Technical Assistance and Service
The Technical Assistance Department at Sound
Advance is available at (800) 592-4644 or (949) 492-
5449 to answer any questions concerning the operation
and installation of your speakers between the hours of
7:00 AM and 5:00 PM Pacific time, Monday through
Friday, except holidays.
In the event your unit should need repair or service, you
may return the unit to your authorized dealer or use the
following guidelines:
1. Be prepared to state the model number and / or ser-
ial number, date of purchase and dealer's name and
address when calling.
2. Contact Sound Advance directly at (800) 592-4644
or (949) 492-5449 or at www.soundadvance.com
3. If you are returning the product directly to Sound
Advance, call us to obtain a return authorization
number before shipping.
YOU MUST HAVE PRIOR AUTHORIZATION TO
RETURN YOUR UNIT.
4. The original packaging must be used. If the original
packaging is unavailable, replacements can be
obtained from Sound Advance for a small fee.
5. Ship the product via United Parcel Service, Federal
Express, or other package delivery service. Please do
not use the U.S.Postal Service.
6. Write the return authorization number on the outside
of the box.
7. Ship to:
Attn: Quality Assurance Department
Sound Advance
212 Avenida Fabricante
San Clemente, CA 92672
8. FREIGHT COLLECT SHIPMENTS WILL BE REFUSED!
Limited Warranty:
Sound Advance warrants this product to the original purchaser
to be free from defects in material and workmanship,
under normal use and conditions, for a period of five
(5) years from the date of original purchase as shown
on the invoice.
The foregoing exclusive warranty gives you specific
legal rights, and you may have other rights, which vary
from state to state. This warranty applies exclusively to
the original purchaser.
The exclusive warranty does not apply and is ineffec-
tive if:
1. The invoice fails to establish that the product was
purchased from an authorized Sound Advance deal-
er or distributor;
2. The product was subjected to misuse, neglect, acci-
dent, or improper installation. [Damage to the prod-
uct was caused by accident, abuse, or misuse];
3. The product was modified, altered, or repaired by
unauthorized personnel; or
4. The unit was not used as described in the installa-
tion and operating instructions.
Exclusive Remedy:
Sound Advance agrees, at its option during the five
(5) year warranty period, to repair any defect in material
or workmanship or to furnish an equal product in
exchange without charge to the purchaser, subject to ver-
ification of the defect and proof of the date of purchase.
Warranty Exclusions and
Damage Limitations:
The exclusive warranty set forth above is in lieu of all
other warranties, express or implied, including without
limitation the implied warranties of merchantability and
fitness for a particular purpose, which are expressly dis-
claimed. In no event, and under no circumstances or
legal or equitable theory, shall Sound Advance be liable
or responsible for any direct or indirect damages, con-
sequential damages, loss, or injury, including without
limitation, personal injury, bodily injury, property dam-
age, emotional distress, death, real property or person-
al property damage, business interruption, costs of
delay or lost profits arising from the product, whether
based upon warranty, contract, negligence, strict prod-
uct liability or other theory.
6
INSTRUCTION MANUAL
ST2416S SERIES
SPEAKERTILE®AND ACCESSORIES