and could cause injury or mechanical damage.
Accessories Item Model
24V iON+ Lithium‑ion
Battery Quick Charger 24VCHRG‑QC
24V iON+ Lithium‑ion Dual‑Port
Battery Charger 24VCHRG‑DPC
24V iON+ Lithium‑ion High Speed
Dual‑Port Battery Charger 24VCHRG‑HS‑DPC
Visit snowjoe.com for more options
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe®+ Sun Joe® to provide notice of such
changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe®+ Sun Joe®customer
service center at 1‑866‑SNOWJOE (1‑866‑766‑9563).
1
2
3

R4_01282020
SNOW JOE®+ SUN JOE®CUSTOMER PROMISE
OUR WARRANTY:
Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used
for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased
from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality
of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from
unauthorized sellers. If your Product does not work or there’s an issue with a specic part that is covered by the terms of this Warranty,
Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no
charge, or (3) repair the Product. How cool is that!
This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and
mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE
(1-866-766-9563), or by e-mailing us at [email protected]. Failure to register your Product will not diminish your warranty
rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also
does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do
not aect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased
at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).
ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as
possible. Unfortunately, there are times when a Snow Joe®, Sun Joe®, or Aqua Joe®product (“Product”) does not work or breaks under
normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty
(“Warranty”) for our Products.
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