Sonnet Solo10G SFP+ Thunderbolt 3 Edition User manual

Quick Start Guide
You Should Have
The following items should be included in your product package:
• One Solo10G SFP+ Thunderbolt 3 Edition (T3E) adapter
• 10GBASE-SR (short-range) SFP+ transceiver
• QSG
Mac® Compatibility
• Mac with Thunderbolt 3 ports
• macOS®10.13.6+
• macOS Mojave compatible
Windows® Compatibility
• PC with Thunderbolt 3 ports
• 64-bit editions of Windows®10, Version 1709 (Creator’s Edition),
or later
Important Note: Windows computers require the latest BIOS and
Thunderbolt drivers to support this product. Check with your
computer manufacturer for update information.
Thunderbolt 3 Connector—Plug this connector into one of your
computer’s Thunderbolt 3 ports (often indicated by a logo), or at the
end of a Thunderbolt device chain. Ports marked with the USB icon
() are NOT compatible.
Driver Information
For Mac users, the drivers required to support the Solo10G SFP+ T3E
are installed as part of macOS 10.13.6 and later; the Sonnet adapter is
ready for use when you power on your computer.
For Windows users, please go to www.sonnettech.com/support/
kb/kb.php, and then click the Thunderbolt link. Locate and click
Solo10G SFP+ Thunderbolt 3 Edition link, and then click the Driver
link. Locate, download, and install the appropriate drivers.
First Time Use—Windows
The first time you connect the Solo10G adapter to your computer,
an Approve New Thunderbolt™ Devices window will appear. From the
drop-down menu select Always Connect, and then click OK.
Solo 10 G™SFP+ Thunderbolt™ 3 Edition
10 Gigabit Ethernet to Thunderbolt 3 Adapter
with 10GBASE-SR (Short-range) SFP+ Transceiver
Support Note: This document was up to date at the time of
printing. However, changes to the hardware or software
may have occurred since then. Please check the Sonnet website for
the latest documentation.
1. Go to www.sonnettech.com/support/kb/kb.php
2. Click the Thunderbolt link.
3. Locate and click Solo10G SFP+ Thunderbolt 3 Edition link, and
then click the Documentation link.
4. Click the Solo10G SFP+ Thunderbolt 3 Edition Quick Start Guide
[English] link, and then check the Document Version information.
If the version listed is later than this document (revision A), click
the Download Now button for the latest version.
Solo10G SFP+ Thunderbolt 3 Edition (T3E) Description
1 – SFP+ Socket
Insert the included short-range SFP+ optical transceiver into the
socket, making sure it is firmly seated and secured. Alternatively,
you can install a long-range SFP+ transceiver or an RJ45 SFP+
copper transceiver (both sold separately). You may even use a
direct-attached SFP+ terminated copper cable up to 10 meters
long (sold separately) to connect to a switch or storage system.
2 – Link/Activity Indicator
This LED lights up green to indicate a link is established between
the adapter and the switch, and flashes yellow when the link is
training.
3 – Link Speed Indicator
When a link is established between the adapter and the switch,
this LED lights to indicate the link speed to the switch: green =
10Gb, yellow = lower speeds.

Basic Configuration Information—macOS
With the Solo10G adapter connected to your computer and network
infrastructure, configure the adapter’s settings in the System
Preferences’ Network preferences panel. The adapter will be identified
as Thunderbolt Ethernet Slot x.
Performance Tuning Steps—macOS
Listed below are steps required to configure the Solo10G SFP+ T3E
adapter for maximum performance.
1. Open System Preferences, and then click Network. In
the Network preferences panel, click the Solo10G adapter
(Thunderbolt Ethernet, Slot x) in the left panel, and then click
Advanced; a new panel appears.
2. In the Advanced panel, click Hardware. From the Configure
drop-down menu, select “Manually”. In the Speed drop-down
menu, leave the setting at 10G… In the Duplex drop-down
menu, select “full-duplex” (not “full duplex, flow-control”). In
the MTU drop-down menu, select “Custom,” and then enter
“9000” in the box below.
3. When you’ve finished changing the settings, click OK.
4. Back in the main Network window, click Apply after you’ve
completed changing the settings.
Basic Configuration Information—Windows
Configure the Solo10G adapter’s settings using Windows Device
Manager. You may locate the device in the Network adapters
category, listed as Sonnet Solo 10G SFP+ Thunderbolt 3 Edition.
Advice
• The Solo10G SFP+ T3E adapter is not compatible with the Apple
Thunderbolt 3 (USB-C) to Thunderbolt 2 adapter; the Solo10G
adapter requires more power than a Thunderbolt 2 connection can
provide.
Contacting Customer Service
The Sonnet Web site located at www.sonnettech.com has the
most current support information and technical updates. Before
contacting Customer Service, please check our Web site for the latest
updates and online support files, and check this Quick Start Guide
for helpful information.
Email support requests generally receive the fastest responses, and are
usually processed within a 24-hour period during normal business
hours, excluding holidays. When you contact Customer Service,
have the following information available so the customer service
staff can better assist you:
Product name • Date and place of purchase • Computer model
• OS version • A System Report (macOS) or a Microsoft System
Information MSINFO32 (Windows) report (Windows), along with a
description of the issue(s) you are encountering with your device
If further assistance is needed, please contact us at:
USA Customers
Please contact Sonnet Customer Service at:
E-mail: [e-mail]
Tel: [phone]
(Monday–Friday, 8 a.m.–4 p.m. Pacific Time)
For Customers Outside the USA
For support on this product, contact your reseller or local distributor.
Visit Our Web Site
For the most current product information and online support files,
visit the Sonnet web site at www.sonnettech.com. Remember to
register your product online at http://registration.sonnettech.com to
be informed of future upgrades and product releases.
©2018 Sonnet Technologies, Inc.All rights reserved. Sonnet, the Sonnet logotype, Simply Fast, the Simply Fast logotype, and Solo10G
are trademarks of Sonnet Technologies, Inc. Mac, the Mac logo, and macOS are trademarks of Apple Inc., registered in the United
States and other countries. Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other
countries. Other product names are trademarks of their respective owners. Product specifications subject to change without notice.
QS-SOLO10G-SFP-TB3-E-A-121118
Support Note: In order to realize any performance
increases, the network switches and server to which the
Sonnet adapter is connected must all be configured to have jumbo
frames enabled.