Sony PLAYSTATION VR User manual

Instruction Manual
Includes important Health and Safety Information
CUH-ZVR2
7030451

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This manual contains operating instructions for using
PlayStation®VR with a PlayStation®4 console. PS VR is also
compatible with the PlayStation®5 console, but on-screen icons
or item names may vary from those featured in this manual.
The operating instructions for PS5™ may also vary depending
on which software version you use, whether it’s PS4™ or PS5
system software, or the PS VR device software.
The actual product may vary from the illustrations in this manual.
The information contained in this manual is subject to change
without notice.
WARNING
Before using the product, carefully read this instruction manual
and any manuals for compatible hardware and follow the
warnings and instructions for set up. Retain this instruction
manual for future reference.
Use by children
The VR headset is not for use by children under age 12.
General health information
• Do not use PS VR if you are tired, dizzy, light-headed, nauseous,
sick, under the influence of alcohol or drugs, or have an
impaired sense of motion or balance. Consult a doctor before
using PS VR if you suffer from a serious medical condition.
• Some people may experience motion sickness, nausea,
disorientation, blurred vision or other discomfort. If experienced,
stop using immediately and remove the VR headset. If you
experience any discomfort after use, rest and do not engage
in any activities that require unimpaired vision, balance or
coordination until after symptoms have completely
disappeared.
• IMMEDIATELY DISCONTINUE USE and consult your doctor before
resuming gameplay if you or your child experience any of the
following health problems or symptoms: Dizziness, altered
vision, eye or muscle twitches, loss of awareness, disorientation,
seizures, or any involuntary movement or convulsion. RESUME
GAMEPLAY ONLY ON APPROVAL OF YOUR DOCTOR.
• It may take some time to become accustomed to virtual reality
experiences. During initial use, it is recommended that you use
the product for short periods of time.
Seizures induced by light stimulation
(Photosensitive Epilepsy)
If you have an epileptic condition or have had seizures, consult
your doctor prior to using this product.
Some individuals are sensitive to flashing or flickering lights
or geometric shapes and patterns, may have an undetected
epileptic condition and may experience epileptic seizures when
playing videogames or watching video content.
DISCONTINUE USE IMMEDIATELY and consult your doctor if you
experience any of the following health problems or symptoms
when exposed to flashing or flickering lights or other light
stimulation whilst playing video games or watching video
content: eye soreness, altered vision, migraine, muscle twitching,
convulsion or other involuntary movements, blackout, loss of
awareness, or confusion or disorientation.

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In addition to the above, DISCONTINUE USE IMMEDIATELY
when you experience any of the following symptoms:
headache, dizziness, nausea, fatigue, similar symptoms to
motion sickness, or discomfort or pain in any body part such
as eyes, ears, hands, arms, feet whilst playing. If the condition
persists, seek medical attention.
Surroundings and before play
• Wearing the VR headset will restrict your view of your actual
surroundings. The VR headset does not detect obstacles.
Review surroundings and clear obstacles from an area larger
than the Play Area before use. Please refer to the “About the
Play Area” section in the Quick Start Guide for more information
on how to set up the Play Area. Make sure you are not near any
walls, stairs, furniture, or other obstacles that you may collide
with or trip over.
• Take steps to prevent pets, persons, or other obstacles from
entering an area larger than the Play Area during use.
• Remain in the centre of the Play Area and do not walk around
while wearing the VR headset. Remain seated whenever
possible and avoid extreme or excessive movements of the
head, limbs or body whilst wearing the VR headset. If an
application requires you to stand while wearing the VR headset,
ensure that you follow the application instructions carefully.
• Before beginning play, check that the VR headset cable is not
wrapped around your body or limbs, and check frequently
during play.
• Do not use the product in a location that may be subject to
shaking or other unstable conditions.
Breaks
• Generally we recommend that you take 15 minute breaks for
every hour of play. However, when viewing virtual reality
content, the length and frequency of necessary breaks may
vary from person to person - please take breaks that are long
enough to allow any feelings of discomfort to subside.
• Do not use the product when you are tired or need sleep.
Use of headsets or headphones
Permanent hearing loss may occur if the headset or headphones
are used at high volume. Set the volume to a safe level. Over
time, increasingly loud audio may start to sound normal but can
actually be damaging your hearing. If you experience ringing or
any discomfort in your ears or muffled speech, stop listening and
have your hearing checked. The louder the volume, the sooner
your hearing could be affected.
Device software
The device software of the PS VR is licensed to you under the
terms of a separate end user license agreement. For details, visit
doc.dl.playstation.net/doc/psvr-eula/.
The commercial use or rental of this product is prohibited.

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Compliance
This equipment has been tested and found to comply with the
limits set out in the EMC Directive.
Do not use a cable longer than 3 metres other than the one
supplied with the product.
This product has been manufactured by or on behalf of Sony
Interactive Entertainment Inc., 1-7-1 Konan Minato-ku Tokyo,
108-0075 Japan.
Imported into Europe and Distributed by Sony Interactive
Entertainment Europe Limited, 10 Great Marlborough Street,
London, W1F 7LP, United Kingdom.
The Authorised Representative for issuing and holding
Declarations of Conformity is Sony Belgium, bijkantoor van Sony
Europe B.V., Da Vincilaan 7-D1, 1930 Zaventem, Belgium.
FOR CUSTOMERS IN THE UNITED KINGDOM
A moulded plug complying with BS1363 is fitted to this
equipment for your safety and convenience. Should the fuse
in the plug supplied need to be replaced, a 5AMP fuse approved
by ASTA or BSI to BS1362, (i.e., marked with or mark)
must be used. If the plug supplied with this equipment has
a detachable fuse cover, be sure to attach the fuse cover after
you change the fuse. Never use the plug without the fuse cover.
If you should lose the fuse cover, please contact your nearest
Sony service station.
Product Ecodesign
For information based on the EU Ecodesign requirements of the
Regulation (EU) No 2019/1782 visit the following URL: playstation.
com/Ecodesign
Product disposal
Where you see this symbol on any of our electrical products or
packaging, it indicates that the relevant electrical product should
not be disposed of as general household waste in the EU, Turkey,
or other countries with separate waste collection systems
available. To ensure correct waste treatment, please dispose of
them via an authorised collection facility, in accordance with any
applicable laws or requirements. Waste electrical products may
also be disposed of free of charge via retailers when buying a
new product of the same type. Furthermore, within EU countries
larger retailers may accept small waste electronic products free
of charge. Please ask your local retailer if this service is available
for the products you wish to dispose of. In so doing, you will help
to conserve natural resources and improve standards of
environmental protection in treatment and disposal of electrical
waste.

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Contents
WARNING................................................................................ 2
Device software...................................................................... 3
Compliance............................................................................. 4
Precautions.............................................................................6
Using PS VR ............................................................................9
Part names ........................................................................... 10
Changing the earpieces ........................................................13
Care and cleaning..................................................................14
Specifications ........................................................................15
Copyright and trademarks....................................................17

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Precautions
Safety
This product has been designed with the highest concern for
safety. However, any electrical device, if used improperly, has the
potential for causing fire, electrical shock or personal injury. To
help ensure accident-free operation, follow these guidelines.
Observe all warnings, precautions, and instructions. If you
are unsure about any information in this manual, contact the
appropriate PlayStation® customer service helpline which can be
found within the Guarantee booklet.
Use of the AC power cord
• Regularly inspect the AC power cord for damage and dust
build-up around the power plug or electricity supply.
• Stop use, unplug the AC power cord from the electricity supply
and disconnect any other cables immediately if the device
functions in an abnormal manner, produces unusual sounds or
smells or becomes too hot to touch.
• Connect and use the product within easy access to the
socket outlet in case you need to disconnect the product
for any reason.
Small children injuries
Keep the product out of the reach of small children. Small
children may swallow small parts, may pull on cables and cause
the processor unit or VR headset to fall, or may wrap the cables
around themselves, which may inflict injury or cause an accident
or a malfunction.
Use and handling
• Do not use the VR headset, stereo headphones, or stereo
headset (sold separately) if they cause discomfort to your skin.
If the headset or headphones cause discomfort to your skin,
discontinue use immediately. If symptoms do not subside even
after discontinuing use, seek medical attention.
• Do not unplug the VR headset cable until the tracking lights
(“Part names”) are turned off. Removing or unplugging
while the lights are on may cause a malfunction.
• Do not swing the VR headset or the AC adaptor around by
their cables.
• Do not place objects on the product, throw or drop the product,
or otherwise expose it to strong physical impact.
• Do not throw or drop the product or subject it to strong
physical shock.
• Do not put heavy objects on the product.
• Follow the precautions below to help prevent the product
exterior from deteriorating or discolouring.
ˋDo not use solvents or other chemicals on the product.
ˋDo not allow rubber or vinyl materials to be in prolonged
contact with the product.
Volume level
To protect your hearing:
• Limit the amount of time you use the headset or headphones
at high volume.
• Avoid raising the volume to block out noisy surroundings.
• Lower the volume if you can’t hear people speaking near you.

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Low-temperature burns
Avoid prolonged bodily contact with the processor unit, AC
adaptor, or air from the vents when the product is turned on.
Extended contact may cause low-temperature burns*.
* Low-temperature burns are burns that occur when the skin
is in contact with objects of relatively low temperatures
(40 °C or more) for an extended period of time.
Static shock
When using the headset or headphones in particularly dry air
conditions, you may sometimes experience a small and quick
(static) shock on your ears. This is a result of static electricity
accumulated in the body, and is not a malfunction of your
headset or headphones.
Liquid, dust, smoke and steam
• Before connecting, check that the connectors are free of dust
and small particles.
• Do not allow liquid or small particles to get into the product.
• Do not touch the AC power cord, AC adaptor or processor unit
during an electrical storm.
• Do not touch the product with wet hands.
• Do not expose the product to dust, smoke or steam. Dust or
other matter can cause fire or electric shock.
Product disposal
The product and its parts are made from metal and plastic
materials. When disposing of the product, follow local
regulations for the proper disposal of such materials.
Use by children
The VR headset is not for use by children under age 12.
Wearing the VR headset
• It is important that you place the VR headset on your head
properly during use.
ˋTo see instructions on how to wear the headset, go to the
PS4 console’s function screen, and then select (Settings)
> [Devices] > [PlayStation VR].
ˋDo not overtighten the adjustment dial ( page 10).
ˋYou can wear the VR headset over your glasses, but take
care that your glasses do not touch the VR headset lenses.
Ensure your glasses fit well so they don’t move around
when you are playing and take care when adjusting the
scope and headband ( page 10). Do not push in or pull
out the scope excessively. Having your glasses touch the VR
headset lenses could result in damage to your glasses, the
VR headset lenses or both.
• Regularly check the VR headset’s fit to ensure it is being
worn properly.
VR headset screen
• Do not expose the lenses ( page 10) of the VR headset to
direct sunlight or intense light. Doing so may damage the VR
headset screen and cause a malfunction.
• Keep the VR headset’s attachment sensor ( page 10) free
from any obstacles. If the attachment sensor is blocked, the
screen will not turn off automatically even if you remove the
headset. If an image appears on the screen for an extended
period of time, it might cause a screen burn and a faint image
might remain permanently on the screen.

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• Black (dark) pixels and continuously lit pixels may appear in
certain locations on the screen. The appearance of such spots is
a normal occurrence associated with screens and is not a sign
of a system malfunction. Screens are made using highly precise
technology. However, a very small number of dark pixels or
continuously lit pixels may exist and colour irregularities or
brightness irregularities may be visible on each screen.
Never disassemble or modify the product or accessories
Use the product and accessories according to the instructions in
this manual. No authorisation for the analysis or modification of
the product, or the analysis and use of its circuit configurations, is
provided. Disassembling will void the product warranty.
Additionally, there is a risk of fire, electrical shock or malfunction
if the product is disassembled or modified.
Moisture condensation
If PS VR is brought directly from a cold location to a warm one,
moisture may condense inside the VR headset and the processor
unit. Should this occur, the product may not operate properly. In
this case, turn off the VR headset and unplug the AC power cord
from the electrical outlet. Do not use the product until the
moisture evaporates (this may take several hours). If the product
still does not operate properly, visit our website ( back cover).
Unusual or unresponsive behaviour
Press the (power) button ( page 11) on the VR headset for
at least 7 seconds to force a shutdown, and then turn
on the headset again. If the problem persists, restart the
PS4 console.
High temperature message
• If the processor unit’s internal temperature becomes elevated, a
message will be displayed. In this case, turn off the PS4 console
and leave it unused for a while. After the processor unit cools
down, move it to a location with good ventilation, and then
resume use.
• Do not block the processor unit’s vents, and do not use the
product in a closed cabinet or other locations where heat may
build up.
AC adaptor and AC power cord use
• Use an electricity supply that is easily accessible, so the AC
power cord can be unplugged quickly if the need arises. Stop
use, unplug the AC power cord from the electricity supply and
disconnect any other cables immediately if the product
functions in an abnormal manner, produces unusual sounds or
smells or becomes too hot to touch.
• Unplug the AC power cord from the electricity supply when the
status indicator on the processor unit is red. Unplugging the
cord while the indicator is white or flashing red may cause a
malfunction.
• Do not use an AC adaptor or AC power cord other than those
supplied with the product. The supplied AC adaptor and AC
power cord are designed exclusively for use with this product.
They cannot be used with other products. In addition, other AC
adaptors or AC power cords cannot be used with this product.
Failure to follow these precautions may cause the product to
overheat and may lead to fire or electric shock.
ˋDo not plug the AC power cord for the product into
an electricity supply until you have connected the
HDMI™ cables.

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ˋDo not touch the plug of the AC power cord with wet hands.
ˋDo not use the AC adaptor when it is covered by a cloth, as
it may overheat, causing fire or malfunction.
ˋUnplug the AC power cord from the electricity supply before
cleaning or when you do not intend to use the product for
an extended period of time.
ˋDo not connect the AC power cord to a voltage transformer
or inverter.
Storage conditions
• Do not expose the product or accessories to high temperatures,
high humidity or direct sunlight during operation, transportation
and storage.
• Do not heat the product with kitchen or heating equipment
such as a dryer. It may lead to fire, injury or malfunction.
• Do not place the product or accessories on surfaces that are
unstable, tilted or subject to vibration.
Using PS VR
• Used with your PS4 console and PlayStation
®
Camera,
PS VR brings you the excitement of virtual reality. You
can interact with games more directly because the
camera captures the position, angle, and movement of
the VR headset.
• Be sure to always update your PS4 system software and PS VR
device software to the most recent version.
• Be sure to connect your VR headset to the supplied CUH-ZVR2
processor unit. The headset will not work if connected to a
CUH-ZVR1 processor unit.
• To use your PlayStation Camera for PS4 with your PS5 console,
use the included PlayStation Camera adaptor. Connect the
adaptor to the camera and the USB Type-A port on the back of
your PS5 console.
Your position while using the VR headset
Remain seated wherever possible. For applications with a
standing mode, follow the application instructions carefully.
PS VR settings
To configure PS VR settings, go to the PS4 console’s function
screen, and then select (Settings) > [Devices] >
[PlayStationVR].
Hints
ˎThese settings are available only when PS VR is connected to the
PS4 console.
ˎYou can also configure some settings from the quick menu that
appears when you press and hold the (PS) button on the
controller.
ˎFor more information about setting up your PS VR, refer to the
user’s guide for the PS4 console. Select (Settings) > (User’s
Guide/Helpful Info) > (User’s Guide) from the function screen.
Parental controls
The PS4 console contains settings that parents or guardians can
configure as necessary to restrict use of the product by children.
To configure settings for each child, go to the PS4 console’s
function screen, and then select (Settings) > [Parental
Controls/Family Management].

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Part names
VR headset
Front
A ) Tracking lights (front)
Rear lights blue: Powered on
Front and rear lights blue: VR mode
Front and rear lights off: Powered off
B ) Scope adjustment button
C ) Front head support
D ) Rear head support
E ) HDMI connector
F ) AUX connector
G ) Scope
A ) Headband
B ) Attachment sensor
C ) Lenses
D ) Adjustment dial
E ) Headband release button
F ) Tracking lights (rear)
G ) Earpiece holder
ABCD
E
F
G
ABCDE
F
G
Rear

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A ) Stereo headphone jack
B ) Headphone attachment hole
C ) (power) button
D ) Light shield
E ) Microphone
F ) Tracking lights (front)
G ) Volume + button
H ) (microphone mute) button
I ) Volume - button
Bottom
A
B
H
G
I
C
D
E
F

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Processor unit
Front Rear
A ) Status indicator
White: Powered on
Red: Rest mode
B ) AUX port
C ) HDMI output port
A ) HDMI TV port
B ) HDMI PS4 port
C ) (USB) port
D ) DC IN 12V connector
E ) Vent
BC
AA B CD E

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Stereo headphones
A ) Earpiece
B ) Stereo headphone plug
C ) Fastener
Changing the earpieces
The stereo headphones are supplied with M size earpieces
attached. Replace the earpieces with the S or L size earpieces
for a better fit. To remove, twist then pull the earpiece off the
headphones.
Hint
Install the earpieces firmly to help prevent them from accidentally
detaching during use.
A
B C

14
Care and cleaning
Be sure to follow the instructions below to clean and maintain
your product.
• For safety reasons, unplug the AC power cord from
the electricity supply and disconnect any other cables
before cleaning.
• Do not use solvents or other chemicals to clean the
exterior surfaces.
• Do not use a chemically-treated cleaning cloth to wipe
the product.
Processor unit exterior, VR headset exterior, head
supports, connectors
If they are dirty, wipe them with a soft, dry cloth.
Hint
If the connectors on the processor unit, AC power cord, or other parts
are dirty, signals may not be sent or received properly. You may also
experience noise or interruptions in the sound if the connectors on the
headphones or headset are dirty.
Lenses
Wipe only with a soft, dry cloth made specifically for cleaning
lenses. Do not use paper products such as paper towels, or
tissues not specifically intended for lenses.
Hint
Prolonged contact with water or dust may damage the lenses and
shorten their life.
Light shield
Remove the light shield from the VR headset and wash it with
water. Dry it completely with a soft cloth before reattaching it
to the headset.
Reattach the light shield by matching the nubs on the shield
to the 13 holes on the VR headset.
Light shield
VR headset
Vents
Remove dust build-up from the vents using a vacuum cleaner
or similar product.
Earpieces
Remove the earpieces from the stereo headphones and wash
them by hand with a mild detergent. Dry them completely with
a soft cloth before reattaching them to the headphones. For
details on removing the earpieces, refer to “Changing the
earpieces” ( page 13).

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Specifications
Design and specifications are subject to change without notice.
Functional descriptions and illustrations in this document may
vary from your PS4 system software and/or PS VR device
software, depending on the version in use.
VR headset
Screen 1920 × RGB × 1080
(960 × RGB × 1080 per eye)
Sensor
6-axis motion sensing system
(3-axis gyroscope, 3-axis
accelerometer)
Port Stereo headphone jack
External dimensions
Approx. 187 × 185 × 277 mm
(width x height x depth /
excluding projecting parts / at
shortest headband length)
Mass Approx. 600 g
(excluding cables)
Operating temperature 5 °C to 35 °C
Processor unit
Input/output
HDMI TV port
HDMI PS4 port
(USB) port
HDMI output port*
AUX port
Maximum rated power Approx. 20 W
Electrical rating 12 V 1.7 A
External dimensions
Approx. 150 × 39 × 114 mm
(width × height × depth / excluding
projecting parts)
Mass Approx. 300 g
Operating temperature 5 °C to 35 °C
*Use the supplied HDMI cable.
AC adaptor
Input 100-240 V 1 A
50/60 Hz
Output 12.0 V 3.0 A
External dimensions
Approx. 108 × 46 × 30 mm
(width × height × depth / excluding
projecting parts)
Mass Approx. 146 g
PlayStation Camera adaptor (for PS5) (CFI-ZAA1)
Ports
AUX port
USB Type-A connector
(SuperSpeed USB 5Gbps)
Input power rating 5 V 500 mA
External dimensions
Approx. 87 × 17 × 25 mm
(width × height × depth / excluding
cable)
Mass Approx. 38 g
Operating temperature 5 °C to 35 °C

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Supported video input signals
For information about supported video input signals, visit
rd.playstation.com/psvr/zvr2/.
You can also access this information by using the 2D code.

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Copyright and trademarks
“” “PlayStation”, “PS5” and “PS4” are registered trademarks or
trademarks of Sony Interactive Entertainment Inc.
“SONY” and “ “ are registered trademarks or trademarks of
Sony Corporation.
The terms HDMI and HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing Administrator, Inc. in the United
States and other countries.
All other trademarks are the property of their respective
owners.

© 2020 Sony Interactive Entertainment Europe Limited.
Step-by-step setup video
Visit rd.playstation.com/psvr/zvr2/ to view a step-by-step setup
video. You can also access the video using the 2D code.
Quick Start Guide
Learn how to set up your PS VR in the included Quick Start Guide.
Support
The official site for PlayStation® product support provides the
latest questions and answers about your product.
playstation.com/help/ps4/