Sonos BOOST User manual

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October 2017
©2004-2017 by Sonos, Inc. All rights reserved.

Sonos BOOST
The Sonos BOOST™ is an optional accessory you can purchase to unleash the full power of Sonos.
When Should I Use a BOOST?
•To boost wireless performance. If your Wi-Fi network is already in high demand with streaming video,
gaming, and web surfing, connect a BOOST to your router to establish a separate wireless network
exclusively for your Sonos speakers.
•To achieve rock solid coverage. If you want to strengthen the wireless performance of Sonos, a BOOST
provides three wireless antennae broadcasting 360-degree signals through walls and ceilings for flawless
coverage even to the most remote room in your home.
New to Sonos?
It takes just a few steps to get Sonos up and running (the steps below are fully explained in the QuickStart
Guide packaged with your BOOST)—
• Connect a Sonos BOOST to your router using an Ethernet cable (supplied).
• Place other Sonos products in the rooms of your choice.
• Download a Sonos app and then follow the prompts to set up Sonos.
Once you’ve set up your music system, you can add more Sonos products any time.
Adding to an existing Sonos system?
Sonos can be easily expanded room by room. If you are adding this BOOST to an existing Sonos music
system, see “Adding to an existing Sonos system” for more information.
Your home network
To use the Sonos app, your device must be on the same network as Sonos. If you need help, please go to
http://faq.sonos.com/notfound.

Product Guide
2
Requirements
To access music services, Internet radio, and music stored on your computer or Network-Attached Storage
(NAS) device, make sure your network meets these requirements.
• High-speed DSL/cable modem, or fiber-to-the-home broadband connection for proper playback of
music services. (If your Internet service provider only offers satellite Internet access, you may experience
playback issues due to fluctuating download rates.)
• If your modem isn’t a modem/router combination and you want to take advantage of Sonos’ automatic
online updates or use a streaming music service, you’ll need to install a wireless router before setting up
Sonos.
• Connect a Sonos BOOST or speaker to your router if:
• You have a larger home where the Wi-Fi performance isn’t reliable and you want to strengthen the
wireless performance of your Sonos system.
• Your Wi-Fi network is already in high demand with streaming video and web surfing and you want to
create a separate wireless network exclusively for your Sonos speakers.
• Your network is 5GHz only (not switchable to 2.4GHz).
• You have configured your router to support only 802.11n and can’t change the settings to support
802.11 b/g/n.
• For best results, you should connect the computer or NAS drive that contains your personal music library
collection to your network router using an Ethernet cable.
The Sonos app
Download the free Sonos app to any compatible device:
•Sonos app (iOS)—iPhone, iPad and iPod touch running iOS 9.0 or later
•Sonos app (Android)—Android 4.3 and higher
•Sonos app (PC)—Windows® 7 and higher
•Sonos app (Mac)—Macintosh® OS X 10.10 or later
Get the app for your computer at www.sonos.com/support/downloads.
For the latest system requirements and compatible audio formats, go to http://faq.sonos.com/specs.
Note: Make sure your network has a high-speed Internet connection because
Sonos is designed to provide you with free, online software updates. Your Sonos
system must be registered to receive these updates so be sure to register during
the setup process. We do not share your e-mail address with other companies.
Note: Sonos communicates over a 2.4GHz home network supporting
802.11 b/g/n wireless technology. 802.11n only network configurations are not
supported—you can either change the router settings to 802.11 b/g/n or connect a
Sonos product to your router.

Sonos BOOST 3
Adding to an existing Sonos system
Once you’ve got Sonos set up, you can easily add more Sonos speakers any time (up to 32 rooms).
1. Attach the power adapter and plug in the Sonos BOOST.
2. Choose one of the following options:
• On a mobile device, go to More -> Settings -> Add a BOOST or BRIDGE.
• On a Mac or PC, go to Manage -> Add a BOOST or BRIDGE.
During the setup process, you will be prompted to press and release the Join button on the side of the
Sonos BOOST. The indicator lights flash orange and white while the BOOST is connecting.
You may be prompted to update the rest of your Sonos system during this process.
A BOOST will not display in your list of rooms after it is set up. If you wish to change the settings for this
product, choose one of the following:
• On a PC, go to Manage -> Settings -> BOOST Settings.
• On a Mac, go to Sonos -> Preferences -> BOOST Settings.
• On a mobile device, go to More -> Settings -> BOOST Settings.
Sonos BOOST front
Note: If you purchased a Sonos BOOST to replace a Sonos product that is
currently attached to your router, be sure to add the BOOST to Sonos (see steps
below) before unplugging and moving the originally wired Sonos speaker.
Join button Press the round Join button on the side of the unit to connect the
BOOST to Sonos.
BOOST status indicator • LED Flashes white when powering up; flashes orange and white
when connecting to Sonos.
• LED is Solid white when powered up and connected to Sonos
(normal operation).
• LED Flashes orange when a fault condition is detected.

Product Guide
4
Sonos BOOST back
Wall mounting
If desired, you can easily wall mount the Sonos BOOST.
1. Choose a location that’s close to an electrical outlet (power cord length is 6 ft. / 1.8m), away from heat
sources, hidden wiring, gas lines, etc.
2. Drive an American standard #6 round head screw (metric, M3.5 round head screw) into the wall, leaving a
gap between the wall and the screw head (approximately 0.13 in / 3.3mm).
3. Place the BOOST on the wall and slide straight down, allowing the screw head to slip behind the smaller
end of the keyhole slot on the back of the BOOST.
Ethernet ports (2) Use an Ethernet cable to connect to a router, computer, or other
network device.
AC power (mains) input Use the supplied power adapter to connect to power outlet (using a
third-party power cord will void your warranty). Be sure to use the
proper power adapter for your country.
Note: Pan head screws will also work.

Sonos BOOST 5
I have a new router
If you purchase a new router or change your ISP (Internet service provider), you will need to restart all your
Sonos products after the router is installed.
1. Disconnect the power cord from all of your Sonos products for at least 5 seconds.
2. Reconnect them one at a time, starting with the Sonos product that is connected to your router (if one is
usually connected).
Wait for your Sonos products to restart. The status indicator light will change to solid white on each
product when the restart is complete.
If your Sonos setup is completely wireless (you don’t keep a Sonos product connected to your router), you
will also need to change your wireless network password. Follow the steps below:
1. Temporarily connect one of your Sonos players to the new router with an Ethernet cable.
2. Go to More -> Settings -> Advanced Settings -> Wireless Setup.
Sonos will detect your network.
3. Enter the password for your wireless network.
4. Once the password is accepted, unplug the player from your router and move it back to its original
location.
I want to change my wireless network password
If your Sonos system is set up wirelessly and you change your wireless network password, you will also need
to change it on your Sonos system.
1. Temporarily connect one of your Sonos players to your router with an Ethernet cable.
2. Choose one of the following options:
• Using the Sonos app on a mobile device, go to More -> Settings -> Advanced Settings -> Wireless
Setup.
• Using the Sonos app on a PC, go to Settings -> Advanced from the Manage menu. On the General
tab, select Wireless Setup.
• Using the Sonos app on a Mac, go to Preferences -> Advanced from the Sonos menu. On the General
tab, select Wireless Setup.
3. Enter the new wireless network password when prompted.
4. Once the password is accepted, you can unplug the player from your router and move it back to its
original location.
Note: If the ISP technician connects a Sonos product to the new router, you only
need to restart your wireless Sonos products.

Product Guide
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Status indicators
Caution: Do not place any items on top of your Sonos player. This may impede
the air flow and cause it to overheat.
Indicator Lights Status Sonos Product Additional Information
Flashing white Powering up BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
Solid white
(dimly lit)
Powered up and associated
with a Sonos system (normal
operation)
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
You can turn the white status indicator
light on or off from More -> Settings ->
Room Settings. (Sonos products that are
paired together share the same setting.)
Solid white
(brightly lit)
Touch control(s) active PLAY:5 (gen2),
PLAYBASE
Brightens when touch controls are
activated.
Flashing green Powered up, not yet
associated with a Sonos
system
Or,
WAC (wireless access
configuration) join ready
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
For a SUB, this may indicate the SUB is
not yet paired with a speaker.
Slowly flashing
green
Surround audio is off or
SUB audio is off
PLAY:1, PLAY:3,
PLAY:5 (gen2),
SUB
Applicable for speaker configured as a
surround speaker, or for a SUB paired
with a PLAYBAR.
Solid green Volume set to zero or muted CONNECT,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR,
PLAYBASE

Sonos BOOST 7
Flashing orange During SonosNet setup, this
occurs after a button press
while the product is
searching for a household to
join.
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
Rapidly flashing
orange
Playback / Next Song failed CONNECT,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR,
PLAYBASE
Indicates either playback or next song
was not possible.
Solid orange During wireless setup, this
occurs while the Sonos open
access point is temporarily
active.
If you are not setting up
Sonos, this may indicate
warning mode.
CONNECT, SUB,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR,
PLAYBASE
If the orange light is on AND the speaker’s
volume level automatically reduces, this
indicates the speaker is in warning mode.
• Press the Pause button to stop the
audio.
• For Sonos products with a vent
opening (SUB, CONNECT:AMP),
check to make sure it’s not blocked.
• Check the room temperature to make
sure it’s less than 104°F/ 40° C.
• If the speaker is in direct sunlight,
provide shade.
• Allow the speaker to cool for several
minutes and then press Play to
restart the audio.
• If the problem does not resolve,
please contact Customer Care.
Flashing green
and white
Speakers are being linked to
your Sonos account.
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
Link the speaker(s) to your account. For
more information, see
http://faq.sonos.com/accountlink.
Flashing red and
white
Speaker repartitioning failed. BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
Please contact Customer Care.
Indicator Lights Status Sonos Product Additional Information

Product Guide
8
Important safety information
Flashing red Speaker setup timed out.
This happens if a speaker is
plugged in for 30 minutes
without being set up.
CONNECT, SUB,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY5,
PLAYBAR,
PLAYBASE
Unplug the speaker, wait 10 seconds,
plug it back in, and set it up.
Warning:Under no circumstances should the product be repaired by anyone other
than an authorized Sonos repair center, as this will invalidate the warranty. Please
contact Sonos Customer Support for more information. Do not open the system as
there is a risk of electric shock.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry soft cloth. Household cleaners or solvents can damage the finish on your Sonos
components.
7. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that
produce heat.
8. Protect the power cable from being walked on or pinched, particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
9. Only use attachments/accessories specified by the manufacturer.
10. Unplug this apparatus during lightning storms or when unused for long periods of time.
11. Refer all servicing to Sonos qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cable or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
Indicator Lights Status Sonos Product Additional Information

Sonos BOOST 9
Specifications
* Specifications subject to change without notice.
12. The Mains plug should be readily available to disconnect the equipment.
13. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
14. Do not expose apparatus to dripping or splashing and do not place objects filled with liquids, such as
vases, on the apparatus.
Feature Description
Ethernet Connection 2-port switch, 10/100 Mbps, auto MDI/MDIX
Network Bridging 2-port switch allows a connection to your network or to other Sonos
speakers. Extend the range of SonosNet—use a BOOST to extend the
SonosNet signal to areas that cannot reach the rest of the Sonos system.
Wireless Connectivity Works on SonosNet™, a secure AES encrypted, peer-to-peer wireless mesh
network dedicated exclusively for Sonos to reduce Wi-Fi interference
Internet Connectivity Internet connection required for system-wide access to Internet radio
stations, online music services and software updates. (DSL, cable modem or
LAN-based high-speed Internet connection required.) Internet functionality
may require payment of separate fee to a service provider; local and/or long
distance telephone charges may apply.
Join Button Automatic wired or wireless setup of Sonos system
Front Panel Lights BOOST status
Power Supply Slim external power adapter, Output: DC 5V, 2A
Dimensions (H x W x D) 1.3” x 4.5” x 4.5”; (33 x 115 x 115 mm)
Weight 0.42 lbs (.191kg)
Recommended Mounting Screw American standard #6 round head screw; Metric M3.5 round head screw
Operating Temperature 32°F to 104°F (0°C to 40°C)
Finish White/high quality polycarbonate material

Product Guide
10
Product guide feedback?
We’d love to hear from you! We’ll read your feedback carefully and use it to help us improve our product
guides. Write to us at: [email protected]
If you’re having a problem with your Sonos system, please contact Customer Care so they can help. Email
them at http://www.sonos.com/emailsupport.
Need more help?
•TapMore -> Help & Tips for simple tips for getting the most out of your speakers.
• Visit our Frequently Asked Questions (FAQ) pages at www.sonos.com/support.
• Ask us a question at http://www.sonos.com/emailsupport.