Sokkia SHC5000 User manual

owner’s manual

ii SHC5000 Ruggedized Field Computer Owner’s Manual
©Copyright March 2016 Sokkia, Inc All rights reserved.
Information is subject to change without notice.
Sokkia®is a registered trademarks of Sokkia, Inc. SHC5000™
Ruggedized Field Computer is a recognized trademark of
Sokkia, Inc.
Windows, Windows 10, Windows 8.1, and the Windows
logo are trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
The Bluetooth®word mark is owned by the Bluetooth SIG,
Inc. Any use of such marks by Sokkia, Inc. is under license.
Adobe®Acrobat®and Adobe®Reader®are registered
trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
The names of other companies and products mentioned
herein may be the trademarks of their respective owners.
This product manufactured by Juniper Systems, 1132 West
1700 North, Logan, Utah, 84321. Phone [phone].
WARNING! This symbol indicates that failure to follow
directions could result in serious injury.
CAUTION: This symbol indicates that failure to follow
directions could result in damage to equipment or loss of
information.
Part Number 26085-00 JS, 1013583-01 Sokkia
!
!
tel: 1-800-4-Sokkia lweb: http://us.sokkia.com/
16900 W. 118th Terrace, Olathe, KS 66061

Contents iii
Contents
1 Getting Started 1
Operating System Languages and Document
Updates 8
2 Standard Features 9
Windows 10 Pro Operating System 10
Display and Touchscreen 10
Keypad Features 12
Power Management 13
LED Activity Indicators 16
Light Sensor 16
Connector Ports 18
Audio Features 18
Sleep, Reset, Hibernate, Power-Off, and Recovery 18
Sensors 21
Bluetooth®Wireless Communication 21
Wi-Fi Wireless Networking 22
3 Optional Features 23
GPS/GNSS 24
Camera 25
4G LTE Data Modem 25
Wireless Safety 27
A Storage, Maintenance, and Recycling 29
Storing the SHC5000 and Battery Pack 30
Protecting the Touchscreen 31
Recycling the SHC5000 and Batteries 31
B Warranty and Repair Information 33
Limited Product Warranty 34
Complete Care Service Plans 37

iv SHC5000 Ruggedized Field Computer Owner’s Manual
C Warnings, Regulatory Information, Licensing 39
Product Warnings 40
Certications and Standards 42
Licensing Information 45
D Specications 47
Index 55

1Getting Started

2SHC5000 Ruggedized Field Computer Owner’s Manual
Getting Started
The standard features for the SHC5000 Ruggedized Field
Computer from Sokkia include a 7” display, capacitive
touchscreen, keypad, Bluetooth, and Wi-Fi. Standard
accessories include a removable lithium-ion battery pack,
an internal battery pack, AC wall charger, hand strap,
connector port cover, and a ne tip capacitive stylus and
tether. Options include front and rear cameras, GPS/GNSS,
and a cellular data modem.
The Anatomy of the SHC5000
Front and Back Features
3
1Ambient Light Sensor
2Front Facing Camera Lens,
2 MP
3Keypad
4Power Key
5Notication LEDs
6Touchscreen and Display
7Protective Over-molded
Bumper (all four edges)
8Microphone (one on each
side)
9Rear Facing Camera Lens,
8 MP
10 Camera Flash
11 Speaker
12 Battery Door Lock
13 Door to Removable
Battery Compartment and
Card Slots
14 External Device
Attachment Point (1 of 3
on the back)
15 Location of Internal
Battery (not user
accessible)
16 Stylus Storage Slot
8
4
6
5 7
1 2
9 10 11 12 13 14 15 16

Chapter 1 Getting Started 3
Battery Compartment and Card Slots
Connector Ports
Note: Your SHC5000 might look different than these images,
Perform Initial Tasks
When you receive your SHC5000, perform the tasks outlined
in this section before rst use.
Review Documentation
The owner’s manual, quick start guide, and Microsoft®
License Agreement are available in multiple languages.
Other documents like release notes are available in English.
1Battery Pack, Removable
2Battery Door
3Micro SIM Card Slot and
Micro SD/SDHC Card Slot
(underneath card retainer)
4Flexible Card Retainer
5 Battery Compartment
6Docking Connection
7Hand Strap Attachment
Point (2 on each side)
2
1
5
4
3
6
7
1 Connector Ports
2Connector Port Protector
312 V DC Power Input Jack
4USB 3.0 Host, Full Size
5Microphone/Speaker Jack
6Stylus Storage Slot
1
3 4 5
2
6

4SHC5000 Ruggedized Field Computer Owner’s Manual
These documents are located on our website at: http://
us.sokkia.com/products/software-eld-controllers/eld-
controller-hardware/shc5000. View, download, and print
documents as desired. (Adobe Reader must be installed
on your computer. It is available from Adobe’s website at:
www.adobe.com.)
Documentation will be updated during the life of the
SHC5000. Compare version numbers to see if a document
has changed.
Install the Battery Pack, Micro SD Card, and Micro SIM
Card
The SHC5000 comes with a rechargeable and removable
Li-Ion battery pack. Install and charge the battery pack as
follows:
1. The battery compartment is accessed from the back of
the tablet. Push the battery lock switch in, slide it to the
unlocked position, and remove the door.
CAUTION: The SHC5000 is not sealed against water and
dust when the battery door is not installed.
2. If you are using a micro SD card for additional memory
or a micro SIM card with the Cellular Data Modem
(optional), you can install them now before you install
the battery pack or at another time. If you do this,
make sure you replace the exible card retainer before
installation of the battery. See Chapter 2, Standard
Features, SD Cards for more details.
3. Follow the graphic on the battery label to insert the
battery pack properly.
TO ENSURE DOOR SEAL, INSERT SIDE (A) FIRST!
PARA VEDAR A PORTA, INSIRA O LADO (A) PRIMEIRO!
PARA SELLAR LA PUERTA, INSERTE PRIMERO LADO (A)
ERST SEITE (A) EINLEGEN – SICHERT TÜRDICHTUNG!
P/ VEDAR A PORTA, INSIRA O LADO (A) PRIMEIRO!
(A)
(A)
!

Chapter 1 Getting Started 5
Hold the battery so that the black tab on the front edge
of the battery is up and facing the door latch (this tab
helps you pull the battery out). Place the back edge
in rst, gently pushing it underneath the two battery
catches. Rotate the front edge down until it is in position.
CAUTION: Do not set the battery pack straight down.
Damage to the unit could occur.
4. Replace the door and press down on it until the latch
pops into the locked position.
5. Attach the appropriate plug for your country into the
AC wall charger and plug into a wall socket. Plug the
other end into the DC power jack on the SHC5000.
Note: Use the AC wall charger that came with the
SHC5000 or an approved charger. See Appendix C, Wall
Charger Warnings, for details.
6. Charge the battery pack at room temperature (68° F or
20° C) for 6 hours (for the rst charge). While the battery
pack is charging, the red LED blinks. When it is fully
charged and external power is applied, the red LED is
solid.
Note: If you have an optional internal battery as well as
a removable battery, the SHC5000 will not recognize the
internal battery until the SHC5000 is being charged and
is powered on.
!
Black Tab

6SHC5000 Ruggedized Field Computer Owner’s Manual
Perform Set Up
1. Press the power key . The tablet powers on and begins
the startup process. The rst time the SHC5000 is turned
on, a Getting ready screen comes up with a progress
indicator. This process can take a few minutes
2. Windows setup menus are presented for rst time set up.
- Pick your language (only those we have translated
the operating system into are listed here; for other
languages, see the next section), country, app
language, keyboard preference, and time zone.
- Read and accept the license agreement.
- To nish the setup process, you need internet access.
Pick the network you want to use. For Cellular, you
need to insert a SIM card (see Chapter 3, Optional
Features, 4G LTE Data Modem for details). For Wi-Fi,
you may need a security key.
- Select Express settings.
- Select the owner of the PC, My organization or I own it.
- If you selected My organization, choose how you will
connect to their infrastructure. In most situations, you
want to select Domain. We suggest you check with
your IT department. If you select yourself, go to the
next step.
- Connect to an existing Microsoft user account or
establish one. You can also chose to do this later if you
prefer.
2. You might be asked to restart the tablet to complete
installation.
3. The Microsoft Start screen appears in Tablet mode,
which shows the Windows Start Menu with prominent
app tiles. Select the symbol in the upper left screen
to see the full Start Menu. If you prefer the traditional
desktop view, open the Action Center and select Tablet
mode which toggles it off. It stays off unless you toggle it
back on.
Attach the Hand Strap and Stylus Tether
A hand strap, ne tip capacitive stylus, and tether are
included with the SHC5000.

Chapter 1 Getting Started 7
To attach the hand strap and tether to the SHC5000, follow
the diagrams below. You can attach them to the right or left
side of the tablet:
1. Attach one end of the stylus tether to the stylus. To
attach the tether to the tablet, follow these steps:
2. Push the free tether loop through one of the tether
attachment points located on the side of any of the four
corners.
3. Insert the stylus with the attached tether through this
loop and tighten the loop.
4. Place the stylus into the stylus storage slot located on
the bottom of the SHC5000.
1
2 3

8SHC5000 Ruggedized Field Computer Owner’s Manual
Operating System Languages and Document
Updates
Install the Operating System in Other Languages
During the Windows set up process, you selected English or
one of the languages that the operating system has been
translated into, including the unique SHC5000 operating
system features. Other languages are also available,
however the unique SHC5000 operating system features are
shown in English and not the language selected.
From the Start screen, go to Settings > Time & Language >
Region & Language. Select your country or region from the
pull down list. Select the + symbol to see a list of possible
languages you can select from. You can also go to related
settings and make additional location related adjustments.
Updates to Technical Documents
Periodically check for updates to documentation associ-
ated with the SHC5000 on our website at http://us.sokkia.
com/products/software-eld-controllers/eld-controller-
hardware/shc5000. Compare part numbers or dates to see
if you have the most recent version of these documents.

Standard Features
2

10 SHC5000 Ruggedized Field Computer Owner’s Manual
Standard Features
This chapter discusses the standard features included with
every model of the SHC5000 rugged tablet.
Windows 10 Pro Operating System
The SHC5000 has the Windows 10 Pro operating system.
If you are not familiar with this operating system, we
recommend that you go to the Start menu > Get Started
(you need internet access to do this). Watch the videos and
read the text to familiarize yourself with Windows 10. You
can also go to Microsoft’s website from another computer
to learn about Windows 10.
Windows Start Menu
Press the Windows logo key or screen icon to open the
Start menu. All applications are listed here and you can
select Settings and File Explorer. Tiles provide easy access to
apps and can be customized.
Action Center
The Action Center provides quick controls, notications,
and messages. To view the Action Center, select the
Action Center icon on the bottom tray (located on the
far right end) or, from the right edge of the screen, swipe
left towards the center of the screen. The Action Center is
shown on the right hand side. Tiles are shown at the bottom.
Some are toggles like Tablet mode, which toggles between
Tablet mode and the traditional desktop mode. Some tiles
take you to other screens where you can take action, like
Notes, or view other menus like All settings.
View System Information for Your SHC5000
To view information about your SHC5000 like the operating
system edition and OS build, go to the Action Center. Select
All Settings > System > About.
Display and Touchscreen
The SHC5000 has a bright color display and capacitive
touchscreen with a diagonal viewing area of 7 inches
(178 mm). It is easy to view outdoors and is sealed against
water and dust. The Windows®10 operating system

Chapter 2 Standard Features 11
enhances the ability of the SHC5000 to recognize touch
gestures, making it easy to use a nger to make selections
and navigate. You can also use the ne tip capacitive
stylus included with the SHC5000 or optimize it for rain (see
Touchscreen Settings in the next section).
DisplayandTouchscreenProleSettings
Display Settings
To adjust the display settings including the text size,
brightness, and orientation, go to the Action Center and
select All settings > System > Display.
Backlight Brightness
There are a few shortcuts to adjust the display backlight
brightness.
Open the Action Center. Tap the percent tile (sun icon) to
toggle the display backlight brightness up or down in 25%
increments from 0% to 100%. This same tile can be accessed
by tapping the battery icon on the desktop. To simply dim
the backlight, tap the Battery saver tile. Tap it again to
return it to the previous brightness.
Display Magnier
To turn the magnier on, go to the Action Center and select
All settings > Ease of Use > Magnier. Turn the magnier on
and adjust other settings as desired. Once the magnier is
turned on, you can use the + and – symbols on the display
to zoom in and out.
If you use this feature frequently, you can set up a
programmable key to zoom in and out on the display. See
Keyboard Features, Programmable Keys later in this chapter
for more information.
Touchscreen Prole Settings
The touchscreen prole default is nger and stylus use. The
prole can be adjusted to wet, optimal nger, or optimal
stylus from the Touchscreen Proles app.
To adjust the touchscreen prole, go to the Start menu
and select Touchscreen Proles (located at the bottom of
the Start menu screen in a tile). Select the prole you want
the screen optimized for: nger and stylus (default), nger,

12 SHC5000 Ruggedized Field Computer Owner’s Manual
stylus, or wet conditions. As the new prole loads, a progress
bar is shown. Do not interrupt the loading process. You can
try different proles to see which one works best for you.
Calibration Tool - Do Not Use
The calibration tool in Windows 10 is intended for a
resistive touchscreen. The SHC5000 has a capacitive
touchscreen. If the Windows 10 screen calibration tool is
used, it may degrade touchscreen performance. Sokkia is
constantly trying to improve and update the quality and
responsiveness of the different touchscreen proles.
Keypad Features
The SHC5000 has several programmable function keys, a
power/suspend key, windows key, and a navigation pad.
The keys are sealed and have backlight illumination. Some
keys are programmable.
Key Function
Windows Start screen
p1 Volume down (programmable)
p2 Volume up (programmable)
Enter (return)
Move left
Move right
Move up
Move down
p3 On screen keyboard (programmable)
Enter (return)

Chapter 2 Standard Features 13
Key Function
Power
Press and release: On or sleep
Hold for 5 seconds and pull down screen: Power
off
Hold for 10 seconds: Reset device. CAUTION:
before doing this, see the Sleep, Reset, Hibernate,
Power-Off, and Recovery section in this chapter.
Hold for 20 seconds: Electrically disconnect the
battery pack(s); to reconnect the batteries, you
are required to plug in the charger or external
12 V power. CAUTION: before doing this, see the
Sleep, Reset, Hibernate, Power-Off, and Recovery
section later in this chapter.
Programmable Keys
The p1, p2, and p3, function keys can be set up
programmatically. These keys can also be selected to
launch applications or functions.
To adjust the programmable keys, open the Start menu and
select Keypad Settings (located at the bottom of the Start
menu screen in a tile). The Keypad Buttons and Backlight
panel appears. The programmable keys and their current
assignments is shown. Select your preferred function per key
from the drop down menus.
Keypad Backlight Brightness
To adjust the keypad backlight brightness, go to the Start
menu and select Keypad Settings At the bottom of the
Keypad Buttons and Backlight panel is a slider that adjusts
the keypad backlight brightness. You can make the
backlight brighter by moving the slider to the right or turn it
down by moving the slider to the left. Dimming the keypad
backlight saves battery power when the SHC5000 is in use.
Power Management
The SHC5000 runs on battery power. It comes with a Li-Ion
rechargeable and removable battery pack. An internal
battery pack is an option. You can use one type of battery or
both.
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!

14 SHC5000 Ruggedized Field Computer Owner’s Manual
Battery Status and Management
To nd out how much battery life you have left, tap on
the battery icon at the bottom of the desktop screen. The
amount of charge left as a percent and the status of each
battery is shown. The cumulative amount of battery life
left for installed batteries and the approximate amount
of time battery power will last is also shown. (This is an
approximation. The amount of time left varies depending
on what you are doing with the unit).
Preserving Battery Power
There are some settings you can adjust to preserve battery
power. From the battery screen, the display backlight
brightness can easily be toggled up or down in 25%
increments from 0% to 100% by tapping the percent tile (see
the sun icon). Tap the Battery saver tile to dim the backlight
or return it to the previous brightness. To make additional
adjustments, select Power and sleep settings. Settings like
how much time passes before the tablet turns off or goes to
sleep and whether or not Wi-Fi stays connected while it is
asleep can be adjusted.
Charging the Battery Pack(s)
For instructions on how to insert and charge the removable
battery pack, refer to the instructions in Chapter 1, Getting
Started. It typically takes 4 to 5 hours to fully charge a battery
pack.
For tablets that have both a removable battery pack and
an optional internal battery pack, the intelligent internal
battery charging circuit rst charges the battery pack with
the least amount of energy. When this battery pack comes
to the same level as the other battery pack, then both
battery packs are charged at the same time until they are
both fully charged.
Battery packs are charged most efciently at room
temperature (68° F or 20° C). They will not charge if it is too
hot or too cold.
We recommend that you keep the tablet battery pack(s)
charging when it is not in use for up to two weeks. When you

Chapter 2 Standard Features 15
plug the tablet into the wall charger that comes with it, the
batteries are prevented from being overcharged.
CAUTION: Always power off the tablet before removing
the battery. Failure to do so may cause loss of data or
damage to the tablet. EXCEPTION: If your tablet has an
internal battery, this caution does not apply. You can
safely remove (hot swap) the removable battery while the
unit is running.
CAUTION: The SHC5000 is not sealed against water and dust
when the battery or battery door is not installed properly.
Battery Life
Battery life on a full charge can be 20 hours or more. This
varies depending on whether or not you also have an
optional internal battery, the applications used, backlight
usage, and radio usage. The optional internal battery adds
5-6 extra hours of battery life.
The shelf life of a battery is about one year (they come
from the manufacturer charged to 50%). Battery packs last
approximately 1,000 to 3,000 charging cycles before they
need to be replaced. This is impacted by applications and
environmental factors. The optional internal pack should last
for the life of the SHC5000.
CAUTION: Only use batteries designed for the SHC5000 from
an approved vendor. Use of non-approved batteries may
void your product warranty. The SHC5000 must be returned
to the factory for replacement of the optional internal
battery, although the internal battery pack is designed to
last the life of the tablet.
Power States
The SHC5000 runs on battery power, or external power.
If external power is used, a replaceable and/or internal
battery must be installed.
CAUTION: The unit is not designed to run on external power
without a battery installed. Doing so can damage internal
components of your unit and void the warranty.
!
!
!
!

16 SHC5000 Ruggedized Field Computer Owner’s Manual
You can adjust some settings to preserve power:
Turn off the display (suspend) after a set interval.
Disable radios when not in use.
Turn down the display and keypad backlights.
LED Activity Indicators
LED activity indicators are located on the front of the
SHC5000 in the upper-left corner.
Red LED, solid: 1) When the SHC5000 is put to sleep or
powered off by pressing the power key (see details
later in this chapter), the red LED is solid until the unit
has successfully completed the process, and then the
red LED turns off. (The battery should not be removed
while the light is solid until the process is complete.) 2)
The AC adapter is plugged in and the battery is full (not
charging). Red LED, blinking: The AC adapter is plugged
in and the battery is in the process of charging.
Green LED, solid or blinking: Programmable.
Blue LED, solid or blinking: Programmable.
Amber Light: Front or rear facing camera is in use.
The green and blue LEDs are in the same location. They
can not be shown simultaneously. These LEDs can be
programmed by a developer. Sample code is available
upon request
Light Sensor
All units have an ambient light sensor located on the front
of the SHC5000 in the upper-right corner. The light sensor
dynamically adjusts the backlight on the display.
You can disable this process and manually control the
display brightness if you prefer. Go to the Start menu
and select Settings > System > Display. Turn off Change
brightness automatically when lighting changes and tap
Apply. To manually adjust the display backlight, tap on
the battery icon at the bottom of the desktop screen. The
display backlight brightness can easily be toggled up or
down in 25% increments from 0% to 100% by tapping the
percent tile (see the sun icon).